Znajdź tanie loty na trasie Warszawa - Jacksonville

Minusy: "The exit row that I paid up for, for leg room, didn't have extra leg room. First world problems."

Plusy: "Wouldn’t know about the crew. Short flight and didn’t see them enough to comment"
Minusy: "Crew"

Plusy: "The crew had an amazing personality. They definitely enhanced my experience"
Minusy: "Nothing"

Plusy: "The flight crew could have been more attentive. Jackets and coats were not collected during preboarding until last minute, by then I had already put mine away."
Minusy: "No food was offered, short flight though, that’s okay, but the crew definitely could have been more attentive to the first class passengers."

Minusy: "Seats are tiny"

Plusy: "None"

Minusy: "3 hours late!!!"

Minusy: "It felt like the flight attendant had a long day. Chairs weren't super comfortable."

Plusy: "Excellent crew and clean aircraft"

Plusy: "Departure dealyed more than 2h."
Minusy: "Flight crew begging for good score/rating. They literally did nothing. No service. No nothing. Why would you get a 5 when you literally did nothing. Maybe a 3 at best. But pleading for a 5. Sorry. You get a 1"

Plusy: "Food, crew and flight were good."
Minusy: "I booked a flight in klm, and didn't read the fine print, that it was operated by Delta. On KLM one bag is included, but on delta, I had to pay $60. This wad not made clear to me when I booked."

Minusy: "It was all good ✈️"

Plusy: "Seat was hard, not much foot space"
Minusy: "My wife and Iasked for a snack, it was never delivered"

Minusy: "Late taking off. Let's leave on time"

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "The crew was amazing, the seats were medium on the comfort range."
Minusy: "More comfortable seats and more leg room!"

Plusy: "The entire crew was amazing they were professional friendly and accommodating"

Minusy: "Flight Delayed > Pilot on Connecting Flight"

Minusy: "Too early for me to get up on New Year’s Day"

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Minusy: "Cabin was too hot since the very beginning. Even in first class."

Plusy: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Minusy: "Not enough legroom"

Plusy: "ATL-JAX quick flight, comfy seats and you could actually roll your suitcase down the middle aisle. No entertainment on either flight. Drink service was available."

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "Seats. Service. Timing"

Plusy: "Efficient boarding"

Plusy: "Loved the TVs"
Minusy: "The space was too small"

Plusy: "Great movie selection"

Plusy: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Minusy: "My original flight was canceled"

Plusy: "Entertainment is very good"
Minusy: "Send my carry on bag, outside."

Plusy: "Delta never used to be my first choice in airlines, but of my recent experience with them has been excellent. The people from the counter to the plane have been professional and courteous. This is why I will fly with them more frequently."

Minusy: "I was sitting in the last row and the bathroom smell was hard to deal with."

Plusy: "Cabin service was coffee or water. Short flight tome of 45 minuted."
Minusy: "Only offered cookies...would have liked nuts."

Plusy: "Staff was really nice and helpfull"

Minusy: "Late flt"

Minusy: "The hard landing did not inspire confidence."

Plusy: "depart and arrived on time"
Minusy: "cramped in coach"

Plusy: "All went well with every aspect of the flight."

Minusy: "As usual, a small space on a full flight. Pretty uncomfortable."

Minusy: "Several hours was added to my travel day when my Calgary to Seattle flight was cancelled and I was rerouted from Calgary to Vancouver to Seattle. It seems to me that if an airline initiated change that significant occurs, I should have an option given me to change my itinerary."

Plusy: "As a frequent flyer, I get picky. Crew was awesome. Helpful and friendly. The wifi was horrendous and wouldn't connect"

Plusy: "Length of flight was good, one of the flight attendants was very nice"
Minusy: "Flight attendant arguing and having words with a passenger BEFORE the flight even took off was very alarming, the attendant had walked past the seat, we saw her face change, she halted and walked back to the passenger and a very heated and negative exchange ensued, then another flight attendant came out and threatened to evict the passenger from the flight, this was before the flight even took place .... all passengers were like just remove them already ... t his is a short flight and most of use were connecting from a long flight from overseas ...."

Plusy: "Everything was fine Food entertainment"
Minusy: "Because the flight was delayed a whole day and night I was exhausted. I have been trying to get the $200 delayed trip rebate. I was given no instructions on how to do this finally after speaking to a travel agent I got a phone numbers I could call. Called and was told what web sight to go to. Filled in still waiting for a reply a day later. Not happy. I dout that this write up will get any response. The"

Plusy: "Nothing"
Minusy: "Everything. Boarded, day on the runway for nearly 3 hours, and then cancelled. No hotel allowance and all hotels near LGA full."

Plusy: "Service"
Minusy: "Too old aircrafts"

Minusy: "With only one gate attendant, boarding was slow and unorganized."

"They just let people fly without properly using the required mask"

Plusy: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Minusy: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Plusy: "Seats ok. Crew is super. Drinks offered"
Minusy: "Nothing, AF rocks"

Plusy: "Easy boarding, entertainment"
Minusy: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Plusy: "How great everyone was and smooth sailing."
Minusy: "Made sure the flight was not over booked."

Plusy: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Minusy: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Minusy: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Minusy: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Plusy: "Everything! The service was exceptional!"

Minusy: "More options for gluten free food. Always get the same dish"

Plusy: "The schedule and timing"
Minusy: "The airport, some of the crew, the aircraft seats, the entertainment system"

Plusy: "Crew very professional"
Minusy: "Boarding was a little confusing"

Plusy: "The crew was nice and the seat comfortable."
Minusy: "Never got the pre-ordered wheelchair in Paris and only after long negotiations at JFK. Also, Delta lost my checked bag between JFK and DCA."

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "Food"
Minusy: "Entertainment"

Minusy: "More water provided during the flight. Also, the second meal was not very good."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Plusy: "Good food and crew"
Minusy: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Plusy: "Nice staff. Flight on time."
Minusy: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Plusy: "Air France has the best crews! They really go the extra mile."
Minusy: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Plusy: "The airplane"
Minusy: "Nothing"

Plusy: "Lot"
Minusy: "Nic"

Plusy: "Extremely hot the plane"

Plusy: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Minusy: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"

Minusy: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Minusy: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Plusy: "Very quiet"
Minusy: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"

Plusy: "Great service, decent food"
Minusy: "There was no WiFi on the plane"

Minusy: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Plusy: "Enjoyed my food, especially tasty for airplan fare!"
Minusy: "Not enough leg room"

Plusy: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Minusy: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Plusy: "nice drink selection on board flights"
Minusy: "My pregnant wife was downgraded from business to economy 20 minutes before departure because the airline made a mistake with the reservation for our puppy traveling in the cabin with us. If this were not enough, the airline also lost one of our bags so this week we have to file for compensation for both begin downgraded and for the contents of our 30 kilo bag which never made it to Ho Chi Minh. Air France was a complete and total disaster and I would strongly recommend all friends and colleagues to find alternative airlines for travel"

Plusy: "That flight have been short"
Minusy: "Fly attendants have been in hurry when they served snack"

Minusy: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Minusy: "Couldn't make the connection....Overall....an aweful experience!"

Plusy: "Easy, fast, comfortable, no hassles"

Plusy: "In cabin crew was attentive and friendly. Food was good and came at good times. Middle bathroom on Airbus 380 was big and comfy."
Minusy: "Boarding was not too well organized and I followed Security's direction who put me in wrong line and I wasn't able to board with my priority group. Sitting in exit row with no floor storage so this delay made it hard to find overhead storage above my seat. (Grrrr) Entertainment system didn't work which made the flight feel LOOONG. (They offered an in-flight credit, but I'd paid for premium exit row seat and had to choose between moving to working system in crowded middle seat or keep premium, exit seat. I decided to have them move me to a seat with a working entertainment system, which were available and they'd offered, but never happened.) When I got home, I discovered the gift I purchased with in-flight credit and my own money wasn't the one I'd requested from Duty Free catalog so now I have to figure out how to solve this problem. (COULDN'T GET IT RIGHT.) Premium exit row seat was narrow, due to in-seat tray table & entertainment system, but seatbelt mounts and thinly padded seat made it even more uncomfortable on a long flight."

Minusy: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."

Plusy: "I would like to come on time each trip because I got two late time before with airfrance"

Plusy: "The airbus 380 was great and the staff very nice"
Minusy: "Too mych bad smells after a few hours"

Minusy: "There should be more layover time as I almost missed my flight and My luggage was delayed!!"

Plusy: "Seat comfort in business class Professional and friendly crew"
Minusy: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"

Plusy: "It was on time and the crew was good"
Minusy: "The food wasnt upto the mark"

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Minusy: "The air France flight was overbooked and we had been in standby until the last minute"

Minusy: "Opóźnienie"

Plusy: "the Airline"
Minusy: "The Airport, Security, Boarder control."

Plusy: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Plusy: "All crew I interacted with was great, friendly, and helpful."
Minusy: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable."

Minusy: "Missed my connection due to excessive delay at Heathrow"

Plusy: "I didn’t like the crew on board .. everyone else was good, there was a flight attendant on my flight very rude, I asked if it was possible to get an additional snack, and she looked at me, she told me something that I didn’t understand , she placed an extra snack on my tray.. then she picked it up and took it away from me … that was extremely rude .. I am a 71 years old woman and I was never treated the way the attendant treated me"
Minusy: "You need to provide a better customer service to your passengers, you need to train them and evaluate them to treat passengers with respect, if they have a job it is because we people use your airline not the other way around"

Plusy: "I was lucky enough not to be put into a middle seat or next to a stranger during this pandemic."
Minusy: "No social distancing and no enforcement of wearing a mask properly. Wearing one on your chin or half of your mouth with your nose hanging out needs to be corrected. Empty seats should be utilized for social distancing regardless of fare. First class and the back half of the planes were practically empty while everyone was in the center. We should have been allowed to spread out."

Minusy: "Someone stole flight attendants wallet, the plane was fairly empty but they still crammed us in the back. Had to wait for police to board plane to find out who stole wallet."

Plusy: "Crew was super helpful."
Minusy: "Seats could use better cushion"

Plusy: "Flight attendants service"
Minusy: "I don't like the new planes with no screens on it. I don't want to be watching at my cellphone for 3 hours. It's bad for everyone's eyes."

Plusy: "crew was miserable, they should retire, seems as if they do not like working with people, do not like their job. I have had many many flights with aa to know the difference"
Minusy: "aa needs to have less flights departing, thus, having shorter take off wait time. get attendants that want to work and like their job."

Plusy: "The crew was awesome"
Minusy: "The flight was delayed 3 times before we even boarded. Then we sat in the plane for an hour."

Minusy: "Need more comfortable seat, freezing air conditioning"

Plusy: "The crew was exceptionally polite and helpful!"
Minusy: "The entertainment system at my wife's seat was broken - very disappointing."

Minusy: "The communication on the actual flight could have been better. The flight from Houston to Charlotte was not very informative as in weather conditions, traffic, or the time in which we landed was not gone over."

Minusy: "Organization on when the flight would be leaving. BETTER food vouchers. And prudence goes a long way"

Minusy: "Flight was late!!!!!! But plane was there at gate 2 hours b4 scheduled departure time"

Plusy: "Flights were on schedule and my daughter got to her final destination early!"
Minusy: "Everything was great!"

Minusy: "service, flight delayed over 2 hours, missed connections, missed a whole day in europe"

Minusy: "flight delay , on plane for over two hours before takeoff"

Plusy: "Great service"
Minusy: "All good, maybe keep the lights off more often"

Plusy: "On time."

Plusy: "The American airline is a wonderful experience especially during a stressful time to travel. Everyone was helpful. Especially the pilots. They help me order my Uber."
Minusy: "The hostess was a little short but she was working alone, Thank you for sitting in front of plane."

Plusy: "We arrived early and everything went off without a hitch."
Minusy: "Seats were really tight. Made worse by the person in front who had him s seat back."

Plusy: "Everything no complain"
Minusy: "Everything no complain"

Plusy: "Quick boarding"
Minusy: "Before the flight boarded the crew had to be paved. They were busy chatting at a different gate while the whole flight had to wait for them. No sense of urgency. Very unprofessional. We had the front seat in first class. All night long the crew were talking loudly- difficult to sleep. They should be conscious of the passengers"

Plusy: "One of their newst planes. Amazing! Loved it!"
Minusy: "Delays"

Plusy: "Purser Rockland Albrecht and his crew went out of their way to make our over night flight BA as comfortable as possible. Found us better seats and checked in to see that all was well on a busy flight. Service has certainly improved!"

Plusy: "Couldn't get own crew closed gate and would not open door."
Minusy: "Crew closed gate before the 10 min delayed time, knowing connecting passengers would not be able to make it. From a flight 10 min late."

Plusy: "The crew did try to make us feel comfortable considering the air challenges"
Minusy: "The aircraft was extremely hot and it took a extraordinary long time to resolve the issue. Dont understand why the aircraft was not checked prior to the flight so alternate plans could be made. Upon connecting the crew in the terminal and at the gate was not very accommodating. Very disappointed with American airlines and this experience"

Plusy: "Snack service was the quickest I have seen in a while.Very smooth landing."

Plusy: "Planes were clean and spacious"
Minusy: "Airline didn't seem prepared with crews. Both legs had crew mgmt issues."

Minusy: "delays were horrible."

Plusy: "Everyone was very professional and pleasant."
Minusy: "All great today."

Plusy: "Very quick fight. Faster than anticipated arrival"

Minusy: "There was no one at the ticket kiosk located by TSA and no sign that said they would be back or to go to another booth. After waiting 10 minutes I️ went upstairs and found a chaotic mass of people checking in at the actual open kiosk. The check in process was not clearly defined and even after spending 30 minutes checking a bag I️ still had to care my checked bag down to another TSA check line. In their boarding area there were minimal phone chargers. The plane was small and no leg room and a rigid uncomfortable seat. Also the flight was at night and they kept the cabin lights on. That was super frustrating to an exhausted traveler who was trying to sleep."

Plusy: "Everything else"

Plusy: "Smooth ride and free wine"

Plusy: "British Airways I feel did everything to make it as best as possible."
Minusy: "American Airlines (British Airlines partners) are a horrible airline. My 8 am flight has a mechanical issue. Which they kept up on the plane till 11. Now no mater what other plane I catch idmiss my connection in Dallas. Which means I don’t get to Paris on time. Which ruined my plans to surprise my gf and propose to her. It took one call to British Airlines to get me rebooked. Something american was taking hours. I still won’t make it on time but at least I’ll make it. American then misplaced my luggage and it took two hours to retrieve it. Turns out it was sitting behind the counter the whole time the kept telling me it would be on the baggage flame area."

Minusy: "Ponad 2 godz. W samolocie czekając na plycie lotniska, aż mechanik skończy naprawiać samolot, nie bylo przyjemne."

Minusy: "3 hour delay waiting for pilots"

Plusy: "This was a great flight! I love the brand new plane, very comfortable even in coach. Entertainment system was well-done with good selection of movies. I didn't need my own device to be entertained on the long flight."

Minusy: "I am so tired of people reclining back in my lap. It has happened for the last 3 times I have flown. The last flight the man reclined before we even took off and he was not instructed to put his seat up. There is no room for the tray table when the person reclines in front of you. I am sick of looking at fat bald heads during the entire flight. Wifi also sucks."

Plusy: "Good"

Plusy: "Same as above"
Minusy: "Same as above"

Plusy: "Easy changes to my first flight reservations to avoid catastrophe."
Minusy: "I liked everything!"

Minusy: "Didn't like the way the flight attendant attitude was to me. No politeness what so ever. Turbulence was scary, from the hurricane coming in. And they no complimentary drinks or snack because we landed go quickly. It makes no sense to even have an in service flight with it only being 45 min fight."

Plusy: "excellent in flight experience, crew was helpful and friendly. Overall a great experience"

Plusy: "Flight was good. No delays. No hassle"

Plusy: "Odprawa na lotnisku w Chicago była OK"
Minusy: "linie lotnicze American Airlines bardzo zła obsługa stary samolot niewygodne siedzenia bardzo słabe lądowanie obsługa w samolocie była nieuprzejmy długo trzeba było czekać"

Minusy: "I boarded in group 2. A lot of the overhead space was already full due to the large number of priority passengers. This led to people having to go to the back to find space for bags. That creates a lot of jams at the end of the flight. Also, younger passengers often try to rush out of the plane rather than waiting for their row. This should be stopped."

Plusy: "The normal stuff was fine"
Minusy: "My AA connecting flight was not held. When the other connecting flight was discussed, I thought to myself why don't they bring up mine? They could have told me right then. I ran as fast I could just be told that they closed the door . I figured out that I missed it by 3 minutes. The plane was still loading cargo. I will avoid AA from now on, philly is hub and they could not find 3 minutes for multiple passengers..."

Minusy: "American delayed the flight 7 times before cancelling it. They then put me on a flight 7 hours after the initial departure time. That flight was delayed 7 times and then they cancelled it. I wasted 10 hours at the airport."

Minusy: "The flight was delayed and we spent about an hour just sitting in the plane before we took off. When I expressed concerns aboit making my connecting flight to the front desk representative she stated she didn't have time to help me as she had a plane to board. It was another 20 minutes before she even began to board anyone. She was very abrupt and rude. I had to call AA while sitting on the tarmac to get rebooked which was a more positive experience."

Plusy: "Good"
Minusy: "Good"

Plusy: "All services were very good."
Minusy: "Overnight sleeping in extended seats in Business Class were cramped."

Plusy: "Tap crew is very nice."
Minusy: "No turbulence"

Plusy: "Seats super comfortable. Big screen entrainment."
Minusy: "One more time offer drinks for a very long travel time (other 10H)."

Minusy: "flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight"

Plusy: "seat was very comfortable with good leg room. Crew was very polite"
Minusy: "coming thru the cabin for garbage pickup more often"

Minusy: "When late, pls help passangers.with no helpfull people dont work"

Plusy: "attention and food"
Minusy: "more bathrooms on the airplane"

Plusy: "Space in the cabin"
Minusy: "Language included"

Minusy: "Flight was so delayed we missed our connection."

Minusy: "I fee cheated because it is the first time that I have. to pay for luggage. In their website it states that the basic fare allows in check-in bag. They said to me that there are different categories of basic fare, which is not disclosed in their website. Additionally any seat change cost"

Plusy: "sporo miejsca na nogi"
Minusy: "możliwość wyboru posiłków"

Plusy: "Very helpful gate attendants. The food was delicious and the movies were all current and kept us entertained for nine hours!"
Minusy: "Very cramped legroom. Cabin was extremely hot. There was a man binge drinking in the seat across the aisle. He should’ve been cut off at some point, but he kept drinking. He was a worry."

Plusy: "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Minusy: "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"

Plusy: "All!!"
Minusy: "Nothing."

Minusy: "3:30 hrs delay lost my convection no one to talk to or any help they gave me nothing I had to stay overnight at my expense n pay new ticket hotel food taxi etc nobody will help or respond for anything"

Minusy: "Very warm in cabin, no means of controlling air flow. Seat space very cramped. Very tall person next to me in my space"

Plusy: "what a great airline! had a great flight from rome to lisbon. we’ll definitely choose TAP over most other airlines in europe from now on"

Plusy: "Ciepły posiłek na pokładzie, dobre winko"
Minusy: "Opóźnienia."

Plusy: "Odprawa"
Minusy: "Duwersyfikacja miejsc w samolocie / płowa rzędów do 12 wygodniejsze oraz z większymi odstępami miedzy rzędami, propozycja zmiany miejsc w tej samej klasie ( economy) za dodatkową dopłatą jest słabym rozwiązaniem - po tym doświadczeniu nie będę polecał podróży liniami TAP"

Plusy: "The drinks were available."
Minusy: "The drinks were expensive."

Plusy: "On time flight, food served was decent, and flight crew was pleasant."
Minusy: "Nothing, great flight."

Plusy: "Food was above average"
Minusy: "Wasn't told that baggage wasn't included in my fee. Had to pay 170 Euros at the airport to check our two bags. Really really frustrating, and beyond an exorbitant price to charge for bags..."

Plusy: "Great flight, friendly and helpful crew."
Minusy: "Didn’t connect to entertainment didnt"

Plusy: "nothing."
Minusy: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."

Plusy: "Not too many people"
Minusy: "Was delayed. Too long waiting for luggages"

Plusy: "Boarding, crew, timeliness, choice of entertainment, modern plane."
Minusy: "Food could be more inspired, legroom is limited"

Plusy: "Free food and drinks. Pillow and blanket and ear buds all ready on each seat! More spacious seating."
Minusy: "No indication booking was discounted flight on kayak website! Charges for baggage very , very high!. Very bad border crossing as we waited in line for a simple passport stamp for 3 hours!!!!!!"

Minusy: "The space is really uncomfortable"

Plusy: "Staff courteous compared to our previous TAP FLIGHT"

Minusy: "I did not like although my ticket had luggage allowance, TAP made my wife and I pay twice. Of course to pay needed endless and senseless wait and paying booth."

Plusy: "The crew provides a good service"
Minusy: "The airline wanted to double charge me for baggage after have had a layover during my trip, so when I was checking my luggage by second time in order to go to my destination, they insisted on make me pay, even thought I had paid my luggage online before to take the flight from the beginning."

Plusy: "Meal was OK."
Minusy: "TAP changed our seats even though we had paid extra. They were narrow and uncomfortable."

Plusy: "The check in was smooth and boarding was quick"
Minusy: "We had problems with TAP up front related to baggage fares and them keeping the $85 I paid for my son who is 2 meters tall to be in an exit row and then assigned to a different seat. He was miserable for almost seven hours."

Minusy: "I was told at the check in that my bags are NOT paid for...when I booked the tickets on line there was no mention of any additional charges, or option to purchase baggage"

Plusy: "I like everything the trip as very good very safety all the best i want to book again next year thank you."
Minusy: "What i dont like the Chargers for the lugage im supriised i have travel a lot and never paid extra for lugage ? Maria"

Plusy: "Both check ins (to and from Boston) the staff were rude. No information, just alot of speaking Portuguese to other staffers while my family and I stood there. The flight and crew were good, clean, kind and efficient."
Minusy: "There was a strike in Lisbon. Thousands of people trying to go through security and four people working the booths. Plus NO information. Just chaos, bad feelings and HOURS of standing in lines. Stressful. Will NEVER go to Lisbon again."

Plusy: "We were traveling with a 7 month old so boarding was made easy by the crew. Most of the crew were quite pleasant during the flight."
Minusy: "The entertainment system hand piece failed so you were unable to select channels, turn the over head light off or ever call for assistance. We had to get another passenger to do that for us. Ultimately the light bulb had to be removed from the fixture. During the flight, we asked for more refreshments and were told we could only have water by a flight attendant. Upon arrival at our destination with a child in hand, our stroller was not unloaded at the gate so we had to carry our child and all that travels with him to the baggage area. For anyone travelling internationally, you will know this is generally quite a distant from the gate in major airports. The strollers and car seats arrived in baggage 30 minutes after the main luggage. When staff were approached they were short and appeared very disinterested in helping. TAP failed on this flight home."

Plusy: "Plane was delayed. Crew made no effort to keep us informed. Had to stand in the hot sun for almost an hour."

Plusy: "The crew was exceptional. Very, very friendly and professional. It stood out."
Minusy: "The airplane was pretty old and it's time for a makeover."

Plusy: "Crew friendliness and attention"
Minusy: "They ran out of diet coke and coke zero literally right after takeoff which is a joke!"

Plusy: "The employees were very friendly."
Minusy: "The food service was cancelled due to being short a flight attendant. We were initially advised that the food had not made it to the aircraft. Afterwards we saw the crew eating while we were left with no food or drink service. We then discovered that since they were short one crew member the crew would not serve food or drinks for "safety concerns". It turns out they could have served but preferred to adhere to their union under the guise of passenger safety and remain seated the entire flight doing crossword puzzles and the like which definitely made me feel much safer."

Plusy: "Entertainment! Loved having such a wide selection of things to watch on the screen at my seat. Such a nice luxury to be able to watch a movie, a show, check the status of the flight/plane/distance/time/map, and more."
Minusy: "The food wasn't that appetizing. It actually gave me upset stomach for the rest of the flight. I was in the bathroom 3x during the flight and I usually don't use the restroom more than once during any given flight. I didn't like that when asking for a drink of water, they only give a half full cup of room-temperature water. On an 8 hour flight, I get dehydrated and could drink 2 water bottles alone. I don't like to be a nuisance to the attendants so I only asked for water twice. I just wish they would provide small personal bottles per customer. I also have never flown on TAP before so I wasn't aware of anything like how to call an attendant using the touch-screen or even that watching movies was free. It should be said over the intercom at the beginning of the flight."

Plusy: "Nothing"
Minusy: "First flight was delayed by just a half an hour and we arrived in Portugal. We had a connecting flight to AMS with also TAP and had a two hour window to make the next flight with the same company (TAP). We were in line for passport and then security and talked to several TAP employees and they said we would be have time and wouldn't have a problem catching the second flight. Well, we got through the lines with 30 min before our next flight and they wouldn't let us on. Customer service and organization of the airline is really poor. The aircraft had minimal room and no entertainment. We got on our next flight five hours later and all they gave us was a $10 food voucher. So poorly managed."

Plusy: "Staff was friendly and somewhat helpful, they were able to offer some compensation and hotel."
Minusy: "I was placed on standby for my flight and ultimately did not get a seat. It took two hours to get a new flight sorted out and it didn't leave for 2 days. A massively inconvenient experience as I had a conference to attend and missed two days."

Plusy: "I was very impressed with the Ground crew who met me off the plane and had already arranged for me to go on a later flight with Emirates. If it had been possible to let me know when I was on the first flight that my onward travel had been arranged then it would have been perfect."
Minusy: "my TAP Portugal flight from Lisbon to Heathrow was so late I missed my connection to AbuDhabi."

Plusy: "Plane was on time, snacks provided"
Minusy: "No reclining seats, no pillows, no entertainment. Very uncomfortable for three hours. Also, made me check my carry on without even weighing or measuring."

Plusy: "The crew was very friendly and check-in was uneventful. A group of us traveled from MXP to EWR via LIS. Excellent ride on each leg."
Minusy: "I love the flight attendants uniform. The ticket agent allowed me to change my seat to the exit row with no extra charge. Some of my group was charged for overweight bags and others weren't. A little inconsistent."

Minusy: "Terrible TAP service. Missed my flight to no fault of my own and I was made to buy a new ticket. No changrs, no partial refund, couldn't even use my return ticket which I had to rebook too. Nice customer service !!!"

Plusy: "Good price. Fast, friendly crew."
Minusy: "Incredibly tiny seats."

"No food service on flight despite food service on outbound flight."

"Sat for 4 hours on the ramp in the airplane because Air Canada didn’t have enough staff to load the bags or close the aircraft door! Lol"

Plusy: "Crew were great..."
Minusy: "Food was very poor. Entertainment was awful"

Plusy: "The Air Canada Rouge crew was young, efficient & courteous; seats were good; and it was the only direct flight that I can get that day, at a convenient time during the daytime."
Minusy: "Better entertainment ( u can only get them streamed to your own device), and maybe a bit better food."

Plusy: "Crew was friendly"

Minusy: "Mimo zapewnień załogi LH samolot Air Canada nie czekał na pasażerów przesiadających się w Monachium."

Minusy: "The flight was delayed by 14 hour. No one at the gate to inform on transit passengers. Air Canada office were couldn’t care less. I booked Lufthansa flight and Air Canada was very unfortunate partner. Would never recommend Air Canada and wouldn’t use them by choice"

Minusy: "0puźnienie. Brak posiłku. Niewygodne fotele. A reszta ujdzie w tłoku. Można spokojnie polatać."

Plusy: "Obsługa naziemna i pokladowa"
Minusy: "Niewygodne i twarde fotele."

Plusy: "Exceptional service and staff"
Minusy: "Food isn't usually this subpar."

Plusy: "Clear and stress free check in."
Minusy: "Everything was on point nothing to report."

Plusy: "Fast flight, friendly crew"
Minusy: "N/A"

Plusy: "Compared to the flight going the other way, this one was much more comfortable. I didn't have someone's seat back in my face the whole time, and was able to enjoy games on my own device. I like that both USB and normal power options were available, so I was able to play games and charge my phone so I could use it after landing. The food was passable as well, which was surprising."
Minusy: "It's unavoidable when flying between multi-lingual locations, but having movies and stuff pause three times for each announcement gets annoying. The rolls served with the meals were very dry. These are small nits, and the flight was generally enjoyable."

Plusy: "Due to late arrival of earlier flight employees were on hand to personally assist with our boarding. Plenty of liquids offered to keep hydrated. Lactose free meal had plenty of fresh fruit. Flight attendants were friendly and helpful. On time flight made further connection easy."
Minusy: "Bathrooms tend to get very dirty with the over use on longer flights. The bathrooms need the occasional inflight cleaning."

Minusy: "seats were uncomfortable, cramped, didn't recline had to pay for entertainment no flight status information during flight food wasn't tasty"

Minusy: "Chaotic boarding. Little leg room"

Minusy: "the entertainment system on this leg of the flight didn't work at all! Give me a break!"

Plusy: "Great food, comfortable seats."
Minusy: "Long delay on departure, the ground crew decided to leave without clearing us for the flight. Probably helped cause the luggage catastrophe that followed on the next flight."

Plusy: "The crew was great, the seat was spacious enough, food was decent (enough to make me happy and not hungry) and the movies were 9/10."
Minusy: "Still don't understand why I can carry on my skateboard from candada but have to check it when I'm in Europe... this isn't very convenient and costs too much extra money."

Minusy: "Lost luggage"

Minusy: "Have to pay for entertainment on such a long flight. Crew was very rude"

Plusy: "It was aweful !!!...."
Minusy: "Staff barely available . Entertainment, drinks charged ,why ? They were free flying to Europe ?!.Air Canada Rouge terrible in every possible way !!! Flight delayed by 2.5 hr....bathrooms dirty and when same mentioned ( no room to place more dirty towels in) staff indifferent !!! Lufthansa is shooting itself into foot by Air Canada alliance .Never again will I book my flight with Air Canada Airlines ( God forbid Rouge).Flight Toronto Vancouver ,disgrace ....freezing cold on board but staff wouldn't notice same because they were not present except giving off skimpy 2 servings of water/juice . Tea (old ,too strong,yak).Wake up people ,none of the passengers I spoken to had anything positive to say ! I liked my Lufthansa flight to Europe but for the sheer reason having to return with Air Canada I will avoid booking this flight .Thank You."

Plusy: "I prefer to fly Air Canada over the other airlines that fly between New York and Toronto because of the comfort and cleanliness in the aircraft and pleasant service."

Plusy: "Not anyone's fault --- delayed due to Fog. Then on rout to Ottawa when they started selling food, they ran out of the main breakfast meals and or cheese plates by isle 19."

Minusy: "In seat entertainment screen didnt work. Had to wait for nearly two hours to de-ice the plane even though they were expecting freezing rain, they didnt seem prepared."

Plusy: "My flight was on time"
Minusy: "food"

Plusy: "Boarding pass are checked 4 times before taking off"
Minusy: "Long line at the airport only 2 stations open"

Minusy: "I needed to sleep ( it was 1:00 am in the city I originated from) and in the smaller plane the seats barely reclined and it was hard to get comfortable, let alone sleep."

Plusy: "The flight was exactly as scheduled."
Minusy: "Poor room service, no TV for 10 h long flight, meals were small and not tasty, wine or beer has to be bought. Parents with little babies were sitting in all passengers area. I was hungry and tired after this flight."

Minusy: "10+ hour international flight and there were no TV's and no free alcohol. There was an option to rent an ipad."

Plusy: "The crew were effective and efficient. We boarded promptly and departed on time. They were polite and friendly."

Minusy: "If you are going to make people download things in order to watch movies or tv on a nine hour flight. You shouldn't charge people that don't have the devices to use one that you have on board. Also, making your entertainment app only available to apple customers and not android seems very unfair."

Minusy: "Pilots we're late. Flight delayed until they arrived."

Plusy: "Excellent crew service."
Minusy: "inadequate leg room in economy"

Plusy: "1. Pilot kept plane informed which is great especially when there is potential turbulence."
Minusy: "1. No entertainment on the flight. Not even opportunity to see where the plane is in flight and when we will arrive. No USB charger on the flight. Very outdate plane. 2. The plane was very dirty - trash in between the seat 4. The food was the worst I ever tried on the plane 5. I was very surprised at the very disappointing service. I must say, with all the travel I do, apart from 1 young lade, the flight attendants acted like they loathed being there. It is so disappointing especially b/c I am Canadian so it is a bit embarrassing that Air Canada seems to have such terrible service. 6. The flight attendants were out of a lot of things, I heard them mention several beverages they were out of throughout the flight. I also heard them say that there will be no hot beverages while seatbelt sign is on (which it was a lot). I guess that is reasonable, however, it is the first time I have encountered that on the place. Instead they directed to passengers to come up to the back of the plane to get a hot beverage when the seatbelt sign was off. I did a few times - 1st time they said they were out of cups and to stop by later. But 2nd time had the cups. Did these cups get magically delivered midair or perhaps maybe they just needed to bring cups from the storage on the place and could have given me an option to wait while they retrieve them. 2nd time when I stopped by to try to get a hot beverage, a lady with black hair just gave me an empty cup. The whole experience with this flight was confusing - some attendants seemed not to understand fully what passengers were asking."

Plusy: "There was enough legroom, as compared to airlines like Cathy Pacific."
Minusy: "All the flight attendants seemed a bit frazzled; I felt guilty for asking for wine with lunch, and you had to either use your own device or pay $10 to access the in-flight entertainment. Even then, I could only watch TV shows on my laptop --you need an app to see movies. Very strange and felt like being in a domestic flight."

Plusy: "From boarding to disembark net was ok"
Minusy: "No refreshment on board"

Plusy: "The cabin crew was friendly and very attentive, since they realized the passengers couldn't get any peace or comfort due to the screaming child problem."
Minusy: "Nine hour flight from Warsaw to Toronto, 7 hours of on and off ear-piercing screaming two year old child. Even though it was a daytime flight, most passengers wanted to sleep due to early morning wake up and previous connections. Even for somebody who wished to stay awake, there was nothing pleasurable about this situation. The airlines are going to have to figure out how to deal with this ever-increasing problem on long-distance flights, like a closed door quiet space for the parent and child. It was like being trapped in a torture chamber. If an adult had created that much commotion and misery on a flight, they would have been forcefully subdued and probably arrested. A few minutes of a crying baby can be excused, but this was non-stop disturbance by an unruly child and complacent parent(s)."

Plusy: "It was a fine flight all around"

Plusy: "The crew was so good and friendly. The entertainment options were good, some variety. The flight was smooth."
Minusy: "Any additional amenity cost extra. No inflight snacks."

Plusy: "Very nice crew! Kids were given a pilot's cabin tour. Good selection of food and drinks. Good on-board entertainment. On-time :)"

Plusy: "After late departure, late arrival and waiting 40 min for gate to become available for the aircraft sorry all combined with horrific traffic problem at the La Guardia airport nothing to write home about."

Minusy: "1. They loan out iPads for entertainment which you had to pay for because the plane was an older model and there were no individual tv screens available. This should be a free service with the amount of fare I paid for the trip. 2. Also on my way to Rome, flying air canada, too, my husband and i fell asleep and missed our meals. When I asked the crew for my meals they said "it's unsafe to give it to me anymore." But that's what refrigerators are for - to store food safely for passengers. I just don't buy their reasoning. It's just an excuse not to serve passengers. Needless to say my husband and I went hungry until they served breakfast. 3. From LA to Toronto & Montreal back to LA, was a 4-6 hr flight where they don't feed you or give you blankets. When I asked why blankets are not available, the crew said, "because that's all what we'll be doing is handing out blanket." The crew should realize that providing comfort for their passengers is a huge part of their service they should provide. This was my first time flying with air canada and I was very disappointed. Air Canada will definitely not be on my top airlines to fly next time."

Plusy: "Crew was surly overall on flight. On ground they looked bored-one on first leg of flight seemed hung over"
Minusy: "Changed my flight home do my layover went from 1 hr 30 min to 5 hours!"

Plusy: "friendly prompt service, comfortable seats - free tv and movies"
Minusy: "had to circle for about an hour before we were able to land due to a storm but that wasn't the crews fault - just bad luck"

Plusy: "Made it home safely"
Minusy: "Flight hour late to take off. Also food service lacking. We were in back rows and meat dish out of stock fir both lunch and snack."

Plusy: "Everything was okay to good, industry standard these days flying from Northern America."
Minusy: "Banana bread for breakfast?"

Minusy: "it was two hours late"

Minusy: "Did not appreciate not having a movie screen. Renting an iPad for such an expensive flight is not good business."

Minusy: "The entertainment options seem quite limited for a flight that long. Most of the movies and television episodes offered were dated."