Znajdź tanie loty na trasie Frankfurt nad Menem - Nowy Jork-JFK

Minusy: "Boarding was delayed for 25 min and was no information for that. Otherwise everything was good"

Plusy: "The crew is usually really good."
Minusy: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"

Plusy: "Crew was amazing"

Plusy: "Amazing crew, great seating area and tasty menu."

Plusy: "Very cramped seats"

Plusy: "Food, Entertainment."
Minusy: "Harder than usually landing"

Plusy: "The crew was amazing"

Plusy: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."

Plusy: "Crew was amazing"

Plusy: "Crew amazing. Seat super comfortable"
Minusy: "Nothing!"

Minusy: "Excellent service"

Plusy: "Extra leg room, great service and good food."
Minusy: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"

Plusy: "Excellent service, made a very long flight very pleasant and enjoyable."

Plusy: "Lie-flat seats in business class"
Minusy: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."

Plusy: "Great service!"

Minusy: "Screaming children. Totally clueless, rude flight crew. Next time kids are screaming for three hours straight on a red eye, maybe offer the parents some assistance. Makes the “perks” like hot towels seem ridiculous when staff are completely indifferent."

Plusy: "Great service always smiling, flight on time, overall a great way to fly."

Plusy: "all of SQ"
Minusy: "nothing"

Plusy: "Cabin crew was top notch - even in coach they could not be more accommodating and customer friendly. US airline flight attendants don’t even come close to this team that truly serviced the cabin for 8 hours continuously without the typical hiding in the back of the plane and chatting. Very encouraging that genuine care in the air is very much alive and well on Singapore Air! I will fly them every chance I get!"
Minusy: "That my flight had to end and I know my next US airline flight won’t come close to this kind of experience! Air travel doesn’t have to be a cattle herding process with peanut treats on cross country flights - shame on the US carriers - I strongly suggest they fly Singapore Air to see what true customer service feels like!"

Plusy: "crew very helpful with seating service on board also good"
Minusy: "head phones for entertainment very uncomfortable Food not to my taste"

Plusy: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Minusy: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."

Plusy: "Crew"
Minusy: "Food"

Minusy: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."

Plusy: "Staff was polite and accommodating"

Plusy: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"

Plusy: "Everything was good"
Minusy: "No complaints"

Plusy: "Everything"

Plusy: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Minusy: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."

Plusy: "EVERYTHING was great...from check in to the entire experience on board. Extremely friendly staff to delicious food and a great choice of beverages! Clean and tidy aircraft with lots of extra amenities. Pleasant flight, pleasant arrival. Always a great way to travel!"
Minusy: ""Customs" at JFK came to an entire halt. All passengers where stuck in the welcome hall for 1h, without any information, why held there and why nothing was moving forward. All CBP booths were closed, but 8 (eight!) employees, who normally direct arriving passengers to the kiosk-machines where hanging out in two groups sharing private stories and having laughs instead of at least informing passengers, what was going on. Lots of passengers where outraged...a couple in their mid 70s in front of us had to sit down on the floor, since they had circulation problems from standing in line so long. Sadly, JFK isn't what it used to be anymore."

Plusy: "wide seats. great service. on time."
Minusy: "food was not as good as one would expect."

Plusy: "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Minusy: "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."

Plusy: "Friendliness"

Plusy: "The flight was carried out by Lufthansa. The staff was very polite and helpful."

Plusy: "Ontime, airline stewards were excellent and tv entertainment very good"
Minusy: "Nothing"

Plusy: "Excellent service & comfort"

Plusy: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."

Plusy: "Great service"

Plusy: "Best serves ever will fly every time"

Plusy: "Love the service at Singapore Air. Very attentive and accommodating."
Minusy: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."

Plusy: "I got in some exercise during the delays and gate changes"
Minusy: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"

Minusy: "Extremely cramped flight in regular Economy."

Plusy: "The crew, the food and the comfort was fantastic. I was in economy and even with a full flight I was still comfortable."
Minusy: "It would have been nice if wifi was free considering it was such a long flight"

Plusy: "Crew was attentive and nice."
Minusy: "Cabin was beat up and worn out."

Plusy: "everything great, every time again"

Plusy: "The meals were great, the seats very comfortable, the entertainment system very good as well."
Minusy: "The Internet was very expensive and very little. I was disappointed, and had to ask 3 times to different attendants to help me set it up. They were not acquainted with the process at all."

Plusy: "The flight experience was pretty great overall.."
Minusy: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."

Plusy: "The food was great!"
Minusy: "The announcements coming from the boarding crew were not clear or hardly under stable."

Plusy: "Everything, got to love how smooth those A380s are, plus the service and food is impeccable. Also so much entertainment!"
Minusy: "nothing"

Plusy: "This was the second time that we were able to fly to Germany with Singapore airline. I will always try to fly with them in the future. I have been on numerous transcontinental trips and I rank them as number one. They make me feel like I am welcome."
Minusy: "There was very little leg room for people over five feet tall. Everything else was exceptional."

"The comfort was excellent"

"Delta does a great job in general. However, the “Comfort+“ seats weren’t worth the money. I sat in both seats, and I compared the width of the seats and the distance from the seat edge to the back of the seat in front of it. There was a difference of about 2” in the seat width and 1” in the leg room. Very disappointing."

"Some passengers weren’t wearing masks or were wearing them below their noses, and I think there could have been general announcements reminding them about that."

"Same comment as before. Should not be part of skyteam. Alitlia is way below standard for that group of stellar airlines. Staff is unfriendly, delivers poor service and do not make you feel welcome on board. Food is good. Only water not other drinks available. No garbage college during flight or before landing. Entertaining is so so and the bathrooms are dirty."

"The staff was extremely nice and professional.They did excellent job!"

"As always, Delta never fails to deliver! Let’s keep climbing!"

"No complaints!!"

"This was the Delta Shuttle flight (operated by Republic Airways (therefore not a mainline flight)). The crew was exceptional in expediting boarding, accommodating customers, and politely dealing with “difficult” passengers (don’t be that passenger - it’s a 40 minute flight). Great flight overall."

"I like that I got to my destination safely."

"Everyone is doing their best, but travel sucks! Mask wearing is necessary but odious. The worst thing is the toilets on 767s are so cramped that you cannot see where the trash is without crouching down or being a pigmy, so people leave their towels by the sink!"

"The entertainment unit not work. It kept freezing up, the map kept moving around to other parts of the globe, so,e functions didn't operate at all. Finally less than halfway through the flight the unit froze up all together and was completely unusable. Also, the seat wasn't able to recline as the button on the seat was completely missing!"

"The flight was on time. Delta was very communicative as far as checking in, luggage, boarding ect. I was traveling with an infant, it would’ve been nice if they helped us out with an aisle seat."

Plusy: "Crew was attentive , quiet flight"
Minusy: "More food choices"

Minusy: "The flight could have been on time"

Plusy: "The boarding was quick and the plane departed early."
Minusy: "I had an exit row seat (21G). The seat felt like a church pew and the right armrest was lower than normal since it was mounted on the exit door. This was by far the most uncomfortable flight I've had. My back started to hurt even before the plane took off."

Minusy: "It was the last row, could not sleep on it"

Plusy: "Professional crew, no fanfare, standard was excellence."
Minusy: "Faster flight time in air..."

Plusy: "Crew was super friendly and cool!"
Minusy: "NA"

Minusy: "Movies were outdated flying to Amsterdam, coming back was great"

Minusy: "Reservation said hot food, no food was offered except for crackers and nuts, flight had no real options for drink except if you are a coffee drinker or coke drinker"

Plusy: "Crew was nasty. They acted like prison guards not like they supposed to act to customers."

Minusy: "The cookies and snacks are terrible. A single sandwich would have been better and not cost that much more t For the airline"

Plusy: "Yes"
Minusy: "Delightful experience except at SFO checkin."

Minusy: "Food"

Plusy: "COVID safety measures"
Minusy: "There was no in-flight entertainment via Gogo app / Delta Studio."

Plusy: "Crew from Washington to Cancún were extremely rude"
Minusy: "Smile"

Plusy: "Being on time"
Minusy: "Nothing you guys did great thankyou so much."

Minusy: "I dont know WHY Delta changed my flight with ALIITALIA, but, DON'T DO IT DELTA. The check in process took an hour, not talking about the line, the ACTUAL checkin at the counter. I couldn't complete my web checkin at the AliItalia web site. Landed in JFK, still sucks as an airport, nobody helps, nobody explains anything, very poor signs and instructions, Global Entry kiosk are hard to spot. My connection ticket didn't have the TSA/PRECHECK legend, went to AliItalia counter, the lady at AliItalia barely said anything when I asked for help with that, her immediate answer was to disengage and sent me to another terminal "to talk to Delta". She didn't explain or didn't want to give an explanation until I started to act as an already 9hr30min flight frustrated customer in a very old, very poor plane with poor food service. Again, I bought an over $1,000 ticket with DELTA, NOT ALIITALIA, if Delta send people with their "partners" at least make sure that they are taken care of properly."

Plusy: "Very kind associate working at the gate. She helped me obtain my seat assignment and was a pleasure to speak with. Her happiness was contagious (even at 6am!). She put me at ease."
Minusy: "The last travelers in boarding line (including myself) had to check their carry on luggage because “there was no more room in the overhead compartments”. However, while I was walking to my seat, I saw ample storage space as well as suitcases that were laying horizontally or flat and could easily have been adjusted to create even more space. Given that most people pack their most valuable items in their carry on bags (as well as anything fragile), I was a bit uneasy checking mine. The associate who helped check my bag on the tarmac was kind. I was grateful that my luggage had a hard shell case."

Plusy: "We were in coach and the crew made us feel like it was business class!"

Plusy: "Friendly crew, on time departure, early arrival, and outstanding landing (I’m a pilot, so can give valid judgement)."

Minusy: "I almost missed the flight because I didnt hear the announcement for boarding and I was sitting near another gate to charge my phone. Fortunately I heard the final call!!"

Plusy: "Yes, the crew was helpful and patient. The food and drinks were good."
Minusy: "Clarity in the PA system could be better. Too much background noise."

Plusy: "Delta does an overall nice job."
Minusy: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Minusy: "Food was ok...cramped space"

Plusy: "Friendly and cheerful!"

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "good flight and pleasant staff"
Minusy: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"

Plusy: "The crew on this particular flight was probably the nicest I've ever encountered on Delta. Sadly, that is rarely the case."

Plusy: "I liked the fact that were were able to watch movies complementary, staff was very kind and looked good and for the most part the air craft was spacious than United Airlines"
Minusy: "I disliked the fact that their weren’t any charging station, I wasn’t able to to charge my telephone device previously but I thought I would be okay sonce air crafts that I have boarded have out lets to charge devices, was an inconviencesince I wasn’t anle to contact family. Also there was complementary movies to watch but there werent any head phones that were given, united aire lines provided us with head phones for entertainment."

Plusy: "Wi-Fi on the plane is a nice touch."
Minusy: "The seats are packed so tight there's almost no leg room - actually there is no leg room when the person in front of me reclined their seat. Since we were advised to get there 3 hours in advance only to wait two and a half hours in what is quite possibly the most uncomfortable waiting room anywhere this just makes the cramped plane even more frustrating."

Plusy: "Staff was really nice and helpfull"

Plusy: "Food selection and quality were fine. I also enjoyed the entertainment options. Seat area was comfortable and spacious."
Minusy: "The flight attendants were uniformly rude and nasty to passengers from start to finish. As I boarded, I asked for a piece of art to be stored in the wardrobe compartment. This was treated as an inconvenience. During and after boarding, flight attendants addressed passengers rudely when encouraging them to take their seats in a timely fashion. Later, when my seat mate politely asked a FA to repeat the food options, she asked, "Excuse me?" several times and seemed very irritated to have to repeat the choices for him. Also, near the end of the flight, a pillow was on the ground and a FA asked those seated in my row to pick it up. We responded that it wasn't ours and she said something to the effect of, "Oh yeah? So how did it get there?" (Maybe because someone else dropped it and we didn't notice?) The FAs seemed irritated to serve passengers at all. Each time they passed through for beverage or meal service, I felt like I was imposing on them. I have never witnessed anything quite like it. Makes me wonder why they were all so upset and and felt it appropriate to speak and act disrespectfully toward customers. (Delta, do you have any insights?) I hope they all got a good night's rest after that haul."

Minusy: "As a Platinum AFK/KLM Skyteam member I was NOT allowed to use the Delta Lounge. On the flight the meal choice was poor and the staff were not really geared to serving regular clients. The movie choice was poor. I expected better!"

Minusy: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"

Minusy: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Minusy: "Very nice crew and great food"

Plusy: "The plane size & comfort was excellent. The staff were very friendly"
Minusy: "N/A"

Plusy: "Crew is excellent, polite and personal!"
Minusy: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Minusy: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Minusy: "Still don’t have my luggage yet"

Minusy: "All of the less than good, obvious!"

Plusy: "The socks offered in business were comfortable and nice looking. The red wine was good."
Minusy: "The food was just average and the seat not too comfortable"

Plusy: "The crew tried to be helpful but were equally frustrated with the ground crew."
Minusy: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Minusy: "Crew members in Amsterdam were very rude and disrespectful"

Minusy: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Plusy: "Yes"
Minusy: "Everything was good"

Minusy: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Minusy: "Travelled business class and was ace experience"

Minusy: "Too hot inside the aircraft"

Minusy: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Plusy: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Minusy: "the headrest is hard. Apart from that- all was fine"

Plusy: "Crew was ok."
Minusy: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Plusy: "Cabin facilities"
Minusy: "They didn’t bring one of my bags"

Plusy: "Overall KLM experience is good"
Minusy: "Food quality was mediocre for a business class flight."

Plusy: "The crew were amazing and the flight was very smooth."
Minusy: "Keep up the good work"

Plusy: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Minusy: "tough to sit on a plane for 9.5 hours"

Minusy: "old screens and entertainment system leg room to small"

Plusy: "The service"
Minusy: "The seats"

Plusy: "Crew was great, very nice"
Minusy: "Not enough legroom"

Plusy: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Minusy: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Plusy: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Minusy: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Minusy: "Cramped seating."

Plusy: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Minusy: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Plusy: "The leg room, was surprisingly roomy"
Minusy: "The food and that there was no entertainment."

Plusy: "Sound was broken on my TV set!"
Minusy: "Called stewardess twice to assist. No response!"

Minusy: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Plusy: "Arrived Early!"
Minusy: "Left Late :-)"

Plusy: "Friendly attendants. Decent food, and frequent snacks and beverages."
Minusy: "No charging ports for electronic devices."

Plusy: "Sandwich was incredibly tasty (although not much filling)"
Minusy: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Plusy: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"

Plusy: "Delayed flight but staff apologized as for safety reasons."
Minusy: "Very late arrival"

Plusy: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Minusy: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Minusy: "Nothing."

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "great choice of entertainment content, friendly crew"

"Flight attendant in Saga class was outstanding!! Could be more current entertainment choices...and wish they had a better business class seat."

Plusy: "Flight was relatively empty. Professional crew, comfortable seats"
Minusy: "I think they skipped me with food service. Checking up on passengers who may have been sleeping would be nice. Headphones need to be purchased. Limited entertainment options."

Plusy: "Good selection of entertainment and food was good"

Plusy: "The crew was nice, however, they also give varying information. We had frequent flier tickets and when I checked in, the screen stated no extra charge for check in bags and I also called the customer service. When I got to the airport in Hamburg, they wanted to charge me $100 for a bag. I asked the lady behind the counter to call the main office because she said she has no authority to change the fee. I called the main office and had the person in office tell the agent at the airport that it is a mistake and that there is no charge."
Minusy: "Better communication between all aspects of the company."

Minusy: "The plane was extremely hot I was sweating the entire trip. Also this was a red eye flight and I would have preferred they keep the lights off for the entire trip."

Plusy: "Flight was delayed for an hour but considering the day before when all flights were cancelled and that whole morning flights were delayed at Reykjavík due to a major storm off the Irish coast the airport check in, security, and boarding went extremely well. Staff on board couldn’t have been more helpful and efficient to get the plane pushed back from the gate and get our flight going."
Minusy: "The plane’s temperature was a little warm on both flights from New York and Iceland with no means to adjust fans or temperature at your seat like most airlines. The entertainment screen was down for about half of our flight back for both of us to New York but worked fine after."

Plusy: "The connexion flight: only 15 minutes to reach the plane. I didn't think I could get it. But all the crew at the airport and on the lane were very professional."

Plusy: "The crew was nice On time Clean flight"
Minusy: "The food was cold Nothing else....the flight was great"

Minusy: "Boarding was very slow, crew told us there was nothing they could do to speed it up, it plane was late, unfortunately when we arrived in JFk we had to wait about 1 houre to get to the gate."

Plusy: "leg room! excellent entertainment options"
Minusy: "long lines. delays waiting in hot jetbridge"

Plusy: "The crew was great. The flight was smooth and we left and arrived on time. Nothing went awry."
Minusy: "There is a weird place where you have to stand + wait to board in a crowded area--maybe this was specific to gate D23 or maybe it's how Keflavik Airport is in general? The seat was also too narrow for me. I was disappointed that none of the Icelandic media options included English subtitles."

Plusy: "The crew was super friendly and accommodating. The plane was a brand new Boeing 767 with comfortable seats."
Minusy: "More movie options."

Plusy: "Return flight was comfortable"
Minusy: "Flight to Iceland was uncomfortable, cramped, and unfriendly crew"

Plusy: "Crew was good."
Minusy: "Didn’t get the seats we paid for. We should have been in row 3 but ended up in row 30."

Plusy: "Flight was late"

Plusy: "Yes"

Plusy: "The crew was extremely friendly. Flight got in early."
Minusy: "Boarding was strange. Stand in a line, go through the checkpoint for "pre-boarding", stand in a disorganized group for 40 minutes in a holding area, then EVERYONE is told to board at the same time and it's a mad rush up the stairs/escalator to get on the plane. Not pleasant."

Plusy: "Decent leg room"
Minusy: "I got hit with a surprise $100+ baggage fee at check-in. Boarding started late, then they just had us go in a cramped, hot room before actually boarding. Flight took off about 45 minutes late."

Plusy: "the crew , the flight was smooth, on time , easy to board"
Minusy: "that after a flight to frankfurt and no problem wthj my luggage on board when we left frankfurt to go back to boston it was all of a sudden a problem with my onboard case , which was not handled very well , they were nice but i felt singled out and worried about my luggage being left behind , but it all went smooth after all"

Minusy: "Not iceland air fault but waited over an hour after we landed to get into a gate. Then waited another 30 minutes after customs until luggage arrived. Seats go too far back. The guy in front of me was siting in my lap. Also the flight status boards in Reykjavik were not well designed. I've never seen so many people panicking and running to flights in my life. i was in the terminal for 3 hours on a layover and watched about 10% of the people freaking out. 99% of the time it was over nothing."

Plusy: "Loved the personalized tv in front of me and plenty of space above me in the middle seats!"
Minusy: "There were no snacks"

Plusy: "The beet salad and the bouillabaisse were both excellent. The flight attendants were attentive and helpful. Wide selection of entertainment choices."
Minusy: "Our connection from Zurich arrived as boarding had begun in Reykjavik. When we arrived at the gate, it looked like business class had already been called, so there was HUGE mob gathered about the gate including small children. An employee worked her way through the crowd randomly checking passports and marking boarding passes. Eventually we made it onto the shuttle which drove us out to the plane. I wouldn't like to fly Icelandair overnight because I wouldn't be able to sleep at all in the business class seats since they don't recline that much."

Plusy: "Hard to say what I liked as my experience was soured right from the onset"
Minusy: "I was surprised by being charged almost $100 to check in my luggage, and over $100 on my return leg. (Yes! I could have looked at their baggage policy, but there was no glaring notification alerting me to this fact when I purchased the ticket, nor when I was checking in online) Then, I was further surprised that you had to pay for food on board. This was a first. I mean, on an international long distance flight? Everything became mediocre after these, and I mentally swore off flying this airline ever again."

Minusy: "flight was delayed an hour, another hour to get luggage... main problem, however, was that once i was at FRA airport, the added a $105 surcharge on my luggage because supposedly it was an "economy light" ticket that doesn't allow checked luggage. It wasn't on the way over and it doesn't say anywhere on the ticket. To make things worse, none of the people at the counter were actually Iceland Air employee, so noone was able or willing to tell me anything about this (quote from employee "everything I tell you will be used against me" not sure if she was flippant or scared) Anyway, watch out for them screwing you over where they can"

Plusy: "On time, comfortable, smooth and easy flights"
Minusy: "Everything was fine no complaints"

Plusy: "Iceland had been a pleasure the last few times I flew internationally - consistently one time, friendly staff and quick layovers, never once over the last 8-12 flights experienced a delay or maintenance issues. Really impressive !!"
Minusy: "A light snack or bag of crackers or so would be a nice touch for the grown ups. kids her a jmnup meal, adults can only buy them. I realize the fares are cheap but I feel some light snack options could be added."

Plusy: "After you accepting the fact that any food on this international flight must be purchase, the rest was comfortable and efficiently maintained."
Minusy: "KEF is terrible. The food concessions have unbearably long lines at the checkout. The possibly only toilet is is down a flight of steps and the lines are long. I will pay more in the future to avoid KEF. The Frankfurt airport waiting areas, both outside the gate area and inside, had totally inadequate device charging outlets."

Plusy: "The crew was very helpful and friendly. No food served but coffee is excellent and they give plenty of water."

Plusy: "This was our first flight with Iceland Air and we kind of looked forward to it. On the way oversease we were immediately rebooked onto Swiss Air, before arriving at the airport, because Iceland Air had a delay and knew we would miss our connecting flight to Germany. We were very impressed by this and very happy with Swiss Air, also. On the way back we liked the roomier plane and the relative punctuality of the flights. Our luggage arrived fine and quickly at the end destination, despite the short layover, which often leads to lost luggage."
Minusy: "Our biggest complaint is that Iceland Air does not offer meals as part of your ticket on its flights. They expect you to upgrade (and pay) for 'economy comfort' in order to get the meals and seating included in most other regular economy tickets. I don't think that being on a 6.5 hour flight (and a 3.5 hour flight immediately before without chance of making puchases at the airport in between, due to their delay) without a meal being included in your ticket is acceptable practice. They had a meny from which you could purchase food, things like baguette with ham/cheese, salad, oatmeal, instant noodles etc. But the prices for these cheap cafeteria options were insane. From the cheapest ($7 for a small instant oatmeal) to $16 for a salad or small main course you would have to spend an additional 25-35$ per meal per person to get the usual airplane meal that all other airlines I know of include (2 per overseas flight). We did go hungry, eat candy, bought one little oatmeal and pretty much will avoid Iceland Air for that reason in the future. We thought it was outreageous to be asked to spend this amount of money or go without food for over 9 hours."

Plusy: "Everything that was under Icelandair's control went great! Got an unexpected upgrade on both legs of my flight, the cabin was comfortable, and it had a good selection in-flight entertainment for a budget airline."
Minusy: "No food is served--be sure to pack a snack. If you're planning to eat in Reykjavik, bear in mind that airport food is especially expensive in Iceland."

Minusy: "This was an international flight of 6 hours, food had to be purchased. I was not aware of this when I booked the flight. I could have bought food in the airport had I known. As a courtesy, couldn't they remind us of this fact at the gate? In addition my seat was changed at the gate from the 20th row to the 37th which is always so noisy, again, not appreciated."

Minusy: "The aircraft was too small- was kicked off the flight and rebooked for a different airline hours later"

Plusy: "Free movies and interesting Iceland travel videos, glacier water, peaceful music."
Minusy: "I didn't like one mass line for all economy tickets when it came to boarding- I prefer airlines that call people to board by group. Less hectic."

Minusy: "It's in my opinion obscene not to provide any type of food on a 6-hour flight that you don't have to pay for"

Plusy: "The plane has great interior, food was fantastic, service was very attentive. Absolutely great."
Minusy: "Boarding process needs to be a little better managed but overall a small complaint."

Plusy: "Bird struck plane that we were about to board; maintenance crew thankfully determined to switch planes even though it would cause delays. Rather be safe than sorry!"
Minusy: "Our checked bag never showed up at customs bag claim in NYC. To date (5 days after we arrived back home) the airlines still cannot locate our lost bag. In fact, our baggage tracking # was never registered under our names at check-in!!! Our delayed flight from Reykjavik caused us to miss our connecting flight back home, which the airline booked us in a hotel, but booked us in a hotel near LaGuardia even though flew into JFK. We never received our vouchers and were given verbal instruction. We had to arrange transportation ourselves to seek reimbursement later on, learning this after going from terminal to shuttle area, back to terminal after waiting for the shuttle that never arrived. Rooms weren't ready when we showed up at hotel at MIDNIGHT. Next day, domestic tickets could not be issued for our connecting flight, causing us to have to shuffle from terminal to terminal to resolve the ticketing issue with Iceland Air. Total nightmare of a trip."

Minusy: "The boarding area was too crowded, as it was full of passengers waiting for another flight that left from the same gate a few minutes before the flight to NYC. This was the first time I experienced a transatlantic flight where no food was included with the ticket. Annoying that they kept interrupting the films to make announcements, first in Icelandic, then in English, of things I didn't care to know."

Plusy: "I enjoyed the leg room. There is also enough room to comfortably walk down the aisle between seats. I appreciated the little bottle of water handed out as I entered the aircraft. The crew was quite friendly."
Minusy: "Icelandair apparently has no schedule they stick to. We were consistently late leaving the airport, making us miss EVERY connection. I was not aware this was a no frills flight, meaning exactly that! No food or snacks, even for overnight flights. They charged $10 for a small, cold sandwich IF you preordered. Other than the water given upon entry, drinks were doled out sparingly, just a tiny cup per passenger."

Plusy: "Very small seats and NO snacks or meals were given - unheard of for an international flight"

Plusy: "I liked the selection of movies, food and drinks, it is mid-November, but the featured Christmas platter and beer Jöla was a perfect ending to a lovely vacation. Food and drinks are for purchase of course, but a reasonable amount for the quality and quantity. Flight was inexpensive, but comfortable for the six-hour flight. I did not have to pay for the 3 movies I watched. Plenty of free juice, water, soft drinks, hot tea and coffee. Not to mention that Keflavik airport has lots of good foods and drinks, all tax-free. Definitely flying with Icelandair again, especially when you have 2 free checked bags and 1 carry-on bag, plus personal bag for my precious camera and tripod during a winter vacation, is absolutely essential!"

Plusy: "The staff was very friendly."
Minusy: "Boarding took FOREVER!"

Minusy: "I paid a lit of money for the flight from JFK and there was no food on the plane."

Minusy: "Seat 8G does not have a window."

Plusy: "Terribly long wait at keflavik airport to go thru customs but smooth flight."

Plusy: "Seat was comfortable"
Minusy: "In addition to the above when i finally got to JFK my luggage was still lost"

Plusy: "Boarding was easy. The seats were comfortable & there was tons of legroom, so much so that when the people next to me had to get up to use the restroom I didn't have to stand up to let them by."
Minusy: "For a 6 hour flight they didn't offer any free snacks and had limited free options for drinks."

Minusy: "Transfer between flight was very chaotic and terminal appears to be makeshift --- but i guess it's an improvement on NAS Keflavik."

Minusy: "Yet another delayed flight. All four legs of my NY - London trip via Reykjavik were delayed over an hour."

Plusy: "The cleanliness and comfort of the plane as well as digital devices."
Minusy: "The plane was 30 minutes late boarding passengers so we lost our place in line for takeoff, resulting in a 60 minute delay meaning nearly missing our connection to Boston. There was no information given either by the captain or the crew and finally, a barely audible apology at the end of the flight."

Minusy: "Keflavik Airport, where all transfers are done, is a MESS. There are too few jetways, so you wind up waiting for a BUS to take you to the terminal in the COLD. Once through immigration, you are dumped directly in to the DUTY FREE SHOP that you can NOT avoid. Imagine being late for your next flight, and having to steer your carry on baggage around crowded store isles! Then, you manage to find your gate...which is an effort in itself, as there are few signs...and there is ONE agent checking boarding passes of this massive crowd that is not lined up at ALL. Once in the air, Iceland Air performs well. But on the ground, it is nothing less than a MESS."

Plusy: "We upgraded to first class and everything was perfect!!"
Minusy: "Nothing"

Minusy: "Too cold on plane"

Plusy: "Everything was excellent as per all my flights with Tap Portugal. The crew was outstanding, the plane was clean, food was tasty and overall a very comfortable flight!"
Minusy: "The boarding area was too cramped and tight."

Plusy: "sporo miejsca na nogi"
Minusy: "możliwość wyboru posiłków"

Plusy: "Overall, the flight was good. Seats on the international flight could have been a bit more comfortable. Entertainment was available and satisfying. The meals were good. Crew was nice."

Plusy: "Food"
Minusy: "N/a"

Plusy: "Nice and easy. Very uncomplicated."
Minusy: "n/a"

Plusy: "Ciepły posiłek na pokładzie, dobre winko"
Minusy: "Opóźnienia."

Plusy: "Odprawa"
Minusy: "Duwersyfikacja miejsc w samolocie / płowa rzędów do 12 wygodniejsze oraz z większymi odstępami miedzy rzędami, propozycja zmiany miejsc w tej samej klasie ( economy) za dodatkową dopłatą jest słabym rozwiązaniem - po tym doświadczeniu nie będę polecał podróży liniami TAP"

Plusy: "Easy smooth transaction"
Minusy: "None"

Plusy: "Food was above average"
Minusy: "Wasn't told that baggage wasn't included in my fee. Had to pay 170 Euros at the airport to check our two bags. Really really frustrating, and beyond an exorbitant price to charge for bags..."

Minusy: "TV didn't work. A female attendant made me store my hat but didn't make a male passenger."

Plusy: "Plane was good, service on board pretty good."
Minusy: "Flight was delayed and we were never notified despite receiving multiple emails to ‘upgrade’ our flight. While checking in we attempted to upgrade 3 tickets to first class and were sent to 3 different areas in the airport with our luggage, having to wait in line each time. Didn’t provide vegaterian options on board. Weren’t given a gate ever after landing 5 hours late and were kept on board for half an hour making us miss a 2nd connection we had to rebook after the initial delay. A frustrating experience hat could have been made better with just some communication about what was going on."

Minusy: "We could not reserve a gluten free meal to accommodate allergies."

Minusy: "We were never prompted to pay for our check in baggage at the time of purchase and so when we showed up we were forced to pay 85 euros for one checked bag for an international flight on top of a ticket that already cost more than $250. The luggage restrictions were never shown previously. Will never fly TAP Portugal again."

Minusy: "Lost luggage. Late arrival. Had to run."

Plusy: "Good food. More or less on time."
Minusy: "No electrical outlets."

Plusy: "Entertainment was fine"
Minusy: "Boarding was a mess, my seat recline was messed up so the button didn't do anything, but if I leaned back it would too... Flight crew was also not particularly friendly."

Plusy: "There wasn't anything special to like compares to other good airlines. I would say crews attitudes and foods were alright."
Minusy: "Doesn't have a USB cable to charge the phone and there were no perfume or toothbrush for the long journey. Also no apple juice."

Minusy: "The flight to NY was so cold that I had to wear my winter coat and hat the entire time and I was still cold."

Plusy: "None of the videos about Portugal worked!!"

Plusy: "business class was great seat comfortable the lounge was very nice"
Minusy: "Food on plane ok wish had more choices"

Plusy: "Friendly and helpful crew. Great food."

Plusy: "The flight was uneventful."
Minusy: "The food was edible. The entertainment display was old. Not much leg room."

Plusy: "There was good variety of films and food was decent."
Minusy: "(1) TAP has terrible customer service and support. Was told on check-in that flight did not include checked luggage which is bizzare/unreal for an international flight especially since I also paid to upgrade my ticket. Even in explaining to me the person on the phone was rude. This was very disappointing as I had such an amazing trip to end on this sour note. (2) The boarding process took forever. They made us line up about 45 minutes before we actually boarded. So we were all standing around as opposed to being seated in waiting area. We did not board until after our take-off time. (3) Seats were really tight, uncomfortable and don't recline much."

Plusy: "We were late because of delay of the first part of our fly : Zurich - Lisbon, but the fly Lisbon- NewYork waited for us."
Minusy: "Our TV didn't work. There is not possibility to charge phone on the fly."

Minusy: "Same as inbound flight"

Minusy: "No USB port"

Minusy: "Their short flight from Frankfurt to Lisbon was not that comfortable. Seats were thin, close together. My knees were jammed against the seat in front of me. Glad the international flight was more comfortable. Somehow we did not get the memo that there was a 0 baggage allowance for an international flight. Most give 1 or two bags free. So when we had to pay 80 euros for each bag it started off our trip with TAP a lot disappointed. We still have to fly back and we can go online and pay before hand and get it for 45 euros each. Increased out ticket prices by 205 euros. Will make me take a second thought before I book with TAP again."

Plusy: "Fast boarding. TAP crew was nice as always."
Minusy: "Cabin was freezing cold, all 8 hours. There seems to be no balance for the cabin's temperature in these long flights. Make sure you have a jacket and a blanket."

Plusy: "The food was good and there was a decent variety of things to watch."
Minusy: "Having another TSA check at our gate at the last minute just because we were going to New York, the whole process made our boarding time late and our take off time pushed back even though they had 3 hrs to figure it out. The main flight stuardess in charge was rude and kept giving attitude to people when they asked questions because half the people on the flight didn't understand Portuguese. I wasn't allowed to pick my seat on the website so we ended up in a middle row. The person i was traveling with is over 6 ft and could not comfortably fit in the seats. Thankfully no one sat on the end so we were able to spread out between 3 seats. The entire experience made us not want to fly into Portugal again."

Plusy: "Good entertainment system"
Minusy: "Flight crew could have been more polite"

Plusy: "The food and air conditioning"
Minusy: "I purposely got a seat in the front row for extra leg room next to my two friends whose tickets I paid for. The TV in my seat was broken and I therefore could not at all watch TV unless I moved to another seat. I ended up not being able to sit with my friends for the entire seven-hour flight. The flight was delayed multiple times. The first time it was delayed because they were doing an extra security search by hand in the Gated area awaiting to board the plane. I have never seen this in my life and it was definitely started. Then we were on board the plane for almost an hour before they made an announcement that they found a broken part on the plane and had to switch planes. It was all very fishy. Quite frankly that I want my money back."

Minusy: "The movies could have been better. Food was average."

Plusy: "The staff were very pleasant, extremely helpful and stylish (the airline's choice for attire is clean with great usage of Portugal's national colors). Thank you for the enjoyable ride home."
Minusy: "Nothing"

Plusy: "Entertainment! Loved having such a wide selection of things to watch on the screen at my seat. Such a nice luxury to be able to watch a movie, a show, check the status of the flight/plane/distance/time/map, and more."
Minusy: "The food wasn't that appetizing. It actually gave me upset stomach for the rest of the flight. I was in the bathroom 3x during the flight and I usually don't use the restroom more than once during any given flight. I didn't like that when asking for a drink of water, they only give a half full cup of room-temperature water. On an 8 hour flight, I get dehydrated and could drink 2 water bottles alone. I don't like to be a nuisance to the attendants so I only asked for water twice. I just wish they would provide small personal bottles per customer. I also have never flown on TAP before so I wasn't aware of anything like how to call an attendant using the touch-screen or even that watching movies was free. It should be said over the intercom at the beginning of the flight."

Plusy: "everything was great"
Minusy: "they had some video problems early in the flight but had it fixed about a third into the flight"

Minusy: "Flight left without us"

Minusy: "Poor policy regarding musical instrument. Probably the only company asking to pay a special fee on hold or to buy an extra seat for a regular guitar. Ridiculous."

Plusy: "I had a flight from Madrid --> Lisbon airport with a final connection from Lisbon --> NYC JFK and we were delayed in Madrid therefore arriving at boarding time of our other flight in Lisbon. The crew was so professional and prepared that when we landed in Lisbon there was a bus that brought about 25 of us who were connecting with final destination to JFK to the closest door to go through passport control and board onto our flight to JFK that they held for a good 30-45 minutes until all of us made our connection. Very professional and organized. Much appreciated that I didn't miss my final connection! Love flying TAP and will continue to do so!"

Plusy: "Andrera Araijo was extremely friendly, attentive and energetic. She smiled through out the entire flight. Whether she was attending to me or a fellow passenger it was all smiles. She definitely made smile. God bless you Andrera!"

Plusy: "the crew were amazingly warm, professional and attentive."
Minusy: "no food option without a dead animal in it"

Plusy: "Lots of leg room, seats recline nicely, the flight was not full so there was room to move. AC power under the seats, plus an USB charger in every seat"
Minusy: "The seats, just were not comfortable enough for that long of a flight."

Plusy: "The captain and the crew were excellent."
Minusy: "Upgrade the entertainment system."

Minusy: "The seats were not comfortable. It hurt my back."

Plusy: "Big space between seats. Best screen entertainment."
Minusy: "Food was only average. Especially fish."

Minusy: "Being sat in a middle seat. With that being said, it was OK. No problems."

Minusy: "some chaos at boarding, with redundant passport control. Upon arrival, we were held for 45 min at JFK, as the gate wasn't ready and the crew had the engines running and fumes penetrated the cabin that made me almost sick. I guess that's not much of a TAP fault, but it was a bad finish of an otherwise uneventful flight..."

Plusy: "Me encanto el asiento que me asignaron y que las películas se pudiera escuchar en español. Gracias Tap Portugal por ese viaje tan cómodo"
Minusy: "Que no tenían la hoja de migración para entrar a EUA en idioma español solo en Inglés y Portugués"

Plusy: "My check in was by far the easiest it has ever been on any of the international flights I've taken over the years. This was my first flight with TAP Portugal and I will certainly by happy to fly with them again. The next time, I'm going to take advantage of their offer to stop over in Lisboa."