Znajdź tanie loty liniami Vistara

Minusy: I forgot my pull over in the cabin and the company’s team reached out to me in the next flight to hand me my item back... amazing experience

Best and very professional airline that India has seen in long time

Plusy: I like the way this airline handles the customer right from the time of ticket booking till landing at the destination. I find this airline very professional and even better service on domestic sector then some of the world's airline services (Etihad, British Airways for instance).

Minusy: The only thing i do not like is the website of the airline especially when we try and use it on mobile phone, it does not respond too well. Like trying to register for Club Vistara Membership and other stuff. I had to take help of customer service executive to create my club vistara account as mobile site was not accepting basic information.

Vistara

Plusy: The aircrafts are very nice and much better than Boeings. The decor is also very nice. Vistara is the only domestic airline with premium economy

Minusy: The upgrade voucher process was very cumbersome, wasted a lot of time. The counter executives did not have a clue about how to use the upgrade voucher

Vistara Delhi to Bhubaneswar

Plusy: Cleanliness timing

Minusy: Baggage cost for extra luggages.

Plusy: Friendly staff, organized boarding, in flight crew helpful in finding seats

Booked with now closed credit card account

Plusy: Staff on board are excellent! WAY better service than US carriers.

Minusy: Hassle because we closed the credit card account months after paying for the tickets: this caused significant delays which could have been catastrophic.

Cancelled flight

Minusy: Vistara cancelled our flight and sent notification text message to wrong number...we didn't find out until we arrived at the airport! The vistara staff helped us book a flight on another airline.

legroom

Plusy: Less leg room than Jet

Minusy: At least the emergency row should have more space

Plusy: Leg space is good. Food is good. Cabin crew is top notch.

Minusy: Flight was delayed by 20 mins

Minusy: It was good value for option With in flight catering

promising new airline in the market

Plusy: The food quality and the inflight entertainment were better than most other commercial airlines. The free upgrade to premium economy due to availability was also welcome.

Minusy: Three things : 1) The crew seemed to be relatively inexperienced and just out of college. I observed a couple of informal communication exchanges from their part. But the crew were helpful and tried their best to provide the best customer experience. 2) The boarding process normally starts with business and premium class and then followed by economy. For my flight however the economy class was boarded first while the business class passengers were kept stranded waiting in a separate line. This also reflected the inexperience of the crew which handled the boarding. 3) Vistara was my connecting flight from Pune to Delhi followed by British airways flight from Delhi to London. Though the flights were booked under one ticket, the representative did not checkin my luggage throughout the journey due to which I had to collect my baggage at Delhi and check it in again. The representative explained that vistara still didn't have alliances with most airlines allowing luggage to be checked in till final destination. This is another front on which they can improve.

Plusy: To był mój pierwszy lot z Vistara. Ekipa była fantastyczna. Dodali profesjonalnie wykorzystując moje imię. Nadal zastanawiasz się, jak wiedzieli że :)

Minusy: Jasne procedury wejścia na pokład. Zamiast 2 grup na pokład, to mogłaby być podzielona na 3-4 grup pokład w celu uniknięcia zatorów.

Vistara Delhi do Bhubaneswar

Plusy: Czystość rozrządu

Minusy: Koszt dodatkowy bagaż bagaż.

Plusy: Przyjazny personel, zorganizowane na pokład, w locie załoga pomocny w znalezieniu miejsca

odwołany lot

Minusy: Vistara nasz lot został odwołany i wysłane powiadomienie SMS nieprawidłowy numer ... nie znaleźć się aż dotarliśmy na lotnisko! W vistara pracownicy pomogli nam zarezerwować lot na inne linie lotnicze.

Plusy: Miejsca na nogi miejsca jest dobre. Jedzenie jest dobre. Personel pokładowy jest na najwyższym poziomie.

Minusy: Lot był opóźniony o 20 minut

Minusy: była to dobra wartość dla opcji w lot catering