Znajdź tanie loty na trasie Reykjavik Keflavik Intl - Polska

Plusy: "it was ok."
Minusy: "Crew allowed passengers in with no masks. Why do they write a boarding time on a pass? They started 15 min later. Then, "be fast, be fast, we are behind". Plane departed 20 min late."

Plusy: "Everything from the crew being super accomodating and friendly to the comfort and taste of the food was delicious."

Plusy: "Crew was great. Peppy and kind."
Minusy: "ORD ZRH seats extremely crowded. Wished for comfy Star Alliance seats for that flight which we did enjoy from ZRH BUD"

Plusy: "Flight crew was on top of things. Flight was smooth and ontime."
Minusy: "A bit cramped in the economy class. Could have been more room for the money we had to spend on tickets"

Plusy: "The crew was really great and helpful"
Minusy: "Only thing that could have been better was ginger ale."

Plusy: "Crew was really nice can’t complain"
Minusy: "Other airlines offer free beer or even hard liquor here u have to pay"

Plusy: "It was a normal flight with any extra confortable feature."
Minusy: "Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it."

Plusy: "This was my first and last time I will ever fly with Swiss airline-it’s been 4 days and I still didn’t receive my baggage and I had all my medicines in them,that’s including my carry on bag too,because it was taking from me @ the gate and I was told I will get it at my final destination,which I didn"
Minusy: "I just would like to get my baggage- which is been 4 days since my arrival and they can’t even tell me where they are at!!!...."

Plusy: "Lost the luggage"

Plusy: "Very short flight so pretty standard."
Minusy: "The flight attendants and employees at the airport seemed completely miserable. I heard flight attendants telling passengers on multiple occasions that because the flight was short they couldn’t help them."

Plusy: "The flight was good. Fairly good food"
Minusy: "Made me check my bags on my way back for no reason"

Plusy: "The seats aren’t the greatest"
Minusy: "Just the seats"

Minusy: "Haven’t got there yet!!"

Plusy: "Awesome business class seat, or rather throne"
Minusy: "Limited selection of movies"

Plusy: "check in & boarding were ok"
Minusy: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"

Plusy: ";Flight attendants very attentive;"
Minusy: "Leg space far too tight; could barely move; Unable to see TV screen due to angle, even at max tilt; Food was inedible; perhaps acceptable as dog food; Toilet seat would not stay up for male to pee. Worst international aircraft I've ever experienced. Recommend upgrading before selling any more seats."

Plusy: "Ease of check in and ease of boarding. The non-stop flight was at an excellent price"
Minusy: "Metal box under the seat cramped leg room. Seat jutted into the aisle, so I got bumped by every cart and everyone going to the lavatory."

Minusy: "None"

Plusy: "Meals were excellent and filling! Crew was conscientious and responsive. Plane was very clean. Very impressed and would fly with SWISS again over any other airline."
Minusy: "My seat didn’t recline properly, and it wasn’t fixable, so it felt a little claustrophobic with the person in front of me fully reclined the whole flight."

Plusy: "3"
Minusy: "Everything"

Minusy: "It was hard to figure out how to request a special meal"

Plusy: "Cabin crew were friendly, efficient, courteous Refreshments generous and excellent. Good movies."
Minusy: "Rather than boarding economy passengers by row number, there is a free-for-all at the gate, and tedious blockage in the aisles as passengers wait for others to place carry-on luggage. More leg-room than United, but still a bit crowded for tall people. VERY BAD DESIGN of arm-rests, which do not go up all the way into the seat but instead jut out at an angle."

Plusy: "Basically the worst flight ever"
Minusy: "Delays, tiny seats, terrible food, dirty bathrooms, no preparations"

Minusy: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Plusy: "Excellent food."
Minusy: "Yet again, was "randomly" chosen for extra security. Flight was delayed for over an hour because of mechanical failure. A/C set at polar temperatures."

Plusy: "Flight left in time, easy quick boarding. Food was great, we had dinner and breakfast snack"

Plusy: "Again very friendly and accommodating crew. By the time we took off and had a snack we landed quickly. Smooth landing and takeoff. Pleasant trip."
Minusy: "No complaints. Smooth from start to finish."

Plusy: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner. The warm croissants served at breakfast were a very nice touch."
Minusy: "Due to turbulence, I could not get out of my seat as much on the return flight, so I did have some swelling in my feet."

Minusy: "It was delayed almost an hour."

Plusy: "Service, entertainment and food are top notch!"

Plusy: "Entertainment"

Plusy: "Swiss is always a tad nicer than the alternatives"

Minusy: "Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward"

Plusy: "Fast journey despite a short delay it arrived on time."
Minusy: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."

Plusy: "Service was great staff very attentive food was good and crew makes sure you are never hungry or thristy"
Minusy: "It was a 11 hour flight and coach seats too small to sleep"

Minusy: "Flight cancelled so I didn't like it at all"

Minusy: "Seats too small/legroom."

Minusy: "The flight was late and I almost lost my connecting flight."

Plusy: "punctual and friendly enough staff."
Minusy: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"

Plusy: "Food and service were good"
Minusy: "Seats were terrible - way too small, too tight. No room for underseat placement of a backpack and feet. Sardine packing of economy passengers!"

Plusy: "easy check-in, fast boarding, one of the few airlines still offers free refreshments on board"
Minusy: "not sure of where to queue for boarding for many people"

Plusy: "Friendly crew, decent meal, and above-average entertainment systems"
Minusy: "Confusing boarding process, outdated and worn seats and technology, unable to select seats when booked as a United codeshare."

Plusy: "Your crew is amazing."

Minusy: "They charge you an extra $ 100 DOLLARS FOR THE OPTION TO PICK YOUR SEAT AND WHEN YOU CHECK IN THEY SAY THAT IT WAS JUST TO SIT IN THAT SECTION OF THE PLANE. WE PICKED OUR SEATS BY THE FRONT BULKHEAD AND WHEN WE CHECKED IN THEY REFUSED TO GIVE US THOSE SEATS BECAUSE THEY SAID OTHER PEOPLE PAID MORE THAN US TO HAVE THEM. THEY SHOULD BE INVESTIGATED FOR THIS KIND OF FRAUDULENT ACTIVITY."

Plusy: "Actually being able to breathe on this trip, as opposed to the first trip on your horrible planes."
Minusy: "Being FORCED to spend extra money simply to be able to reserve the last row of two seats, in the faint hope of being able to achieve some level of comfort which was unattainable on the first flight. Having only two seats in our row and the one in front of us made the flight tolerable, but also enhanced the ludicrous ineptitude of the previous flight, wherein we were treated like so much livestock in a train car, heading for slaughter. I will never, NEVER, fly Swiss Air again."

Plusy: "Crew were organized and pleasent. Lots of food."
Minusy: "Seats in economy are tight."

Plusy: "Everything"

Plusy: "Na"
Minusy: "Na"

Plusy: "Best entertainment package of Movies/TV/Food available on commercial airlines."

"Great crew and great food. No self service/own device entertainment and that’s not acceptable these days"

Plusy: "I like the notice given prior before I get to the airport on regard to a free carry-on check in. The staff was friendly and enthusiastic happy giving me the comfort of a nice travel journey. Thank you to all the staff!!!"
Minusy: "Honestly nothing I was really happy with my flight!!!"

Plusy: "Great food. Nice staff."
Minusy: "Make a rule that people cannot put their seats back. People in front of us were rude and kept their seats back the entire flight, even after we nicely asked them to not have the seats back so far. Would prefer that seats did not move at all. I would never recline my seat in consideration for the person behind me. On an 11 hour flight, this is a big deal."

Plusy: "The crew. The punctuality."
Minusy: "The confort of the seats."

Plusy: "Great airline! Would love to fly with them again! :) Polite and friendly staff which is a standard that has slipped with many airlines in recent years! Good tasting wine for airline wine. Frankfurt airport need a shuttle of service for transferring passengers. Keep it up Lufthansa :)"

Plusy: "Nothing."
Minusy: "Drops coming down from the Air condition system"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "Flight delays were unimaginable"

Plusy: "The seats were very spacious and we were fed on the flight!"
Minusy: "In flight entertainment."

Minusy: "Improving customer service during delay but overall good"

Plusy: "Great crew. Great seats"
Minusy: "Flight was delayed by half an hour. Mainly due to limited carryon space. During check in we offered to check in carry on luggage, but were told it would be an additional cost! If they would have checked it in that would have saved 15 minutes easily"

Minusy: "- The extra baggage fees were 5 times higher than the announced on the website which caused a lot of troubles. - The booked special meals (halal) were too spicy and not proper for children at all ( we just wanted normal meals without non-halal ingredients. - No basic medications on the first flight."

Plusy: "Good service."
Minusy: "Check-in procedure. Plane was delayed a bit."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "Highly recommended for efficiency"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Great"
Minusy: "No problems"

Minusy: "They made me weigh my carry on, but virtually no one else, despite the fact that my bag was the same size as most and smaller that others! I honestly felt like one of the gate agents were picking on me."

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Staff was great. Service impeccable. Quick, good flight"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "On board crew was friendly and helpful"
Minusy: "Muslim meal does not mean all Muslims eat curry. It’s rediculous that we cant have a decent English breakfast instead you get curry or some form of curry for breakfast, lunch and supper. Your so called Muslim meals are not suitable for kids!! There is no such thing as a Muslim meal either. It’s simply called Halal otherwise then everyone else’s meals should be called Christian or Jewish meals etc. Also I requested help with transfer to my last flight which was horrendous because I’m one adult with 4 kids ages 1 to 11 and my eldest has sever learning disability. I nearly missed my flight because our flight landed late and I was struggling to keep my kids safe and together while running for the next flight. Somone should have been there to help with transfer."

Plusy: "The Lufthansa service in rebooking."
Minusy: "Lost bag- this was after my luggage tag was scanned and I was assured the bag was on the plane. Getting information from Lufthansa about bag status was impossible. Help phones were either busy or never answered. A black hole of no information until the bag arrived 30 hours later. Then a 45 min. At airport to get it back."

Minusy: "Look like everybody to not know what they want to do"

Plusy: "Food, movies"
Minusy: "Long flight"

Plusy: "Crew is top notch!!"
Minusy: "Just as first flight, old plane, cramped seats."

Plusy: "Breakfast food was fantastic. Staff was helpful, anticipatory, and thoughtfully accommodating."
Minusy: "No access to usb power outlets."

Plusy: "More legroom and great crew"
Minusy: "Food quality has gone down. A lot."

Minusy: "Opóźnienie lotu"

Plusy: "Efficient boarding process"
Minusy: "Only got a cookie for food"

Plusy: "Great service. Friendly and accommodating."
Minusy: "I don’t like the configuration of the biz class seats. They are in a row vs in pods. Not as private as other configurations."

Plusy: "The service was amazing. Why can’t US carriers be like them?!"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Courteous staff, good in-flight entertainment, efficient boarding and deboarding, lots of space on the flight"

Plusy: "Loved having a real glass and real stainless fork and spoon rather than plastics. Liked the better quality (heavier) blankets and pillows. Loved the cleanliness of the plane. Impressed with the space of the Premium seats even though I did not have one. Loved having warm bread/roll with evening meal. Seat head rests could be raised to help taller people."
Minusy: "Headphones in the back of the seats were two pronged and did not fit the display. Attendants offered appropriate headphones at first of flight, but I did not understand what was going on. Seats were a little hard. Some of the mesh pockets on the backs of seats were not properly attached at the bottom and items placed in the them would fall through."

Minusy: "Will need to add more recent movies for entertainment"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Everyone was very polite, seats were fairly comfortable. Food was about what you'd expect, but with more chocolate, which was nice. Enough movies to keep me busy."
Minusy: "Spilled a drink and requested someone come by, only to have three people ignore my light and visible waving arms. Had to move my neighbor and find some napkins, by which time my seat was soaked through. While I was cleaning, someone asked if I had turned my light on."

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "The boarding process was very fast and smooth"
Minusy: "The seating space is very tight, more space is needed specially for tall people."

Minusy: "I didn't like the food"

Plusy: "On time"
Minusy: "General boarding should be by zones or rows and not first come first serve."

Minusy: "How Lufthansa is not ashamed to serve dog food to people who order kosher food."

"They canceled our flights that went on anyway."

Minusy: "Very nice crew and great food"

Plusy: "Confort and kindness"
Minusy: "It was too cold"

Plusy: "Professional crew. Good simple check in."
Minusy: "Nothing."

Plusy: "The crew tried to be helpful but were equally frustrated with the ground crew."
Minusy: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Minusy: "The plane is so old..,"

Minusy: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Plusy: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minusy: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Minusy: "Don’t be late"

Minusy: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Plusy: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Minusy: "Food quality was not so good."

Minusy: "Too hot inside the aircraft"

Plusy: "Crew was friendly"
Minusy: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Plusy: "Nice attention and good food. Plane and seats are confortable"

Plusy: "Food, entertainment and crew was exceptionally friendly."
Minusy: "Seats not great for such a long flight."

Plusy: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Plusy: "quick/efficient boarding - good staff - good food - easy flight !"
Minusy: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Plusy: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Minusy: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Minusy: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Plusy: "Quick flight"

Plusy: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Minusy: "Transfer point needs upgrade."

Plusy: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Plusy: "They considered my reguest of vegiterian food."
Minusy: "I have no complaints."

Minusy: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Plusy: "Efficient boarding system, clearly signposted. Professional staff"

Plusy: "Friendly staff"
Minusy: "Leg room"

Plusy: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Plusy: "Efficient crew"
Minusy: "Long, slow line at check in. Not many new movies or tv shows"

Plusy: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Minusy: "No complaints about anything."

Plusy: "Comfort was better than on the previous Dash-8. Food was OK."
Minusy: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Plusy: "The entertainment options were good."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Fast boarding"
Minusy: "The entertainment system wasn’t working for the whole 10 hour flight."

Plusy: "The crew were hardworking, responsive, conscientious and friendly"
Minusy: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Plusy: "Short flight with good communication."
Minusy: "Nil to complain."

Plusy: "The aircraft was clean"
Minusy: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Minusy: "Delayed!"

Plusy: "Pleasant flight"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Minusy: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Plusy: "The flight was great."

Plusy: "The supplied pack of toothpaste/toothbrush"

Plusy: "Easy Boarding"

Plusy: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Minusy: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Minusy: "OLD OLD plane with hard seats and tiny screens"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "Keep it up with great services. !! Thank you!"

Plusy: "Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice."

Plusy: "Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Minusy: "Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways."

Minusy: "Spóźnił się paskudnie, przez co straciłem połączenie i byłem dzień później :/"

Minusy: "Very bad food my options were pork and vegetarian. Chicken finished."

Plusy: "blueberry juice, service and friendliness"
Minusy: "no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back"

Minusy: "Unwashed pillow and blankets, stains on the pillow"

Plusy: "Environmentally mindful with some packaging"
Minusy: "There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts."

Plusy: "Terrible check in in NY. 3 customer service reps for premium, 1 for economy class. [Flew premium economy to Helsinki and business to Warsaw] arrived late to Helsinki. Had to wait 8 hours. Food on the plane to Helsinki looked like vomit Never again. Afraid that on a way back the plane will be late again"

Plusy: "The hot Asian stewardess was really nice."
Minusy: "The turbulence."

Minusy: "video was broken"

Plusy: "I liked that there was a smaller airplane on LED - HEL route: it gives more "feeling of flying" than the bigger planes do."
Minusy: "I didn't like the fact that it was not indicated in advance (when the tickets are sold) that LED - HEL route is operated by a different airline, even though that airline is a Finnair's partner. It would have been better to have a complete information up front. But the airplane and crew were excellent."

Plusy: "Beautiful new modern aircraft & plenty of spare seats on the flight. Paid for Economy comfort & it was worth it."
Minusy: "Did not like that you had to pay for drinks & snacks. For someone of Finnair’s standing, you would think they would include it."

Plusy: "The nicest cabin crew!"

Plusy: ".My flight left on time ,smooth landing and the cabin temperature seemed more normal than the usual cold interior. Cabin crew were friendly and helpful from JFK to Helsinki and Helsinki back to JFK . Overall a good airline but far from premium."

Plusy: "Airport was very comfortable to be at, Flight Crew was nice and helpful. Great movie selection to my taste. Plane landed"
Minusy: "The temperature during the flight made my experience very uncomfortable. It was way too cold. I know that it could get chilly at the board and do take warm clothes with me just in case, but this was way too cold. Neither blanket nor my stuff helped. Another thing - I was sitting in the raw 50, and at the 49th raw crew ran out of chicken with only pasta left. ))) This happens, I get it. I've had it actually happened to me before on British Airways flights too couple of times. So it's not too big of a deal. I just wish that pasta tasted better)))"

Plusy: "I'm alive. The plane did not implode. No crashes! The crew was polite. Plane was very late leaving. Not a good thing."
Minusy: "Had to pay more for extra baggage than a person with the "right" ticket #'s. How to know this trivia in Feb. when buying ticket? My starting #'s did not allow me to prepay online. Instead, rush to airport, pay more by having to pay in person. 2. I also could NOT get my boarding pass online. Instead, forced to drive to airport day before just to be sure I'd be on plane! Finnair counter, Hannele politely double-checked all's well, handed me boarding pass. Hannele told to buy extra baggage online being cheaper. This promise, not accurate. Absurd!"

Plusy: "We were kept informed about the delay"
Minusy: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plusy: "was on time. Small airport, convenient transit without passport control,"
Minusy: "Small flight, longer flying time. Almost no service."

Minusy: "See above"

Plusy: "Friendly crew, modern and clean plane."
Minusy: "After we landed the crew diacovet d that we had parked too far from the gate and needed to move the plane. Several passengers were anxious to deplane to connect to another flight and refused to sit down which caused further delays. The crew could have been more stern about passenger conduct as to make the process more efficient."

Plusy: "Nothing"
Minusy: "We had to buy 2 new tickets with Lufthansa in may because finnair cancelled the tickets we bought months ago : the difference of tickets pride was 780$ per tickets to totally we lost over 1,500$ This is not fair at all - they should not propose tickets at such prices and let us think for months our trip is fine because we have to buy last minute new tickets at very expensive prices"

Plusy: "I'm so happy to be able to travel with my small dog in cabin. I've travelled from Miami to Helsinki and back with a dog at least 30 times in the last 16 years. The service has always been very good. I choose the airline always based on what's best for my dog."

Plusy: "Yes, in general I like American Airlines so I was happy with flight in general"

Plusy: "They gave us a warm cloth to wash our hands and face at the beginning of the flight. There was a bottle of water there too. We were constantly offered various drinks, especially water. The staff was extremely friendly and each of the flight attendants spoke about 4 languages."
Minusy: "The entertainment system wasn't the best I've seen as of late. It's not a big deal, but it would be nice if they updated it!"

Plusy: "Flight was not packed, plenty of overhead space and seamless boarding process getting on. Crew was attentive. Food not bad."
Minusy: "Entertainment selection was very poor and I sat there bored. Plane seemed a little old."

Plusy: "FLIGHT & COMFORT WERE OK AIRCRAFT NEW AND WELL MAINTAINED MINIMAL SERVICE BUT CONSIDERING THE PRICE IT WAS OK THE AIRLINE PROVIDES SOME DRINKS FOR FREE (BUT...)"
Minusy: "POOR ENTERTAINMENT I PURCHASED FOOD AND IT WAS LESS THAN OK THE AIRLINE ACTUALLY PROVIDES COFFEE, TEE, WATER AND "JUICE" FOR FREE BUT IT IS NOT CLEARLY EXPLAINED"

Plusy: "The Airbus 330 is an improvement over the Boeing 737 that took me to Europe (via Milan) on this trip. Unlike that flight, this plane is equipped with an updated on demand entertainment system. I attribute the upgraded airplane to the fact that this was a direct flight from HEL to JFK. Still no wifi though... Their magazine says it's coming. Upgrading to Economy Comfort is worth the fee especially if you get a bulkhead seat. Otherwise you are still pretty crammed in with maybe 6" more leg room. But the bulkhead seats are set well back from the wall to give my long legs plenty of room to stretch and get in and out of my seat. My friends in Economy looked miserable :( The chili con carne with rice was an improvement over other airline meals but still room for improvement - mostly in presentation I guess. Lingonberry 'salad' though a bit sour for me, was a nice Finnish dish to sample. Like the cheese and crackers. Departed and arrived on time. Liked the flight tracking that showed you very detailed what you were passing over and even gave us a bit of info and photos about highlights of each region flown over. Nice touch."
Minusy: "This plane was such an improvement over the "bucket" that flew me to Europe that it has restored my faith in Finnair as a valid carrier for my yearly trip to Europe - like I said, probably because it is a direct flight to New York rather than connecting to another European (not Scandanavian) city like Milan. I would probably not use Finnair to access other parts of Europe for this reason. (On the departure end, the regional Finnair flight from Milan to Helsinki was also sub-standard.) I do think the check-in procedure is still cumbersome - self check in with bag check, though started at kiosks, still results in a long line just to hand off your bag to a counter agent. A few more agents would likely solve that problem... But it was better than going the other way - JFK was a nightmare! Helsinki only slightly better."

Plusy: "One cool things is that some of the moveis were translated with several different languages in addition to English and Europearn languages."
Minusy: "Distance between the seats are short and seats are somehow uncomfortable."

Plusy: "It was comfortable and not too crowded"

Plusy: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
Minusy: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."

Minusy: "Not enough leg room."

Plusy: "never happened"

Plusy: "A competitive price for tickets. Website easy to negotiate. Staff pleasant."
Minusy: "Having to pay about $35/person to reserve a seat. This was a hidden cost. Very little legroom. Staff did not come around enough with beverage service. Boarding was late and confusing."

Plusy: "We had a row to ourselves with a seat between us. The flight was smooth. Blueberry juice. Competitive pricing."
Minusy: "Having to pay to reserve seats."

Plusy: "Shortness of flight, very pleasant cabin attendant and fellow passenger. Flight on time and smooth."
Minusy: "Neither of my two checked in pieces of baggage did not arrive, causing major anxiety, hardship and hassle after a long trip."

Plusy: "the crew were very friendly, well organized. movie selection was great. meals were surprisingly good and plentyful"
Minusy: "not enough leg room. and i have to point out that I am a petite 110 lbs, 5'2" woman. as soon as the person in front of me reclined their seat to either sleep or lounge, I had my food tray on my chest and the small tv screen 8 inches away from my nose. Thankfully Im small but the man sitting next to me was rather tall and had to turn into a human pretzel to fit in that seat and space allotted."

Plusy: "AA fly to/from Charlotte and if you are lucky you'll get a local NC crew, southern drawl included. The A330's are nice, even without Prem Economy the seating space is decent on the former USAir metal."
Minusy: "The USB charge points do not work. Plus, the touch screens for the IFE require a lot of hard tapping on the screen, annoying for the people in the seat on which back the screen is placed."

Plusy: "We ended up being on a BA flight which was fine. Ok service, check in from London much better than USA. In flight entertainment good."
Minusy: "Nonchalant crew on the way back, I asked if they had any snacks half way into the flight as I didn't eat dinner, I went to the galley and the head of customer service heard my request, looked at me and just carried on reading his paper leaving a flight attendant to offer me a small bag of pretzels , which she had to search for. Very poor"

Plusy: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."

Plusy: "Service was very good"

Plusy: "The options for music and movies were good, but the poor service provided, at check-in and on board, outweighed any benefit we received from the entertainment."
Minusy: "The crew at Barcelona Airport, especially "Javier" (he refused to give his last name or show his badge - he had it turned around) was very rude and unhelpful. We had to go to another desk person to help us who was a bit more polite. The Finnair Customer Service telephone service was completely unhelpful even though this was booked as a Finnair Flight. The crew on board was ok, at best. The food was the poorest we had in both flights we took (we travelled from Barcelona to JFK, New York, and from JFK to YVR, Vancouver). We were most pleased with our flight from New York to Vancouver, with Cathay Pacific, who, by comparison, had very helpful and pleasant staff both at the JFK Airport and on board."

Plusy: "Departed on time and arrived early. What more could you ask for?!"

Minusy: "Service, choice of movies, uncomfortable old seats, impossible to change my seat in advance"

Plusy: "As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again."

Plusy: "British air is great. Great movies good food. Good service."

Plusy: "Nothing"
Minusy: "Flight was moved to LA. I paid more for this ticket so I did not have to fly out of LA. We were driven in uncomfortable shuttle vans. Check in and security were caiotic. Once I landed I found out no information was available to my sister who was picking me up!"

Plusy: "I was not well and at the check in the lady was kind to change my seat ..."
Minusy: "I order a special meal ....no meal for me on the plan ."

Plusy: "Very friendly crew; easy boarding; lunch was tasty; pleasant trip overall."

Plusy: "I cannot say enough about how kind, caring and paitent the flight crew was with not only me but others I saw around me. Kudos!!!"

Plusy: "Crew was sour."
Minusy: "Crew could have been friendly."

Minusy: "my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons."

Minusy: "It would be better if the plane was cleaned before boarding. The row where I was seated has potato chips all over the floor. Pls. clean your plane before boarding."

Plusy: "Flight was fine...."
Minusy: "....but departure wa delayed over an hour"

Plusy: "SAS is excellent in terms of comfort and professionalism and care from the crew."
Minusy: "None"

Plusy: "Crew was very pleasant."
Minusy: "There were no announcements at all about the delays! It was confusing and poor service."

Plusy: "Seat was comfortable. Entertainment was great. The service by the crew was great."
Minusy: "It would have been nice if the armrest went as far back as the seat. Flying with my partner, she doesn’t sleep well on planes unless she can completely lean on me. The armrest between our seats only retracted to the upright seat level."

Plusy: "The flight attendants were very patient and attentive, the vegetarian meal was probably the best I’ve ever had on a flight. The plane was a little older so there was a (relatively) comfortable amount of seat room."
Minusy: "Some entertainment option would be nice, but it was a European flight under 3 hours, so not much was expected."

Plusy: "Efficient"
Minusy: "Difficult to find check in at Copenhagen airport"

Minusy: "My luggage was lost and still not found"

Minusy: "Small seats. food was horrible."

Plusy: "Food was okay. Very smooth landing"
Minusy: "Crew. One of the flight attendants was unfriendly and short when asked about food options. None of them were approachable."

Plusy: "Small airplane"
Minusy: "Confused information and double/extra charge for only one check-in baggage. They should make clear in the first place when booking ticket or check in online but NOT. I have to pay $83 dollars for one luggage."

Plusy: "boarding was on time, crew were polite, food was great, and the extra cup of tea was really hot"

Plusy: "The 2 gate agents were very helpful and nice, as well as the on-board flight attendants, all were very professional and did a good job for the most part."
Minusy: "a few little things, nothing worth mentioning..."

Plusy: "Timely & helpful"
Minusy: "Nothing"

Plusy: "Decent movie selection and very smooth landing"
Minusy: "Surprised that Asian airlines typically havr larger and more comfortable seats. The SAS flight was fully booked and you could feel the cramped-ness of it. Also we weren't given the choice of what to have for our meals and were merely handed our food. Lastly, the flight was very, very uncomfortably warm."

Plusy: "Great flight, friendly crew, good food, entertainment was ok"
Minusy: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"

Minusy: "Our ticket said economy, but it was a specific set of economy that did not include any baggage. If we were warned prior we could have purchased it for significantly cheaper. Our ticket was not clear and it cost us 175usd for two bags at the airport. Very disappointing"

Minusy: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"

Plusy: "Easy boarding"
Minusy: "Seat width"

Plusy: "The airline staff were super efficient and kind."
Minusy: "I would have liked more music selections especially calming. OceN sounds or Tibetan bowls etc for overnight flight."

Plusy: "Great takeoff and landing.Care ethics of the stuff was excellent. The quality of the food was very good and it was served with care."

Plusy: "This wasn't a very long flight and I didn't eat or drink anything so there isn't really that much to say. But I can say that nothing was a problem at all"
Minusy: "There were no problems"

Plusy: "There was nothing positive in this experience. Oh, the flight was safe and no one was injured?"
Minusy: "Charged for checked bag on international flight. Late departure. Only food was a small cup of water on a 3+ hour, lunch time flight -- not even a bag of pretzels. Late arrival with short connection and flight attendant directed us to wrong gate. When we reached final destination, only one of two checked bags showed up."

Minusy: "Lost my luggage when the other 3 people who I am traveling with got theirs. Not sure what went wrong there. No SAS personnel was available, actually there was no airline counter even. I filed a lost and found report at the airport. I will contact the airline , hope they will find my bags or at least provide vouchers for my one week vacation."

Plusy: "Two 20-something young ladies tried to figure out system, individual issues while rest of us stood and watched versus passing through loading area. In addition, delayed due to short handed baggage loading crew. Flight was one hour late departing. Luggage did not make connecting flight to London. No wifi either."
Minusy: "Smooth flight."

Minusy: "This flight did not occur due to delays."

Plusy: "Had to pay USD 75/bag which was not clear when I booked the ticket. You have to inform the customer about these rukes."

Plusy: "I had a row to myself because I was a 1st class ticket holder but they didn't actually have 1st class seating."
Minusy: "Smaller than average seat size."

Plusy: "Great service overall. Will definitely use again!"

Plusy: "The boarding process worked well."
Minusy: "The crew didn't seem to care much. The entertainment systems didn't really work and the response was simply deal with it. The food was terrible. The crew did not handle the passengers at all as they were up consistently and taking stuff out of the overhead containers."

Plusy: "The overall experience was good. The fights in there selves were cool."
Minusy: "When I got to Oslo to connect to my other flight I had to do security again and the boarding was already starting. So I had to run like hell and got there on the nik of time."

Plusy: "Flight itself was OK"
Minusy: "It was very difficult to understand from the reservation or the website if I need to pay extra for a checked baggage. My emails weren't answered, and when I finally realized that I did have to pay - it was 85$ for one suitcase!!!!! SAS - are you out of your mind?! The suitcase cost more than the flying ticket! Sorry, but no SAS for me anymore. BAD BAD service and exploiting of customer's naivety. I'm furious."

Plusy: "Flight itself was fine, crew was pleasant, landing in Copenhagen was pleasant"
Minusy: "We arrived at Berlin-Tegel two hours before our flight, as is generally recommended for air travel... to find that there was no one working to check us in to our flight, and no option for automated boarding passes. We had to wait for a half an hour before a desk attendant for SAS showed up to begin checking people in specifically for our flight. We were told by floor staff that desk staff usually don't even arrive until two hours before the flight they are supposed to check in. Then when they arrived we were told we had been waiting in the wrong line (priority) and had to get at the back of the regular line. There were no signs, so we had no way of knowing this. Then someone else told us one line was for if you already had your boarding pass, the other was for if you didn't: luckily we had chosen the right one, but a bunch of other people had to move again. One passenger mentioned to staff that it would really help if there were signs (there were monitors, but they were blank) but she was ignored. The line was massive and there was only one desk agent, so it took a long time. Anyway by the time we finally got through security we only had 20 minutes before boarding. I don't even know how everyone else behind us made it onto the flight, or if they did. At our gate there were literally ten seats in the waiting area. So of course everyone waiting for our flight was clustered around, standing awkwardly, and couldn't help blocking all the walkways. Then when we thought we were finally boarding the plane we just got onto a shuttle bus to go all the way across the airport to where our plane was waiting. Overall, pretty ridiculous. I have not flown out of Tegel before so I'm not sure how much of this fiasco was the airline's fault and how much was due to the airport itself. But we were very frustrated by the time we finally took off, and will probably avoid both (Tegel and SAS) in the future if at all possible."

Minusy: "Crew service is very poor"

Plusy: "Leaving on schedule and arriving 20 minutes early. The crew was very helpful to families with children."
Minusy: "The air conditioner was blowing cold air on my head through the whole trip. No way to control it. Or stop it."

Plusy: "Same as above"
Minusy: "It's extremely difficult to catch the connecting flight to San Francisco in 45 minutes"

Minusy: "Disorganization and unpreparedness."

Plusy: "Really pleasant flight. Excellent pilot, good crew."
Minusy: "Nothing! This was one of my best flights ever."

Plusy: "Most flight attendants were very friendly and accommodating. Bathrooms were cleaner than most other airlines. Flights were on time."

Plusy: "Very friendly crew"
Minusy: "We had only a 45 minute window to connect our flight from Oslo to Trondheim and that wasn't nearly enough time to get off, get our bags, which one got lost so we had to deal with that, re check our bags, go through security again and walk 10 minutes to the next hanger. We ended up missing our connecting flight. It was an awful experience especially being in a foreign country."

Plusy: "Very nice crew and quiet."

Plusy: "Better"

Minusy: "Lost luggage"

Plusy: "Boarding & deplaning in Copenhagen and Amsterdam was great - fast & efficient, if not a bit chaotic. Good mix of movies to choose from during the flight, and the in-flight internet was fast and stable."
Minusy: "The crew on the Chicago/Copenhagen legs were rude and curt. Food was horrible. The dates on our entres indicated that the meal was packed 10 months prior! The snack cakes that came with the meal were sickly sweet. The salads on both legs had brown leaves."

Minusy: "Flight was canceled"

Minusy: "Customs in Chicago was extremely disorganized"

Plusy: "Good crew, good entertainment, good drinks, nice blankets, and we even celebrated the Icelandic start of spring"
Minusy: "Only bad thing was that boarding was kind of hap hazard"

Plusy: "Good food. Decent selection of movies and television, helpful crew"
Minusy: "Seats are not shaped like a human spine. They curve away from the occupant's lower back instead of providing lumbar support."