Znajdź tanie loty na trasie Georgia - Warszawa

Plusy: "Entertainment, punctuality, helpful crew"
Minusy: "Food"

Plusy: "Comfortable abd lovely"
Minusy: "Internet was not available in the next flight"

Plusy: "Everything was amazing, I would say best airlines from Male to Dubai. Crew is super amazing as well."

Plusy: "Very friendly crew, and great entertainment options."
Minusy: "Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service."

Plusy: "The overall trip was amazing"
Minusy: "N/A"

Minusy: "I could not check in to book my preferred seating because my flight connections was a mixed carrier flight. Website did not tell me what was the issue so I kept trying. Also would have preferred it if I could have checked in online for my emirates routes but that option was not available."

Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."

Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."

Plusy: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Minusy: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."

Plusy: "Friendly staff at boarding and on flight. Very attentive."
Minusy: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."

Plusy: "I had really high expectations for this trip but they were unmet. The service was indifferent. The chair wasnuncomfortable. The aisle was super narrow. I was bumped the entire flight. I didn’t like the food. And it was obvious by the end of the trip the staff was just done. Leaving the plane I passed several attendants and they did not say anything. They didn’t thank me for my business. They did t say goodbye or encourage me to come again — they were oblivious and no caring."

Plusy: "It’s no choices small portion"
Minusy: "No taste a"

Minusy: "Staff don’t smile! I ask for hot towel the crew didn’t give me any!"

Plusy: "Emirates is everything we can wish"

Plusy: "All usual good emirates services were back"
Minusy: "Didn't find anything worth mentioning"

Minusy: "flight was delayed for 4 plus hours after they started the boarding process! food was ok."

Plusy: "Everything!"

Plusy: "The planes are comfortable, the entertainment has plenty of options and plugs for your chargers if you want to use your own. The staff are friendly and very attentive. Emirates understands service. We had one cabin crew (on our flight to New York) named Amor who was was “on it” - attentive, helpful...everything you want on a long-haul flight!"
Minusy: "This isn’t Emirates’s fault, but it took over 45 minutes (after we had come through passport control) for the bags from our flight to come out and we almost missed our train into Milan. But that is the fault of Malpensa airport."

Plusy: "The food was great. I like, that you can choose between different meal options."

Plusy: "It's time to check the competition."
Minusy: "Emirates is (just) OK in a business class (never trier economy in Emirates), but I have a very strong feeling they should be much better. Cabine interior should be much better (it's old, seats are not full beds and are somehow narrow). Food offering should be improved (continental breakfast - what king of cost-cutting is that???). What is really good is in-flight entertaintement system. But you don't pay for a business class to watch movies, right?"

Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"

Plusy: "Good serevice"
Minusy: "food provided is not good. All western style most passengers are from Asia"

Minusy: "Did not happen. Flight was purchased fraudulently and fortunately was caught by Emirates and Amex. Please REMOVE all my contact information from your website"

Plusy: "The flight was excellent and the service was awesome I can say that I liked the flight and it was comfortable Thanks flydubai"

Minusy: "Caused my bags to miss my connection to Mumbai. Very inconvenient."

Plusy: "Crew is very friendly, food is good, seating is proper, entertainment and ease of access are well provided."

Plusy: "Positives were the movie options and they give you a kit with an eye mask etc"
Minusy: "Flight was delayed 50 minutes. Crew was all grumpy making the delay and flight less bareable. They were attentive, not sure I saw anyone smile. It wasn't pleasant"

Plusy: "I liked most of the food service. Not breakfast."
Minusy: "Cramped seating on 1st flight. High business class fares."

Plusy: "Fast"
Minusy: "No tea only coffee. No extra drinks. Crew unenthusiastic. Fewer decent English movies. Will be looking elsewhere after 14 years of being emirates-loyal."

Plusy: "Nice airplane"
Minusy: "Snub crews"

Plusy: "Love the idea of informing every leg of my flight. Thanks"

Minusy: "restroom water not available, not so well maintained air hostess didnt come on after pressing help button seat overall bad experience and surprising from emirates"

Plusy: "Customer service, amenities like socks, sleeping mask, free headphones and free drinks were all excellent part of the trip."
Minusy: "I'm a reasonable we'll traveled man who always flies economy class (unless I get a free upgrade or a great price to upgrade at check in). This is the most uncomfortable, cramped, and smallest seat I have ever flown in...first time flying Emirates...I certainly would never fly again and actual am haunted by the idea of the return flight in 10 days. Not worth it! I'd rather deal with possibly getting dragged off a United flight!"

Plusy: "food and timing services staff behavior and treats excellent"
Minusy: "pls replace drinking water bottles (small) in the place of cups"

Plusy: "The service is excellent!"

Minusy: "Crammed, staff poor"

Plusy: "Everything was on point."

Plusy: "Emirates still remains one of the leaders in hte business"
Minusy: "The crew was unwilling to do their job. I sat in the window seat and the crew member assigned to us wasn't even willing to pass me drinks or food leaving the task to the people sitting next to me or to me overly stretching to get to the tray. She never smiled, talked nor look at us. Not really a kind service I would say. Never had such a odd experience, usually people doing that job have much more attention to these type of details"

Minusy: "Very cold. Limited new/quality music to choose from..."

Minusy: "I like the seat is wider, more leg room. It's quite silent compare to 777. I also feels it's spacious compared to 777."

Plusy: "Not many passengers got to spread out"

Plusy: "Girls were very helpful and there was one Italian jental man was very kind and co-operative. However sits were very uncomfortable. Food was ok. There were very little healthy choices. overall it was good."

Plusy: "Very good services by Emirates, flight was on time, leg room between seats was sufficient, meals were good and staff behavior was good"

Plusy: "The in-flight entertainment was good, with many, many options to choose from. The headphones provided were certainly more comfortable than anything I have experienced on other airlines."
Minusy: "The boarding process is chaotic. Especially so in Dubai. Moreover, they do not allow a laptop bag in addition to the normal carry-on baggage. Every other airline I have flown allows this. What is even more frustrating is that a women's purse is allowed, so I saw women carrying giant bags with their laptops, etc. in those bags, whereas I had to stuff mine into my carry-on briefcase. This is not normal (as in, other airlines allow it), is not mentioned in the ticket, not mentioned while given the boarding pass, BUT is strictly enforced at the very last minute right before entering the plane."

Minusy: "70 minutes waiting on tarmac for no obvious reason before 15 + hours flight is not nice, perfect weather, plane 4 hours before take off ready , but ATC allowed 14 small planes to over take us....Dubai airport big disappointment, not enough clean restrooms, overpriced ,not enough food courts ,only retail and duty free, boarding took double time than usual....for me no more Dubai,"

Plusy: "Everything"

Plusy: "Free meal. Free drinks. Not packed so it was comfortable. Great accomodating staff, they were definately amazing even in economy. Power at every seat to charge devices a great list of movies shows etc... food was great tasting and good portion. I enjoyed this flight more than american, delta or any of the big name companies. They should strive to be this good."

Plusy: "Tak jak wyżej;)"
Minusy: "Nic"

Plusy: "Tak jak wyżej.."
Minusy: "Nil"

Plusy: "Food was pretty good"
Minusy: "Crew rude and disrespectful. Switched my mother’s seat without even telling us..to a middle seat"

Plusy: "The airplane was clean and nice The flight attendants were kind The kit (toothbrush lip balm, etc) provided was nice"

Plusy: "The overall was a pleasant flight"
Minusy: "It’s really difficult to figure out how to use the entertainment, specially how you can listen or watch a movie , for my parents that are not English speakers they just couldn’t use it so really boring!!!"

Minusy: "More space and room seating"

Plusy: "We were traveling with 3 kids and were 2 adults - one of our tickets needed an upgrade as the itinerary were booked separately - my mother happened to travel with us last minute to help me with the kids during travel. Other than the hefty price tag - the crew were helpful and overall the flight was nice."
Minusy: "Hefty upgrade price tag but a good flight otherwise"

Plusy: "Nothing"
Minusy: "Food"

Plusy: "Crew."
Minusy: "Seats are uncomfortable, not enough leg room."

Plusy: "Everything! Food was amazing!"

Plusy: "The crew is phenomenal"
Minusy: "They had a deported person sitting next to me. The person was in jail and he showed me the court order That made me very uncomfortable."

Plusy: "Good food, great crew. Free beer."
Minusy: "Too cramped. More so than other airlines, or is it just me getting older?"

Plusy: "Perfect service. Perfect food. Best lounge. Flawless"

Minusy: "Several of us got sick and vomited after the dinner served."

Minusy: "The food was a bit tastless"

Plusy: "Meals were delicious and Cheese sandwich and muffins were served at request after the meals were served."
Minusy: "Comfort of the seats."

Plusy: "Everything is included! No extra fees!"

Plusy: "Safe arrival."
Minusy: "Being denied of wine drinks after 2nd tm."

Plusy: "Hospitable"

Plusy: "I like the food and the service plus the entertainment on the Telvision"
Minusy: "Excellent 10.0 Feb 6 2016 The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted."

Minusy: "I like everything"

Plusy: "Food was pretty good. There was a large selection of entertainment options which was nice. Crew seemed pretty friendly. USB and plug point are extremely nice."
Minusy: "There isn't a lot of room in front of seats to place personal items. The cleaners did not so a good job, as trash was found in pockets."

Plusy: "The flight attendants were helpful and did extra to make the experience more enjoyable. They served with warm and sincere smile. Service and food were good."
Minusy: "Comfort seats are missed greatly. Boarding area and process should be revised/reviewed for improvement."

Plusy: "Crews were cooperative."

Plusy: "almost nothing"

Plusy: "Excellent Service & On time Schedule"
Minusy: "Istanbul Airport Rest Rooms were not clean"

Minusy: "There were NO entertainment screens. UNBELIEVABLE!!!! Nothing to do for 3 hours."

Plusy: "Comfort"

Plusy: "Young crew, great service, ok meals, very accomodating but it was a little warm in the cabin, the captain was great (super polite and personable)"

Plusy: "I liked the efficient way in which we were able to board. I thought all of the flight attendants were friendly and were eager to please any requests from the passengers. The plane was clean and comfortable . I thought the handling of food and drinks was very good. The food was good and there were ample servings for inflight food. I liked the wide selection of movies to watch and I liked the way that we could see our flight from a camera under the plane. That was a first for me and I thought it was interesting to view the monitor from time to time."

Plusy: "the Boarding at ATL airport was catastrophe!!!!!!"

Plusy: "Entertainment was good and interesting. Food was interesting and I did not go hungry"
Minusy: "Seats too close for taller people to sleep with any comfort.....almost miserable"

Plusy: "Smooth ride, with no delays"
Minusy: "Woman sitting next to me with her baby made the whole ride uncomfortable"

Plusy: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Minusy: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."

Minusy: "I made it to the flight gate 15 minutes before the plane took off. The crew could not re-open the doors to let me in. I was late; this is understandable. However, after that, this was the worst customer service experience I have ever had. WHY WERE THE REST OF MY FLIGHTS CANCELLED? I paid for those, and I should have been allowed to be on those flights. WORST FLIGHT EXPERIENCE OF MY LIFE."

Plusy: "Service was great. Staff was polite, and I didn't see anyone get beaten or get dragged off the plane."

Plusy: "food service and flight attendants were really nice"

Plusy: "Turkish airline was a nightmare with customer service!"

Plusy: "I enjoyed my flight over from Atlanta to Istanbul. Everything was timely and clean."
Minusy: "I wished that I would have talked to my flight attendant about the man that sat next to me. His body odor was so hard to deal with for a 10 hour flight and his constant getting up to go use the bathroom."

Plusy: "Excellent entertainment + decent food"

Minusy: "Food choices should have been better..."

Plusy: "As good as long flights can be."
Minusy: "Nothing."

Plusy: "Friendly staff good service."
Minusy: "The grill chicken served for dinner was cold."

Plusy: "Excellent price, food, staff, and accommodations! Highly recommend Turkish Airlines!!!"

Plusy: "There were plenty of entertainment options."
Minusy: "The flight was cramped with no room to get comfortable. The crew was concerened with it being an overnight flight and rushed through service so that the lights could be turned off on the cabin. They ran out of a food option and forced a selection on everyone in the back of the plane. The person sitting next to me even had a dietary restriction and her meal had been given to another passenger. The boarding process was a mess without clear directions from the staff, it was a giant mob trying to force its way onto a plane."

Plusy: "Everything"

Minusy: "I cannot begin to describe the plethora of issues I had with TK following the military coup. Aside from not answering emails or phones for days, even after getting in touch with someone the instructions I received were apparently only to waste my time because in the following correspondence it became clear they never intended on issuing a refund. I am a Military service member and was not authorized to take the flight I had booked, so after explaining the circumstances and submitting the requested memo...no refund! I will advise all my people to steer clear from Turkish Airlines."

Plusy: "Friendly crew excellent food"

Plusy: "I liked the friendliness of the ticket person and all the flight attendants on both flights. The cabin was clean, the climate was not too hot or cold. The pilots were very good at their jobs. The food was good."
Minusy: "I didn't like having to disembark the plane in Istanbul while it was on the Tarmac nor get back on the plane while it was on the Tarmac."

Plusy: "New plane with great entertainment system."
Minusy: "Connection in Istanbul slow. Airport busy and poor ac. Missing luggage experience bad at tlv airport. Took more than 2hrs to leave customs area after filing claim."

Plusy: "The seats were a normal size for an international flight. Everyone got a blanket, pillow, earphones and eye mask in their seat, all of which were necessary for the 11-hour flight. There were a lot of great movies to choose from, as well!"
Minusy: "The bathroom garbage cans got full very early on in the flight, making it uncomfortable to use them. The stewardesses were friendly, but it was difficult to understand their English and the pilot's English (and I teach ESL). They, in turn, had a difficult time understanding me when I spoke to them in very slow, clear English."

Plusy: "I know it has been some time for me to fly but I once did often I think your entertainment way and options were the best I have ever had the privalage to be on, It was great to fly with you."

"No comments"

"All perfect"

"The whole experience was great. Boarding is so orderly. The staff is super helpful. The wifi works great the whole flight so I was able to text for the entire flight. The best part was that it was orderly even when we were exiting the flight."

"Felt safe. No bathroom lines since many toilets are located throughout the plane. Passengers did great at following the rules."

Plusy: "Wouldn’t know about the crew. Short flight and didn’t see them enough to comment"
Minusy: "Crew"

Minusy: "My sister’s checked in luggage was in poor shape when we got it in Albany. We noticed an outside compartment was unzipped. So we checked to see if anything was missing and a souvenir from Mexico was gone. Then we realized a zipper was missing from the luggage and then decided to check all the other compartments and realized her bag of jewelry was gone. The woman at baggage services in Albany told us Delta is not responsible for lost belongings. Also tried to tell us theft is not an issue because there are cameras everywhere. Well you are telling someone that is missing a bag of jewelry that theft is not a problem. Also, there may be cameras everywhere but I doubt anyone is going to review those cameras to see what happened. I will never fly Delta again."

Minusy: "I had a flight with a connection starting at 6 PM on a Monday. At 5 AM the day of the flight I received notification that the first flight would be delayed, making connection impossible, I was prompted to select another flight to arrive to my destination. I chose a flight with a connection staring at 7 PM. Upon getting on the first flight we began to prepare for takeoff. After about 30 minutes the pilot notified us that we would be delayed 40 minutes because we had nowhere to land at my connection airport. I realized at that point that I would possibly miss my connection, which was scheduled at 10:20 PM. However, I did arrive at the connection airport around 9:40 PM which would have given just enough time to arrive at the connection gate. Unfortunately, upon arrival to the connection airport the pilot informed us that we would have no gate to de-board the plane. The pilot stated that all connections "were aware of our delay" and gave us the gates for each connection. I got off the plane at 10:15 PM and ran to my connection gate arriving exactly at 10:20. The gate attendants informed me that my flight had left, my bags were on the way to my destination city and that I would need to spend the night in the connection city. The attendants, appeared disinterested and impolite but upon prompting provided us with a hotel voucher for the night. The next day we arrived at the airport 2 hours before boarding and waited at the gate. When it was near the time for departure we were informed that the plane had been downgraded and requests were made for some to give up their seats for a later flight or check carryon bags to make room for other passengers. While some lined up to give up their seats and bags, those who chose to remain on the original flight were forced to wait before boarding the plane. We were then told that we would have to wait until the pilot and crew arrived before boarding. Scheduled departure time was 5:46 PM but the time got pushed back until we boarded around 6:30, departure was rescheduled to 6:50 PM. We boarded the plane and waited for departure but a few minutes later the pilot informed us that "he just got here" and that there were mechanical problems that would cause further delay. After an hour we were informed that the plane was not able to fly and instructed to go to another gate for another plane. Departure time got rescheduled to 8:30 PM. The plane departed after 9 PM and arrived at 10:30 PM for a 5:46 PM scheduled departure."

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "Cabin crew super helpful & friendly. The food was great - all snacks & meals were well prepared and had great flavor, I’m not saying it’s a 5 star restaurant, but I was wasn’t expecting the quality we received. Great job! Impressed by Delta service."
Minusy: "Traveling is always a challenge - abundance of patience required! We traveled from Dallas, Atlanta, Amsterdam, to Rome & back. Every country had a little different process for boarding and getting around - most had friendly staff, on point, helping clueless, stressed, & frustrated travelers. I was really disappointed in Atlanta, not a very welcoming or helpful spirit for visitors to US - not all (80% were awesome), mainly those trying to greet and direct through customs. Most hate the arrogant America anyway, don’t make it worse - put your best people on the front lines to help with international relations & show why the US is the best. Put those that don’t want to be here loading bags out back! Sorry for the lecture, but this is any business!"

Plusy: "Food was decent and crew were nice enough"
Minusy: "Seat space was small and cramped. Entertainment was poor unfortunately"

Plusy: "The staff are friendly and passengers quickly get on and off the plane."
Minusy: "I travel this route (ATL - MGM) often and it seems like half the time I use Delta there is an issue with the plane including times when the flight has been cancelled. This time the plane left the gate and some fifteen minutes after sitting on the tarmac was taken back to the gate. The issue was said to be an element that keeps a sensor from freezing in extreme cold weather. The less than one hour flight took two hours to complete. This should have been dealt with as a maintenance issue but Delta doesn't seem to think so. The planes on this route make Delta a LOT of money as it is one of the most profitable routes in the US. You would think Delta could invest in keeping better maintained planes on the route."

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Minusy: "we began the boarding process late, which can be understandable, although the plane was there pretty early. Once the boarding began, someone, I presume the gate agent, essentially gave a countdown to hhow many minutes were left until the flight could have an "on time departure". I travel nearly every week so I value being on time. However, a minute by minute call to hurry up on a flight that was sold out was over the top. There was mumbling among the passengers, to the point of someone joking "Free cookies and water if we make it on time?" Just a bad gate experience, but bad enough that peopoe were commenting, and I waited for someone from the cockpit to del\part so I could mention it to them."

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "What I liked was getting to my house."
Minusy: "The air-conditioning was extremely cold; on the positive side, I was given a blanket. The plane did not have any kind of tv screen in which to watch films or programs. Space was unbelievably tight between seats and rows; I cannot imagine a horizontally or vertically big person having any level of comfort. In general, the service was quite poor, making me wonder how does Delta treat the flight attendants, for they seemed tired and careless. The above did not happen in any of my other flights: Atlanta-Guadalajara, Guadalajara-CDMX, CDMX-Atlanta."

Plusy: "Nothing"
Minusy: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."

Plusy: "The crew was gracious and accommodating."
Minusy: "The plane showed wear and tear. We paid for delta+ premium economy and an exit row. The seating map online was misleading and we ended up next to the bathroom. The exit row food tray was broken and was hard to even sit a good tray on. The emergency exit door isn’t well insulated and we were absolutely freezing cold the entire flight. The seats were hard and uncomfortable. The food was not good for international travel. Overall I was very disappointed in this flight. I travel the world and on long hauls the planes need to be cleaned well and seats in working order."

Plusy: "I like that I was able to request a window seat and was obliged to get another one."
Minusy: "My flight was cancelled and I had anxiety about being at my destinations on time because I had to travel another hour away without knowing if my ride would be able to wait for me. However, I was booked on another plane that wasn't damaged which got me there on time,but once I arrived my luggage was no where to be found. I was promised my luggage on the same day,but I didn't get it until 11:30pm that night from a 2:40pm flight. I had to go out and spend money on toiletries,night wear and my medicine because of not having my luggage. Just totally disgusted by the overall experience and wouldn't wish it on anyone."

Plusy: "Efficient boarding"

Plusy: "Left on time all went well in Atlanta"
Minusy: "Impossible to figure out what to do in Toronto at Canadian Customs. You move from secure to unsecure then back to secure. It’s a mess and nobody tells you what to do or where to go. Picture process took 4 times. Nobody tells you that you have to transfer your own bags from Delta to West Jet. I even asked in a Toronto and they said no and nobody in Atlanta told me to collect my bags. So bags never made it until the next AM. The West Jet rep was very good and located the bags and they were delivered as promised. You should provide 3 page detailed instructions on how to handle Toronto. I am a seasoned traveler by the way. I’ve never seen anything worse. I could go on and on."

Plusy: "Nice equipment for the ride and pleasant staff"

Plusy: "I flew on a basic economy fare (I understand the restrictions) and was seated in Economy Comfort +, so that was appreciated."
Minusy: "I could see on the Fly Delta app that I had been placed in seat 10B, but neither the app nor my boarding pass gave me a group to board with, so I assumed that I needed to board with group 3, which necessitated gate-checking my rollerboard bag. Only when I approached the gate to board did I notice on the info screen that I had been "upgraded" to Comfort + and granted boarding with the Sky Priority group. I wish this had been clearer so I could have avoided waiting to board and gate-checking my bag. Minor inconvenience but room for improvement on Delta's part."

Plusy: "The crew went out of their way to make sure they got the plane ready as quickly as possible and get us to Jacksonville as quickly as possible."
Minusy: "Delta lost the plane for over an hour. After already spending 10 hours in ATL because of an earlier delay due to human error I was extremely disappointed in Delta that my flight out of Atlanta was delayed by an hour because they LOST the plane and couldn’t find it or the truck to bring it to the gate. This kind of error on Xmas eve is embarrassing. Delta didn’t do anything for the passengers affected by this. I was dumbstruck by the apathy of the Delta employees at the gate (the exception was the flight crew, who tried to get the aircraft there earlier). Because Delta did nothing but make error after error I arrived at home 11 hours later than my original flight was booked for on Christmas Eve, missing Christmas Eve Services and family traditions. When I need to get somewhere on time I’ll never rely on Delta after this experience."

Plusy: "Quick and easy boarding. Quick flight"
Minusy: "Audio entertainment quite limited"

Minusy: "I has nothing to do with the flight it self! The original fight was cancelled from Minneapolis to Atlanta (with no notice) I found this out by calling!! I was told a confirmation of a new flight was going to be email once the request from the support had been approved (the email confirmation was never received). I was also instructed multiple times to not show at the airport unless I had receive the confirmation. I was up most of the night waiting for this confirmation that never came!! I received an email this morning letting me know the fight from ALT to Mexico had been delay!! When I opened it to view the itinerary it showed she had been booked for the am fight at 6:30 am! after spending another hour and 35 minutes on the phone your support team could not find a fight until Dec.21!! Not to mention the accepted they had problems with their email system and phones, but asked why didn't I called,mmm I was on the phone for the 3rd time!!!! I am very, very disappointed!! Not a discount was offer or a fight the next day even when I was checking an flights were available!!! Here is the other part,,Rosa came all the way from Mexico to care for her ill sister for the last 2 1/2 months, all she asked was to be able to be back home for the holidays!! Your team insisted on scheduling a flight for next week or a full refund!! This was not a money matter!! It's about getting some one home for the Holidays who has helped a ill person during the most vulnerable time in her life!!"

Plusy: "They have great and friend staff."
Minusy: "Delta treats any passenger that isn't a member of their skymiles or anyone that doesn't purchase a seat in advance like peasants. You don't get assigned a seat until YouTube up at the airport... That's fine, not really a big deal. But because you didn't select a seat, they don't let you print or view your boarding pass on your phone, forcing you to go to the checking desk. For someone that has TSA pre check and travels alot, all that extra time adds up and can sometimes cause you to miss your flight. Because there is on "fast line" when you check-in like there is at the security check point. I only have this problem with Delta, never American airlines..."

Plusy: "Staff were friendly and worked hard."
Minusy: "Seats were very basic and not as good as the low cost carrier I normally fly out of the UK. Very old and noisy aircraft. Seemed little control over how much hand luggage passengers were bringing onto the aircraft."

Plusy: "During my experience on 19 November I encountered only wonderful crew members, from the gate attendants to the on-flight crew. Everyone was extremely helpful and kind."
Minusy: "Earlier in the day when I was checking in, there was a prompt to be added to the list of volunteers to take a different flight should one of my later flights (it did not specify, I flew from DAY to ATL, and then ATL to ORF) was overbooked. My schedule was accommodating enough that I selected yes. In ATL I was called up as a potential volunteer as they needed 3 volunteers to take a later flight that day. I was told that I was not initially assigned a seat since I had earlier agreed to be a potential volunteer. I was okay with all of this. We were told that the decision would be made at the end of boarding, and we would know if our seats were needed. At the end of boarding they called for the 3 volunteers to board. I was the last one to board and was given my seat assignment. Once I got on the plane I saw that someone had already been assigned my seat and let a flight attendant know what had happened. I stood on the plane for about 10 minutes while the flight attendants and other crew members tried to figure out what had happened. My name was not listed under any cabin (main, comfort, etc) even though I had a ticket and a seat assignment. Eventually they had to open the doors again for me to get off the plan as there were no available seats. Once I got back to the gate podium I was booked on a later flight, as would have been the case had the normal course of action for volunteering to give up my seat taken place. Everyone was extremely helpful in trying to figure out what had happened, but it was still frustrating that it had to happen in that way. Luckily I don't believe the delay caused any major delay for the flight. In the end, things worked out fine, it just seems as though this is an issue that didn't need to happen."

Plusy: "Free WiFi"

Plusy: "More seat room than expected for economy tickets. Good service, on time, polite staff"
Minusy: "Duty free purchases not waiting for us at boarding like usual. Audio selection on entertainment was v poor"

Plusy: "The Delta people were solicitous, efficient and brilliant the whole way through. We had not a bit of trouble. Our first class seats were comfortable, but with the supplied blanket, pillow and poor air conditioning it was a hot flight. The cabin personnel were wonderful as per usual, and my tasty gin and tonic soothed any discontent. I wish I could fly this way all the time!"
Minusy: "The private contractor handling wheelchair assistance was terrible. A Delta employee theorized that they do not pay enough to attract and retain personnel. Our pre-arranged chair was not there, multiple calls by our Delta assistant finally got us a ride to the chair holding area, but after about 45 minutes we gave up and shuffled off to the security area on foot. Thank goodness my hubby is mobile enough for that to have been an option. When we abandoned our wait we were still 4th in line for an attendant to push the chair. If Delta has any responsibility in this it would be in the retention and compensation for the private contractor."

Plusy: "Where the flight attendants on my AeroMexico portion were authentically compassionate, the flight attendants for delta were superficial. The flight attendant,while serving us drinks, started saying what great passengers we were but her flight from Dallas the day before was definitely a feeling the effects of the full moon. This was our first interaction with a flight attendant. She had no basis for saying we were great and as we didn't have a relationship other than ordering drinks she had no basis for complaining about her Dallas to us. She would leave it to us that she was being put upon by the customers that she was getting paid to serve. Where the Aeromexico flight attendant genuinely enjoyed serving her customers."
Minusy: "They forced everyone in the third zone to check our hand carry and there was no entertainment."

Plusy: "Staff was really nice and helpfull"

Plusy: "Nothing."
Minusy: "Plane was supposed to depart at 9:09pm. An announcement was made that in Atlanta which is Delta hub, there were no flight attendants for the flight so we had to wait for another crew to fly in. That's just unporfessiknal. To make matters worse, the gate agents didn't make announcements even if just to say we know this isn't good and we will update you asap even if just to tell you we are still waiting on word. Total silence and seeing the gate agents laugh and talk amongst each other was pretty bad."

Plusy: "They arrived on schedule."
Minusy: "Seated in the rear middle seat. I had no options to select a seat when I checked in or made my reservation that wasn't an extra charge. I'mover 6' tall and middle seats are painful, especially cross country. Airlines need to be a little more attentive to their customers' needs. If a passenger is taller than average, and the flight is more than 60 minutes, provide comfortable seating at no extra charge. If a customer has a short layover, which their system knows about since it is the sourve of the flight plans, put the customer toward the front of the aircraft since these flights are habitually late and customers end up having to sprint through airports to try to make connections."

Plusy: "Plane was clean. Hotel due to missing connection was nice."
Minusy: "Flight delays cause cascade of irritable passengers. Flight out of Phoenix delayed due to late departure from previous location. We were told mechanical reasons was the cause of the delay. This caused many passengers to miss their connecting flight in Atlanta. When we arrived after midnight, one gate person was attempting to help 50 people with morning connecting flights and room accommodations. The airline knew 3 hours prior that they would have tired, hungry, frustrated passengers. To then have to wait more than an hour in a line to get a bed and or a meal was too much for most people. There were other smaller examples of how Delta's staff or procedures were not customer centric. I will avoid Delta for travel in the future, and I am getting out of their stock."

Minusy: "My flight from ATL to BWI was horrible. It was not a Delta plane. Possibly borrowed from SpiritAirlines, which is an airline I will never fly again even if offered a free flight. That's how strongly I feel about their planes and service. I was seated in a 2across row where the seats were small and my knees were jammed into the seat in front of me the entire flight. I'll grant you I am a big girl at 6' 250 however the first leg of my flight from FLL to ATL which WAS on a Delta plane, was fine. I did not feel smashed into the seat. For the money, I feel like I am due more than being locked into the seat unable to move more than 1/2 inch for an entire flight. Thankfully the flight was under 2 hours."

Plusy: "The crew was friendly and accommodating, and service was good"
Minusy: "I purchased a basic economy ticket and upon checking in, my Delta app said my seat was unassigned and I had to get my boarding pass at the airport. I checked back later and the app had me as number 7 on the standby list. I called Delta (wait time 3+ hours... my flight was in 3), and then the Delta app support where I was able to get through to someone. She told me that the ticket I purchased over a month in advance did not guarantee me a seat on the plane (???). She said that if I was bumped from the flight they would reschedule me for the next morning. She was pretty rude and made it seem like I had a 50/50 shot of getting on this plane. I rushed to the airport in hopes that I would be the first from Standby there, and the gate agent told me that I was fine and would board right after first class and be assigned a seat then. Great. Once I got my seat assignment, I board to find out there is someone else sitting in my seat...... They eventually called the desk and had her moved, but it was the weirdest boarding experience I've had.. and I've flown Spirit. These planes that Delta fly's are SO OLD. Both times I have flown Delta the "turbulence" has been so bad and cold air was blowing right on my the whole flight with no option to turn it off (it wasn't from one of the vents, but from the side). Someone close to me works for Delta and I know for a fact that some of their engines blow mid-flight.. and they tell the passengers that it's turbulence.. so that doesn't make me feel very safe. I won't fly Delta again if there is another comparable option."

Minusy: "Everything that could have gone wrong with my flights, went wrong. On my way from LA to Raleigh (through Atlanta), I was affected by the weather conditions at Atlanta. I understand that the weather is beyond Delta's scope of control, but customer service is not. I had to wait in line at LAX for 8 hours to even get information on what had happened, and what solutions were available. The customer service call center was collapsed, and at the airport counters at one point there was ONLY ONE DELTA REPRESENTATIVE serving a line of more than 100 upset customers. This IS Delta's fault, and it is unacceptable. This definitely was under Delta's control, but in order to save a few dollars in overtime for emergency staff Delta was willing to let its customers make terribly long lines, miss their flights, their connections and consequently their commitments. It is disappointing to observe how Delta believes that a few dollars saved on extra staff and emergency measures can offset the irreparable long term damage to its business due to upset customers. My way back from Raleigh to Los Angeles was also a disaster. Without any type of explanation and nothing more than an email announcing the change, the nonstop flight I bought was replaced by a 1-stop flight with connection in Atlanta. This was NOT THE PRODUCT I PURCHASED. There is a reason I paid a premium for a nonstop flight, and Delta did not hesitate in providing me with a less valuable product without any explanation or refund. Delta prioritizes its operational metrics - an obsession to fill and overbook its capacity - over its customers' experience, one again under the foolish belief that short term savings in any way offset the long term damage of disappointed and alienated customers. I will NEVER FLY DELTA AGAIN. I will do whatever I can to transmit my experience to everyone I know. At a time where major airline carriers are in the spotlight due to abusive practices (i.e. the United passenger case), I still find hope in knowing that alternatives such as Southwest still put their customers first, over the ethereal benefits that a few-dollar savings in operational expenses can provide."

Plusy: "Movies"
Minusy: "Sat in Delta Comfort and a loyal Delta flier, except had the bad fortune of taking off at 830 ATL time and apparently Delta doesn't find it important or a good idea to sell food after that time. The logic behind this is beyond me. I'm willing to pay $9 for a few cheese slice and crackers or a sandwich yet they don't offer anything, not even to first class which would really irritate me had I paid 1000 bucks. Ontop of that the crew which is normally excellent, was feisty and rude and wanted nothing to do with their job"

Plusy: "Entertainment is now free."
Minusy: "This was the fourth first class leg of our overall trip and the first three flights on Delta were great. The attendants were pleasant and even fun. I have allergies and requested a special meal on all legs. No problem on the first three flights. All attendants approached me to confirm my allergy and the special meal. They were very polite. But on this flight, the attendant didn't speak with me about it at all. She tried to give me the regular meal. When I explained I needed an allergy free meal (mind you this was first class), I was told I could not get it and got no apology or other accommodation. Her attitude was take it or leave it. I found this interesting since on two of the other flights an announcement was made about another passenger with an allergy to peanuts so no one could have them on the flights and the attendants were very concerned."

Plusy: "Clean plane, good service. on time departure, early arrival."
Minusy: "I did not like the way the plane was boarded- people could not get into their seats because others blocked the aisles - so chaotic. Passengers were not being rude to one another, it was simply that the process is poor. Could the zones instead reflect both location of seat and area of plane, so that those with window seats at the back board first, then middle seats, then aisle? That way if aisle seats fill first, seated people are not stepping back into the aisle to accommodate others needing to get a seat in that row, while everyone on the gang way must wait for the aisle to clear."

Plusy: "Length of flight was good, one of the flight attendants was very nice"
Minusy: "Flight attendant arguing and having words with a passenger BEFORE the flight even took off was very alarming, the attendant had walked past the seat, we saw her face change, she halted and walked back to the passenger and a very heated and negative exchange ensued, then another flight attendant came out and threatened to evict the passenger from the flight, this was before the flight even took place .... all passengers were like just remove them already ... t his is a short flight and most of use were connecting from a long flight from overseas ...."

Minusy: "Delta Flight #1494 On my return flight, I had to pay for a 2nd ticket to fly out early since Delta was cancelling flights to the south and I didn’t want to get stuck in Philadelphia. When the plane arrived for a layover in Atlanta, there was a flight going on from the first 2 people waiting to deplane. In my distraction and fear, I left my water bottle next to my seat. When I realized that I had left it, I went back to the gate and told the gate attendant that my bottle was next to my seat. She would not call down to the plane, nor walk down, and told me I had to wait until the entire flight had boarded. I explained that my connecting flight was boarding across the airport. The bottle was expensive and had great sentimental value. A couple times, I tried to ask people boarding the flight if they would tell a flight attendant to retrieve my bottle. The gate attendant told the boarding passenger to ignore me. When the flight had completely boarded, the gate attendant went down to the plane only to return to me to tell me that the flight attendant(s) allowed the cleaning crew to take the bottle. The gate attendant called the cleaning service and then she told me that the bottle was waiting at the tower and that I could ask at my next gate to have the bottle delivered to that gate. Since my connecting flight had already started boarding I had to run/train it across the airport to arrive at the gate. When I told the 2nd gate attendant, the story and asked him to call the tower to get my bottle, he told me that “wasn’t a thing” and that the 1st gate attendant lied to me. I had to board since they were getting ready to close the plane. This incident was compounded to many unpleasant experiences I’ve had with Delta over the past few years (losing my luggage and lying about it, damaging my suitcase, etc., etc.). I don’t understand how you can continue to be successful as an airline when you run your operation the way Delta does."

Plusy: "The new plane was great. TV's on each seat back w/ great entertainment options"
Minusy: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."

Minusy: "A flying chicken bus. The air conditioning was really loud."

Minusy: "I had a reserved Comfort Class Aisle seat, purchased at time of reservation and showing as my assigned seat through printing of boarding pass. At the gate, my seat was reassigned to a middle seat. This is a huge problem for me, as my back and leg injuries require the ability to stretch and move frequently. When complaining on Delta phone lines, I was told that the seat was needed for a Diamond member and therefore was "policy" to bump. Although I eventually received some compensation for the fact I paid more for the original seat, I remain very disappointed in Delta, if this is indeed the policy."

"small food!! Need more ! And drink too!"

Plusy: "Very polite and helpful crew. Nice selection of movies in-flight"

Minusy: "All was good"

Plusy: "Crew was helpful and ver polite and efficient"
Minusy: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."

Plusy: "Great staff and smooth on time flight"
Minusy: "Small plane"

Minusy: "Great experience."

Minusy: "Very professional, helpful and friendly. Clean, great ride, smooth landing."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "International flights are always the best! You’re treated like you’re sitting in first class!"
Minusy: "I packed a SOLID body butter that was brand new. I thought that because it was NOT a liquid but a SOLID it would be okay. Wrong! I took every precaution and even called prior to packing. I didn’t think this would be a problem. So, out it went! My SOLID deodorant was fine, though."

Minusy: "Boarding in Frankfurt Germany was horrendous! Waiting in the "extended " part of the terminal was not ventilated. When we finally took the bus to the plane, we waited on the bus more than 15 minutes in 90 degree weather, with the doors open! The crew outside were very rude and dismissive. The crew"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Crew was very nice and attent ive"
Minusy: "Delay cause sings uS to miSs oUr fliGh? ENT.ert.ainmrt wasn't good eitHer and way to cramped even for coach on that long of a fligh"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Smooth flight. Friendly staff"
Minusy: "Uncomfortable"

Plusy: "Same as above."

Minusy: "Airbus was warm. There were no personal vents on the plan. Made for a very long and warm/hot flight. Other than that. The flight was good."

Plusy: "Smooth boarding."
Minusy: "Plane packed to the hilt. Tough to find space for cabin luggage."

Minusy: "Opóźnienie lotu"

Plusy: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Minusy: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"

Minusy: "I didnt get my reserved seats, and the seats were not most comfortable compared toothed airlines."

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Clean. Friendly staff"

Plusy: "1. I like the plane and the comfort of my seat. 2. I was pleased to find my luggage in Athens as Lufthansa was the only airline that in the past twice had misplaced my luggage and had to wait for one day to get them. 3. The flight arrived at the scheduled time and going through the airport , security to my connection was especially easy. 4. The sandwiches also at the airport were tasty."
Minusy: "1, It isn't really a 100% complaint because I'm also responsible. As I was waiting for the dinner to be served it took more time and I felt asleep watching a bad movie, so I missed dinner when I finally woke up. This is the reason I have no opinion about the food. My sole complaint is about the general practice in all airlines that they serve first the slim minority that does not eat meat. Democracy means that the majority should be served first. Unless the airlines consider the vegetarians as some kind of sick people! 2. The crew didn't offered us enough liquids during the flight and the excuse that they didn't wish to disturb our sleep is too lame."

Minusy: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."

Plusy: "I liked the food."

Plusy: "Crew was great. I was traveling with infant and they kept us kept us comfortable"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "The service and food was excellent"
Minusy: "The seats are too close together like most airlines but for a long flight this is very uncomfortable"

Plusy: "The lady at the check-in at the Atlanta airport was extremely nice and extremely helpful"

Plusy: "nice and polite crew"
Minusy: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"

Plusy: "The crew was very friendly"
Minusy: "I had ordered a child meal but it was not available. Also they did not have a child pack for my son."

Minusy: "Oversold flight."

Plusy: "Everything except the entertainment"
Minusy: "The headphone jack didn't work. It priduced some sound, so it might fool a tchnician doing a quick check. But voices and most of the sound track garbled and muted."

Plusy: "everything"

Plusy: "Crew"
Minusy: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."

Plusy: "Boarding and departure+arrival times were excellent. Baggage was handled well, arrived without damage. Much better marks here than AirFrance."
Minusy: "Food was quite poor, much worse than KLM or Delta... no match for AirFrance,thoug I'd rather get poor food and arrive on time and without getting stranded at CDG. Also, Neither on-board wifi, nor the entertainment touchscreen worked, not at all. You'd be well advised to bring your own iPad... :-))"

Minusy: "Was an on time departure. Quick. Uneventful. We did have to board a bus when we landed, which took a long time."

Plusy: "Food was better than American or Delta."
Minusy: "Had a screaming baby during the whole flight. Not Lufthansa's fault though."

"They canceled our flights that went on anyway."

Plusy: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Minusy: "No suggestions."

Plusy: "Perfect"
Minusy: "Nothing. Flight was amazing"

Plusy: "Services is good ."
Minusy: "Food can be better"

Plusy: "Nothing"
Minusy: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Plusy: "Klm's consistantly high standards in everything they do."
Minusy: "Nothing"

Plusy: "Flight was on time."
Minusy: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Plusy: "Crew was friendly"
Minusy: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Plusy: "Good for both."
Minusy: "Bigger seats."

Minusy: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Plusy: "Seating is tight. The crew was great !"
Minusy: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Minusy: "The flight was cancelled and had to be rerouted on United Airlines."

Plusy: "Boarding agent extra effort to improve my seating!"
Minusy: "Food amount less than expected."

Plusy: "The constant smile conferred by flight attendants through the entire flight."
Minusy: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Minusy: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plusy: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Minusy: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Plusy: "Crew where awesone and the choice of entertainment was fantastic"
Minusy: "Seats way to close together"

Plusy: "Employees were very friendly"
Minusy: "The seats were very small"

Minusy: "Our lougage did not arrive"

Minusy: "Nothing special"

Plusy: "Crew was awesome"
Minusy: "."

Plusy: "Face recognition was amazing"
Minusy: "Too hot on plane"

Plusy: "Great service"

Plusy: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Plusy: "Snooth and efficiënt with a KLM service"
Minusy: "No entertainment"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Minusy: "Flight was cancelled."

Plusy: "Able to fly direct to ansterdam"
Minusy: "Have to lay over on the way back. More expensive than other airlines."

Plusy: "The attendants took great care of us. Super smooth flight."

Minusy: "We did not get two of baggage at the destination."

Minusy: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Minusy: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Plusy: "The crew were hardworking, responsive, conscientious and friendly"
Minusy: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Minusy: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Minusy: "Food"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Bag was lost"

Minusy: "I don’t like the limited choice of drinks on these short KLM flights."

Plusy: "Got to Amsterdam on time and everything was great including the staff"

Plusy: "Flight was on time and quick and comfortable"

Plusy: "Cabin Crew was awesome."
Minusy: "Entertainment System was not working and no Non-veg food option in flight."

Plusy: "quick and relaxed"

Minusy: "old plane, tight and uncomfortable"

Minusy: "OLD plane without comfort or entertainment"

Plusy: "Boarding/unboarding"
Minusy: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"