Znajdź tanie loty z Lyonu do Wrocławia

Minusy: "Boarding of all economy passengers was done on first come and stand in line, first served basis with no zone separation. This caused aisle congestion. I was randomly asked to check in my standard size carry one although many passengers with larger bags were allowed to take them with them. Overall there was a lack of planned approach."

Plusy: "Boarding and service"
Minusy: "Seat is too hard for this long flight. Bigger pillow would help."

Minusy: "Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience."

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "good crew ok food for airline"
Minusy: "despite an outrageous price we had problems registering our luggage economy light never heard of it"

Minusy: "Asked for ONE piece of bread, and such a big company. Didn’t have ONE piece of bread to provide. Shame. But not surprised, considering the focus they had with onboard shopping, cut coat, and generate revenue very oriented."

Minusy: "Lufthansa’s needs to get their staffing act together. It took 1 1/4 hrs to check in due to insufficient staff & then once on board the flight it was announced there was no food available due to staffing shortages"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "The crew were very friendly"
Minusy: "The plane was was much too hot. It did not reach a comfortable temperature for my wife, who runs cold, for at least 4 hours."

Minusy: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Actually a very roomy plane for these days. Highly recommend this flight and plane type."
Minusy: "The food sucks - bring your own."

Plusy: "Spacious seat, easy charging."
Minusy: "Boarding"

Plusy: "Crew seem competent, airplane was fairly clean and not too old, food not awful, ac outlets in economy, headphones not the worst."
Minusy: "I hate that there's no free checked bag anymore! Two mile walk with heavy bag in Frankfurt. Provide carts in FRA! Crowded: seat pitch small, seats narrow, flight totally full, toilets filthy by the end. IFE: English options boring (German options not subtitled), touch screen not responsive."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Flight crew was excellent. Top notch in customer service. They had a very difficult lady constantly wanting help with meals and food issues, and they were very professional and efficient."
Minusy: "Check in was late in Rome. Arrived at 5am for a 8:30 flight, and they would not check us in until 6 am. Don’t understand the “arrive 3 hrs prior” when this happens."

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Good service for the price"
Minusy: "More legroom"

Minusy: "Food could be improved."

Plusy: "Friendliness of cabin crew,entertainment was good,food was good. Overall I was pleased with the service and am looking forward to flying with Lufthansa again"
Minusy: "I think the process was too long in Lagos, but in London it was smooth."

Plusy: "Nice entertainment selection"
Minusy: "Too many snacks, food was low quality, flight was delayed with no reason given,"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Service"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Air Canada is a great airline too"

Minusy: "Opóźnienie lotu"

Minusy: "United charged me a Bagage fee of 25 dollars and they where not supposed to since it was a international flight. The knowledge of the agent was not very good. Now I will have to write to Lufthansa and hoping they will reemburse me."

Plusy: "friendly service"
Minusy: "no head support"

Plusy: "Excellent cabin service."
Minusy: "At Frankfurt ground staff did not offer elevator down ti board plane to Boston even though I had wheel chair. Going down on escalator was difficult for me."

Plusy: "Nothing"
Minusy: "Attitude of staff very poor at a request for a drink of water"

Plusy: "Staff were efficient and friendly, constantly offering juice and water."
Minusy: "Boarding could have been a lot better organized they need to do it the same way Lufthansa does in Los Angeles"

Plusy: "The flight attendants were very attentive. It's clear they hire for people with high EQs."
Minusy: "Not enough leg room. Media box under the seat in front of me so no room to put my carry on under the seat. Also, breakfast was skimpy. Some fruit and a muffin."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "timely take off. frequent food and snack serving"
Minusy: "Prolonged stop over in Frankfurt"

Plusy: "Great pilots and crew."
Minusy: "Flight out was delayed by four and a half hours, missed connection was a pain. Was not aware that Lufthansa changed their policy. To reserve seats you have to pay hundreds of dollars, which was not made clear while booking. Further the quality of their food was significantly degraded."

Plusy: "Relaxing environment in business class"
Minusy: "Food in business class can be better"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Great crew, smooth boarding. The dinner was fine, salmon on rice, salad, cheese and desert, of good quality when compared to typical airline food. The breakfast was ok, fruit, muffin and ok cereal bar, too carb-heavy though. The entertainment offered my options. I particularely enjoyed the "Deep-Sleep" relaxation audios which indeed helped me to get some shut-eye during the overnight flight that left the East Coast late afternoon."
Minusy: "The comfort in the economy class is mediocre at best. We had more space on the inner-German connection, see next review, than the international flight. The beverage service was skimpy. Flight arrived Dusseldorf on time and then spend 20 minutes on the ground, waiting for a gate, resulting in a scramble to reach our connection."

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "One of middle aged blonde flight attendants - didnt get her name- was super nice and friendly and shoukd be rewarded for standing out in the crowd of flight attendants. Food above average."
Minusy: "Delay at departure in Frankfurt - fuel tank problem- made people miss their connection flights. Medical problem on board caused delays and me having to change seats at the end to where the sick woman used to sit - smelled of vomit, gross. 3 crying bwbies for 12 hours. Seats too narrow, room in front too small with table pulled out. LH always good but not this time."

Plusy: "This is about kayak. There's no relationship b/w kayak and lufthansa. Booked my flight through kayak going was okay but returning back was messed up. Kayak booked it in such a way that my schedule was from lagos to Frankfurt to Zurich to toronto without considering the fact that I needed a transit visa which I was not aware of as no one to advise me ahead of time . I ended up paying additional $750 CAD just to change my itinary. This was a very sad experience will never use kayak or recommend to others. My booking number is T28V67. They should have customer service agents to advise people."
Minusy: "Kayak did not provide useful information regarding my flight and does not have contact centre like call center where customers can reach an agent for further assistance. When I contacted lufthansa was asked to contact kayak but no number for kayak"

Plusy: "The food and frequency of service and free checked bag were among my favorite parts of the flight. Overall the flight was fantastic. I loved the camera feature that allowed you to look at the outside of the plane. The crew was so friendly and courteous."
Minusy: "The amount of entertainment available was not unappreciated, I enjoyed many of the documentaries although I wish there had been even more nature documentaries, as those are my favorite :) I did hope for a more updated selection of Hollywood movies."

Minusy: "Had difficulty walking up and down stairs to plane."

"Never booked this flight"

Plusy: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Minusy: "No suggestions."

Minusy: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Plusy: "Yes"
Minusy: "Nothing. Flight was amazing"

Plusy: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Minusy: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Minusy: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Plusy: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Minusy: "I flew economy and all was good and appropriate to the level."

Plusy: "Crew was nice and pleasant"
Minusy: "Flight very late"

Plusy: "Great crew, comfortable seating with enough leg room."
Minusy: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Plusy: "Nice staff and no delay"
Minusy: "Instead of crisps maybe a bit of cheese or crackers"

Minusy: "Head support for 6 feet plus people on seats would be good"

Plusy: "The friendliness of the crew"

Minusy: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Minusy: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Plusy: "The crew"
Minusy: "Seat comfort"

Plusy: "It was all fine"
Minusy: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Plusy: "Overall KLM experience is good"
Minusy: "Food quality was mediocre for a business class flight."

Plusy: "Helpful and kind crew"
Minusy: "I wish there was WiFi"

Minusy: "Need more leg room!!! Larger meals needed."

Plusy: "very attentive crew"
Minusy: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Plusy: "The crew was very nice"
Minusy: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Plusy: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Minusy: "Transfer point needs upgrade."

Minusy: "Turn the lights on early making it hard to sleep"

Minusy: "My suitcase didn't come with the airline."

Plusy: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Plusy: "Nice people and good service"
Minusy: "Not much"

Plusy: "Employees were very friendly"
Minusy: "The seats were very small"

Minusy: "Our lougage did not arrive"

Plusy: "Face recognition was amazing"
Minusy: "Too hot on plane"

Plusy: "Good entertainment options. Nice flight attendants"
Minusy: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Plusy: "Food was excellent, service from staff was friendly, and entertainment options were great."
Minusy: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Minusy: "You are almost always late!"

Minusy: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "The crew were hardworking, responsive, conscientious and friendly"
Minusy: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Plusy: "Fabulous trip with friendly, helpful staff"
Minusy: "Nothing"

Plusy: "Good Experience"
Minusy: "Nothing much"

Plusy: "Food was good and crew members were very nice"
Minusy: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Plusy: "Nothing"

Plusy: "The aircraft was clean"
Minusy: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Crowded seating, wake-up for breakfast service two hours before arrival"

Plusy: "The food was excelent"
Minusy: "I have to pay to pay a little more confort"

Minusy: "Dutch sub titels would be nice."

Plusy: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Plusy: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Minusy: "The food was okay, not that great."