Znajdź tanie loty z Londynu do Berlina

Plusy: "Seats were comfortable"
Minusy: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"

Plusy: "Wonderful on board service from the crew"

Minusy: "You could have had my luggage arrive. Now I don’t know where it is"

Minusy: "Delayed"

Plusy: "Quick and easy."
Minusy: "Attitude of the flight attendant."

Minusy: "Delayed flight."

Plusy: "3 - 2 seat arrangement and lots of leg room. Excellent boarding."
Minusy: "Bread of sandwich was dry."

Plusy: "It was a lovely easy flight, always lovely flying star alliance."
Minusy: "Such a quick flight, everything was appropriate for that. Unsure exactly what would make it better"

Plusy: "friendly and helpful crew"
Minusy: "organise priority exit when we have a delayed arrival, so that those who have a train or flight connection can get out quicker"

Minusy: "Boarding time needs to be longer. Also, too little time between connecting flights."

Minusy: "Swiss precision"

Minusy: "45mn late"

Plusy: "Food / movies"
Minusy: "Comfort/ staff"

Plusy: "Really good flight. Clean,on time, efficient. Early arrival even"

Minusy: "they cancelled letting me fly"

Minusy: "I was asked to check my carry-on. I have used this carry-on more than 50x without an issue. I have even put it in the smaller compartments on smaller Bombardier jets. I don't have an issue with being asked to check luggage, but I resent being asked when others are allowed to take their carry-on onto to the plane without issue. Right in front of me while I was waiting for a baggage tag, others were being checked in with carry-on equal to mine and allowed to take it onto the plane. I can only surmise that my ticket limited me to one bag onto the plane, although they would not tell me this. This was not clear when I booked the ticket nor when I checked in on-line. I had a 40 minute connection in Zurich so was very concerned that my luggage would not make it. Luckily, it did make it to my next stop. Swiss Air seems to have different restrictions than other airlines which I have encountered before. I take ownership that I should be aware of a tickets restrictions but this was a multi-leg trip (5). However, I will tend to avoid Swiss air in the future, to avoid having to research their unique restrictions."

Plusy: "Flight share with another airline so we couldn’t book our seats in advance."
Minusy: "Space is cramped. Very professional and courteous crew."

Plusy: "Good crew."
Minusy: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"

Plusy: "TV screens and movies. Food was great."

Plusy: "Lots of room because plane was half full"
Minusy: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."

Minusy: "It was delayed"

Plusy: "The crew and flight"
Minusy: "No airconditioning while waiting on the shuttle bus to the plane"

Plusy: "Great seat, wide enough for an adult and a 2 year old to sit in. Food was nice, but didn’t make you go wow."
Minusy: "TV was a bit small"

Minusy: "None"

Minusy: "The seats were uncomfortable, smaller aircraft"

Plusy: "Everthing was great!!"
Minusy: "Nothing"

Plusy: "Crew memebers were so kind at all times. Even thou’ it was a short flight they gave us a free snack and beverages AND a bonus chocolate!"
Minusy: "Nothing it was all great! Even music was playing while we waited on the plane."

Plusy: "Comfortable flight."

Plusy: "Check in easy"
Minusy: "Weren’t told enough about delays ... very tight seating crew was friendly"

Minusy: "30 mins late both ways"

Plusy: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"

Plusy: "Good clean service that Swiss is known for."
Minusy: "There’s never overhead space for carryon. Ever since they went to lift, I have had to put my luggage in a row near the rear, making me wait until the plane almost complete Disembarks before able to get the bag."

Plusy: "typical Swiss quality"
Minusy: "Delay. Missed train connection. Business class went to row 15 To then leave it empty"

Plusy: "Prompt and business like"
Minusy: "As a business passenger I was told to go to the Avianca lounge this lounge is not Swiss standards the man sitting next to me was in a t shirt and swim shorts I started flying all over since 1952 most in the back so sorry to see such relaxed protocols"

Plusy: "Food was good. Seats were comfortable."
Minusy: "One of our seat back entertainment units did not work. The attendants tried to reset it twice, but it did not help."

Plusy: "Plane was comfortable (for a plane) and the staff were polite and efficient. The flight made up lots of time and the in flight snacks were very welcome."
Minusy: "The flight was very delayed, and the communications from Swiss was lacking. In fact their app thought the flight had taken off and landed on time?!"

Minusy: "Seats too small."

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Minusy: "N/A"

Plusy: "The punctuality."
Minusy: "The food was not up to the mark."

Minusy: "1h45 departure delayed with no compensation."

Minusy: "delayed"

Plusy: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Minusy: "Nothing"

Plusy: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Minusy: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."

Minusy: "Flight was 2 hours late. This is my second experience in a week with Swiss flights being 2-4 hours behind."

Plusy: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Minusy: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"

Minusy: "smooth & efficient friendly crew"

Minusy: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"

Plusy: "fast boarding, great crew."
Minusy: "when is SWISS going to change serving something else rather than this chocolate bread during morning flights?"

Minusy: "Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again"

Plusy: "We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight."
Minusy: "The snack sandwich was freezing cold..."

Plusy: "Quick, comfortable and easy"
Minusy: "Boarding was a bit clunky"

Plusy: "Nothing!"

Plusy: "The flight was quick and minimal turbulence. Crew was friendly"

Plusy: "There wasn’t anything to highlight as good. On this trip except LHR was organized and clean. The boarding was a free for all after the elderly and young had been boarded footstep as they should."
Minusy: "The ground staff were rude and officious"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "I missed my connecting flight because my flight was late. I had to get to my destination for a wedding."

Plusy: "Plane was super nice and new and crew was great!"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Minusy: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."

Plusy: "Cabin crew was very helpful and polite"
Minusy: "I’m not sure how I feel about the embarking and disembarking in the “presidential” style. (the use of the stairs outside of the planes, and the shuttle rides)."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "on time."
Minusy: "nothing"

Plusy: "Flight delayed- missed my connection"
Minusy: "5 hour delay"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Minusy: "No negatives."

Minusy: "There was not enough room for all the people’s cabin size luggage. They allowed people to get on board with big coats once they’re in the plain they take off the coats and place them up. Those coats take the same space as a small suitcase. I asked the fly attendants for assistance and they didn’t even pretend to care about the situation. I had to put my luggage under the seat for the entire flight, which ended up reducing the very reduced legroom. What this airline is trying to do is; to charge passengers twice for cabin size luggage. This has been my worst experiences with airlines. Lufthansa is definitely an airline to avoid."

Plusy: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Minusy: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

Plusy: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Minusy: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Plusy: "Crew and service was amazing"
Minusy: "No entertainment food Horrible"

Plusy: "We only had carryons and they took the. From us before boarding the plane."
Minusy: "They should tell people that there is delay and that they will take their carry one"

Minusy: "Online check-in did not work. When I checked in at the airport, I received only a middle seat."

Plusy: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long."

Plusy: "I like everything about Lufthansa in terms of quality and service"
Minusy: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."

Plusy: "Once again, the in-flight crew was excellent. The flight was good, but no entertainment is provided."
Minusy: "Another late take off, probably because the incoming connections were late. So it was good that the airline delayed the connecting flights. However, this leg of the trip was so late that I barely made it to third leg of the trip. A huge problem is that each of these international airports require that you go through the security check again. For that reason, connecting legs of trips through these airports should not be scheduled so close together. Heathrow is the worst, with security staff that, at best, don’t care that you have a close connection to make and just ignore your pleas to speed up the process, and at worst, are just plain rude."

Minusy: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."

Plusy: "Only an hour and a half but perfect service and even a nice meal. Because of the delay there were a lot of questions to the crew but they managed to keep travelers calm and happy."
Minusy: "Flight was delayed but that had nothing to with the crew and the service."

Minusy: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."

Minusy: "Not entertainment at all"

Plusy: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Minusy: "Seats were a little uncomfortable but outside that not much I can fault the airline for."

Minusy: "Opóźnienie lotu"

Minusy: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."

Minusy: "They skipped me when passing out the food. They probably thought that I was sleeping, but they didn’t stop to ask."

Minusy: "I didn’t like it because when I asked for a big water bottle, they refused to gove it to me while I am sick and suffer dry throat. The space is rather small. If you are 5ft 5 and above person, I honestly would suggest you buy extra legroom for comfortable purposes. Also, there is like 1 restroom on the whole plane and if you sot at the end, you are screw. Lets not forget that they delayed our flights like 4 hours and only gave us 1 voucher for snack. I don’t expect the experience will be fancy but this is a total disappointment!"

Minusy: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Minusy: "Cancelled then delayed then had to stay in Frankfurt and was a day late"

Plusy: "The environment was very nice. Relaxed and roomy"

Plusy: "The crew were very helpful and friendly"
Minusy: "The flight was delayed"

Minusy: "Very very long walk plus train to baggage reclaim at Munich"

Minusy: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."

"Never booked this flight"

Minusy: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Plusy: "Salimos a tiempo . El business es muy confortable"
Minusy: "La comida horrible . No se limpian los baños"

Plusy: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Minusy: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Minusy: "It's KLM. What else do you need to know."

Plusy: "Flight was on time."
Minusy: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Plusy: "Loved the smooth ride."
Minusy: "Bathroom was pretty nasty"

Minusy: "Time"

Plusy: "The crew was informative"
Minusy: "Inflight sandwiches"

Minusy: "Flight got cancelled"

Plusy: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minusy: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Minusy: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Plusy: "The entertainment was amazing"
Minusy: "The seats were a bit hard"

Minusy: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Plusy: "Nothing"
Minusy: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Plusy: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Minusy: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Plusy: "Food provided, staff kind"
Minusy: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."

Plusy: "Crew was nice and efficient"
Minusy: "Economy seats don’t recline enough."

Plusy: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Minusy: "Transfer point needs upgrade."

Minusy: "Turn the lights on early making it hard to sleep"

Plusy: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Minusy: "Not enough leg room"

Minusy: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Plusy: "punctuality of boarding and flight time"
Minusy: "attitude of crew in business class: no sense of true hospitality"

Plusy: "The seats seemed to have more space on this plane which was nice."
Minusy: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Plusy: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Minusy: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Plusy: "Great"
Minusy: "Great"

Minusy: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Plusy: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Plusy: "Seats were comfortable"
Minusy: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Crowded seating, wake-up for breakfast service two hours before arrival"

Plusy: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Plusy: "In flight food was enjoyable"

Plusy: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Plusy: "Thankful for coffee being served without charge. Not all airlines do that."

Plusy: "Usual professional and friendly service from my airline of choice for most destinations."
Minusy: "Nothing"

Plusy: "I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly"
Minusy: "Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!"

Minusy: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Plusy: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Minusy: "I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!"

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Minusy: "Because of inability to load baggage at LHR we were over an hour late departing. Upon landing in ORD the CSM noted that many bags did not make flight. This is very poor service."

Plusy: "Service and staff were great."
Minusy: "Food not so good. Storage locker against the side bulkhead was constantly difficult to open."

Minusy: "The unpleasant unhelpful staff"

Plusy: "Smooth flight."
Minusy: "Uncomfortable seats"

Minusy: "always late"

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Minusy: "Completely messed up departure time, poor maintenance and old aircraft. Grumpy service"

Plusy: "Only thing I liked was the travel time to destination as it was the quickest flight due to circumstances and time I needed to travel."
Minusy: "I didn't like near enough everything about this flight."

Plusy: "Thai airways much better"

Plusy: "Quick, smooth flight"
Minusy: "Landed over 40 mins ago and still waiting to get off the flight."

Plusy: "I did get to Glasgow"
Minusy: "Boarding by bus, late, expensive, bag fee, no drink."

Plusy: "New plane. Adequate comfortable seating. Relatively punctual."
Minusy: "You have to buy even water so it feels like a low cost airline."

Minusy: "I think it's a real shame that BA have gone budget and no longer offer complimentary food on their shorter haul flights. At least they're using M&S though."

Plusy: "Heathrow T5 bag drop and terminal in general was great as usual."
Minusy: "Iberia are a poor codeshare partner. Old plane, tacky interior, and just like BA they make it difficult to get even a glass of water without paying extra."

Plusy: "I like the comfort of the BA planes even for such a short hop, efficient service and fast."
Minusy: "Shame the service no longer includes a complimentary snack/drink, especially as the prices have not changed. Doesn't encourage brand loyalty, although on that route BA sadly have the monopoly."

Plusy: "Food"

Plusy: "Nothing"
Minusy: "No food Uncomfortable seats Rude staff Very overpriced"

Plusy: "flight crew were very friendly and mostly helpful, except when they could not locate my meal, and i ended up getting about half of what the other diners got."
Minusy: "boarding seems intent of creating class divisions. it may be useful for profitability, but it seems quite weird in today's world. food was significantly worse than the food on another flight i had taken the same day, delhi to london. seats are a bit janky and we had problems with the seat ahead reclining too much and not being able to be held upright."

Plusy: "Nothing really. Except the general BA at T5 which is fine"
Minusy: "Everything about the flight. From low quality, poor breakfast on Club cabin to poor service and no entertainment on the flight. It is not certainly value for money for traveling Club."

Plusy: "The crew were fantastic, the seats were spacious but not overly comfortable. Flight was punctual and bags came quickly."
Minusy: "Lounge was overcrowded, the plane was very old (the headrest of the man next to me fell off) with no entertainment whatsoever"

Plusy: "All perfect !!!"

Plusy: "Comfortable seats"
Minusy: "Delayed flight. Only accept credit cards on board."

Plusy: "Quick flight. Nice crew"
Minusy: "The fact that there was no free food and drink on the flight."

Plusy: "Flight took off on time and arrived 10 minutes early."
Minusy: "Nothing"

Plusy: "Smooth boarding and on time on both flights. Food was decent."
Minusy: "(1) Some in-flight entertainment issues which meant it wasn't working for about 30minites. (2) I know the crew have a hard job and have many difficult passengers to deal with. Even so I do find there's a bit too much "attitude" shown by some members of staff. On my flight to London, a mother with a young child wanted hot water and the staff (middle aged British male) was trying to tell her repeatedly she should say "please" when she asks. She was asking politely so this behaviour was rather poor in my view."

Plusy: "The aircraft"

Plusy: "Cabin staff"
Minusy: "Cabin was shoddy. New beverage service!"

Plusy: "Food awful no entertainment"

Plusy: "The flight was so somth"
Minusy: "The crow service was so bad"

Plusy: "The payment system was down so it was painful and slow"

Minusy: "None of them reminded me of the fact that I need a transit visa for the UK (I mean, isn't it rediculous? I am just staying there for 5 hours). When I called in for cancellation at the airline, they told me to talk to my agent company Cheaptickets. Cheaptickets simply told me that I can't get any money back, and was extremely arrogant and impatient. Later (for a week I was trying to save this ticket by talking to the British Embassy to see if I can get the visa done and they are just "we can't help you") they told me that I can get a refund of like 30 SGD and they promised to send me an e-mail about it. They never ever did. I also tried to change the dates and the handling fee + fair difference was like 1200 SGD (are you joking?) they simply told me, prices fluctuate... Finally I went to the check in counter desperate. The staff even refused to talk to me about my situation because simply, "there is no BA ticket office in Singapore" and told me to call them. I said the office is closed, but they are like, yeah just call them. They swept me off like a moron. Extremely arrogant, impatient, insensitive. I paid 900 SGD for nothing and a whole week of anxiety and regret. I will never take this and I will never use Cheaptickets or Kayak"

Plusy: "I received an email cancelling the flight before I left home."
Minusy: "Last minute cancellation of the flight by BA meant I was unable to attend the event I was booked on. Have found service has definitely declined on recent BA flights I've travelled on. Check in staff are good though."

Plusy: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Minusy: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Plusy: "Decent seat pitch on the relatively new a320 configuration. Lost my bag for a weekend trip, unapologetic ground handling staff, waited 90 mins to report it and no gesture of goodwill to remedy the situation."

Plusy: "We didn't crash."
Minusy: "Rude, entitled and lazy employees. Zero recognition of Emerald status. Forced me to check my bag which fit the onboard limits and flew on 3 flights, incl one on BA - on this very same itinerary."

Plusy: "We didn't crash."
Minusy: "Seat was exactly the same as coach. My vegan meal consisted of 2 tiny plates of fruit and a soggy, egg-free omelet with unflavored tofu and no salt. Disgusting. Staff was snobbish and full of it. No on-board entertainment, no wifi, no reading material except the magazine. Oh they did try to sell me duty free. AVOID."

Plusy: "Cabin crew always professional. The cabin was fresh and new."
Minusy: "the leg room In club Europe is appalling. No premium feel at all."

Plusy: "Food on board was tasty"
Minusy: "Priority boarding not clear."

Minusy: "Flight delayed over an hour outward, nearly an hour flight back."

Plusy: "Crew was supportive and very kind"
Minusy: "Big delay due to unanounced gate for boarding. Systems at the airport were not giving the info. It took more than an hour to gather all passengers to the plane, which ended in 1hr 20 min delay."

Minusy: "We sat at the runway for 1 hour"

Plusy: "Quick and easy boarding, no extra charge for emergency exit seat, snack and drinks included, modern interior, on time departure and early arrival."
Minusy: "People abusing the free drinks and the crew supplying them with them."

Minusy: "It took ages to get everyone to board. Arrived in Amsterdam almost an hour later. BA need to either speed up the boarding process or allow earlier boarding time."

Plusy: "Only scraped a two as was enough movies to watch."

Plusy: "For a reasonably priced flight the comfort and free drink/snack were above average and very much appreciated."
Minusy: "BA's online check in let them down though; the server kept crashing. They also wanted to charge £15 to pick one's seat, even at point of check in, a tacky ploy to pad profits. Forgiven on this instance as the flight was only 50 min, but would make me think twice for any longer distances."

Plusy: "The seats were quite roomy and very comfortable. The flat bed with cozy duvet was great for actually getting some sleep during such a long flight. The amenity kit with Aromatherapy products was also really nice and I liked that they had separate kits for men and women."
Minusy: "I was surprised that the crew didn't offer water proactively as I'm used to that on all long haul flights. I had to go ask several times for water. The meal services seemed quite slow and protracted as well."

Minusy: "The seat was little more than a seat in economy as to width, leg room , etc. Really not worth the cost of a business class ticket. Whilst the service was good , the food was mediocre. This was our first [ and possibly last] business class flight with BA and will stick with our usual business class airlines e.g. Qantas, Virgin Atlantic , Delta, Fiji Air, Virgin Australia ,etc."

Plusy: "Comfortable seats; good choices of movies and decent food."
Minusy: "(1) Water dripping from overhead luggage area during takeoff; we were told it was due to condensation. It was a good amount of water! (2) One of the male staff would not let us stand near the toilet area and not so politely asked that we go back to our seats. It was a long file so to be told you can't stretch your legs is unacceptable."

"Brak możliwości anulacji"

"I am still trying to recuperate my money. I giked claim with Kayak and the insurance company. The flight never happened. It was canceled and I never received the email for cancelation. We ended up buying 4 new tickets for my entire family to come back to the States. Horrible experience. Oh and Kayak is horrible on resolving the claim. I am still waiting for a call back. I will NEVER use them again. Lesson learned."

"Never happened. Flight was canceled"

Plusy: "Friendly and courteous"
Minusy: "Like that is good"

Plusy: "Crew was nice and reliable."
Minusy: "Beverages should be complimentary."

Minusy: "Nothing"

Plusy: "The crew on board seemed efficient and friendl for this short 2.5 hour flight."
Minusy: "No food, no drink, no entertainment were included with this fare. Thankfully we were so exhausted from the long haul flight immediate preceding this flight that we did not care. I'm not sure why but the gate staff was trying to get everyone to check their smaller bags including our backpacks. My husband gave in but I did not since not having them would be disaster during this trip. His backpack and many bags from other customers came about 15 minutes after the rest of the luggage so we were a little panicked. Thankfully all turned out fine."

Plusy: "Quick boarding"
Minusy: "The lack of water offers during the flight"

Plusy: "They made up time on the flight"
Minusy: "This was already a makeup flight and it wasn’t efficient enough to help me"

Minusy: "See above."

Plusy: "Left on time."
Minusy: "Plane is extremely old and should be put to sleep. Business class on this plane means younger an empty middle seat and narrow standard seats. Not worth it for business, check airplane model before you book."

Plusy: "Every thing special the staff generaste thy was perfect"
Minusy: "Nothing"

Plusy: "Pilot advised passengers of a flat tire in order to be prepared for ground crew and firefighters to inspect the mishap."
Minusy: "Baggage size for carry on luggage changed from BA to Iberia aircraft."

Minusy: "There were delays at Heathrow due to fog. Rather then backing up all planes by an hour or so, BA gave our plane away. We experienced a 6 plus hour delay. So after flying for nine hours from the U.S. overnight to London, we had to sit around the airport, while watching other planes take off on time. We got in so late to Madrid that our hotel room that we reserved months earlier was given away. After being awake for over 24 hours we had to walk around Madrid at 11:00 pm at night, looking for someplace to lay our weary heads."

Plusy: "nothing"
Minusy: "the employees at the airport were rude (flight attendants were great) & the airline changed our gate twice in the 20 minutes before the flight. everyone on the connection in from London had to run to the new gate, only to have to wait in line for a bus. completely ridiculous."

Plusy: "The captain and the entire crew handled an accident very professionally. Seats in economy class were much more comfortable than the ones on my previous, rotten BA52 flight."
Minusy: "We get to the runway, wait 10 minutes and go back to the terminal. The captain announces an engine failure. Maintenance inspects the leaking engine, do something and declare it fixed. 2 hours delay and my nerves a bit shaken during take off. We arrived safely."

Plusy: "The discomfort of the cramped seating overshadows everything"
Minusy: "This was the 3rd time I had to take Iberia coach in Europe in 4 week. As horrible as the first 2 times. The rows are too close to each other. I can not sit straight. My knees hit the seat in front of me. I was not the only one measuring more than 6 feet. Other men equally were obliged to sit sort of diagonally. It a real torture. Horrible. Never again."

Plusy: "Punktualny"
Minusy: "Trochę mało miejsca. Za zimno."

Plusy: "The plane arrived safely, it will get you where you want to go."
Minusy: "Like everyone says, you are cattle jammed in a sardine can. Barely any leg room and I’m 5’3. Other thoughts: the plane was old, my seat had a lump in it, zero entertainment, food was over priced. (3 Euro for a tiny water). This may seem petty but ultimately the appearance and function of the plane represents their company as a whole. From my first impressions, I’m thinking as a passenger is: I just hope the age and appearance of the plane isn’t reflective of their repairs and maintenance work as well."

Plusy: "Shortness of flight"
Minusy: "Flight attendant would not help get luggage into overhead. Inattentive for food and drink needs."

Minusy: "Flight was ontime and food was good"

Plusy: "No vegetarian option available"

Minusy: "I got to airport and it wasn't operated by iberia as I had been told. Instead one part was operated by American Airlines in the second part of my flight is operated by British Airways which involved a 30 minute walk and train ride through the airport"

Plusy: "A321 feels outdated but the seats were not bad for sleeping. It was a basic 3-hour flight."
Minusy: "Stuff was busy SELLING drinks and food. When I asked for a glass of water the stewardess said she would come back after this round... no she didn't. Although it didn't matter that much for such a short trip."

Plusy: "a non event flight - meal was ok, flight attendants helpful"
Minusy: "airport in london - waited for hours to find which gate to used - sent us across to the wrong side and then only 40 minutest to board and we were running to take underground rail back to other side and find correct gate."

Plusy: "A really big and nice dinner, followed by bloody mary. An ice cream was served some hours later, followed by a nice breakfast sandwich and cake before landing. All this on an evening flight from London, ending in NYC before midnight."
Minusy: "An option to cover up all the screens and lights..Blue light especially prevent sleep. I was half asleep on the subway home."

Plusy: "Reasonable leg room for a a 6 foot tall passenger"
Minusy: "Old planes, pilot didn't communicate at times when he would mess around with engine speed and then increase altitude suddenly. Some passengers were truly scared."

Plusy: "Crew were really nice and polite"
Minusy: "No entertainment, I can't believe how close the seats are to each other. I'm not a very tall person and my knees were hitting the front seat constantly (and the kness of the passenger seating behind me of course)"

Plusy: "It got me there"
Minusy: "Seats were so tight that you had to fold yourself into the rows and your knees were hitting the seat back in front of you. They charged for any food OR drink - NO free beverage service at all."

Plusy: "The british flight to Madrid was overall very good"
Minusy: "Also delayed"

Minusy: "Lost luggage, hot plane, charged for water"

Minusy: "No space between seats, myknees barely fit. Fortunately no one was next to me. No complimentary drinks at all, not even water"

Minusy: "Delayed flight, no AC, no food service (even to purchase)"

Plusy: "Hat it was a quick flight."
Minusy: "No entertainment, no free beverages or snacks, crushing legroom."

Plusy: "Great space between seats, and very nice staff"

Plusy: "Good service"

Plusy: "We didn't crash."
Minusy: "No priority lane for frequent flyers at MAD, no lounge at IBZ to use if your return is on BA (thought that was the same company?) Rude employees. Flight still not credited to AA 6 months later."

Plusy: "These were actually American Airline Flights 90 and 89. I really had a very good experience with American and though they tend to be more expensive they seem to be worth it in terms of comfort and amenities. I am willing to spend the extra money on Anerican if they continue to provide better than average service."
Minusy: "I was wondering why I paid Iberia for an American Airline ticket. I wondered if this was some way to avoid paying taxes by funneling an US registered corporation fees through a Spanish registered corporation. It didn't make sense to me. I'm not a huge fan of legal games to avoid responsibilities. Still, very good flights."

Plusy: "Seats were comfortable"
Minusy: "Flight was over two hours delayed; flight attendants mostly ignored economy cabin, closed the curtains and chatted in their little area, and took a really long to respond to calls for attention to get water etc."

Minusy: "Such small seats, terrible food, cabin lights stayed on overnight!"

Plusy: "The food was surprisingly good, and I had no issues once on either plane."
Minusy: "The layover in Madrid was too short. Because the first leg was slightly delayed, I missed the flight to my final destination. They ended up giving me a ticket which departed more than 12 hours after my arrival in Madrid (!). I had to go to the horrible inconvenience of wandering through the huge airport looking for their customer support desk, waiting in line, returning an hour or two later, and eventually getting myself a standby ticket on an earlier flight. I still ended up in the airport for about 4-6 hours. They provided a coupon for a free lunch, and there was a lounge to stay in, but for a transatlantic flight, adding an extra 4-6 hours was really bad."

Plusy: "Very cheap flight, they fed us a lot on the flight including ice cream and lots of leg room."

Plusy: "747 has smaller cabins so even economy doesn't feel like cattle class."
Minusy: "Standard food choices poor, chicken ran out after 5 rows. Mushroom risotto unrecognizable. Worth paying for an upgraded meal. Drinks service woeful, only 1 or 2 at seat services on 9.5 hour flight."

Plusy: "In flight entertainment"

Plusy: "Nothing. No luggage. Trip ruined and still getting run around in day 3. Poor poor customer service or customer care. Never fly them again."

Plusy: "Nice plane, good entertainment"
Minusy: "We never had the option to reserve seats. Not sure if this was because we booked thru kayak or if it was the airline but this was a long flight and I would have paid(although not happily) to get to sit next to my husband. As it was, we both got center seats separated on the plane. Very inconvenient and very uncomfortable."

Plusy: "1. Crew and food 2. Getting rebate of $118 for not getting the outward pre-booked seats. 3. When the plane doors closed on our return trip, we asked the crew about the empty pre-booked seats and they allowed us to move. We really should get a rebate for this leg since we were put in the wrong seats."
Minusy: "1. Paying $236 for pre-booked seats and not getting them 2. Trays which collapse when drinks put on them and having to eat on a tray when plane is hitting turbulence. 3. Seat light not working 4. Horrible Boarding process in Heathrow and overcrowded waiting area in both Manchester and Heathrow terminals. 5. Being assigned other seats on return trip despite calling 2 weeks before to confirm we had the pre-booked seats. 6. Phone calls prior to check in and talks at check in could not resolve the seat issues. One excuse at check in was poor exchange of data between Iberia and BA. but we booked the advanced seating via BA website."

Plusy: "Loved the entertainment. Lots of choice. Food was good and the crew were very friendly"
Minusy: "Reduced leg room"

Plusy: "Although flight delayed 3 hrs, crew kept us informed and offered food vouchers during the wait."

Plusy: "Good free entertainment options and friendly staff."
Minusy: "Uncomfortable, tight seating."