Brazylia – znajdź tanie loty

Plusy: Love the Airbus, roomy.

Minusy: Better entertainment movies, food are boring.

Plusy: Very comfy seats.

Plusy: My air hostess was very friendly and kind

Minusy: Food for vegetarians

Plusy: Seats were comfortable.

Minusy: There was no food or drinks on an international flight - you had to pay for even a coffee or tea ...... not acceptable!

Plusy: Nothing actually

Minusy: Everything

Plusy: Crew members were very friendly.

Minusy: It would help to train them on how pour wine without spilling.

Minusy: I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!

Plusy: Great crew

Minusy: Very old entertainment system

Minusy: A refund. I tried to cancel but.they would not let me.

Plusy: Crewwere polite and competent. Seats felt a little cramped.

Plusy: Crew was friendly and everything was perfectly on time!

Plusy: No and no.

Minusy: Very crowded in.club class. Way lower standard for business class as compared to the other airlines.

Plusy: everything was fine. uneventful

Minusy: Food

Plusy: We were able to leave the country quickly.

Minusy: It was freezing on the plane.

Minusy: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Plusy: Flight was fine

Minusy: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Plusy: It was on time and everything went well

Minusy: They could have offered more water

Plusy: Sleeping.

Minusy: 1 hour delay Duden to luggages!

Plusy: All services were very good.

Minusy: Overnight sleeping in extended seats in Business Class were cramped.

Minusy: The flight was delayed. Food is miserable.

Minusy: Information on arrival time was not correct

Plusy: Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness.

Minusy: Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili.

Plusy: Crew were excellent

Minusy: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Minusy: Klm is the best, even on a 40min they served small breakfast.

Plusy: Terrific hot breakfast in bus. class

Minusy: Window did not darken like the others.

Plusy: Staff were professional and polite.

Minusy: Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these.

Plusy: The crew tried to be helpful but were equally frustrated with the ground crew.

Minusy: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Minusy: Boarding was crazy. Could not everyone in the gate area.

Plusy: The lady checking me in was nice

Minusy: Items were stolen from my bag

Plusy: nothing - they misinformed me left and right so I couldnt make properly informed decisions and then denied me boarding and told me to pay for a new flight after having spent over 750 and 3 days 2 nights at the airport due to the mishaps.

Minusy: staff that gives the correct information so u can properly plan for the check in and boarding procedures and compassion to advocate to let me onto the flight they made me jump thru hoops just to get onto.

Plusy: TAP HAS THE MOST COMFORTABLE SEATS THAT RECINE VERY VERY FAR.

Minusy: CREW NEVER CAME AROUND AND OFFERED WATER, LIKE OTHER AIRLINES DO. THIS IS ESSENTIAL FOR GOOD HEALTH DURING A LONG FLIGHT OF 7.5 HOURS, AND SITTING ON THE PLANE FOR A TOTAL OF 8.5 HOURS.....

Minusy: 30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich.