Jak zaznaczyłam we wcześniejszej opinii , przez wasz błąd nie mogłam wejść na pokład samolotu
W danych pasażera wpisano mi nazwę firmy , i nie było możliwości to poprawić , więc w ogóle nie wpuszczono mnie na pokład samolotu i bilet przepadł za prawie 2000 zł , , ale będę do was pisała skargę Zaznaczam ,że nie pierwszy raz kupuję bilet przez internet i nie pierwszy raz lęcę samolotem , Uważam ,że błąd ten leży po waszej stronie , prosiłam o wystawienie FV na firmę, a nie o wpisywanie danych firmy jako pasażera , Pasażerem była Urszula Kaczmarczyk, Wasz błąd drogo mnie kosztował , musiałam zakupić kolejny nowy bilet za 3340 zł , wydałam na bilet grubo ponad 5 tys do Szwecji z wyrazami szacunku Urszula Kaczmarczyk
czysty i nowoczesny samolot
Wejście na pokład rekawem
Podczas lotu zabrakło napojów, stewardesy bywają opryskliwe.
Nowiutki samolot, płynny lot, super system rozrywki na pokładzie (filmy itp na telefonie / tablecie pasażera), b.przyjemna przekąska, napoje i ciastka. Dawno nie latałem LOTem, było miłe zaskoczenie.
Border control: HUGE line, only one official Security check: rude and unapologetic; literally tried to open a sealed bag purchased at duty-free Airport (Warsaw): no crowd/mask control. A special form needs to be filled on paper for boarding, despite having filled a similar form online. As a result, a crowd of people (full flight on a 787 Dreamliner) gathered to board the plane, all swarming around the boarding counter, trying to get their forms to fill in. Again, no crowd control and/or attempts to distribute the forms.
Minusy: "Jest ok polecam"
Plusy: "Bardzo miła obsługa i smaczna jagodzianka (dużo jagód)"
Plusy: "Never made on plane"
Minusy: "The company booking was reserved the worse company on the world , couldn't reach them to make a changes , I had to give up my ticket and lost all the money , zero response from their side."
Minusy: "The airplane is to small inside, very limited space."
Minusy: "40min in the air 25 min to get to exit"
Plusy: "Seat was very uncomfortable, crew was very busy and unprofessional, had to ask for a cup of tea 5 times never had it. Will never ever use LOT again."
Minusy: "The loading was a mistake. We were bused out to the plane but they didn’t start until the planned 30 mins before departure and it took 90 mins so we left over an hour after we were scheduled. Landing so late that a number of people couldn’t make their connections"
Plusy: "Seats were comfortable"
Minusy: "Rude crew,delays all the time"
Minusy: "Employees at airport in Budapest didn’t speak English, also went to restroom and there was no access for handicapped people, I’m on wheelchair. I will never again go that way, very bad experience."
Plusy: "The seats were comfortable."
Minusy: "The flight was delayed for 3 hours and it did not have WiFi (even though it was a Dreamliner!)!!!!"
Minusy: "It would’ve helped to land at the airport for which we booked the ticket. Landing 2 hours away didn’t help and the airline did not provide any compensation"
Minusy: "We boarded early, took off and arrived on time. Plane is comfortable, crew was friendly, all good."
Plusy: "Overall good flight"
Plusy: "We landed in Minsk and then got back to WAW with not reason given after 7h witong and flight time"
Plusy: "Wsadzili do autobusu podwieźli pod samolot i nie wypuszczali. Na dworze skwar - w autobusie gorąco - jakieś 70 osób gotowało się jak w piekarniku."
Minusy: "Logistycznie podejść do tego - później wyjechać autobusem - tak aby dojechać pod samolot i od razu wypuścić."
Minusy: "2,5 H opóźnienia dla lotu który trawa 1:20 to naprawdę bardzo dużo"
Plusy: "Mila i szybka odprawa"
Minusy: "Samolot był opóźniony o ponad godzinę,jednak panie w Katowicach zapewniały,ze kolejny samolot z Warszawy poczeka- miałam jeden bilet łączony. Samolot nie poczekał,a panie w Warszawie były bardzo zdziwione o co pasażerom chodzi.podeszlismy 2 minuty po zamknięciu bramek.samolot odleciał.zenada"
Plusy: "Everything went good. Thank you."
Plusy: "first flight was canceled -bad second flight- short flight and fast, nice crew"
Minusy: "waiting for a hotel room for 4 hrs after my first plane got canceled.LOT services completely disorganized, no meals at the hotel.long wait."
Plusy: "Again, everything went good."
Minusy: "Delay for late."
Plusy: "First of all, we had to line up in a very long que when arriving from Zagbreb. Then we had to wait very long for the bus to take us to the plane. Finally, we had to wait for almost 30 minutes ON the bus before we could enter the plane."
Minusy: "The crew"
Plusy: "było opóźnienie i nie podobało mi się to"
Plusy: "było ok"
Minusy: "nowszy samolot"
Minusy: "Samolot mały mało miejsca na nogi"
Minusy: "Lot obsługiwany był przez przewoźnika Blue Air. Opóźnienie duże."
Plusy: "Complimentary upgrade to business class - wonderful!"
Minusy: "Delightful service and food."
Plusy: "Opóźnienie bez ważnej przyczyny ponad 1h"
Plusy: "The crew was very helpful."
Minusy: "No entertainment for short flight. Plane was very old."
Plusy: "Przemiła obsługa dwoiła się i troiła żeby podróż upłynęła pasażerom w komfortowych warunkach. Pyszne jedzenie do wyboru na pokładzie. W czasie podróży bogaty wybór filmów, w tym kilka nowości."
Plusy: "Jak zwykle perfekcyjny pilotaż"
Minusy: "Jedzie w opcji Menu Premium niesmaczne. Brak napojów podczas lotu, pomimo, że opcja Premium je przewiduje. Nie polecam dokupywania tej opcji - podanie „plaltykowego”, sztucznego jedzenie na porcelanie nie jest warte swojej ceny. Nawet herbata była ochydna. Ekran systemu rozrywki nie działał."
Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"
Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."
Minusy: "Lot jak zwykle opóźniony"
Plusy: "LOT dictionary doesn't have the word: on-time,"
Minusy: "Worst experience in all aspects I ever had. Starting with problems with carry-on luggage. Late boarding without even explanation. Stiuardesės ignorance during flight. Open racism on plane and Warsaw airport from crew."
Minusy: "Ponad 1h opóźnienia"
Plusy: "Wifi and the nice crew"
Minusy: "The food option"
Plusy: "nothing particularly good—-getting off the plane was a va relief"
Minusy: "due to my seating, i was freezing...i had to buy my own blanket for 5 euros and this was no be more than a sheet!"
Plusy: "Entratieiment was good. Vibration on seats all the time. Nothing complimentary. Not even water."
Plusy: "Seat was very good. The headrest was conducive to sleeping"
Minusy: "The crew at the check-in counter was inefficient and gruff. At the boarding gate, there was no one there and no announcements until after the time the plane was scheduled to depart."
Plusy: "I liked nothing."
Minusy: "The flight was cancelled 22 hours before take off. There was an email sent to notify me. No text message or phone call; has I not checked my email I would have shown up at the airport with no flight. I tried to call their customer service and was out in hold for over an hour with no resolution."
Minusy: "Flight was delayed. Flight was uncomfortable. Seats are too small. Food was whatever (one meal and one snack for a 10 hour flight). Luggage was lost."
Plusy: "The airport in Krakow was very clean with many shops."
Minusy: "Tight space with big guys next to me but short enough of a flight to really mind this."
Minusy: "I didn’t fly . The service of vayama agent helping me change the flight instead of blocking my contact with the airline is very bad , I want a refund"
Minusy: "Not worth what you think you might save on air fare. They really seemed interested only in trying collect every possible fee they could. Instead of weighing carry on at check-in, they wait until the boarding process."
Plusy: "Plane condition was decent."
Minusy: "Not particularly clean. Completely ignored all boarding procedure. Poor IFE options. Very cramped seats. Rip-off luggage fee structure."
Minusy: "we had no interaction with the crew since we didn’t order any food during the flight"
Minusy: "Everything! Our flight was changed from a the 6 hour direct flight I purchased 6 months ago to an 11 hour 2 planes journey from a totally different airport! We arrived 3.5 hours before our flight at JFK yet waited in ticket line for 2.5 hours only to be given WRONG boarding passes."
Minusy: "Baggage fees were extortionary."
Minusy: "No leg room at all. No complimentary drinks like domestic travel."
Plusy: "2 empty seats next to me, can’t beat that."
Minusy: "Flight was delayed 2hrs because of “technical difficulties.”"
Minusy: "More movie choices. Food okay for the price."
Plusy: "Crew was friendly but a little impatient at times but helpful. The head rest on the seat was good."
Minusy: "The coach seats were narrow and not super comfortable, no room to store under seat. The food options were limited, not even water offered for free. The de boarding process and getting baggage was a mess, I didn’t get out of airport for two hours and very little updates from the airline"
Plusy: "It’s bad — it’s really bad"
Minusy: "Crew and stuff are rude and bad, these guys are not ready to operate internationally"
Minusy: "The boarding staff at Oslo airport should not be the money maker for the company and not choose languages by face .. my one was pulled out because it was 1nch to tall the woman before me sane language nothing they charge me another fee"
Minusy: "przy odprawie on-line powinien być wybór miejsca w samolocie."
Plusy: "Internet na pokładzie. Uśmiechnięta i enrgiczna obsługa pokładu."
Minusy: "Opóźniony bagaż przyleciał następnego dnia. A czasu na przepakowanie z lotu na lot było 3h więc raczej sporo."
Plusy: "Disembarking from both front and back is nice and efficient. Wish more airlines did that."
Minusy: "Both flights were delayed by more than an hour. You'd think a company called Norwegian would be ready for cold weather."
Plusy: "The price"
Minusy: "Delays, missed connecting flight"
Plusy: "The attendandats in premium cabin were great"
Minusy: "Multiple delays; even after boarding. Disembarking was a mess because everyone simply wanted off the plane. Delay resulted in an unexpected influx of travelers into immigration which was an additional delay. Premium seats may be ok for sitting and watching the limited entertainment selections but not designed for sleeping on an overnight flight. Upon landing water fell to the floor in the galley. Once on the ground no flight attendants bothered to dry it up; despite them all giggling when it happened. Seemed quite unprofessional. Can’t say I’d be inclined to book with Norwegian again. The price may be enticing; but you get what you pay for."
Minusy: "If the crew could have made sure at boarding that passengers uses the right doors to enter the aircraft , that could have avoided passengers walking over each other"
Plusy: "Punktualność miła obsługa. Polecam."
Plusy: "Service on board was friendly, very nice staff."
Minusy: "My bag was lost, and no help available through Norwegian to find it. I just had a 1 day delay with them recently and will try to avoid this airline in the future."
Plusy: "It was a low fare trip, so I did not expect a lot."
Minusy: "Seat was far too cramped, the person in front if me reclined and mine did not recline all the way. The temperature was far too cold and you had to pay for a blanket, which is crazy. I know it’s low fare, but I don’t want to keep the blanket, I have no room. The food choices for purchase were not great. The crew were very nice."
Plusy: "plane was nice, crew was only ok. but the baggage thing is totally unacceptable!"
Minusy: "We booked a trip from Stockholm to NY. Got to the airport and the baggage fee was quite high, but i was ok paying it since i didn't prepay online- my mistake. BUT then i was told since the plane was stopping at Oslo we had to pay ANOTHER SET OF LUGGAGE FEES !!!! I said, no you must be mistaken, there is no way you can charge me for two trips just because your plane is making a stop! They insisted and rather than fight and get thrown out of the airport i am disputing with my credit card company, but it can't possibly be legal. $690.00 fees !"
Minusy: "I missed the flight, because all flights from Denver to JFK were 6 hours delayed. I was not put on another flight, not reimbursed at all, not even treated considerately. WORST treatment EVER, in 40 years of world travel. TERRIBLE. I am so sad to see how air travel has degenerated. Very very sad."
Plusy: "The flight was comfortable and the condition of the cabin very good. As we landed 1.5 hours late, the captain and crew asked people who didn’t have a transfer flight to remain seated while those of us needing to make it to our next leg were allowed to deboard first. That was thoughtful and helped me make my train with 10 minutes to spare!"
Minusy: "Flight was delayed 1.5 hours. When we finally boarded, there was no crowd control, just everyone trying to squeeze into 2 checkin lines at once. My partner and I were seated 15 rows apart, even though we bought our tickets together. I was seated in the very back row, were I could here the cabin crew in the kitchen, talking loudly and at times unprofessionally. No food or drinks unless you pay extra for it."
Plusy: "Food was pretty good considering it’s airline food. Featured the headrest flaps for more comfort when you doze off. Decent movie and show choices. I like the way you can order snacks, drinks or even duty free items on the display and have them quickly."
Minusy: "Not very quick in picking up the trash. Tray tables too low."
Minusy: "Everything. Can not even get a drink if water unless you pay for it."
Plusy: "I flew from BNA ago JFK and when I landed i found out my flight was canceled. they just booked me on the next earliest flight and when I tried to ask about alternatives they were of no help. they also told me my accommodations in NYC for 2.5 days may not be covered."
Minusy: "Rude customer service. No help with getting me to my destination earlier. Unclear on providing necessary information."
Plusy: "Fact that I eventually made it home a day later"
Minusy: "The airline company and if I can avoid it in the future, I will not take this airline again!"
Minusy: "Delayed by almost 2 hours, with no updates, which caused a missed connection for most of the passengers. And then there was no mobile updates or any information at the transfer area, and we all had to go find informaiton at the Norwegian desk, which only had 1 person working. 6 more hour delay. Whoops!"
Minusy: "Only graded one star for last two as short ball NA"
Plusy: "The entertainment system was pretty good."
Minusy: "I bought the ticket at the last minute and couldn't pre-pay for luggage or food. The food cost me and my companion $50 for sandwiches, snacks and drinks. Even water and soda is $3 for a small can. If you want a blanket, they charge, if you want anything, they charge. Luggage was over $80. Just pay more for a different airline, it will be less."
Plusy: "Only stability of the plane B787 Dreamliner"
Minusy: "In economic class over 6 hrs flight,nothing to eat or drink ,only for people which updated their seat,that's weird and discrimination"
Plusy: "The flight was delayed by 2 hours but it was quite well handled by the crew"
Minusy: "Flight was 4 hours late causing us to miss our connecting flight and lose a day of our vacation plans because the next flight wasn't until the morning. Customer service phone center personnel were rude. He "new" movies being shown in the on flight entertainment were old and there were only a few."
Plusy: "Lots of seat room. Good entertainment selection."
Minusy: "Only one drink service ."
Minusy: "Was not aware this was a discounted airline. You even have to pay for water. I had a carry on but they told me I had to pay to check in bag. It was $65 usd for 1 bag!!! And the girl next to me on my flight had same weight and didn't pay. Never again."
Plusy: "Crew and plane were great. Only problem was with luggage"
Minusy: "Losing luggage while making a connection made for a poor flight experience. Also a delay getting first leg of flight put undue stress on my trip"
Plusy: "Wszystko oky., jak zawsze.Polecam Norwegiana."
Minusy: "Nie podobalo mi się opóźnienie lotu."
Plusy: "Fantastic value. Clean plane with good cabin crew. We took off on time, had a pleasant flight and landed safely and on time. What more do you want?"
Minusy: "I'm glad i paid the E11 for a seat with leg room. It might have been tight otherwise for a flight over 2 hours. Worst coffee I've paid for anywhere recently. This was a big black mark for me."
Plusy: "Just a short flight, but boarding was smooth anefficient. They opened the back door to the plane to allow those at the back to board near their seats. Genius! And none of the zoned-boarding mumbo-jumbo. Love Norway and Norwegian!"
Plusy: "Fast flight. Easy boarding & transferring. On time."
Minusy: "Small seats, no entertainment."
Minusy: "I think they make the plane extra cold just to sell you the blanket. That, on top of the worst check in and security lines I've experience in my life plus middle seat plus 1 hour wait on the tarmac at JFK after landing made this a pretty miserable trip."
Nadrobienie spoznienia. Krotki czas lotu
Obsługa oraz personel. Nie podobało mi się że lot był opóźniony o ponad godzinę, wejście na lotnisko w Eindhoven trwało 3,5h!
Could not check on on line for 1 out of 3 passengers
Lot odwołany z powodu COVID
Lot opóźniony 3h, po raz kolejny, beż żadnego wytłumaczenia. Dno
W dobie pandemii, na lotnisku stalem godzine poniewaz wylaczone z uzytku krzesla maja zapewniac bezpieczna odleglosc. W samolocie wirus juz przeciez sie nie rozprzestrzenia. Linie lotnicze staly sie bardzo aroganckie, poprosilem zaloge czy mozemy poprzesiadac sie skoro zostaly wolne miejsca, uslyszalem ze jezeli nie wykupilem miejsca to jest to niemozliwe, a potem slysze przez intercom ze zaloga jest po to zeby sie nami opiekowac. A moze jednak, pilnowac interesu?
Plusy: "Mało ludzi leciało dzięki temu sprawnie i szybko ale to pewnie zasługa Koronaściemy :-)"
Minusy: "Fotele i ilość miejsca."
Minusy: "Można podać wodę do picia i mały poczęstunek."
Plusy: "Seats are ok but unable to recline"
Minusy: "Keep up the good work"
Plusy: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
Minusy: "Gate announcement was only a few minutes before cut off!!"
Minusy: "Larger leg room"
Minusy: "boarding process felt like herding"
Minusy: "All was fine"
Plusy: "Budget friendliness"
Plusy: "The cheap fares"
Minusy: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Minusy: "Flight was late abolutnie 1 hour"
Minusy: "Więcej miejsca na nogi. Brak opóźnień."
Minusy: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Plusy: "Cena za bilet i punktualność."
Minusy: "Bardzo ciasne i niewygodne fotele. Pogoń za zyskiem ma swoje granice. Ograniczam loty w WizzAir do minimum."
Plusy: "Good airport . Punctual flight ."
Plusy: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Minusy: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Plusy: "Nie było źle Ale fakt że odprawę przeszedł nietrzeźwy Pan do którego wezwano ekipe medyczna I.lot opoznil sie o 40min"
Minusy: "Troche wiecej zwracac uwage jacy pasażerowie wchodzą na pokład A nie skupianie i polowanie na walizki.kto ma za duża i może dodatkowo zapłacić."
Plusy: "Wygodne fotele dość czysto"
Plusy: "Start i lądowanie o czasie."
Minusy: "Okolo 140 pasazerow z priority i proba ich upchniecia do 1 transferu. Na pokladzie syf brud malaria. Samolot nie byl sprzatany po poprzednim locie. Kolejka priority bez widocznego oznaczenia i z tego powoduprzepychanie sie przez ludzi bez priority."
Minusy: "Opóźnienie o niemal 2h, obsługa średnio miła"
Plusy: "Obsługa bardzo uprzejma, pomimo zmęczenia i " długiego dnia""
Minusy: "2h opoznienia"
Minusy: "Lot był.opozniony ponad godzinę do tego jak zawsze mało sprawnie szła kolejka do samolotu!"
Minusy: "Jak zawsze lot był.opozniony!"
Minusy: "I went up to the check in desk 4 hours prior check since this was a connecting flight.I asked the employee when can I check in,she told me 1 and a half hour prior boarding,when I walked back the same person told me I have to pay 35 euros for not checking in online.I told her that I have been flying for about 20 years but I have never been charged for checking in at the airport and I also told her she should have told me when I asked her hours before.She just ignored me and gave me a shitty attitude at the Frankfurt airport.I was expecting a professional costumer service,like that I'm being used to by other airlines,but it was a total disappointment."
Plusy: "Podróż przebiegła niezauważalnie szybko w miłej atmosferze pod opieką profesjonalnej załogi."
Minusy: "W tym miejscu nie mam nic do dodania. To był naprawdę bardzo miły i udany lot."
Plusy: "The price"
Minusy: "The check in was not opened on time The bordibg was not possible on time"
Plusy: "Easy to book. Comfortable flight."
Minusy: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
Plusy: "Staff was nice and felt bad for their company’s policy."
Minusy: "I was charged $45 US dollars to print my boarding pass!!! I’m used to only being able to check in 24 hours before my flight. I found out that I cannot print my boarding pass within 48 hours of my flight. I was monitarily RAPED and will be disputing these charges! Boo on you Wizz Air....aka f*ckwads."
Plusy: "Odlot co do minuty, bezbłędne lądowanie. Brawa dla kapitana Polaka."
Plusy: "Nothing really"
Minusy: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."
Minusy: "Lot opóźniony 1.35h. Duszno. Staliśmy w kolejce do samolotu po czym.z powrotem nas cofnęli. Wody brakło a temperatura przekraczała 35st. Tragicznie!"
Minusy: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Plusy: "Płynny lot, dobre lądowanie. Sam lot - bez zarzutu."
Minusy: "Spóźnienie 35 minut, co sprawiło, że uciekł nam ostatni pociąg. Ale jest postęp: poprzedni lot z Luton opóźnił się o 6 godzin."
2h opóźnienia jak na przylot po północy niemiła niespodzianka. Samolot usyfiony.
Good check-in and boarding, No hassles with baggage, On-time departure and early arrival on Malta. Cabin crew was good but overly enthusiastic (many loud in-flight announcements) for a 6:30 a.m. flight. Overall, a good experience. Only airline with direct connection from Gdańsk to Malta, so best choice generally.
Miła, pomocna załoga, płynne wejście i wyjście z pokładu samolotu
The crew were professional to the tee, just right for the short flight between the two cities
People are not wearing masks and crew don’t care
Na lotnisku w Treviso brak iformacji o odprawie oraz nadaniu bagażu. W ostatniej chwili zorientowałem się, że w miejscu innej odprawy można odprawić lot do Warszawy. TRAGEDIA nie polecam
Plusy: "The captain had such a good sense of humour.. he was the most lighthearted captain ever- praise to all crew onboard and also amazing to the passengers."
Minusy: "Nothing it was perfect for Ryanair.. always getting better"
Minusy: "Respect the schedule. Thank you!"
Plusy: "Cena najbardziej mi odpowiadała oraz szybki przelot."
Minusy: "Stewardzi, którzy co chwilę przeszkadzają i namawiają do kupna nikomu niepotrzebnych rzeczy."
Minusy: "Obsługa dramat.. Cztery osoby stały cały czas rozmawiając ze sobą z tyłu lub przodu samolotu. Po turbulencjach zapomniały odblokować toaletę ludzie stali dobre 15 minut. Nie reagowały na dzwonek. Obsługa wdawała się w rozmowę z pijanym pasażerem. Dramat!!!"
Plusy: "Fast flight"
Minusy: "As always delay and on buda airport pretty chaos during off board but not due ryanair staff but wrong airport organization"
Plusy: "Online booking was nice and easy."
Minusy: "Plane was small ,seats were not comfortable and plane was not connected with eye so passengees were waiting outside of plane in cold weather."
Minusy: "Una linea area dedicada a transoprtar mercancia humana. No se porque no le cobran por respirar en el avion. No es para las peronas que esperan atencion."
Plusy: "Spore - jak na Ryanair - odległości między rzędami foteli, czyli sporo miejsca na nogi."
Minusy: "Lot był opóźniony ok. 20 minut, mało komfortowa była odprawa i boarding z uwagi na warunki na Terminalu 2 w Lizbonie."
Plusy: "I could not fault anything with this flight. I arrived 2.5 hours before my flight, was able to drop my bag (I kept it to 20kgs) and pass security all within 15 minutes. Boarding was efficient and the seat quite comfortable. I was asleep before take off and didn't wake until 30 mins before landing. For any airline that many complain about - there is nothing I could fault. Yes - it is cheap and yes there are restrictions but if you follow the advice ie pack to the kg limit, arrive as per the airline suggestion for checkin and be at the gate when required and pre-order any food (or eat before the flight) - there is nothing I can complain about - it was cheap and I was able to be where I needed to be 10 min ahead of schedule. Staff were friendly and helpful."
Minusy: "A bit more space but for the price you can’t really complain"
Plusy: "Crew were good. Boarding seemed to be good. When we eventually got going the flight was good and very quick (35mins)"
Minusy: "We sat on the plane for 1 hour without moving anywhere as there was a discrepancy with the numbers they thought they had and the list (or something). When we were cleared for take off we then had to get in a massive queue before we could leave."
Minusy: "Opóźnienie ponad 40 min."
Plusy: "Left on time arrived on time luggage also"
Plusy: "Dużo miejsca na nogi / ale to dodatkowo wykupione miejsce na nogi. Ma to sens przy dużym wzroście."
Minusy: "W takie upały mogli by dawać wodę za darmo."
Plusy: "Sorry nic"
Plusy: "Wygodnie i komfortowo"
Minusy: "W samolocie było zdecydowanie za ciepło"
Plusy: "Załoga pomogła mi znaleźć zgubioną kurtkę. Byli bardzo mili."
Minusy: "Brak miejsca na książkę/telefon przy siedzeniach np. z przodu na siedzeniu przed pasażerem."
Plusy: "For a Ryanair flight, this was perfect! New aircraft with Sky Interior, the crew were cheerful and had something from the catalogue I requested but couldn't find on previous flights, we arrived early in Oslo and deboarded within minutes! Absolutely no complaints from me for this one."
Plusy: "Pomocna i zaangażowana załoga"
Minusy: "Wybór zdrowych i świeżych przekąsek. Wsparcie w poskramianiu bez przerwy płaczących dzieci innych pasażerów."
Plusy: "Punktualnie i sprawnie, z wyjatkiem problemow z miejscem na bagaż na pokładzie."
Minusy: "Tłum ludzi z wykupionym priorytetem, przez co kolejka i czas oczekiwania rownie dlugi, oraz brak miejsca na bagaż na pokładzie."
Plusy: "Got us from a to b."
Minusy: "No announcements or apology for lateness of slight by 1hr 15 mins No tunnels direct to plane from gate. Long flights of stairs from gate to tarmac. 10 minutes queuing on tarmac to board plane. No priority for those like us with child under 3 yrs we were always in the back of the queue. Coach from plane to terminal twice overfull and nowhere to sit with 2 year old child with slippery and wet floors. Lack of seating room uncomfortable journey. Vastly overpriced food and drinks on plane, not priced in £s so unable to pay."
Plusy: "On time great service"
Minusy: "Samolot niestety mimo, że przyleciał na czas, miał 30 min opóźnienia na starcie..."
Plusy: "Inexpensive, quick flight."
Minusy: "Too much waiting. The process was to just herd you to the next corral for more waiting. Boarding process was much longer than need be. They charge for EVERYTHING! My husband and I were sitting separately, but the boarding pass only came to me electronically. For whatever reason, the forwarded email, or screenshot would not go through to him. We asked if they could print us one, they wanted €20. Seriously? However, I saw the gate lady print for several others with no charge.....hmmmm."
Plusy: "Trafilo mi się super wygodne miejsce w pierwszym rzędzie."
Minusy: "Ciagle zawracanie głowy proponowanymi przez obsługę usługami, ale wiem ze dzięki takim zabiegom linie mogą sobie pozwolić na oferowanie tak atrakcyjnych cen za loty :)"
Plusy: "On time, organized, smooth landing"
Minusy: "Slow check in, constantly being bothered with duty free announcements"
Plusy: "miła odprawa i załoga pokładowa"
Minusy: "kolejki i czekanie na wejście (mimo priority) bardzo głośne zachowanie pasażerów - dzieci oągłdały głośno filmy bez słuchawek, rodzice mniejszych dzieci pozwalali im wrzeszczeć dla zabawy, niektórzy dorośli krzyczeli do siebie"
Plusy: "Sprawnie, bez niespodzianek, o czasie, miła załoga"
Plusy: "Wszystko sprawnie i szybko"
Plusy: "Early arrival."
Minusy: "Waiting in hallway and then tarmac to board."
Plusy: "Profesjonalna i sympatyczna kontrola bezpieczeństwa na lotnisku w Balicach. W odróżnieniu od Pyrzowic jednak można kontrolować kulturalnie i w poszanowaniu prywatności."
Minusy: "Znowu prawie 90 minut opóźnienia. Obawiałem się, że nie zmieszczę się w godzinach pracy wypożyczalni samochodów w Alicante."
Minusy: "Wszystko. Zwlaszcza trzymanie ludzi w samolocie na pasie startowym przez 1.15h . Brak dostatecznej ilosci jedzenia i napojow na pokladzie."
Plusy: "The onboard crew was friendly and polite"
Minusy: "We showed up 3.5 hours early and barely made it onto our flight Check-in was so disorganized that we spent an hour waiting in the wrong line line. We were told on the phone that we did not need a boarding pass but that was a lie. We got sent to multiple wrong lines afterwards before finally getting to the right line. I have flown countless times, had flights delayed and cancelled and this has to be more worst flying experience I have had."
Minusy: "Kiwi booking through kayak was deceptive and I had to pay for a ticket at check after learning Ryanair does not do business with kiwi. Price was more than double and kiwi also billed me. Thanks!"
Plusy: "Nice crew"
Minusy: "Take off delayed by over 3 hours, poor communication,noisy boisterous passengers."
Minusy: "Odlot opóźniony o 3h."