Obsługa, fotele, możliwość ładowania, jedzenie i napoje na plus! Brak anglojęzycznych podpisów w filmach (głównie tylko holenderskie), ograniczona oferta filmów oraz kiepsciutkie słuchawki na minus.
Bardzo dobra obsługa, jedzenie i wygodne fotele. Pomiędzy fotelami na dole są gniazdka elektryczne a w oparciach z przodu złącza USB. Lepiej wziąć swoje słuchawki na małego jacka, bo te które rozdają mogą nie pasować dobrze do Twoich uszu;)
brak informacji że nie będzie ekranów w z filmami :( Przygotowałbym sobie inne zajęcie
Wylot opóźniony o ponad godzinę bez podania przyczyn. Walizka nie doleciała. Odbiór,gdy dotarła tylko z lotniska, nie dostarczają do hotelu. KLM przesyłał mi informacje po holendersku zamiast po angielsku.
Minusy: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Minusy: "It's KLM. What else do you need to know."
Plusy: "very nice crew"
Minusy: "my baggage was lost"
Plusy: "Comfortable seat, great crew."
Minusy: "Flight delayed, no USB port and no entertainment"
Plusy: "Crew helpful. Food good."
Minusy: "Better range of movies please"
Minusy: "Not being 1 hour late"
Plusy: "Seat was comfy and spacious for economy class"
Minusy: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Minusy: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."
Minusy: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Plusy: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Minusy: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."
Minusy: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Plusy: "Crew was in a festive mood, the meal was unexpectedly delicious"
Minusy: "Seats ok, but could be more comfy"
Minusy: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."
Plusy: "We got to Amsterdam on time"
Minusy: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Minusy: "Not enough leg room"
Plusy: "Comfortable and well laid out seat area"
Minusy: "Food was a little substandard for business class"
Plusy: "The seats seemed to have more space on this plane which was nice."
Minusy: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Plusy: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Minusy: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"
Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"
Plusy: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Plusy: "The attendants took great care of us. Super smooth flight."
Plusy: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Minusy: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Minusy: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Minusy: "We did not get two of baggage at the destination."
Minusy: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."
Plusy: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Minusy: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."
Plusy: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Minusy: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"
Minusy: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Minusy: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Plusy: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Plusy: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Plusy: "Consistently high standards"
Plusy: "Very friendly and helpful personnel."
Plusy: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Minusy: "The amount of extras you have to click no to while checking in online."
Plusy: "Excellent experience with the cabin crew."
Minusy: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."
Plusy: "Good efficient flight crew friendly and helpful"
Minusy: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Minusy: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Tickets were cheap but it says no where that food was not included, I travel Austrian, Swiss and Turkish airlines all the time always food is included, never flew Norwegian again
Minusy: "Water should be free on the flight"
Plusy: "Seat was very good. The headrest was conducive to sleeping"
Minusy: "The crew at the check-in counter was inefficient and gruff. At the boarding gate, there was no one there and no announcements until after the time the plane was scheduled to depart."
Plusy: "In flight entertainment"
Minusy: "Insufficient staff to check people in. Over 1 hour delay; no updates were made to the flight boards on the airport. No complementary food or water was provided on this 9.5 hour flight. Landing was bumpy and nerve-wracking."
Plusy: "Smooth flight, good entertainment system, nice new plane"
Minusy: "Very cramped seats, small movie selection, food was average"
Plusy: "The crew was fantastic"
Minusy: "Sat on the runway a long time. Seats could be more comfortable"
Minusy: "Forgot my special food No big deal"
Minusy: "Third party reservations should include automatic baggage transfer, I will think twice before using KAYAK again for this reason. There should be a cash payment option for food onboard. Even if dinner has not been ordered, a minimum should be offered in a selection of snacks and drinks"
Minusy: "If they at least offered complimentary drinks and snacks."
Minusy: "Despite booking premium well in advanced we were never able to choose seats and we got split up and they were not able to seat us together at the gate."
Minusy: "Check in had an incredibly long line, was booty possible to check in online. Took me over 2 hours to make a connecting flight due to the check in, fortunately I had a long layover but it would have been incredibly stressful if my time was more limited."
Plusy: "You get what you pay for. So no food or drink unless you purchase."
Minusy: "The crew just seemed angry. Never Really smiled. If you didn’t pay for a meal plan they could care less about you"
Plusy: "The crew and flight were fine."
Minusy: "I was very unhappy with getting charged for a bag I had as carry on. On my return flight I was forced to check in the backpack and charged. Also once we landed we had to wait an additional 30 mins on the plane because the person in charge of the gate was late."
Minusy: "Baggage claim was a horror show. I was going back and forth, after over an hour of this my bag finally showed up."
Minusy: "przy odprawie on-line powinien być wybór miejsca w samolocie."
Minusy: "It would have been great if they didn’t wake up up an hour and a half before landing on a red eye, just to try to SELL US COFFEE AND SNACKS. Absurd. I’m unnecessarily tired, and still have 6 hours of travel today."
Plusy: "Internet na pokładzie. Uśmiechnięta i enrgiczna obsługa pokładu."
Minusy: "Opóźniony bagaż przyleciał następnego dnia. A czasu na przepakowanie z lotu na lot było 3h więc raczej sporo."
Plusy: "Ease of Stuart airport. Security and boarding was very easy."
Minusy: "Small plane with limited amenities, but that was expected."
Plusy: "When I flew premium on the long haul trip back to FLL the service was better. But probably because I was in premium."
Minusy: "How about making the airport security for Norway and Norwegian airlines be more consistent. My carry on bag was approved on the flight over at both stops and again from Tromso to Oslo. That plane was smaller. But all of a sudden when we go on the 787 Dreamliner my backpack is too tall? Cost me $65."
Plusy: "Nothing much"
Minusy: "No food served No drinks served Rude crew Entertainment system didn’t work"
Plusy: "I like that it left on time and arrived on time"
Minusy: "Crew was unprofessional and sloppy no amenities"
Plusy: "Great flight crew"
Minusy: "The unpalatable airline food"
Plusy: "The options for beverages/food and entertainment"
Plusy: "The plane was comfortable, clean and modern. The seats were not cramped. It was possible to sleep on the overnight flight without interruptions from the crew. The pilot was funny and helpful and landed the plane so smoothly that I didn't even know we had landed!"
Plusy: "Flight was smooth, seats were comfortable with more than the usual leg room. TV screens were large and free. Overall it was a great flight."
Minusy: "My wife and i paid the minimum to board so of course we didn't expect any amenities. But i would think that coffee and especially water would be complimentary anywhere. We were fine without food but I mean how do you have an 8 hour flight and not offer water to passengers unless they request to pay for it."
Plusy: "Punktualność miła obsługa. Polecam."
Plusy: "On time and helpful stewads."
Minusy: "Not serving meals to everyone. Ipaid more fir my ticket so I had a hot meal but my daughter and granddaughter had no food. They bought a salad and sandwiches. So bad almost inefible. How can a French originated flight made such bad food."
Plusy: "The smoothest flight that I ever had! Thank you Norwegian airlines."
Minusy: "Most uncomfortable chairs ever!"
Plusy: "Smooth ride. Wide variety of snack options. Convenient charger for my electronics."
Minusy: "Wish I knew I’m advance the importance of choosing a non-middle seat. The middle seat for 9+ hours was pretty miserable."
Plusy: "on time, friendly staff, no frills, great entertainment selection, liked that there was no cart coming up and down the isles, and you ordered what you wanted."
Minusy: "wish the on board baggage wasn't so stingy."
Plusy: "I flew from BNA ago JFK and when I landed i found out my flight was canceled. they just booked me on the next earliest flight and when I tried to ask about alternatives they were of no help. they also told me my accommodations in NYC for 2.5 days may not be covered."
Minusy: "Rude customer service. No help with getting me to my destination earlier. Unclear on providing necessary information."
Plusy: "Check in was prompt, and easy. Boarding was quick and on time. Staff was pleasant. I don't know why they get bad reviews, their guidelines are easy to follow, and I've been lucky enough to have no problems with them yet."
Minusy: "The seats are a bit crammed, but manageable"
Plusy: "The price was good"
Minusy: "My flight to Rome was cancelled due to the snowstorm and after being redirected to Milan and then Budapest and then Paris, I knew I would never get on the Rome leg of my trip. I would have liked some weather update or communication about the trip as I just kept tracking it online. Sadly missed the flight and lost the money but I know Norwegian doesn’t control the weather"
Plusy: "There was a medical situation on board. The crew kept us informed as to why we were delayed and updated us on the situation and when we would be leaving. A dispute between two passengers was solved by the steward wisely moving one of the parties involved."
Minusy: "Water should be available free of charge on all flights longer than two hours."
Plusy: "the overhead lights were amazing and calming. tv audio was the best I had on any plane so far, and a great selection of movies."
Minusy: "you had to pay extra for food, even water"
Minusy: "Delayed flight, no where to sit, crowded and unorganized. No communication, terrrribleeeeee"
Plusy: "Nice to have in-seat entertainment; however, not many options of videos/movies/shows."
Minusy: "4hr+ delay w/out any effort to compensate on ANY level (before, during, or after the flight), zero accommodations for many inconveniences, not even a free glass of water given on the flight; seats extremely uncomfortable and cabin unbearably freezing during the 10hr+ flight, w/ no blankets or anything available. Also no help from airport employees because apparently no actual Norwegian representatives work at the airport."
Plusy: "Left relatively on time, personal entertainment is always nice on a long flight."
Minusy: "Food/beverage service system is chaotic and confusing, especially if you book your flight weeks or months in advance. We spent 4.5 hours on the tarmac taxiing after arriving at our destination. It was TWO HOURS before the crew even came around offering water. The crew could have do much to make the long wait for a gate less miserable. Minimal intimation was provided, bathrooms remained locked for the majority of the flight and a man ranted the entire time without any crew asking him if there was anything they could do to make it easier. Baggage claim information was not provided ( days three after arrival and I still don't have my luggage)."
Minusy: "Not a very large entertainment selection and food didn't look too appetizing, but nothing out of the ordinary for an airline."
Plusy: "Fast flight, comfortable seats for the price, friendly flight attendants"
Minusy: "Airport terminal was terrible, flight was late to arrive and took forever to board, drinks available limited"
Minusy: "2 hour delay. Incredibly disorganized, enhanced security checks at the gate. Stuck on the runway for an hour. Over 3 hours late. Low-cost airfare, not worth the money I saved."
Plusy: "Entertainment: Many of the latest movies were available."
Minusy: "No complimentary meals Needed to pay for 1 checked luggage for an int'l flight Flight crew was unresponsive when using the on-screen flight attendant request button...unless I was purchasing something. What a rip-off!"
Plusy: "Very good seats and a new plane for good value."
Minusy: "Entertainment system didn't work, ordering system didn't work. When my kid got a black eye from the spring-loaded entertainment system they didn't even have a first aid kit on board with a cold compress--shocking."
Plusy: "The plane was nice and cool, and the music was a nice touch."
Minusy: "The seats were very crowded, little to no leg room available, and the movies kept crashing every time I tried to watch them."
Plusy: "Wszystko oky., jak zawsze.Polecam Norwegiana."
Minusy: "Nie podobalo mi się opóźnienie lotu."
Minusy: "Not even tea or coffee was included"
Very aggressive clerk at the boarding gate. Forcing people to pay for baggage’s that actually fit into their small cage
Lot spokojny. Załoga bardzo pomocna i miła.
W sumie to najsprawniej wykonany lot wizz
Obsługa oraz personel. Nie podobało mi się że lot był opóźniony o ponad godzinę, wejście na lotnisko w Eindhoven trwało 3,5h!
Lot odwołany z powodu COVID
Minusy: "Można podać wodę do picia i mały poczęstunek."
Plusy: "Flight duration"
Minusy: "Leg space, cabin bag allowance more than 5 kg. Water at least to be served onboard a long distance flight."
Plusy: "The food options were amazing and the wine was very nice!"
Minusy: "Flight was late abolutnie 1 hour"
Minusy: "The seats are cramped and you have to pay for snacks and water"
Plusy: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Minusy: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Minusy: "Więcej miejsca na nogi. Brak opóźnień."
Plusy: "Cena za bilet i punktualność."
Minusy: "Bardzo ciasne i niewygodne fotele. Pogoń za zyskiem ma swoje granice. Ograniczam loty w WizzAir do minimum."
Plusy: "Good airport . Punctual flight ."
Plusy: "Nie było źle Ale fakt że odprawę przeszedł nietrzeźwy Pan do którego wezwano ekipe medyczna I.lot opoznil sie o 40min"
Minusy: "Troche wiecej zwracac uwage jacy pasażerowie wchodzą na pokład A nie skupianie i polowanie na walizki.kto ma za duża i może dodatkowo zapłacić."
Plusy: "Wygodne fotele dość czysto"
Plusy: "Start i lądowanie o czasie."
Minusy: "Okolo 140 pasazerow z priority i proba ich upchniecia do 1 transferu. Na pokladzie syf brud malaria. Samolot nie byl sprzatany po poprzednim locie. Kolejka priority bez widocznego oznaczenia i z tego powoduprzepychanie sie przez ludzi bez priority."
Minusy: "Opóźnienie o niemal 2h, obsługa średnio miła"
Plusy: "Obsługa bardzo uprzejma, pomimo zmęczenia i " długiego dnia""
Minusy: "2h opoznienia"
Minusy: "Lot był.opozniony ponad godzinę do tego jak zawsze mało sprawnie szła kolejka do samolotu!"
Plusy: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Minusy: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."
Plusy: "The air hosts and hostesses were very polite and courteous."
Minusy: "The flight was delayed by an hour which meant we missed a connecting bus journey. The space in the seat is very limited and cramped, I was very uncomfortable in the chair with my knees pushed into the back of the seat in front. I am 6ft 1in which is tall but not that tall. Anyone taller might not be able to get into the seat at all. There was a problem with the website so we couldn't check in online and we had tried to change our flight a few days earlier but the website again didn't work, we tried to call a call centre whose number was on there, didn't work."
Minusy: "Jak zawsze lot był.opozniony!"
Plusy: "The Check in was nice and polite"
Minusy: "1. There was a delay in the flight. 2. The landing was horrible 3. The boarding was delayed. 4. The plane was not comfortable ."
Plusy: "Podróż przebiegła niezauważalnie szybko w miłej atmosferze pod opieką profesjonalnej załogi."
Minusy: "W tym miejscu nie mam nic do dodania. To był naprawdę bardzo miły i udany lot."
Minusy: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."
Minusy: "Lost luggage. 3 days since and still no luggage.And they don't have a customer service phone number that I can call. Very dissapointed. I guess that's what you should expect from a low cost flight company. I will never book a flight with them again."
Plusy: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Minusy: "Everything was good"
Plusy: "Odlot co do minuty, bezbłędne lądowanie. Brawa dla kapitana Polaka."
Minusy: "Lot opóźniony 1.35h. Duszno. Staliśmy w kolejce do samolotu po czym.z powrotem nas cofnęli. Wody brakło a temperatura przekraczała 35st. Tragicznie!"
Minusy: "Flight delayed by more than 2 hours, additional 40 minutes in the plain before departure. At least 30 minutes until doors opened. Overall huge delay that totally killed my business day."
Plusy: "Płynny lot, dobre lądowanie. Sam lot - bez zarzutu."
Minusy: "Spóźnienie 35 minut, co sprawiło, że uciekł nam ostatni pociąg. Ale jest postęp: poprzedni lot z Luton opóźnił się o 6 godzin."
Plusy: "Nice crew"
Minusy: "Both flights were Delaid. It was unorganized in every point, felt like chaos. Ryanair sells same services for cheaper price, so I thought it was overpriced."
Plusy: "Zwyczajny spokojny dość długi lot."
Minusy: "Ponad godzina opóźnienia !!! Ale to można zrozumieć. Po wejściu do hali odlotów, pomimo elektronicznej odprawy, posiadaniu wydruku z adnotacją Priority i bagażu podręcznego należy się odprawić przy stanowisku nadawania bagaży (kolejka sic !) w celu otrzymania tzw. paper ticket. Oczywiści w moim przypadku nie dodano czerwonej naklejki Priority Boarding !!! Obsługa przy boardingu nie respektuje usługi pierwszeństwa wejścia na pokład. Pierwszeństwo jest tylko przy przejściu do hali tuż przed wejściem do busa lotniskowego. Potem już i tak wszyscy jadą wspólnie, więc pierwszeństwa wejścia na pokład nie ma. Dodatkowo jeśli zostaniesz skierowany przez kolejnego niekompetentnego pracownika lotniska DWC do niewłaściwego z dwóch autobusów (jeden podjeżdża do przednich schodów, drugi do tylnych) musisz się przeciskać przez cały, pełen pasażerów i bagaży pokład samolotu, ponieważ procedury !!! nie pozwalają przejść do odpowiedniego wejścia, np. tylnego mając miejsca 29. Nigdy więcej Wizzair, którego pracownicy pokładu twierdzą, że odprawa i boarding nie jest zależny od firmy Wizzair. Tylko dlaczego to Wizzair pobiera opłatę za usługi typu Pierwszeństwo wejścia na pokład ?"
Plusy: "Przestrzeń, załoga, czystość, cisza."
Plusy: "Miła załoga, nowoczesny samolot sprawny odbiór bagaży podręcznych oddanych podczas boardingu-cały lot na +"
Minusy: "Brudne lotnisko po stronie powietrznej, bardzo mało miejsca na nogi..."
Plusy: "Cabin crew podczas dzisiejszego lotu była po prostu genialna! A szefowa pokładu to już w ogóle przeszła sama siebie! Była cały czas uśmiechnięta od ucha do ucha, pomocna i widać było zezalezy jej na tym aby pasażerowie byli zadowoleni :)"
Plusy: "Spakuj cisza i miłą atmosferą lotu oraz dobre relacje"
Plusy: "Cheap fare"
Minusy: "No entertainment"
Plusy: "Pleasant staff."
Minusy: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Minusy: "Brak info o tym nad Czym aktualnie lecimy"
Plusy: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Minusy: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Plusy: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Plusy: "Flight was on schedule"
Minusy: "No free drinking water"
Plusy: "szybko jak zawsze"
Minusy: "Wypelnianie dokumentow wymaganych przez polski rząd dla cudzoziemców nie znajacych jezyka....otrzymuja strony a4 drobnym drukiem tylko po polsku,bez tlumaczenia, a zaloga byla dzis ze wszystkich stron, tylko nie z Polski.Nie wiedzieli takze, czy osoby podróżujące tranzytem maja je wypełniać, czy tez nie."
Plusy: "The crew were very welcoming and for a low budget airline, the staff were very professional."
Minusy: "What let me down was the ryanair ground staff at ponta Delgada airport. I was trying to load up my ticket and the lady at the baggage hall was losing her patience with me a bit, for not printing the ticket out. Also I was charged €40 to check my bag in as I thought I already checked it in online, before I came over here. It's a sad way to end this trip, as its a beautiful island."
Minusy: "Lot opóźniony o 1h, zero informacji wcześniej na lotnisku, brak wyjaśnieniem i przeprosin ze strony Ryan Air"
Plusy: "Spore - jak na Ryanair - odległości między rzędami foteli, czyli sporo miejsca na nogi."
Minusy: "Lot był opóźniony ok. 20 minut, mało komfortowa była odprawa i boarding z uwagi na warunki na Terminalu 2 w Lizbonie."
Plusy: "Nothing. I never took a flight so bad in my life."
Minusy: "They could have another line to the people that couldn’t make check-in online, but they prefere to charge you a amount of $55,00 euros. Me and my husband tried to do the check-in online but the system was out off service and than when we tried again, 2 hour before departure, it was no possible"
Minusy: "Przewożnik bardzo słaby.opóżnienie w obie strony.Fotele na baczność,komfort do kitu. Nigdy więcej nie polecę Ryanair."
Minusy: "Communication, comfort, customer service, timeliness"
Plusy: "Dużo miejsca na nogi / ale to dodatkowo wykupione miejsce na nogi. Ma to sens przy dużym wzroście."
Minusy: "W takie upały mogli by dawać wodę za darmo."
Plusy: "Sorry nic"
Minusy: "W samolocie było zdecydowanie za ciepło"
Plusy: "Przybyliśmy na miejsce 25 minut przed czasem!!!!"
Minusy: "Nic :)"
Plusy: "Cheap flight"
Minusy: "Less time in the boarding line and less interruptions to sell things."
Minusy: "Zdecydowanie regulamin Ryanair w przypadku kiedy chce się zmienić kierunek lotu, datę bądź pasażerów. Ceny z kosmosu, zdecydowanie ostatni raz kupiłam u Was bilety"
Minusy: "the heat in the cabin was unbearable"
Plusy: "Got us from a to b."
Minusy: "No announcements or apology for lateness of slight by 1hr 15 mins No tunnels direct to plane from gate. Long flights of stairs from gate to tarmac. 10 minutes queuing on tarmac to board plane. No priority for those like us with child under 3 yrs we were always in the back of the queue. Coach from plane to terminal twice overfull and nowhere to sit with 2 year old child with slippery and wet floors. Lack of seating room uncomfortable journey. Vastly overpriced food and drinks on plane, not priced in £s so unable to pay."
Plusy: "Mimo to że mój poprzedni lot był spóźniony, dzięki profesjonalizmu pracowników lotniska Kraków zdołźylem na lot do Oslo - Torp"
Plusy: "Profesjonalizm załogi"
Minusy: "Samolot niestety mimo, że przyleciał na czas, miał 30 min opóźnienia na starcie..."
Plusy: "Załoga Ok, sam lor bez zastrzeżeń."
Minusy: "Brak informacji czemu stoimy i nie odlatujemy planowo."
Plusy: "Trafilo mi się super wygodne miejsce w pierwszym rzędzie."
Minusy: "Ciagle zawracanie głowy proponowanymi przez obsługę usługami, ale wiem ze dzięki takim zabiegom linie mogą sobie pozwolić na oferowanie tak atrakcyjnych cen za loty :)"
Plusy: "The take off was very smooth"
Minusy: "It was a bit too warm"
Plusy: "Being on time and the comfort in the exit row was excellent"
Minusy: "Penning of passengers before and after flight. Continuous sales pitches from crew. Aisle always busy."
Plusy: "miła odprawa i załoga pokładowa"
Minusy: "kolejki i czekanie na wejście (mimo priority) bardzo głośne zachowanie pasażerów - dzieci oągłdały głośno filmy bez słuchawek, rodzice mniejszych dzieci pozwalali im wrzeszczeć dla zabawy, niektórzy dorośli krzyczeli do siebie"
Plusy: "Sprawnie, bez niespodzianek, o czasie, miła załoga"
Plusy: "Bardzo miła obsługa, co zaskakujące w znacznej przewadze męska."
Minusy: "strasznie dużo handlu"
Plusy: "Wszystko sprawnie i szybko"
Plusy: "The price"
Minusy: "Confusing baggage policy. You are told to take your bag to the gate where it will be taken and put in the hold. It is not made clear that this bag must go through security with you and therefore cannot contain liquids. We had to jettison a lot of toiletries. When we got to the gate we were allowed to take the bags on anyway. What is the point of this?"
Plusy: "Ogólnie to tylko miła obsługa jest na plus, reszta to porażka."
Minusy: "Nie dość, że lot był opóźniony, to zmieniono bramkę na oddaloną od pierwotnej o kilometry, trzeba było się cofnąć do sali odlotów, później dwa przystanki kolejką i jeszcze maszerować dobre 400m. Jak już wsiedliśmy, to pilot zakomunikował, że postoimy przy terminalu jakieś 40 minut, bo korytarze powietrzne zwężone, czy coś w tym rodzaju. Na ciepło posiłki tylko po starcie. Masakra jakaś."
Minusy: "Opóźnienie lotu częste w przypadku Ryanair"
Minusy: "Wszystko. Zwlaszcza trzymanie ludzi w samolocie na pasie startowym przez 1.15h . Brak dostatecznej ilosci jedzenia i napojow na pokladzie."
Minusy: "Odlot opóźniony o 3h."
Minusy: "I paid for my seats and the ask me to change next to the emergency door, something that i would never choose."
Minusy: "Opóźniony lot o 1 godzinę. Brak jakiejkolwiek informacji o opóźnieniu. Brak jakichkolwiek przeprosin."
Plusy: "My own boarding was went ok"
Minusy: "What was the most annoying part of the whole experience was the fact that they were other passangers on there school trip. Yes they are just still kids, but from the very start of them boarding, thats when everything just went downhill. The kids was just screaming, shouting, and sprinting into there sits. Even after being told to quite and calm down, all them were still screaming and shouting at the top of there vioces throughtout and non-stop for the whole flight (even after landing and getting into the bus). The worst fact of all is that, there was just far too many of them for everyone to handle (by the flight crew, and the trachers). It was also the first thing in the morning so it’s not like everyone would most likely be well rested already."
Minusy: "We were delayed by an hour. There was no where to sit and there was no information about what was happening. Onboarding was chaotic. The luggage masters where not by the plane when passengers where ready to board so people just went up without handing in their luggage."
Plusy: "Odprawa bez problemów, przylot przed czasem, miła obsługa."
Minusy: "Nie mam zastrzeżeń do tego lotu i przewoźnika, wszystko ok."
Plusy: "Good flight with no turbulence. Checked luggage came out fast."
Minusy: "They never gave me a printed boarding pass when I checked in and then once boarding the actual plane outside of WiFi range they made a big deal about not being able to show them a boarding pass. I had already shown two people before. If they needed to see it before boarding the plane then they should mandatorily give you a printed pass."
Minusy: "Duże opóźnienie i złe wyrównanie ciśnienia w kabinie przy podchodzeniu do lądowania/ wrzask dzieci i godzinne dochodzenie do właściwej słyszalności dorosłych/"
Plusy: "Nothing! Terrible airline and so inefficient"
Minusy: "Waited over an hour to board while we stood in line for this ! Stayed an additional 45 mins after landing for our luggage to drop. Horrible horrible airline"
Minusy: "Lot opóźniony o ponad 2 godziny! Przez co spóźniliśmy się na kolejny. Ryanair ze swojej strony zaproponować możliwość przebukowania straconych biletów na najbliższy możliwy lot (za 15 godzin) za jedyne 124 €. Śmiech na sali. Dobrze, ze chociaż do Aten dolecieliśmy cali."
Plusy: "Ship flight"
Minusy: "Flight was delay, and I don't see crew doing the best to make the people confortable. Or happy to flight"