Znajdź tanie loty na trasie Katowice-Pyrzowice - Lizbona (KTW - LIS)

Kayak did not forward me bookin confirmation and I paid extra 60€ At Ryanair no customer service desk. Nearly missed flt. Never again w Ryanair

I appreciate that the flight time was short and we landed safely. It was convenient to be able to check in online and the app is straightforward to use. Outbound flight was pleasant and seamless.

Return flight - No announcement, departure board update, explanation or apology for the delay in flight departure. Passengers were called to board and left waiting in line for over an hour with zero communication as to why we were unable to board our plane. This was my first time flying with Ryan Air and I was greatly disappointed. Budget airlines should not equate to budget customer service.

Nothing

Everything. AND missed flight to Athens!!

The only thing good with this flight was the time keeping.

The first time travelled with Ryanair and the last.Seating uncomfortable, back rest to upright.Difficulty understanding the crews public announcing over tannoy system.Allocation of seats diabolical. Not a lot of advantage being a priority passenger from non priority. Suggest implement similar procedures to jet2. Would learn a lot.

I appreciate that the flight time was short and we landed safely. It was convenient to be able to check in online and the app is straightforward to use. Outbound flight was pleasant and seamless.

Return flight - No announcement, departure board update, explanation or apology for the delay in flight departure. Passengers were called to board and left waiting in line for over an hour with zero communication as to why we were unable to board our plane. This was my first time flying with Ryan Air and I was greatly disappointed. Budget airlines should not equate to budget customer service.

We missed our flight because ryanair had originally put gate A7 when we got there (we arrived about an hour and a half early). And then later, they changed the gate to A9. When we realized what had happened the plane had already boarded (although not yet taxied) and they would not allow us to board. We had to buy another immediate flight and spend 100 euros each unexpectedly. Terrible experience.

Pleasant crew

Delay, poor ommunication, no explanations.

Nothing

Everything. AND missed flight to Athens!!

Awful experience with Latvian staff during boarding. Luggage passed weight and size inspection from Milan to Riga. It has also passed inspection in Riga, but was checked again during boarding. Staff did not want to work with us and penalized my kid by charging him 53 Euro luggage fee. Disappointed that some staff members have suaded us to never fly Ryanair again

This is the terrible airlines that we have ever experienced. It’s not organized at all. After booking the ticket, I didn’t say we have to check in 2 hours prior to not to get charged at the airport. When we stand at the encounter, everyone in line didn’t know this and had to turn around to get in the different line to pay for checking in. After that, we had to get back in a long line and the lady didn’t mentioned that she can check in our luggage’s. With that being said, we had to go back to other encounter to pay for checked in luggage. We paid almost $200 for checking in and luggage. How stupid is that? We and other customers in line all said we felt it’s the rip off. We come to Ireland for vacation and expected it would be welcome and nice. This turned us off. Never fly with this airlines again. Thumbs down!!!

The price of checking a bag cost twice as much as the flight...just the process of getting the bag checked was stressful would’ve been better served taking the train

Pleasant crew

Delay, poor ommunication, no explanations.

Pleasant crew

Delay, poor ommunication, no explanations.

We missed our flight because ryanair had originally put gate A7 when we got there (we arrived about an hour and a half early). And then later, they changed the gate to A9. When we realized what had happened the plane had already boarded (although not yet taxied) and they would not allow us to board. We had to buy another immediate flight and spend 100 euros each unexpectedly. Terrible experience.

Kayak did not forward me bookin confirmation and I paid extra 60€ At Ryanair no customer service desk. Nearly missed flt. Never again w Ryanair

Cabin crew very good, lovely flights out and back but food sparse. Lots in the in flight magazine but seemingly little on board. I was v hungry!! Mr O'Leary, love the cheap flights and booking system fine but you could make more money from better food options. Pity.

Much waiting in line for most of an hour bofore gate opens and incredibly slow inflight food service

Smooth flight

No terminal connection

The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service.

2 hrs late and we missed all our following connections as a result.

Easy to book. Comfortable flight.

Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it.

The crew lady was nice and I liked the food even though it was a one hour flight

Again delay

All Good

calm

the above

Food/drink options

Boarding process. Flight delayed

The crew was very accommodating. Entertainment was good.

I wasn't aware beforehand that I could request a dairy free meal.

Good seats and wonderful flight crew.

NO MOVIES.

Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise.

Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one.

I appreciate that the flight time was short and we landed safely. It was convenient to be able to check in online and the app is straightforward to use. Outbound flight was pleasant and seamless.

Return flight - No announcement, departure board update, explanation or apology for the delay in flight departure. Passengers were called to board and left waiting in line for over an hour with zero communication as to why we were unable to board our plane. This was my first time flying with Ryan Air and I was greatly disappointed. Budget airlines should not equate to budget customer service.

Easy of checking in bag and the person working the counter was extremely nice and personable. They flight crew was very pleasant. Decent leg room. More than some other airlines.

Dirty cabin. Being 1.5 hours delayed on a nice day. God forbid there was an actual storm lol. Why was our luggage in a completely different terminal and NO ONE told us how to get to it? Seemed like there was confusion about the gates when we landed and sat in the plane an extra 15/20 mins trying to get some one to bring over the bridge.

The only thing good with this flight was the time keeping.

The first time travelled with Ryanair and the last.Seating uncomfortable, back rest to upright.Difficulty understanding the crews public announcing over tannoy system.Allocation of seats diabolical. Not a lot of advantage being a priority passenger from non priority. Suggest implement similar procedures to jet2. Would learn a lot.

It was cheap, so, I won't complain.

It was cheap, so, I won't complain.

not much

The worst food I have ever had the displeasure of having in my mouth. The staff kept bumping into me and therefore did not sleep at all.

Transfer route through Frankfurt Airport was tight but not as tight as outbound. Lovely crew.

Bus to plane at departure, no room in overhead lockers as space taken up with small bags

Very attentive flight attendants. Two meals served and liquid refreshments offerred multiple times. Entertainment options were great! And patient fellow passengers who listened to a kid scream for most of 9 hours.

Paid for Wifi. Marginal performance at best.

My luggage did not arrive on the flight from Frankfort to Athens. The Lost Luggage staff was very helpful, but the process took a long, long time. Then when my luggage arrived the next morning, no one was staffing the Gold kiosk, so it took another hour and a half to get my luggage. (We had received an email saying that the luggage would be available at 7:30; no one was there to provide it to us)

We got to our destination.

There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own

The crew was very nice. The flight was ok

Not much of a food choice..

2 hrs late and we missed all our following connections as a result.

The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service.

Pleasant crew

Delay, poor ommunication, no explanations.

Easy of checking in bag and the person working the counter was extremely nice and personable. They flight crew was very pleasant. Decent leg room. More than some other airlines.

Dirty cabin. Being 1.5 hours delayed on a nice day. God forbid there was an actual storm lol. Why was our luggage in a completely different terminal and NO ONE told us how to get to it? Seemed like there was confusion about the gates when we landed and sat in the plane an extra 15/20 mins trying to get some one to bring over the bridge.

Awful experience with Latvian staff during boarding. Luggage passed weight and size inspection from Milan to Riga. It has also passed inspection in Riga, but was checked again during boarding. Staff did not want to work with us and penalized my kid by charging him 53 Euro luggage fee. Disappointed that some staff members have suaded us to never fly Ryanair again

It was cheap, so, I won't complain.

It was cheap, so, I won't complain.