Tanie loty Abu Zabi (AUH)

Minusy: There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats

Minusy: The flight was delayed by more than two hours leaving from Delhi to Zurich and by more than an hour leaving Zurich to Chicago. The service on the Delhi Zurich flight was minimal, inflight entertainment did not work in spite of the crew trying to reset, the bathrooms were AWFUL!

Plusy: Cabin crew were efficient

Minusy: Open check in counters on time as scheduled. They were half hour late at least

Plusy: the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS

Minusy: THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE

Minusy: The HVAC system was apparently defective and passengers in the mid-section of the plane, myself included, were bundled up in winter jackets and blankets.

Minusy: Very hot on board

Plusy: Crews was very good and helpful.

Minusy: I have to pay $100 at the airport for my second bag, which was a total surprised to me. Because when the question of how many check bag came up and I put in 2. There should be a warning come up that it will be extra charges for the second bag.

Plusy: Cabin crew were efficient

Minusy: Open check in counters on time as scheduled. They were half hour late at least

Plusy: I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards.

Minusy: We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?

Plusy: Best food I've ever had on an airline! Great flight. Not too full.

Minusy: Arm rests didn't lift all the way up on the plane.

Plusy: The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows.

Minusy: The food could be much better. Although coming from Sicily it's tough to compare.

Minusy: They asked me to pay for my luggages. It is strange