Znajdź tanie loty z Finlandii do Krakowa

Plusy: "Vegetarian option of the food. Constant hydration"
Minusy: "WiFi"

Plusy: "Cabin crew were great."
Minusy: "Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer"

Minusy: "Lufthansa not taking any responsibility for allowing connection time to be so short. Everyone on the fight from London missed their connections!"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plusy: ",Crew was amazing, took extra care of passengers.Very polite and friendly."

Minusy: "Entertainment system on LH flight was slow to react and frustrating."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Flight crew and airport crew very helpful ,"
Minusy: "Due to delay in LA, was rescheduled to later flight which was also delayed"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Great service, smooth, on-time flight."

Minusy: "A little older aircraft and seat was very warned"

Plusy: "Very satisfied"

Plusy: "The crew was really nice"
Minusy: "The flight was delayed, there was no TV or any other entertainment"

Plusy: "Crew was nice, Feel safe"
Minusy: "We left Frankfurt over hour late, no entertainment at all, small plains have usually few big TVs on the sealling there was nothing."

Plusy: "Arrived safely; good selection of movies; sound reasonable."
Minusy: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."

Plusy: "Promptness Excellent cabin crew"

Minusy: "Plane was old and had no in flight entertainment"

Minusy: "Opóźnienie lotu"

Plusy: "good flight."
Minusy: "Ran a timy bit late but staff was all very nice."

Minusy: "Late arrival in Munich, missed connection to Krakow, no rebooking and nobody cared that we, 3 people, get to our destination the same day. Spent 12 hours ( 10 am to 10 pm ) at Munich airport not knowing if and/or when we get on the plane, hoping to be on 10 pm flight, not making any connection all day long. Suggestions to fly through different city or on different airline we’re met with shrug and “ not possible “ reply. Having one Omaha Krakow Lufthansa ticket made no difference to anybody. Horrible experience specially that one of us was 80 years old. Will never fly with Lufthansa again. None of my friends will. Dreading my flight back. Kasia Bradley"

Plusy: "Nothing"
Minusy: "Big chaos on airport: 3x changed the Gate, workers at boarding don’t speak English and ask me to speak Germany...everything was terrible and I never use Lufthansa again and don’t recommend to anybody..."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Everything as expected"

Plusy: "Nothing!"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent."

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Service is good, you actually get food and drinks, thanks for that."
Minusy: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "The crew was a 10. They were wonderful."
Minusy: "I was in business class and the tv remote did not work."

Plusy: "I loved the TVs, food, and the service. The TV's had so much to watch, and made the time pass so much faster. The service was amazing! They came by so often to give us whatever we needed! Great experience!"
Minusy: "Nothing"

Plusy: "The crew"
Minusy: "No escalators when we arrived in Frankfurt and the bus ride before getting on planetoAthens was not good"

Plusy: "Good choices were great and tasted great also.."
Minusy: "seats not so comfortable"

Plusy: "Once again Lufthansa crew is the best"

Plusy: "I really don't remember. I slept through the entire flight."
Minusy: "They boarded us from the back and the front of the plane so at one point you had people trying to pass each other in the aisles. Weird. That could've been handled better. Also, people were allowed to put their back packs in the over head so didn't leave much room for luggsge carry on. Flight attendants weren't helpful either. One just said that all carry on should be able to under the seat."

Plusy: "They had delicious little sandwiches for breakfast, and were amazingly efficient at getting out the snacks and coffee."

Plusy: "A380 flies smoothie."
Minusy: "Drop Off bagage at MIA airport. I did online check-in..but, the line for DropOFF so long and only ONE person attending..i suggest improve desk services..."

Minusy: "I didn't like missing my flight"

Plusy: "my favorite airline"

"Great experience!"

"Flight were delayed which made me miss all the other flights. Bags are still missing from 2 weeks ago. This airline is worse the Spirit Airlines!"

Minusy: "The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear."

Plusy: "A350, very comfortable and quiet. Good crew and pleasant flight"
Minusy: "cabin temperature was a bit too high through the night."

Plusy: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."

Minusy: "- Leave in time - Working onboard entertainment system"

Plusy: "Crew great."
Minusy: "Seats too close together. Armrest on aisle could not be raised making exit almost impossible."

Plusy: "A350, smooth and quiet. Nice plane"
Minusy: "Seats in business are a little crowded and close together. opening to get in and out of seat is minimal"

Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"

Plusy: "The crew was helpful and polite, food was good"
Minusy: "Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already."

Plusy: "reasonable leg room comfortable seat"
Minusy: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Plusy: "New plane, good food choices."
Minusy: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Plusy: "Speed boarding process."
Minusy: "No entertainment system on a 3 hour flight..."

Minusy: "The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight"

Plusy: "The crew is excellent. Very friendly, professional, and helpful. Both on board and at the desk inside the airport. They listen to your needs and respond the best they can. Seats are comfortable enough for Economy. Good selection of movies to watch. The flight was on time and arrived even a little earlier than expected."
Minusy: "The food was filling, but not particularly tasty. For those seated toward the back, there was no choice. Although maybe there was no choice to begin with. Normally, on international flights, for the first (bigger) meal at least, you are given two choices, such as meat or vegetarian, beef or chicken. The food itself wasn't great. The salad was below average on both flight, from and to Chicago. So was the desert. Drinks are offered once with each meal in very small glasses. Although there is a bottle of water from the start."

Plusy: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Minusy: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Plusy: "Free WiFi in the air. Email received in air tracking missing luggage. Stressful to receive, but at least I could see where it was & when it would arrive. Didn’t order a meal, but there was a wide variety of snacks for purchase. Very nice crew. Great leg room."
Minusy: "Missing luggage. WiFi spotty."

Plusy: "Automated scanning for boardin* at gate area. Food in business was exactly what was needed( breakfast) Attentive staff"
Minusy: "The slow boarding once entering the aircraft, it seems the passengers don’t know how to take their seats quickly."

Plusy: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Minusy: "Just long flight in general."

Plusy: "Food, entertainment, service"

Minusy: "The flight from Helsinki arrived 2 hours late to JFK due to mechanical reasons causing some passengers miss their connectiing flights, which is quite normal in airline practice. What was not normal and supper aggravating was the fact that nobody met us at the gate to help us rebook our missed flights. We had to find an AA agent in the departure area and stand in line with other passengers who were checking in to their flight to Jordan. There was no customer service what so ever provided by Finnair."

Plusy: "The staff was professional and friendly. The waits were short on boarding."
Minusy: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Plusy: "I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around."

Plusy: "Good smooth flight, on time. No complaints"

Plusy: "The friendly crew, and quiet cabin"
Minusy: "The food was too Finnish."

Plusy: "excellent service, loads of attention, good gluten free food choices with a finnish twist"

Plusy: "Crew were great / free wine !"
Minusy: "Crowded and chaotic boarding"

Plusy: "Was great on the way to Helsinki and extremely poor on the return trip."
Minusy: "Seat pitch was horrible! Almost as bad as United and American. Very uncomfortable!"

Plusy: "Plenty of leg room, and I got an empty seat next to me! Food was served on time (an hour into the flight, and about two hours from the destination). The options were decent particularly the caserole in terms of portions. Plenty of overheard compartment space, even with a nearly full flight."
Minusy: "The arm rest between seats doesn't raise to the full upright position, only one-half way. The TV needed to be reset by the purser due to it being stuck on kiddie mode. If you're a snacker, bring food."

Plusy: "Airport was very comfortable to be at, Flight Crew was nice and helpful. Great movie selection to my taste. Plane landed"
Minusy: "The temperature during the flight made my experience very uncomfortable. It was way too cold. I know that it could get chilly at the board and do take warm clothes with me just in case, but this was way too cold. Neither blanket nor my stuff helped. Another thing - I was sitting in the raw 50, and at the 49th raw crew ran out of chicken with only pasta left. ))) This happens, I get it. I've had it actually happened to me before on British Airways flights too couple of times. So it's not too big of a deal. I just wish that pasta tasted better)))"

Plusy: "Service was great. Comfortable seats and the individual tvs made the 8+ hour flight to NY go so quick and easy. I'll definitely fly finnair again!"

Plusy: "I'm alive. The plane did not implode. No crashes! The crew was polite. Plane was very late leaving. Not a good thing."
Minusy: "Had to pay more for extra baggage than a person with the "right" ticket #'s. How to know this trivia in Feb. when buying ticket? My starting #'s did not allow me to prepay online. Instead, rush to airport, pay more by having to pay in person. 2. I also could NOT get my boarding pass online. Instead, forced to drive to airport day before just to be sure I'd be on plane! Finnair counter, Hannele politely double-checked all's well, handed me boarding pass. Hannele told to buy extra baggage online being cheaper. This promise, not accurate. Absurd!"

Plusy: "Crew was awesome. Entertainment was good."
Minusy: "Plane was late leaving Helsinki due to broken latch, which made us late getting into Chicago. After landing we waited at least 45 minutes to get to a gate. It took at least 30 minutes to get off the plane and then getting through customs was a nightmare. Arrival board at O'Hare said plane was on time, but listed gate as 0, which of course doesn't exist so our ride home had no idea what was going on or what was taking so long and ended up waiting over three hours for us to get through everything to meet them."

Minusy: "long waiting time in the bus before the flight"

Plusy: "Great service, staff and punctuality"
Minusy: "The food was soggy and overheated"

Plusy: "The shorter flight to Zurich was on a smaller plane than the overseas one, but I'm not sure what model. It seemed about average for comfort; overhead bins held my backpack easily, while I find many older planes do not. Coffee or soda was free, everything else was for sale. Attendants on this flight were very busy and very friendly. Check-in was run very efficiently. My check-through luggage arrived intact. Overall a good experience on a two-hour journey. Plane arrived about 10 minutes ahead of schedule, which is always a plus."
Minusy: "No real issues with this flight. it accomplished my objective - to get to Switzerland intact, with a minimum of fuss."

Plusy: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Minusy: "Amenity kit was a little basic."

Minusy: "We had to sit on the runway for a very long time after landing and I missed my connecting flight. It also took a very long time to get a hotel assignment because I was stuck in Chicago overnight. The finnair air agents at ohare were not very understanding or helpful. I was sent from their line to American Airlines and then back again. They were slow. We waited in the line for a long time for someone to come and help us. overall they were not very apologetic regarding the fact that I was stuck there overnight. It took soooo long to get to the hotel. I arrived there well after midnight. Overall it was a very unpleasant experience. I DO NOT UNDERSTAND WHY FLIGHTS ARE BOOKED SO CLOSE TOGETHER. NO LAYOVER TIME IN BETWEEN MEANS MISSED CONNECTIONS! THIS HAPPENED BOTH WAYS ON MY TRIP. VERY ANNOYING"

Plusy: "Service, staff, food and beverages all excellent"
Minusy: "Seat was just a little hard when lying on my side"

Plusy: "Pilots did a great job at Helsinki. There were a strong wind and rain. Crew was really sweet."
Minusy: "There was a confusion with boarding passes in Helsinki. Some of passengers were waiting almost until beginning of boarding with no seat number. Also was a delay because they're waiting for a some passenger from a connecting flight . Seats haven't enough leg room for person 5"8 but crew and food was amazing."

Minusy: "We didn't get from Helsinki to Dublin we were redirect via Paris."

Plusy: "A bit delaye in Departure but ok overall"

Plusy: "Finnair lost my luggage on my way to Sweden. However, they upgraded my seat to Business class during my flight home from Helsinki. It was great!"

Minusy: "Experience was totally let down by the airport; nothing to blame the aircraft staff though. Avoid Helsinki airport like the plague for stopovers: bad signage, woeful information how to get to the city efficiently in English. HORRIBLE experience when trying to get lost property: you got to PAY for your initial email or pay top dollar just for a stupid and aggravating phone call!!! The number of exclamation marks is not exaggerated here. You can't even ask if they even have the item in their possession. Rarely had such a bad experience at an airport, and I travel a lot for work. This alone makes me think thrice about EVER getting Finnair again. Same company that manages the airport, so I'm giving this flight a bad review."

Plusy: "Finnair is great when nothing goes wrong..."
Minusy: "... but a disaster when things go wrong. Too many pilots "sick" on new year day so our HEL-SIN flight was cancelled. We spent three hours at the airport queueing and only getting a hotel. No alternative flight. We spent an hour waiting on line at their call center (no local numbers, only one Finland number) and got rebooked on a super tight HEL-FRA-LHR-SIN connectiob, which we barely made as the connection times were so short. Plus they messed up the checkin so we got denied boarding in Frankfurt and lost our suitcases. Perfect storm... we will NEVER take this airline again. Totally understaffed and I competent. Fly a major airline and pay a little more to avoid things like this..."

Plusy: "HiFly is awful. Terrible food. Really not much service. It gets you from point A to B ..... but not always. Our return flight was cancelled with no reason given. Instead of a 2pm direct we were put on an 8am with a layover. The only saving grace is that our transatlantic was on Delta, which was amazing."
Minusy: "Awful food No service Outsourced both flights to a low budget third party carrier Canceled return flight with no reason or apologies OR compensation (as of this moment) provided"

Plusy: "My luggage was found and collected and transfered for me by Phillipines Airlines staff at Hong Kong airport."

Plusy: "The crew was courteous."
Minusy: "Another passenger dropped a very heavy suitcase on my head. I have never been afraid for my safety before, but this time I was. I wasn't seriously hurt but what really upsets me is that the other person wasn't even reprimanded. Also, that suitcase was way too heavy and I'm surprised this person was allowed to board the plane with it. Also, boarding was horrible and the flight was late. I will never forget this experience and would avoid flying with Finnair ever again! This was really the worst flight I have ever experienced!"

Plusy: "Arrived ahead of time Crue"
Minusy: "Sales on board"

Plusy: "direct flight from Helsinki to Miami was good"
Minusy: "Only few movies, announcements were very quiet, the pilot barely spoke English, flight was 2.5 hours late."

"It was so helpful to be able to board the plane front and back. It makes it so much faster. It was also helpful announcements were made in French and English. I cannot thing of anything that would have made that short flight better."

Plusy: "It was a decent train ride."
Minusy: "Stating it’s a train from the beginning and not having to go from one train station to another."

Plusy: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Minusy: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Plusy: "Nothing"
Minusy: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Plusy: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Minusy: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Plusy: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Minusy: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Minusy: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Minusy: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Minusy: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Plusy: "It was very comfortable and pleasant."
Minusy: "Could be a little better the service, the dinner was late"

Minusy: "The craft is a bit old. Harsh landing."

Plusy: "Air. France usual"
Minusy: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Plusy: "Red wine was excellent"
Minusy: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Plusy: "Crew was amazing. Service and food was good."
Minusy: "Random TSA check was not needed at the end when boarding."

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "cbvghjkl;"
Minusy: "mmmm"

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Minusy: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."

Plusy: "Plane was new, and seatback screen responsive and functional."
Minusy: "Economy seats not very comfortable, very tightly packed together"

Minusy: "WiFi"

Minusy: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Plusy: "Crew was very nice and the food was excellent."

Plusy: "Lot"
Minusy: "Nic"

Plusy: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Minusy: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Minusy: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Plusy: "Good selection of movies"

Plusy: "Timely and smooth teansit."
Minusy: "Food has a way to go to be appetising."

Plusy: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Minusy: "Business class seating on the AirBus 318 is very cramped."

Plusy: "On time."
Minusy: "Did not seat together passengers, although booked and checked in at the same time."

Plusy: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Plusy: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Minusy: "Nothing."

Plusy: "Nothing."
Minusy: "Everything. The crew seemed to skip over me and my husband multiple times. So we sat there with garbage the whole flight. My entertainment was broken and they had no solution but giving me $30 to use at the duty free shop the same day as the flighty. I paid extra for premium seating in an exit row and that was their idea of fair compensation. The crew ran out of vegetarian food so I didn’t eat anything but cold stale bread. The crew was non-existent most of the flight."

Plusy: "Food has improved a lot on business class. Meals are more creative."
Minusy: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Plusy: "Nothing"
Minusy: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Plusy: "I like fly attendant who served us meal"
Minusy: "I didn’t like that space between each seat is small"

Minusy: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Plusy: "Service was great, flight was on time and I really enjoyed everything"
Minusy: "Little turbulence but overall it comes as usual so it was worth the flight"

Minusy: "I was asked to change my seat repeatedly"

Plusy: "The cheese and the bread"
Minusy: "The unprofessional staff during boarding and food serving"

Plusy: "All was good we didn’t feel the time 9 hours passed easily"
Minusy: "Nothing special"

Plusy: "It was Amazing staff helpfull and fresh.. love it"
Minusy: "Flight of almost 3 hours was not entreteiment at all just magazines."

Plusy: "The crew was very nice and helpful."
Minusy: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Minusy: "Opóźnienie"

Plusy: "Arrived on time"
Minusy: "Cattle car accommodations"

Plusy: "Not much."
Minusy: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."

Plusy: "The crew was very nice and helpful."
Minusy: "The food was really poor. The chicken was as dry as it can be. The food taste was poor. I flow 3 weeks ago with KLM and the food was pretty good for flight food. Plus I didn't get my baggage at the end."

Plusy: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Minusy: "delayed flight, hot overall plane, personal TV malfunctioned a lot"

Plusy: "Wifi and the nice crew"
Minusy: "The food option"

Plusy: "This was the strange not being able to buy crew just ignores you because you’re not part of the club bought a head of time. I had no idea"
Minusy: "Should make it very clear that you have to order food ahead of time! I did not know this and had to go nine hours without food or water!!!!"

Plusy: "Bad for 12 hrs flight passengers need hot food"
Minusy: "Long flight is not about just saving money"

Plusy: "The flight attendants were nice."
Minusy: "Flight entertainment, more leg space, more aisle space (people kept bumping into me while I was sleeping), free drinks (at least free water service)."

Plusy: "Great aircraft Boeing 787 Dreamliner! Rome to LAX at 40,000 feet for 12 hours. Smooth flight."
Minusy: "Bring your own FOOD and WATER/SODA. Also if you are a big person, the bulkhead seats and seats on the exit rows are narrower than other coach seats due to the folding video screen between seats. If you are a small spindly person, no problem but if you are a big person, the seats are uncomfortable."

Minusy: "Be on time and not spending my night at the airport because i lost the flight and they could not find anything earlier. I will never travel with kiwi again."

Minusy: "Not worth what you think you might save on air fare. They really seemed interested only in trying collect every possible fee they could. Instead of weighing carry on at check-in, they wait until the boarding process."

Plusy: "Good movies and entertsinment"

Minusy: "Our flight from VCE to CDG was delayed 30 minutes and the flight from CDG to FLL was early. We missed our check in by TEN MINUTES and were not even allowed to pass the security to speak to someone at a counter. We were told with ZERO empathy that we lost all of our money from the previous flight and we needed to buy another ticket. VERY EXPENSIVE TICKETS. The only VERY EXPENSIVE tickets available had a 6 hour layover IN MOSCOW. This was such a horrible experience. What a way to end our honeymoon. You have utterly destroyed something that was supposed to be a wonderful experience."

Plusy: "Seat was good and so was the crew"
Minusy: "The food was not enough even for me; 96 pounds woman. I had vegetarian option and had small salad and 2 pieces of tofu with plum for desert. Not even a piece of bread."

Minusy: "In Copenhagen the Norwegian transfer desk was closed and everyone was sent to the gate. The gate staff did not even acknowledge that we were all waiting there as they set up. It was very confusing and a few short words of greeting would have helped out us all at ease."

Plusy: "Cena"
Minusy: "przy odprawie on-line powinien być wybór miejsca w samolocie."

Plusy: "Internet na pokładzie. Uśmiechnięta i enrgiczna obsługa pokładu."
Minusy: "Opóźniony bagaż przyleciał następnego dnia. A czasu na przepakowanie z lotu na lot było 3h więc raczej sporo."

Minusy: "Boarding was ridiculous! The gate was significantly too small for a number of passengers that needed to board. There were no clear announcements out how to organize ourselves therefore it was complete chaos with no one knowing where to line up. The crew was the most ridiculous!!! I sat four or five rows from the back and was Peerview to all of their conversations about their hair, about their schedules, about your “valued guest”, about their shifts, about Batman, about anything and everything during the time the plane dark when your “valued customers” were supposed to be able to sleep. It went on and on at a volume that was just absolutely not necessary or professional. This was the least professional crew I have ever experienced and I travel extensively! Comfort the Cabin was freezing cold entire time. I bought a blanket which did basically nothing! Was it Oliver twist blanket before hand? The free blankets I get on other lines with the chill out significantly better! Food and drinks was nonexistent which I suppose is the new trend cutting service for profit. However it should’ve been clearly stated to passengers, that we can prepare for the 11 hour flight!! Entertainment it was nice that each seat had a screen, however the selection of entertainment was poor! For example each TV series only had one episode available."

Plusy: "Comfortable cabin and seats, plenty of restrooms."
Minusy: "As economy passengers, we paid for a reserved seat, baggage, and leg room. There were no extras offered, not even water, so bring your own. The cabin was noisy with frequent servivice for upgraded passengers so it was difficult to sleep on this overnight flight that left NYC at midnight."

Plusy: "We had a great flight from Copenhagen to Orlando on a 787 Dreamliner."

Plusy: "Fast processing, fast baggage, very efficient"
Minusy: "They charge for drinking water, no snack, no morning coffee"

Plusy: "Needed to check in bags 24 hrs before the flight and do it online otherwise you have to pay $100 at the airport instead of the normal $35. It was extremely difficult to even tell if I needed to pay for checked luggage at all, when I tried to login to checkin I got an error that said "A technical error has occured""
Minusy: "Baggage fees are a total scam. $35 over 24 hours ahead of the flight paid online or $100 at the airport. No where does the ticket tell you this."

Plusy: "Punktualność miła obsługa. Polecam."

Minusy: "I had to sleep on the cold airport floor by myself because every hotel close to the airport was full. Those 5 minutes late caused me a very miserable next 24 hours sitting at the airport."

Plusy: "The nearly lie flat seats in premium class were nice."
Minusy: "No Dreamliner—more like a nightmare liner. No online boarding pass meant reentering security line with no fewer than 500 people in front of us; 3 hour delay departing newark; filthy, crowded, standing room only lounge in Newark; no sight of flight attendants until 2 hours after take off (by that time it was 4am and no beverage)."

Minusy: "Almost 2 hours to check in at jfk. Not given the option for bag drop or checking in online. Worst lines I’ve ever experienced. Awful airline. Never again!"

Minusy: "Kind of a bumpy landing and the flight was delayed. Baggage check in terminals were down as well, which caused quite a bit of delay"

Plusy: "Price was decent"
Minusy: "Cabin was baking hot throughout flight. Small selection of movies. No way to get comfortable in seat to sleep at all. Anytime food or beverage served light is on, so it was bright a lot of our red eye."

Plusy: "Boarding was pretty easy"
Minusy: "If you do pay you don’t get offered a drink. Charge €80 for a bag didn’t tell you how much before sending you up to pay holding you boarding pass hostage. They increased that from €50 because of the summer."

Minusy: "No food or drink Over $200 for 2 pieces of luggage"

Plusy: "comfortable and overall good"
Minusy: "my luggage didn't come and had to wait until the next evening"

Plusy: "The actual flight was alright, the pilot seemed cheery, and the staff was doing their thing."
Minusy: "The flight was delayed, then delayed again. I realize this is part of flying, but the care provided for passengers was awful. I received a text message again, that the flight would be delayed further and meal vouchers would be given out. No one came to the desk for literally-hours and hours and hours. People were calling, but no one to get ahold of. When the meal vouchers did come, it was hardly a meal rate, but snack rate. I could literally get water and a bag of chips without spending more money. Aside from that-the only place to get food at that time had VERY little to offer. Then-as the flight was delayed, I was stranded in New York City as the busses were no longer running. I had bought 2 seats, only to not make either of them. I had to book a train-wait another 3.45 hours into the morning hours, and pay for the entire train. All of this was after the flight to Europe had been canceled without purpose, and I am still waiting for a refund for booking another flight after missing the origional connection-considering i had to fly to Paris instead of Oslo-and my destination was Berlin. My experience with Norwegian"

Plusy: "Ok"

Plusy: "Crew was nice"
Minusy: "I think there is a limit of how low of a service you provide to customers and the luggage limit, which includes your personal item (!) was not clearly spelled out so you can imagine I was not happy to pay another 40 pounds on the way back"

Plusy: "Nothing"
Minusy: "I missed my flight waiting at the wrong gate( there was another flight to Stockholm, my connecting city, being conducted by another airline) I did not notice until it was too late. The airline neglected to offload my checked luggage, refused to do accommodate me with a change fee and now has lost my bag and has no idea where it is."

Plusy: "I recieved emails informing me of possible disruption to travel to and from airport ie road congestion & weather conditions and recommendations to avoid delays which I thought was a very helpful service."
Minusy: "We didn't pre order food but understood snacks could be ordered during flight. The sandwiches had all sold soon after we departed New York. We were lucky enough to buy the last fruit salad. We had nothing else to eat for the entire journey. We booked hand luggage only. Obtaining a boarding pass electronically for myself and my partner was impossible. On the fourth attempt I booked myself in individually and was successfully. I then booked in my partner successfully.We tried to go through departures armed with our boarding pass but we're refused entry. We were redirected back to Norwegian main check in to obtain a happy face stamp on our boarding pass which is obtained after the weight of the luggage has been checked. Unfortunately this means that instead of going straight through departures with hand luggage only we had to go to the main Check in anyway. I agree with checking weight of hand luggage but the process could be improved greatly."

Plusy: "My seat was comfortable,bathrooms were clean."
Minusy: "Some not all of the staff was a tad bit cooler in demanor than was needed. Too much movement by other passengers."

Plusy: "Ordering menu was fun and convenient."
Minusy: "Hot sandwhich, cold sandwhich... didn't matter what we tried to order. It all was horrid. And I like bad food. I like bad airplane food. But the hot sandwhich the first time was still frozen in the middle. The second time it was all warm but still taste was awful. The cold sandwhich... also gross. And I don't mind bad samdwhiches from a 711 or a gas station at a rest stop. But I could hardly touch either of these."

Plusy: "Smooth boarding and helpful staff."
Minusy: "Did not know that I would need to have my own headphones. Purchased rather poor sound experience headphones. Could not make my meal request change as vegetarian. Did not see that even when I booked the flight. Passengers should take their own light snacks and drinks after security."

Plusy: "Wszystko oky., jak zawsze.Polecam Norwegiana."
Minusy: "Nie podobalo mi się opóźnienie lotu."

Minusy: "Not everyone was offered food or drinks. I had food and drinks. But my friend who sat besides me didn't get anything."

Minusy: "My bag was lost and I'm so sad"

Plusy: "The plane was new and had could technology. The lighting, windows, touch screens and bathrooms were all in good condition."
Minusy: "The flight took a long time to load. I could not check in online or pick my seats. We checked a stroller when boarding, and when we got off we were told we could not get it until we went through customs. Customs at LAX takes an hour to get through, which left us with a baby and all of our carry-on luggage to transport for an hour. We traveled through many airports on this trip, but never had our stroller not available at the gate."

Plusy: "Bigger windows, better storage, and the cabin pressure meant no jet lag. Cabin attendants were great. Amazing!"
Minusy: "Other passengers: I can't believe how rude people are these days. No fault of Norwegian, though!"

Plusy: "The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane."
Minusy: "Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;("

Plusy: "Dreamliner was great, smoothest flight I've ever been on."

Plusy: "Best kind of flight, uneventful. Plenty of leg room. Would definitely fly with Norwegian again."

Plusy: "For about half of the primary overseas carriers, I had a very comfy seat on a new 787 Dreamliner. Amazing!"

Minusy: "- The unexplained delay - The waiting on tarmac"

Minusy: "During ticketing , the crew is OK with my luggage. when we proceed to the gate , the crew Susan is very rude and threaten if we do not pay 40GPB, she will not let us board and scared my 7 years kid."

Plusy: "Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time..."
Minusy: "Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time..."

Minusy: "First off. I was late to my flight on the 19th, and Norwegian forced me to purchase an entire new ticket for a flight the next day. I have missed flights before and have never had to pay for another flight. The the next day, when I go to board, I see it is not Norwegian Air at all, it is some airline called Hi Fly that I have never heard of. Norwegian sold this flight to someone else. This airline is not up to my standards. The entertainment selection was very sparse. Besides the 1 1/2 meals provided, there was no food on an 11 hour flight! They ran out of alcohol 3 hours into the flight, which again, I have never seen that happen before."

Plusy: "Boarding"
Minusy: "NO WI-FI"

Plusy: "My husband and I flew from London to Los Angeles on the Dreamliner. Check-in at the airport was quick and easy. Other than a delay of 45 minutes in London to change a tire on the plane, the flight was quite pleasant, The seats were comfortable & in excellent condition with a good amount of leg room. Entertainment was varied and easily accessible on the back of the seat in front."

"Całokształt obsługi"

"wspaniała obsługa, bardzo przyjazna atmosfera, wygoda. Polecam!"

Plusy: "szybko jak zawsze"
Minusy: "Wypelnianie dokumentow wymaganych przez polski rząd dla cudzoziemców nie znajacych jezyka....otrzymuja strony a4 drobnym drukiem tylko po polsku,bez tlumaczenia, a zaloga byla dzis ze wszystkich stron, tylko nie z Polski.Nie wiedzieli takze, czy osoby podróżujące tranzytem maja je wypełniać, czy tez nie."

Plusy: "Cena najbardziej mi odpowiadała oraz szybki przelot."
Minusy: "Stewardzi, którzy co chwilę przeszkadzają i namawiają do kupna nikomu niepotrzebnych rzeczy."

Minusy: "Nie było włączone ogrzewanie przez co było bardzo zimno."

Plusy: "Quick boarding."
Minusy: "The seats are just not comfortable in the slightest. There is no room. No where to put your legs."

Plusy: "Great flight"
Minusy: "Everything was great"

Plusy: "Cena."
Minusy: "Zmarzłem. Kawa parzona."

Minusy: "Nie wpuścili na pokład bo był błąd w nazwisku,"

Plusy: "Miękkie lądowanie."
Minusy: "Bardzo wysoka temperatura na pokładzie - są to odczucia wielu pasażerów. Mimo opóźnienia gate został otwarty planowo co skutkowało 40 minutowym czekaniem w korytarzu."

Minusy: "Opóźnienie ponad 40 min."

Plusy: "Hassle free boarding."
Minusy: "At least serve water for free."

Plusy: "The crew on the plain were great"
Minusy: "The flight was delied and no one let us know The ground crew wasnt nice at all, even a bit meen..."

Plusy: "Wygodnie i komfortowo"

Plusy: "Comfortably seats and more reliability."
Minusy: "It’s a classic ryanair flight. Need I say anymore!"

Minusy: "W samolocie było zdecydowanie za ciepło"

Plusy: "Załoga super"
Minusy: "Siedzenia, sa strasznie niewygodne"

Plusy: "Cheap easy way to fly"
Minusy: "Creamed way too many people on bus at airport. Boarding way hectic and crowded"

Plusy: "Crew was professional and well organised."
Minusy: "N/A"

Plusy: "Pomocna i zaangażowana załoga"
Minusy: "Wybór zdrowych i świeżych przekąsek. Wsparcie w poskramianiu bez przerwy płaczących dzieci innych pasażerów."

Plusy: "Exellent start and landing! Bravo pilots!"

Minusy: "Zdecydowanie regulamin Ryanair w przypadku kiedy chce się zmienić kierunek lotu, datę bądź pasażerów. Ceny z kosmosu, zdecydowanie ostatni raz kupiłam u Was bilety"

Minusy: "Great and happy"

Minusy: "Punktualność"

Plusy: "Niesamowita załoga"
Minusy: "wygodę i rozrywkę"

Plusy: "The price of the ticket was cheap..."
Minusy: "But we paid for it with our luggage. The staff was extremely unhelpful. They sneak up on you with extra charges. Not worth it! Rather use my money for a better flight and be more comfortable. They didn't even have water on the flight that I could have without purchasing."

Plusy: "Załoga super, bardzo miła obsługa klienta"
Minusy: "Spóźnione loty, zawsze zostaje lęki nie smak niestety"

Plusy: "Mimo to że mój poprzedni lot był spóźniony, dzięki profesjonalizmu pracowników lotniska Kraków zdołźylem na lot do Oslo - Torp"

Plusy: "Profesjonalizm załogi"

Plusy: "Trafilo mi się super wygodne miejsce w pierwszym rzędzie."
Minusy: "Ciagle zawracanie głowy proponowanymi przez obsługę usługami, ale wiem ze dzięki takim zabiegom linie mogą sobie pozwolić na oferowanie tak atrakcyjnych cen za loty :)"

Plusy: "The take off was very smooth"
Minusy: "It was a bit too warm"

Minusy: "Diverted"

Plusy: "nothing"
Minusy: "have to pay 55 euro’s for checkin .... crew very rude at the desk"

Plusy: "Bardzo miła obsługa, co zaskakujące w znacznej przewadze męska."
Minusy: "strasznie dużo handlu"

Minusy: "Odwolany"

Plusy: "Cena"

Minusy: "Food was not offered and there was no entertainment but over all the flight was fine."

Minusy: "Staff were quite rude and didn't spend time explaining the delay we were having in English"

Minusy: "2 hours 36 min late no refreshments or apologies additional hour on the tarmac, no money penalty"

Plusy: "Ogólnie to tylko miła obsługa jest na plus, reszta to porażka."
Minusy: "Nie dość, że lot był opóźniony, to zmieniono bramkę na oddaloną od pierwotnej o kilometry, trzeba było się cofnąć do sali odlotów, później dwa przystanki kolejką i jeszcze maszerować dobre 400m. Jak już wsiedliśmy, to pilot zakomunikował, że postoimy przy terminalu jakieś 40 minut, bo korytarze powietrzne zwężone, czy coś w tym rodzaju. Na ciepło posiłki tylko po starcie. Masakra jakaś."

Minusy: "Opóźnienie lotu częste w przypadku Ryanair"

Plusy: "New aircraft lavazza stong coffee"
Minusy: "All was good"

Plusy: "Nic"
Minusy: "Wszystko. Zwlaszcza trzymanie ludzi w samolocie na pasie startowym przez 1.15h . Brak dostatecznej ilosci jedzenia i napojow na pokladzie."

Minusy: "Odlot opóźniony o 3h."

Plusy: "Crew"
Minusy: "Having to pay fee for airport check in."

Minusy: "An hour delay"

Plusy: "On time"

Plusy: "Lot nie był opóźniony, bardzo miła załoga oraz profesjonalizm usługi."
Minusy: "Na lotnisku w Krakowie trzeba było BARDZO długo czekać na walizki. Pociągi z lotniska w Krakowie na dworzec główny jezdzą co godzinę co jest niedopuszczalne. (Przez długi czas oczekiwania na walizki spóźniłem się na pociąg)"

Plusy: "Odprawa"
Minusy: "Opóźniony lot o 1 godzinę. Brak jakiejkolwiek informacji o opóźnieniu. Brak jakichkolwiek przeprosin."

Minusy: "An hour delay for take off, we were trapped in the plane"