Znajdź tanie loty z Gran Canaria do Polski

Plusy: "Crew was very pleasant and kind"
Minusy: "Seats are small and not much legroom, like on all flights. I hadn’t found a way to pay for a checked bag online, so that process was a little awkward - had to leave my passport and boarding passes at the check in counter, walk to the ticketing counter, wait in line to pay, then walk back to the check in counter. But the staff was very friendly and kind."

Plusy: "The flt attendants were very good but not exceptional. The entertainment screen was the best I have experienced. Coach was as cramped as every other airline I have flown. Seats were not very comfortable. Food was delicious."
Minusy: "Lufthansa, (and all other carriers) need to remove a couple rows of seats in economy class and give passengers the space they deserve. Seats on international flights need to be more comfortable also."

Plusy: "nice crew"
Minusy: "old planes with bad seats and no chargers or entertainment"

Minusy: "Well,my whole trip was an adventure! Problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so i missed the flight and the checked in bag"

Plusy: "Service was good. Flight attendants were friendly"
Minusy: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"

Plusy: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Minusy: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."

Plusy: "Yes,very helpful"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Having a seat on the plane after it being delayed over 5 hours,"
Minusy: "Leaving on time."

Plusy: "Typical low cost economy uncomfortable seats and service. Plane left over 3 hours late."
Minusy: "Could have informed us accurately about the possibility of making the connecting flight to our final destination. Gate we were sent to had left 45 minutes prior."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Overall"
Minusy: "Nothing to add?"

Plusy: "The crew was very friendly and provided excellent service"
Minusy: "The seat could have been a little bit more comfortable. Then again for a long trip, unless you are in business or first class, it's not going to be that comfortable."

Plusy: "Space in cabin, friendly crew and nice food"
Minusy: "Shorter stoppage ;)"

Plusy: "Nice crew and comfortable seats."
Minusy: "Not a fan of the sandwich provided."

Plusy: "Good food, good drinks, good flight attendant crew"
Minusy: "Seats were not very comfortable. There were also no air vents"

Plusy: "Nice to have more legroom, crew was egficient and accomodating, they treated a sick passanger in the row in front of me with great empathy and professionalism."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Everything was fine, the crew was excellent. We liked that Lufthansa did provide the special meals (that we requested on-line) for our family."
Minusy: "The boarding was rather slow (but not extremely so). Calling boarding by row ranges, like some other airlines do, may speed it up or make it more comfortable. The seats were not too comfortable, but within what one can expect for an Economy class --- and not too bad, either."

Plusy: "Staff was great."
Minusy: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Minusy: "Flight was late."

Minusy: "Had seat next to 2 big ove weight people so I only could use half of my seat :("

Minusy: "Opóźnienie lotu"

Plusy: "Ease of boarding, flight arrived ontime"
Minusy: "No complaints"

Plusy: "Seats were comfortable in Economy section. Crew provided drinks regularly and dinner and snack were adequate. We received special assistance from staff at the airport and that was really appreciated."
Minusy: "All airlines seem to serve pasta or chicken options. It would be nice to have other selections."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "flights were on time"
Minusy: "food quality can be improved"

Plusy: "Schedule was followed."
Minusy: "At Budapest Airport only one check-in desk, #1 was shown on the big board for this flight and the airline Lufthansa was only shown above the check-in desk #1, which was dedicated for First/Business and M&M Gold status travellers only. Many economy class passengers queued there and at the end they were all redirected to check-in desk #3, as that was designated for Economy class passengers (however not any Lufthansa sign was shown above. When I mentioned to the ground crew (Celebi) that they should improve signs and not mishandle travellers, the person in charge (Nikolett Magyar) said to me arrogantly that they are right, and nothing they would do to improve the signs and passengers' information. This is far what I expect from LH representative, even if subcontracted and not an employee. That behaviour made my journey sour as travelling - especially with not a budget airline - is not just getting from A to B, but an experience which is worth to remember for good reasons, but not certainly for bad ones."

Plusy: "Service was efficient and non invasive."
Minusy: "We had to land in Bari, due to weather, and the airline initially wanted to take us back to Munich for the night and return to Naples in the morning. They ultimately opted to drive us down to Naples but didn’t arrive at that decision until we’d been on the ground for quite a while."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Minusy: "No problems average flight slight delays."

Plusy: "On time and professional boarding. Comfortable flight and friendly flight attendants."
Minusy: "Nothing to say."

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Accurate. Friendly."
Minusy: "My suitcase weal broke during the flight!!"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "Cancelled"

Minusy: "We missed this flight because previous flight from Germany was late. After running like mad people thru the Frankfurt airport- we only found out they have left - many people missed the flight!"

Minusy: "No special dish for kids food or atleast wasn't offered on the flight to us"

Plusy: "Good plane"
Minusy: "No entertainment on board of the aircraft"

Plusy: "Stressed out crew. No pillows."

Minusy: "Free wifi"

Minusy: "Allow business passenger to use front bathroom."

Plusy: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Minusy: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Plusy: "Usual faultless KLM experience"
Minusy: "Nothing."

Minusy: "Delay due to strike"

Plusy: "economy plus seats were nice, great movie selection, especially international movies"
Minusy: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Plusy: "very nice crew"
Minusy: "my baggage was lost"

Plusy: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Minusy: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Plusy: "Just as I expected. And I made my last connection easily."

Minusy: "Don’t be late"

Plusy: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Minusy: "Everything was very good."

Minusy: "Entertainment"

Minusy: "We had 4 hour delay causing a stop over at 3am. So yeah"

Plusy: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Minusy: "Not having to walk outside in Edinbur4gh to board the flight."

Minusy: "Flight cancelled"

Plusy: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Minusy: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Plusy: "I love the food"

Plusy: "Lovely crew, very helpful"
Minusy: "N/A"

Plusy: "Quick flight"

Plusy: "Flight duration"
Minusy: "Very stingy with the drinks Cramped seats"

Plusy: "Nothing to mention"
Minusy: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Plusy: "Very pleasant, professional crew"
Minusy: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"

Plusy: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Minusy: "Not happy to pay extra money for my case"

Plusy: "punctuality of boarding and flight time"
Minusy: "attitude of crew in business class: no sense of true hospitality"

Plusy: "Efficient crew"
Minusy: "Long, slow line at check in. Not many new movies or tv shows"

Plusy: "Arrived early!"
Minusy: "Boarding seemed disorganized."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Left ontime and service was excellent."

Minusy: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Minusy: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Plusy: "The staff was very helpful and professional. Promp response to calling for attention."
Minusy: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Plusy: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Plusy: "Bording was good and general flight ok"
Minusy: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Plusy: "On time"

Minusy: "Delayed!"

Plusy: "The staff was extremely pleasant. Food was good!"
Minusy: "Have no complaints"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Helpful and smiling cabin crew."

Minusy: "Dutch sub titels would be nice."

Plusy: "Flight was delayed for three hours and was a very stressful flight"
Minusy: "Flight was not on time and got to destination very very late pier management of aircrafts"

Plusy: "Good multi media access and content"

Plusy: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Minusy: "Not much to comment on here."

Plusy: "Crew was very helpful.food"
Minusy: "Food was not upto the mark."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "I liked the service and the food"
Minusy: "The lack of movie choices"

Plusy: "The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could."
Minusy: "It was just a relatively quick, unremarkable flight."

Plusy: "The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use...."

Plusy: "the diverse amount of films"
Minusy: "the food could have been better."

Plusy: "Seat was comfortable. Entertainment was great. The service by the crew was great."
Minusy: "It would have been nice if the armrest went as far back as the seat. Flying with my partner, she doesn’t sleep well on planes unless she can completely lean on me. The armrest between our seats only retracted to the upright seat level."

Plusy: "The food was amazing"
Minusy: "The seats could have more space"

Minusy: "Seat was super narrow."

Minusy: "The flight was cancelled without explanation"

Plusy: "All good."
Minusy: "Gluten free meal was selected and paid for before the flight, but for some reason the crew didn't have the option available for me once on board. Nevertheless, they tried to be their best. More drink's without extra charge. Follow Lufthansa service and all will be grand."

Minusy: "Everything was excellent"

Plusy: "Great food, typically on time and very prompt. entertainment was good. It was an older plane so the actual screens and monitors or outdated."
Minusy: "There were several babies crying for at least 2/3 hours and of course it is not the fault of the crew or airline. But that definitely left a lot of people dissatisfied with an overnight flight in which we are hoping to rest before arriving in Copenhagen. Seats are getting smaller and smaller. Spaces are very tight but that seems to be the norm with all airlines"

Plusy: "The airplane clean ,Food good etc."

Plusy: "Loved the service. Nice small plane. Very easy boarding. This is a quick inter-city flight. The plane is small and agile. It did some pretty nimble turns and sharp banking that might be a little too exciting for some."

Plusy: "Efficient, on-time service; plenty of overhead storage room."
Minusy: "Small cramped seats were inappropriate for an international flight."

Plusy: "Nice staff, comfortable seats with good room, complimentary beverages with refills offered."
Minusy: "Late leaving, when boarding in CPH had to wait in extremely hot area once past the desk where our boarding passes were scanned and then the area where we had to queue just prior to boarding the plane was glass and therefore extremely hot. The worst issue was that there was one family with extremely loud children with the parents doing nothing. I saw a steward way up the plane looking down at them at one stage while serving another passenger but she did nothing. I like children but this was constant with the father actually encouraging the children to make more noise once he realised that other passengers were annoyed. There were plenty of other children on the plane who were behaving. Although SAS staff were aware of this they did nothing to ensure the comfort of the other passengers. One friend of mine stood for about 40 minutes at the back of the plane and another for about 20 minutes to get away from this constant noise as it was so loud and persistent. I had to listen to music to block it out.SAS staff should have intervened because this was very loud and as I have said constant i.e. every few seconds for most of the flight."

Minusy: "I will never fly with spirits again.. ever"

Plusy: "Great flight on SAS"
Minusy: "Very good food and outstanding choice of movies as entertainment."

Minusy: "I didn't like having to buy alcohol or anything extra on an international flight."

Plusy: "Seats are pretty comfortably and spacious for economy class (I’m small though, so take that with a grain of salt). The lunch was pretty solid, would have preferred a hot breakfast. The vegetarian breakfast was grilled veggies with fruit and yogurt on the side, kind of a mish-mash of things."
Minusy: "- Would have liked a better breakfast - More entertainment with subtitles (esp foreign films) - More entertainment selection"

Plusy: "The food."
Minusy: "The seat are so narrow"

Plusy: "Staff efficient."
Minusy: "Leg room is tight. No free alcohol. Dinner was very good. Lunch snack was tasteless."

Plusy: "I liked that boarding and take off went smoothly. The cabin crew was extremely nice and always was there when you need something!"
Minusy: "There was no snack served."

Plusy: "There was absolutely nothing I liked."
Minusy: "We didn't have a flight. Our flight was canceled at the airport. We were told 10-15 minutes after our boarding time that there would be a delay, but we should check back in 45 minutes. So, we never made it to Stockholm to take that flight back home."

Plusy: "N/A"
Minusy: "No food service whatsoever. Not even a bag of pretzels or peanuts. You have to pay for soft drinks. Really? A can of soda costs less than 50 cents. Bathrooms were not cleaned at all. Soap dispenser was empty for the entire duration of the flight. No entertainment."

Minusy: "Flight delayed so that would not be able to make the SAS flight. Therefore had to switch flights to go to CHicago instead. But initial flight was booked under alaska--but boarding pass unable to be printed from any of the kiosks and we were told to talk to American. American didn't know anything about it. THen stood in Assistance line for 45 minutes to be told that we needed to talk to VIrgin American. They rebooked us on to American, which then promptly was also delayed for several hours, and we thereby missed our connection. Throughout the process there were no customer service representatives either in person or on the phone who were remotely helpful. Overall, worst travel experience of my life."

Plusy: "Fast flight, drank some coffee."
Minusy: "It was a quick flight, nothing much to say."

Plusy: "The crew and aircraft were nice."
Minusy: "Checking into the flight in Athens was a complete cluster. The cue line was rerouted multiple times for passengers checking into the flight. This caused confusion, delays and frustration. Initially, only one gate agent was checking in the flight. Unreal."

Plusy: "Great service, on time departures and arrivals. Two meals on the trans Atlantic portion of our trip."

Minusy: "The flight was cancelled causing a domino effect of plans. I spent the evening and morning canceling and trying to reschedule plans. Your airline rebooked me for a flight the next day that ended up having air filter problems. I lost 3 days of vacation from the 10 total I get a year and from the 8 I had taken for my vacation."

Minusy: "Flight delayed too long, 2 hours. No snacks, only drinks."

Plusy: "Everything went smoothly. Timely boarding in a very efficient and comfortable process. Really great food and accomodating staffing"

Minusy: "When trying to board in Copenhagen there were some mishaps, but these were mainly caused by people ignoring signs along the way. They did not offer any complimentary snacks at all. Only one drink"

Minusy: "Seat was uncomfortable."

Minusy: "My 1st experience on SAS & everything was late: takeoff over an hour late, and upon arrival in CPH we were delayed again to exit the plane because they couldn't get the skyway door attached to the plane."

Minusy: "We missed the connection and they rescheduled us on another connecting flight with further delays. This airline doesn't seem to care about their customers."

Plusy: "Modern plane, great entertainment system"
Minusy: "Paying for booze, vegetarian breakfast is awful."

Minusy: "No priority check boarding for business class in Compenhagen"

Plusy: "We got to sit in the emergency aisle so I can't complain about comfort. The staff was really friendly (although they were really rude on the way over 10 days earlier, so I guess we just got lucky with a nice crew for this one)."
Minusy: "You only get one free non-alcoholic drink on this flight and that's really stingy for a 7+ hour a long haul. Drinks should be free on a long haul, especially non-alcoholic ones. There aren't any free small snacks like chips or peanuts. You have to pay for everything and the menu is exorbitantly over priced. It's a cheap and insulting customer strategy. They can save a few bucks in overhead on each customer this way, but they are losing money in the long run because I'll never book with them again due to their tawdry actions. I doubt I am alone."

Plusy: "No problems, great crew, easy check in and on time!"

Plusy: "nothing exceptional but the attendant did give us some water for free."
Minusy: "This is a non frills flight and that was expected but I NEVER expected to pay for bags to be checked on an international flight. 66 Euro per bag. It was the first time I had paid for checked bags on an international flight. I will look elsewhere next time."

Plusy: "paying extra for more legroom"
Minusy: "Everything, small seats, lack of variety for movies, poorly trained staff, lost baggage, delayed flight and missing connection. SAS has dropped in quality"

Plusy: "The dinner was great!"
Minusy: "The variety of movies was more limited than I expected."

Minusy: "Too much meat in meals."

Plusy: "We were very impressed by the customer service and how comfortable our flight was. I will definitely fly with SAS again."

Minusy: "Not even one bag was included!! And to add a bag is extremely expensive!!! Paid five hundred dkk for one bag!!! Terrible service as well!!!"

Plusy: "Easy upgrade to business"
Minusy: "Breakfast. A bit strange to have cold salad with cous cous in the morning but perhaps it was meant as a combo lunch"

Plusy: "The flight crew (flight attendants are the best I've encountered in terms of tone and hospitality) cleanliness, the food, frequent offers of water, your own TV and numerous options for entertainment and ability to track flight"
Minusy: "Like the sleek style but still wish there was a little more leg room"

Minusy: "Crew at check-in at ARN extremely unhelpful. Got conflicting advice on how to check in my back pack. The whole chaos resulted in the fact that my back pack never arrived in CPH. Nobody helped me much at CPH airport as well. I had to personally go to CPH airport to pick up my luggage the next day. No compensation was offered. I was really disturbed."

Minusy: "Customer Service was terrible at the counter. Check in was aweful. Surpirse very expensive bag fee. There was no effort to make me aware of the bag fees before the flight. Automatic recheck of bags didn't work. Everything took longer than expected and nobody was interested in helping solve the problem."

Plusy: "plane interior seemed new/clean. Big TVs and lots of movies in the SAS Plus / Prem economy seats."
Minusy: "The cabin crew was pretty terrible...ranging from being generally disinterested to actually actively hostile towards passengers. No wonder SAS is in such dire straights. Would never choose to fly SAS again."

Minusy: "It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth."

Plusy: "The crew was super nice. Everything went smoothly."
Minusy: "My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!"

Plusy: "We upgraded to first class and everything was perfect!!"
Minusy: "Nothing"

Plusy: "Good crew. No crying or screaming children is always good. Dinner was decent & nice that it comes with a glass of wine if you wish."
Minusy: "Packed in a sardine can for 9 hours is not fun. Being bussed out to a remote location for a wide bodied plane is crazy. At least at ORD we had a gate."

Plusy: "NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES"
Minusy: "EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS"

Plusy: "Flight was canceled"
Minusy: "Flight was canceled"

Minusy: "Long Delay"

Plusy: "The only salvation was the entertainment choices. ."
Minusy: "The planes need to upgrade the seats. When we were served food if the person push their seat back your food tray would flip like two did on our flight. Staff was jaded and sarcastic. I'm glad I had a discounted flight. I'd be angry if I paid full price. Poor staff, seat architecture, and poor food."

Plusy: "Entertainment was fine"
Minusy: "On my ticket I selected the lacto-ovo vegetarian meal and I never received it. I told the flight attendant and he said “we don’t have any more, chicken or fish”. I said “I am a vegetarian” and he gave me a tiny salad, a bread roll, and a chocolate mousse. I was very hungry as I hadn’t eaten in 9 hrs"

Plusy: "sporo miejsca na nogi"
Minusy: "możliwość wyboru posiłków"

Plusy: "Servicio"
Minusy: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"

Minusy: "Not enough space for hand luhggage. Changed gate very short before boarding. No gluten free meal available on board."

Minusy: "Wifi"

Plusy: "Superb food"

Minusy: "Dinner (entree, salad, shrimp appetizer, roll, and flan) and breakfast (fruit,croissant, roll,meat, cheese) were delicious -- but left us stuffed.Outstanding service. Milk or creme with coffee would have been nice."

Plusy: "very pleasant all cruise, and food very delicious"
Minusy: "nothing"

Plusy: "There is enough space between seats. Good selection of movies."
Minusy: "Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS."

Plusy: "Ciepły posiłek na pokładzie, dobre winko"
Minusy: "Opóźnienia."

Plusy: "O"

Plusy: "Odprawa"
Minusy: "Duwersyfikacja miejsc w samolocie / płowa rzędów do 12 wygodniejsze oraz z większymi odstępami miedzy rzędami, propozycja zmiany miejsc w tej samej klasie ( economy) za dodatkową dopłatą jest słabym rozwiązaniem - po tym doświadczeniu nie będę polecał podróży liniami TAP"

Plusy: "Probably won’t buy from Kayak again."
Minusy: "Charged double for baggage on moble check in. Called 3 times - spent over an hour to find out since I bought discount tickets no refunds for excess baggage. I didn’t want excess baggage their website automatically charged double - website said ecess charged automatic when checking in. Won’t use kayak again."

Minusy: "Our tickets were economy class Y for all of our flights, and we each checked a bag free on the outbound trip. But, returning we had to pay 170 euros for our 2 checked (1 each) bags. TAP (Air Portugal) in Toulouse said our outbound flights were "Basic" fares while our return flights were "Discounted" fares. Discounted fares do not include checked bags while Basic fares include 1 free checked bag. We paid $3,106.36 for the round trip for both of us, which hardly seems like a discounted fare, before paying an additional 170 euros on the return flight. I will be looking into filing a Class Action suit trying to recover all overcharges on behalf of all passengers."

Plusy: "The staff were somewhat helpful, and fairly friendly"
Minusy: "The seats for a 5-hour flight couldn’t recline. The plane was freezing, there was no entertainment on the flight, and the seating wasn’t evenly distributed. There were many economy rows with only one person, then rows right next to that full with three people. The food wasn’t good either."

Plusy: "Great flight, friendly and helpful crew."
Minusy: "Didn’t connect to entertainment didnt"

Minusy: "This survey is useless. Keeps putting things wrongly and drops things"

Plusy: "Missed our flight due to initial delays."

Minusy: "Very salty food. Flight was delayed so I almost missed my connecting flight."

Plusy: "Good service, nice meal."
Minusy: "No USB ports or movie choices. Entertainment screen very small."

Minusy: "Even though I paid for my seats they weren't reserved and I had to request new ones. I paid €80 for them so I'd imagine they would have been reserved. Then they took my blanket when we were getting close with no explanation even though I was cold. I don't get this airline."

Minusy: "Both flights delayed by hours which took my short one day of traveling into two very long days."

Plusy: "It was fine, on time. I didn't have a checked bag or I would have waited in line at check-in for at least 30-45 minutes. Online check-in was relatively easy and digital boarding pass was convenient."
Minusy: "Seats are small, if you need to check a bag it will take forever. The underseat area is much.smaller than other airlines. The flight was very delayed because of some discrepancy regarding the number of passengers. Nothing seemed to be wrong but it took forever!"

Minusy: "flight was delayed. ended up missing our flight from newark home."

Minusy: "Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later."

Minusy: "Flight was delighted and service staff was slow"

Minusy: "Baggage fees were unacceptable. All but one of my group of 12 had to pay and we were not told why. It was not clear that this should have been done via the website prior to the flight and why is it significantly cheaper online? Very disappointing."

Plusy: "Seats are fine. Flight was on time."
Minusy: "Food was bad. Not much water given. No snacks between meals. Old entertainment system."

Minusy: "Be aware at check-in. It seems TAP never keeps the promise on the seats you reserved/paid for. The seats reserved appear in your e-ticket and in their app after purchase. But at check-in you find you were moved to the back and to the middle. All good seats gone. Has happened frequently with us!"

Plusy: "We were traveling with a 7 month old so boarding was made easy by the crew. Most of the crew were quite pleasant during the flight."
Minusy: "The entertainment system hand piece failed so you were unable to select channels, turn the over head light off or ever call for assistance. We had to get another passenger to do that for us. Ultimately the light bulb had to be removed from the fixture. During the flight, we asked for more refreshments and were told we could only have water by a flight attendant. Upon arrival at our destination with a child in hand, our stroller was not unloaded at the gate so we had to carry our child and all that travels with him to the baggage area. For anyone travelling internationally, you will know this is generally quite a distant from the gate in major airports. The strollers and car seats arrived in baggage 30 minutes after the main luggage. When staff were approached they were short and appeared very disinterested in helping. TAP failed on this flight home."

Plusy: "Easy trip from London"
Minusy: "Not sure what was in the sandwich."

Plusy: "The crew"
Minusy: "Seats and food"

Minusy: "My reservation was cancelled."

Plusy: "Boarding was excellent. Flight was relatively smooth."
Minusy: "Seats in economy were uncomfortable. Food was fair, at best. Wine was offered with dinner(a plus) but only once."

Minusy: "Food"

Plusy: "Nothing"
Minusy: "Flight was overbooked by over 20 people and even though we got the airport 2 hrs early to check in we were bumped from the flight. Next flight available was not for over 8 hrs later that day. Rude and not helpful employees. No gate announcement when flight was then delayed. Most American size carry one do not fit in overbooked head and was forced to gate check."

Plusy: "N/A."
Minusy: "Our tickets said our flight was at 11. We got to the airport two hours early but found out our flight was actually at 10 (they wouldn't let us to try to make it). The airline didn't take into account / adjust the local time when we booked. Multiple customers experienced the same issue. We had to buy tickets on another airline."

Plusy: "Friendly staff, decent food, complimentary wine!"

Minusy: "No water, but it's a short flight so they probably just didn't have time."

Plusy: "They served a sandwich."
Minusy: "I flew TAP in sept 2016. It was full service invoked TAP again because of this and then had to pay for a small checked bag at the airport. Also there were a lot of sick people on this flight. Two people near me theew up."

Minusy: "this was a very last minute flight to return home. It was cancelled within hours. I am very disappointed."

Plusy: "Roomy, clean, meals included-didn't think airlines did that anymore, very friendly staff"
Minusy: "Nothing-no entertainment but this was a short flight so didn't matter to me"

"Spozniony jak zwykle"

"3h opóźnienia"

Plusy: "Plane on time, new plane, nice crew."
Minusy: "Ability to move seats."

Plusy: "Mało ludzi leciało dzięki temu sprawnie i szybko ale to pewnie zasługa Koronaściemy :-)"
Minusy: "Fotele i ilość miejsca."

Minusy: "Można podać wodę do picia i mały poczęstunek."

Plusy: "On time"
Minusy: "We got sanatizer when boarding which was so small like a stamp, useless"

Plusy: "Fast and smoothy check in"
Minusy: "After arrival to budapest not platformy ready and waiting over 10minutes"

Plusy: "The leg space"
Minusy: "The don't let you sit together unless you pay extra, it's absolutely absurd. Thay put us on the opposite side of the airplane."

Plusy: "The crew was very professional and I cannot complain about that."
Minusy: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."

Minusy: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."

Plusy: "Nothing. Horrible experience overall, but what you pay is what you get."
Minusy: "Pretty much everything..."

Plusy: "Absolutely nothing"
Minusy: "Everything"

Plusy: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Minusy: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."

Plusy: "Prices on in flight purchases"
Minusy: "Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed..."

Plusy: "We landed"
Minusy: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"

Minusy: "Więcej miejsca na nogi. Brak opóźnień."

Plusy: "Once boarding started it was very fast and flight left shortly after"
Minusy: "Seats are very uncomfortable"

Minusy: "Better organization on the boarding process, i.e. separate lines for priority and normal."

Minusy: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."

Minusy: "Application instruction on baggage hande king and que to boarding."

Plusy: "Cena za bilet i punktualność."
Minusy: "Bardzo ciasne i niewygodne fotele. Pogoń za zyskiem ma swoje granice. Ograniczam loty w WizzAir do minimum."

Minusy: "Was delayed"

Plusy: "Nie było źle Ale fakt że odprawę przeszedł nietrzeźwy Pan do którego wezwano ekipe medyczna I.lot opoznil sie o 40min"
Minusy: "Troche wiecej zwracac uwage jacy pasażerowie wchodzą na pokład A nie skupianie i polowanie na walizki.kto ma za duża i może dodatkowo zapłacić."

Plusy: "Wygodne fotele dość czysto"

Plusy: "Czysty samolot"

Plusy: "Start i lądowanie o czasie."

Minusy: "Okolo 140 pasazerow z priority i proba ich upchniecia do 1 transferu. Na pokladzie syf brud malaria. Samolot nie byl sprzatany po poprzednim locie. Kolejka priority bez widocznego oznaczenia i z tego powoduprzepychanie sie przez ludzi bez priority."

Plusy: "Dolecieliśmy."
Minusy: "Opóźnienie o niemal 2h, obsługa średnio miła"

Plusy: "Obsługa bardzo uprzejma, pomimo zmęczenia i " długiego dnia""
Minusy: "2h opoznienia"

Minusy: "Lot był.opozniony ponad godzinę do tego jak zawsze mało sprawnie szła kolejka do samolotu!"

Plusy: "I liked how the crew on the plane worked. Very nice."
Minusy: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."

Minusy: "Jak zawsze lot był.opozniony!"

Plusy: "Podróż przebiegła niezauważalnie szybko w miłej atmosferze pod opieką profesjonalnej załogi."
Minusy: "W tym miejscu nie mam nic do dodania. To był naprawdę bardzo miły i udany lot."

Plusy: "The price"
Minusy: "The borsing from terminal 1 is should be highlight The man in the check in and bording wad not nice at all. He didn't answer any question. They took our hand bag. We couldn't take it to the plan and no one explaon why."

Minusy: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."

Minusy: "2 hrs late and we missed all our following connections as a result."

Plusy: "Odlot co do minuty, bezbłędne lądowanie. Brawa dla kapitana Polaka."
Minusy: "-"

Plusy: "Nothing really"
Minusy: "The staff took ages boarding us because they were obsessed with trying to scalp people for exceeding baggage limits. Nothing free aboard, no entertainment, the seats were uncomfortable too."

Minusy: "Lot opóźniony 1.35h. Duszno. Staliśmy w kolejce do samolotu po czym.z powrotem nas cofnęli. Wody brakło a temperatura przekraczała 35st. Tragicznie!"

Minusy: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."

Plusy: "Płynny lot, dobre lądowanie. Sam lot - bez zarzutu."
Minusy: "Spóźnienie 35 minut, co sprawiło, że uciekł nam ostatni pociąg. Ale jest postęp: poprzedni lot z Luton opóźnił się o 6 godzin."

Plusy: "Zwyczajny spokojny dość długi lot."
Minusy: "Ponad godzina opóźnienia !!! Ale to można zrozumieć. Po wejściu do hali odlotów, pomimo elektronicznej odprawy, posiadaniu wydruku z adnotacją Priority i bagażu podręcznego należy się odprawić przy stanowisku nadawania bagaży (kolejka sic !) w celu otrzymania tzw. paper ticket. Oczywiści w moim przypadku nie dodano czerwonej naklejki Priority Boarding !!! Obsługa przy boardingu nie respektuje usługi pierwszeństwa wejścia na pokład. Pierwszeństwo jest tylko przy przejściu do hali tuż przed wejściem do busa lotniskowego. Potem już i tak wszyscy jadą wspólnie, więc pierwszeństwa wejścia na pokład nie ma. Dodatkowo jeśli zostaniesz skierowany przez kolejnego niekompetentnego pracownika lotniska DWC do niewłaściwego z dwóch autobusów (jeden podjeżdża do przednich schodów, drugi do tylnych) musisz się przeciskać przez cały, pełen pasażerów i bagaży pokład samolotu, ponieważ procedury !!! nie pozwalają przejść do odpowiedniego wejścia, np. tylnego mając miejsca 29. Nigdy więcej Wizzair, którego pracownicy pokładu twierdzą, że odprawa i boarding nie jest zależny od firmy Wizzair. Tylko dlaczego to Wizzair pobiera opłatę za usługi typu Pierwszeństwo wejścia na pokład ?"

Minusy: "I didn't check in, in advance as when logging on to the airline I needed a code. I didn't have the code as I was searching emails for the booking agent and airline when it was (as I later discovered) sent by another name. This resulted in £30 to check in going out and 40 euros back. Desk staff were unhelpful bordering on rude (the cabin staff were fine in that respect. I wasn't the only one at least 20 people queuing on the return with the same issue. Additionally on the delay out they advised food could be brought at the rear of the plane then inflight ran out so some people ate twice while by the time I got to my hotel they had stopped serving food and I had not eaten in the airport sorting out the boarding passes."

Plusy: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Minusy: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."

Plusy: "Flight was delayed. I missed my train home to Ipswich. Long journey home ver late at night"

Plusy: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Minusy: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."

Plusy: "Przestrzeń, załoga, czystość, cisza."
Minusy: "nic"

Plusy: "Space. Priority Boarding"
Minusy: "Strong bad smell. One hour late for departure."

Plusy: "Miła załoga, nowoczesny samolot sprawny odbiór bagaży podręcznych oddanych podczas boardingu-cały lot na +"
Minusy: "Brudne lotnisko po stronie powietrznej, bardzo mało miejsca na nogi..."

Plusy: "Cabin crew podczas dzisiejszego lotu była po prostu genialna! A szefowa pokładu to już w ogóle przeszła sama siebie! Była cały czas uśmiechnięta od ucha do ucha, pomocna i widać było zezalezy jej na tym aby pasażerowie byli zadowoleni :)"