Japonia – znajdź tanie loty

Plusy: Fast boarding

Minusy: Slow in refuelling, got us delayed for 40-

Plusy: Crew is excellent, polite and personal!

Minusy: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.

Minusy: Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew.

Plusy: Yes

Minusy: Nothing. Flight was amazing

Plusy: Confort and kindness

Minusy: It was too cold

Plusy: Overall a nice and good flight

Minusy: Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting...

Minusy: Klm is the best, even on a 40min they served small breakfast.

Plusy: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Minusy: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Plusy: Information sharing by pilots and crew. Economy class leg room is good.

Minusy: All good up to the level

Plusy: The crew.

Minusy: The time between flights.

Plusy: Services is good .

Minusy: Food can be better

Plusy: The plane size & comfort was excellent. The staff were very friendly

Minusy: N/A

Plusy: The flight was excellent, and the team worked very well.

Plusy: Everything was comfortable and the crew were lovely.

Plusy: Too short For my experience is not hectic

Minusy: Entertainment crew food

Plusy: We were unable to fly EBL IST TUN IST due to TK cancelled their flights from EBL IST. No flights from EBL. I am requesting a refund for unused portions of my tickets please advise. Thank you for your assistance

Minusy: We wrote to TK on face book, messenger, customer care and called them. No assistance has been provided. They kept referring us to you. We were stranded in Erbil without any assurance for reprotection. Finally they assisted us back to JFK on QR but our segments to TUN is unused and I am requesting a refund. Thank you for your cooperation.

Plusy: A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it.

Minusy: I flew economy and all was good and appropriate to the level.

Plusy: Decent price for economy comfort seat, 4A.

Minusy: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Minusy: When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry.

Minusy: A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great

Plusy: Baggage policy and amenities on board as well as the Istanbul airport as a connector.

Plusy: Nothing

Minusy: Poor customer service

Plusy: The crew was very helpful even though English is not their first language.

Minusy: Maybe the food expections.

Plusy: New planes, good food, nice crew

Minusy: Didnot like the airport in Istanbul 25 min of walk

Plusy: safe and pleasant Thank you

Plusy: All what you think :)

Minusy: The place's we are sitting can be better

Minusy: They cancelled my flight

Plusy: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Minusy: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Plusy: Food & entertainment system

Minusy: Tight seats

Plusy: My sleep

Minusy: Food

Plusy: it good but the food should be better

Minusy: don’t know

Plusy: The customer service, the seats were comfortable and the food was great

Minusy: Entertainment system was not working on all seats

Minusy: Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though.

Minusy: I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare

Plusy: Punctual

Minusy: They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size

Minusy: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Plusy: I

Plusy: The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.

Minusy: Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.

Plusy: The crew

Minusy: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Plusy: Too short For my experience is not hectic

Minusy: Entertainment crew food

Plusy: it good but the food should be better

Minusy: don’t know

Plusy: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund.

Minusy: I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund or a voucher

Plusy: We were unable to fly EBL IST TUN IST due to TK cancelled their flights from EBL IST. No flights from EBL. I am requesting a refund for unused portions of my tickets please advise. Thank you for your assistance

Minusy: We wrote to TK on face book, messenger, customer care and called them. No assistance has been provided. They kept referring us to you. We were stranded in Erbil without any assurance for reprotection. Finally they assisted us back to JFK on QR but our segments to TUN is unused and I am requesting a refund. Thank you for your cooperation.

Plusy: The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport.

Plusy: All is excellent

Minusy: I paid for a certain seat before the flight, and at the check-in my seat was changed to a back row. Because of that by the time I was offered the food, there was no choice, only one food (beef) was available. I was unhappy with that!!!!! The crew tried to solve all the issues on the plane. They were excellent!!!

Plusy: All except food

Minusy: Food

Plusy: sidefini landig, merci.

Minusy: Better choice of movies and classical music

Plusy: The crew and entertainment

Minusy: Nothing

Plusy: Crew was friendly

Minusy: Food

Minusy: Staff Curtsy and overall gestures!!

Plusy: Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro.

Plusy: The crew was OK, but nothing special.

Minusy: Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :(

Plusy: Punctual

Minusy: They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size

Minusy: The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value.

Plusy: Yeah Everything well organized

Minusy: I believe so

Plusy: rien

Minusy: tout est à revoir !

Minusy: Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.

Plusy: all perfect

Plusy: The crew

Minusy: Old seats Poor entertainment

Plusy: Crew was courteous and helpful.

Minusy: Seats are cramped a bit

Plusy: I did like the comfort and care about my qustions