Opinie gości
Ogólna ocena
8,7
Znakomity
Na podstawie 34 opinii
Ogólnie
8,9
Odprawa
9,0
Komfort
9,1
Załoga
8,9
Rozrywka
7,4
Jedzenie
8,8
Przejdź do głównej treści
Ostatnie opinie
- Wszystkie opinie
- Pozytywne
- Neutralne
- Negatywne
-
7,6
Plusy: Friendly staff, organized boarding, in flight crew helpful in finding seats
Opinia od
-
6,0
Minusy: We had checked in on line prior to arriving the airport. Due to some( political ) road blockage, we arrived late at the airport and we were not given boarding pass. The gate was open for more than 1 hour after we reached the airport. We were not issued new tickets and not refunded. The staff was not helpful at all. AS we say Customer should be always first. Anyway we missed flight from Delhi to Amritsar. We bought new one way ticket from the airport that evening. We were 5 adults and one baby visiting Golden temple from USA.
Opinia od
-
8,3
Booked with now closed credit card account
Plusy: Staff on board are excellent! WAY better service than US carriers.
Minusy: Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic.
Opinia od
-
7,3
Cancelled flight
Minusy: Vistara cancelled our flight and sent notification text message to wrong number...we didn't find out until we arrived at the airport! The vistara staff helped us book a flight on another airline.
Opinia od
-
4,0
Checking in was slow
Plusy: It wasn't efficient. Slow to check in
Minusy: Two members of our travelling group had challenges checking in which the staff seemed not able to address and didn't communicate well
Opinia od
-
7,0
legroom
Plusy: Less leg room than Jet
Minusy: At least the emergency row should have more space
Opinia od
-
10,0
Plusy: The interior aesthetics are good and the cabin crew are well trained to look after the needs of the pasengers.
Opinia od
-
10,0
Plusy: The best airlines
Opinia od
-
7,6
Plusy: Leg space is good. Food is good. Cabin crew is top notch.
Minusy: Flight was delayed by 20 mins
Opinia od
-
8,0
Minusy: It was good value for option With in flight catering
Opinia od
-
10,0
A surprise upgrade
Plusy: While waiting to board, they first informed me that I had been upgraded from Economy to Business. Then they changed their mind and said it would be Premium Economy. I still didn't mind. And then they say, what the heck, go enjoy yourself in Business. Now that is something I will appreciate for a long time. Happy Birthday Vistara!
Opinia od
-
7,6
promising new airline in the market
Plusy: The food quality and the inflight entertainment were better than most other commercial airlines. The free upgrade to premium economy due to availability was also welcome.
Minusy: Three things : 1) The crew seemed to be relatively inexperienced and just out of college. I observed a couple of informal communication exchanges from their part. But the crew were helpful and tried their best to provide the best customer experience. 2) The boarding process normally starts with business and premium class and then followed by economy. For my flight however the economy class was boarded first while the business class passengers were kept stranded waiting in a separate line. This also reflected the inexperience of the crew which handled the boarding. 3) Vistara was my connecting flight from Pune to Delhi followed by British airways flight from Delhi to London. Though the flights were booked under one ticket, the representative did not checkin my luggage throughout the journey due to which I had to collect my baggage at Delhi and check it in again. The representative explained that vistara still didn't have alliances with most airlines allowing luggage to be checked in till final destination. This is another front on which they can improve.
Opinia od
-
10,0
Plusy: The interior aesthetics are good and the cabin crew are well trained to look after the needs of the pasengers.
Opinia od
-
10,0
Plusy: The best airlines
Opinia od
-
10,0
A surprise upgrade
Plusy: While waiting to board, they first informed me that I had been upgraded from Economy to Business. Then they changed their mind and said it would be Premium Economy. I still didn't mind. And then they say, what the heck, go enjoy yourself in Business. Now that is something I will appreciate for a long time. Happy Birthday Vistara!
Opinia od
-
7,6
Plusy: Friendly staff, organized boarding, in flight crew helpful in finding seats
Opinia od
-
8,3
Booked with now closed credit card account
Plusy: Staff on board are excellent! WAY better service than US carriers.
Minusy: Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic.
Opinia od
-
7,3
Cancelled flight
Minusy: Vistara cancelled our flight and sent notification text message to wrong number...we didn't find out until we arrived at the airport! The vistara staff helped us book a flight on another airline.
Opinia od
-
7,0
legroom
Plusy: Less leg room than Jet
Minusy: At least the emergency row should have more space
Opinia od
-
7,6
Plusy: Leg space is good. Food is good. Cabin crew is top notch.
Minusy: Flight was delayed by 20 mins
Opinia od
-
8,0
Minusy: It was good value for option With in flight catering
Opinia od
-
7,6
promising new airline in the market
Plusy: The food quality and the inflight entertainment were better than most other commercial airlines. The free upgrade to premium economy due to availability was also welcome.
Minusy: Three things : 1) The crew seemed to be relatively inexperienced and just out of college. I observed a couple of informal communication exchanges from their part. But the crew were helpful and tried their best to provide the best customer experience. 2) The boarding process normally starts with business and premium class and then followed by economy. For my flight however the economy class was boarded first while the business class passengers were kept stranded waiting in a separate line. This also reflected the inexperience of the crew which handled the boarding. 3) Vistara was my connecting flight from Pune to Delhi followed by British airways flight from Delhi to London. Though the flights were booked under one ticket, the representative did not checkin my luggage throughout the journey due to which I had to collect my baggage at Delhi and check it in again. The representative explained that vistara still didn't have alliances with most airlines allowing luggage to be checked in till final destination. This is another front on which they can improve.
Opinia od
-
6,0
Minusy: We had checked in on line prior to arriving the airport. Due to some( political ) road blockage, we arrived late at the airport and we were not given boarding pass. The gate was open for more than 1 hour after we reached the airport. We were not issued new tickets and not refunded. The staff was not helpful at all. AS we say Customer should be always first. Anyway we missed flight from Delhi to Amritsar. We bought new one way ticket from the airport that evening. We were 5 adults and one baby visiting Golden temple from USA.
Opinia od
-
4,0
Checking in was slow
Plusy: It wasn't efficient. Slow to check in
Minusy: Two members of our travelling group had challenges checking in which the staff seemed not able to address and didn't communicate well
Opinia od
Status lotu
Vistara - Mapa połączeń lotniczych
Vistara - Najpopularniejsze lotniska
- Lotnisko New Delhi Indira Gandhi Intl (DEL)
- Lotnisko Mumbaj Chhatrapati Shivaji (BOM)
- Lotnisko Bangalore Bengaluru Intl (BLR)
- Lotnisko Kalkuta Netaji S. Chandra (CCU)
- Lotnisko Hyderabad Rajiv Gandhi Intl (HYD)
- Lotnisko Pune Lohegaon (PNQ)
- Lotnisko Ahmedabad (AMD)
- Lotnisko Goa Dabolim (GOI)
- Lotnisko Amritsar Raja Sansi (ATQ)
- Lotnisko Lakhnau Amausi (LKO)
- Lotnisko Bhubaneswar (BBI)
- Lotnisko Srinagar (SXR)
- Lotnisko Bagdogra (IXB)
- Lotnisko Kochi (COK)
- Lotnisko Guwahati Borjhar (GAU)
- Lotnisko Jammu Satwari (IXJ)
- Lotnisko Chandigarh (IXC)
- Lotnisko Port Blair (IXZ)
- Lotnisko Leh (IXL)
Informacje o liniach Vistara
- UK Kod IATA
- 1860 108 9999 Tel.
- airvistara.com Odwiedź
Informacje o statusie lotu, anulacjach i opóźnieniach dostarczane są przez Flightstats.com. Dane Flightstats mogą nie zawsze być dokładne i bezbłędne. Należy je zawsze potwierdzić z informacjami linii lotniczych.