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Minusy: Advertised October Pink products but did not have them for breast cancer support

Plusy: More space in business class (777-300) than many other airlines.

Minusy: Entertainment very limited. No adjustable air vents in this aircraft

Minusy: Tell me i would misst the next flight and that my beg will not go to the final airport.

Plusy: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Minusy: For me this part is not applicable

Plusy: The crew was amazing. The seat was very comfortable, leg room is spacious.

Minusy: The movie selection is kind of old

Plusy: Great flighy

Plusy: yes

Minusy: lost baggage to Kathmandu

Plusy: Everything

Minusy: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Plusy: The crew was informative

Minusy: Inflight sandwiches

Plusy: Staff were professional and polite.

Minusy: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Plusy: Excellent crew, good food & movie selection.

Plusy: Lovely crew, very good entertainment system.

Plusy: Great service and yummy food.

Minusy: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Plusy: The crew were professional and courteous

Minusy: Nothing, as it’s a short flight!

Plusy: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Minusy: Food a bit bland and uninspired

Minusy: This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving.

Plusy: Quick boarding, comfortable seating. Great food!

Minusy: The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional.

Plusy: It was very comfortable and pleasant.

Minusy: Could be a little better the service, the dinner was late

Minusy: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.