Znajdź tanie loty z Krakowa do Houston

Minusy: "Flight was 90 minutes late."

Plusy: "Nice folks"
Minusy: "Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat."

Plusy: "The crew was very professional and courteous."

Plusy: "Mmmm"
Minusy: "Superrrrrrrrrrrrrrrrr"

Plusy: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Minusy: "2 hour delay and 3 crying babies on a red eye."

Plusy: "Crew was great"
Minusy: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Plusy: "Friendliness"
Minusy: "The boarding by groups could improve the process"

Minusy: "I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today..."

Plusy: "Responsive excellent crew."
Minusy: "Long waits to get to the bathroom. Plane dated."

Plusy: "Flight was very smooth and on schedule."
Minusy: "Seating in economy was very cramped (pitch felt like 77”) and food and entertainment nothing special. Somehow I had higher expectations for comfort and service, even in economy."

Plusy: "The food was delicious, the staff was wonderful. Entertainment was awesome."
Minusy: "The leg room or seat closeness."

Plusy: "Swissair seating is cramped with 10 across in coach in Boeing 777. The only reason for not giving "poor" rating on this particular ZRH-SFO flight, was the empty seat next to me."
Minusy: "Next time, I will give Turkish Airlines a chance, because their aircraft seats only 9 across in Boeing 777 coach. On the SFO-BUD flight, the connection is through Istanbul, but the flight time is the same 15 hours, as on the SFO-ZRH-BUD route. In addition, two checked bags are free in coach."

Plusy: "Attendants were very pleasant and helpful"
Minusy: "The plane was extremely cramped as the seats reclined so far back that it rested on my knees. It was extremely difficult to keep my seat back up which created an uncomfortable angle for my back on a 9 hour flight. The cabin was extremely warm and there was little airflow. The airline also lost our luggage"

Plusy: "Great staff and air flight attendants"

Plusy: "-"
Minusy: "Old plane, rude crew, checked bag was not included in price. I did fly Swiss to LA last year and it was amazing, i don’t know what happened since."

Minusy: "Entertainment system was not working"

Plusy: "Staff was attentive and friendly. Food was great. Easy boarding."
Minusy: "N/A"

Plusy: "Nice self boarding"
Minusy: "No big screen to communicate priority to boarding since I am deaf."

Minusy: "None"

Plusy: "Great service; Very comfortable lie flat beds with lots of leg room"

Plusy: "The service and food are very good."
Minusy: "Tight space for business class."

Plusy: "The crew did all they can \The Swiss Airlines lounge was superb"
Minusy: "The seats are not comfortable The crew insisted I can't bring on a 22" Carry-on"

Plusy: "Flight is super short and was delayed Boarding is terrible - everyone jammed up and pushing in Just an average boarding"
Minusy: "Plane was late Self checkin is not for everyone and good half of people did not know how to use the machine and it greatest delayed the process .. cattle is transported better !!!"

Plusy: "The chocolate was good. The flight was fine no issues. The flight staff was very good."
Minusy: "Had to pay $100 for my second bag. I did not pay for the extra bag on my way out. As a star alliance member and a united chase explorer card user I don’t think I should be paying for the extra bag. I booked the flight through United for the expressed reason that I have privileges when on united and feel if I book united these privileges should transfer. If not what’s the point of being a loyal customet"

Plusy: "It was a great flight. Even the food wad good, especially the snacks!"

Plusy: "Everything. They are in their own class."
Minusy: "Nothing"

Plusy: "It was a fast flight. Less people on the plain."
Minusy: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."

Plusy: "Fastest and most thorough service I've ever received!"

Minusy: "Lost luggage"

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Minusy: "The flight was an hour late, causing us to miss our connecting flight."

Minusy: "Seats have become tiny, crew were not very friendly. No ice on an 11hr15min flight , that was delayed almost 5hours!"

Minusy: "flight and luggage deliver delayed. Missed meeting as a result"

Plusy: "The crew made the right call after the Swiss computers shutted down"
Minusy: "Boarding problem. But I have to congratulate the crew for their efforts to overcome the problem in the best possible way"

Plusy: "Food"
Minusy: "Lack of screen for watching movies."

Plusy: "good service"
Minusy: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"

Plusy: "We had never flown Lufthansa, or in a A380. Upstairs in economy with 2 seats on the right side, it was very quiet and felt roomy. Service was on-par with other European carriers, so quite good."

Plusy: "The seat, the airport, the service"
Minusy: "The tight connection"

Plusy: "I liked the comfort of the aircraft and entertainment"
Minusy: "That there was a delay which wasnt announced which meant i had to get through an new airport in a hurry for me to get connecting dublin flight. When i got to boarding gate everyone was boarding found this extetemly pressuring"

Minusy: "Food: not so good! Entertainment: in the section of the new releases movies was old not new:) And my bag didn't come on the and :("

Plusy: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Minusy: "Seats a little close together but not terrible."

Plusy: "Friendly staff"
Minusy: "This aircraft should be retired long time ago"

Minusy: "Delayed"

Plusy: "Same as on top"
Minusy: "The seats"

Plusy: "The food, the crew, and the smooth landing"
Minusy: "The seats. Kind of uncomfortable"

Minusy: "Would have been 5 stars overall if not for two hours of a child kicking me seat and occasionally poking my arm."

Plusy: "Great flight crew, on time performance"
Minusy: "Seats could be more comfortable"

Plusy: "Schedule"
Minusy: "Aircraft old"

"I Love Lufthansa airline s and all crew … always accurate and direct thku"

Minusy: "Unexpected $100 baggage fee for second checked baggage"

Minusy: "I was between two large men and couldn’t sit all the back in my seat. Eating was a real trick!"

Plusy: "Crew was great."
Minusy: "The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined."

Plusy: "Crew was great"
Minusy: "So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "Boarding in Frankfurt Germany was horrendous! Waiting in the "extended " part of the terminal was not ventilated. When we finally took the bus to the plane, we waited on the bus more than 15 minutes in 90 degree weather, with the doors open! The crew outside were very rude and dismissive. The crew"

Plusy: "Super comfortable"
Minusy: "Every think was very better"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "Good food, on time and semi comfortable seats"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Flight was canceled from Newark to Monachium then coming back plane from Krakow was late and I had to spend night in Monacoum . I arrived to Newark on Tuesday instead of Monday horrible trip all together ☹️"

Plusy: "Everything, comfort, quietness,"
Minusy: "Boarding, de-icing made us wait long on plane n it got stuffy"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Everything was great. The crew was outstanding!"
Minusy: "Nothing"

Plusy: "service much better Dennis was excellent and attentive!"

Plusy: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"
Minusy: "Nothing"

Minusy: "So bad"

Plusy: "Movie selection. Flight attendants very polite and friendly and helpful. Roomy upstairs with room to stretch and stand."
Minusy: "Poor wine selection (one red one white) Flight attendants overserved alcohol to passenger in my area to point of slurring and not walking off plane. Food..bread hard and poor."

Minusy: "First flight was delayed too much for me to make a connecting flight to Frankfurt. Had to ask twice to be rebooked. Had to connect through Chicago O'Hare and walk for miles there. Arrived in Germany 3 hours behind schedule."

Minusy: "No volume on entertainment system for our row. But the crew were excellent - very professional, courteous and apologetic."

Plusy: "Entertainment was good and varied"
Minusy: "Seats were horrible. I'm only 5'1" and the seats were too short. Also there was no room under the seat in front of me so that the backpack that always fits completely under the seat in front stuck out and there was no room for my feet. I could not move. Food nice but pretty tasteless."

Minusy: "Opóźnienie lotu"

Plusy: "Comfortable seats. Good snack. Helpful crew. We needed extra assistance and staff were very accommodating."
Minusy: "No negative comments."

Minusy: "Can’t tell you anything- missed connection"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "crew hospitality. timely take off"
Minusy: "Prolonged stop over in Frankfurt"

Plusy: "Everything was on time, the service was very nice as well. No problems at all."

Plusy: "Nice crew, The flight was on time."
Minusy: "Food was sub-standard with very limited drink varieties."

Plusy: "Premium Economy is awesome! Bigger seats with more leg room than I need (I'm just over 6 feet tall), leg rest (oh yeah) and a travel kit with toothbrush, toothpaste, socks and travel sleep mask. The crew was very good-hospitable and accommodating."
Minusy: "Security at Frankfurt is terrible!!! They open every other bag despite scanning with X-Rays!! Took me 50 minutes to get through security and to my next gate."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Minusy: "I am 5'4" and weigh about 110 lbs. I was seated between two very large men who could not fit into the cramped seating and caused me to sit with my legs cramped and no arm rest. One was drinking heavily and the other watching open on his phone both of which made me even more uncomfortable. To make it even worse my TV was broken and there was nothing for me to do but be miserable for an 11 hour flight. Worse trip of my life."

Plusy: "efficient service. timely departures/ arrivals"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "The food was delicious."
Minusy: "I missed my Lufthansa flight due to being parked away from the Frankfurt airport which caused us to be late, which caused me to be late to my already closely booked connecting flight. That was extremely inconvenient. Lufthansa was amazing at getting me a same day rebooking, but the UA plane I was booked on was a little older. I was already a bit sick with a head cold and the heating element was very dry heat.. it made everyone pretty miserable on the flight. I was a bit disappointed to have to be rescheduled off of Lufthansa."

Plusy: "Sweet crew with a lot of patience."
Minusy: "The plane was full of immigrants and they left a HUGE MESS everywhere. Half eaten chocolates, wrappers, cups and you name it strewn all over the floor and aisles. It was disgusting to sit through 10.5 hours of. Somehow though, they knew how to watch Baywatch."

Plusy: "We left an hour late. Pilot made up most of the time in the air."
Minusy: "United app didn't work. No entertainment. Seats so close, you couldn't read because distance too short. Could have heated the breakfast sandwich. Just threw it out cold and late."

Plusy: "3"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "Selection of meals (veg / non veg), nice and polite crew, selection of entertainment options, availability of drinks and snacks on the plane in between meal service. Seats are decent in size and comfortable in the economy class, the aircraft feels like new, clean and fresh."
Minusy: "The movie selection button on the screen is a bit hard to use and slow scrolling thru the titles. Nonetheless, enjoyed watching movies. Good variety of movie genres."

Plusy: "You can't beat the German's at efficiency. Awesome!"
Minusy: "Houston isn't their hub and I have to put up with United."

Plusy: "I slept for about 5 hours. More so than most flights. Flight crew was reasonable."
Minusy: "Being constantly bumped. Food ok. When an airline stops having a policy of inflicting suffering in order to get me to pay more, well, I will give a higher rating."

Minusy: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Plusy: "I liked how generous they were with food and drinks"
Minusy: "Free WiFi could have made the flight a lot better"

Plusy: "Very nice airplane and pleasant crew"

Plusy: "Yes"
Minusy: "Nothing. Flight was amazing"

Plusy: "Crew is excellent, polite and personal!"
Minusy: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Minusy: "Bigger seats the new ones are way to narrow"

Plusy: "The crew tried to be helpful but were equally frustrated with the ground crew."
Minusy: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Plusy: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Plusy: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Plusy: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Minusy: "Food quality was not so good."

Minusy: "We had 4 hour delay causing a stop over at 3am. So yeah"

Plusy: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Minusy: "If I knew how to recline my seat earlier. I did try several times"

Plusy: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Minusy: "The earphones could have worked!"

Minusy: "Long haul flight made pleasant by KLM"

Plusy: "I love the food"

Minusy: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Minusy: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Minusy: "Lost all our bags so couldn’t ski"

Plusy: "Crew was very friendly. Nice that wine was served without charge."
Minusy: "Announcements from the cockpit were hard to hear. Food has been better in past."

Plusy: "Crew was awesome"
Minusy: "."

Plusy: "Very friendly and helpful crew."

Plusy: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Friendly in-flight personell"
Minusy: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Plusy: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Minusy: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Plusy: ".Very much on time with pleasant service."
Minusy: "Can nit find much fault fir a short run!"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "The food and the punctuality"
Minusy: "The technology in interteiment is not touch screen"

Plusy: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Minusy: "Nothing to be honest . All positive."

Minusy: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Minusy: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Plusy: "Cabin crew very pleasant"
Minusy: "Lost our bags, little sympathy from staff"

Minusy: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Plusy: "Loved the service...everything was excellent"
Minusy: "The bus class seat was a bit narrow at the feet"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Airline staff good and professional"
Minusy: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Minusy: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Minusy: "Okay"

Minusy: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Plusy: "Crew was friendly, and the food was better than the usual KLM fare."
Minusy: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."

Plusy: "Quick (relatively) flight."
Minusy: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Plusy: "Jak zawsze w KLM wysoki standard"
Minusy: "Spokój"

Plusy: "Loads of leg room"
Minusy: "Loved everything"

Plusy: "Good and plenty of food available."
Minusy: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Plusy: "The limited amount of people flying"
Minusy: "Updated tv and movie selection"

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Plusy: "The crew was excellent! Great service."
Minusy: "More options in movies of other languages."

Plusy: "Great"
Minusy: "Everything was fine"

Minusy: "The primume economy was out of date - compered to BA we flew from Telling Aviv to London"

Minusy: "Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for."

Minusy: "At boarding a member of the check in ground staff was extremely rude to my travel companion."

Plusy: "I loved the spacious business class cabins"

Plusy: "Yeah Ok...average"
Minusy: "More movie options"

Minusy: "Flight cancelled and we will miss Christmas Eve Dinner"

Minusy: "Entertainment was really poor, the screen was really small , movies and shows are outdated and most of them don’t work. It was really cold during the flight. My flight attendant was not really friendly, not like the rest of the attendants who smile at you and very helpful."

Minusy: "I was not able to make this flight due to many technical difficulties, waiting in lines at the airport for over 4 hours, and having British Airways automatically change my flight booking Gatwick (which is 45 minutes from where this second leg would have been!)."

Minusy: "Seats were so tight and uncomfortable. This was an 8+ hour flight and it was so hard to rest."

Plusy: "We did not crash and we even were on time"
Minusy: "Terrible service. I had to return my tray 2h after lunch since no one had picked it up. Ice cream stick melted on me because the crew had been chatting too long... A/V choice was reduced to very few for movies and I could barely see the screen anyway. Sound was awful and plug unreliable... Besides that, ti was not a bod 9h."

Plusy: "Just flight attendants"
Minusy: "I paid $123 for the flight and than I was profiled by the attended and forced to pay $85 to check in my carry on as a baggage. My carry on fit in the display model, it was 1/2 inch showing because of the handle and I was forced to pay an extra $85! Almost as much as my flight costed. When I was boarding the plane I saw several people with carry on baggage that were wider and longer than mine. I will never fly thru British Airways or book thru Kayak.com again. When I get back to my country I will file every complaint I can thru google and social media. I never felt so disrespected and ripped off!"

Plusy: "Everything was great. 777 has room and its comfy. This flight crew were outstanding!"

Plusy: "Good service"

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Plusy: "Especially the flight attendants took very good care of my infant. I'm very much impressed with their service."

Plusy: "Plenty of leg room"
Minusy: "The plane was way too hot"

Minusy: "Unfortunately, I couldn't travel as I was told to bring the credit card used in the booking of my flight. This was not explained in the booking option. Thus I would need a refund on my flight ticket."

Plusy: "Like the staff were professional and courteous"
Minusy: "Food sucked! Plane looked old and IFE on plane was outdated!"

Plusy: "exit row seating was very nice, good service and decent food."
Minusy: "entertainment screens were small and did not work for the majority of the flight"

Plusy: "That the British Airways trip was over."
Minusy: "Undue delay, but most especially that the airline's services portrays a belief that passengers travelling round-trip to Africa do not deserve the same service as those travelling between Europe and the U.S., especially for the fare being charged for the shorter distance."

Plusy: "Crew did a nice job. Enjoyed Best of British movies. Food was not great but was OK."
Minusy: "Space around seating was substandard. If person in front reclines their seat, then you are trapped for the duration of the flight. Would be good if passengers were requested to put their chair backs forward during meal time."

Plusy: "Friendly, consistently would come to collect trash. Staff was fast in responding to calls."
Minusy: "Didn’t find out I needed a landing card until the end of the trip. And they didn’t have pens to fill out the landing cards"

Plusy: "The middle seat was empty. Handed out drinks regularly."
Minusy: "Really long gap between the main meal and the snack. I was hungry enough my stomach was growling. General boarding was mayhem. On the way to London, we boarded back to front. Fewer available movies than on United."

Plusy: "The food was delicious and the meals spaced reasonably. The movie selection was very extensive. The crew was readily available for most issues that cropped up."
Minusy: "An elderly disabled passenger was allowed to seat in closed off seating and store her canes under her seat causing them to jut out into the aisle. As she required a wheelchair to get on and off the plane they should have reseated her somewhere with more leg room and easier access to the restrooms"

Plusy: "Food and entertainment was good."
Minusy: "Most of the flight attendants were nice. However, on one flight a couple of them were rude. One made a comment "you are making their job hard". I was sitting across the aisle from my mother who is 80 years old and was getting her entertainment set up since she is technically challenged. I told him that I didn't mean to make his job hard. After that, he then smiled regularly to make up for the comment. Also, one of the flights we had to buy coffee, water, or anything other non-alcohol beverage we wanted to drink. Not sure why on one flight we didn't get free beverage service when all of the other BA flights provided it."

Minusy: "Crew unable to control students passengers who are noisy, w/c made our travel uncomfortable"

Plusy: "Food was excellent"

Plusy: "Food was excellent"

Minusy: "We are eligible for Flight Compensation Regulation 261/2004 is a regulation in EU law for flights > 4 hours."

Plusy: "The entertainment was about all that was good"
Minusy: "Boarding was chaotic Seats were uncomfortable and very dirty Cabin crew was short staffed Food was the worst I've ever had on BA and they ran out of chicken before getting half the plane fed. Cabin crew that was there was rude to passengers to the point some just ignored the cabin crew. Only served drinks 3 times on a 9 hour flight I've flown BA multiple times and this was by far the worst flight I've ever had with BA. Very disappointed they have gone downhill so much"

Plusy: "I was at least able to upgrade and get an aisle seat"
Minusy: "The cabin crew was just bad. The flight attendant assigned to our area, World Traveler Plus, would forget orders, not bring enough servings. Did not accommodate at all. I will not fly BA again."

Minusy: "I will continue traveling with this airline .,"

Minusy: "We didn't make this flight"

Minusy: "Older plane, terrible tv compared to other airlines. Food was mediocre"

Minusy: "Plane was extremelly cold.Came back with bronchitis, missed day of work.Attendent claimed they do not have blankets, but at least came later one with one. Seat could have been broken was uncomfortabe sit on,"

Plusy: "Staff excellent, check in straight forward, and very pleasant and quick flight."
Minusy: "Very long bus ride from T5 to the Boeing 777, which seemed a little "tired". Seat in Economy Plus showed evidence of previous spillages, screen was smaller than I recall on previous flights."

Plusy: "Boarding was quick and the crew was good. Left and arrived on time."
Minusy: "If you want decent food in economy, you must pay for it. No outlets or USB outlets to charge devices even though most Boeing 777 for other airlines have them. No games, must be in World Travellers Plus. With four classes on a flight, economy or World Traveller just feels neglected. No wifi. Maybe this is just the service for LHR-IAH."

Plusy: "Good choice of entertainment"
Minusy: "It was difficult to get out of the seat when seat in front was reclined."

Minusy: "Online check in was not available, despite 24 hour checkin being advertised. Expect your seat preferences to be limited unless you pay $35-$85 per flight to pick your seat in advance."

Plusy: "No complaints with anything, very average."
Minusy: "Flight overbooked, but compensated for that."

Minusy: "Seats to cramped"

Plusy: "I liked all of the entertainment options and the food was quite good for an airplane. I also liked that I had a free seat next to me for more room."
Minusy: "There's never enough legroom and I always wish there was a way to remove the headrest since it sometimes really bothers my neck since there are only so many ways it can bend. For taller people, it sometimes makes your head bend forward when you need to rest it back further."

Plusy: "Crew, food and entertainment were excellent."
Minusy: "Flight was 2 hours late due to weather (not airline's fault) and technical problems (airline's fault), causing a missed connection in the London to Houston connection. BA gave excellent support in this difficulty but it was next day for a connection, changing plans for others at home and making it difficult at their end (hotel and pet boarding reservations). There were noisy babies the whole trip--not airline's fault but does make an uncomfortable and long trip even worse. The flight was full, so it's 10 hours in a sardine can--and they wonder why people hate flying now. Hate flying and only do it when necessary (longing for the good old days when flying was comfortable and fun)."

Minusy: "The food make me literally sick. I had the chicken curry and soon and soon after had vomiting and diarrreha. On the way back there was massive amount of turbulence. They completely ran out of diet sofa and the flight crew was rude and abrasive."

Plusy: "Seats were spacious, they greeted travelers with champagne, flight attendants were very friendly and helpful."

Plusy: "Nothing"
Minusy: "I paid to upgrade to the exit row because I am 6 feet 5 inches tall after boarding they informed me that I could not sit in that seat because I needed a seat belt extender they made me move to a regular seat that was so tight that my knees were jammed into the seat in front of me coming back was the same the man next to me was 6 feet tall and he had no room also boarding was mass confusion as they have boarding from the front and rear simultaneously with no instructions so people had to shove past each other all in all I will never fly them again"

"Less noisy children which cannot be helped…"

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "Finally got me home"
Minusy: "Delayed, no updates,"

Minusy: "The gate was occupied when we landed on schedule."

Plusy: "They were nice. They listened"
Minusy: "No screaming children"

Plusy: "Seats were ok"

Plusy: "All employees were awesome."
Minusy: "I have no complaints."

Plusy: "Average crew. The seat became comfortable after complaining that the one I requested was not noted on passenger request or should I say begging for the request."
Minusy: "Listen to the passenger."

Plusy: "Boarding was quick"
Minusy: "Power in the airplane to charge phones. A form of entertainment would have been nice"

Plusy: "The connecting BA flight from Houston to LHR was an old 747 and my broken window blind didn’t go down. The worst part was I paid for a bulkhead seat and once we got on the plane it turned out the configuration was different and the seat was not bulkhead."
Minusy: "Accurate configuration. A more modern plane."

Plusy: "Crew was ok. The basics. No issues."
Minusy: "WiFi and better entertainment"

Minusy: "The crew was not friendly. Rude tone."

Minusy: "Because of 12 hr between original flight and this flight, we drive"

Plusy: "Good"
Minusy: "Good"

Plusy: "Only thing that was good was tail wind."
Minusy: "The plane was so small and tight. And they sat me next to 260lbs x football player in this tiny plane. Not really your fault but a plane that size is just too small esp when your neighbor is double your size."

Plusy: "Everything was good. Bear in mind flight was under 1 hour and I slept the whole time."

Minusy: "My original flight was delayed then we had to spend the night in Dallas."

Plusy: "Crew members. After a long time I got to see some friendly cabin crew members."
Minusy: "Boarding was little delayed. But that's alright."

Minusy: "I could not get the Wi-Fi to work even though I paid for 24 hours of it there was a different Wi-Fi Carrier on this flight than the flight from Munich to Philadelphia, he did not recognize me and even the free shows I could not get to work it had 3 different site said it told me the log in to in none of them work on my cell."

Plusy: "On time"

Plusy: "Once aboard, LATAM is actually quite impressive. The logistical part of the company is horrendous, but the service onboard is exemplar."
Minusy: "LATAM changed my itinerary without my authorization and despite my clear verbal directions to NOT change it. The airline took directions from a corrupt official with the Colombian immigration office and cancelled my return flights. I was forced to purchase an additional ticket, travel on and separate flight from my wife and children. I then had to spend several hours waiting to resolve the case in person. The customer service at LATAM is a joke. If I'd received this treatment in the United States, I would have filed a lawsuit for their infringement on my rights and collaboration with the discriminatory practices of the Colombian immigration office in Bogota."

Plusy: "Flight was smooth"
Minusy: "Nothing"

Minusy: "This was my final connection from a long flight, we did a line to check in and get our boarding passes, when we got to the gate I found out I didn’t have a seat number asigned but husband did, they gave me one there but of course it was not next to my husband, it was the last seat available at the end next to restroom. The smell coming out from the it was so disgusting even before th first person went in, they should do something to improve the cleaness in the restroom between flights. It would probably take them 30 more minutes to do so, and I would not mind waiting for it even if this was my final flight after 15+ hours."

Minusy: "AA lost put my checked baggage onto a different flight during my layover in Philly to my final destination. After losing my baggage, it took them over 24 hours to return it to me, telling me that it would only be "another hour" till they would deliver it to my house. No airline is perfect, but I don't like being lied to about my baggage not being transferred properly to my final flight, nor do appreciate how they kept giving me vague estimates and round-a-bout answers about my checked bag which they lost in the first place. If I can help it, I will never fly with American Airlines again; they have lost my business!"

Minusy: "The turbulence st the end made me puke."

Plusy: "Being able to check flight progress while in the air."
Minusy: "We did not appreciate the game of needing to pay for seat selection after having already paid for tickets. We were not provided with TSA-PRE despite providing our known traveler numbers in advance. Boarding selection protocol seemed opaque, complex, and geared towards inviting us to pay extra for priority boarding. Before boarding the plane, we were not able to find out whether any food would be served and the extent of what might be provided. After getting on board, we were offered the chance to buy food. The complementary food was a cookie and a few ounces of soda or juice. Movies were available, but not headphones for listening to them. Leg space under the seat in front of us was reduced to make room for life vests."

Plusy: "Bad bad"
Minusy: "Bad bad"

Plusy: "Crew"
Minusy: "Delayed, old aircraft, no food, no entertainment"

Minusy: "Delayed 2hrs"

Plusy: "Everything about the flight"
Minusy: "Nothing"

Minusy: "I'm not a large man. I shouldn't need to fold my arms to keep from bumping into and intruding on my neighbors."

Plusy: "Timely and comfortable flight!"

Minusy: "No tv. Small aircraft."

Minusy: "Ponad 2 godz. W samolocie czekając na plycie lotniska, aż mechanik skończy naprawiać samolot, nie bylo przyjemne."

Plusy: "Cookie"
Minusy: "Flight delayed"

Minusy: "Boarding was delayed 30 minutes, with no explanation. Upon arrival, another airplane was in our gate, resulting in an additional 30 minute wait, buckled in my seat on the tarmac."

Plusy: "It was a small plane so I didn't expect much. The attendants were a little disconnected for it being a three hour flight."

Minusy: "When the flight was on time, we learned it was overbooked. Agents stated that if people would not willingly accept their offer to fly at a later time random people would be denied boarding. This was a stressful element as there was no other flight that could make me arrive on time. Plus, threatening to deny boarding to paying customers for airline related overbooking does not seem like a fair or good business practice. Then there were mechanical issue with the plane. After waiting over an hour for repairs they realized they needed a new air craft. This further delayed the flight. Not only was the flight extremely delayed at this pint but throughout the waiting time we were given very little information and were constantly told they couldn't give us an approximate time of departure. This was extremely rude and makes the experience of dealing with a delay even worse. I would suggest giving us more information about what is happening. Saying we don't know when the flight will leave is just unacceptable. To make matters even worse after we were finally boarded we had to wait an additional 40 minutes sitting inside the plane while they boarded refreshments! I know there are delays in flights but this same thing happened to my flight on my way to Paris and it caused me to miss my international connection and had to be re-routed."

Minusy: "Average airline compared to Singapore & MZ airlines"

Plusy: "Poor service They had a severely overweight person sitting next to me. She was struggling putting on her seat belt for a few minutes. I was very uncomfortable in my seat. The flight attendant was walking around withh seat belt extenders ; why are you accommodating severely overweight customers at the expense of others?"

Plusy: "Staff was friendly"
Minusy: "Cabin was cold and no blankets available."

Plusy: "Everythinf was great, First time flying with them and I would do it again."

Plusy: "Nothing exceptional"
Minusy: "Change fees are ludicrous. Also flight was late."

Plusy: "No much"
Minusy: "What poor services all round. The check in staff where on the phone or talk to themselves. No one even spoke to me at checkin. Then the boarding staff were so rude, they act like they own the plane and they are god. They would not answer anyone questions and just pointed at the screen. The airplane staff hello at least. But the food very so bad, even easyjet has better food. Also their understanding for the english was so poor but the air stewardess told me " we speak American" !!!!"

Plusy: "Everything, it was my first time flying and I actually really enjoyed it! I'd be looking Forward to flying with this airline again!"

Plusy: "Everything"

Plusy: "The seats in this flight were quite roomy."
Minusy: "Delayed and canceled flights with no apologies or explanations, rude crews who scoffed at complaints or requests of other passengers, lost baggage that took hours to recover, again without apology....I would rather pay a bit more than fly with American again, at least until these memories fade a bit."

Plusy: "Nothing"
Minusy: "Everything"

Minusy: "When I booked my flight, I used Kayac like I always have in the past. To begin with, I selected several flights that were listed, only to have it tell me that this flight is no longer offered, which I assume is engineered to get me to select a more expensive flight. Once I finally found a flight that was still available, I selected it and began the process of providing information and selecting seat assignments. On 2 of the 4 legs of the round trip, there were no more seats available except for upgrade seats, which resulted in an extra $100.00+ in charges. Then when I finished the transaction, I noticed an extra $200.00 charge added. End result was that I ended up paying over double what I would normally pay for this same round trip that I have made many many times. I feel, no I know, that some customer relations person will look at this comment and reply with a pre-generated response apologizing and hoping I have a better experience in the future and thank me for using Kayac. Big companies like yours look at one customer as no big deal. I'm a Physician and have the ability to reach out to multitudes. I'm going to make it my mission in life to reach out to as many people as I can through word of mouth, signs in my office, Internet and social media to let them know about the deplorable practices of your company."

Plusy: "Odprawa na lotnisku w Chicago była OK"
Minusy: "linie lotnicze American Airlines bardzo zła obsługa stary samolot niewygodne siedzenia bardzo słabe lądowanie obsługa w samolocie była nieuprzejmy długo trzeba było czekać"