Znajdź tanie loty do Irving

Plusy: "Business class entertainment and comfort very good."
Minusy: "Service was very bad. I had to get up to go get drinks and rarely saw the steward."

Plusy: "Better crew working this leg of the journey."
Minusy: "Food was horrific."

Plusy: "Food and crew were great"
Minusy: "Entertainment was horrible...it was connected for the first 2 hours only then got disconnected for the whole flight duration...I couldn’t watch any movie, tv show, music, live tv, and the crew tried to reset the screen several times with no success, then it worked again in the last hour...I travelled on business class and paid the extra charge for better service"

Plusy: "Travelled economy and it was very good. Would love to try business class sometime. Staff excellent food very good."

Plusy: "Overall experiance."
Minusy: "Nothing"

Plusy: "Crew, food, entertainment"
Minusy: "1 hr delay with take-off due to security check of all carry-on baggage from a passenger leaving the plane"

Minusy: "Food was goof"

Minusy: "Boarding of gate A20 location in Dubai"

Plusy: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour was good."
Minusy: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well. This is true of both onward and return journey."

Plusy: "I like timely served food and beverages in the flight. And the crew service is excellent. Sometimes the TV is not worked by touch screen."

Plusy: "Everything"

Minusy: "16 hours transit in dubia without any service."

Plusy: "Staff excelant.restrooms very clean Food was great.landing on time"
Minusy: "I had 8 hrs.lay over I dubai.need more comfortable chairs in lounge.night stuff was short help.to help wheelchsi traveller's .no major complaint.will fly emirates again."

Plusy: "Everything was very nice,, one of the nicer flights i have had in a long time and i fly often,, it didnt hurt that the flight was nearly empty,, so i had basically the whole section in the back to myself,, aside from that, the seating was comfortable and more roomy than others,, and the entertainment system was quite nice,, good sound,, larger hd screen and wide selection of programming,, also very convenient inputs for powering up"
Minusy: "the bathroom smelled like pee and i was the first one to use it on the flight,, so perhaps some better cleaning maintenance and some type of air freshener"

Minusy: "Checkin process with baggage limit was so strict that they even won't let 400 gms extra. also the rep in Chennai airport does not even know that I could carry 2 pieces for carry on (laptop & carry on baggage)"

Minusy: "Ran out of vegetarian meals by the time they got to my seat. So I had to make do with some biscuits and bread"

Plusy: "Everything was just fine just wish they can come up with a better name than economy class"

Plusy: "One can always be sure that emirates will be a great host almost every time. I enjoyed the service and the variety of food choices available. The staff was responsive and sensitive to individual needs. Enjoyed the entertainment and choice."

Plusy: "Bad food in flight back from dubai to dallas."

Plusy: "Food was great. Service was great."
Minusy: "Need to have more leg space for a long haul flight."

Minusy: "It is about 14 hour long flight. There should be m more number of meals served. Pizza served as As snack was cheap, ok but not that great, should have been a meal (lunch or dinner)"

Plusy: "Excellent service"

Plusy: "Tak jak wyżej;)"
Minusy: "Nic"

Plusy: "Tak jak wyżej.."
Minusy: "Nil"

Plusy: "comfortable"

Plusy: "Seat comfort"
Minusy: "Food was really bad. I have travelled in Qatar Airways B class and there I was impressed by the food quality. Here it was really pathetic. Crew was helpful but were not willing to go an extra step. Like , offering a cup of coffee after someone wakes up."

Plusy: "Emirates crew have been amazing in every point of our journey!"

Plusy: "So so"
Minusy: "The first flight was late by over an hour and nobody could tell us why. They also serve food once and you don't get a snack or anything--you don't even see the attendants--for another 10 hours. Then they serve breakfast close to an hour before landing. The crew is constantly telling you to sit as if you weren't allowed to use the toilet at all when the seatbelt sign is on--and it's on the whole time. So you have to be asking permission to use the toilet when you are right next to the toilet door and about to go in because they don't allow you to use it. That's not healthy for someone to hold it."

Minusy: "The service i received from airfare.com and Kayak."

Plusy: "the best all"
Minusy: "the best in all"

Plusy: "The Crew were wonderful and tried in every way to make us comfortable."

Minusy: "Wifi za gotówkę. Ten pomysł jest najgorszym tych linii."

Minusy: "Wifi za gotówkę to jakaś pomyłka."

Plusy: "All good"

Minusy: "The changes of the airplane"

Plusy: "Entertainment"
Minusy: "Small seat and leg room. I'm taller."

Plusy: "After what happened on Wednesday August 3rd I expected there to be some craziness but not like this. I was checked in by an employee who just started that day. She tells me in a faint voice "sir you may not make this flight". After that she tells me to check back 1 hour before the flight leaves. So I do, another teller states you made the flight please go to security. I have 45 minutes before the flight is schedule to leave at 3pm. I rush with my wife from one part of DXB to the other. Somehow make it there, but then have to wait for over 2 hours because of a connecting flight being delayed, unbelievable. Then when we land and I try to claim my bag, the bags are lost. Not just mine quite a few passengers. I go to baggage claim and the teller is screaming at me and other passangers "shut up, I don't care about your bag". This is the most disrespectful moment of the trip, never have I experienced a customer service provider yell at me like this. This experience is a direct reflection of emirates lack of management in their hiring process, as well as their ability to train their staff in high stress environments. Will I fly emirates again probably not, paying a premium for below average service is not worth it. The cabin crew were very thoughtful and respectful and made the trip bareable, their ground crew is anot her story."
Minusy: "Lack of management with staff, being unable to control a high stress level situation, additionally the lack of communication regarding the progress of my flight. Delays and set backs happen but communication would help me plan and be prepared accordingly."

Plusy: "Average food on return flight. Fantastic entertainment options"
Minusy: "(a) The steward was not willing to change my food selection."

Plusy: "Hmmm"
Minusy: "Why so damn cold onboard ?? Like a freezer. Probably gonna get sick now. Its ridicilious."

Plusy: "Boarding"
Minusy: "Food and entertainment"

Plusy: "The world's best, but."
Minusy: "A little more legroom in economy would be nice."

Plusy: "I was traveling back to the US after being sick with a pregnancy related condition in Uganda. The flight from Dubai to Dallas was the longest leg of my trip. I got sick during the flight and was so impressed by how the flight attendants handled the situation. They kept checking on me during the flight, asking if I needed anything, encouraging me, and taking care of me. I really appreciated the help!"

Plusy: "Very professional crew and boarding process was very well organized. Seats were comfortable."
Minusy: "There could have been a bigger 2nd meal, I was definitely hungry. All was nice, but Turkish is better."

Minusy: "brak internetu"

Plusy: "Obsługa, dużo miejsca w samolocie, darmowy internet w samolocie, posiłek, wybór alkoholi"
Minusy: "brak"

Plusy: "A lot of space in economy, great choice of entertainment and big screens, all works properly. You have all connections (USB, socket, etc.) in every seat."
Minusy: "Old seats, arrival with a 30min bus drive to terminal!"

Plusy: "Great service and a one of a kind business class lounge."
Minusy: "business class seat didn't lay down quite flat. Such a long flight (16 hours) there should be more available snacks for passengers who miss a meal because they were sleeping."

Plusy: "The food. Seriously, it's airline food but they give you a lot and it tastes really good. Easy check in, very little waiting, excellent customer service, quick boarding."
Minusy: "This is something Emirates can't help but I always get stuck between really big men like a sandwich, either that or babies. And the answer is not to choose bulkhead seats because that's who's choosing those seats."

Plusy: "The flight was so smooth, I was able to sleep, eat, and go back to sleep."

Plusy: "Efficient and clean with decent size seats but not to the standards of the MIddle eastern airlines. Good if compared to a intra-europe flight."
Minusy: "Seats we’re tight and not what’s expected these days for a night flight over three hours Internationally."

Plusy: "The way flying was meant to be."

Minusy: "I like everything"

Plusy: "the food and staff were very good"
Minusy: "the size of the seats were much too small. The plane waited for 45 minutes to park at JFK and when we deplaned the down escalator was stopped and the elevator didn't work so we had to carry our carry ons in our hands down 2 flights of steps-some people were elderly and could hardly do it."

Plusy: "Finally loved that they had a vegan sandwich for me!"
Minusy: "We were supposed to land with an hour and a half till my next flight. We landed and they were already boarding my next flight. It was very slow getting off the plane also. Took forever to pull up to be able to let us unboard."

Plusy: "The service was great, the flight was timely, attendants were friendly."

Plusy: "Very attentive staff who gave us an extra meal and checked in on us while my girlfriend was sick from food poisoning the day before."
Minusy: "Far too few agents at check in. The signage wasn't clear and we waited in line for 15 minutes before realizing we had to be in a different line, for which there was only one attendant checking in for three different flights all leaving at the same time. When there are three layers of security at Attaturk airport, everyone waiting to check in were rightfully worried they may miss their flight."

Minusy: "I was happy with everything"

Minusy: "terrible delays and little assistance in Warsaw from turkish airline desk"

Plusy: "food, entertainment"
Minusy: "I liked everything"

Plusy: "The food on board was better than average."
Minusy: "The whole operation was shabbily done. Because of a Turkish airlines' flight delay, we wouldn't be able to make our connecting flight to Venice from Istanbul. So the agents booked me and my traveling companions on DIFFERENT flights the next day, long after we had paid to be getting to Venice. It took a long time and a lot of work on my part to get our tickets corrected to all be on the same flight, and the whole thing was very unprofessional. The lower price for Turkish airlines is not worth it when you have to spend an entire day of your vacation sitting in the Turkish Airlines airport hotel because Turkish Airlines can't properly get you to your destination on time."

Minusy: "Turkish Airlines did not transfer my bag. I am still waiting to find out if it has been routed to MLX."

Plusy: "All service, atention, food,"

Plusy: "The staff were very friendly and welcoming"

Plusy: "the crew in turkish airlines is always nice and courteous. and i really like the food they serve"
Minusy: "not a fan of the tight sitting"

Plusy: "Overall it was a smooth flight except for few minor issues."
Minusy: "I noticed there were one or two times where the host had a list of food specifications but the trolley itself didn't have the kosher or vegetarian meals as requested by the passengers."

Plusy: "That the plane didn't crash."
Minusy: "The seats were dirty and there was no entertainment system. In 2017 this is unacceptable."

Minusy: "The best"

Plusy: "Everything was great"

Plusy: "It's an international flight and they don't offer other food alternatives."

Plusy: "The service was good, inflight amenities were nice."

Minusy: "Forced me to take beed as Chicken wasnt available. Very reluctant to arrange for an alternative option, and this is after they were already running behind on serving dinner."

Minusy: "Crew didnt act like they liked their job"

Plusy: "new aircrafts, easy boarding ontime departure and arrival"
Minusy: "Staff needs to be more friendly, food needs to be better in quality (ie.Etihad food is amazing). knowing that the flights are going to INDIA & PAKISTAN they should add some indian Pakistani channels"

Plusy: "Good overall service"
Minusy: "The staff could've been more patient"

Plusy: "N/A"
Minusy: "Their boarding pass listed departure time for boarding time which confused me. The staff in Istanbul is extremely unprofessional and have caused me to missed my connecting flight. I had to get a visa and waited almost 2 hours in line in order just to be able to reschedule my flight."

Plusy: "Great service overall"

Minusy: "Because of the coup in Turkey, I had to cancel my flight. I'm still trying to get my partial reimbursement. It been two weeks!"

Plusy: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Minusy: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"

Plusy: "The seats were a normal size for an international flight. Everyone got a blanket, pillow, earphones and eye mask in their seat, all of which were necessary for the 11-hour flight. There were a lot of great movies to choose from, as well!"
Minusy: "The bathroom garbage cans got full very early on in the flight, making it uncomfortable to use them. The stewardesses were friendly, but it was difficult to understand their English and the pilot's English (and I teach ESL). They, in turn, had a difficult time understanding me when I spoke to them in very slow, clear English."

Plusy: "I had not had the possibility through the third party website to precise I woud like a vegetarian dish, but the staff could arrange it on the plane. The food was delicious."
Minusy: "The contrast of the screen was bad, it was hard to see if the scene on the screen was a bit dark."

Plusy: "Most things about the flight were great. The staff were friendly and I really appreciated the friendliness toward our four boys."

Minusy: "They changed departure time by 30 minutes and did not send a single message."

Plusy: "Almost everything. Food ..."
Minusy: "Was great overall."

Minusy: "The fact that they were not helpful to my dad"

Plusy: "The wide range of entertainment on offer, personal USB port,"
Minusy: "Touch screen did not work properly although once I figured out how to use alternate controls it was fine, had an aisle seat center and there was no way to really stick my legs out withought them being cramped. Staff seemed hurried and more interested in talking with one another across the row I was in. They were not particularly friendly. My first couple flights with Turkish were much much better"

Plusy: "The crew was amazing! The entertainment was awesome and got me through the 12 hour plane ride just fine. Best airline I've been on this far."
Minusy: "I come from a poor background and it's sad to see that in order to have first class it'll cost you more than what I make in almost 5-6 months just to have a little more comfort... I'm not a big fan of the comfort side of the plane. You only go back so far and if you have a middle seat like I did you have to try in sleep in an upright position practically looking forward. Extremely difficult and really uncomfortable. If it wasn't for the Cafine drinks and entertainment I would of probably gone crazy. Metaphorically speaking."

Minusy: "The attendents, kinda rude"

Plusy: "Overall a well done trip"
Minusy: "The audio plug at my seat did not work."

Plusy: "The inflight service (food, attendants, space, entertainment) and the cabin were quite good."
Minusy: "The Ataturk Airport that goes with Turkish international flights is a big mess, though. A lot of delays (on air before landing, on the ground before exiting the plane, one hour in the airport bus that wouId take us to the plane from the airport). Two of my colleagues who travelled the same route one and two days earlier than me had their luggage brought to them 4 days later. I will try to avoid Turkish in the future."

Plusy: "HD screens, blockbuster movies, good food, additional snacks, comfortable seats.It's like a fresh air after the other big airlines, especially the food and service!"

Plusy: "Lots of cabin staff and they are pleasant. New plane with very good entertainment system and choices. Good food."
Minusy: "Very full flight and an armrest hog sitting next to me. Not the airline's fault but that detracted from comfort and ability to sleep."

Plusy: "Jedzenie, samolot"
Minusy: "Czas oczekiwania na lotnisku przesiadkowym"

Plusy: "The food service is the best in the world."
Minusy: "Everything was okay!"

Plusy: "Comfort and generosity, especially in serving food"

Plusy: "Nowy samolot, sporo miejsca na nogi, nowe, wygodne fotele, przepyszne jedzenie"

Plusy: "Comfortable seats and very good food and fresh drinks."

Plusy: "The staff was very friendly and accommodating."

Plusy: "The food and service is great."

Plusy: "Thats to tight,we are packed like animals, you cant stretch your legs,you cant eat it is good only for kids. Because the airlines wants to sell 10tickets more they made the seats so tight so u cant breath"
Minusy: "To tighttttt"

Plusy: "Smooth and comfortable flight."

Plusy: "The movies"
Minusy: "NA"

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "Cabin crew super helpful & friendly. The food was great - all snacks & meals were well prepared and had great flavor, I’m not saying it’s a 5 star restaurant, but I was wasn’t expecting the quality we received. Great job! Impressed by Delta service."
Minusy: "Traveling is always a challenge - abundance of patience required! We traveled from Dallas, Atlanta, Amsterdam, to Rome & back. Every country had a little different process for boarding and getting around - most had friendly staff, on point, helping clueless, stressed, & frustrated travelers. I was really disappointed in Atlanta, not a very welcoming or helpful spirit for visitors to US - not all (80% were awesome), mainly those trying to greet and direct through customs. Most hate the arrogant America anyway, don’t make it worse - put your best people on the front lines to help with international relations & show why the US is the best. Put those that don’t want to be here loading bags out back! Sorry for the lecture, but this is any business!"

Minusy: "Turbulence but no one can help that"

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Minusy: "poor hospitality by cabin crews cabin crews are very stingy in providing drinks"

Minusy: "Not much- pretty great flight"

Plusy: "delayed flight by Skywest or West jet - Delta subsidiary / affiliate. it’s the 2nd flight in a row that’s delayed. but much better than American Airlines."
Minusy: "Flight delays. At least flight was not cancelled. Boarding staff & flight crew were awesome and entertainment was superb."

Minusy: "Delay was over an hour"

Plusy: "Roomier than a lot of airplanes."
Minusy: "Bumpy ride. Nobody's fault."

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "Entertainment system, snacks and friendly crew members"
Minusy: "Serious delays on flight. It was very tiring and became an all day affair."

Plusy: "Seats were spacious"
Minusy: "No entertainment, snacks were bad and plane was old."

Plusy: "20 minutes ahead of schedule"

Plusy: "No lines at the baggage drop off. No lines at TSA. Efficient and organized boarding. Seat area was clean. No delay, friendly energetic flight attendants."
Minusy: "Lots of turbulence on the last 20 minutes of the flight. Captain had warned us. Nothing they can control though."

Minusy: "They said it was late because of a tire issue that was fixed in Salt Lake causing a late departure on a round trip SLC-Burbank. It arrived back to Salt Lake late causing the Dallas flight to leave late. I got a message at 6:24 pm regarding the late departure for the 8:15 pm flight to Dallas. They knew this info hours before. It should have been communicated sooner"

Plusy: "Everything was great"

Plusy: "Empty seats, room to spread out"

Plusy: "I liked the legroom and the seat"
Minusy: "No entertainment screen, no real food, I don’t care how long the trip is, I got first class, I expect first class service."

Minusy: "Customer service"

Plusy: "My entire flight experience was delightful. Was dry impressed with the staff both at Hartsfield-Jackson and DFW...and our flight crew was positively sublime."

Plusy: "On time with no drama"

Plusy: "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice."

Minusy: "Turbulence"

Plusy: "I appreciated that Delta was on time and prompt about getting passengers onboard. I appreciated that the stewardess was very courteous. I appreciated that there was no delay."
Minusy: "There was nothing that I did not like. I had a previous bad experience with another airline that canceled my flight three days in a row. So I was very appreciative of the fact that Delta had available flights for me to leave."

Plusy: "-forgot to charge me for wine"
Minusy: "-chair was broken -tray was broken -had to spend $33 for wifi that didn't even work -didn't have everything they say they offer to guests on the flight"

Plusy: "Staff was really nice and helpfull"

Plusy: "The crew was very friendly, especially the attendant named Charlie. The cabin was also nice and cold. I hate getting too hot on planes so it was really nice that they had good AC going. Short trip overall and was very pleased!"
Minusy: "No complaints!"

Plusy: "on time meet all my expectations"
Minusy: "I believe it is time for WI-FI to be complimentary in flights. It is far too expensive and feels like price gauging"

Plusy: "Departing on time and clean"
Minusy: "There was no screens, all the other airlines have screens, but that wasn't my problem and I got coloring book and crayons for me daughter, so she can play with them, but my issue was that when they gave snack to everyone and I didn't get anything and then I told the other flight attendant that I didn't get my snack and still she didn't get it, she said she was going to get it and didn't come back :(( I was really disappointed with that, they r old and forget things, so our line 19 nobody got anything .. i like delta was I wasn't happy this time with it"

Minusy: "Late"

Plusy: "Very courteous staff. Legeoom not too bad."
Minusy: "Delay."

Plusy: "Service in the flight !!"

Plusy: "Delta provided a superior experience!"

Plusy: "Easy loading and unloading the plane. Friendly staff"

Plusy: "Nothing at all"

Plusy: "On time, boarding very fast and crew very friendly"
Minusy: "My son's seat was filthy with red stains of some liquid on the tray and window"

Minusy: "i checked my bag and did not have any carry-on. Generally, i feel i should be offered boarding before all the masses who try to carry on bags that are too large and need to be gate-checked....they clog up the ramp and aisles once on the plane (this is a general complaint that is not directed at Delta specifically...applies to all airlines)"

Minusy: "They lost my baggage"

Minusy: "We needed to get off the plane bc of a fuel spill, otherwise was fine."

Plusy: "The flight was great! Very comfortable. I also loved the free movies they had available when you connect to wifi on the plane."

Minusy: "Another delayed flight."

Plusy: "The skycap was waiting on me when getting off the plane and made sure I had restroom and any food or drink needs met before taking me to the next gate. Very pleasant and helpfulness!"
Minusy: "The gate agent was HORRIBLE! She totally disregarded the wheelchair assist on the passenger list and my need to board early even though I reminded her AND was sitting in the chairs marked for wheelcchair assistance! Then after calling for zone 2 to board she finally called for someone to take me down to the plane which ended up with me having to stand in line waiting to get down the aisle because my seat was in the back third of the plane. This caused much physical discomfort which then affected trying to get comfortable in such tight seating arrangements! The actual flight crew was great and made sure the skycap was there when departing the plane! Your gate agents need some training in customer relationships!!! They will be the reason I wont fly Delta in the future!"

Plusy: "I used Delta for 4 flights this weekend. Each was excellent."

Plusy: "Crew was great"
Minusy: "Seats were uncomfortable mine didn't recline at all and WiFi wasn't working for entire plane"

Plusy: "Customer service"
Minusy: "N/a"

Minusy: "I almost didn't get on the flight because the scanning machine was broken and the agent checking people in was running behind. She made an arbitrary cut off after me and didn't let anyone else on the flight after me"

Plusy: "On time; uneventful"
Minusy: "Everything was ok"

Plusy: "Good quality: crew, equipment, customer service"
Minusy: "Frankfurt airport: Had to walk for an hour to get from gate to gate. I was getting off an international flight and onto another international flight. International gates are usually closer than that. On the flight: 1. The armrests pull up, which is great if you're traveling with family or a significant other. But, in my case, it was an overweight and obese lady, who didn't fit in her seat and just slipped into half of mine. I was stuck with half a seat with her arm bumping mine for a 12-hour flight. I landed with a bruised arm. It was a round trip flight. When I had submitted a complaint, Lufthansa refunded me a 100$, which is nice of them, but I think they should have upgraded me for my return flight instead to make up for the first flight being uncomfortable. 2. I paid for the internet service and was charged double for it. Again, had to submit a complaint and was refunded the money. Check-in: The online system wouldn't allow me to check in online because my passport wasn't biometric."

Plusy: "Everything was pretty good. Except for the seats."
Minusy: "On the long haul flight the seats started to hurt after a few hours. The seats on the short haul flight felt more comfortable."

Plusy: "So much continent flight with online check - in. I have to stayed over night at the hotel in Frankfurt and all my lagged come from Barcelona to the end of my destination. On my flight had one passenger got sick before boarding, the crew had responded very quick to support his life. And great entertainment."

Plusy: "Crew was very good. Pilots, definitely, were high level professionals."
Minusy: "No negative comments for this leg."

Plusy: "Had individual screens for each passenger. Most seats seemed to have a good movie selection."
Minusy: "Chaotic doesn't even begin to describe boarding. We had to be bussed to the jet for some reason, then there were two doors to board through that people would just pick at random."

Plusy: "Friendly crew, no delays"
Minusy: "Not enough healthy options, such as fresh fruits and vegetables"

Plusy: "Loved the staff, very nice! The food options were good & I appreciated the veggie options. Desert could be optional since I never eat it. Oh & the beverage cart with all the options is the absolute BEST."
Minusy: "No noise barriers. I realize people will bring babies on flights, but after 11 straight hours (seriously, 11!) of screaming babies, the whole plane was tired & on edge."

Plusy: "Crew was great and the plane was clean. Food and drinks were good."
Minusy: "Nothing."

Plusy: "Nothing"
Minusy: "They changed my seat at the last minute!!!! Small spaces, I told to the assistants and they did't help me at all, worst fly ever!!!!!"

Plusy: "Overall"

Plusy: "I will always try to fly Lufthansa in Europe from now on. You have courteous and capable employees and all of your systems are set up to be intuitive and straightforward."

Plusy: "Cork test and effociency"
Minusy: "No complaints"

Minusy: "Crew could be more responsive"

Plusy: "A flight without hassles is a great flight! Timely, friendly and smooth landing!"
Minusy: "Walking up a flight of stairs with my heavy carry on bag!"

Plusy: "Staff was friendly and accommodating. Flight was on time and smooth."
Minusy: "Forget the bottom line and make more leg room in economy so passengers have a good experience, families with young children should all be stuck together! I had the pleasure of having my seat kicked half the flight by a small child whose mother did not seem to notice or care. Food was not good! And airplane food can be good, just ask Quantas Airlines."

Plusy: "this flight was very good, all right."
Minusy: "Movies need to be have better selection - are allways same, no pleasant movies."

Plusy: "LOVED the fact that the business class seats lay back almost flat---much more comfortable. The flight attendants were very friendly and actually had a good sense of humor when appropriate ; ) Pleasantly surprised at the food choices and delighted that the drinks were all free, including the adult beverages, even for the economy seats that we were in on the way back..."
Minusy: "Wish the seats could lay back a little bit more in the economy seat area..."

Minusy: "Food was not that good"

Plusy: "My wife and I were upgraded to premium economy due to a canceled flight. The extra legroom and foot rest make a huge difference on long flights."

Plusy: "The crew was very friendly!"

Plusy: "Everything was excellent"
Minusy: "Nothing I can think of"

Plusy: "The Lufthansa crew and service was excellent. They did a really good job good keeping everyone well hydrated and happy. The pilots were especially skilled at flying in heavy turbulence and did their best to provide the passengers with the best possible ride experience."
Minusy: "Nothing."

Minusy: "Prawie 1 godzinę opóźnienia"

Minusy: "Ponad godzina opóźnienie i oczekiwanie w w tłoku w autobusie na pasie startowym"

Plusy: "Good quality seats on which you can sleep considering this is economy class. Good food, big variety of drinks/beverages.Kind and professional cabin crew."
Minusy: "Considered the flight started at 11:50pm, the dinner was severed only at 2 am which is quite late."

Plusy: "A long flight but the airplane was new and comfortable. Again, the flight staff was great. They went out of their way to make sure all needs were met."

Plusy: "Food was amazing. I had asian vegetarian meal."
Minusy: "Plane from germany to dallas and vice versa was small. Less leg room and size of the plane for a 10 hr long journey!"

Plusy: "Everything was good"

Plusy: "Place was clean. Crew was ok, a bit rushed when serving and then very slow on picking up trash. Not offering water too often. Entertainment was ok"
Minusy: "The seats were so uncomfortable, and not much leg room. Also, two babies not far from each other, didn't help this uncomfortable flight. Food was not good, old cheese, cold bread, old salad. Pasta was ok, not overlooked like I usually have. i have had much better experience with Lufthansa in the past."

Plusy: "Excellent customer service and great food as well"

Plusy: "Price"
Minusy: "Navigation"

Minusy: "The video screen freaked up a lot and I was unable to watch movies listen to music for the better part of the 11 hour flight. I noticed other passengers had the same problem."

Plusy: "Everything other than luggage situation"
Minusy: "Luggage left in London and had to pay for baggage when Momondo said luggage was included"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Never made it on this fliggt due to previous flight was delayed. Im stuck in London as of now. Never booking with kayak again"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "I felt I was badly treated and there was no instruction to what they where checking for. I am very incline to not recommended Lufthansa Airline to anyone. The notification for change of Boarding Gate did not reflect immediately."

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "The worst flight I ever had. Extreamly uncomfortable 11 hrs. squized like sardines. Some of the attendants were extreamly rude and unprofecional."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Minusy: "Not a lot of newer movies"

Minusy: "Was the worse food that I was served on a international flight."

Plusy: "Flight was smooth and arrived early even though it left 30 minutes late."
Minusy: "Lufthansa should schedule more time to make connections."

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Minusy: "Long stop over at Schiphol. Too Long!!!!"

Minusy: "Okay"

Plusy: "The cabin crew, the flight and communication and the cleanliness of the plane."
Minusy: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Plusy: "Jak zawsze w KLM wysoki standard"
Minusy: "Spokój"

Plusy: "Flight attendants tried their best given what they had to work with."
Minusy: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Plusy: "Boarding was very efficient."
Minusy: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Plusy: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Minusy: "Cabin noise and air conditioning too cold, didn't sleep well"

Plusy: "It was very comfortable"
Minusy: "The crew was great"

Plusy: "Good food, good entertainment system, comfortable seating."
Minusy: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Minusy: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Plusy: "Nice new Boeing 787, lots of space."
Minusy: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."

Plusy: "Crew very efficient Food was reasonably good Good movie selection"
Minusy: "Boarding at AMS was very disorganized. No row boarding for economy, just all at once Lights stay on during the flight, so difficult to sleep"

Plusy: "During my first flight from East Midlands England to Amsterdam I lost my baggage by another airlines and the KLM crew was very dedicated and supportive until they found it and check in for me... Many thanks and I wouldn't forget it."

Minusy: "KLM sent us to Kiev thru Stambul (Turkey). We have spent 8 hours more on flights."

Minusy: "Luggage lost and not found. Contact to executing airline KLM very difficult, because the case-nr. on the "lost-luggage-form" was unreadable. but without this number, you can do nothing, because it almost impossible to get someone on the phone at KLM. Mostly you talk to computers. Obviously the phone is oldfashioned and you need twitter and facebook. Poor service, KLM So you can have a pleasant flight, but if you need service, you are lost."

Plusy: "I liked the food and duration of flight because it was pretty fast"
Minusy: "I didnt like that flight was with delay and arline still didnt compensate anything to me or even didnt give me any benefits for future if I use their airline."

Minusy: "Disaster, noone knows anything, pseudo assistants are charging money to get you in the queue of business check-in, desorganisation, 4 controls of the luggage before dropping it off."

Plusy: "Staff were friendly!"
Minusy: "Food was not great and no choices."

Plusy: "Nice short flight, everything was on time"
Minusy: "I went from TXL to AMS. There is *nothing* to do in the TXL airprot :-|"

Minusy: "I was coming back from Cologne to Rome, 40 mins of delay on first flight Cologne - Amsterdam made us lose the second flight. Actually, they could have waited for us for say 10 mins and we would have made it. But they didn't and we had to stay a night in Amsterdam, arriving in Rome the next morning."

"I love KLM, its very spacious and clean and the landing is always very soft. Great Airline!"

Plusy: "The plane condition."
Minusy: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Plusy: "I liked how generous they were with food and drinks"
Minusy: "Free WiFi could have made the flight a lot better"

Plusy: "Great atmosphere, crew was excellent!"
Minusy: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Plusy: "Pleasant crew. Appropriate and efficiently served snack."
Minusy: "Boarding and disembarkation were slow."

Plusy: "Great plane and staff"
Minusy: "Delayed"

Plusy: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Minusy: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Plusy: "Friendly crew"
Minusy: "KLM lost one piece of my luggage"

Plusy: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Minusy: "the headrest is hard. Apart from that- all was fine"

Plusy: "Seat comfortable"
Minusy: "Flight was delayed and overhead bin space was very small"

Plusy: "The crew"
Minusy: "Seat comfort"

Plusy: "My seat"
Minusy: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Plusy: "Cabin facilities"
Minusy: "They didn’t bring one of my bags"

Plusy: "Crew was fantastic."
Minusy: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Plusy: "Crew was nice and friendly"
Minusy: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Plusy: "Flight duration"
Minusy: "Very stingy with the drinks Cramped seats"

Plusy: "Gaps between seats are very narrow."
Minusy: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plusy: "Landing"
Minusy: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Minusy: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Plusy: "Employees were very friendly"
Minusy: "The seats were very small"

Plusy: "Crew was excellent -kind nice and very attentive"
Minusy: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Minusy: "Our lougage did not arrive"

Minusy: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Plusy: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Minusy: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Plusy: "Great food"
Minusy: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Everything excellent. Comfortable seats in business."