Plusy: "On time."
Minusy: "Quality of all services are declining on Lufthansa."
Plusy: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Minusy: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."
Minusy: "Improve quality of on board announcements."
Plusy: "The crew was fantastic, never bothered sleeping people, and had a great trip."
Minusy: "Nothing, best transatlantic flight I’ve had so far honestly."
Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"
Plusy: "Free entertainment, excellent food"
Minusy: "Cabin was too warm; unable to adjust air at seats"
Plusy: "We landed safely. I like the A380."
Minusy: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."
Plusy: "Ogólnie ok"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"
Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"
Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"
Minusy: "Komfort siedzeń w klasie Premium Economy"
Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"
Plusy: "On time, onwith excellent care by staff"
Minusy: "The long walk on the airport for connecting flight"
Plusy: "Clean new Airbus 380. Nice crew"
Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."
Plusy: "The food was excellent."
Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."
Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."
Minusy: "Flight was late due to inadequate staffing - one pilot was missing."
Plusy: "Timeliness of fligyts"
Plusy: "Very pleasant crew."
Minusy: "No complaints"
Plusy: "Arrived safely."
Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."
Minusy: "Lufthansa warse company ever fly with . everything was bad . delay like two hours , food only meat because No enough chicken and No socks to warm my foot because I was feeling cold ."
Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."
Plusy: "Attitude of staff"
Minusy: "Food and delay"
Plusy: "Smooth flight. Great food and drinks. Very helpful staff."
Minusy: "Opóźnienie lotu"
Minusy: "I was waiting over 1 hr for my suitcase...."
Minusy: "I was waiting over 1 hr for my l"
Minusy: "Cramped seating :-0"
Plusy: "Obsługa i jedzenie"
Plusy: "Good service on plane seats weren't bad."
Minusy: "Entertainment system kept not working. Terrible baggage wait in Orlando. Over 30 minutes after I cleared customs Flight was late over 30 minutes"
Minusy: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"
Plusy: "Punktualność i obsługa stewardess"
Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"
Plusy: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Minusy: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"
Plusy: "Komfort lotu i bezpieczenstwo"
Plusy: "I liked having the option to upgrade to a Premium Economy seat for this long flight. It made a big difference in my comfort during the flight."
Plusy: "Left in time, arrived too early"
Minusy: "Boarding took a lot of time"
Minusy: "Me starting to get sick!"
Minusy: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."
Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"
Minusy: "Delayed flights for a day"
Plusy: "The flight was on time. Helpful, friendly crew. Will use Condor services again."
Plusy: "Boarding efficient. Chicago counter very friendly and helpful"
Minusy: "Some flight attendants friendly and helpful, others not so much Don't change your mind about an item or next time attendant will ignore you. If the customer speaks English, do not assume they don't understand German - so please treat your passengers well. Food was not good, have had better on Lufthansa"
Good value for money. Small snack and free drinks. And most important: on time!
Plusy: "Ye,everything was fine"
Plusy: "Everything was perfect"
Minusy: "More drinks less food at night flight for short destination"
Minusy: "Better organization during boarding would be good. People all stand around in a mass blocking others access to the boat ding pass control terminals."
Plusy: "sporo miejsca"
Minusy: "oba loty opoznione ponad godzine"
Minusy: "We missed our connection because our first flight was late they wouldn’t do anything for us"
Plusy: "We were served a good little sandwich for a snack."
Minusy: "We went though boarding only to stand in a long line for 10 minutes or more waiting to get into the plane. They could have started boarding later."
Plusy: "Accuracy in times"
Plusy: "Świetny komfort i miła załoga"
Plusy: "Aegean Airlines improved a lot for the past six months. Food is much better and so is the attitude of certain number of crew."
Minusy: "Boarding to international destinations still done with remote stands even under torrential rain."
Minusy: "the connecting flight was missed because of a delay in the first flight. i got a different flight with a different airline (sas), they were not informed that i paid extra weight and window seat. i am very unhappy! not to mention that the whole purpuise of my trip is gone, because i a will arrive to copenhagen five hours late for the meeting i was supposed to hold with my fans! i will never fly with egean again!"
Plusy: "I missed the flight. Because they closed the check in counter 1 full hour before the departure time. I was standing in a passport control line for 40 minutes before that. I reached the check in counter 55 minutes before departure time. It was closed. The ticket office had no sympathy, refused to issue me a boarding pass. My flight was paid for and confirmed. There was time to get through security and reach the gate by boarding time. All i needed was the boarding pass and they would not give it. I missed the flight i had paid for and of course you won't give me a refund It caused serious problems with my trip. I'm totally disgusted and will never buy another ticket on this ariline."
Plusy: "Crew was pleasant. Boarding was efficient."
Minusy: "Seats not particularly comfortable after a trans Atlantic flight. This review process needs a N/A category."
Plusy: "Thanks for upgrading us to Premium economy"
Plusy: "The staff so kind and comfortable seats then we have logical prices"
Minusy: "Non-compliance with time"
Minusy: "space when seating"
Plusy: "Good service! On time!"
Minusy: "not nearly enough room, despite having bought extra legroom seats. Crowded.."
Plusy: "The boarding crew was NOT so gentle when he seen my Passport nationality. The flight left on time"
Minusy: "The food was as expected. The seats were very good and comfortable."
Minusy: "Everything. I was re-routed and never told why."
Plusy: "I like the people and the crew and the plane."
Minusy: "That my bags had to be checked for an outrageous price of 50 euros per bag."
Minusy: "They locked the bathrooms whenever the staff were passing around drinks, food, or collecting garbage. They claimed it was due to "safety" but every staff was easily walking around passing around drinks. There was no turbulence. Even when multiple people tried to get up to go to the restroom, they sent them away. Finally, when they unlocked the bathrooms after a good 30 mins, there were HUGE lines. They did this multiple times. It doesn't make sense to lock the bathrooms that long. People need to use the restroom and then they create larger lines which is more dangerous because even more people are standing up at the same time. Doesn't make sense. Will probably not use this airline again if this occurs again."
Plusy: "Air attendants were nice"
Minusy: "Long queue for baggage check. Food was below average."
Minusy: "I wasn't aware I was supposed to pay for my luggage"
Plusy: "The food and the crew"
Plusy: "Nice to get a meal, but don't understand why you do that when you charge extra for baggage."
Minusy: "Couldn't understand attendant's announcements; too rushed + accent. Too rigid about lavatories including opening the door when people were using it."
Plusy: "Boarding was expedited using two entries."
Minusy: "We were delayed an hour."
Plusy: "Legroom Polite and attentive crew"
Minusy: "Flight times No onboard entertainment"
Plusy: "Take off and landing"
Minusy: "Could not get a juice or water ignored me. No movie option"
Plusy: "The boarding experience at the horrible Santorini airport ruined it or us. I wish Aegean had provided us with more instructions about what to expect and when to arrive so that we didn't there so early and stand outside in the heat of so long."
Plusy: "Very friendly flight attendants, good food and pleasant all around'"
Minusy: "Seats pitch is a bit tight, but absolutely tolerable. I'm 6' 190lbs and was comfortable. Seat 3F on an A321."
Plusy: "Wasn't expecting so much food for such a short journey, but it was delicious, and views from the plane were gorgeous."
Plusy: "dużo miejsca w samolocie, miła obsługa, poczęstunek, punktualność"
Plusy: "Served food to all on the flight. Awesome!"
Plusy: "Great crew, great service. Super clean airplane. Fast checkin and baggage drop off."
Minusy: "I was surprised, and only for the best!"
Plusy: "Fast, clean, gracious."
Plusy: "the service food and punctuality"
Minusy: "The price of the ticket did not include luggage. The biggest problem is that it was not mentioned anywhere during the booking process, and I found out that extra 40$ should be payed for every suitcase at the checkin desk."
Plusy: "Comfortable, friendly attendants, good food served."
Minusy: "There isn't entertainment, however, it was very comfortable and relaxing."
Plusy: "I loved everything :-)"
Minusy: "They charge me on my two flight about 100 euros for my bags that's the worst , never had that and this is my first and last time I used them"
Plusy: "Quick smooth and efficient with two exits at landing."
Minusy: "I hated that I and 10 ither passengers were told to RUN! i had left London, so my attite was heavy, and here i am running through the airport. It was exhausting. Why should we have to run when the intial connection was 45 mins. Because one plane with the SAME airline is running late and gives us 6 minute's to get to the gate, that should not be any fault of the passengers. Radio the other flight and have them hold. I got an email that the gate changed TWICE. the airline employee did not get that memo at all. So we were raced to the wrong gate even AFTER, I mentioned the gate change. A real frustrating experience all together."
Plusy: "Cabin crew was friendly and helpful. The plane was clean and for the most part departed and arrived on time."
Minusy: "The boarding process...it was a zoo. All customers are in line boarding at the same time and the gate agent did nothing to prevent it. The cost for a checked bag was 45 Euro which seems awfully high to me. Perhaps it's cheaper if you book it beforehand as opposed to at the airport."
Minusy: "Only wish it was in a desent hour and not in the middle of the night"
Plusy: "On time. As comfortable as possible. Good breakfast"
Minusy: "Sets too small. Woman in front of me was able to recline her seat so far she was in my hlp and I had to push her back up. Didn't see any entertainment options."
Plusy: "Comfortable airplane, excellent food, great service. No in-flight entertainment but I didn't expect entertainment on a regional flight. Overall this was a great travel experience. It's easy to see why Aegean Airlines is a top rated carrier!"
Minusy: "Usually this airline makes up for its old planes, poor food, dirty lavatories, etc. by having the nicest and most helpful crew. On this occasion, the crew were surly and unhelpful"
Minusy: "Didnt have too much time for flight change.There should be separate control scaners for ppl that are changing flights."
Plusy: "No wifi or any entertainment. Flight delays and lost baggage!"
Minusy: "No wifi or any entertainment. Flight delays and lost baggage!"
Minusy: "1:20 min delay for a 35 min flight (less then 200km on the road). It is even worse if it is during the night (aircraft landed at 0:40 instead of 23:20"
Minusy: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."
Minusy: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"
Plusy: "The crew was amazing, the seat was comfortable"
Plusy: "Lost my luggage"
Minusy: "Not loosing my suitcase!"
Minusy: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."
Plusy: "The boarding process was short and quick. Entertainment choices were excellent."
Minusy: "I was hoping for a more traditional Austrian meal but the food was just fine."
Plusy: "Fast flight , friendly staff , ok food"
Minusy: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"
Minusy: "I missed my flight because of the delay in Zurich"
Minusy: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"
Plusy: "Very easy and smooth flight. We landed 25 min earlier. Austrian Airlines are my favorite."
Minusy: "The flight had delay more than 45 minutes I lost my bus connection"
Plusy: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."
Plusy: "food was great. Slightly cold in cabin."
Minusy: "had a narrow connecting flight VIE to MUC, VIE flight was delayed and had to catch MUC to IAD flight in less than 15 min. One luggage was missing at baggage claim, but as DC/ Baltimore is home, luggage arrived in 48 hrs. All is well that ends well."
Plusy: "Plane, pilots and the leader of the crew"
Minusy: "The flight attendant in the back needs to be more educated"
Plusy: "Great staff, good meals, snacks, and drinks thru the entire flight. Good movie selections."
Minusy: "Can’t like it if you missed it!!"
Plusy: "Nice clean Airplane, good choice of entertainment. Food OK (except breakfast) but not great (coach class) Crew friendly, on time."
Minusy: "The muffin for breakfast as the only choice at the end of the flight is a joke: superloaded with sugar, chewy, artificiall taste. Most of the passengers sent it back. This has not improved since my last flight with Austrian in March 2018. The one reponsible for ordering such junk should be punished by having to eat the muffin himself. Sorry!"
Minusy: "KAYAK or Austrian cancelled my ticket. KAYAK officials didn’t show any readiness to do anything about a ticket that was purchased and paid for. KAYAK system is still sending me questions how was my trip! Ironically? Additionally, I had to book another ticket to get close to my destination, book a midnight Taxi to another country."
Plusy: "the flight missed my connection and they were AWESOME in handling it, getting me on a Swiss Air flight. That flight also missed its connection and Swiss Air took great care to put me up in a hotel. They made a frustrating situation so much smoother!"
Plusy: "I liked that the plane eventually came..."
Minusy: "That the plane was an hour late..."
Minusy: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Plusy: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"
Plusy: "Life is beautiful"
Minusy: "My fellow passenger fended off my sexual advances like a pro"
Plusy: "Very friendly staff"
Minusy: "we had some delay, and they did not inform us at all how long this will take. so this is something ot work on."
Plusy: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Minusy: "Seat backs were rock solid without use of a personal pillow."
Minusy: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"
Minusy: "My Swiss flight from Stuttgar via Zurich to JFK was cancelled before 24 hours without explaining the reason. They should explain the reason at least. I had to take an another flight and arrived at JFK after 6 hours from the original flight. My trip was totally messed up, so I was not happy at all."
Plusy: "Boarding/deplaning quick Left on time"
Minusy: "Food -too much starch Only chicken No breakfast Bathrooms were dirty"
Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("
Minusy: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Minusy: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."
Plusy: "Smooth strait flight, friendly polite crew"
Plusy: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Minusy: "No tv, maps or entertainment at all."
Plusy: "Plane left and arrived on time."
Minusy: "Rude gate agent. Small seats, no leg room, very crowded together. Clearly a budget airline - should be marketed as such."
Plusy: "The actual flight was professionally well-handled"
Minusy: "Someone from the airlines needs to help people transferring at Paris airport. I was sent to three different terminals (which required two different bus transfers) to get to my United flight to the states. I had been warned by a friend that the Paris airport is the worst. It is! And the airlines should bear some responsibility for the lack of clear information. I could write about this for a long time."
Plusy: "Good food, nice crew, nice screen, new plane"
Minusy: "Initial flight was late taking off for no reason except they scheduled too many incoming flights. Made my second flight but my bag did not and had to wait over a day for it while missing a day of work."
Plusy: "Food, entertainment."
Minusy: "Aircraft was older 777 and lavatories weren't very clean. Upon landing in Vienna, my mobility walker (tagged to be brought up to me at jetway) was sent to my connecting flight to Sophia. The flight crew refused to intercept it and have it brought up to me at the aircraft. To make matters much, much worse, the flight crew eventually gave up and left, leaving me LOCKED inside the jetway for over 30 minutes after calling for a wheelchair. The replentishment crew refused to let me out of the locked jetway. Only after the wheelchair arrived was I let out of the locked jetway. I was taken to the Austrian Airlines service center where I lodged a formal complaint. Supervisor/Rene refused to upgrade my seat in any fashion to compensate for my distress. He did, however, arrange for me to given access to the VIP lounge and then taken to my VIE-SOF gate. Had I had a shorter layover, I would have missed my connecting flight."
Plusy: "Staff was friendly and the flight was pleasant."
Plusy: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Minusy: "Unprofessional very, very!"
Plusy: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."
Plusy: "Staff was very kind. I'm not a needy person, but they offered continuous service."
Minusy: "This is for Kayak's app- Usually I get a special meal request through the agent, but could not do it on Kayak's app, and Lufthansa and Austrian did not recognize my booking code from the ticket purchase confirmation email to do it on their website directly. Please look into both issues. This is for my whole trip and not the above mentioned destination."
Plusy: "The crew were very nice"
Minusy: "Toilets could be cleaned more often"
Plusy: "The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old."
Minusy: "I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)""
Plusy: "The seats were comfortable and the crew attentive. The movie selection was excellent and the entertainment system was excellent. The food was typical for what you get on transatlantic flights in economy."
Minusy: "At the gate the boarding processes was very slow because there was only a single person checking the passports and the boarding passes of all passengers. Surprisingly, this airline also could not provide a plastic bag for our checked in child seat, which is standard on other airlines."
Plusy: "Everything seemed all right"
Nowiutki samolot, płynny lot, super system rozrywki na pokładzie (filmy itp na telefonie / tablecie pasażera), b.przyjemna przekąska, napoje i ciastka. Dawno nie latałem LOTem, było miłe zaskoczenie.
Załoga ściga o maski choć mam orzeczenie z sądu, że nie muszę nosić. To jest dopiero chore!
Every thing was just perfect.
My wife and I did not get food. There was no chicken left and we can’t eat pork so we didn’t get food. Crew member didn’t ask ask first but left the pork in our table and after I asked him what it was told that was only pork left I asked him to take back. The only thing we can’t eat is pork and that was the only option. I was shocked for a long flight not to have enough food. Crew member never came back to let us that there is no other food available. After we asked and other crew member he checked and confirmed there is no other food. He offered to share his own meal with my wife and I but we refused but we appreciated that. I hope I never have an other experience like that. It wasn’t a good experience. :(
The price other than that the food was terrible and the staff was rough and unfriendly the comfort was poor not a pleasant experience.
I am seeking a refund from Kayak as LOT refuses to acknowledge the booking when not done directly from their site. Worst experience with an airline ever.
Excellent service and value for the money.
Minusy: "Jest ok polecam"
Minusy: "Jest ok polecam"
Minusy: "The worse experience ever. I booked the flight and then they canceled it, i tried changing the dates but the website was giving me an error so i called them, after being on the phone for 2 hr some guy answered who seemed very tired and not thrilled working for LOT. Rood and not helpful, told me to try FB messenger and online changing again. Failed to get a voucher, refund or change the dates online, was still getting an error. on messenger they answered and told me i can get a voucher, i told them i don't want it and after that they stopped replying all together. good thing i got my money back by filing a dispute with my credit cart company."
Plusy: "Bardzo miła obsługa i smaczna jagodzianka (dużo jagód)"
Plusy: "Crew was fine."
Minusy: "Paid for business class on LOT. Somehow this was delivered on a low cost carrier. Not the same business class product at all, ancient plane, worn seats though they claim to be "new" on this 767. Multiple hours delayed departing, no reason given, and no updates, we just sat there for hours. I assume mechanical. Caused me to miss my connection and here I am having to pay huge for a last minute hotel. Not what was advertised to me which was a LOT flight not a codeshare on an old plane. Booked it through Kayak, will not be doing THAT again."
Plusy: "sympatyczna załoga"
Minusy: "miło by było, gdyby walizka "priority" faktycznie wyjeżdżała jako jedna z pierwszych... nie mówiąc o tym, że odebrałam walizkę lekko obtłuczoną"
Plusy: "Obsluga Litewskiej zalogi obslugujacej lot w business i premium"
Minusy: "2hrs delay. Family members did not sit together."
Plusy: "It was on time and flights itself was pleasant."
Minusy: "My luggage is lost and I hope it will come on the next flight to Yerevan."
Minusy: "They lost my bag!"
Minusy: "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."
Minusy: "Zamiast bezpośrednio lecieć do Tel Avivu, poleciał najpierw do Warszawy aby dobrać pasażerów. Lot wydłużył się o ok. 2 godziny."
Minusy: "Zdecydowanie za mała ilość jedzenia,jak na lot który trwał prawie 12 godzin...Brakowało przekąsek...Na śniadanie makaron,z sosem beszamelowym?Zbyt "obiadowo",Jak na posiłek na start...Pieczywo,wędlina,jogurcik,może jajecznica...bylyby lepszym rozwiazaniem.Ale,i tak nie ma co narzekać..."
Plusy: "We landed in Minsk and then got back to WAW with not reason given after 7h witong and flight time"
Minusy: "2,5 H opóźnienia dla lotu który trawa 1:20 to naprawdę bardzo dużo"
Minusy: "Samolot z Warszawy był opóźniony i mimo zapewnień załogi,samolot w Warszawie nie poczekał na pasażerów i odleciał.wstyd i żenada"
Plusy: "Mila i szybka odprawa"
Minusy: "Samolot był opóźniony o ponad godzinę,jednak panie w Katowicach zapewniały,ze kolejny samolot z Warszawy poczeka- miałam jeden bilet łączony. Samolot nie poczekał,a panie w Warszawie były bardzo zdziwione o co pasażerom chodzi.podeszlismy 2 minuty po zamknięciu bramek.samolot odleciał.zenada"
Minusy: "Czystość w samolotach"
Plusy: "było opóźnienie i nie podobało mi się to"
Minusy: "Samolot mały mało miejsca na nogi"
Minusy: "Lot obsługiwany był przez przewoźnika Blue Air. Opóźnienie duże."
Minusy: "Wymienic beznadziejna obsluge przez nie uprzejmie stewardesy"
Plusy: "Opóźnienie bez ważnej przyczyny ponad 1h"
Plusy: "There was no crew that I noticed....it’s like they were just working for themselves."
Minusy: "Some of the worst, ergonomically incorrect, hard as rock seats I have ever encountered on a commercial aircraft!"
Minusy: "Po ostatnich doświadczeniach z LOT Polish Airlines chyba nie będę korzystał z tych linii. Jakość obsługi bardzo przeciętna, a cent jak azjatyckich i bliskowschodnich linii lotniczych."
Plusy: "Jak zwykle perfekcyjny pilotaż"
Minusy: "Jedzie w opcji Menu Premium niesmaczne. Brak napojów podczas lotu, pomimo, że opcja Premium je przewiduje. Nie polecam dokupywania tej opcji - podanie „plaltykowego”, sztucznego jedzenie na porcelanie nie jest warte swojej ceny. Nawet herbata była ochydna. Ekran systemu rozrywki nie działał."
Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"
Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."
Minusy: "Lot jak zwykle opóźniony"
Minusy: "Tragiczna jakość samolotu, tragiczny serwis z Rumunii"
Plusy: "Dużo miejsca na nogi"
Minusy: "Bagaż zagubiony"
Minusy: "W trakcie prawie czterogodzinnego lotu, operator - LOT - nie zapewnił darmowego posiłku (poza kawą/herbatą i wodą oraz małym wafelkiem), choć cena biletu nie była niska. W dużym samolocie i przy przednich trzech czy czterech rzędach klasy quasi business, toaleta z przodu samolotu była przeznaczona tylko dla pasażerów podróżujących tą klasą. Nie wiem, dokąd zmierza PLL LOT, ale nie jest to dobry kierunek. Odprawa opóźniona, lot również."
Plusy: "Lot 1,5 h opozniony. Lot do poznania jest opozniony w 9 przypadkach na 10. Odradzam korzystanie z LOT"
Minusy: "Lot 1,5 h opozniony. Lot do poznania jest opozniony w 9 przypadkach na 10. Odradzam korzystanie z LOT. Obsluga moze zaoferowac tylko wode.."
Minusy: "Spóźniony godzinę. Bilety kupiliśmy pół roku wcześniej, a w obie strony system usadził nas osobno!"
Minusy: "Kolejne spoznirnie samolotu LOT"
Plusy: "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Minusy: "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."