W drodze powrotnej z Malty wszystko było ok, luz i olewka, jak to na południu Europy, "nie ściągaj zegarka", "plecak może być zamknięty". Przy gejcie podobnie, na luzie, szybko, sprawnie. A chwilę wcześniej ludzie wkładali na siebie, jak się okazało niepotrzebnie, po kilka sztuk ubrań. Ale wylot z Katowic to było jedno, wielkie mierzenie bagaży. Wszystkim, nawet tym z priority. Mało tego ,niektórym sprawdzano bagaż w sizerze po dwa razy. Mi ,bo musiałem włożyć do plecaka poduszkę, a parze przede mną, nikt nie wiedział dlaczego. Może gość z obsługi stwierdził, że ich plecaki urosły przez minutę. W efekcie wylot z tego powodu opóźnił się o pół godziny.
Mało miejsca na nogi ,lot był Lauda zamiast Ryanera i bez rękawa .
Młoda i sympatyczna załoga. Nigdy nie mailem problemów z Ryanair.
Due to the fault of the Bristol airport staff, I was not allowed to board the Ryanair plane with my paid luggage today. While checking my passport and boarding pass at Gate 7 at Bristol airport, my wife passed through the checkpoint without any problems, but I was stopped by a woman from the staff who told me to wait for almost 20 minutes before she came over and started explaining to me the reason for withholding my boarding. The woman said that since I didn't have priority boarding, I had to go back to the Ryanair point and check in my luggage. The woman was very unpleasant and when I further explained that it was already late, a man who was also checking passports and boarding passes came up and was nervous, almost shouting, and said that I didn't know the regulations and I had to go check in my luggage and if I didn't make it in time, the plane would take off without me. . I quickly went to the indicated place, but it turned out that another man from the airport staff told me that I should wait next to gate 2 because someone should come to pick me up soon. Of course no one came. My wife, nervous, started explaining to the above-mentioned couple from the staff that she had the same ticket and there were no problems. The woman said that it was too late and that my wife could fly but I couldn't. The service woman said my wife could fly but I couldn't. Of course, the wife asked the man from the staff what his name was, and he nervously replied, "None of your business!" Because we sacrificed time, money and nerves, we ordered an interview with the manager and we also waited for almost an hour. The manager already knew the situation and admitted that we were telling the truth in her opinion, but the only thing we can do is report to Ryanair, and she can only apologize to us for the behavior of the service. It also turned out that instead of wasting time, I could have bought priority boarding and there would have been no problem. However, no one said anything about it and instead it caused the inability to perform any action. Due to the above, we demand a refund for both return and return flight tickets and a refund for the hotel costs we paid for. k
Zbyt ciepło było na pokładzie, szczególnie w trakcie taxi i startu. Lądowanie idealne
W Ryanair nie ma nic co by się mogło podobać.
Lot opóźniony około 40 podobno z uwagi na awarie systemu liczenia pasażerów. Godzina siedzenia w samolocie przed startem.
