Znajdź tanie loty na trasie Praga - Stambuł

Plusy: "Nothing."
Minusy: "This was the worst airline I have flown with. I booked my tickets last minute, it was for me and my 4 month old son. I had 3 suitcases a stroller and 2 carryons. I had paid for the suitcases, but because I was traveling alone I went there with my husband and he politely asked if they could please take the carryons on the plane because she can’t carry everything by herself. The manager came out and said that we have to pay. I said I already paid extra for my suitcases please help us because my wife is carrying our son, the diaper bag and 2 carryons. He was rude stating that we have to pay each carryon. We didn’t have the extra money and my wife took everything with her. If that’s how Turkish Airline treats their customers, they shouldn’t be operating. It was the last time I use this airline. No dignity or humanity, it’s all only about the money. And when I took the stroller with my son. They made me package the stroller by myself looking that I had my son on me crying and when I asked for help they said that they can’t help me... unbelievable... they see me with 2 carryons a stroller and a baby and they can’t help me."

Plusy: "Everything"
Minusy: "Everything"

Plusy: "Crew was very kind"
Minusy: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"

Plusy: "Food"
Minusy: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Plusy: "The food was quite good"
Minusy: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Plusy: "MOST OF THE MEALS ARE VERY GOOD EXCEPT PASTA DISHES."
Minusy: "PASTA DISHES ...MAIN AND SNACK ARE TRULY BOTTOM OF THE BARREL. TASTELESS JUNK. WHY NOT FIND SOME OTHER DISHES IF YOU CANNOT MAKE PASTA EDIBLE"

Plusy: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Plusy: "Overall it was ok. I enjoyed the leg space."
Minusy: "I suppose it's just a matter of different manners"

Plusy: "kayak was poop for help for me."
Minusy: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Plusy: "Timeliness of flights. 3 of 4 planes modern and well appointed! VERY good food."
Minusy: "Good plane. Comfortable seats and entertainment system."

Minusy: "The crew blocks economy passengers from moving forward until all of first class has left. No other airline does this and its really annoying"

Plusy: "The flight was on time"
Minusy: "The boarding process was not orderly"

Plusy: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Plusy: "Comfort, food, staff, everything"

Plusy: "The food is great and so is the entertainment system."
Minusy: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Minusy: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Plusy: "The counter in Kuwait was very kindly with my because I have disabled boy"
Minusy: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Plusy: "Very comfortable flight overall and good lie flat seats. All but one flight attendant were nice and helpful."
Minusy: "There was one female crew member who was a bit rude and unpleasant. Not once did she even smile when interacting with us. The rest of them were very nice. Would have liked more variety in entertainment and food/drinks."

Plusy: "Short flight-everything fine. Great plane."
Minusy: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

Plusy: "The in-flight entertainment was good and the flight attendants were very nice. They offered us small sandwiches and drinks during the flight so it was comfortable to fly with them."
Minusy: "You need to buy a visa if you want to enter the country and they only accept USD, Euros or GBP. The only currency exchange is on the other side of passport control so you have to use one of the ATMs and they only give you $100. The staff is unprofessional and seems clueless when you ask them for help. The kiosks are a nightmare and working with them is worse than working with the people. They freeze, and glitch and many of them just flat out don't work. Probably one of the worst airports I've ever been to."

Plusy: "Comfort"
Minusy: "They lost one of our bags."

Plusy: "I was upgraded to buisnes class :)"
Minusy: "Every thing was ok"

Plusy: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Minusy: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."

Plusy: "Crew members were nice People were good at check in as well"
Minusy: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"

Plusy: "Entertainment System, Food"
Minusy: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"

Plusy: "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."

Minusy: "Two hours delayed, missed my connection flight. Very poor if any communication from crew to passengers. Although I had a business ticket, I was provided with no service for two hours from boarding to take off. Not even a glass of water. Thank you Turkish Airlines."

Minusy: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."

Plusy: "A lot of food and drink, toothbrush, slippers, etc."
Minusy: "The first leg of my trip had a tiny, cramped airplane for 10 a plus hour flight."

Minusy: "They lost my luggage"

Plusy: "Very professional. Spacious seats."
Minusy: "Wait at Ataturk airport on passport control."

Plusy: "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"

Plusy: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Minusy: "Nothing is bad as every detail from the flight was awesome"

Minusy: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."

Plusy: "EverThing was excelentní bit doménových s feet smetl hořické"

Plusy: "Very professional and forthcoming crew, nice food, good choice of entertainment."
Minusy: "A bit older plane with very weak (invisible in light) entertainment system monitors, yet clean and well maintained."

Plusy: "The boarding was quickly. The crew very kindly"
Minusy: "The seat are small. The food has a lot of salt and bread."

Plusy: "good food, nice attendants, comfortable seats, good pillows"
Minusy: "no wifi"

Minusy: "They changed departure time by 30 minutes and did not send a single message."

Plusy: "Check-in counter staff"
Minusy: "boarding process"

Plusy: "Prague airport is nice. Food is good. Boarding was on time and prompt."
Minusy: "Entertainment on board was poor. No power outlets."

Plusy: "One of the best airlines I've ever flown. Would definitely recommend."

Minusy: "Didn't like my 11 year old have to sit 15 hrs with some stranger Turkish airline very nad with outing family together even you reserve in advance still they mess your sits and I seen so many family was making same complaints of family are with same last name don't take rocket science to keep them together and also veryyyyyyyyyy boarding no one in line it's like fish market"

Plusy: "Everything apart from the un-explained wait in the boarding region."
Minusy: "We stood at the boarding gate for nearly an hour....otherwise no complaints."

Plusy: "Comfortable cabin temperature, food was great."
Minusy: "Not sure whether it was because my flight was short haul, but the plane didn't have in-seat entertainment system (i.e. TV screen for movie watching). The first half of my journey was delayed by 1.5 hours, which meant that I had to rush from the gate I landed in (after the lengthy airport bus ride from the plane to the gate) to my departure gate for my connecting flight, which was already on final call. I found out after my journey that TK is apparently notorious for its flight delays."

Plusy: "Food Entertainment"
Minusy: "Small seats No aircon!! Boiling"

Plusy: "One price no extras, good service"
Minusy: "The bloke sitting next to me."

Plusy: "Dinner was good"
Minusy: "Crew don't come when you push the button to call the attendant. Breakfast was awful."

Plusy: "Staff was kind on this flight"
Minusy: "No headset, just earphones."

Plusy: "Wine. Good movies"
Minusy: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"

Minusy: "We had a three hour departure delay in Munich"

Plusy: "easy boarding. crew was nice."
Minusy: "terrible seats. no tv or chargers."

Plusy: "The flight was only about 1 hour. Everything ran smoothly once we took off. The crew was very good, providing gate information for connecting passengers."
Minusy: "It would have been better if we had departed on time. I don't remember why there was a late departure but it made it difficult for some passengers to make their connecting flight. My husband and I hurried to the gate for our flight to Washington, DC but that flight left late, too."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "The crew was the best! Excellent service... kind and caring as well as professional."
Minusy: "As always, more space but I was fortunate enough to get an exit row this time, which helped."

Minusy: "Arrived late due to bad weather in Houston, about an hour late."

Minusy: "Food was not edible. Everything else was good."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "flight attendant gave me a meat sandwich when i asked for the vegetarian option due to my vegetarian diet and i became sick because of this"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "I liked that the attendants rushed through a beverage service with the little time they had - didn’t make it to us, but they were trying their best and I very much appreciated their effort."
Minusy: "The boarding process is poorly controlled and kind of unpleasant"

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "The service and the airplane"
Minusy: "Nothing at all"

Plusy: "Lufthansa is great."

Plusy: "Loved the flight. Definitely better than Swiss which is what we flew in."

Minusy: "Opóźnienie lotu"

Minusy: "Waited an hour after boarding in the plane."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Great service as always"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Minusy: "Our original flight, one day earlier, was canceled 10 minutes before boarding."

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Minusy: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Plusy: "Clean plane.."
Minusy: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Minusy: "Flight was cancelled, Lufthansa was not able to reschedule the same day."

Plusy: "No delay and the landing is smooth"

Minusy: "Boarding seamed inefficient. Loaded handicap onto separate vehicle in middle of us boarding, so it stopped our process. My seat didn't recline even though it had a button. No in flight entertainment?! At all... Got a crappy breakfast omelet that i didn't want to put in my stomach."

Plusy: "On time"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "You can't beat the German's at efficiency. Awesome!"
Minusy: "Houston isn't their hub and I have to put up with United."

Plusy: "Good service.good movies.Good food."

Minusy: "Boarding mix up, which was completely Lufthansa's responsibility, delayed my flight to Istanbul for one hour which caused my missing my connection with another airline. This in turn cost me the original flight and a new ticket purchase of at an exorbent price."

Plusy: "Drinks and great stewardesses"
Minusy: "No phone charger."

Plusy: "Quick boarding"
Minusy: "Flight was slightly delayed. We had to hustle in Munich to make our connecting flight (so we thought) to IAD. It turned out the flight to IAD was also somewhat late so in the end all was well but we had less than an hour to make the connection and it was a bit fraught."

Plusy: "Great food!"
Minusy: "No entertainment"

Plusy: "Friendly crew"

Plusy: "Boarding was fast Crew was polite"
Minusy: "There was no entertainment on board!!!!!!"

Plusy: "Lots of food for such a short flight."

Minusy: "I did not go because i canceled my flight and am still waiting for my refund since 23 May. I will probably never use Kayak again. Not happy... far from satisfied. ~AC"

Plusy: "Flight was uneventful, which is what you want!"
Minusy: "Nothing"

Minusy: "They change the gate for transfer last minute"

"They canceled our flights but they flew anyway."

Plusy: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Minusy: "No suggestions."

Plusy: "The plane size & comfort was excellent. The staff were very friendly"
Minusy: "N/A"

Plusy: "Muslim food"

Minusy: "When its rain we shouldn’t walk to the air plain"

Plusy: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Minusy: "Move the drapes a few more inches back."

Plusy: "The crew."
Minusy: "The time between flights."

Minusy: "Information on arrival time was not correct"

Minusy: "KLM crew exceed our expectations"

Plusy: "Crew helpful. Food good."
Minusy: "Better range of movies please"

Plusy: "Great plane and staff"
Minusy: "Delayed"

Plusy: "The crew is really welcoming"
Minusy: "The seats are too narrow and a bit too hard"

Plusy: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plusy: "On time and friendly crew"
Minusy: "Boarding needs improvement"

Plusy: "Friendly and efficient crew. Flights were on time if not even early."

Minusy: "My suitcase didn't come with the airline."

Plusy: "Nothing to mention"
Minusy: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Minusy: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plusy: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Plusy: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Plusy: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Plusy: "The crew was efficient. Flight left on time. Food and wine served."
Minusy: "No entertainment."

Plusy: "Good flight, arriving well on time."

Plusy: "The seats seemed to have more space on this plane which was nice."
Minusy: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Plusy: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Minusy: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Plusy: "Interior of the plane was clean. Smooth landing."
Minusy: "Pilot did not avoid turbulence"

Minusy: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Left ontime and service was excellent."

Plusy: "Good service onboard, good food. On time."

Minusy: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Plusy: "Excellent very good"
Minusy: "Everting so good ex"

Plusy: "Premium economy service was good."
Minusy: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Plusy: "Bording was good and general flight ok"
Minusy: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Plusy: "Lovely staff, good food, great movies."

Plusy: "Decent seat size. Sorta slept the whole flight."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Comfortable seats. Warm plane with happy staff."
Minusy: "Maybe a second sandwich option for food, not everyone likes cheese."

Minusy: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Minusy: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Plusy: "Good multi media access and content"

Plusy: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Minusy: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Plusy: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Minusy: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "That we didn’t crash"
Minusy: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Minusy: "Seats are old and worn. Pitch is Ok. BEG is bad, at least if you connect there to the JFK flight. You have to go to different desks to verify passport (!) and pass additional security control where they don't let you carry in any tax free purchases you make at your originating airport although you never leave the transit area. Boarding is chaotic with no staging."

Plusy: "Comfortable, on time, smooth boarding"

Minusy: "The fact that I had to check my guitar was odd. And online check In was difficult . I ended up paying more to check my guitar in at the airport"

Plusy: "Crew was great. Seat was as expected. Could use a seat pad as they get worn out after a few years and I have to sit on my blanket so my legs don't fall asleep"
Minusy: "More movies and TV shows please!"

Minusy: "My bag making it to my destination not broken."

Plusy: "Crew was very polite and helpful, seat pitch was acceptable for my height (1.92 cm)"
Minusy: "I know this was a short flight but one tiny bag of pretzels is just not acceptable!"

Minusy: "Snacks on the plane, comfort"

Plusy: "Crew is fantastik,Dana is the best"
Minusy: "Food"

Plusy: "The air Serbia staff were top class"

Plusy: "Pleasant staff, wonderful food, very pleasant flight"
Minusy: "Nothing, everything was very good"

Minusy: "Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response."

Plusy: "Comfortable seats"
Minusy: "Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC."

Plusy: "Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer."
Minusy: "I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem."

Plusy: "Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation"

Plusy: "Quick and short flight. Plane was clean and comfortable"
Minusy: "The way they nickel and dime their customers. Their baggage fees are ridiculous! Paid $224 for round trip ticket.... paid about $132 round trip for my luggage!!! Will never fly with them again."

Plusy: "Nothing"
Minusy: "Unable to check in online. Didn't accept credit cards forced to wait in serval lines to pay for luggage. Long waiting lines. Don't offer water on plane. No information given about luggage and being forced to pay for a seat fee. No information on connecting flights. Most uncomfortable plane and horrible experience."

Minusy: "Flight was late and caused loss of connection flight to Amsterdam"

Plusy: "Comfortable aircraft"

Plusy: "Departed and arrived on time despite boarding chaos."
Minusy: "What was that stuff they served us to eat?"

Plusy: "I like it was fun"
Minusy: "I liked everything"

Plusy: "I requested a special meal. It wasn't delivered. I had called Air Serbia days before my travel to confirm that, and the lady said it was. Unfortunatley, there is no way for me to lookbthat information online. Even the gate agent wasn't able to look that informationmout, and told me it will be there. I simply had to go with 'belief' that my special meal would be there. They did not have any other options . The food they served was so unpalatable that I threw up. I threw up in a plastic bag, as opposed to a barf bag. I didnt have time to get it out from the seat pocket. When I called the flight attendant for assistsnce, she was so rude in pointing that I should have used the barf bag and not a plastic bag. Very unempathetic. They did not check on me after that. The flight was so hot, and too crammed. Old plane. The entertainment was unentertaining. I would never fly this airline again."
Minusy: "Everything"

Minusy: "No entertainment No food for vegetarians"

Plusy: "I got to board first because I am wearing a cast on my leg."
Minusy: "The plane was extremely hot the entire 5 hour flight and even though many people asked to make the air cooler, the flight crew did nothing. It was a 5 hour flight and only 1 water was served. It was hot and only 1 water was served. When asked for two waters because I was extremely thirsty, the flight crew looked annoyed and brought only 1 to me. I hope to never fly Air Serbia again."

Plusy: "Service was friendly and we were served drinks and a sandwich. The view from the window was good. Arrival a bit before scheduled time."
Minusy: "It's a bus transfer to and from the terminal and the boarding bus transfer takes too long to load. I don't like the passport checks at the boarding gate - inefficient and inconsiderate."

Plusy: "Quick flight"
Minusy: "Time it took to board and leave"

Plusy: "Gave us food when they weren't required."

Minusy: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."

Minusy: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."

Minusy: "It was very cold in airplane. Bad food. No covers. No tv"

Minusy: "I tried to cancel my flight about a week before it took place. Wasn't given a chance to do so, since you didn't bother to advertise a clear email or available contact info to which I could speak. Now you're asking me for online check in and a review? Well, your customer service is terrible, that's for sure..."

Plusy: "Air Serbia is way better than old JAT Airways (or at least better than JAT Airways after 1992). They are improving and it seems that they will be a solid regional company, as well as a good Etihad partner."
Minusy: "I don`t know why they still didn`t decomission old ATR-72 turboprops. They might use them on some flights, but I believe that they should buy or lease some mid-range jets even for short-haul flights. Austrian Airways uses jets for BEG-VIE service."

Plusy: "The tiny plane was smooth in the air. Crew was nice."
Minusy: "Only water and bread for the way back while we had full dinner service on the way there. chairs we older but fine."

Plusy: "On time."
Minusy: "Small and uncomfortable prop plane. Boarded from rear only."

Plusy: "Nothing."
Minusy: "I am almost 2 meter tall (6'4) and I asked more than 30 days before the flight to receive a seat with extra room for the legs, I was told that the flight was fully booked and there are no seat that are available. I then asked for the same in the check-in and received a similar answer. When I arrived to the plain I saw that I can't seat because there is no space so I asked the flight crew to try and find a solution but they said they can't do nothing. Only after I insisted and spoke with the cabin manager they checked and found a place - in fact there were 2 seats with extra room for the legs that were available!! and the flight had many other open seats (they just lied about it). A lot of the personal television did not work and the crew did not assist and did not solve the problem, but just said that this happens and that they can't do anything. This is just ridicolus for a more than 8 hours flight! The airconditioning did not work properly and it was exteremly hot. In general it was an horrible experience, the crew was very unpleasent and did not want to help and the food was just disgusting. I do not recommend to anyone to fly with Air Serbia, you better pay the extra money and fly with a real company."

Plusy: "The flight attendants were courteous and advised passengers they can move around once boarding completed."
Minusy: "The flight was operated by a avery small plane, so we were advised to leave the carryons outside to be put in the hold. Once on the plane, I thought my bag would fit in the overhead bin. Also, was annoyed that flight attendants would approach you speaking Serbian, which I don't."

Plusy: "Food was very tasty. Staff was responsive and helpful."
Minusy: "Chairs have very little recline and the entertainment system comes in the form of an iPad you have to request."

Minusy: "I had a kid sitting on the seat behind me and kept kicking my seat. :("

Plusy: "The price"
Minusy: "I had to run as fast as I could to catch my connecting flight in Abu Dabi. Online it said I had a 1.5 hour layover but when I arrived I had 7 minutes to get to the other side of the airport. They also lost my luggage."

Plusy: "Attentive crew, decent business class amenities, food was hit and miss. The selection of domestic wines and spirits was okay."
Minusy: "The incoming flight was delayed until next day, with no effort on behalf of Air Serbia to communicate this. No space left for reproach, no effort of any kind of compensation. Once on board, the staff were great and did their best to accommodate this business traveller. The return flight was standard on terms of food and service, nothing special, nothing bad. The checking was another story, with lots of confusion and missed opportunities to make a difference. Mixed bag, overall."

Plusy: "Good food, skillful pilot"

Minusy: "This is a rating for our entire experience which was awful. In our area you were unable to check in online or use a kiosk. That meant every person on the flight had to check in at the airport. There were no lines, no directions, just a mob at the desk. Once onboard the intercom went out during taxi. We had to turn around. No information was given as we sat on the taxiway. We finally took off late and again no information was given about connections. When we asked we were told "don't worry the Belgrade airport is small". luckily the flight from Belgrade to Athens was also late so we made the connection. Departing Athens was difficult as well. Online Air Serbia was showing our flight was cancelled due to a possible air traffic controller stike which did not happen. We called Air Serbia and were informed the flight was not cancelled. "Just show up at the airport" we were told. We showed up more than 2 hours early and waited in line to be told we were not in their system along with 2 other couples by a very curt airport employee. We waited an hour, despite all of us having proof of paid tickets. Again, no information was given. They finally confirmed the first leg, Athens to Belgrade but not the 2nd, Belgrade to Stuttgart. We waited again and finally were given boarding passes. We were not apologized to, offered an up grade or really afforded any customer service. One of the other couples discovered on their own, that due to the possible strike, Air Sebia had indeed cancelled everyone's bookings and "forgot" to re-enter some. Leaving Athens we were also late on take off. Again not given any information and barely made our connection to Stuttgart. At this time given our experience we could not recommend Air Serbia."

Plusy: "traveler's assistance check in on time smooth flying. nice snacks"
Minusy: "online check in is not available if starting out of Stuttgart !!!?"

Plusy: "Love the cabin crew and their professionalism. Excellent presentation and delivery. Captain and first officer were excellent. Professional, friendly and great skills. Great take-off and landing in the ATR 72."

Plusy: "Huge legs space for economy class, great service!!!"

Plusy: "Food is very good"
Minusy: "Flat bed is not comfortabl, no mattras.."

Plusy: "Luggage allowance"
Minusy: "Too few movie selections"

Plusy: "Good job"
Minusy: "/"

Plusy: "Service was great on both legs of the trip"
Minusy: "Not on time departing from Rome"

Minusy: "The landing was very hard."

Plusy: "Friendly staff both at the airport and on the plane. Clean airplanes, professionalism and excellent service. Not to mention, arrived 1 hour early on both legs. Excellent experience and I will be flying with Air Serbia again."
Minusy: "Nothing bad to say about it."

Plusy: "Crew was amazing, seats were clean and comfortable"
Minusy: "Flight was delayed and hour and a half"

Minusy: "Crews attitude,comfort."

Plusy: "Crew was magnificent"
Minusy: "Food awful seats tiny check in procedure is confusing"

Minusy: "Baggage organization to be improved"

Plusy: "Excellent"
Minusy: "Good"

Plusy: "boarding"
Minusy: "crew"

Plusy: "Short layover"
Minusy: "Airport staff cannot fix ticket issues Bag has been lost for over 2 weeks and customer relations office advised me to wait 3 months before any compensation is even considered. Had to pay extra $240 to get on the flight because on one was available to correct a ticketing mistake. Horrible airlines"

Plusy: "Wszystko SUPER."
Minusy: "Trzymać tak dalej."

Plusy: "The crew was good, the food waas so so"
Minusy: "I had a sitze at the beginning economy class salon, but the toilet closer to me did not work, and all passenger should go to use it to the end of airflight. It was very uncomfortable"

Plusy: "Crew"
Minusy: "Entertainment and comfort"

Plusy: "nic"
Minusy: "12E za miejsce w czasie Chek In 20 godzin przed odlotem? !!!!!!!!!!!!!!"

Plusy: "niewiele"
Minusy: "12Euro? za wybór miejsca 24 godz przed odlotem? SKANDAL"

Minusy: "they want to take extra money because i had a small bag from Duty free!!!!"

Plusy: "Overall the flight went smooth, staff was helpful."
Minusy: "Small number of movies, tv series to watch."

Plusy: "We waited in line and on the aircraft after boarding for an hour because we were waiting for flight documentation or something??? This should not happen, everyone knew when the flight was leaving and the airline should have all of this taken care of ahead of time."
Minusy: "Is not comfortable plane also old .I never had again Ukrainem airlenes"

Plusy: "Flight is safe"
Minusy: "I couldn’t check in online because of bad internet in Georgian apartment and it never mentioned that you have to pay for seats you chose previously and suppose to be “free” because you don’t check in online"

Plusy: "Lot punktualny, bardzo miły personel, wszystko super!"

Plusy: "Lot punktualny, bardzo miły personel, wszystko super!"

Minusy: "Their app wouldn't download on my phone, so I was unable to check in in advance. I had to pay 15 euros to get a boarding pass - absolutely ridiculous."

Plusy: "Flight was good"
Minusy: "I went to desk for check in and they told me l have to pay 15 euro because that l didn’t check in on line before l get to the airport. They wouldn’t check and give me boarding pass till l paid 15 euro. Horrible airline. After that they wanted to charge us for food and drinks on a international flight. Never again !!!!"

Minusy: "They changed my flight to a different airline!!"

Plusy: "The UIA crews were very kind and attentive, responding to passengers in a matter of time :-)"
Minusy: "Nor meals niether snacks of any kind, it was understandable due to extra expenses and economical issues the Airline faces. But I am sinserely appreciated UIA, its kind crews as well as Airport Boryspil Airport. Wish them all the best and success! I hope see you all on board soon :-)"

Plusy: "Crew friendly I like Ukraine Airlines"
Minusy: "Nothing compared to most Airlines I know"

Minusy: "THere was an unexpected extra charge for not having been able to do the airline check in through Internet."

Plusy: "Free water on board,"
Minusy: "Luggage fees. I email notification about checking in options."

Plusy: "You charge for everything you don't tell.us about. You did sign in on the internet...12 dollar fine You have 1 check in bag....62 dollar charge You want a glass of juice ...3 dollars plesse .."
Minusy: "See above"

Minusy: "Both legs of the trip were delayed for more than an hour. One of the boarding staff was very rude and hate forigners ."

Plusy: "The crew was friendly, seats were comfortable."
Minusy: "Entertainment on the plane was very limited. Sound system was very poor. Movies selection is old and very limited. Movies were dubbed in Russian with either Chinese or Korean subtitles. The plane was old (B767) and rather noisy. Bathrooms quickly became dirty and weren't cleaned during the flight."

Plusy: "nothing"
Minusy: "they charge me 10 eur for the boarding pass because i came less then 2 hrs before the departure. Very rude personal. No free food- just a water"

Minusy: "Don't know how this flight would have been because I was required to book on another airline at my own expense"

Minusy: "I missed it"

Plusy: "Stutt lazy and unpleasent. Only water included in the ticket."

Minusy: "We were two passengers and had only one luggage, which was 26 kg, they told that was overweight 3 kg and we paid for it 50 EUROS. I know that one person should have 23 kg luggage, why is 26 kg a problem for two person? it was very unpleasant fact."

Minusy: "They dont even have a plug that we can charge our phones .Also they dont have a tv .It was a long trip so i must sleep because there was no other option."

Plusy: "The plane was a bit dated, but expected on a short regional flight. It's the same in the US or Western Europe. The staff was super friendly, offered quick service (basic - water, coffee). Everything was on time. Thumbs up."
Minusy: "All good..."

Plusy: "They compensated our wait with a sandwich and a drink."
Minusy: "We boarded the plane to find out there were some technical problems. We then deplaned and waited several hours for a new plane. Little information was given to the passengers in languages other than Ukrainian. Re-boarding was not announced, it just happened. Seats were very uncomfortable and too close together."

Minusy: "Poor communication and lack of responcibiluty Awful Nobody even bothered to send email or text to inform that flight is cancelled I did all work if finding another flight myself Had to take next day flight with the king connections s it caused me to miss the event I was suppose to attend on Saturday, July 14. Kayak also wasn't helpful All Emails I got from kayak we're stating that flight is on time. I wouldn't recommend anyone to use this services Both booking company and Ukrainian airlines failed No excuses for such way if treating clients that way!"

Plusy: "In business class there was excellent choice of food and beverages. Excellent meal presentation. Flight attendants were nice, very attentive and thoughtful."
Minusy: "Outdated business class seats that do not recline to become flat and do not provide good rest. I had to put my bag and folded blanket under my feet to keep feet elevated above floor."

Plusy: "That I eventually made it home alive."
Minusy: "The flight was delayed 8 hours. This made me miss my next flight. UIA wouldn't do anything to help me. I had to pay for a new plane ticket myself to leave the next day. Also, I had to lay on the airport floor and wait for the 8 hours because we weren't allowed in the lounge."

Plusy: "The second flight (operated by both Ukraine and Turkish was good."
Minusy: "nothing really."

Plusy: "The crew was great very caring & polight."

Minusy: "We couldn't come to our destination because the were late"

Minusy: "They don't have personal tv monitor and they are playing some 15+ years old movies. They don't have new plane and the seats are some broken. One of the worst airlines ever."

Plusy: "Not much. UIA is like Frontier Airlines in the USA...bottom of the barrel...totally no frills...simply cattle cars moving people around like trucks move pineapples around. Ukrainians are used to this sort of thing - but you might not be if you're a foreigner."
Minusy: "Bought two RT tickets with baggage fees included from Kiev to Prague...and was not charged a baggage (or any other) fee on the way out. Had no other problems in any other respect either. However, on the way back to Kiev from Prague I WAS charged a baggage fee...by an "agent" that UIA uses to check-in its passengers in Prague...and it was not a small (or normal) baggage fee either. Rather, it was 50 euros per bag ($110 US dollars) in total for two under-the-allowed weight and size bags. OUTRAGEOUS!! I paid the fee with my Am Ex card and when I complained to Am Ex they froze the fee instantly. I think this "agent" will lose by the time all the dust settles. My point is this: BEWARE when you use UIA outside of the Ukraine...because it employs clearly unscrupulous agents."

Minusy: "i took a flight from jfk to tbilisi, georgia. i was very disappointed that on my 12 hour flight i did not have a food tray available for my seating, so i had to hold everything with my hands, i had to rush eating my food before getting my drink. i also had to take precautions because i didn't want to burn myself with the tea. another problem that the plane has one that one of the bathroom were out of order so there was a huge line just to go to the bathroom. and i also almost forgot to tell you that the plane was leaking water from the top. the person sitting in the next row was getting very frustrated with getting wet. is that even safe? i would never recommended this airways to anyone. by far the worse."

Minusy: "I purchased travel insurance, but when I had to cancel my son's flight because the trip organizer for his Birthright trip cancelled the entire trip, I was told that I couldn't get a refund for the ticket he didn't use. This is outrageous."

Plusy: "Service staff was friendly and understanding"
Minusy: "Expensive food with nothing for free included, no entertainment counsel"

Minusy: "one hour delay no personal tv sets"

Plusy: "The most uncomfortable seats!"
Minusy: "The seats!"

Minusy: "Only 2 meals during 12 hours flights. No snacks."