Znajdź tanie loty z Londynu do Singapuru

Plusy: "Excellent service"
Minusy: "More tasty snacks throughout the flight"

Plusy: "Five Star Singapore Service on board the aircraft."

Plusy: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Minusy: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Plusy: "Food, service"

Plusy: "Very comfortable"
Minusy: "I don’t see anything I didn’t like"

Plusy: "Friendly staff."
Minusy: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."

Plusy: "crew very helpful with seating service on board also good"
Minusy: "head phones for entertainment very uncomfortable Food not to my taste"

Plusy: "Very attentive and super awesome crew."
Minusy: "Nothing"

Plusy: "nothing"
Minusy: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"

Plusy: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Minusy: "baby crying throughout the flight"

Plusy: "Efficient, comfortable."

Plusy: "Excellent service and attitude from ALL crew! Roomy premier economy!"

Plusy: "Nothing"
Minusy: "Poor service."

Plusy: "Ease of check in, very quick."
Minusy: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."

Plusy: "Crew"
Minusy: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"

Plusy: "Service is always excellent"
Minusy: "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("

Minusy: "Inflight entertainment wasn't as extensive as in previous years."

Minusy: "Because the flight from IAD to London was cancelled, I never made it to this flight."

Plusy: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Minusy: "All good"

Plusy: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"

Plusy: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."

Plusy: "Service was best in class"
Minusy: "Planes are old. They never seem to use newer planes on the Brisbane leg."

Minusy: "Old plane. Old in flight entertainment."

Plusy: "Crew is big on service and being true professionals. Always smiling and being attentive"
Minusy: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"

Plusy: "Reasonable price"
Minusy: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."

Plusy: "Safety, Friendlyness, Seats, Entertainment"

Plusy: "clean aircraft and friendly cabin crew"
Minusy: "uncomfortable seats, average meals, poor infotainment selection"

Plusy: "The comfortable with pillow & blanket given... Crews are friendly & approachable."
Minusy: "The food is average taste... a bit salty :("

Plusy: "Great flight amazing service"

Plusy: "Entertainment was great"
Minusy: "The food is getting worse"

Plusy: "Professionalism and friendliness of crew"
Minusy: "Seat not great for my length even though it was business class"

Plusy: "The cabin attendants kept us well hydrated."
Minusy: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."

Minusy: "cramped seats freezing cold"

Plusy: "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
Minusy: "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"

Plusy: "The SIA crew is the most gentle and careful I have ever encountered."
Minusy: "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."

Plusy: "Aircraft was OK."
Minusy: "Cabin crew service can definitely be better. Should offer more snacks for long flights."

Plusy: "Consistently good food."
Minusy: "Entertainment system sometimes froze, didn't remember where I was in the movie."

Plusy: "Always great and efficient service. Comfortable despite the limitations of the plane itself (don't particularly like Airbus planes)."
Minusy: "Wish the food could have been better and the choice for dessert wider."

Minusy: "Delayed two and a half hours! Scheduled flight to take off at 0010hours was already a no brainer. Taking off at 0330hours is a killer!"

Plusy: "Spacious, comfortable seat"

Plusy: "The crew is really the only thing making the flight enjoyable."
Minusy: "SQ800/805 are operated with "old" 777-200. The cabin is definitely not up to the Singapore Airlines standard. The IFE in particular is showing a very poor screen. And the food was, as frequently on SQ, below average."

Plusy: "Crew were friendly and constantly moving through the cabin with drinks and snacks (outside of meal times)"
Minusy: "The in-flight entertainment systems are really showing some wear & tear. The screen was blurry, the letters on the control buttons had work off and the sound quality was terrible."

Plusy: "Customer service , crew was nice"
Minusy: "Food was terrible out of MEL.. Didn't have any choice at all.. Tasteless , should improve"

Plusy: "Service, food and staff were great."
Minusy: "Aircraft was dated and in desperate need of a refurb"

Plusy: "Price and convenience."
Minusy: "The choice of entertainment was poor. The seats were so hard I had to sit on a blanket, the entertainment system was antiquated. They also ran out of food choices."

Plusy: "It was convenient"
Minusy: "The seats were so hard I had to sit on a blanket and have a cushion behind. The entertainment was poor and the system was old."

Plusy: "Great seats and leg space in premium economy."
Minusy: "We had the staff come to us twice to keep the "noise" down (we were travelling with a 2.5 yrs old). Now we travelled on other legs with Singapore airlines, with the same toddlers and same "noise" levels, but no one came to us to request to keep the noise level down... I am guessing that premium economy has a different (lower) threshold for toddler "noises" !! :)"

Minusy: "Very hard seats not many movies to choose from"

Plusy: "Awesome crew and food"
Minusy: "Seats were not comfortable.."

"Inaccurate flight time, need to improve customer service. It’s better for them to spend money on hiring professional staff instead of spending money on expensive ads."

Plusy: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."

Plusy: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."

Plusy: "Qatar Airways are still flying, in the midst of Coronavirus, unlike their competitors. This is fantastic! Onboard, there was a full service and excellent crew, all through the night, unlike their competitors during the early days of Coronavirus, when I last flew. Thank you. Qatar Airways"
Minusy: "The movie selection, although vast, was not great. I resorted to downloaded Netflix on my tablet."

Plusy: "Train the stuff Better food"

Minusy: "Food"

Minusy: "Złe fotele. Złe jedzenie. Zła obsługa."

Plusy: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."

Plusy: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Minusy: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."

Plusy: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Minusy: "Nothing. Every thing was great!"

Plusy: "Food"

Plusy: "crew amazing,"

Plusy: "nice crew, great service"

Minusy: "Qatar Airways always goes beyond expectations in every detail of its serivices . Always top niche of Aviation company and wonderful travel experience."

Plusy: "much better than average food"
Minusy: "shorter length flight but maybe little can be done,"

Plusy: "Very poor Service on a 16 hour flight"

Minusy: "see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients."

Plusy: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Minusy: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."

Plusy: "Entertainment variety Frequent drinks offered onboard"
Minusy: "Insufficient amount of in-flight food portion"

Plusy: "Crew members were very accommodating and helpful (Valencial & Hanane). They go the extra mile to make sure that we were enjoying the flight in the best possible ways. This is what makes Qatar Airways stand out and different from the rest."

Plusy: "Everything"
Minusy: "None"

Plusy: "Qatar Airlines has amazing service! And they have free internet!"
Minusy: "The films are all sensored. And the free internet is only for 30 minutes."

Plusy: "Food was good, staff was excellent."
Minusy: "Can't think of anything."

Plusy: "The long flight from Houston to Doha was good."
Minusy: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."

Plusy: "Everything."

Minusy: "Niesprawny kontroler przestrzałej rozrywki pokładowej. Jedzenie bardzo niesmaczne."

Minusy: "Ohydne jedzenie. Poza tym bardzo przeciętnie, całkowicie nie czuć tych 5 gwiazdek. Turkish Airline wyprzedza Qatar o klasę."

Minusy: "Ohydne jedzenie. Poza tym bardzo przeciętnie, całkowicie nie czuć tych 5 gwiazdek. Turkish Airline wyprzedza Qatar o klasę."

Plusy: "First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me ."
Minusy: "None"

Plusy: "FLIGHT ATTENDANTS WERE WONDERFUL"
Minusy: "CRYING BABY BUT I UNDERSTAND THOUGH"

Plusy: "Flight attendants very attentive and helpful, wheel chair provided at Doha airport by helpful and friendly staff, comfortable seating in business class. Overall I would give my flight an A rating."
Minusy: "I do not have any complaints, except one bathroom I used was not as clean as I would have preferred."

Minusy: "Baghdad is still an armpit. Doha is very nice. Kuwait not so nice. Qatar airlines has the best service I have ever had in 35 years of air travel."

Plusy: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."

Minusy: "Seats and legroom too small"

Plusy: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Minusy: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."

Plusy: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Minusy: "Food was not up to par and seats could have been a bit bigger for the economy bracket."

Plusy: "Very very clean plane."
Minusy: "Movie selection could be improved. Second meal had no vegan option."

Minusy: "horrible customer service at Doha Airport"

Minusy: "No consistency with hand luggage. My companions and I were held to strict weight limits. Others were getting on with three and four bags."

Minusy: "When I checked my two bags, I was told to pick them up in Doha and recheck them to my final destination at Rwanda. When I arrived in Doha I was told by the transfer desk that I did not need to pick up my bags because they had been checked to my final destination. I even asked them to pull up my flight information and to confirm that, which they did. However, when I arrived in Kigali, Rwanda, my bags were no where to be found. No one has found them yet. I also called Qatar Air before my flight and asked about hotel accommodations for my layover because my layover was from 6:00 pm to 7 am. When I called, I was told that I would be given a complimentary hotel room because of the length of the layover. However, when I arrived I was told that I did not qualify for the hotel accommodation. Then, I was told that a hotel room would cost 250. When i arrived at the hotel, I was told the cheapest was 325."

Plusy: "The entertainment options were fantastic! The flight attendants were very cordial and hardworking."
Minusy: "I was very pleased with my flight. I really have I complaints."

Plusy: "Nothing"
Minusy: "In their Business Class they only had two shower room and they wait was 7 hours! I now totally dont trust Kayak and it's ratings. Qatar Airways sucks!"

Plusy: "The seating, crew members, and entertainment was really good."

Plusy: "Nothing"
Minusy: "Everything"

Minusy: "Nothing wrong every thing is good"

Minusy: "Not enough check in desks operating - very long wait"

Minusy: "I had 2 checked in luggage, and both TSA lock on it was cut. Since it was TSA lock, I do not understand why both locks were cut instead of being opened with the international key. it cost me 10 USD it for the locks."

Plusy: "Service, friendliness of that staff"
Minusy: "Other passengers used my carry-on baggage space and my carry on was placed far from me."

Minusy: "Greedy airline! Qatar Airway is a hyper money hungry scammer who catches customers to rip money off from and creates a super tedious and painful experience for customers to ensure their private gains!!! Qatar Airway was delayed for more than an hour at the first departing airport! NO APOLOGIES OR MUCH EXPLANATION OF ANY KIND!! This is just how mindful and courteous they are. It sets the base tone of what this airline is made of. Then at the connecting airport, they closed the gate minutes before the departing time claiming the gate closes 20 minutes before the departing time, knowing they are leaving customers behind who has checked in and just haven’t arrived at the gate yet. And I arrived the gate minutes before the departure time. They can’t wait?! If so, why is it ok for them to delay for an hour without any explanation not to mention apology? Sure there are RULES. But remember what kind of airlines will have tons of rules that will guarantee you to fail?! Almost always the most shady, scammy and money hungry airlines who use ridiculous or ad hoc made RULES to set pitfalls for customers and ensure their profit gains by doing so!! Remember those European cheap airlines?!! They have tons of rules. You are set to fail even you have a smaller bags than some passengers who passed the gate without penalty. You are just unlucky – they set eyes to catch opportunities to rip you off whenever they can and whenever they are in the mood to be able to come up with lame excuses. With normal airlines, you realize your luggage which has been slightly overweight or over sized will be able to pass through without incurring any penalties. So any saying of rules are lame excuses and are shitty airlines’ lame excuses. The thing is good airlines will delay their flight a few minutes to wait for the passenger. If this is considered too needy of a requirement, then what happens next will shock you and reaffirm you how wrongful and shady this airline is. After missing the flight despite you arrived before the departing time, you have to purchase a full price ticket in order to fly again. As I declined to fly with them again since the ticket is too pricey and repurchased a ticket with another airline, they came up with an excuse that in order to release my luggage, they have to reissue a new flight ticket: so I have to pay both a luggage release fee and a flight ticket fee!!! What a gold digger Qatar Airway is haha. Luckily as I protested, they eventually didn’t make me to pay for a new flight ticket fee except a luggage release fee (really?). The sales office quoted a price of $250 to the luggage office. Then it took me a few minutes to get to the sales office. Strange thing happened, despite I mentioned the communication they are aware of, they are trying to find some “RULES” again to validate that I have to pay for an air ticket. I emphasized that is not the case. As I get irritated, guess what they did? They managed to come up with another excuse that in or"

Plusy: "Crew courtesy."

"Fantastyczny lot z busiess class"

Plusy: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Minusy: "Keep the good work."

Plusy: "I was stopped at gate check in and taken to one side as passport security had reported that I was intoxicated. I was badly injured in the armed forces and have lost my hearing which affects my balance. I asked for an aisle seat as I'm a big guy as s personal trainer. But was given seat E. Next to a huge obese guy. He slept whole journey, must of had nightmares and jumped and banged me repeatadly. I had the first meal, which was not great but edible. I couldn't eat it properly as I couldn't move my left arm due to the blob Sat next to me. I asked the stewardess to wake me at the meal times so I could get more food. She didn't. Not once. I couldn't even get out the seat to go toilet or get any of the help yourself stuff outside the toilets due to the fat blob I was put next too. Totally disgusted with the whole flight and crew when everytime I've used the same company before it was excellent."

Plusy: "Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight"

Plusy: "Just such a smooth journey."

Plusy: "Great crew and entertainment"
Minusy: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Plusy: "Everything was outstanding"
Minusy: "Nothinng really"

Minusy: "Boarding system. Final call on gate and it's to get to 2 more areas."

Plusy: "The seat was super comfortable"
Minusy: "Overall great experience!!"

Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."

Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."

Plusy: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
Minusy: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"

Plusy: "Good food friendly staff"

Plusy: "Loved the spaciuos seats and great leg room. Food superb!"
Minusy: "Annoying passenfer who peobably drank too much"

Plusy: "Very efficient. Fab selection of movies."
Minusy: "I am lacto vegetarian but my only option was vegan. Second meal was a banana and some tired bits of pepper and carrot. Surely an airline like Emirates can offer a meat-free option!"

Minusy: "Internet on board wws not working"

Plusy: "The entertainment system is good"
Minusy: "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."

Plusy: "Food"
Minusy: "I was sitting in emergency exit so i will not complain of small seats"

Plusy: "the crew are nice"
Minusy: "food limited selection"

Plusy: "Excellent service with very friendly staff. Everything ran so smoothly. For such a large aircraft I expected to have to queue up for boarding and exiting. No queuing, everything was so coordinated."
Minusy: "There was nothing that displeased me on this trip."

Plusy: "Crew was excellent but seemed stretched ."
Minusy: "Overall ICE was great but didn't seem to have many new films"

Plusy: "Friendly, capable crew. Seats very comfortable - properly flat/horizontal beds."
Minusy: "Connection was too rushed in Dubai. It seemed odd that they treated it as a night flight (dark cabin), given that it left at 10am - is this for the convenience of the staff?"

Plusy: "The in flight crew was friendly and helpful."
Minusy: "The seat I have 41A is quite awkward, especially when 41B was a plus size person. The slanting profile of the wall also made it quite claustrophobic. But overall endurance."

Plusy: "The ground staff at Gatwick was friendly, helpful and efficient."

Plusy: "The service, food and flight entertainment was great."

Plusy: "Everything!"

Plusy: "Good vegetarian selection of good. Huge choice of entertainment. Friendly and polite crew."
Minusy: "Nothing to report"

Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"

Plusy: "Pleasant staff, good lounges"
Minusy: "Way too far to travel on foot in Dubai to change planes"

Plusy: "The cabin crew were excellent. All of them. They gave me great service. It was once of the best long haul flights I've had in economy. Fantastic. I was seated in seat 80H. Please see to it that the cabin crew who serviced this area are well rewarded. If every flight had crew like these guys and gals then flying would be a lot more enjoyable."
Minusy: "I really can't find anything to complain about."

Plusy: "380's mostly comfortable serious entertainment system and well trained,efficient ,friendly staff."

Plusy: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"

Plusy: "Price."
Minusy: "Crew attitude. Business seat was broken and they could have cared less. Business Class on A380 is a joke. Narrow seats, too few disorganised crew arguing amongst themselves and a bad attitude off at least three of them."

Plusy: "Excellence !!!"

Plusy: "very comprehensive entertainment system"
Minusy: "Food quality was a letdown. Crew was very rushed with meal service and did not return to offer drinks once meal service concluded. No ammenity pack for a business flight."

Plusy: "Food and drinks"

Plusy: "So easy to check in and tranfer at Dubai"
Minusy: "Quite difficult at times to manage the film options on screen"

Plusy: "Just about everything"
Minusy: "Not much"

Plusy: "Staff did their best and were polite but ultimately had no solution for the issue"
Minusy: "I was unable to get an aisle seat therefore I was stuck in an middle seat. I am rather tall and the man on the window seat was morbidly obese and half of him was sitting on top of me for most of the flight. He also sweated all over me, snoredand snorted for the whole flight. I spent much of the flight standing and now have terrible leg oedema. It was the most uncomfortable flight I've ever been on. the flight was full so there were no reseating options apparently. It was extremely unpleasant."

Plusy: "The crew and flights were very good,I could not find any fault with them."
Minusy: "I require assistance due to a spinal injury which makes walking and standing difficult but not impossible. When we arrived at Dubai I was told my name was not on the list for assistance even though I had been taken to the flight in a wheelchair and informed check-in and flight crew. The Emerates assistance people made it seem as if they were doing us a favour by assisting us,made us stand around waiting for a buggy then for the train at no time did they show any respect or compassion for the people they were supposed to be assisting."

Plusy: "Seamless flight with usual high standrd of on-board service and food"
Minusy: "N/A"

Plusy: "Comfortable seat Hostesses were professional and very service oriented - not forgetting your request. Service with a smile Very sooth flight"
Minusy: "Nothing"

Plusy: "I ordered Asian vegetarian food but was given normal vegetarian food. However, it wasn't a big problem. Apart from that, everything was fine."

Plusy: "Attentive service, had a special treat for me as it was my birthday."

Plusy: "Excellent entertainment on a comfortable sized tv screen."
Minusy: "More beverages would be nicer."

Plusy: "I got bumped up to business class. Excellent service"
Minusy: "I stayed in line for 4 hours to get checked it."

Minusy: "Having to go through twice as arrived in terminal C and departed terminal A What a waste of time"

Plusy: "Overall good flight and experience. Service defines EK from others."
Minusy: "Boarding a bit disorganized and seats are very cramped up."

Plusy: "Tak jak wyżej;)"
Minusy: "Nic"

Plusy: "Tak jak wyżej.."
Minusy: "Nil"

Plusy: "Great crew & good complimentary food"
Minusy: "More seat pitch"

Plusy: "10/10 would recommend.."

Plusy: "Seats were comfortable"
Minusy: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"

Plusy: "Wonderful on board service from the crew"

Plusy: "Great service in 1st class"
Minusy: "All good"

Plusy: "The crew was so friendly"
Minusy: "Everything is so smooth in my flight!"

Plusy: "I never made the connection because the flight was cancelled. I liked nothing about the flight and to boot I got sick because I was up for over 40 hours straight... 11 of them spent in Customer Service line."
Minusy: "It was a terrible two day experience that would have turned into over 3 if I did not cancel my flight plans.... vacation ruined."

Minusy: "You could have had my luggage arrive. Now I don’t know where it is"

Minusy: "Delayed"

Minusy: "Delayed flight."

Plusy: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Minusy: "Bread of sandwich was dry."

Plusy: "It was a lovely easy flight, always lovely flying star alliance."
Minusy: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Plusy: "friendly and helpful crew"
Minusy: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"

Minusy: "Boarding time needs to be longer. Also, too little time between connecting flights."

Minusy: "Swiss precision"

Minusy: "45mn late"

Plusy: "Really good flight. Clean,on time, efficient. Early arrival even"

Plusy: "Reliable, modern cabin, nice crew"
Minusy: "Some more music choices would be nice"

Plusy: "Attendants were attentive and efficient"
Minusy: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."

Minusy: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."

Minusy: "I’m a small person & your seating is cramped & uncomfortable!"

Plusy: "Good crew."
Minusy: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"

Plusy: "Service and Aircraft B777"

Plusy: "Lots of room because plane was half full"
Minusy: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."

Plusy: "All good, just perfect and friendly crew. Great aircraft (B777)"

Minusy: "It was delayed"

Plusy: "Nice Aircraft, nice crew"

Plusy: "food was great in economy"
Minusy: "the 7 hour transit time"

Plusy: "Great seat, wide enough for an adult and a 2 year old to sit in. Food was nice, but didn’t make you go wow."
Minusy: "TV was a bit small"

Minusy: "None"

Minusy: "The seats were uncomfortable, smaller aircraft"

Plusy: "Our flight on Swiss was excellent. On time, courteous crew, and loved the morning Croisant and the chocolate. As my wife and I are both retired flight attendants with TWA and American, we tend to notice customer service at all levels of an airline’s operation. Both our flight out of LHR to GVA and our return were smooth as can be. Nice job, Swiss!"

Plusy: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Minusy: "Nothing it was all great! Even music was playing while we waited on the plane."

Minusy: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"

Plusy: "Captain kept us informed regarding takeoff"
Minusy: "Sitting too long"

Plusy: "Check in easy"
Minusy: "Weren’t told enough about delays ... very tight seating crew was friendly"

Minusy: "30 mins late both ways"

Plusy: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"

Plusy: "Good clean service that Swiss is known for."
Minusy: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."

Plusy: "Fully reliable"

Plusy: "typical Swiss quality"
Minusy: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"

Plusy: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Minusy: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Minusy: "N/A"

Minusy: "1h45 departure delayed with no compensation."

Plusy: "Airline services and great time scheduling"
Minusy: "Upon arriving to Chicago airport the Chicago airport couldn't get passengers off the plane due to mechanical issue"

Plusy: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Minusy: "Nothing"

Plusy: "punctual and friendly enough staff."
Minusy: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"

Plusy: "Crew was nice and I loved the TVs keeping us up to date on the flight and our connection. We were even early boarding."
Minusy: "Everything was good."

Plusy: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Minusy: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."

Plusy: "The crew and the seat !"
Minusy: "The food because of coronavirus the service was scaled back"

Minusy: "Outstanding"

Plusy: "Great"

Plusy: "Efficient and on time."
Minusy: "All fine."

Plusy: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Minusy: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"

Plusy: "Food is not bad"
Minusy: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"

Plusy: "check in..Gatwick S."
Minusy: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Plusy: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Plusy: "Good crew. Clean"
Minusy: "A little late"

Plusy: "Entertainment options good"

Plusy: "The food was nice, seat was comfortable"
Minusy: "Flight attendants never come back on my query, even after asking to 2 crews"

Plusy: "Largely pain free experience"

Plusy: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Minusy: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Plusy: "Crew was very helpful & friendly. Cabin was well pressurized."

Plusy: "Flight cancelled on whim of pilot due to a single faulty toilet."
Minusy: "Everything."

Plusy: "patience n attitude of crews"

Plusy: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Minusy: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Plusy: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Minusy: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."

Minusy: "I could not use my ticket I was trying to extension date but customer services terrible"

Plusy: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Minusy: "The leg room was a bit limited on long flight."

Plusy: "It went all ok except the space between rows"
Minusy: "Slow service by crew and space between seats"

Minusy: "Nothing"

Plusy: "Efficient and pleasant. Affordable and most importantly very clean!"
Minusy: "Old style lie flat (but not horizontal) seats"

Minusy: "Not enough movie varities."

Plusy: "Arriving safely"
Minusy: "Seats horrible, food not eatable, poor service"

Minusy: "The vegan meal was a bit underwhelming. I ended up not eating."

Minusy: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Minusy: "Little value for money. Meal, seat.. below expectations of premium economy"

Plusy: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Minusy: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."

Plusy: "Gave us direct flight back to Singapore in premium economy seats."
Minusy: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Plusy: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Minusy: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Plusy: "Loved the service, comfort, entertainment, etc. All of this was top notch and the 13 hour flight went by very quickly."
Minusy: "The boarding process was a nightmare. I blame my country more than the airline for the new security procedures needed but I literally went through 4 security checkpoints to get on the plane. Not only that, I had to give up my iPad and my $4000 camera to checked luggage at the gate (not my luggage but theirs). Again...not the airlines fault but it was an absolute cluster F...."

Minusy: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

Plusy: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."

Plusy: "loved that i got a free hotel stay because of a long layover - very useful for relaxing before my next flight."

Plusy: "The entertainment choice and availability of USB port for charging was excellent."
Minusy: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."

Plusy: "Other than the late departure, everything else was excellent."
Minusy: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"

Plusy: "I was onboarding and the land crew did not do anything to oraganize the lines when the passengers were trying tto board."

Plusy: "surpassed our expectation"

Plusy: "on time, good boarding"
Minusy: "Small space in new planes, water not freely available, limited movie selection, ear plugs are bad"

Plusy: "great company."

Plusy: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Minusy: "nothing"

Plusy: "Clean, orginzed, professional pilots"
Minusy: "Too hot, few meal options"

Plusy: "In flight entertainment was awesome, Wide selection of movies to keep occupied."
Minusy: "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."

Plusy: "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."

Plusy: "Food was fantastic. There were no delays. Very enjoyable."

Plusy: "The crew were very polite, professional, and accomodating. The food was tasty even for airplane food. I was pleasantly surprised! There were tons of entertainement options to help pass the time."

Plusy: "The attendant at check in was anything but attentive. We asked if the flight was full and she replied with a face gesture that indicated 'no' (it was a 1.50am flight) so we asked if possible to upgrade with points and she totally ignored, spoke in Turkish to 2 other check in colleagues, printed the boarding passes and almost threw them down on the counter without responding on upgrade. We felt too intimidated to ask any more. Also our mileage points for this sector of our travel were not booked to our KrisFlyer accounts so wondering if she did not capture at check in."
Minusy: "The cabin was quite warm and unable to adjust any air flow to the seat. Because the flight wasn't full my husband was able to move to a vacant group of seats and lie down so eventually cooled down and got some sleep. Otherwise excellent flight"

Plusy: "Plane had more food space than the previous one"
Minusy: "They always ran out of food options."

Minusy: "They changed departure time by 30 minutes and did not send a single message."