Znajdź tanie loty na trasie Warszawa Lotnisko Chopina - Bruksela Bruxelles-National

Plusy: "Great crew & good complimentary food"
Minusy: "More seat pitch"

Plusy: "Staff was very friendly and loved the food."
Minusy: "For economy class, nothing."

Plusy: "Excellent"

Plusy: "Great service in 1st class"
Minusy: "All good"

Plusy: "The crew was so friendly"
Minusy: "Everything is so smooth in my flight!"

Plusy: "Crew was really nice can’t complain"
Minusy: "Other airlines offer free beer or even hard liquor here u have to pay"

Plusy: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Minusy: "Maybe just change the quiche. Very dry"

Minusy: "Delayed"

Plusy: "Seats very comfortable; real feather pillow! Everything was on time."
Minusy: "Breakfast consisted only of sweet items -- I didn't touch it."

Minusy: "Don’t overbook trafficking of flights, I barely made my connection. My colleague missed this same flight last week and had to spend the night in Zürich. I hope this is not a trend because I will not fly Swiss anymore, as I can not have lost evenings due to flight delays."

Plusy: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Minusy: "Nothing"

Minusy: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Plusy: "It was a lovely easy flight, always lovely flying star alliance."
Minusy: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Minusy: "2 hour delay and 3 crying babies on a red eye."

Minusy: "We had a huge delay"

Plusy: "Crew ignored my existence just because I sat on the window seat, plus I'm an asian, so I'm not sure which of the reason makes her to ignore me for serving my food. Luckily the guy passenger that sit beside me helped me to inform and made sure that she served the food to me."
Minusy: "YEA, PLEASE TRAIN YOUR STAFF TO TREAT ALL PASSENGERS EQUALLY, NOT ONLY JUST TO CAUCASIAN, OTHER RACE AND ETHNIC ALSO DESERVE EQUALLY RESPECT AND TREATMENT. THANKS. SERVICE IS GOOD BUT ATTITUDE OF STAFFS ARE JUST MEH."

Plusy: "Leg room always an issue. Crew really great."
Minusy: "Gluten free option"

Plusy: "Crew was great"
Minusy: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Plusy: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Plusy: "The transfer after the flight was very helpful."
Minusy: "Entertainment was absent."

Plusy: "Food"
Minusy: "Seat confort"

Minusy: "Seats are tiny and uncomfortable!"

Minusy: "Haven’t got there yet!!"

Plusy: "Crew was attentive and overall I enjoyed the flight"
Minusy: "Food could have been better"

Plusy: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Minusy: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Plusy: "Cabin cleanliness isgood"
Minusy: "Food is bad"

Minusy: "Food is bad"

Plusy: "Punctual modern aircraft."
Minusy: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Plusy: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Minusy: "A slight delay"

Plusy: "The food was delicious, the staff was wonderful. Entertainment was awesome."
Minusy: "The leg room or seat closeness."

Plusy: "Swiss quality, punctuality and reliability."
Minusy: "No negatives."

Plusy: "Reliable, modern cabin, nice crew"
Minusy: "Some more music choices would be nice"

Minusy: "The screens would freeze for all the people around. The connecting flight had 50 minutes, however there was another security check and gate was quite far, everything had to be done in a hassle and we were nervous throughout regarding missing the flight."

Plusy: "Excellent"

Plusy: "Friendly staff On time"
Minusy: "Seats (legs)"

Minusy: "It was so hot on the (delayed) flight"

Minusy: "Not enough sandwiches for all passengers on board Seat rows very close together, no way to avoid contact with seat in front"

Minusy: "very small seats"

Plusy: "Swiss Lounge, food excellent."
Minusy: "everything was very good"

Plusy: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Minusy: "N/A"

Plusy: "Left on time, arrived on time, more or less."
Minusy: "packed in like anchovies in a tin."

Plusy: "great staff"

Plusy: "The attendants were great. Flight was clean and nice."
Minusy: "Moved us from gate, which was super hot and not air conditioned first thing in the morning evidently. Also, not enough seats for everyone on the flight. Then we were squished onto a bus to go to the plane. Upon arriving in Naples we were once again squeezed into one bus- every passenger! Very tight. 2 buses would have been nice."

Plusy: "Who knows hope to actually get on it and make it to destination"
Minusy: "Not sure just know leaving 10 hours late"

Plusy: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Minusy: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."

Plusy: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Minusy: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Minusy: "Boarding started 20 mins late, once on board was moved to accommodate a family to sit together. No objection to them sitting together but how is it possible that they’re in that situation to begin with. Flight was overbooked so crew offering cash to delay for a later flight, which on a Sunday evening is an unappetising proposect"

Plusy: "Everthing was great!!"
Minusy: "Nothing"

Plusy: "Good flight"

Plusy: "Nothing!"
Minusy: "Racists bastards!"

Plusy: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Minusy: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."

Minusy: "Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates."

Minusy: "Improve quality of on board announcements."

Plusy: "Very smooth flight. Everything was perfect."

Plusy: "Flight departed on time. Crew were friendly and efficient"
Minusy: "Boarding seem to be chaotic, no boarding by group or seat number."

Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Plusy: "Good crew, comfort and timing"
Minusy: "I got what I expected"

Plusy: "On time, efficient."
Minusy: "Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets."

Plusy: "The crew was friendly. The seating was ok but dirty floors"

Plusy: "New-ish aircraft"
Minusy: "Prompt departure; better food/snacks."

Plusy: "Very Organised and punctual"

Plusy: "Free entertainment, excellent food"
Minusy: "Cabin was too warm; unable to adjust air at seats"

Plusy: "Respect and politeness of the staff"
Minusy: "Wi-Fi is not available on all flights also is easy to download the fllynet"

Plusy: "Boarding was quick and good"

Plusy: "We landed safely. I like the A380."
Minusy: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Minusy: "Seat I had was terrible .. not comfortable"

Plusy: "everything from the boarding and check-in process to in flight comfort."

Minusy: "Everything"

Minusy: "The food was sub-standard, though it was described accurately as a snack."

Plusy: "crew wasn't friendly, seats are very narrow and uncomfortable"
Minusy: "FOOD WAS DISGUSTING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

Plusy: "Seating was good"
Minusy: "Got a seat in the middle - was pretty annoyed with this."

Plusy: "snacks and entertainment"

Plusy: "Boarding was efficient. Everything else was average."
Minusy: "With the exception of one Asian cabin crew, others were cold. Food has worsened on Lufthansa. Portion and quality are not as good as 1 year ago. I find the seat average in comfort for premium economy. If only the seat would move forward, I keep sliding off it. Cathay Pacific has a much better seat."

Minusy: "I was trying to extend my ticket but no one was answering my call last 2 days so I misssed my flight no refund nothing"

Minusy: "It was not the same time because one hour and a half delays"

Minusy: "40 minute delay in departure due to late arrival of incoming aircraft."

Plusy: "The flight was adequate."
Minusy: "Sandwich was extremely unappetising and there were no hot drinks. The worst thing was that in transiting from the SAA flight to the Lufthansa flight we were obliged to go through security which seems unnecessary. The security staff were awful. Bullying, rude and totally unsympathetic to the fact that having brought water from the first plane to the second plane we had to either drink it or throw it away. One guy in particular, a tall greying man evoked the worst stereotypes of brutal secret policemen. Perhaps he formerly worked for Stasi or he was having testosterone problems. Totally unacceptable behaviour."

Plusy: "On time, onwith excellent care by staff"
Minusy: "The long walk on the airport for connecting flight"

Plusy: "Clean new Airbus 380. Nice crew"

Plusy: "Transfer route through Frankfurt Airport was tight but not as tight as outbound. Lovely crew."
Minusy: "Bus to plane at departure, no room in overhead lockers as space taken up with small bags"

Plusy: "Short flight, snacks, timely take off and landing."

Plusy: "Great film choices, short flight time - no delays. The flight was relatively full but I experienced no discomfort and the food was good. I think they ran out of one option but this didn't bother me as it wasn't my choice."

Plusy: "The food was excellent."
Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Plusy: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

Plusy: "Timeliness of fligyts"

Plusy: "Very pleasant crew."
Minusy: "No complaints"

Plusy: "on time no hassle"
Minusy: "nothing in particular"

Plusy: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Minusy: "No negatives."

Plusy: "Arrived safely."
Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Minusy: "We had 30 minutes delay"

Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

Minusy: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Plusy: "I always had a great experience with Lufthansa."

Plusy: "I flew premium economy from Hong Kong to Frankfurt on the A340-600. The crew was excellent, attentive and friendly. They always have a great attitude and this has been consistent with my previous experiences with Lufthansa. The seat and meal were average for premium economy, but the crew more than made up for it."
Minusy: "The seats were quite hard and lacking in padding in premium economy. The meal was average and nothing to bring home to."

Minusy: "I was waiting over 1 hr for my l"

Plusy: "It was NOT Lufthansa. It turns out it was a United flight. Fortunately they now have individual screens with individual options of what to watch like on other airlines. They did have my special meals as I ordered them. I sat next to a wonderful young couple from Finland. That made the journey interesting and pleasant."
Minusy: "I really thought I booked a flight with Lufthansa,which I far prefer than United. They do better with beverages, (Perrier, Pelegrino instead of club soda, better special meals, better model airplanes). I am going to have to figure out how to get a Vegan eal that is not spicy. When I order Hindu Vegetarian it is always too spicy. United also doesn't get it and still gives people cheese or something like potato salad obviously made with mayonaise, and some spread that is either butter or margarine on a sandwich."

Plusy: "Great service, and plenty of refreshments."

Minusy: "Delay of 45 minutes made me almost miss my connecting flight."

Minusy: "Food on flight Detroit - Frankfurt was terrible."

Minusy: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Plusy: "Klm's consistantly high standards in everything they do."
Minusy: "Nothing"

Plusy: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Minusy: "Nothing"

Plusy: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Minusy: "Flight was delayed, had to run to my next connection flight."

Plusy: "Planes were on time and connections made."
Minusy: "One bag delayed as not put on flight and food could be better."

Plusy: "The crew was informative"
Minusy: "Inflight sandwiches"

Plusy: "Crew was great and helpful despite oversight in my special meal."
Minusy: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Plusy: "Just as I expected. And I made my last connection easily."

Minusy: "Travelled business class and was ace experience"

Minusy: "Flight got delayed 30 minutes"

Plusy: "Friendly crew, upgraded seat was worthwhile"
Minusy: "More snacks in between meals,"

Plusy: "Entertainment was amazing"
Minusy: "Seats a bit hard"

Minusy: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Minusy: "We had 4 hour delay causing a stop over at 3am. So yeah"

Plusy: "Nice aircraft"
Minusy: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Plusy: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Minusy: "The earphones could have worked!"

Plusy: "Lovely crew, very helpful"
Minusy: "N/A"

Plusy: "great crew and comfortable flight."
Minusy: "sceens in the plane to show map and direction of travel"

Minusy: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Plusy: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Minusy: "Not happy to pay extra money for my case"

Plusy: "Overall booking and airport was ok. Food was also actually quite good."
Minusy: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Minusy: "Nothing special"

Plusy: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Minusy: "Boarding was chaotic and congested with not much information or order."

Plusy: "Comfortable and well laid out seat area"
Minusy: "Food was a little substandard for business class"

Plusy: "Good flight, arriving well on time."

Plusy: "Interior of the plane was clean. Smooth landing."
Minusy: "Pilot did not avoid turbulence"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Fabulous trip with friendly, helpful staff"
Minusy: "Nothing"

Plusy: "Cabin crew were very professional."
Minusy: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plusy: ".Very much on time with pleasant service."
Minusy: "Can nit find much fault fir a short run!"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Very friendly crew"

Minusy: "At some point the luggage was lost. here."

Plusy: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Minusy: "The amount of extras you have to click no to while checking in online."

Plusy: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Minusy: "I don’t like the limited choice of drinks on these short KLM flights."

Plusy: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Minusy: "Flight was delayed due to weather in Amsterdam area"

Minusy: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Plusy: "quick and relaxed"

Plusy: "Easy boarding, plenty of room"

Plusy: "Easy Boarding"

Plusy: "Usual professional and friendly service from my airline of choice for most destinations."
Minusy: "Nothing"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Plusy: "The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport."

Minusy: "My screen was not working"

Minusy: "Short term for the transfer"

Plusy: "The connecting flight from Milan was almost an hour late. But the ground staff were very helpful and professional and help me to board the flight, in a haste. The flight crew were friendly and professional. The food was delicious and sufficient. Overall very happy with my first flight in LOT."
Minusy: "Knowing that the incoming was late ground crew could have been better prepared with a motorised transport in the airport (instead of me running out of my breadth). The onboard entertainment could have been better. WiFi in plane would be nice. But these are suggestions. I was overall very happy."

Plusy: "Nothing in particular."
Minusy: "The plane was late. First advice 30 minutes delay, but when it took off it was about an hour later. Due to this my luggage went missing and I had to run to catch the WAW-DEL flight and delay that flight also. The ground staff were unhelpful. There was no food. Flight crew were mixed bag."

Plusy: "The service was great"
Minusy: "Boarding was late and disorganized. The entertainment system was out of date with only a limited selection of movies - no wifi, no tv series, no live tv, no podcasts, ..."

Minusy: "Give more informations if there is any problem or schedul"

Minusy: "Tight seat places. No food unless paid for."

Plusy: "The aircraft, specially the seats, the crew, the pilot and the service during the whole flight"
Minusy: "N/A"

Plusy: "Arrives on time. Speedy boarding. Polite staff. Smooth flight."
Minusy: "Leg space in the seat is very tight."

Minusy: "Be prepared, that overhead bins for hand luggage are very small on this plane"

Plusy: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"

Plusy: "The crew remained polite and we were given a bottle of water each during at 2.5 hour delay."
Minusy: "We had a two and half hour delay on an evening flight on a Sunday from WAW to Paris. This was during the UNFCCC COP24 when there was extra heavy international traffic through Warsaw. It was not clear why the plane was delayed for so long. It meant in the end that we got to Paris after midnight when the RER train had stopped running and the airport was functionally closed. This meant instead of a train ticket, rather a 55 euro taxi to get home. This was an expensive delay."

Plusy: "On time, stable flight without surprises"
Minusy: "Bus takes you to and from the plane."

Minusy: "need to move away from stereo type attire and serve the customer"

Plusy: "All Good"

Plusy: "I DIDNT TAKE A FLIGHT TO LONDON DONT KNOW WHAT YOURE TALKING ABOUT"

Plusy: "On vote pour le thème magnifique merci beaucoup"

Plusy: "Brand new plane, very smart albeit plasticy and clunky. Professional staff. Very helpful when I had a specific personal request at the booking office. Flight crew were not constantly trying to force us to buy things or making announcements every 5mins like some budget airlines I could name. Flight was 30mins early so no problems there."
Minusy: "Warsaw Airport is terrible. Not enough seats in the departure longes. Not enough choice for shops. Not enough toilets for the volume of passengers."

Plusy: "Food was great and aircraft was new Fast track lane in WAW was really fast - saved a lot of time"
Minusy: "No online checkin offered No lounge offered, even for a fee Luggage was not tagged priority No priority boarding offered Service quality onboard was a bit variable"

Plusy: "Very friendly crew member."
Minusy: "If you book a afternoon flight with LOT, you should be aware your plan will mostly arrive late"

Minusy: "Long baggage unloading time"

Plusy: "Nice crew and comfortable seat"
Minusy: "Flight was delayed (again) so I missed my train. Taxing and bus takes 30min as they do not take bridge :("

Plusy: "The flight was on time and the crew was great"
Minusy: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"

Plusy: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, the arrival was early. Good entertainment selection; personal TV screens and free headphones."
Minusy: "Food options were limited and kind of gross, but no one expects fantastic food on airplanes."

Plusy: "Both flights I was on were somewhat empty, so I had an open seat next to me. Despite some delays taking off, each arrival was not too late."
Minusy: "Had to check a bag at the gate, despite being under the two-bag limit. However I was not charged (as my destination was intercontinental)."

Minusy: "delayed"

Plusy: "ok"

Plusy: "Nothing"
Minusy: "Extra 3 hours delay over the 9 hrs wait in Larnaca Airport. After 12 hrs transient, no accommodation (food or drink) at all on LAC - WAW trip. It is awful"

Plusy: "Flights ran on time."
Minusy: "Slow cue at check-in. Boarding gate miles from Security, 25mim walk. Plane aged. No food, tea in a flimsy paper cup. No entertainment."

Minusy: "This plane is never on time. Count at least 45 min delay. I avoid this airline. Take their tickets only if they are significantly cheaper than the competitors."

Plusy: "I wasn't late I was running in the airport to couch the flight & they close the bordering they didn't let me in & I have to pay extra ticket & staying in the airport for 20 hours I lost my laggegg they found it after 3 hours. It's really bad. U give us 30 minutes to cotch other flight. I lost money & I lost my vocation because this application it's really bad I felt for the first time I'm Gypsy homeless."
Minusy: "I didn't like the application which is ( KAYAK ) it should know the person well not cotch the other flight I'm really disappointed"

Plusy: "It's this application which is really make me like a stupid guy sitting in the airport"
Minusy: "U have to refund the money back this is worst experience I had in my life"

Plusy: "Since we lost our second plane due to an emergeny on the first flight, the airline put us on a nice hotel to spend the night and got us new tickets to our final destination."
Minusy: "There were not many flights available so we had to stop in Stokholm and then fly to Oslo."

Plusy: "There was an incident with a passenger. He had an emergency and the plane went back to Berlin and got him an ambulance. From my point of view, if it wasn't for the Doctor (passenger) on board, he wouldn't have made it. It could've been anybody, even me or my friend traveling with me so, Great job! Congratulations to the Pilot and all the crew!"
Minusy: "WE tried to Check in online and it gave us a bit of trouble. I think it was because of the connecting flight, it kept checking us in to the second flight but not the first one."

Plusy: "I liked that I was given an opportunity to change my flight to business class before leaving Poland but opted out in favor of economy that would get me home sooner."
Minusy: "What I was transferred to was Lufthansa and their flight was late at arriving and taking off. This transfer changed my destination to Frankfurt. I was stuck in Frankfurt with no compensation. Only a changed flight for the next day and a dinky hotel room. Lufthansa was very disorganized and wildly incompetent."

Minusy: "Lack of checked baggage just causes commotion during boarding when the airline finally realizes too many bags and offers free bag checkin... Don't get the bad habbits from us airlines..."

Plusy: "I like that I flew on a relatively modern plane."
Minusy: "The flight was delayed for 2 hours."

Minusy: "Rude crew, small airplane, zero comfort"

Plusy: "Nothing!"
Minusy: "Our return flight was with LOT Airlines, that is why we had to fly with them one more time! Never again! We boarded on time but then we waited for 30 minutes over the departure time, at the gate, inside the plane with no explanation. When finally the captain says 'boarding completed' aaand we wait another 30 minutes without explanation. Finally after one hour from our initial departure time we departed. In total 2 hours waiting in the plane, no water because it took the crew another hour to prepare to serve drinks! Flight was supposed to leave at 16:50, we got water around 19:00. Shame! Food is horrible, service is bad! We landed 2 hours later then we were supposed to. It seems that being late and not give explanations it's something that it's characteristic for polish airlines!"

Plusy: "Movie selection was decent as well as the service - the crew was more or less nice and professional with me."
Minusy: "The fact that we took off 1 hour late and no apologies have been given. No drink service ha been provided while everyone was just sitting there and waiting for takeoff. Normally the plane would catch up the 1 hr delay but not this time. We arrived 1 hour late."

Minusy: "Flight was delayed by an hour - boarding was delayed 5 minutes at a time so you needed to stay by the gate."

Plusy: "They had a overbooked flight I volunteer to give way my seat didn't ask for any money and return I lost my seat that I pay for it with no refund!"

Plusy: "Nothing"
Minusy: "440am flight left late, ran to customs and begged to cut the line, while people complained at me and my wife, then landed and told my luggage is lost. The best part was when I was asked if I had lugggae insurance because they didn't want to look for my luggage"

Plusy: "Ok"

Minusy: "Flight was late by an hour"

Minusy: "Delayed one hour. This should not happen especially for an international flight"

Plusy: "How quickly I get Lviv from Warsaw! Thank you"

Plusy: "food prices, all on time"
Minusy: "entertainment"

Plusy: "service was good"
Minusy: "stron delay (more then 2 houres)"

Plusy: "I got there"
Minusy: "My luggage did not"

Plusy: "Nie była nawet wody z Warszawy do Brukseli"

Minusy: "Flight keft 35 min kate and boarfing was very slow and disorganized"

Minusy: "Departure was slightly late (passengers still exiting the plane when gate was called)"

Plusy: "Crew was friendly, seats were ok"
Minusy: "Flight was delayed for almost 2 hours, there was no explanation, just an apology."

Minusy: "Water could have been served complementary"

Plusy: "Best Econ service for a long time.Beats the Comp hands down."

Plusy: "Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure."

Minusy: "Whole flight was so cold like in refrigerator."

Plusy: "Food was good. Crew on the flights were polite"
Minusy: "Checking in could be made easier by the airline communicating with the staff. They were not aware i had an email that i could check in luggage and they were not helpful or providing good customer services - unprofessional & inexperienced. Lost my luggage both ways."

Minusy: "To be given a blanket. And better choice in music"

Minusy: "Wasn’t given a blanket"

Plusy: "cheap ticket"
Minusy: "lack of service, very unfriendly stewardess"

Plusy: "The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped."
Minusy: "The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive."

Plusy: "After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system."

Plusy: "Good flight overall- staff lovely"
Minusy: "Limited food choices"

Plusy: "Everything apart from the punctuality"
Minusy: "Delayed by an hour"

Plusy: "Great service"
Minusy: "Delay due to congestion at brussels"

Plusy: "Great airline"
Minusy: "Great distance to walk between terminals for transfer"

Plusy: "Email and text kept me updated"
Minusy: "Flight delays"

Minusy: "Lost/Delayed Baggage My baggage is missing and this has cost me extra expenses and a lot of inconvenience."

Plusy: "They have the funniest and engaging safety video I have ever seen"

Minusy: "no clear information about delay and real flight time"

Minusy: "no information on the board about delay and gate change"

Plusy: "Fair amount on the seating room. Polite staff helpful, on time. good value for money"
Minusy: "Plane seem a bit old lights would flicker randomly."

Plusy: "Good value, Staff were polite and helpful. On time."

Plusy: "nothing"
Minusy: "1,5 hour delay flight from Brussels to Venice and no service with hot tea or coffee for appologize :("

Plusy: "On time"
Minusy: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"

Plusy: "Lots of empty seats so more room"
Minusy: "Had to pay for tea/coffee. Was free on way over so don’t understand this"

Plusy: "Comfortable seats"
Minusy: "Food was rubbish"

Minusy: "Sardine tin bus transfers from hell."

Plusy: "NOTHING"
Minusy: "We had to wait 1 hour inside the airplane because there was fog in Lisbon. Flight took 2.5 hours and the Fog cleared long before we landed so there was no need to wait 1 hour in the airplane where we had NO leg space at all. As compensation they could at leased given us coffee for free and not have to buy for a bloody expensive high price."

Plusy: "Good leg space and went on time."
Minusy: "Cup of coffee would be nice but this you need to buy and this is STUPID Expensive"

Plusy: "Ok easy flight. Crew were great, really friendly:)"
Minusy: "Seats to small, food humm? Dubious"

Plusy: "Friendly staff, informative captain when we were slightly delayed. Efficient boarding. Complimentary drink. Comfortable seats despite small cabin."
Minusy: "Small aircraft so not much cabin space."

Minusy: "Delayed biarding then sat on tarmac for ages."

Plusy: "I was happy to see that I had a huge amount of leg room on both of the flight legs! - Very comfortable"

Minusy: "Niie odleciał mój bagaż. Po 2 dniach kiedy go przywieziono do hotelu był zdewastowany i nie nadawał się do użytku."

Plusy: "They had a funny safety video"
Minusy: "The flight was delayed by an hour. Not only did this mean that I didn't have a chance to rest in Hamburg, it also meant that I had to sprint to get my connecting flight which was on the other side of a huge U shaped airport."

Plusy: "Got a free cup of orange juice"
Minusy: "Was just a bit tired and irritable from the delayed flight before."

Plusy: "I was able to get home the next day rerouted with Lufthansa and they did provide a hotel and gave us a 15$ voucher."
Minusy: "Missed an important day of work. Sat in the airport for 5 hours with little to no comunication from staff. They would constantly tell us they will make an announcement in 5 minutes but never had. JFK Terminal 1 is very unconfortable so that made the stay worse. The problem I had was with the fact that they could not tell us straight we are not going to fly."

Minusy: "I Think is important a little meal or something about ...all its bussines...it's a Fly that not diferent... Brussels Airlines can be a experience....Not JUST a service like all Airlines....marketing its off in this point!"

Minusy: "Flight was late and I almost missed my connection in Brussels"

Plusy: "Boarding was fast, we arrived early."
Minusy: "The plane was super hot, the crew never offered drinks or food to me"

Plusy: "Not too much"
Minusy: "I'll begin with the order of sequence of all that went wrong: 1. A huge queu while we were waiting for checkin in Rome (waited for more than 30 minutes) 2. The steward didn't agree to take a gymnastics hoop to the aircraft, despite its being super light. By the way, the inbound flight the hoop was taken into the aircraft; 3. We (family of 3) were seated separately, what made a huge stress to our small daughter. 4. There were no AC socket in Brussels airport (there were, but not charging) during transfer. 5. Our baggage was not delivered, which is very unpleasant :("

Minusy: "Over 2 hour delay"

Plusy: "great"

Plusy: "Nothing"
Minusy: "The flight was delayed significantly and led to a travel nightmare and us missing an important meeting."

Plusy: "Flight left and ended on time."
Minusy: "Sandwich bread was not so fresh."

Minusy: "Mocarella and tomatoes wrap was not tasty. Tomatoes seemed to be old."