Znajdź tanie loty na trasie Melbourne - Kraków

Minusy: "Better kits for kids to keep them busy longer. The one that was provided kept my kid busy for about an hour or so in a 12hr flight."

Plusy: "The entertainment was really good. The movie options were good. It was really nice that the movies were free. The pilot did a nice controlled landing and take off"
Minusy: "N/a"

Plusy: "Everything was outstanding"
Minusy: "Nothinng really"

Plusy: "Good like always"
Minusy: "All perfect"

Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."

Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."

Plusy: "I had 4 sectors except the first one 3 of them was with unfriendly cabin crew not smiling at all not responding the calls."

Plusy: "N/a"
Minusy: "N/a"

Plusy: "Good overall service."

Plusy: "Loved the spaciuos seats and great leg room. Food superb!"
Minusy: "Annoying passenfer who peobably drank too much"

Plusy: "Staff helpful and courteous under difficult conditions."
Minusy: "People were allowed wheel chairs without a doctor'snote. 59 wheel chairs passengers is ridiculous. Make it a requirement wheel chair assistance required a doctor's note. And check hand luggage weight. Many bags excceeded the limit."

Minusy: "The food was very cheap, it’s not the Emirates that it used to be, especially if you fligh economy. The crew wasn’t so nice, they seem like tired and unhappy, not even a smile. If you ask for something the answer was sorry we don’t have. The wifi didn’t work properly and now you have to pay for that. My seat, 87K didn’t work, it was blocked and I couldn’t reclined. Emirates used to be very good airline but not anymore."

Plusy: "Valuable reminders ! Updates regarding flights was superb."
Minusy: "Nothing to say."

Plusy: "Comfortable seat, good service and food, and a very comprehensive on board entertainment selection."
Minusy: "A lot of background noise when using the supplied headphones"

Plusy: "Flight itself was normal. Flight crew was adequate and courteousdr"
Minusy: "Drunk passenger has to be removed prior to take off. Thus delaying takeoff and arrival. Apparently this flight is a connecting flight for many. Well the different awful body odor form numerous passenger is offensive. Especially for such a long flight. Economy can be torture"

Plusy: "Everything!"

Plusy: "The journey ending"
Minusy: "The length of travel!"

Plusy: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"

Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"

Plusy: "Everyone was very friendly. Lots of choices for entertainment. Had enough legroom in a regular seat."
Minusy: "Being on FlyDubai for the first leg of the trip. We had a difficult time with our check in and our son's luggage was lost."

Plusy: "Travelled Business Class - a great experience."
Minusy: "Slow to board."

Plusy: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Minusy: "The delay in boarding! It’s hard work when traveling with a toddler."

Minusy: "This was a fraudulent charge!!"

Plusy: "I forgot my laptop in the flight and called almost inertial but could not find it yet."

Plusy: "Price, comfort, ice, food and drinks"
Minusy: "I just don’t like discomfort of others moving their seat back."

Plusy: "Very comfortable flight in A380"
Minusy: "Boarding at Melbourne was late and somewhat shambolic. Flight attendants did their job but not with enthusiasm or friendliness. Emirates flight attendants seem to have lost some of their enthusiasm and friendliness."

Plusy: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Minusy: "None"

Plusy: "The food was good and the service was great. I also had a great seat in the front row."
Minusy: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"

Plusy: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."

Plusy: "Fast"
Minusy: "No tea only coffee. No extra drinks. Crew unenthusiastic. Fewer decent English movies. Will be looking elsewhere after 14 years of being emirates-loyal."

Plusy: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."

Plusy: "Enerttainment"
Minusy: "Got moved to right near the galley and crew talked loudly complaining about people, during sleeping time and the light was too bright to sleep. Limited vegan food available. Everything seemed too much trouble for a lot of staff, they were rude and impolite. Delay boarding in singapore."

Plusy: "Friendly staff across the board."

Plusy: "So roomy on the a380 Vegetarian food great"

Plusy: "Everything"
Minusy: "Nothing"

Minusy: "Fanatics"

Plusy: "As comfortable as can be expected in economy class... more comfortable than other carriers to be sure. Service from the flight crewy was excellent. The food actually quite good."
Minusy: "Boarding process is the one area that could be improved."

Plusy: "My first time on Emirates and it was great. Lots of room and amenities even in economy. Food was surprisingly good."

Plusy: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
Minusy: "Nothing"

Plusy: "Attentive service, had a special treat for me as it was my birthday."

Plusy: "Very comfortable flight. Had a few hours sleep also. Very happy."

Plusy: "Excellent entertainment on a comfortable sized tv screen."
Minusy: "More beverages would be nicer."

Plusy: "Wow totally worth it. I'm now spoiled by how fantastic this airline is. Entertainment, service, food, and comfort. If emirates is flying to my destination I will for sure use them."

Plusy: "Tak jak wyżej;)"
Minusy: "Nic"

Plusy: "Tak jak wyżej.."
Minusy: "Nil"

Plusy: "Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers."
Minusy: "Boarding was a bit disorganized."

Plusy: "On that route the plane can be quite empty on the Melbourne-Singapore leg, meaning lots of space to sleep in coach."
Minusy: "Food served very fast (I barely had my first bite that they came with coffee and tea and never seen again). Quality of the food was ok."

Plusy: "I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on."

Minusy: "The delays"

Minusy: "Bigger seats the new ones are way to narrow"

Plusy: "Information sharing by pilots and crew. Economy class leg room is good."
Minusy: "All good up to the level"

Plusy: "Great atmosphere, crew was excellent!"
Minusy: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Plusy: "Muslim food"

Plusy: "Food was great, enjoyed watching videos, staff very profession and friendly."
Minusy: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Plusy: "very nice crew"
Minusy: "my bagfage was lost"

Plusy: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Minusy: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Plusy: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Minusy: "Everything was very good."

Plusy: "The space at my feet with the chair in front was a bit akward."
Minusy: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Plusy: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Minusy: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Plusy: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plusy: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Plusy: "Everything is alright"

Plusy: "Nothing to mention"
Minusy: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Plusy: "Staff very pleasant"
Minusy: "Evening snack was not the greatest breakfast was pretty food"

Plusy: "Crew was great, very nice"
Minusy: "Not enough legroom"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plusy: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Minusy: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Minusy: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Plusy: "Left ontime and service was excellent."

Plusy: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Minusy: "there was no lounge close to our departure gate"

Plusy: "Really friendly staff. Great service"

Minusy: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Minusy: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Plusy: "Good information and helpfil boarding."
Minusy: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Minusy: "Bit cramped for space"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Minusy: "Nothing"

Plusy: "The cabin crew were pretty good. That's about all that was good."
Minusy: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Plusy: "Good multi media access and content"

Plusy: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Minusy: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Plusy: "good service"

Plusy: "newer plane, good staff"
Minusy: "need better and more food options, more often"

Minusy: "OLD plane without comfort or entertainment"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "That we didn’t crash"
Minusy: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Minusy: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Minusy: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Minusy: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Minusy: "Okay"

Minusy: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Minusy: "The bags where damaged from the staff"

"Flight was missed and now we have to catch one the next day"

Minusy: "Service very cold and rare to find. For some reason finnair doesn’t announce boarding"

Plusy: "The crew and service were welcoming, caring and attentive"
Minusy: "Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,"

Plusy: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."

Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"

Plusy: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Minusy: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plusy: "Good selection of movies. Cool flight data display."
Minusy: "Seems colder than other flights I've had."

Plusy: "Free movies, TV shows, ok seats (but hey, it's a plane), great meals and service, and a pillow, blanket and water for each person. I really enjoyed both flights with Finnair and would gladly pick them again!"

Minusy: "Finnair had the worst leg room I've ever had in 50 years of traveling. It was so TIGHT that my knees were pressing up agains the seat in front of me the whole 8 hours of flight, even though I am only 5'7"! I felt really sorry for those passengers who were taller. Finnair also lost my checked in bag and delivered it 36 hours later without providing any compensation. Coming back the flight was delayed due to mechanical reasons, which caused a number of passengers miss connecting flights. This is one of the things that can happen to any airline, but only Finnair failed to provide an agent to take care of the passengers who missed their flights. So, after a 2 hour delay and 7 hours of traveling in the air, the stranded passengers had to find an agent in JFK who would rebook their flights. One of the worst traveling experiences. Will never travel Finnair again!"

Plusy: "modern aircraft, excellent service , nice crew"

Plusy: "Movies."
Minusy: "No leg room."

Plusy: "Crew is very nice and helpful. Food is just fine. Serving complimentary white and red wine."
Minusy: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets to charge your phone. For me it is important on the long flight."

Plusy: "Airport was very comfortable to be at, Flight Crew was nice and helpful. Great movie selection to my taste. Plane landed"
Minusy: "The temperature during the flight made my experience very uncomfortable. It was way too cold. I know that it could get chilly at the board and do take warm clothes with me just in case, but this was way too cold. Neither blanket nor my stuff helped. Another thing - I was sitting in the raw 50, and at the 49th raw crew ran out of chicken with only pasta left. ))) This happens, I get it. I've had it actually happened to me before on British Airways flights too couple of times. So it's not too big of a deal. I just wish that pasta tasted better)))"

Plusy: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."

Minusy: "Economy seat with Centre seat left empty"

Minusy: "The food was not good although plentiful The seats were not made for a long-haul flight We received no overnight bag (eye masks, ear plugs, toothbrush, etc.)"

Plusy: "They lost my bag."
Minusy: "They lost my bag."

Plusy: "The crew was friendly. We were delayed, but I think that's because we were waiting on travelers with delayed connecting flights."
Minusy: "The food was very heavy, heavier than airplane food usually is. The touchscreen TVs were not very responsive."

Plusy: "The food was surprisingly pretty good"
Minusy: "It was an old plane (A330-300). The seats are not very comfy, not much leg-room, and not very stable (i.e., when others are getting up in front or behind you)"

Minusy: "not enough foam in padding, cheap seat bottoms"

Plusy: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Minusy: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."

Plusy: "HiFly is awful. Terrible food. Really not much service. It gets you from point A to B ..... but not always. Our return flight was cancelled with no reason given. Instead of a 2pm direct we were put on an 8am with a layover. The only saving grace is that our transatlantic was on Delta, which was amazing."
Minusy: "Awful food No service Outsourced both flights to a low budget third party carrier Canceled return flight with no reason or apologies OR compensation (as of this moment) provided"

Minusy: "Wasn't given vegetarian option for food and don't eat meat."

Minusy: "They left my baggage behind!!"

Plusy: "Clean, well-designed, individual screens with numerous good movie choices. They came through on our special meals, friendly flight attendants. Also loved Helsinki airport. Not crowded, nice staff. Good food choices. Even passport control was friendly and there was no line."
Minusy: "Connecting through Helsinki added hours to our travel time, but after flying American nonstop JFK to Paris on way over, may be worth it. American flight didn't even have individuals screens and blankets left fuzz all over my clothing."

Plusy: "One cool things is that some of the moveis were translated with several different languages in addition to English and Europearn languages."
Minusy: "Distance between the seats are short and seats are somehow uncomfortable."

Plusy: "Seats larger and more comfortablethan 3xpected."
Minusy: "Food and drink overpriced."

Plusy: "The flight to and from Los Angeles was operated by British Airways and was on one of their Airbus fleet. Boarding was completed efficiently and with ease. I sat on the upper deck and was very comfortable in comparison to other major airlines previously used for this particular flight. The plane was very clean and the crew were outstanding. Nothing appeared to be too much trouble for crew, and they were ready with beverages, including tea and coffee, and snacks throughout the flight. In flight entertainment was good. All in all very pleasant flight to and from the U K."

Plusy: "The crew were lovely, as were the people checking us in at the airport!"
Minusy: "We waited 3 hours to fix a water problem on the tarmack and were seated in the middle of a large group of school kids. Would have been happier without those 2 elements."

Plusy: "comfortable seats, efficient service both getting on and off the plane,very current movies. Overall a very good experience"

Minusy: "Very old plane, seats did not have personal entertainment systems"

Plusy: "It seems a bit unfair to rate Finnair, when the flight was serviced by Iberia...that being said - everyone seemed to be put out by any request or basic question. The movies were really good and (UNLIKE the flight from Chicago to Madrid, where i was told they didn't do that) the stewardess on the flight home didn't mind giving me a second glass of wine."
Minusy: "the people at the boarding desk in O'Hare were rude & indifferent. The flight attendants on way to Spain were non-existant The food was comically awful!!! The man at the check-in desk in Madrid could not have been ruder or less helpful (Hopefully for his wife's sake!) The food on the way home again was unfortunate.....that can NOT possibly be the best food any company can find in Spain. Hell - wed have been better off with a cheese & ham plate with some bread!!"

Plusy: "Pretty quick to get on board, entertainment was great, seat comfort was good., wifi and prices were stupidly over priced and slow.,"
Minusy: "American Airlines as usual has overly priced non-working wifi on a 10.5 hour trip.. He food was ok at best.."

Plusy: "Loved the flight attendance!! They were friendly, witty and flexible."
Minusy: "Nothing"

Plusy: "It was a quick, smooth flight."
Minusy: "The chicken for dinner was horrible. The call buttons for assistance sounded constantly the entire flight.. Not sure if it was a malfunction."

Plusy: "This is not my first experience with Finnair flight and I'm very pleased with a consistency of a good service, high professionalism and I will recommend this airline to all my friends."

Plusy: "I thought the flight attendants were professional and friendly. We landed safely and on time."
Minusy: "A nine-hour flight with ancient over-head screens? Great for those not sitting in a window seat, otherwise don't plan on being able to watch the movie. The first being a cartoon by the way. I'm sure the 3 children on board had a great time watching it. 2 bathrooms on a 9-hour flight for the entire coach cabin? One of which was near the front. Can you guess what the plane smelled like by the time we landed? Let's discuss the fact that passengers had to be "shuttled" to the plane because of construction. I paid additional for Group 1 boarding, so great I got to get on the shuttle first. Those that came after me also were the last to board the shuttle and the first to get on the plane. Thanks, American, for showing me again why I use you as a last resort. Had I known it was American and NOT Finnair, as I purchased it, I would have re-thought my purchase."

Plusy: "Updated gate changes sent to phone was a life saver!"

Plusy: "Very relaxing, enjoyable flight. Entertainment was great with many different options to choose from (music, tv, movie, games). The plane was not full and I had the entire row to myself, making the flight that much more comfortable. Awesome crew that was attentive and friendly. Probably one of the best flights I've ever been on. Thanks!"

Minusy: "Never picking up garbage (telling us the next crew will do that) The cabin a mess. NO LEG ROOM. Terrible."

Minusy: "Smooth flight Arrived early."

Minusy: "When I arrived to board my flight I was highly unsatisfied with the excessive charges I received for my luggage that was overweight (only by 7 pounds). I was not only charged an additional $100 for my second checked bag, but I was also charged $200 for the extra weight. As a college student traveling abroad for 6 months, I did not expect to be bombarded with these fees at the beginning of my journey. Due to this experience, I would like to have been notified ahead of time of the expected charges as it made me uneasy before a long flight."

Plusy: "Nice flight, plane was new so that was great. I was traveling alone and got upgraded to Premium Economy. Lovely!"

Minusy: "A lot of turbulence. Only paid food offerings. From gate took 10-15min bus drive to plane No entertainment"

Minusy: "Trying to get through airport security was an unorganized clown show with them herding groups of passengers back and forth between airport terminals resulting in many people almost missing their flights because the lines just weren't moving. Once on the airplane, the international flight had TVs in the ceiling in the row playing one in-flight movie (what is this 1995?). American is such a terrible airline. The old US airways, Lufthansa, and British Airways, are way better international flights every time I've flown with them. Personal entertainment at your seat for each flight (i thought this was standard on all international flights in the past like 10 years) and more food and drinks throughout the flight."

Plusy: "On time arrival."
Minusy: "Nothing really. Short flight so no entertainment."

Plusy: "Food was better than flight to London. Boarding went well."
Minusy: "Plane left almost an hour late with no explanation given. For huge plane, still cramped unless you pay loads for more room. Upgrade prices outlandish!!!"

Plusy: "Smooth flight given the tough turbulence."
Minusy: "American Airlines caterers do not stock Tea on flight to London, UK (major up-roar). Staff was pretty grouchy."

Plusy: "On time departure and early arrival"
Minusy: "Was not Finnair but American Airlines operated flight, so cramped, no personal entertainment system, sub charger, etc. Would have been great if this was 1996 and not 2016."

Plusy: "The flight itself was very good. The food is descent and there are good selection of movies."
Minusy: "My bag was left in London during my connection and arrived in Denver the next day. From what I understand once my bag arrived it was handed off to a third party delivery company. I am not sure how to complain to this company, maybe British Airways has a way to do it since they hired them. My bag must have arrived around 3:30pm in Denver. I got a text at 5pm that my bag was being delivered, which is fine so far. I did not hear before 10pm from the delivery guy about an estimated delivery time of my luggage, at that point he said he would show up around midnight. He eventually arrived at 3am. I don't know how the delivery company plans their deliveries but this is rather unacceptable. Unfortunately, this is not the first time this happens to me. Do they really always expect people to stay up until 3am the day after an international flight to get their luggage that was mis-handled by the airline.... I'd rather just drive to the airport myself the next day to get my suitcase myself."

Minusy: "Customer Service is Dead with British Airways!!! I will make every effort not to fly with BA again"

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Minusy: "Must have been an old plane; the seats were a bit worn and the screens are tiny."

Plusy: "Very old aircraft. Looked extremely run down and many things were broken."

Minusy: "Our luggage was lost and the flight was 1.5 hours late."

Plusy: "Not a lot"
Minusy: "Boarding was slow"

Plusy: "The check-in process was expeditious, aircraft was quiet, crew were accommodating and flight comfortable."
Minusy: "I did feel a bit disconnected during the drink service as the cabin crew member came and passed the juices to each person"

Minusy: "Trip from London to Madrid wasn’t confortable ande crew was not friendly"

Plusy: "I flew with my sister who has disability. Check in was very smooth and the Spanish lady who checked us in at Heathrow airport took our hand luggage which was really nice as we could just take care of our wheelchair."
Minusy: "BA should consider to serve complementary coffee and tea on board. Such a little thing, but could make a huge difference."

Plusy: "Crew was mostly attentive and helpful."
Minusy: "Had the boarding queues setup and when they got to group 5 they flipped the sign and those of us in front had to go in the back. Once we were in the main queue they opened the 5-9 queue for some privileged traveler and then left it open allowing the back of the queue to become the front."

Plusy: "the flight was on time"
Minusy: "old plane with bad customer service"

Plusy: "Good service, good flight, all on time."
Minusy: "Nothing"

Plusy: "service was good"
Minusy: "seats are too congested"

Plusy: "This was a connecting flight from London originating from SFO. There were delays after boarding so we departed later. But we survived."

Minusy: "I cannot even begin..."

Minusy: "Late departure caused down stream issues."

Plusy: "The attendats are very helpful."
Minusy: "Nothing."

Plusy: "The 747 is spacious. Seats are comfortable and recline. Restrooms are comfortable. The flight crew was wonderful. Food was better than average. Wine was included. Enjoyed the ice cream."

Minusy: "Delay and rerouted"

Plusy: "nothing"
Minusy: "1 hour flight took 3 hours because they sat on the ground counting baggage...twice.nothing"

Plusy: "Modern plane"
Minusy: "Tiny sized seats, very narrow and no legroom. Horrible experience"

Minusy: "Unfortunately BA have turned into a budget airline experience at higher than budget airline prices."

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Plusy: "Short smooth flight with unexpected food and drink service"
Minusy: "Nothing"

Plusy: "The second plane did not break."
Minusy: "The first plane broke. We had to reboard. By the time we left i should have already landed."

Minusy: "Piotr customer service with 2 hrs golfing periods to rescheduled changed flights Vegiterian meals ordered never came through They re touted me through an surliness wgrre I had to get my lugauge in London then check back in to my next flight to Malta."

Plusy: "Crew was professional and good, as usual. Plane was clean and as comfortable as economy class can be."
Minusy: "I guess a hazard of being toward the back, but they were running out of food choices. It was still pretty good. Also, my entertainment screen was working only so-so."

Plusy: "almost nothing"
Minusy: "waiting long time for check no meal on board"

Minusy: "That the plane ended up in budapest and not krakow with an overnight delay"

Plusy: "I loved the friendly crew who seem to work tirelessly to take care of everyone's needs and have the role of flight attendant, server, and bartender. I personally loved the meals, drinks, and snacks on the flight from London to Las Vegas. It's nice to break up the long hours. Lots of great movies and shows to choose from especially "classics" like Friends and The Truman Show."
Minusy: "If there is any way you could please consider taking out a row or two of seats to give everyone just a little more room to breathe and stretch our legs, it would be so appreciated! This makes such a huge difference on our overall mood and feelings of health and well being. We were all so crammed in our seats I could barely move to even reach a book from my bag let alone stretch my legs. Luckily I was sitting next to a very friendly passenger, so it was bareable. But it was a 10 hour flight; that's a long time to sit with moving. There are also tiny corners to stand and stretch our legs but we seemed to be in the airline attendants' way- although they never said anything."

Plusy: "everything went smoothly"
Minusy: "Not enough choices for movies or tv shows."

Plusy: "Glass of wine"
Minusy: "Old plane - good horrible no are room"

Plusy: "All BA employees were wonderful and helpful"
Minusy: "List bag. Spent all day at Heathrow with 2 jet lagged kids. Missing medication. Had to go shopping for wedding clothes. Pretty much the worst day of my life so far. (I must have lived a fairly charmed life till then ;)"

Plusy: "Appreciated how one of the stewardess handled some really over the top, needy and entitled customers sitting to my left. They were seemingly giving her hell every time she came around for this and that."

Minusy: "There was no VOD, but I guess this is standard on a short flights"

Minusy: "The "complimentary" drinks weren't complimentary, as you had to pay for them"

Minusy: "Very noisy plane"

Plusy: "Nothing much"
Minusy: "Flight delayed - wish the give us updates periodically Warm, aircon not strong for a hot day Young crew is a guy who does not seem to be a customer service oriented person"

Plusy: "Strong tailwind brought us in 30mins ahead of schedule."
Minusy: "Nothing. Was a smooth and friendly flight. Cabin crew were courteous and efficient."

Plusy: "The quality of the food was amazing. Flight attendants were very helpful and pleasant. The movie options were also wonderful."
Minusy: "It was difficult for me to get comfortable. The lights that shine from above us were shining directly on me for a row behind me and for the person sitting on my left. Boarding was somewhat unorganized as there were people boarding in 2 areas."

Minusy: "The plane takeoff time was delayed by almost two hours. When we got to Oakland, waiting for the luggage took an exceptionally long time. Don't understand why we couldn't sit in the waiting room until a "certain time" before getting on the plane, we had to wait outside in a hall with no seats. The room was not being used by anyone else."

Minusy: "I asked for coffee. Paid 4 pounds for it, it was AWFUL. not brewed, no taste, bitter, no cream available to add to it. If you charge such prizes, you better offer decent coffee. I can get late or capuchino at Starbucks for less and far better quality."

Plusy: "Good economy flight from Heathrow to Madrid. Would recommend!"

Plusy: "The crew was great at taking care of everything"

Plusy: "LOVED the hospitality of the crew, the food was great and they feed you a lot on the flight- my guess is to quell the anxieties of flying over the atlantic LOL. Flight to SFO from London was smooth."
Minusy: "The seats are intensely uncomfortable. I upgraded to emergency exit this flight and still no room. Also, would be amazing if there was WiFi (even if for parts of the flight and not the entire flight). 11 hours is a long time to listen to same songs on your ipod lol."

Plusy: "This crew on this flight was so courteous and helpful. Loved them!"
Minusy: "The boarding process is a bit of a cluster. No lines, just everybody crowding around until their group is called. Seems like it could be better organized."

Minusy: "My Entertainment device was broken"

Plusy: "Crew were very accommodating."
Minusy: "It was an older plane and the video screens were damaged. Made for an extremely long flight."

Plusy: "Great crew good service, except a little unorganized at the gate. Best service I've gotten compared to other airlines I've experienced."
Minusy: "Food was a little cold. Sitting in the middle of the row is the worst most uncomfortable in economy."

Plusy: "Crew handled the emergency well."
Minusy: "We had a mechanical problem and flight had to return to London. My compliant is the maintenance was not done properly which could have been a much bigger problem."