Znajdź tanie loty z Warszawy do Erywania

Plusy: "The cleanest of the airport and the airplane"
Minusy: "The 15 hours layover"

Plusy: "No wifi or any entertainment. Flight delays and lost baggage!"
Minusy: "No wifi or any entertainment. Flight delays and lost baggage!"

Plusy: "Everything"

Minusy: "Team desn’t have much Client focus, seems to have more experience with cargo shipments"

Plusy: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Minusy: "Seat wasn't the best, quite hard on the middle back."

Plusy: "Lost my luggage"
Minusy: "Not loosing my suitcase!"

Plusy: "Sits had more room then other plain"

Minusy: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."

Plusy: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Minusy: "Nothing!"

Plusy: "I like the food and servise"

Minusy: "Transfer in Frankfurt was impossible on time. Had to rebook later flight"

Plusy: "It got me where I wanted to go, non-stop, for a reasonable price."
Minusy: "The economy seats seem to be narrower than they are on other airlines."

Minusy: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."

Minusy: "I missed my flight because of the delay in Zurich"

Minusy: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."

Plusy: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Plusy: "I liked that the plane eventually came..."
Minusy: "That the plane was an hour late..."

Plusy: "Crew"
Minusy: "Space between seats"

Plusy: "Arriving alive. Attentive service was a nice bonus."
Minusy: "I am alive. Everything else seems utterly petty (even the total lack of dancing monkeys!)"

Minusy: "The business class was not really business class, I guess a 3 hour Business Class flight doesn’t have a seating configuration t Like the new A321. With all said Austrian Air is on the top of its field,"

Minusy: "Cancel it"

Plusy: "Crew was very friendly. In-flight food service on such a short flight with choice of a sweet or salty snack was much appreciated."
Minusy: "Seat backs were rock solid without use of a personal pillow."

Plusy: "Plane was half empty, so we could sleep on three middle seats"
Minusy: "I would expect more (and better) food for 9 hour intercontinental flight"

Minusy: "Our flight was delayed by three hours due to “technical problems“. We were never updated during the weight and when we were told that the flight was canceled everyone was told to go back to the ticketing area to pick up their luggage and to find other options. When we were almost halfway there we were told to turn around and that the flight in fact was not canceled. The food was mediocre at best in the service on the plane was in adequate. They were understaffed and staff to peer to be stressed and fatigued. The seats were small and cramped and not well padded in the economy section. We are going to be flying on Lufthansa in the spring and will hope that their services are better than what we experienced on Austrian air."

Minusy: "Thechnical problems with the plane.One hour we were sitting in the plane and waiting departure"

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"

Minusy: "A poor choice of video/film/documentaries. Limited and uninteresting."

Plusy: "Nothinf"
Minusy: "Everything"

Minusy: "Our flight was cancelled at the time we were suppose to board. We had to find another flight via Istanbul and got to our destination 6 hours late. Won't use Kayak again."

Plusy: "Make sure your carry on luggage is less then 8 kg. Or you would have to check it at your own cost. The food is OK but the portion is very small. If you want a window or isle seat, it would’ve cost you 30 euro to reserve it. The crew is very nice. I guess because the air fare is very cheap, they need to do everything to make the extra cash."

Plusy: "Left on time - arrived early"
Minusy: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Plusy: "Everything was nice and smooth. It was on time and the crew they were very nice and very good entertainment."

Plusy: "I like the food , service and clean airplane."

Plusy: "Short flight."
Minusy: "Seat comfort was meh."

Minusy: "Both flights were delayed. Food selection was poor."

Plusy: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Minusy: "No tv, maps or entertainment at all."

Plusy: "Great staff, friendly and helpful."

Plusy: "got to my destination on time."
Minusy: "uncomfortable chairs. zero entertainment for a non EU flight (over 3 hours), missed the meal, nothing was offered...."

Minusy: "Bad ground crew luggage problems because their web payment service is not working. CS did not reply with solution"

Plusy: "Fastboarding, left on time. Cleaner aircraft, too small for carry on. Carry on promised at staircase, delivered at luggage claim."

Plusy: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Minusy: "Unprofessional very, very!"

Plusy: "The female attendants were nice."
Minusy: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."

Minusy: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"

Plusy: "Pleasant flight crews on all flights."
Minusy: "Cramped seating in coach."

Plusy: "No unnecessary waiting. Excellent service!!!"

Plusy: "Decent between chare distance for a medium sized airplane (A321)"
Minusy: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"

Minusy: "Plane rescheduled, left 55 minutes later than anticipated. I was already preparing for having my luggage lost."

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "Good"
Minusy: "Good"

Plusy: "The crew was professional and polite."
Minusy: "My particular flight was five hours late, which happens sometime, but it was difficult to follow what was going on."

Plusy: "Connection in Minsk"
Minusy: "more space between the 5rows and upgraded seats"

Plusy: "The chairs and the snack"
Minusy: "They could have warned beforehand that the flight is for Budapest and Belgrade... people in the transfer bus were in panic to realize that some of them go to another country then the rest"

Minusy: "Good"

Minusy: "Vegan meal"

Minusy: "food without choice, the same thing has not changed for years, it is unacceptable for a business class"

Minusy: "food without choice, the same thing has not changed for years, it is unacceptable for a business class"

Plusy: "Good seat room, clean, efficient."

Plusy: "Good"
Minusy: "Good"

Minusy: "No legroom"

Minusy: "The flight was delayed!"

Plusy: "Pleasant crew."
Minusy: "The flight was greatly delayed to the point that we missed the connecting flight on Bellavia."

Plusy: "We have successfully landed"
Minusy: "The plane we flew from Tbilisi to Minsk was old, noisy while landing, not very clean, the crew was not very attentive during this flight."

Plusy: "This plane was very old. Bad seats. Only cold drinks served"

Plusy: "the crew was very professional"

Plusy: "Kind staff"

Plusy: "Plane, crew"
Minusy: "Really slooooow boarding without announcement that boarding started"

Plusy: "Good job of personnel (at least, they looked /pretended to be enthusiastic and customer-oriented)"
Minusy: "Complete ignorance by staff/personnel of Ataturk airport what is/where is Belavia and WHERE would be the registration. Actually, I have a picture confirming this my statenent, but you quite wisely did mot provide any way to submit this picture. Bravo! :)"

Plusy: "всё было хорошо я отметила entertainment одной звездочкой, тк полет был короткий и особой развлекательной программы не предусмотрено"

Plusy: "Attentive staff."
Minusy: "No entertainment for a 3-hour flight, looks like Belavia stuck in 20th century, disappointed. Sandwiches are not good and not enough for a long flight."

Plusy: "Flight in time, gentle crew."
Minusy: "Old airplane"

Plusy: "Flight in time, gentle crew."
Minusy: "Old airplane"

Plusy: "I love their services and supports. It made my flights more convenient."
Minusy: "I think everything is good, not bad things mentioned now."

Plusy: "Clean, spacious airplane. Good food. Friendly crew."
Minusy: "Airport personnel at CDG did not know which gate would be used even after the boarding should have already started."

Minusy: "Unfriendly crew. No smile. Spoke only in their native language."

Minusy: "The flight was late an hpur and a half."

Plusy: "The staff at Belavia Airline are great. Although it’s only a couple of hours flight we were served a pasta lunch which was tasty"

Plusy: "Our first time to fly Belavia Airlines and the service is outstanding. It’s the shortest time possible to fly out of St Petersburg to Kraków although there are two layovers in Minsk and Warsaw. The flight cost us reasonable $250 each. The Airport lounge at St Pete and in Minsk are both excellent"

Plusy: "4 hours delay"
Minusy: "4 hours delay"

Minusy: "long long line to check in - just one slow counter ... we spent one hour in line, that is not as we excepted"

Plusy: "Flight was right on time, even a little early"
Minusy: "sandwiches with white bread"

Plusy: "Everything, it is By far, the gratest line i have used in my trip"

Plusy: "Everything"
Minusy: "Nothing. Manchester ground staff contacted to support my invalid wife went missing and we had to walk over 30 minutes from the plane to the baggage hall."

Plusy: "Alll was good"
Minusy: "Nothing"

Plusy: "Efficient and friendly"
Minusy: "All good"

Plusy: "What is not to like? Flight from Almaty-Minsk was delayed (no explanation) , so we could no longer fly from Minsk to Paris, and the end we waited 9 hours for a completely different airline to fly us. So instead of landing in Paris at 10:25 in a morning, we landed at 18:00 so we lost practically whole day in Paris, for what we are very grateful! (Will never choose this airline again)."

Plusy: "The aircraft took off just in time, flight was smooth, crew helpful and polite. Landed in exact time, according the time table."

Minusy: "a delay for 4 hours"

Plusy: "Excellent job"

Minusy: "Everything"

Minusy: "Impossible to check in in EWR to connecting flight"

Plusy: "Nice crew who spoke English"
Minusy: "No online check in; old plane; late both ways"

Plusy: "nothing"
Minusy: "I was not allowed on the flight without a Visa and I was not told I needed one."

Plusy: "Everything was clean and professional. Liked the flight staff in uniforms, something lacking in the US. Flight was on time."

Minusy: "Only coffee tea or water no juice.Sandwich thin white bread with one slice of processed chicken . No entertainment one hour flight!"

Plusy: "Was on time"
Minusy: "Not enough space for legs."

Plusy: "Upgraded to business class by some reason"

Plusy: "Ni wine/beer on international flight"

Plusy: "No extra charges,in flight meals and drinks,comfortable seats."
Minusy: "Long layover"

Plusy: "Bardzo miła obsługa i smaczna jagodzianka (dużo jagód)"

Minusy: "Lot był opóźniony o godzinę, wiele osób nie zdążyli na swoje dalsze loty do Europy."

Plusy: "sympatyczna załoga"
Minusy: "miło by było, gdyby walizka "priority" faktycznie wyjeżdżała jako jedna z pierwszych... nie mówiąc o tym, że odebrałam walizkę lekko obtłuczoną"

Plusy: "It was on time and flights itself was pleasant."
Minusy: "My luggage is lost and I hope it will come on the next flight to Yerevan."

Minusy: "Zamiast bezpośrednio lecieć do Tel Avivu, poleciał najpierw do Warszawy aby dobrać pasażerów. Lot wydłużył się o ok. 2 godziny."

Minusy: "Zdecydowanie za mała ilość jedzenia,jak na lot który trwał prawie 12 godzin...Brakowało przekąsek...Na śniadanie makaron,z sosem beszamelowym?Zbyt "obiadowo",Jak na posiłek na start...Pieczywo,wędlina,jogurcik,może jajecznica...bylyby lepszym rozwiazaniem.Ale,i tak nie ma co narzekać..."

Plusy: "We landed in Minsk and then got back to WAW with not reason given after 7h witong and flight time"

Plusy: "Wsadzili do autobusu podwieźli pod samolot i nie wypuszczali. Na dworze skwar - w autobusie gorąco - jakieś 70 osób gotowało się jak w piekarniku."
Minusy: "Logistycznie podejść do tego - później wyjechać autobusem - tak aby dojechać pod samolot i od razu wypuścić."

Minusy: "2,5 H opóźnienia dla lotu który trawa 1:20 to naprawdę bardzo dużo"

Minusy: "Punktualność"

Plusy: "Nic"
Minusy: "Samolot z Warszawy był opóźniony i mimo zapewnień załogi,samolot w Warszawie nie poczekał na pasażerów i odleciał.wstyd i żenada"

Plusy: "Mila i szybka odprawa"
Minusy: "Samolot był opóźniony o ponad godzinę,jednak panie w Katowicach zapewniały,ze kolejny samolot z Warszawy poczeka- miałam jeden bilet łączony. Samolot nie poczekał,a panie w Warszawie były bardzo zdziwione o co pasażerom chodzi.podeszlismy 2 minuty po zamknięciu bramek.samolot odleciał.zenada"

Minusy: "Czystość w samolotach"

Plusy: "było opóźnienie i nie podobało mi się to"
Minusy: "punktualność"

Minusy: "Lot obsługiwany był przez przewoźnika Blue Air. Opóźnienie duże."

Minusy: "Punktualność"

Plusy: "wygodnie"
Minusy: "punktualnosc"

Minusy: "Posiłek"

Plusy: "Opóźnienie bez ważnej przyczyny ponad 1h"

Minusy: "2 godziny opóźnienia na trasie trwającej 2 godziny."

Plusy: "There was no crew that I noticed....it’s like they were just working for themselves."
Minusy: "Some of the worst, ergonomically incorrect, hard as rock seats I have ever encountered on a commercial aircraft!"

Minusy: "Po ostatnich doświadczeniach z LOT Polish Airlines chyba nie będę korzystał z tych linii. Jakość obsługi bardzo przeciętna, a cent jak azjatyckich i bliskowschodnich linii lotniczych."

Plusy: "Jak zwykle perfekcyjny pilotaż"
Minusy: "Jedzie w opcji Menu Premium niesmaczne. Brak napojów podczas lotu, pomimo, że opcja Premium je przewiduje. Nie polecam dokupywania tej opcji - podanie „plaltykowego”, sztucznego jedzenie na porcelanie nie jest warte swojej ceny. Nawet herbata była ochydna. Ekran systemu rozrywki nie działał."

Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"
Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."

Minusy: "Lot jak zwykle opóźniony"

Minusy: "Same as before"

Plusy: "Czysto"

Plusy: "Profesjonalny personel pokladowy"
Minusy: "Brak informacji o spodziewanym opóźnieniu na gate. Obsługa bagażu na Okęciu to kpina, po 20 minutach czekania informacja że potrzebują jeszcze co najmniej 30!!!"

Plusy: "Nic"
Minusy: "Opóźnienie"

Minusy: "Tragiczna jakość samolotu, tragiczny serwis z Rumunii"

Plusy: "Dużo miejsca na nogi"
Minusy: "Bagaż zagubiony"

Minusy: "W trakcie prawie czterogodzinnego lotu, operator - LOT - nie zapewnił darmowego posiłku (poza kawą/herbatą i wodą oraz małym wafelkiem), choć cena biletu nie była niska. W dużym samolocie i przy przednich trzech czy czterech rzędach klasy quasi business, toaleta z przodu samolotu była przeznaczona tylko dla pasażerów podróżujących tą klasą. Nie wiem, dokąd zmierza PLL LOT, ale nie jest to dobry kierunek. Odprawa opóźniona, lot również."

Plusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"
Minusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"

Plusy: "Lot 1,5 h opozniony. Lot do poznania jest opozniony w 9 przypadkach na 10. Odradzam korzystanie z LOT"
Minusy: "Lot 1,5 h opozniony. Lot do poznania jest opozniony w 9 przypadkach na 10. Odradzam korzystanie z LOT. Obsluga moze zaoferowac tylko wode.."

Plusy: "A smooth short-haul leg, no frills but nothing annoying either."
Minusy: "A bit tattered aircraft, had to be bussed at both airports."

Plusy: "On vote pour le thème magnifique merci beaucoup"

Plusy: "Obsluga"
Minusy: "Kolejne spoznirnie samolotu LOT"

Minusy: "The sound of the plane’s engine was annoying"

Plusy: "Przystępne ceny, życzliwa obsługa."
Minusy: "Bardzo długi czas oczekiwania na bagaż na lotnisku Chopina. Tragedia!!!"

Minusy: "spoznienie 30 min"

Plusy: "Price was cheapest for us, so we bought with LOT. Turns out that you get what you pay for."
Minusy: "Flight was over an hour late. Boarding involved remaining in an extremely crowded bus for more than 30 minutes waiting, without apparent reason. No food or inflight entertainment"

Plusy: "I liked the plane, smooth landing."
Minusy: "They lost my daughter’s luggage!Not good since we will only be in Krakow for 4 days!"

Plusy: "NOTHING!!!!!"
Minusy: "Because of them not knowing their job I had to spent extra 1000$..."

Minusy: "ciasnota"

Minusy: "Spoźnienie i stracony dalszy lot"

Plusy: "Wygodny choć niewielki samolot"
Minusy: "Postawiono za mały samolot i podawano mylące informacje przy bramce"

Plusy: "Świetny magazyn pokładowy - szkoda, że lot trwał tak krótko - przeczytałbym z chęcią cały. Do tego mnóstwo miejsca na nogi, uprzejma obsługa."
Minusy: "Brakowało do wyboru jakieś słonej przekąski. Może obok prince polo warto zastanowić się np. nad paluszkami."

Plusy: "The plane was pretty spacious, and there was ample leg room."
Minusy: "I have nothing specific to mention which I disliked. It was a pleasant plane ride overall."

Plusy: "Bezproblemowy lot, bardzo pozytywny pilot, stosunkowo sprawna odprawa"
Minusy: "Nieuprzejma stewardessa, zmiana zakupionego miejsca, brudne materiały dla pasażerów (np używana papierowa torebka)"

Plusy: "Ok"
Minusy: "Ok"

Plusy: "La vista del cielo"
Minusy: "No se por q fuimos a Dubai sin aviso creo q e una falta súper grabe 3 horas por “gasolina” creo que es una falta de respeto. Pude escoger otra aerolínea"

Minusy: "Baggage organization to be improved"

Minusy: "Very long check-in line which went very slow because they charge for printing boarding passes and many people did not have theirs printed, leading to confusion. The fact that they charge for this is pretty ridiculous and scammy--I'm pretty sure they do it just to pull money from people who don't know any better. This information should be more readily available."

Minusy: "5 hours delay..."

Plusy: "Not much to like. Two days before my flight I went on UIA website to choose my seat. There were many seats to choose from, ranging in price from $10 up to $50. I choose seat 26B, a $50 seat, it was near an emergency exit and has plenty of leg room. I get to JFK and received my boarding pass and didn’t notice the seat was 31A. I board the plane, and see someone is in my seat, look at my ticket and see the seat number isn’t as I requested and paid for. So I take my seat in 31A and wait patiently for the stewardess."
Minusy: "I didn’t like how the situation was handled. I had paid for seat 26B, and someone else was in my seat. The stewardess says there’s nothing she can do, the flight is full. I told her that I was fine sitting where I was, but I would like to be refunded for the seat that I reserved. Unfortunately for both of us, there was little that either of us could do to rectify the situation. I would have been satisfied with an explanation of whom I need to contact to ask for my refund, or have the situation brought to a managers attention that could help me. Overall it was poor customer service."

Plusy: "Crew was very friendly and attentive."

Minusy: "mess in Kiev airport,just one assistant check-in,and huge line-up"

Plusy: "Absolutely nothing"
Minusy: "Oh maybe not scamming their customers"

Plusy: "Wszystko SUPER."
Minusy: "Trzymać tak dalej."

Plusy: "Nice crew. Plan made it to the destination."
Minusy: "Flight changed. Then late. My first experience could have been better."

Minusy: "Small space , food - not a great selection but we made it well to NYC"

Plusy: "UIA flights are unexpensive."
Minusy: "1 hr 15 mins late. Food/drink service average at best. Flight attendants never smile."

Plusy: "nic"
Minusy: "12E za miejsce w czasie Chek In 20 godzin przed odlotem? !!!!!!!!!!!!!!"

Plusy: "niewiele"
Minusy: "12Euro? za wybór miejsca 24 godz przed odlotem? SKANDAL"

Plusy: "Service"
Minusy: "Food"

Plusy: "I ordered a flight and a suitcase through the kayak website. I arrived at the airport saying that I had not ordered it. They take a high price at an airport on a suitcase"

Plusy: "Lot punktualny, bardzo miły personel, wszystko super!"

Plusy: "Lot punktualny, bardzo miły personel, wszystko super!"

Plusy: "Nothing"
Minusy: "They don't give a help"

Plusy: "Great professional and polite crew."
Minusy: "The flight was delayed 7 hours, and it seems to be norm, as I experienced it more than once. Old plane, having issues with A/C."

Plusy: "It's a direct flight to Kyiv and was the cheapest when I was buying. Passengers with kids have priority boarding which was great as it's a late night flight."
Minusy: "The plane is old and the seats are extremely tight. They had no pillows, no eye shades or toothpaste to offer even upon request! No entertainment system - no screens in the seats. The food was very basic and for wine, they charge 3 eur/bottle! No USB ports to charge or electricity outlets - so even if you have a tablet to entertain yourself - it only lasts until the battery dies."

Plusy: "Crew was great, attentive, polite. Boarding for priority was quick and easy."
Minusy: "Uncomfortable seats, poor entertainment system, seats were so bad, a heavy passenger could not stay in business class on take off and landing as his seat was falling back. He rode in my lap most of the way."

Plusy: "The flights got me to me destinations."
Minusy: "On two separate occasions did they add extra fees to my flight dishonestly. The ticket agent fraudulently tried to charge me for two passes when I was flying solo and I was charged for both checked bags when one should have been free. I did not contest this as I didn't want to miss my flight. It seems to be a very dishonest airline and best to be avoided if at all possible."

Plusy: "Check in, boarding and flight were smooth and on time!"

Plusy: "Crew extremely nice and helpful at all times during the flight"
Minusy: "Nothing in particular no complaints really"

Plusy: "Crew was nice and polite."
Minusy: "Hidden charges: Usually, when you take international flights, one checked luggage is allowed. Here we had to pay extra EUR 100 per person to check in our luggage. It was not overweight, it appeared that our ticket included 0 checked pieces. We took a flight from Paris to Kiev, and I was thinking on the international flights one checked luggage is allowed. Also, there is a fee for printing boarding pass, which was also a surrise to me."

Plusy: "Of course, electric plugs for computer so I can get work done."
Minusy: "It was all pretty good. The tv screens were so far away that it was not worth the bother to watch. But you guys are doing a great job considering."

Plusy: "Friendly. On time"
Minusy: "Check in system and separate purchase of checked baggage is a bit strange and not intuitive"

Plusy: "The crew Junior)))"
Minusy: "Nothing to dislike"

Minusy: "They tried to charge me about 75 dollars per bag going from warsaw to Kiev, and thanks to a rule that my personal item and carryon combined had to be less than 7 kilos that no other airline has, wanted to charge me an extra 75ish dollars for this. They also charged me 10 dollars to print my boarding pass and wanted 2 euro for a Pepsi on the plane. All in all, that great ticket price I got ended up being the worst deal possible. WAW check in staff were rude as well."

Plusy: "No problems or delays. Crew was professional a nod the flight was smooth."
Minusy: "Boarding are the gate was a big disorganized. Everything Walsh waa just fine."

Plusy: "Comfortable seats, generous legroom. Friendly and efficient crew."
Minusy: "Fligh was delayed more than 30 minutes waiting on a large group of connecting passengers."

Minusy: "They sent passengers an e-mail about downloading and printing our tickets. And because I was n`t even able to download, let alone to find a printer and print it. I end up paying 10euros for something that was always their responsibility."

Minusy: "We couldn't fly because of serious health problem of my pregnant wife and no one cancelled our booking and even didn't provide partial refund. It is the worst customer service I've ever met."

Plusy: "Stutt lazy and unpleasent. Only water included in the ticket."

Plusy: "OK"

Plusy: "The staff was very pleasant. Meals were provided."
Minusy: "There could be a wider selection on beverages"

Plusy: "Arrived in time to make connecting flight"
Minusy: "Tight quarters, only 2 toilets, dirty without any toilet paper, several children seated without an adult behind us, kicking our seats and playing with tray tables"

Minusy: "I was asked to pay for my one and only checked in bag which should be free for international flights"

Plusy: "Nothing"
Minusy: "poor customer service"

Plusy: "temperature varied a little up and down during the flight, but overall this was a good flight"
Minusy: "Could only pay for food w/credit cards, and neither of the two cards I had with me that worked all over europe worked on that flight."

Plusy: "In business class there was excellent choice of food and beverages. Excellent meal presentation. Flight attendants were nice, very attentive and thoughtful."
Minusy: "Outdated business class seats that do not recline to become flat and do not provide good rest. I had to put my bag and folded blanket under my feet to keep feet elevated above floor."

Plusy: "The food"
Minusy: "Narrow space in the chair, I had to stick my arms to the next passenger."

Plusy: "Only the fact that it got me from point A to point B, and was cheap."
Minusy: "About an hour long line to check in, due to their only having a couple of counters open to check in a huge, and completely full, international flight. On both departure and return trips, flights were delayed. On our departure, this led to us not being allowed to go to our connecting flight (even though there was some time remaining and we had only carry-on luggage, but they didn't seem to understand that), and on our return we nearly missed our connecting flight, except for the fact that it, too, was delayed. On one fairly long flight, no refreshments were offered except for purchase, but there was no menu or price list provided, and the service took a very long time. The weight limit for carry-on baggage was different (less) for the return than for the departure. And so on. UIA simply doesn't seem to have its act together. Also, for our own case, our flights took longer than necessary due to UIA having to fly *around* Russia, rather than take a correct route that would go *over* Russia. While I'm sure they can't help this, it is a factor worth considering depending on your route. Overall, I can't recommend UIA. In the future, I will be taking other airlines even if it means spending a significant amount more."

Plusy: "Depart on time, arrive on time. Pleasent crew. Good value for money."
Minusy: "No meal on flight. No entertaiment."

Minusy: "I never got on the flight. Poland didn't let me fly on my American passport, because I have a dual citizenship. I have a VALID American passport, but not a Polish one. This is totally vexing."

Plusy: "Boarding was okay."
Minusy: "Flight was late for almost an hour but they did not update the information. The aircraft was so old. I felt insecure all the way to my first destination (for 9 hours). The flight was long but there was no entertainment except the screens they have on the top of the airplane. It felt like I was on a bus. I am highly worried about my flight back. I just wish that it was possible to be refunded with some of it so that I can buy a new ticket."

Plusy: "Staff and flight quality"
Minusy: "Very hot in the plane and relatively limited space"

Plusy: "Straightforward flight at a fair price!"
Minusy: "Nothing fancy or extraordinary. Even connecting flights through Ukraine must repeat the security checkpoint, which can be frustrating and repetitive."

Plusy: "friendly girls"
Minusy: "Very uncomfortable. Ancient outdated planes. Uncomfortable seats. Everything is for a fee. Slow 767s built more than quarter century ago."