Znajdź tanie loty do Puerto Morelos

Minusy: "I’m a small person & your seating is cramped & uncomfortable!"

Plusy: "Our quick trip from ZUR to FLR was great! Flight was on time and pilot kept all passengers well informed upon our arrival in FLR."

Plusy: "Customer service excellent even though I was in the economic class they made me feel first class!"

Plusy: "Ricaro seats often broken and backs don’t stay in the upright position."
Minusy: "Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!"

Plusy: "i liked the food and the crew. they were nice."
Minusy: "the flight was good. nothing to not like."

Plusy: "The view out the window."
Minusy: "Delayed, no leg room. No refeshments."

Plusy: "service, food and chocolate"

Minusy: "None"

Plusy: "Quick trip :-)"
Minusy: "45 minute delay, but those are pretty understandable and unavoidable."

Plusy: "Seats were comfortable, food was ok."

Plusy: "Very friendly and efficient Good food"
Minusy: "Zürich airport early closing at night so difficult to check in and drop off luggage"

Minusy: "It was very late, with us on it."

Plusy: "Pretty much on time even with snow conditions!"
Minusy: "Coffee was pretty much cold."

Minusy: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Plusy: "The hospitality & staff were impeccable."

Plusy: "Swiss choclade"

Plusy: "Everything. They are in their own class."
Minusy: "Nothing"

Plusy: "Flight crew were courteous and efficient."

Plusy: "Leg room"
Minusy: "No entertainment"

Plusy: "Great Food and very pleasant personnel."
Minusy: "Choices of music and movies."

Plusy: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Minusy: "No complaints"

Plusy: "The way of treatment"
Minusy: "The landing was terrible"

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "The flight was good. The flight attendants appeared to be a little cold and hard. The check in process was not so good. Seat selection was not smooth."
Minusy: "I didn't have any major malfunctions"

Minusy: "Slight delay."

Plusy: "The staff was just fabulous! Very nice and sincere. Beautiful smiles. I admired the lipstick on one and she came back and had the name of it written down for me. MAC here I come."

Plusy: "Has been 6 days and my luggage is still lost. Doubt I will see it again. It did have a nice luggage tag on it with all the info needed to track me down."

Plusy: "Service on board is good to very good. Food tasted fresh and was hot. Wine was good too. Chocolate the best! P{eter Hz"
Minusy: "I as a "loyal' flier (app 50 years flew Swiss and SwissAir resp.) am disappointed that I have to pay 29.- for the seat reservation.I think this is outrageous. Also there used to be a "senior discount "; It is gone ! Peter Hz"

Plusy: "The crew was friendly and very attentive. The food was surprisingly good. I would definitely try to fly SWISS again."
Minusy: "Not a big deal, but I missed the vents above the seats."

Plusy: "The flight crew was super friendly and efficient. Lots of leg room and the croissant is a nice touch!"

Plusy: "Crew was amazing. So patient and accommodating, even when passengers were a bit impatient. Cabin was clean, and it was good to have blankets and pillow on a long flight."
Minusy: "Boarding was a bit chaotic. Food was okay but not substantial. Comfort was terrible in my seat - for some reason I had a seat with a metal box underneath so I could not stretch my legs. And the fellow next to me, in the middle, was over 6 feet and was VERY uncomfortable, even though he had legroom. There were good options for entertainment, but it was unreliable and had to be restarted once. Also, the screen was terrible quality and I could not see no matter how I adjust the screen angle or the light."

Plusy: "Plane was nice, lots of movies to watch, free wine"
Minusy: "Seats to close together, crew a little snooty"

Minusy: "When getting our meals the flight attendants didn't ask anyone to move their seats back up so it was difficult to eat since there was no space."

Plusy: "Quick boarding"
Minusy: "Nothing"

Plusy: "i got a free upgrade to Business Class... which was super awesome! everything about it was great! the regular Economy Class i had on the way there was perfectly good as well. but Business Class was just the best all around."
Minusy: "the ridiculous checking-in / boarding process. seems like showing my passport like once or twice would work. it did on my way there. for some reason it was needed like 17,000 times with ridiculously understaffed lines needing to service several hundred people on the way back. absurd."

Plusy: "The seats The crew"
Minusy: "Delayed on two flights Too hot on the first flight despite a number of people complaining"

Plusy: "Ok food and ok entertainment"
Minusy: "Plane was very hot and there were no air conditioner valves so we had to sit in a hot plane for thirty minutes. Seats didn't recline at all so sleep was out of the question. Just a very miserable flight overall."

Plusy: "Food was overall not bad. It would have been nice to have more snack options if I was hungry in between meals."
Minusy: "Landed early but there was no gate so we just sat on the runway. We also sat on the runway long past when we were supposed to arrive. I'm not sure why there still was no gate when we passed the time that we were supposed to arrive. There were also no power outlets in the plane. For such a long flight, it would be great to have power outlets to charge devices while flying. Flight was also kept very cold. Not very good entertainment options."

Plusy: "Nice crew, good food!"
Minusy: "NO INTERNET!!!"

Minusy: "Headsets did not work"

Plusy: "Great service smooth flight"
Minusy: "Wasn't a big fan of the stop over in Daresalaam where we sat in the plane and watched the cleaning crew do theirs work around us"

Plusy: "The food was great and the hosts were professional."
Minusy: "Not enough space in economy class, but there's nothing to be done about it. They could have distributed more water over night."

Minusy: "Would have liked a bit more instruction about the lengthy connecting trek in Zurich. It worked out fine, but the trains are a little confusing to tired & weary travelers."

Minusy: "Seats r not comfortable plus entertainment is not good enough"

Plusy: "It was a 777-300ER! On Time!"
Minusy: "Flight was operated with the new 777-300ER! IFEN : after 2 Min. it stopps with loading the map not rebootable! Service : no spec. Service other Airlines has done more if they intriduce new Flagships! Maître de Cabin: Not really costumer focosed!"

Minusy: "In Geneva, United has you print out your own baggage claims but there is no option to print two claims if you are traveling with skis and a boot bag. So after standing on line to print out the claim, I had to have the claims printed at the baggage drop counter anyway. The person directing people through the process, should being questions people with skis and directing them to the proper place (especially since many people use Geneva Airport to access the French, Swiss and Italian Alps)."

Plusy: "-beautiful -comfortable -caring"

Minusy: "Due to overbooking or other reason, we were sent to Frankfurt instead. We were not notified prior to departure at all. I'm trying to reach Swiss customer support for 7 days, no luck."

Plusy: "Fantastic food and great service, overall it was excellent"

Plusy: "On time"
Minusy: "Seats are not very comfortable. Narrow and hard."

Minusy: "Long layover overnight when most of the airport is closed and minimal space to snooze."

Plusy: "Excellent service with comfort"
Minusy: "All was great"

Minusy: "I have been told at the airport that I had an unconfirmed flight and was told that I could not travel to Istanbul. I am still at my departure city, in Chicago. I bought my tickets just like anybody would, go on the website, pick the flights and pay. But someone did not do their job correctly and did not correctly confirm my flight. I paid for this incompetence by missing Christmas and a business meeting. Do not think it will never happen to you, it is just a matter of time that this kind of bad service catches up to you. The system is so disconnected or careless that it can't even figure out I couldn't take the flight which it is is asking me a review for."

Plusy: "As always Turkish Airlines has exceptional service"

Minusy: "I like everything"

Plusy: "Well I liked the fact I didn’t have stop. It was nice to have direct flight"
Minusy: "I didn’t like the seat it was all the way in the back 48c And the I asked at check if I could have a seat in the front but the check in personal rudely said no flight is booked, there were people that got ticket way later than me had the seat up front."

Minusy: "I was happy with everything"

Minusy: "The flight from LAX was delayed which can happen but they were so dysfunctional in Istanbul that we not only missed the original connecting flight to Tel Aviv but the next two subsequent ones as well. They sent us from one end of the airport to the other and made us wait in 4 different lines before sending us to the next one. Our baggage arrived opened and taped closed and had been rifled through. My 90 year old mother almost collapsed because wheelchairs in LAX and in Istanbul never arrived."

Minusy: "terrible delays and little assistance in Warsaw from turkish airline desk"

Plusy: "I sat on the right side of the plane this time and I was more comfortable than last time where my seat did not recline. Food was great and this crew picked up the dishes much quicker than my first flight"
Minusy: "I asked for white wine and lady gives me red. Then I asked for the correct one and felt an attitude only then confirmed when I rang the attendant button it took them 18 minutes, yes, I counted to come to my seat. Then I asked for another drink. This lady was not as nice as the rest of the crew and I observed. I'm sorry but I'm flying 13 hours I will be asking for things."

Minusy: "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."

Plusy: "The food was pretty good"
Minusy: "The seats were too close so you could hardly move when the seat in front reclined. They didn't clean the bathroom during an entire 13 hour flight and it needed it."

Plusy: "Attention to detail and good customer service. Food and drink needs were met throughout lengthy flight."

Plusy: "The crew was courteous and helpful. The plane left on schedule and connected me to my next leg with no problem"

Plusy: "Very friendly crew, specially a guy I believe was called Gilbert maybe."
Minusy: "There was no intertainment only the map. Not even music."

Plusy: "The crew member that was in my area was really nasty, all the other ones where great! They had to cover for her ... she did a very bad job ."
Minusy: "The pasta was hard , looked like cardboard. My daughters could not eat , they ordered that and by the time we had a chance to let them know it was not possible to eat , they run out of other option. The next meal was pasta again , no other option ... so they where not able to eat the whole 12 hours flight."

Minusy: "Flight was delayed causing us to miss connection. Turkish Airlines personnel of little help."

Plusy: "Crews attitude, professional behavior"
Minusy: "Not enough leg room in economy class"

Plusy: "The lost my 1 checked bag of luggage somewhere between tel aviv-istanbul-frankfurt!! Filed a report at Frankfurt Airport but it was filled with all my essentials and some valuables and the airport staff didnt seem to concerned in helping me.... To clarify, my experience through Kayak has been fine! However this whole ordeal has left a very sour taste in my mouth...i still dont have my luggage. They couldnt track it l yet....maybe you can help or forward this message to the appropriate authority. It is extremely important to me :/ Thanks, I still like kayak :) -addam rhodes"
Minusy: "See literally everything above"

Plusy: "Boarding was timely. Would be helpful if you started lines by boarding group so there is some semblance of order."
Minusy: "Overhead announcements were difficult to understand. Cabin Crew were inefficient in their service, going back and forth numerous times because they forgot this or that. There's no point requesting a special meal if you have dietary restrictions, because they don't seem to have a way of knowing you've made the request."

Minusy: "Seating in the middle seat and 2 smaller people sat on the aisle and window seat"

Plusy: "Everything"
Minusy: "Nothing"

Minusy: "Boarding was "like a bar fight. After business clase call, they didn't even call star alliance etc. There was h"

Minusy: "Flight was in time, comfortable, fantastic service"

Plusy: "All flight segments were on time, the crew was very pleasant, but the main thing was that I felt that the cabin noise was lower than the other airliners .... ????"
Minusy: "no issues"

Plusy: "It was a pleasant experience,"

Plusy: "I liked everything about the flight. Smoth flight good cabine crew and great service from stuardes"
Minusy: "Everything was good no reason not to like turkish airlines. I enjoy everytime i travel from kabul to istambul and from istanbul to prishtina and vise versa"

Plusy: "The entertainment and toiletry handout with slippers was the only enjoyable event"
Minusy: "It took 57 mins of checking my passport and boarding card at 3 stations while standing in line prior to. Boarding. We underwent screening upon entering the airport and at customs. This subjection to standing in the heat in 3 lines of additional checking was lunacy. The plane was nasty , no tissue or paper towel was available in the bathrooms. The one toilet was out of order prior to taking off 1 hour later than our scheduled departure time"

Plusy: "Service, food."
Minusy: "Check in booth when we checked in bags were very difficult to deal with."

Plusy: "THY is no doubts the best in flights and services. The place, seats, food, entertainment is top. My frequent choice! Crew is very friendly and responds to requests quickly."

Plusy: "Nothing"
Minusy: "Everything"

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "The entertainment selections and technology were great."
Minusy: "There were no announcements made during boarding and it was a little chaotic."

Plusy: "I did like the workers in the plane because they look competent and committed."

Plusy: "Nothing."
Minusy: "The absolute worst airline we have ever flown with. Will never fly with them again."

Minusy: "They changed departure time by 30 minutes and did not send a single message."

Plusy: "On time flight, Helpful crew and relaxing journey. Overall an amazing travelling experience from start to finish."

Plusy: "The flight was overcrowded, seats were crowded, horrible service, no options for entertainment, meals were ok and then we had to remove luggage and use stairs to get to our connecting flight, it was a horrible experience."
Minusy: "service, food, flight seats"

Plusy: "I liked the food"
Minusy: "Seats were very uncomfortable, the entertainment screen haven't changed since 2001 i guess; very bad quality, and it broke down at the middle of flight."

Plusy: "The breakfast was very good, recent movies, and I believe the seats were quite comfortable for coach. Love the ability to see the outside view from the cameras, and following the progress of the flight! I don't think anyone else does it."
Minusy: "Nothing. My favorite foreign airlines."

Plusy: "Food"
Minusy: "Frequent announcements"

Plusy: "Turkish airlines is the best European airline I ever flew on . Great service, very friendly flight attendants , up to date technology with the tv. Great price!!! Turkish impressed me, I heard they were good but didn't expect this good"

Plusy: "Overall a well done trip"
Minusy: "The audio plug at my seat did not work."

Plusy: "Good service - wonderful staff"

Plusy: "Turkish Airlines is very comfortable and they go above and beyond to make their meals and flight experience wonderful!"

Plusy: "Jedzenie, samolot"
Minusy: "Czas oczekiwania na lotnisku przesiadkowym"

Plusy: "Comfort and generosity, especially in serving food"

Plusy: "Nowy samolot, sporo miejsca na nogi, nowe, wygodne fotele, przepyszne jedzenie"

Plusy: "Comfortable seats and very good food and fresh drinks."

Plusy: "Very satisfied. Great service"

Minusy: "The flight was delayed for 4 hours."

Plusy: "Flight was fine. They were especially generous with the snacks."
Minusy: "My one complaint is the bathroom layout of the A320. Two tiny closet bathrooms in the back for all of coach and a much larger one much larger one first class (which is like 5 rows with a mesh curtain for separation). The coach bathrooms are so small a normal person can barely get in and turn around to close the door. I question whether a larger person would be able to actually use them. I also saw the flight attendant actively turn away coach passengers trying to use the first class bathroom when it was open (not standing in the aisle or anything annoying like that). That's ridiculous to have 2 tiny bathrooms for all of coach and also to make people walk all the way to the back of the plane when you are seated much closer to the first class bathroom."

Plusy: "Outlets to charge your phone and watch movies."
Minusy: "It wasnt specified which terminal to go to Aeromexico or delta. Going both ways. I had to pay a 40 dollar taxi to get me to the correct terminal .5 a mile away. And leaving in the early morning it was too dark and they convinced us it was unsafe and a 35 min walk. It’s def would be that long of a walk in Mexico since we had no idea where we were going."

Plusy: "The plane was less than half full so I got my own row and slept most of the flight. Chargers and tv screens for each seat"

Plusy: "Very comfortable"
Minusy: "Nothing, besides the flight was slightly delayed but not by long"

Plusy: "Flew in First Class. Felt very pampered"

Minusy: "The line for printing the pass was not open. I showed up 2 hrs prior. After dealing with the kiosk for more than 1/2 hour. I missed my flight."

Plusy: "Entertainment and crew were great- comfortable seats, got to watch a couple of movies with headphones provided by Delta; forgot mine so I assumed I would be miserable thru the whole 4 hour flight. so glad I was wrong! Would definitely take another flight with Delta... looking into the frequent flyer program as we speak"

Minusy: "My suitcase was ruined."

Plusy: "Se had a Nice menu on board"
Minusy: "No food to sell on board"

Plusy: "Staff was really nice and helpfull"

Plusy: "you must be kidding me!!! nothing to say good about this fly !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for meThe only good thing we arrive in Mexico"
Minusy: "flying to Mexico with. my two boys !!to begin I have to call Delta to put us seat together because the time of the fight had changed!! before we are siting by de middle of the plain when a booked r three seat together !! but than i got a imail confimatin with separete seattle for the kids!!we end up sitting all the way back on the plan!! we end up sitting all the way back on the plane l!! no TVs no windows in the last sits by the only two bathrooms on the plane with two boys that was not fun at all !!The sad part I'm American Express Delta SkyMiles credit card holder and they couldn't do anything for me when I called them"

Plusy: "Boarding was a breeze....arrived slightly earlier than expected."
Minusy: "Nothing to not like"

Plusy: "Flight on time"
Minusy: "Unfriendly sataff. Not informed that we have to me know in with a difrnt confirmation number related to the operating Claire. I had to spent one hour to fit this information to be able to check in.? It was an international flight but it was treated like a domestic flight. We were not even offered the curtesy snake for a domestic flight by unfriendly stewards apparently unhappyted with her job. Apparanty all American carrier staffs has no respect for customers. It is not only s united problem. Curtesy and respects goes both ways. They need to be retrained in public relation."

Plusy: "everything, thank you."

Plusy: "in-flight experience was great delta comfort seats crew was wonderful"
Minusy: "Boarding staff were flustered because of overbooked flights - I asked them for a seat assignment and they dismissed me saying wait for your name. I asked again several minutes later after I hadnt heard or seen my name on screen, and they rushed me onto the last seat on the plane right before doors closed. I dont think I should have been dismissed so quickly and probably wouldnt have made it on the plane if I wasn't persistent I wish Delta offered better flight snacks in general. Pretzels and peanuts are disappointing. If not, then maybe offer snacks for purchase (on all flights). This was a 2.5 hour flight and they had nothing. I was starving. (Jetblue Southwest Virgin do a better job w food)."

Minusy: "Flew first class but still had to pay for internet. We also waited 20 minute in the runway after landing"

Plusy: "Crew was extremely hostile and rude"
Minusy: "Smile and treat black individuals better"

Plusy: "Fly attendants have no knowledge of hospitality. They arguing with customers and refusing to assist, blaming on company policies. My friends were assigned seats next to a toilet. No folding options. One of our friends has a back pain problems and got stuck for 5 hours. There were seats available upfront and Manager Gina could simply change our seats instead of dry “there is nothing I can do” I am not recommending this airline."

Plusy: "See previous comments"
Minusy: "See previous comments"

Plusy: "Everything was good."
Minusy: "All good"

Plusy: "Yes crew was amazing"
Minusy: "May be more frequent hydration"

Plusy: "The crew was nice"

Plusy: "All was great"
Minusy: "Nothing"

Minusy: "Food and service. Our flight attendant didn’t seem to want to be there. Sub-par service for first class by a long shot."

Plusy: "After a late, crowded boarding process, somehow the flight crew got us off the ground on time!"
Minusy: "Having more than 2 harried airline agents at the gate to handle the sold out flight filled with families with babies!"

Plusy: "Crew was awesome"

Plusy: "Amazing crewkeep"
Minusy: "Keep going"

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "The movies were entertaining"
Minusy: "Delays."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "Flight was smooth, arrived early..crew was prompt and courteous."

Plusy: "The flight was very good in both directions. I was quite comfortable. On my return flight I left my e-reader on the plane. I didn't realize it until 2 days later. I called Delta and spoke with Tiffany. She was so helpful. She located my e-reader and I was able to go to the airport and pick it up."
Minusy: "Carry brewed decaf coffee."

Plusy: "Boarding was easy. No issues. Friendly staff. We had to fill out customs declaration forms but didn’t have a pen. We asked stewardess for a pen and they didn’t have any left. She said to borrow from a neighbor which I thought was rude. We don’t know our neighbors. If a flight requires filling out a form, they should provide enough pens to do so."
Minusy: "Not enough pens"

Plusy: "When I finally got off the plane"
Minusy: "Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again."

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience."

Plusy: "Nothing - missed flight"
Minusy: "Need to reschedule flight to tomorrow morning...."

Plusy: "Not much"
Minusy: "Seats very uncomfortable no room to move"

Plusy: "Excellent check in and boarding service"
Minusy: "Cleaning of the airplane could be done better"

Plusy: "Fly attenden alwas with a beautiful smile"

Plusy: "Clean and spacious plane, relaxed and organized gate cre"
Minusy: "Crew member passing out ear buds ran out and never came back"

Plusy: "Got moved to an aisle seat instead of the middle. The flight wasn’t full so the crew planned ahead and got several people in our party better seats."

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "Almost everything."

Plusy: "I love the aesthetic of the new planes. Boarding was seamless and the staff was great! More cookies please!"

Plusy: "Free movies on plane, quick boarding! Ok time :)"

Plusy: "I ordered gluten free meals on both of my longer flights and the crew seemed to have difficulty distributing them to the appropriate seats. My flight from Boston-Munich was fine but on my return trip from Frankfurt-Boston, I didn't receive a gluten free meal and the passenger behind me was given my gluten free snack."

Plusy: "ON TIME."

Plusy: "I enjoyed it."

Plusy: "Late flight with no prior notification. Caused us to miss our connection."

Plusy: "Flight was cancelled due to pilot strike."

Plusy: "Leg room in Coach. Six bathrooms on a lower level relieved congestion and gave a place to stretch legs. WIne and cocktails included in meal. Crew was plesant."
Minusy: "Munich airport: only a vending machine in the waiting area. Flight was delayed one hour and couldn't buy water if you had no coins."

Plusy: "The coach seats were much more comfortable than Air Canada's. The flight was without incident. Staff were great! Accommodating, friendly and efficient! Incredible choices of movies, news, etc controlled by individual passenger."

Plusy: "Lufthansa - The best."

Plusy: "I was so pleased with all the people involved from ticket desk to pilots and stewardesses. I would recommend Air Canada to everyone."

Plusy: "The Lufthansa flight was great. The food and drinks for 1 hr and 45 min was satisfactory. The airplane was clean and crew was friendly. Too bad only 10% of the flight was gone by Lufthansa. The rest was done by United Airlines. The airplane was new and clean, the crew was friendly as well.The food at UA was so cheap it is a shame. On the domestic leg they give you 5 fools fish or crackers and soft drinks for 4 hrs flight. At the same time each and every passenger was asked personally if he or she will buy breakfast making the person feel guilty if not buying breakfast."
Minusy: "Lufthansa is good. UA food is cheap and not enough on the Trans Atlantick flight and hard liquor is not free. On the domestic flight they do not give you food even if the flight is early in the morning and 4 hrs long. That is a shame. Moreover they try to sale you a breakfast package that is design not to get spoiled for three months. The nutrition value of that package is zero even I believe it is bad for you. This is only in the USA. It is a shame how our Airlines treate the American passengers."

Plusy: "Seats are very, very cramped - no room at all in economy."

Plusy: "Food was actually pretty good, and was plentiful. Comfortable seating."
Minusy: "I don't think my tv worked."

Plusy: "Friendly, professional crew!"

Plusy: "Overall"

Plusy: "Clean plane. Good boarding service."
Minusy: "Food taste. Ok entertainment."

Plusy: "Great crew!!"

Plusy: "The aircraft was very clean."

Plusy: "I liked everything about the flight. The flight crew was nice. They were considerate and cheerful."

Minusy: "Food was not that good"

Plusy: "Meal service (pasta was excellent), entertainment offerings, enjoyed the small snack bags. Flight not too full allowing for easy access to luggage, and some open seats. Great plane with restrooms in lower fuselage allowing you to walk around and stretch a bit."
Minusy: "Leg-room limited, especially in rear window facing (two-seaters) rows 50 and back."

Plusy: "I was seated in an exit row and there were pillows and blankets made available to every passenger."
Minusy: "The scheduling of the in flight events made no sense. The cabin was dimmed for take off (logical, given that it was a red-eye). However, once we were at altitude, the lights were put back on to serve dinner. Several people were woken up by this and it took like 1.5 hrs because its a big plane. Also, it was like 9-10pm local time by this point so dinner made no sense! Then the lights were dimmed and people tried to sleep. The lights were turned on 1.5 hrs prior to landing to serve a light breakfast. So, 6.5 hr red-eye turned into about 3.5 hrs of actual sleeping time. I would've preferred to be left alone and given a bigger breakfast."

Plusy: "Everything. Great crew, great food, good selection of entertainment."

Plusy: "Again ahead of schedule and a comfortable flight"
Minusy: "No problem with anything and have no dislikes about the flight. Great job!""

Plusy: "On time and clean"
Minusy: "Small amount leg room"

Minusy: "Prawie 1 godzinę opóźnienia"

Minusy: "Ponad godzina opóźnienie i oczekiwanie w w tłoku w autobusie na pasie startowym"

Plusy: "Good quality seats on which you can sleep considering this is economy class. Good food, big variety of drinks/beverages.Kind and professional cabin crew."
Minusy: "Considered the flight started at 11:50pm, the dinner was severed only at 2 am which is quite late."

Plusy: "Except for Atlanta, wheelchair service was outstanding. I was met at the aircraft door for every stop and taken directly to my next departure gate. I made my travel relaxing and free from stress"
Minusy: "At Atlanta, I had to find the wheelchair service location, by myself; and the dispatcher was swamped by others waiting for a chair and someone to push it. Had the flight not been delayed, I might have missed it."

Minusy: "One of the stewardess was kind of rude in one ocassion. She asked me if I wanted something to drink and i did't hear well so I said excuesme and she responded back to me in a rude way. I did not like that and I believe that if you choose to work in an environment where you are going to be providing assistance to people you should have excellent people skills. Maybe she had a bad day (I dont know) but still there is no need to answer back in a rude way to a customer."

Plusy: "Nice crew."
Minusy: "There should be some organization to boarding."

Plusy: "With my little boy the seats were so uncomfortable cause of the engine. But the rest was great."
Minusy: "Great crew this time."

Plusy: "Seat back tv’s"
Minusy: "Flight was delayed over 3 hours, food was mediocre at best"

Plusy: "TV series “The Name of the Rose” that I really wanted to watch for some time"
Minusy: "Water, water, water... I almost died from dehydration"

Minusy: "This Lufthansa flight was operated by United Airlines. Coach seating was uncomfortable after a couple hours despite moving around regularly."

Minusy: "Many delays boarding plane. No entertainment at all on a flight longer than 3 hours is insane. Flight crew are great, though."

Plusy: "Flight landed on time"
Minusy: "Gate was constantly changed with no audible notification at the gate and boarding process was mayhem"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Free wine!"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Food and Drinks"

Plusy: "Very friendly people. Security guy helped me to get to the wifi at the airport. I could spend my waiting time very productive way sorting out my business emails:)"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?"
Minusy: "The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!"

Plusy: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Minusy: "Nothing!"

Minusy: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."

Plusy: "Excellent on all measures. I will definitely try to fly Austrian Air again!"

Minusy: "Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional."

Minusy: "There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min"

Plusy: "Fast flight , friendly staff , ok food"
Minusy: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"

Plusy: "Luggage came extremely quickly"
Minusy: "We upgraded to business and paid way more than the flight over and the service was much worse. Food wasn’t as good and not nearly as much."

Minusy: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"

Plusy: "There was nothing to like. Horible experience will never fligh with Austrian Air again"
Minusy: "The flight was long delayed, there was no explanation or any sort of pasenger notification about the delay. When I boarded the overhead luggage was full could not find space to secure my bags. The flight attendant was very rude did not assist me and made me wait. Other people traveling without luggage pushed me to pass by. I was told not very nice things. The flight was overbooked and overall horible experience."

Plusy: "Very good drink service (one cold and one hot drink)"

Plusy: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Minusy: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

Plusy: "Medical help"

Plusy: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Plusy: "Excellent flight Excellent food"

Plusy: "I liked that the plane eventually came..."
Minusy: "That the plane was an hour late..."

Minusy: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"

Plusy: "Arriving alive. Attentive service was a nice bonus."
Minusy: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"

Minusy: "Sweet or saulty 'Snack' is a joke"

Minusy: "The fact that the luggage wasn’t included in the Austrian flight, nor anywhere was pointed out to that so I had to pay extra for it."

Plusy: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Minusy: "Seat backs were rock solid without use of a personal pillow."

Minusy: "The airplane came late, delaying our trip. Despite that, the luggage would not come, and the claims office was ridiculous (despite of the destination being within 1 hour of drive from the airport, it took us 24 hours of our short vacation trip to deal with luggage). It seems that LH has these problems regularly, and they don't seem to care; I guess we'll have to try someone else to avoid suffering the same problem every time. The employees already knew the luggages are in a mess, and so were the claims. When taking LH, we have to accommodate luggage delay into our planning."

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "We had a friendly conversation about our travels. The lady explained the entire baggage process clearly. The security folks were equally friendly. Just a real nice experience at the Lugano airport."
Minusy: "Not one thong!"

Minusy: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."

Plusy: "Super friendly"
Minusy: "No entertainment"

Plusy: "Friendly staff"

Plusy: "Boarding was easy, on time"
Minusy: "Crew's attitude for any request was snobby and harsh"

Plusy: "Flight was on time ,"

Plusy: "I like that flight boarding was quick and in time.it was a short flight My name is Hispary."

Plusy: "I like the cotrious service. But I wish this international flight would take two suitcases instead of one"

Minusy: "Crew was not friendly. Attended more to German speaking passengers and were out right rude to those who spoke no German and little English"

Plusy: "Quick boarding and exit off the plane"
Minusy: "No little foot rest , no blanket in the winter"

Minusy: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."

Plusy: "please see comments above for my previous flight excellent experience!!! I used to fly with KLM but with definitely check Austrian Airlines first for my flight needs from now on."

Minusy: "My flight to JFK on August 31 was cancelled. And they didn't provide me ticket same day. They gave ticket for next day. I had problems at work and other issues because of that."

Minusy: "Flight was canceled and I was rebooked to another airline. Terrible customer service too, polite and sorry, but only repeating their statements over and over again."

Plusy: "Excellent service"

Plusy: "All"
Minusy: "0"

Minusy: "Flight to Vienna cancelled. Driven to Munich instead. 6 hour wait until flight to Nice. Arrived 8 hours later than scheduled."

Plusy: "Flight was on time, stewardesses were kind and helpful, food was good, entertainment selections great, plenty of legroom for 6'1"/ 185cm."
Minusy: "smallish baggage storage"

Plusy: "Flight crew was very nice. Service of drinks was very good. Snack and main meal served too close together."
Minusy: "Flight was crowded. Boarding was mediocre & disorganized. I really dislike passengers being allowed to bring suitcases as carry-on luggage. Carry-on means carry on. If you cannot carry your bag by hand for extended time or has rollers, it's not a carry-on. Carry-on is a backpack or small valise not a suitcase with rollers. Boarding of aircraft needs to improve and be expedited."

Plusy: "Well worth the upgrade!"

Minusy: "I paid for extra leg room to sit in economy plus. My friend who paid the same price as me for our original ticket, but didn't upgrade was put in the same row at no additional cost. The seatting pricing is rigged."

Plusy: "Food, chef and crew were great. Vienna Cafe in the clouds"
Minusy: "Well, comfort is sometimes defined by aircraft model, but it looks like this one Boeing tried hard to put everything touch controlled in here with very very bad result. Entertainment not working, movies jumping back and forward on its own. Even chair had touch controls which worked every 10th try. Aaa. I forgot to mention it was business class ;("

Plusy: "Staff was friendly and the flight was pleasant. It was a short flight so not much to say.....the staff on the ground in Vienna was friendly and polite."

Minusy: "The Kayak ticket did not assume the luggage and we had to pay additional EUR 60 on the already pricey ticket - I think Kayak should clearly state that the luggage is not included once it does the ticket sorting based on the price!"

Plusy: "Best flight ever A+++.Very professional airline,next time i will choose them again."

Plusy: "on time, efficient boarding, friendly & helpful crew"

Plusy: "Israelis are out of control and I am one so I can say this. Austrian let people board with multiple luggage taking all overhead leaving no space for others. O non tell Aviv flights this does not happen"