Znajdź tanie loty z Ameryki Południowej do Krakowa

Plusy: "On-time, Service, flight & Behavior, conduct."

Plusy: "La atencion , la abilidad y sobre todo su cortesia.."

Plusy: "Good entertainment options"
Minusy: "More beverage services"

Plusy: "Nothing"
Minusy: "Food, crew service"

Plusy: "So so"
Minusy: "Food is junk."

Plusy: "It was a less old plane than in my JNB-DXB flight, but still old."
Minusy: "The outdated and unresponsive entertainment interface, the lack of legroom under the seats, and the fact that the already-limited legroom for middle seats must be shared, leading to tensions between passengers."

Minusy: "Delayed flight and the procedures too very long."

Plusy: "The flight was on schedule, departure and arrival."
Minusy: "The seats were very narrow."

Plusy: "Seat was okay and the laptop bag considered an extra carry-on was not good and I had to consolidate."
Minusy: "Qatar airways allowed us to take both separately and we could take up exit row if available without payment"

Minusy: "Flight was delayed for more than an hour. No courtesy to inform passengers. The boarding took place and all passengers were crammed into the departure lounge with no place to sit for more than an hour!"

Plusy: "Crew was average food was below average service was below par. Emirates is slipping. Boarding and deboarding was the worst."
Minusy: "Lots to be improved. Crew food boarding on board service."

Plusy: "Of the enormous amount of entertainment available, even I found something to keep me occupied."
Minusy: "Perhaps boarding."

Plusy: "Everything I saw a younger girl in the bad room passed out the crow help her a lot"
Minusy: "Excellent service"

Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."

Plusy: "All ok"
Minusy: "Sray bathrooms often."

Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."

Plusy: "The airplane The food"
Minusy: "The time"

Plusy: "Boarding was efficient."
Minusy: "The crew was non existent when something was needed, and a flight attendant tried to move us from our purchased seats to accommodate a woman who moved 3 times. While the attendant was mistaken; he insisted on seeing disturbing our sleep and asked to see our boarding pass as if we were not being honest. All that he said was , “oops, wrong row” and moved on as if nothing happened. No apology, nothing."

Minusy: "Beverage service was minimal even after requests"

Minusy: "Far too low temperature settings"

Plusy: "I felt very pampered!"

Plusy: "Least amount of time spent at baggage check, most helpful service on the ground and in flight, that I have ever experienced."

Plusy: "Food, Service, entertainment"

Plusy: "Crew is great and on their game"
Minusy: "Stuck next to and surrounded by crying babies on a long haul flight is terrible. So uncomfortable! Wish I could afford to upgrade but I suppose I must tough it out:/"

Plusy: "Great service from flight attendants. Fast professional and courteous. The flight wasn’t full so there was plenty of room to move around."
Minusy: "Baggage retrieval process is slower than normal. The airplane food was well, airplane food bland low quality."

Plusy: "Everything!"

Plusy: "Nothing"
Minusy: "EVERYTHING"

Plusy: "Verry efficient and helpful even with oversize canvas painting,, didn't expect luggage to be transferred so quickly but the made it!"
Minusy: "Delay and worry I would miss connection"

Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"

Plusy: "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
Minusy: "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."

Plusy: "Nothing. It was worst."
Minusy: "They bother me with my duty free gifts. You have to make some solutions"

Plusy: "customercare was good. Thank you."

Plusy: "I didn't like disemabarking and being walked to a bus and then being transported to the actual airport"

Plusy: "Liked the space & also entertainment."
Minusy: "Food was not good at all. My 12 year old couldn't eat at all."

Minusy: "There was a minor issue with bus availability at DXB once we landed. Other than that, the flight was excellent."

Plusy: "Lots of movies to watch -- when the system was actually working."
Minusy: "The food was THE worst I've ever had on any flight ever. And they served the same food for both meals... chicken, fish, or pasta for dinner AND breakfast... the latter which was at 3am of the time zone I was coming from. Both my kids (5 and 7) REFUSED to eat any of the food except the brew& butter, despite starving. My row and row behind me lost power during the flight so we had NO entertainment, and could no longer charge our devices for the rest of the 11-hour flight. They offered us magazines, but we had no overhead lights to be able to see. The crew managed to reboot the system about 2 hours after the first meal, so we enjoyed some entertainment, but after a little while, the movie and sound stopped working. After about an hour an announcement was made that the entire entertainment system would be rebooted. It started working around the last hour of the flight. Not relaxing at all."

Minusy: "Most horrible experience... customer service is horrible ... didn't even take the flight . They delayed the flight and they think it is ok to put us on any flight they want . I booked the flight because i was particular on the shortest duration of the flight they rebooked me on a flight that would have taken me to my destination after 36 hrs and the way the crew spoke was so horrible. It was as if they did me a favor by putting me on another flight."

Plusy: "Evverything"
Minusy: "That the plane can't do 2,000 mph and have us there in 1/4 the time :-)"

Plusy: "food and timing services staff behavior and treats excellent"
Minusy: "pls replace drinking water bottles (small) in the place of cups"

Plusy: "Good, friendly service. Also was given a meal for a 1.5 hr flight!"

Plusy: "The entertainment unit worked all good. The food was great."
Minusy: "Flight got delayed. I can't say crews weren't kind but I was on another airline with much much kinder crews."

Plusy: "Staff very nice. Food good. Loved the stewardesses outfits!"

Plusy: "Friendly crew"

Plusy: "Facilities and Crewe in business class were great"
Minusy: "The food was not great. The pheasant was hard and dry and my mums gluten free meals where not very appetising"

Plusy: "Tak jak wyżej;)"
Minusy: "Nic"

Plusy: "Tak jak wyżej.."
Minusy: "Nil"

Plusy: "Emirates business class is excellent."
Minusy: "Cannot think of anything to complain about."

Plusy: "Entertaimnment"
Minusy: "Carry on weight retractions and scattered boarding"

Plusy: "I got left alone! I watched movies, and slept most the flight!"
Minusy: "Nothing in particular. I just wanted to be out of the plane asap since my "fun" incident in Maldives. Safe to say that emirates has ruined my vision of the maldives for a while."

Plusy: "sidefini landig, merci."

Minusy: "The TVs weren’t working on the seats for the duration of the 8 hour flight. Some of them were working for other customers and we pointed it out to some of the flight attendants but they took no action"

Plusy: "Excellent"

Plusy: "Crew was top"
Minusy: "45 min delay , shame ..... always the same problem with Frankfurt airport..."

Plusy: "The entertainment was good"
Minusy: "The food on the 2nd flight was bad"

Plusy: "Flight attendants are friendly and helpful."

Plusy: "The food"
Minusy: "If there was Headphones on flights"

Minusy: "Punctuality"

Plusy: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Minusy: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Plusy: "The food was amazing"

Plusy: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Minusy: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."

Plusy: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"

Plusy: "Good food and beverage options. Many movie and television selections."
Minusy: "The seats were too close especially when reclined. The lady next to me got into an argument 3 times with the man behind her and no one assisted the situation. The second security check needs a better signifier that it was done. It almost made me and another man miss our flight. Miserable attendants"

Minusy: "There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats"

Plusy: "The service"
Minusy: "The service and attitude"

Plusy: "The flight waited for us as transit after delay of the firs flight from Munich"
Minusy: "1. the food was a disaster. 2. The noise on the flight from a group of passengers was terrible, no way to sleep or rest. 3. The staff did not try to calm the people the steward laugh me when I complained.."

Plusy: "Lots of room because plane was half full"
Minusy: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."

Plusy: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Minusy: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."

Plusy: "The view out the window."
Minusy: "Delayed, no leg room. No refeshments."

Plusy: "The attendants were great. Flight was clean and nice."
Minusy: "Moved us from gate, which was super hot and not air conditioned first thing in the morning evidently. Also, not enough seats for everyone on the flight. Then we were squished onto a bus to go to the plane. Upon arriving in Naples we were once again squeezed into one bus- every passenger! Very tight. 2 buses would have been nice."

Plusy: "Swiss is the best"

Plusy: "the crew was wonderful, I was surprised that they had a little snack on such a short flight, the plane was clean and very comfortable. I plan to use Swiss Air again."
Minusy: "nothing"

Plusy: "Food and crew were great, very friendly and perfect with timing of serving meals"
Minusy: "The boarding kind of scrambled. The head phone connection bad for my headphones, I had sound only in my left ear. The screen had very poor resolution but selection of movies was goood."

Minusy: "They put us in different seats. My 7 year old and 3year old were all sitting separately and we could not switch with anyone. The air hostesses were not as helpful as other airlines."

Minusy: "None"

Plusy: "Who knows hope to actually get on it and make it to destination"
Minusy: "Not sure just know leaving 10 hours late"

Plusy: "Never made connection so now 1 day late."

Plusy: "Staff and flight was really great. Everything went smoothly and on schedule. The plane was clean."
Minusy: "The seating was almost unbearable. So small and cramped. Arm rest didn’t go all the way up so very hard to cuddle with my seat mate (my daughter). I couldn’t even put my arms by my side without pushing my seat neighbors off. Seat in front of me was in my lap. Hard to get out of seat to use restroom. Way to tight. Long flight from Boston to Zurich was so hard to bear. I understand making money...but this is ridiculous!!"

Plusy: "Short flight and they handed out chocolate"
Minusy: "They announced that carry-on suitcases must be checked to accommodate a much smaller plane This only applied to those stupid enough (us) to comply"

Plusy: "Excellent crew, shiny disposition"
Minusy: "Entertainment: not many new movies worth watching. Not enough TV programs offered."

Minusy: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Plusy: "Nothing."
Minusy: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."

Plusy: "The flight left on time and arrived a bit early."
Minusy: "Everything was fine"

Plusy: "Chocolate was good, a bigger piece, or 2 of them would be better"

Plusy: "Friendly service. Efficient. More leg room than most other airlines. Decent entertainment. Decent food."
Minusy: "No complaints"

Plusy: "Nice sandwich and chocolate."

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "The flight attendants were attentive, food delicious, movie selection great also."
Minusy: "I flew from Miami to Zurich, Zurich to France, France to Zurich, and Zurich to Miami within the span of a week and they were all at least 30 minutes late. BUT flight attendants came by with water while we were seated and offered chocolate, which I really liked. It wasn't the worst thing for me, but I can see how it's annoying."

Plusy: "Thank you for the sandwich!"
Minusy: "Nothing!"

Minusy: "Slight delay."

Plusy: "easy check-in, fast boarding, one of the few airlines still offers free refreshments on board"
Minusy: "not sure of where to queue for boarding for many people"

Minusy: "Expired cheese. Loudest plane I have ever been on."

Plusy: "Crew was amazing. So patient and accommodating, even when passengers were a bit impatient. Cabin was clean, and it was good to have blankets and pillow on a long flight."
Minusy: "Boarding was a bit chaotic. Food was okay but not substantial. Comfort was terrible in my seat - for some reason I had a seat with a metal box underneath so I could not stretch my legs. And the fellow next to me, in the middle, was over 6 feet and was VERY uncomfortable, even though he had legroom. There were good options for entertainment, but it was unreliable and had to be restarted once. Also, the screen was terrible quality and I could not see no matter how I adjust the screen angle or the light."

Plusy: "The flight attendants were very nice and the chocolates were nice. Food was mediocre and I'm not sure I'd take Swiss again."
Minusy: "Seat pitch was too small and the food didn't taste that great. I was lucky enough to get a whole row to myself but on the way back I did not and there is not a lot of room at all. And for an 11 hour flight it was really uncomfortable!"

Plusy: "Crew was excellent."
Minusy: "The advanced seat reservations that we had paid for 7 months in advance were changed to very uncomfortable substitutes without giving us a reason."

Minusy: "The seat was horrible and had no cushioning. Left . Worn out and non manintained seating systems . Had body pain"

Plusy: "Very clean"

Minusy: "The plane had a flea infestation that left both my wife and I with tiny bites on our legs - during the layover the flight attendants came through and sprayed the air vents in the overhead with an aerosol - I had never seen that done before but I suspect that Swiss knew the plane had microscopic flees that were biting passengers. We flew business class and expected much better from Swiss."

Plusy: "The service , the hospitality and kindness"

Plusy: "All of it Plane was only a third full so"
Minusy: "To get on the plane via bus"

Minusy: "Too short a connection between flights. Missed connection. No priority for those with connecting flights. No customer service to ensure passengers know which gates to go through and if passenger has chance of making flight. No recognition of time it takes to get through customs and security to make connecting flight. Actually any semblance of customer service was lacking for passengers to make connecting flights."

Plusy: "The crew was very helpful, gong out of their way as even bringing me camomile tea. It was lukewarm, it it’s the thought that counts."
Minusy: "The seats were way too tiny on this giant airbus, even for me and my daughter-in-law who are both under 5 feet and under 100 lbs. te flight was torture. Food also was not as good as previous Lufthansa fare."

Plusy: "Cabin crew were great."
Minusy: "Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer"

Minusy: "Lufthansa not taking any responsibility for allowing connection time to be so short. Everyone on the fight from London missed their connections!"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Friendly crew, great in flight beverage and snack service, bassinets for babies, comfortable flight"
Minusy: "Play area for babies in economy class"

Minusy: "Lufthansa lost my luggage. Still waiting in my hotel."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "On time, onwith excellent care by staff"
Minusy: "The long walk on the airport for connecting flight"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Flight crew and airport crew very helpful ,"
Minusy: "Due to delay in LA, was rescheduled to later flight which was also delayed"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Great service, smooth, on-time flight."

Minusy: "A little older aircraft and seat was very warned"

Plusy: "The crew was really nice"
Minusy: "The flight was delayed, there was no TV or any other entertainment"

Plusy: "Staff was really good"

Minusy: "Lost my luggage . I am in Madrid with no luggage."

Plusy: "Crew was nice, Feel safe"
Minusy: "We left Frankfurt over hour late, no entertainment at all, small plains have usually few big TVs on the sealling there was nothing."

Plusy: "Arrived safely; good selection of movies; sound reasonable."
Minusy: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."

Minusy: "Plane was old and had no in flight entertainment"

Plusy: "The flight was full. service, food and entreatment was excellent"

Minusy: "Opóźnienie lotu"

Plusy: "good flight."
Minusy: "Ran a timy bit late but staff was all very nice."

Minusy: "Late arrival in Munich, missed connection to Krakow, no rebooking and nobody cared that we, 3 people, get to our destination the same day. Spent 12 hours ( 10 am to 10 pm ) at Munich airport not knowing if and/or when we get on the plane, hoping to be on 10 pm flight, not making any connection all day long. Suggestions to fly through different city or on different airline we’re met with shrug and “ not possible “ reply. Having one Omaha Krakow Lufthansa ticket made no difference to anybody. Horrible experience specially that one of us was 80 years old. Will never fly with Lufthansa again. None of my friends will. Dreading my flight back. Kasia Bradley"

Plusy: "Nothing"
Minusy: "Big chaos on airport: 3x changed the Gate, workers at boarding don’t speak English and ask me to speak Germany...everything was terrible and I never use Lufthansa again and don’t recommend to anybody..."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Always enjoy Lufthansa flights - Seemed a bit hectic this time"
Minusy: "It took me 25 hours to get back home, multiple flights, lost luggage, and overall a disaster of a trip home. I was supposed to arrive in DFW at 2:15 p.m. and did not arrive until almost 2:00 a.m. My luggage came to a different terminal and did not arrive with me. In the end everything was okay but it was not a pleasant trip"

Plusy: "Loved having a real glass and real stainless fork and spoon rather than plastics. Liked the better quality (heavier) blankets and pillows. Loved the cleanliness of the plane. Impressed with the space of the Premium seats even though I did not have one. Loved having warm bread/roll with evening meal. Seat head rests could be raised to help taller people."
Minusy: "Headphones in the back of the seats were two pronged and did not fit the display. Attendants offered appropriate headphones at first of flight, but I did not understand what was going on. Seats were a little hard. Some of the mesh pockets on the backs of seats were not properly attached at the bottom and items placed in the them would fall through."

Plusy: "Everything as expected"

Plusy: "Food was good. Flight was on time, everything went smoothly"

Plusy: "Exellent and smooth flight, thank you."

Plusy: "Except the 3-4 hours gap of bringing water the flight was quite pleasant"
Minusy: "Well-known German punctuality is a myth! We spent 1.5 hours on the plane waiting take off both ways!"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Great crew, smooth boarding. The dinner was fine, salmon on rice, salad, cheese and desert, of good quality when compared to typical airline food. The breakfast was ok, fruit, muffin and ok cereal bar, too carb-heavy though. The entertainment offered my options. I particularely enjoyed the "Deep-Sleep" relaxation audios which indeed helped me to get some shut-eye during the overnight flight that left the East Coast late afternoon."
Minusy: "The comfort in the economy class is mediocre at best. We had more space on the inner-German connection, see next review, than the international flight. The beverage service was skimpy. Flight arrived Dusseldorf on time and then spend 20 minutes on the ground, waiting for a gate, resulting in a scramble to reach our connection."

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "I loved everything about the Lufthansa Flight. Clean plane enough room. GREAT Service!!"
Minusy: "-"

Plusy: "The crew was very nice and the food was good. Very uneventful, easy flight."
Minusy: "Definitely not enough leg room"

Minusy: "Needed more option in sports. Specifically Cricket"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "On Time / Comfortable short flight"

Plusy: "Comfortable and big leg room"
Minusy: "No in-flight entertainment"

Plusy: "Staff were polite"
Minusy: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Plusy: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Minusy: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Minusy: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Plusy: "Information sharing by pilots and crew. Economy class leg room is good."
Minusy: "All good up to the level"

Minusy: "When its rain we shouldn’t walk to the air plain"

Minusy: "Boarding was crazy. Could not everyone in the gate area."

Plusy: "Planes were on time and connections made."
Minusy: "One bag delayed as not put on flight and food could be better."

Plusy: "KLM STAFF WERE VERY PROFESSIONAL"
Minusy: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Plusy: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Minusy: "Not being to help on the ground in Copenhagen with delta issues"

Minusy: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Plusy: "Reclinable seats."
Minusy: "The food!! The lights could be dimmed as it was a night flight."

Minusy: "Travelled business class and was ace experience"

Minusy: "Flight got delayed 30 minutes"

Plusy: "Reasonable space in economy class seats"
Minusy: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Plusy: "The crew is really welcoming"
Minusy: "The seats are too narrow and a bit too hard"

Plusy: "the drinks"
Minusy: "seat reservation. having to pay for luggage...."

Minusy: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Minusy: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Minusy: "The plane was very hot"

Minusy: "We had 4 hour delay causing a stop over at 3am. So yeah"

Plusy: "Nothing"
Minusy: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Plusy: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Minusy: "Pay attention to passengers."

Plusy: "The crew was very nice"
Minusy: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Plusy: "Crew was good"
Minusy: "Food"

Minusy: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Plusy: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Minusy: "No complaints about anything."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Entertainment"
Minusy: "Food and one bathroom out of service makes an awful flight"

Plusy: "Overall everything was ok."
Minusy: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Minusy: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Plusy: "Excellent very good"
Minusy: "Everting so good ex"

Plusy: "Boarding was quick, Flight on time....just a regular service and plane"
Minusy: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Plusy: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Minusy: "Nothing"

Minusy: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Plusy: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Minusy: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Plusy: "The flight crew was nice. Plane departed/arrived on time."
Minusy: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Helpful and smiling cabin crew."

Minusy: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Minusy: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Minusy: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."

Plusy: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Minusy: "Okay"

"It was so helpful to be able to board the plane front and back. It makes it so much faster. It was also helpful announcements were made in French and English. I cannot thing of anything that would have made that short flight better."

Minusy: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Minusy: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Minusy: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Plusy: "It was a decent train ride."
Minusy: "Stating it’s a train from the beginning and not having to go from one train station to another."

Plusy: "There is a nothing to mention that was memorable or comfortable."
Minusy: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."

Plusy: "Good aircraft, good service, on time, eventless"
Minusy: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."

Minusy: "Entertainment system was not working on all seats"

Minusy: "food"

Plusy: "Great and friendly crew"
Minusy: "In-flight system had some problems and seats seemed a bit uncomfortable"

Minusy: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Minusy: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Minusy: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Plusy: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Plusy: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Plusy: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Minusy: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Plusy: "Incredible staff. Super polite"

Plusy: "The schedule and timing"
Minusy: "The airport, some of the crew, the aircraft seats, the entertainment system"

Plusy: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Minusy: "Seats were not comfortable, even in Comfort + seating isle."

Plusy: "Tight seat, was moved out of exit row because of my age"
Minusy: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Plusy: "The crew was friendly!"
Minusy: "Once again no vegetarian options."

Plusy: "Air France personnel is always really helpful"
Minusy: "Food and comfort in short haul are not the best - but the flight is short..."

Plusy: "Lot"
Minusy: "Nic"

Minusy: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Plusy: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Plusy: "Nothing"
Minusy: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Plusy: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Plusy: "Just a routine flight but done with perfect execution."
Minusy: "Nothing."

Plusy: "Food and wine was very good. Music selection was excellent."
Minusy: "Not enough leg room."

Minusy: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Plusy: "Nothing"
Minusy: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Minusy: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Plusy: "Flight was smooth"
Minusy: "Food"

Plusy: "Nothing."
Minusy: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Minusy: "The flight was late, real late."

Plusy: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Minusy: "no complaints"

Plusy: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Minusy: "It was delayed"

Plusy: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Minusy: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."

Minusy: "Opóźnienie"

Plusy: "Pretty decent"
Minusy: "Not much"

Minusy: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Plusy: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Plusy: "That it was a night flight"
Minusy: "No airconditioning, no food choice, no space."

Plusy: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Minusy: "Late leaving and arriving."

Plusy: "Airplane staff were good"