Znajdź tanie loty z Maryland do Wrocławia

Plusy: "Crew from Washington to Cancún were extremely rude"
Minusy: "Smile"

Plusy: "The crew was very attentive and had great personality. They anticipated any needs we had."

Plusy: "Boarded as soon as I arrived at the gate. Left and arrived on time. Happy, pleasant staff. Everything as expected or better."
Minusy: "Nothing, really."

Plusy: "Quickly moving through the airport."
Minusy: "Take out old planes. It was really run down."

Plusy: "The plane was nice"
Minusy: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."

Plusy: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Minusy: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."

Plusy: "Crew was friendly."
Minusy: "Wish the seat was more comfortable. Landing was jittery and bumpy."

Plusy: "The flight attendant from IAD to MSP called Bernadette was wonderful!"

Minusy: "Delayed"

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "The crew was wonderful, the food was great, the ride was wonderful."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "Super comfortable seats. Lots of movie options."
Minusy: "Food was not very good"

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "Flight was smooth, arrived early..crew was prompt and courteous."

Minusy: "Delta always has 1 or maybe 2 people checking everyone in, including the baggage drop. So, EVERYONE has to wait for one person to finish checking in the first class passenger with a thousand needs. Very poor service as is their norm."

Plusy: "Crew and entertainment options were great."
Minusy: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "Standard Air France flight. My wife and I like the Airbus 380."
Minusy: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"

Plusy: "Fly attenden alwas with a beautiful smile"

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "Nothing particularly stands out. I did arrive safely."
Minusy: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."

Plusy: "Flight attendants were nice based on the situations beyond their control."
Minusy: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."

Minusy: "Tv"

Plusy: "Air crew was excellent"

Plusy: "I like that I had a window seat with enough space to stretch my legs and look at the view."
Minusy: "I was shy about 45 min of boarding my flight. I didn't want to do self check out because I wanted to make sure my Itinerary was right so I went to a clerk. She did my boarding pass by verifying who I was and by my Id and printed out. I then go to security they asked for my Id and boarding pass. I gave it to them and she was like Ingrad is not your name doesn't match your ID. I said no it doesn't your going to have to go back up and get my boarding pass redone again. I was Furious and frustrated because I didn't want to miss my flight over a mix up from one of your Clerks and at the time she never asked me if I wanted a window seat or not . This made for a bad experience going to Atlanta but I was grateful that I didn't miss my flight."

Plusy: "The chekc in person was very helpful."
Minusy: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."

Plusy: "That I landed safely"
Minusy: "1st class was horrible."

Minusy: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."

Plusy: "Great and friendly crew"
Minusy: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"

Minusy: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."

Plusy: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Minusy: "My original flight was canceled"

Plusy: "Entertainment options"
Minusy: "Late pickup, then no gate at stopover causing is to miss our flight as we sat on the tarmac. Got on next flight, 5 hours later, the literal last row of the plane right in front of the bathroom, you know, those seats that don't recline? Travelling with a cranky two year old, made pains to select seats for maximum child comfort and it all flew out the window. Arrived at destination and sat, again, waiting for a gate. Signed up for sky miles previously based on good experiences, but this was one lane thing after another. Advice? Don't act like you're doing me a favor when asking people to check bags cause then it's "free"."

Plusy: "i liked the aircraft and the fact that you could watch movies on your phone!"
Minusy: "you couldn't hear the staff when they started boarding the plane"

Minusy: "Delayed two hours"

Minusy: "3 hrs delay My first fly was cancell Atl- Mty So ,they booking me next fly atl-Qro I have to stay weathing 9 hrs and just water and cookies"

Plusy: "Got to my placs"
Minusy: "Lol put the two fattest people next to each other"

Plusy: "Great flight attendant great people"

Plusy: "Everyone was friendly and the beverage service was very quick for such a big flight that was full. It was a great flight crew."

Plusy: "Flight went well and was smooth."

Plusy: "The fact that there were no snakes on this plane :-)"
Minusy: "Same issue... there were no snakes on the plane :-/"

Plusy: "Flight attendants and cookies. That's it."
Minusy: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."

Plusy: "Staff was really nice and helpfull"

Plusy: "Great crew"

Minusy: "There delay"

Plusy: "The crews were very friendly and everything went as planned. It was a nice flight."

Minusy: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."

Plusy: "The flight was smooth and the food selection was surprising delicious. The crew was very attentive."
Minusy: "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category."

"There was no special meal on board even though I spent hours on hold to request one!"

Plusy: "Nice crew"
Minusy: "Better food, some entertainment, better bathrooms"

Minusy: "It’s an international flight. It is what it is!"

Plusy: "the crew was good , seat was not so comfortable"
Minusy: "seat need to be more soft for a trip during 8h //"

Minusy: "Flight left late! Flight attendants not super attentive. Meals came late. Took forever to get off the plane! Plane never made it to the terminal but passengers were let off in the middle of the airport and placed on buses! No driver on a fully loaded bus for 10 min. Terrible! Didn’t make it on next"

Minusy: "n/a"

Plusy: "Excellent seats, excellent and friendly service:)"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "They told us there were no earbuds so recommended using our own. Our children had left theirs at home so they ran to get a $20 pair nearby. But the the plane DID have the buds; what we did not have were blankets — the crew said none were to be had."

Plusy: "The crew were very friendly"
Minusy: "The plane was was much too hot. It did not reach a comfortable temperature for my wife, who runs cold, for at least 4 hours."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "the airplane was brand new. l really like it and the crew was nice."
Minusy: "The seats were not super comfortable in economy class. There was enough leg-room but the seat itself was not."

Plusy: "I loved the Awesome Check in lady from United airlines, her name is Sandra and she is pure awesomeness. I also loved the air hostesses for the care they have given me from the time I set foot On the plane until I left."
Minusy: "The attitude of the Lufthansa gate staff was anything but welcoming. Reaching the gate for the Lufthansa flight was greeted with my name shout from a distance, and my apologise for being late were met with shrugs! Not only that, but my 3 checked bags are still in at IAD, I didn’t receive in CAI!"

Plusy: "The crew was very friendly and provided excellent service"
Minusy: "The seat could have been a little bit more comfortable. Then again for a long trip, unless you are in business or first class, it's not going to be that comfortable."

Plusy: "aaa"
Minusy: "zzz"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Nothing"
Minusy: "The flight left 19 minutes early, stranding 7 people who were connecting from New Orleans. We ran across the entire airport and made it to the gate before departure time. The employee at Lufthansa Senator lounge was nice enough to tell us that the crew must have felt like leaving early. She was very nonchalant about the whole issue. She also refused to assist us, and told us we needed to exit the airport and reenter through the ticketing counter. I upheld my end of the deal by reaching the gate in time. This situation needs to be rectified."

Plusy: "Cleanliness"
Minusy: "It was late by 1 hour. Food was not enough. Was hungry since dinner was late due to delayed flight and breakfast was served at lunch time of MUC. Electrical outliets did not work in the flight and had problems in MUC for GPS."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "The crew was excellent and always there to help. They managed a 15min boarding due to being well organized."
Minusy: "I’m 5’7 and my knees were touching the seat in front of me- there is no way to be comfortable. You pay an extravagant amount of money and get squished in there like sardines. It’s disappointing."

Plusy: "The amenities, even in Economy, were excellent. Plenty of good food and drink...included. On time departure/arrival."
Minusy: "Our original seats, which we pre-selected for a $45 per seat fee, were changed, without notifying us. Fortunately, I discovered this and was able to get similar seats by calling customer service. I was told we qualified for at least a partial refund..we'll see if this happens."

Plusy: "Underseat AC power and USB power was the highlight of the trip."
Minusy: "Food portions were tiny. Totally dehydrated at the end of the flight, and water was passed out in 100 mL servings. Insufficient space under the seat for a backpack."

Plusy: "Diner"
Minusy: "Was told that an upgrade to premium economy entitled us to lounge privileges. Were told by attendants that we had to pay an extra $35. each. We had $6.30 subs from potbelly."

Minusy: "Opóźnienie lotu"

Plusy: "Everything on the flight was very efficient and organized—the boarding process, the excellent and pleasant service, the food, and the entertainment selections. Thank you for making a long flight enjoyable."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Impecable service. Even worth flying through FRA."
Minusy: "Nothing. Everything, as always, great. Keep it up."

Plusy: "The plane was nearly empty, so there was a lot of space to spread out. The entertainment options were almost limitless and the food was plentiful and tasty."
Minusy: "Since it was an overnight flight, I planned on sleeping, however, it seemed the flight attendants were coming through all the time. While I appreciated dinner and breakfast, it really wasn't necessary for that time of day and the length of flight. I also tried to upgrade and even though the premium economy clear was almost empty, they did not accept my bid. I would have understood if the flight was full but it wasn't. I'm not sure why they wouldn't want the extra money from me?"

Minusy: "Walked a very long way in Frankfurf airport to transfer to another flight."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Food was great."
Minusy: "Entertainment was frustrating"

Plusy: "They were nice"
Minusy: "They were good"

Plusy: "Service was very good, flight was very smooth"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "The in flight crew was great"
Minusy: "I arrived a bit late to the airport. 5:15pm for a 6:05p for an international flight. I realize It is very late. I was delayed by donald trump protestors blocking the highway (not your fault). Dulles was a ghost town ( abnormally slow). All I had was carry-on. They said they closed the flight. They quoted me at $1800 for a one way ticket directly from Lufthansa. The original round trip was $900. I declined, sat down for 15 min booked another Lufthansa flight online for $800, checked in and was through security by 5:50. Just in time for my original flights last call. I could have made it easily. Boooo Lufthansa booo."

Plusy: "The cabin crew was excellent all around, really made the experience a pleasure. Also very helpful when I couldn't locate my wallet as I was preparing to deplane, both in terms of helping me look and explaining what I could do if it didn't turn up (eventually it did, before I disembarked)."
Minusy: "The seats, while relatively comfortable on their own, were really jammed in; it felt cramped even as a smaller adult. And the boarding process in Washington seemed to take a very long time."

Plusy: "The staff were really nice and professional"
Minusy: "The seats we were in though lots of leg space the armrest were not reclining and after eight hours it got quite uncomfortable. Also my headphone jack was damaged but the staff made it right."

Plusy: "Nothing."
Minusy: "The flight was delayed, they said due to weather, but would not let me off the plane to make other arrangements. Terrible customer service by partner airline, United. The airline did NOTHING to help me out."

Plusy: "Excellent service, on time arrival, a great experience! Everything was easy with Lufthansa, which soothed my jitters and helped me relax (as much as is possible!)"

Plusy: "Fast boarding. Smooth flight. Good entertainment. Very pleasant."
Minusy: "Flight attendant complained about a passanger right in fron of her in a different language. I understand both languages. Completely unprofessional."

Minusy: "My flight got delayed so I wasn't even in the airplane. I'm staying at the airport for 24 hours before the next one leaves. Didn't offer hote, blanket or anything. They didnt care. I'm never flying united airlines again."

Plusy: "This Transavia Airlines is not good at all."
Minusy: "Many things cheaper does mean better."

Minusy: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Minusy: "It's KLM. What else do you need to know."

Plusy: "Services is good ."
Minusy: "Food can be better"

Minusy: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Plusy: "Confort and kindness"
Minusy: "It was too cold"

Plusy: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Minusy: "Nothing"

Minusy: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Plusy: "Staff were professional and polite."
Minusy: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Plusy: "Great crew."
Minusy: "Ran out of business class meal. Substituted a Econ class."

Plusy: "Food was great, enjoyed watching videos, staff very profession and friendly."
Minusy: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Plusy: "very nice crew"
Minusy: "my baggage was lost"

Minusy: "Fix the damn KIOSKS at Vienna!"

Minusy: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Plusy: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Minusy: "Doesn't"

Minusy: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Minusy: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Minusy: "The plane was very hot"

Plusy: "very attentive crew"
Minusy: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Minusy: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Plusy: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Minusy: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Minusy: "Turn the lights on early making it hard to sleep"

Plusy: "The constant smile conferred by flight attendants through the entire flight."
Minusy: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Plusy: "Gaps between seats are very narrow."
Minusy: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Minusy: "old screens and entertainment system leg room to small"

Plusy: "Crew was excellent -kind nice and very attentive"
Minusy: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Plusy: "The flight was perfect! Great food,movies and I even got to sleep !"
Minusy: "All was well!"

Minusy: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Plusy: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Minusy: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Minusy: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Plusy: "Food was excellent, service from staff was friendly, and entertainment options were great."
Minusy: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Minusy: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Minusy: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Plusy: "I enjoyed the attention to detail and comfort. Helped to make the flight easier to handle."

Plusy: "Food was just fine, movie selection very good"
Minusy: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Minusy: "Delayed!"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "They stole my money"

Plusy: "In flight food was enjoyable"

Plusy: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Plusy: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Minusy: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Plusy: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "Good Flight"
Minusy: "1.5 hr delay in aircraft while waiting for Take off Slot No Coffee (hot drinks) or Alcahol (wine, scotch) on flight"

Plusy: "Great crew, prompt take-off and boarding / de-planing"
Minusy: "Seats were dated and uncomfortable"

Minusy: "AC would always delay"

Minusy: "Mimo zapewnień załogi LH samolot Air Canada nie czekał na pasażerów przesiadających się w Monachium."

Minusy: "0puźnienie. Brak posiłku. Niewygodne fotele. A reszta ujdzie w tłoku. Można spokojnie polatać."

Plusy: "I liked that they didn't make a fuss when boarding that I wasn't in the section but needed to board earlier due to a knee injury."
Minusy: "That they didn't really stop long enough for me to ask for a snack. They asked the other side but as I was on the window seat, I couldn't seem to get their attention."

Plusy: "excellent staff"

Plusy: "Obsługa naziemna i pokladowa"
Minusy: "Niewygodne i twarde fotele."

Minusy: "Space was tight."

Plusy: "Typical flight but trouble free, on time, professional crew."

Plusy: "Flight wasn't crowded and it was a quiet flight."
Minusy: "Flight was delayed an hour, but baggage arrived fine."

Plusy: "excellent service"
Minusy: "flight was late"

Minusy: "Lost luggage!"

Plusy: "Quiet night flight, friendly service and ok entertainment."
Minusy: "No surprise but food definitely nothing special, disliked big fees for baggage."

Plusy: "great service from start to finish would use again"

Plusy: "Everything"
Minusy: "Nothing"

Minusy: "The flight was delayed."

Plusy: "Chairs and the space was very good."
Minusy: "Crew and the food was very poor. This is the only long international flight 10 hours that served a night grate dinner and the crews got disappeared the rest of the flight and no breakfast."

Plusy: "The flight crew, the price and the bags arrived."
Minusy: "While the flight crew was great, the rest of the employees on the Toronto side were awful. Our plane was delayed from Dublin so most of the plane missed their connecting flight. Once off the plane they only had 2 people working rebooking and 2 working bag issues even though there was plenty employees around. After an incredibly long line, the gate agent was very rude. He barely acknowledged me, wouldn't look at me and just shoved my new ticket at me and said next. I tried to talk to another while waiting an extra 4hrs for my next flight and all she did was shove a business card with numbers and said if I had a problem to call one of those numbers and then rolled her eyes and started talking to her friends again. I saw another couple from my flight being passed around and getting rude treatment as well. Another I talked to said they will never fly Air Canada again. I know it wasn't their fault our flight was late but a little compassion and good customer service goes a long way. I had to spend $15 on dinner that I wouldn't if I had made my flight but they gave another couple from my flight $10 vouchers for food. So inconsistent! I also paid $100 extra on my ticket to sit closer to the front of the plane since I knew I had a short layover (which didn't make a difference) but they just gave the same seat to the girl next to me for the same reason. When I asked for a refund on the seat cost they just blew me off. To sum it up, the flight crew was great and very friendly but all the ground employees were awful and really need to improve on their customer service skills."

Plusy: "The counter employees as well as the people who helped me navigate the airport ( I am disabled) were very helpful."
Minusy: "The crew on the plane seemed very overburdened and somewhat annoyed by passengers. Maybe they were having a challenging day. I don't know. I didn't even want to ask for a glass of water."

Plusy: "At least the entertainment systems worked this time."
Minusy: "I've never thought that airplane food was bad before, but they ran out of the main options and I was left with macaroni and cheese. It was bad."

Plusy: "This particular flight on this particular aircraft (July 15, 2017) was fine but the business class cabin of the plane itself is looking tired and out of date, especially when compared to the new pods on Air Canada's wonderful 787 DreamLiner aircraft. Customers will gladly pay for a consistently high level of service but that service should be consistent across the fleet."

Plusy: "We paid to upgrade our economy seats, so there was leg room and the seats were roomy (we were immediately behind the first class area). Service is pretty good. Not great, but pretty good."
Minusy: "The food was terrible! We know airline food is usually not great, but come on folks! I will cook spinach pie for all and bring it next time! The lunch was ok, but the snack (bad chocolate cookies) and the dinner (hot pocket type thing) were really bad and terribly unhealthy. I skipped lunch because I bought it from the airport because on the the way in I tried the meals and knew it would be bad...Entertainment was even worse! I did the AC rouge site with my iPad. The movie I chose was interrupted every 4 minutes for commercials-the SAME five commercials mind you-AND every time they stopped, the movie would start from the beginning! Ridiculous really...."

Minusy: "There was absolutely nothing that I found to complain about"

Plusy: "Flight went fine - we got where we needed to get"
Minusy: "Very cramped and fairly uncomfortable. Boarding was a free-for-all."

Plusy: "Flight crew were friendly"
Minusy: "Ground staff were terrible and the ground crew mysteriously disappeared. Air conditioning was not working on the flight while it was on the ground. All passengers sweating for an hour on the tarmac. Flight arrived 2.5 hrs late resulting in a missed connection."

Plusy: "The price was good and connections were well-timed, and my seat-mate was a nice guy!"
Minusy: "There was no food on a 5-hr international flight, the video screen didn't work well, and the flight attendant was having a rough day. And we took off at least 30 minutes late due to a couple of technical issues."

Plusy: "service, friendly attendants, amenities"

Minusy: "The seats and the lack of leg room."

Plusy: "The entertainment and food was decent. The flight attendants were very nice and patient."
Minusy: "It's disappointing that just because I'm in economy I have to be uncomfortable during a 12+ hr flight."

Minusy: "Disgustlingly rowdy, drunk, loud, and vulgar passengers unchecked by the flight crew."

Minusy: "I was refused boarding after being told I could fly. A horrible experience--rebooking for my wife and I cost us 1,000 dollars."

Minusy: "Electrical plugs not working on both flights, so I couldn't use my laptop."

Plusy: "Nothing except the plane was able to fly!"
Minusy: "Old plane: Old seats No entertainment screens need to rent a mobile device -> this is sooo out of touch with reality of standard flights that it is even embarrassing to mention or to write it! BTW: My fellow flight companions did make fun of this during the entire flight! Not good."

Plusy: "Friendly and helpful flight attendants"

Plusy: "crew was awesome"
Minusy: "that people can recline their seats in coach. very uncomfortable and there's really not enough room to do this."

Plusy: "The crew was very helpful."
Minusy: "Entertainment was terrible."

Plusy: "The flight from DC to Toronto was late around four hours and after we got on the plane We went back and we were waiting at the airport while get more fuel and which repaired the fault on the plane. so I was late for my next flight to FrankfurtSo I was put on a flight to Frankfurt with a connection in Lisbon.In the end, my suitcase was lost and I got it only two days later. Never I will no longer use AirCanada small planes !"

Minusy: "Cancelled flight and didn't even tell me a reason. They couldn't even make reservation for hotel. Hotel sent me back to airport because i didn't have voucher which AIr Canada guys said they can't make one? Everything didn't make sense. And they told me not to come again. They took like... whole day to book another flight. And i had hard time understanding what they were saying."

Minusy: "Long wait in the narrow terminals - no seats, hot"

Plusy: "Safe and on time. I liked the opportunity to check in my carry on luggage."
Minusy: "TV's did not work and the flight attendant bumped into me every time she walked down the aisle. Earphone plugs did not function properly. Outlet to charge my phone was missing."

Plusy: "On the whole it was a pleasant experience despite the flight being late."
Minusy: "I thought that the flight being delayed by almost 2 hours was terrible. That should not have happened."

Plusy: "Nothing - they were immature, unprofessional, nervous, unhelpful, and visibly shaken by relatively side problems."
Minusy: "The flight was delayed for hours but not technically cancelled, which the ground crew blamed upon the flight crew and vice versa. The failure to cancel caused us to be unable to rebook, and subsequent avoidable delays arising from Air Canada's ineptitude caused us to be two,days late for arrival. The problem was solvable with some simple rebooking, but the ground,crew failed to assist, then the flight crew, when we finally left five hours late, was Impersonable, unhelpful, uninformed, and utterly unprepared. It was a terrible, second rate, poor quality experience and I would not recommend Air Canada to anyone. Your airline needs serious training in Professionalism and responsiveness."

Plusy: "Amazing"

Plusy: "The service was good"
Minusy: "There was no entertainment."

Plusy: "The crew was very nice and accommodating and the flight itself was great"
Minusy: "We had a 2 hour delay and almost missed our connection"

Plusy: "Movies!! Newer plane too."

Minusy: "They could have rushed more to get us off the ground quicker."

Minusy: "flight delayed 4+ hours yet no text notifications whatsover"

Minusy: "I was not able to board this flight. And it was such a disappointment and a shocking first for me. I reached the airport and on being checked at the counter, I was told that I cannot board because I don't have a Canadian visa. It was shocking to learn that I needed visa for a 1.5 hour layover. The website should give a prompt or should share the requirements. And all my ticket money got wasted."

Minusy: "Seat was tight in the shoulders 3 wide for a grown man."

Plusy: "out stewardess only had 7 people on the flight so she spend time taking care of us. I'm not sure how things will go as this was the maiden flight.. but getting into watertown from BWI in 5.25 hours was really nice!"
Minusy: "overall price. the flights to ORD from BWI was a little high. Having this airline advertise outside so that I could have flown cheaper to ORD and known about this connecting flight."

Plusy: "nic"
Minusy: "2h opóźnienia bez żadnego wsparcia. Brak saloników do których można wejść..."

Minusy: "outlets for each seat, more space, timely manner,"

Plusy: "Seats are pretty comfortable - appreciate adjustable head rest, both side flaps and vertical movement. Staff very friendly, pilot communicated well."
Minusy: "Staff to offer whole can of beverage."

Plusy: "Boarding was great"
Minusy: "Inflight Services was horrific and my stuff was damaged in my luggage."

Minusy: "United has always been good to me."

Plusy: "Boarding on time"
Minusy: "It was a decent flight"

Plusy: "What flight are you talking about!? Airlines had NO SUCH FLIGHT! This household became very upset over some surprise obligation!"
Minusy: "The turmoil of your false alarm!"

Plusy: "Wymieniono od reki dwie zniszczone walizki"
Minusy: "Ze na dlugim locie brak bylo jedzenie"

Plusy: "The boarding process went quickly an smoothly and it was a pleasant shirt flight."
Minusy: "The taxiing at Chicago took a long time"

Plusy: "Crew"
Minusy: "United intertainment app getting stuck on movies"

Plusy: "Landed early, decent price"
Minusy: "Not allowed to bring on carry on in basic economy which was not obvious at booking, seats very tight and little legroom"

Plusy: "Arrived early. Airline offered free bag checking when plane looked full"
Minusy: "Size restriction on personal item was smaller than other airlines, causing me to use a smaller backpack than I would have prefered."

Plusy: "Short trip"
Minusy: "Rude crew"

Minusy: "Heading from BWI to Newark to Boston on 9/29 on United. There were delays at Newark airport which lasted about an hour, and meant that we would be super tight getting in for our connecting flight. We had been told ahead of the departure of the delayed flight that there would be someone on the ground at Newark monitoring the delayed connecting flights, in case a flight needed to be held. Well, we actually landed about 15 minutes before our connecting flight was due to take off. However, we quickly found out that not only were the gates closed early, but the flight tracker was showing the flight had actually left early. There was clearly no communication between on the ground crews, and everyone working at the airport once we landed seemed confused about the situation. By the time we got within eyeshot of our gate, the gate agents were telling us that the Boston flight was already closed. This meant that no one was even monitoring the situation for us, and that they made no effort to hold the plane for the five of us who were supposed to be on that flight. Additionally, that was the last flight to Boston from Newark, so they literally didn't give one iota of care for our situation. I had a 10am wedding to attend that next day, and even after telling the agent this information she still asked me whether I wanted to get on a 10:38am flight to Boston, which made exactly zero sense. After all of this, she ended up getting me on a flight into manchester (that flight had been delayed for 3 hours by this time, and was delayed again after I was booked on it) which landed at 1:24am, a full two hours and some change after I would have landed in Boston, and a full hour away from Boston. Luckily, my boyfriend had his car and was able to pick me up. I finally got to Boston around 2:45am. My suggestion to the airport crews is to actually communicate when you have issues like this. It wasn't our fault, but we were greatly inconvenienced and they did not make an effort to prevent the situation at all. Adding to this, our pilot for that first flight told us that the reason for the first delay was that Newark was congested with too many flights into and out of the airport. THAT is entirely their fault for not being able to properly gauge their own capacity and should not have ended up inconveniencing passengers! I end all this with an additional inconvenience- when I arrived for my flight on Sunday at 4:40am for a 5:55am flight back to DC, I was told that my return flight had been CANCELED. Somehow, in rebooking me on the flight to Manchester. So I had to spend 30 minutes on the phone with United to get that fixed at 5 in the morning and nearly missed my return flight due to crew incompetence as well."

Minusy: "Yiu have ti pay for mivie or tv"

Plusy: "Seat was comfortable"
Minusy: "Seat too narrow and not enough leg room"

Plusy: "The flight attendants were courteous. Boarding was quick and seamless."
Minusy: "The room was very tight and seems like we were shoved into a plane and into our seats if if we were cattle. Flight was as expected dull and uncomfortable."

Plusy: "Both flight were delayed and I had to reschedule my flights and miss my arrangements."
Minusy: "It looks like that there is no respect for Time ."

Plusy: "I usually don't fly with unites but based on there standard services I can see why. They are on the equivalent of spirit but more expensive."

Plusy: "Kindness of employees. Bathroom was mostly tidy. Pilot was good."
Minusy: "Surprise check bag fee even though it was small carry on and I had no other carry on. Happened both ways for total of $50. Felt like I was taken advantage of. You had to pay for any entertainment. Only food was a tiny bag of pretzels for a 6hr flight. Also maintenance delay."

Plusy: "The staff was courteous and polite and went the extra mile to ensure my flight was enjoyable."

Plusy: "I thank you for your excellent service!"
Minusy: "Everything was very nice!"

Plusy: "Departure and arrival were on schedule."
Minusy: "We booked a flight on ANA Airlines specifically for our trip to Japan. However, upon arriving at the airport to board our plane we discovered the flight was operated by another carrier. Out intent and desire was to fly on ANA."

Minusy: "When sitting straight up in the seat, my knees hit the seat in front of me. United seems to be making the space between each seat terribly close."

Minusy: "Departure was delayed somewhere between 30-45 minutes."

Minusy: "Employee deleted my reservation"

Plusy: "The connecting plane once we got to Newark NJ was great, staff, flight, clean , and spacious. The pilot was great at communicating too."
Minusy: "The smaller plane when we first boarded was a bad experience from walking down a lot of stairs with my luggage to the terrible male Asian flight attendant that wasn't customer friendly. He actually said to a male customer when a question was asked" what do you want me to do". Then a terribly long walk up and down stairs with luggage to board another plane at Newark at 6:30am."

Plusy: "This leg of my journey was fine. Sat in the middle seat. Was able to sleep most of the way."

Minusy: "Major maintenance delays made the 0600 flight take off late and missed our connection so had to go to a later flight, then that flight also got maintenance delays so our 8 hour trip took closer to 15 hours..."

Plusy: "Small planes make it easier to embark and disembark. It was on schedule on both legs, but changing terminals (on a bus) for the connecting flight was a drag."
Minusy: "These are very small planes with little seating room. Thankfully, the flight was very short. C"

Plusy: "Great customer service.. Comfortable flight and smooth landing!"
Minusy: "Paying for one check in bag..."

Plusy: "Good crew"
Minusy: "The usual. - crowded, smelly"

Plusy: "They helped me when my flight was delayed."
Minusy: "The fact that they kept us on the plane for over an hour trying to fix a problem only to say that they didn't know when it would be fixed. They were lousy at explaining the problem and kept saying the same thing over an over. They basically told us there was a missing screw and they couldn't find it or reach it."

Plusy: "Nice"

Plusy: "The aircraft was neat, clean and up to date. Boarding was well organized. Take off and landing was great."
Minusy: "The service crew could have been more friendly."

Plusy: "The price"
Minusy: "Everything , 5 hours sitting on plane on what was a two hour flight . Then the staff thinking giving me cookies was making it ok. They told me 45 min then gave me headphones witch I already had .... and said nothing for 3 hours about when we are ariveing or leaving or anything . Prob won't fly united or use kayak again ."

Plusy: "Nothing"
Minusy: "The flight never happened. My flight was delayed 3 times before being cancelled and united could not book me on another flight until the following day. They would not put me in a hotel, pay for another flight or even get me a taxi to a hotel I could stay at over night. I had to book a last minute flight through another airline at my own expense"

Minusy: "I never made it on the flight due to weather conditions they couldn't even hold the flight, and then when I have to get my own accommodations had to pay for my own hotel that is not cool"

Plusy: "I was very cold because I take blood thinners. I was sitting directly behind first class in coach . The first class crew was passing out blanket to anyone who wants one. Several I tried to get a crew member attention which she ignore . I was told I couldn't have a blanket because they are only given to first class customers only but on my flight to Batltimore I was given a blanket in coach"

Plusy: "Staff was uniformly helpful and polite. I travel w a scooter and they were helpful coordinating its transport."
Minusy: "This flight was 2+ hours delayed. We were repeatedly told that it was due to weather in Chicago. I don't understand that. The weather was fine in Chicago and flights from BWI to Chicago Midway on other airlines were on time. I felt that this was a fabricated eccude."

Minusy: "Under the coordintation of United airlines the commute flight from BWI airport to Newark was delayed causing me to miss the next flight to San Juan."

Plusy: "The accuracy"
Minusy: "The chairs"

Plusy: "Friendly staff. Delayed departure but closed the gap with just a few minutes late arrival."
Minusy: "No cookies. You guys should have cookies"

Plusy: "the fact we could get tv & movies on our own devices and watch our own choices"
Minusy: "Very hard to get it working, not enough choices. I don't watch "stupid comedy" or slasher stuff or news. I look for uplifting, "family" fare. Couldn't get Creed to play, tried on 3 flights"

Minusy: "Nothing"

Plusy: "The strudel was amazing"
Minusy: "There was only one strudel"

Plusy: "Rate and nice leg space seats"
Minusy: "No entertainment without charge,not good,at least few Chanel's should be free"

Plusy: "Both flights were early! Boarding was easy"
Minusy: "No complaints"