Obsługa, fotele, możliwość ładowania, jedzenie i napoje na plus! Brak anglojęzycznych podpisów w filmach (głównie tylko holenderskie), ograniczona oferta filmów oraz kiepsciutkie słuchawki na minus.
Bardzo dobra obsługa, jedzenie i wygodne fotele. Pomiędzy fotelami na dole są gniazdka elektryczne a w oparciach z przodu złącza USB. Lepiej wziąć swoje słuchawki na małego jacka, bo te które rozdają mogą nie pasować dobrze do Twoich uszu;)
brak informacji że nie będzie ekranów w z filmami :( Przygotowałbym sobie inne zajęcie
Wylot opóźniony o ponad godzinę bez podania przyczyn. Walizka nie doleciała. Odbiór,gdy dotarła tylko z lotniska, nie dostarczają do hotelu. KLM przesyłał mi informacje po holendersku zamiast po angielsku.
Plusy: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Minusy: "Nothing,just the seats. Cleanliness was perfect"
Plusy: "Nice crew, good food."
Minusy: "Both bathroom were not working in business class area."
Plusy: "The crews were pretty great!"
Minusy: "The regulating of the temperature."
Minusy: "Information on arrival time was not correct"
Plusy: "very nice crew"
Minusy: "my baggage was lost"
Plusy: "Newer plane, crew was amazing, seats were adjustable"
Plusy: "Boarding was quick and flight was calm"
Minusy: "The coffe and breakfast."
Plusy: "Crew was nice and pleasant"
Minusy: "Flight very late"
Minusy: "Not being 1 hour late"
Plusy: "Crew were great"
Minusy: "Refreshments"
Plusy: "Reasonable space in economy class seats"
Minusy: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."
Plusy: "The crew is really welcoming"
Minusy: "The seats are too narrow and a bit too hard"
Minusy: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."
Minusy: "There was no wifi on flight"
Plusy: "Good for both."
Minusy: "Bigger seats."
Minusy: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Plusy: "The crew"
Minusy: "Seat comfort"
Plusy: "My seat"
Minusy: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Minusy: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Plusy: "Crew was nice and friendly"
Minusy: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Plusy: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Minusy: "Not having to walk outside in Edinbur4gh to board the flight."
Plusy: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Plusy: "Food provided, staff kind"
Minusy: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Plusy: "The crew was very nice"
Minusy: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Minusy: "The flight was cancelled and had to be rerouted on United Airlines."
Plusy: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Plusy: "Crew was good"
Minusy: "Food"
Minusy: "No reading light in my seat..."
Minusy: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Plusy: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Minusy: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Plusy: "Gaps between seats are very narrow."
Minusy: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Plusy: "Nice people and good service"
Minusy: "Not much"
Plusy: "Crew where awesone and the choice of entertainment was fantastic"
Minusy: "Seats way to close together"
Plusy: "Flight crew very nice"
Minusy: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Plusy: "Efficient crew"
Minusy: "Long, slow line at check in. Not many new movies or tv shows"
Minusy: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"
Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"
Plusy: "The leg room, was surprisingly roomy"
Minusy: "The food and that there was no entertainment."
Plusy: "Nice crew; clean plane; decent dinner"
Minusy: "No entertainment system; insufficient knee space"
Plusy: "Service, technology"
Minusy: "Could not print by boarding card and was not allowed to board in Amsterdam"
Plusy: "The staff was extremely pleasant. Food was good!"
Minusy: "Have no complaints"
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Helpful flight attendant, kind check in attendant"
Plusy: "Check in was so easy."
Plusy: "Nothing, could not even board due to confusion over flights."
Minusy: "SAS couldn’t even help us when our flight was cancelled."
Minusy: "Plane was changed to a different plane and caused lots of confusion. Boarding process was chaos, loaded all passengers in a room too small with many standing and getting too hot."
Plusy: "All good."
Minusy: "Gluten free meal was selected and paid for before the flight, but for some reason the crew didn't have the option available for me once on board. Nevertheless, they tried to be their best. More drink's without extra charge. Follow Lufthansa service and all will be grand."
Minusy: "Everything was excellent"
Plusy: "Efficient friendly service."
Minusy: "We were economy so no food was provided, as expected so cannot rate. No entertainment was offered either."
Plusy: "Didn't seem to take long. Crew was friendly. Landing was great."
Minusy: "I assumed we got a meal, but perhaps I'm mistaken there."
Plusy: "No problems. I was satisfied"
Minusy: "Flight delayed and we sat on tarmac for 2 hours"
Minusy: "I will never fly with spirits again.. ever"
Plusy: "I liked that it was available for me to return to Amsterdam in such late notice. Got there quickly and even earlier (10 mins) then expected."
Minusy: "No on offered me anything to drink or a snack the entire flight or even a hand towel but others in front and behind me were receiving them. I didnt even feel acknowledged during the flight. Even though the tine was good, the price was way too high but since I was desperate I paid it."
Plusy: "Flight attendants"
Minusy: "Hottest I have ever been in a plane (we were in 40G and H) and I “run cold”. We were sweating and drinking water like crazy (they gave us one bottle and did not routinely walk the aisles handing out more). Luckily we brought our own water. Early June and headed to Scandinavia, not someplace hot. Seats were hard and I put my unused blankets under me."
Plusy: "On time, great customer service and great food."
Plusy: "The staff and other guests are always so polite! Getting the SAS Lounge Pass is always smart."
Plusy: "Boarding was smooth, luggage came out quickly."
Minusy: "No entertainment, only coffee and tea served."
Minusy: "Check-in was a disaster. Took almost one hour for a trainee to check us in. Printed 8 bag tickets (for 2 bags) and after we complained was told there was no line at immigration, so should be okay. Guess having a 3 year old wasn’t enough for us to get any compassion or expedited service. At gate. No early boarding for children."
Plusy: "I liked that boarding and take off went smoothly. The cabin crew was extremely nice and always was there when you need something!"
Minusy: "There was no snack served."
Plusy: "No entertainment. Food not part of basic deal. But was both no problem for me because it was a short flight. On both points I rather would say: N/A"
Minusy: "Chairs were narrow and not so comfy."
Minusy: "gate change at the last minute across whole airport, and I am in a wheelchair so it was very challenging. people at airport not accommodating, kind or friendly"
Plusy: "Liked 2+4+2 seating"
Minusy: "When passengers in front of us kept their seats reclined the entire trip, couldn't move, difficult to get in or out of seats. Had to ask flight attendants to ask them to raise seats, at least during meal service. Food was worst of any international flight we've been on and we fly internationally several times a year. Very poor selection of movies and map was not working this flight."
Plusy: "I liked that we landed."
Minusy: "Why can't SAS ever be on time? The last 4-5 flights I've been on have connected me either too late or just barely in time for connecting flights. Please be more like Swiss."
Minusy: "The agent at the gate misled me into thinking there would be no fee associated with a checked bag. When it turned out there was, I was told it was too late."
Plusy: "Everything was on time!"
Plusy: "Movie selection"
Minusy: "The flight attendants were rude. Not once was water offered. Only one drink cart for >8 flight."
Minusy: "When we booked there was no mention of paying for the checked in luggage. When we showed up at the airport we were told to pay the inflated $75 for each bag. It was ironic since it was 6am flight and the plane was half empty. It left a bad taste for us and we are not sure if it was kayak fault or sas."
Plusy: "Entertainment variety"
Minusy: "You had to pay for drinks"
Plusy: "The attendant made sure we got checked in and on the flight even though there could have easily been a hang up that prevented us from getting on the flight. It was pretty empty so we got a full row again for all our baby stuff. Very nice"
Minusy: "I understood I could check one bag. Nope. Checking one bag cost me $67. So much for saving money."
Minusy: "Discovered that I would have to pay 70 euro for my bag check-in. Not fun at all."
Plusy: "So far best flight I've ever experienced ! I was traveling to Europe and both ways I was pleasantly surprised, planes were on time , super nice crew and great food , Way to go SAS !!!"
Plusy: "SAS agent in Oslo was very nice and quickly rebooked our flight to Bergen when we missed our scheduled one due to luggage delays and confusion at Oslo as to Customs procedure."
Plusy: "The extra leg room I paid for."
Minusy: "The cost to change my flight"
Plusy: "A bottle of water along with the standard pillow and blanket at each seat. Never had a long line for the bathroom (dumb luck?)"
Plusy: "Plane was clean and comfortable"
Minusy: "Seated by toilet which Ididn't realize"
Minusy: "Crew unfriendly"
Plusy: "The seats were comfy"
Minusy: "They don't even offer water as a free beverage, only coffee or tea. And, not even a packet of pretzels on a three-hour flight. I didn't miss the entertainment much, but on a three-hour flight, it's a nice option."
Plusy: "Boarded in a downpour, crew got us on board quickly through a rear door. Unfortunately, weather caused a significant delay, but who can control the weather? :-)"
Minusy: "After purchasing ticket in December 2015, was placed on stand-by when arriving in Hamburg."
Minusy: "Seats are bit dence. It would have been nice to get a complimentary soft drink, even it's a short flight"
Plusy: "The flight attendants were friendly, the seats were very comfortable, and the lunch was good. The movie selection was great!"
Minusy: "I wished the dinner was a little more substantial. It felt more like a snack than a meal."
Plusy: "Good, comfortable plane and friendly crew."
Minusy: "The food was mediocre."
Plusy: "New seats and entertainment consoles. Smooth flight."
Minusy: "The food!"
Plusy: "They had a kiosk, which was nice. In the US (Dulles) on my way out, I had no way to print a picket without waiting in line. I don't have a printer at home and the mobile ticket system was not working, so I had to wait in a very long line despite the fact that I had no luggage just to get my ticket. Every other airline had a Kiosk. In Gdansk, I was glad to see that they had a kiosk."
Minusy: "Although I could print my the ticket for the first leg at the kiosk, I could not print the second. I asked the woman at the desk, and she could not print either. I had to fly to the connecting airport with no connecting ticket in hand."
Na lotnisku w Treviso brak iformacji o odprawie oraz nadaniu bagażu. W ostatniej chwili zorientowałem się, że w miejscu innej odprawy można odprawić lot do Warszawy. TRAGEDIA nie polecam
Plusy: "The seats were comfortable and the crew were very professional."
Minusy: "Nie było włączone ogrzewanie przez co było bardzo zimno."
Minusy: "Mógłby się nie opóźniać"
Minusy: "Una linea area dedicada a transoprtar mercancia humana. No se porque no le cobran por respirar en el avion. No es para las peronas que esperan atencion."
Plusy: "Not super comfortable"
Minusy: "Snacks/Drinks for free"
Plusy: "Miękkie lądowanie."
Minusy: "Bardzo wysoka temperatura na pokładzie - są to odczucia wielu pasażerów. Mimo opóźnienia gate został otwarty planowo co skutkowało 40 minutowym czekaniem w korytarzu."
Minusy: "Przewożnik bardzo słaby.opóżnienie w obie strony.Fotele na baczność,komfort do kitu. Nigdy więcej nie polecę Ryanair."
Plusy: "Dużo miejsca na nogi / ale to dodatkowo wykupione miejsce na nogi. Ma to sens przy dużym wzroście."
Minusy: "W takie upały mogli by dawać wodę za darmo."
Minusy: "Brak opóźnień w lotach"
Minusy: "Bagaż podręczny, chociaż żeby mały plecak był. Rozmieszczenie pasażerów jest co najmniej złośliwe."
Plusy: "They actually flew into the main airport"
Minusy: "The whole priority thing is a total joke and just another way to f*** the passengers over why don’t they just give us a price without all this bloody nonsense of baggage"
Minusy: "W samolocie było zdecydowanie za ciepło"
Plusy: "Załoga pomogła mi znaleźć zgubioną kurtkę. Byli bardzo mili."
Minusy: "Brak miejsca na książkę/telefon przy siedzeniach np. z przodu na siedzeniu przed pasażerem."
Plusy: "Crew were good considering the difficult situation they found themselves in"
Minusy: "Once everyone had boarded we were told we would be on the tarmac for 2 hours before we leave. While we sat there we were told they could not serve us anything while on the ground...even water! When we finally were airborne the crew were overwhelmed with customer orders and not all people got served"
Plusy: "Got us from a to b."
Minusy: "No announcements or apology for lateness of slight by 1hr 15 mins No tunnels direct to plane from gate. Long flights of stairs from gate to tarmac. 10 minutes queuing on tarmac to board plane. No priority for those like us with child under 3 yrs we were always in the back of the queue. Coach from plane to terminal twice overfull and nowhere to sit with 2 year old child with slippery and wet floors. Lack of seating room uncomfortable journey. Vastly overpriced food and drinks on plane, not priced in £s so unable to pay."
Minusy: "Samolot niestety mimo, że przyleciał na czas, miał 30 min opóźnienia na starcie..."
Plusy: "Załoga Ok, sam lor bez zastrzeżeń."
Minusy: "Brak informacji czemu stoimy i nie odlatujemy planowo."
Plusy: "miła odprawa i załoga pokładowa"
Minusy: "kolejki i czekanie na wejście (mimo priority) bardzo głośne zachowanie pasażerów - dzieci oągłdały głośno filmy bez słuchawek, rodzice mniejszych dzieci pozwalali im wrzeszczeć dla zabawy, niektórzy dorośli krzyczeli do siebie"
Plusy: "Sprawnie, bez niespodzianek, o czasie, miła załoga"
Plusy: "Bardzo miła obsługa, co zaskakujące w znacznej przewadze męska."
Minusy: "strasznie dużo handlu"
Plusy: "Priority boarding."
Minusy: "Crammed airport shuttle buses and a delayed flight home."
Plusy: "Wszystko sprawnie i szybko"
Plusy: "Ogólnie to tylko miła obsługa jest na plus, reszta to porażka."
Minusy: "Nie dość, że lot był opóźniony, to zmieniono bramkę na oddaloną od pierwotnej o kilometry, trzeba było się cofnąć do sali odlotów, później dwa przystanki kolejką i jeszcze maszerować dobre 400m. Jak już wsiedliśmy, to pilot zakomunikował, że postoimy przy terminalu jakieś 40 minut, bo korytarze powietrzne zwężone, czy coś w tym rodzaju. Na ciepło posiłki tylko po starcie. Masakra jakaś."
Plusy: "The plane didn't crash"
Minusy: "Plane left an hour after scheduled time. Amenities were mediocre but that's what you expect with Ryanair. Didn't even get water."
Plusy: "I was pleased with the RyanAir staff at the Dublin airport and on the flight. Easy booking process and many options to help make traveling a bit easier"
Minusy: "I have an American passport and did not realize I needed to get a visa stamp before boarding the plane. While I do realize now that it is mentioned on my boarding pass, there was no other mention of it along the way from arriving at the airport, checking my bag (I used self check), going throigh security, or anywhere else in the RyanAir terminal. Perhaps this could be made more clear for travelers who have never experienced this before."
Plusy: "There wasn't anything I enjoyed about this particular flight"
Minusy: "It was too hot, 2 hours on tarmac before we finally took off. Saw passengers luggage sitting in the pouring rain with no cover over them. Water was 4 euro!"
Minusy: "Rude gate agent and they played the blame game as to why they were late!"
Plusy: "Cloud outside of airplane."
Minusy: "When this stupid company will departure ontime?"
Plusy: "Lot nie był opóźniony, bardzo miła załoga oraz profesjonalizm usługi."
Minusy: "Na lotnisku w Krakowie trzeba było BARDZO długo czekać na walizki. Pociągi z lotniska w Krakowie na dworzec główny jezdzą co godzinę co jest niedopuszczalne. (Przez długi czas oczekiwania na walizki spóźniłem się na pociąg)"
Plusy: "Nothing was terrible about the flight. The crew was great. There was a delay b/c of weather, but you can’t blame that on the airlines. But € 3 for a bottle of water. Really. Extra fees to be able to take a carry on bag onboard. Really. The attempt to squeeze every last farthing out of the customer is frankly disgusting."
Minusy: "See above."
Minusy: "We were delayed by an hour. There was no where to sit and there was no information about what was happening. Onboarding was chaotic. The luggage masters where not by the plane when passengers where ready to board so people just went up without handing in their luggage."
Minusy: "Duże opóźnienie i złe wyrównanie ciśnienia w kabinie przy podchodzeniu do lądowania/ wrzask dzieci i godzinne dochodzenie do właściwej słyszalności dorosłych/"
Minusy: "We spent a lot of time standing in lines."
Plusy: "załoga bardzo miła"
Minusy: "przesuwanie czasu otwarcia bramki o 5, 10 min i tak w kółko przez godzinę..."
Plusy: "bylo dobrze, nikogo nie bylo obok mnie przez dwa loty"
Plusy: "Literally nothing."
Minusy: "To be charged $20 at the ticket counter for a printed boarding pass is offensive. Despite having already checked in online, Ryannair apparently thinks I should have spent my holiday hunting down a print shop as not to incur their "get a printed boarding pass from an unpleasant ticket counter employee" fee. No boarding pass kiosks and unclear why they would not provide a digital one upon online check-in. Or rather it became clear as I handed over my debit card. Seats are intentionally designated apart from your travel companions so you'll pay more to have them switched to sit next your friend. Cabin is extra cramped. Ryannair is all-around terrible by budget airline standards."
Plusy: "Profesjonalnie, lot przyjemny."
Minusy: "Ponad 2h opóźnienia przez które nie starczyło nam czasu na zwiedzenie Aten..."
Minusy: "godzina spoznienia"
Minusy: "The fee to check in at the airport was absurd. There is no reason that they should not have been able to accommodate me when I was unable to check in online. The luggage is incredibly expensive as well."
Minusy: "Brak przygotowania samolotu do lotu. Opóźnienie 1h"
Plusy: "Piękne widoki nad lotniskiem w palermo. Bardzo miły i komunikatywny pilot! Punktualnie i profesjonalnie"
Plusy: "Brakowało mi polsko języcznej obsługi. Na locie krajowym to powinien być standard."
Plusy: "The flight was easy; no issues."
Minusy: "No USB charging ports on the airplane."
Plusy: "Komfort 2 Samolotu był lepszy nie pierwszego - więcej miejsca"
Minusy: "Na lot z Modlina musiałem czekać około 1.5h przy czym musieliśmy wymienić samolot z powodu awarii (awarię mogę zrozumieć ale to po co siedzieliśmy przez godzinę w samolocie i nie informowano nas dla czego jest niedopuszczalne) prze to ledwo zdążyłem na kolejny lot"