Znajdź tanie loty z Gdańska do Amsterdamu

Minusy: "There was no food ..."

Minusy: "Seat could have been more comfortable but the leg room was good"

Plusy: "Awful!!!"

Plusy: "Food was good ."
Minusy: "Didnt turn on the AC until were in air, implying that everybody was sweating for 30min from boarding to ip in air. Crew refused Green Tea, saying it is only offered in Business class"

Plusy: "Crew"
Minusy: "My flight tickets were mess up and I had to purchase new tickets . Horrible"

Plusy: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Minusy: "Nothing"

Plusy: "crew"
Minusy: "children entertainment"

Plusy: "plane was clean"

Plusy: "The food was amazing"

Plusy: "Some of the best airplane food I’ve had."

Minusy: "We didn’t make it to Venice due to delays because Boston wasn’t ready for a snowstorm."

Plusy: "Friendly and caring attendants. Smooth flight. Good condition of the aircraft."

Plusy: "I was gratified to see that the 777 Boeing aircraft have now replaced the older Airbus aircraft..... This is my sixth time traveling to Switzerland from San Francisco on Swiss....Their service in my opinion remains excellent......The cabin crew was cheerful friendly yet remained very efficient at the same time... The food was very good, , The two meals that comes with one's Ticket still also comes with complimentary beverage service .... and even a warm moist towel is offered towards the end of the flight ... not bad for a seat in coach ...."
Minusy: "I had no complaints except that there was a 40+ minute delay in receiving our checked baggage..... this could have been a problem With the airport ground crew at Zurich airport ....."

Plusy: "Very attentive staff, good food and drinks."
Minusy: "We paid for upgraded seats that were still very tight."

Plusy: "Crew"
Minusy: "Too hot on plane, despite several requests to turn up air conditioning. Would be nice if pilot gave a few more updates as to why we sat on the tamac so long."

Plusy: "Helpful staff and pleasant easy flight."
Minusy: "I don’t appreciate the bar being set so high, because now other flights will seem sub-par"

Minusy: "None"

Plusy: "The seats in exit row were large enough for me to straighten my legs"
Minusy: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."

Plusy: "Service was minimal but sufficient, Food was good"
Minusy: "Seats 23A, 23B were extra cramped on the B777-300ER, even though they are sold as "extra comfort"! due to the video screen taking space between the seats. The seats were so cramped that the overhead light kept coming on, unknowingly, when people shifted in their seats."

Plusy: "Excellent Service. Excellent food."

Minusy: "Delay"

Plusy: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Plusy: "Good service - including snacks and drinks. Smooth flight."
Minusy: "Upon boarding, the agents in the airport gave us a hard time over a bag that definitely met carry-on requirements. Almost made us check it, and then changed their mind last minute. Very unnecessary/dramatic situation, especially since we flew with that bag via carry-on multiple times (and on even smaller planes)."

Plusy: "Boarding was excellent, seats were comfy, food was delicious and crew was wonderful. Nice movie/tv selection."
Minusy: "We were quite delayed (almost 2 hours) and hot in the plane waiting on the runway...but SWISS was fantastic about helping with connections and rebooking on arrival."

Minusy: "The same as the first flight, although it was a bit better, offering chocolates and a small breakfast, although they didn’t have an alternative to ham or yogurt for people who are not interested in them"

Plusy: "Even a short flight (1 hr 10 minutes) serves a good sandwich for lunch, drinks, and excellent chocolates to top it off."

Plusy: "Good food!"
Minusy: "N/A"

Minusy: "I liked everything except the airplane itself, which I hated. I was fortunate enough to get an exit row on my long flight going over; I did not get lucky on my way home. The flights between Zurich and Brindisi were more comfortable than the long haul flights. The long haul flights are abominable and should be outlawed by governments as they are currently configured. The boy next to me literally could not fit his legs/thigh bones in the space provided by his seat. I did okay as I am not tall, until the woman in front of me decided to lean back. It is not her fault, however, though I thought nasty things about her and periodically tried to dig my knees into her back to get her to lift up her seat. The fault belongs entirely to Swiss Air, which chooses to treat human customers as steerage. The only thing that made the experience worse was the impossibility of choosing my seat online for my return because I had only a smart phone with not-great wifi available. Choosing one's seat should not be dependent on having good wifi and a computer, however. It is bad practice to "sell" seat choices. The families around me were not able to sit together because of this shoddy, greedy practice on the part of the airline. It is also not fair, subsequently, that other passengers are faced with giving up the seats they've chosen, or been given, to assist families in sitting together. Honestly, the extent of the greed on the part of airlines nowadays is astonishing. What used to be a thoroughly enjoyable way of traveling has become an ordeal at best."

Plusy: "Nice sandwich and chocolate."

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "Good food, ice cream and free alcohol"

Plusy: "Nothing"
Minusy: "Because there was no way for us to check in early or online and they did not send us an email directing us to do so, they put us on standby even though the flights were paid for months before. We couldn't sit together--they wouldn't even try, they let the computer do it randomly as we boarded. They put my son through ridiculous strip search security measures, and when my passport fell into to the steel bullet of a garbage can, they didn't help and my son and I figure out how to go through it to get my passport. They could not have been more unhelpful. Plus the food was terrible, and delays both in taking off and getting to the gate. I will NEVER fly Swiss Air again."

Plusy: "The crew was entertaining and pleasant. The flight was short and easy."

Plusy: "Food was tasty and of decent proportions, entertainment, while somewhat limited in selection, contained a number of compelling movies bar I enjoyed. I had a bulkhead seat, which was exceedingly comfortable"
Minusy: "USB port was broken in the seat, but enjoyed the entertainment offered that I didn't need it."

Plusy: "My upgrade to first class. Service she good is good considering short flights"
Minusy: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"

Plusy: "crew was great"
Minusy: "my entertainment controller did not work and my daughters head phone plug would only half work."

Plusy: "Overall very pleased with the airline"
Minusy: "The only complant I have is not enough leg room but the price was great so it was a compromise."

Plusy: "It was nice to be given a 20 euro voucher for food and beverage, due to the 5 and a half hour flight delay."
Minusy: "There was much confusion and no one seemed to know what was going on with this flight. By the time I reached Schipol all trains and trams had stopped. I had to pay an extra 40 euro for cab home that night."

Plusy: "Good product, excellent food, great and attentive service"
Minusy: "Set quality for Business leaves much to be desired. Feels like sitting in Y with middle seat free."

Plusy: "Great kosher food! Very kind attendants."
Minusy: "not enough foot room."

Minusy: "Never happened because I was rerouted through Istanbul. And for anyone checking Istanbul is 3 hours in the wrong direction to my ultimate destination."

Plusy: "It was a very short flight. Thankfully very short."
Minusy: "I paid extra for extra leg room and there seemed to be no difference in leg room between business class and economy class."

Plusy: "Everything."
Minusy: "My flight was pleasant"

Plusy: "The seats have been much better"
Minusy: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."

Minusy: "No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra."

Plusy: "Quick boarding"
Minusy: "Nothing"

Minusy: "The flight was overbooked, boarding took forever."

Plusy: "Nothing"
Minusy: "The most racist and unfriendly and uncivilized people ever."

Plusy: "Good staff, food, service"
Minusy: "No leg room for us tall people!"

Plusy: "crew"
Minusy: "not enough food"

Plusy: "The crew was great! The seats are never comfortable on economy flights."

Plusy: "Boarding and service"
Minusy: "Seat is too hard for this long flight. Bigger pillow would help."

Plusy: "Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!"
Minusy: "It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Crew was super professional and friendly !"
Minusy: "Little to no overhead cabin room to stow by my bag so had to place under my feet."

Plusy: "Seat super comfortable!"
Minusy: "Food service could've been better"

Plusy: "Got an amazing pastry as a snack with tea, it was huge and really tasty!"
Minusy: "Not much to say."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Friendly and cheerful crew. Very generous with the drinks."
Minusy: "Very very long walk from aircraft to Schiphol exit. I must have walked for 20 minutes to get out. Not really Lufthansa's fault though."

Plusy: "On time, clean plane, good service."
Minusy: "Lack of seating at departure gate, costumer agent at gate was rude about standing early for boarding (see first comment). Food was not my style my wife enjoyed it."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Guy beside me was always sitting to his friends."

Plusy: "Service was great too"
Minusy: "Squished in seat"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "Nothing"
Minusy: "The flight left 19 minutes early, stranding 7 people who were connecting from New Orleans. We ran across the entire airport and made it to the gate before departure time. The employee at Lufthansa Senator lounge was nice enough to tell us that the crew must have felt like leaving early. She was very nonchalant about the whole issue. She also refused to assist us, and told us we needed to exit the airport and reenter through the ticketing counter. I upheld my end of the deal by reaching the gate in time. This situation needs to be rectified."

Minusy: "I never fly United because the spirits aren’t free so I chose Lufthansa. You can imagine my disappointment when it became a United flight and had to pay. Lufthansa you’ve lost a customer here."

Plusy: "Online check in, easy to board. Flight was on time."
Minusy: "I wish there was a vegan option for the food/snack onboard."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Very roomy seats, friendly attendants. Nice sunset. My sister liked the 'tour' of the airport on taxiing to the gate. I found it frustrating. The plane was about 30 minutes late which was nice because it took a while to get off our Munich flight, find our new gate and we ended up nearly running to the gate."
Minusy: "I, again, didn't like walking down 3 flights of stairs, getting a crowded bus to take us to the plane. We are used to using a jetway to the plane. I realize that European airports are busier than American airports though."

Plusy: "Although the flight to Frankfurt was delayed for more than an hour they made special arrangements to get on time to the next flight."

Plusy: "The agent worked hard to find us another flight to rome"
Minusy: "Our plane sat on turnac in Toronto waiting for a parking gate for 30minutes making us miss our connecting flight. Finally arrived but missed our train to Florence had to stay Saturday night in Rome while our villa in Lucca sat empty which was paid for"

Minusy: "I have no flight to connect to."

Minusy: "Delay and food was bad"

Minusy: "Miss the flight due to too short of transfer time. As a professional you guys should know better to have such tight transfer time. I want credit for my major inconvenience"

Minusy: "Opóźnienie lotu"

Plusy: "Everything except that cookie!"
Minusy: "I liked everything except the cookie. It reminded me of the low quality supermarket American cookies, way too sweet and flavorless. They used to give little sandwiches, excellent in quality!!! A cookie is good too, but a better one would do a great difference! It was early morning, who would eat a sugary chocolate chip cookie for breakfast? But otherwise, I would fly with Lufthansa again in a heartbeat!!! Thank you!!!!!!"

Plusy: "All is was okey"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Minusy: "Just a shirt flight, no problems"

Plusy: "The hospitality crew that was at SFO gave us the location of a lounge to go to which closed at 8 pm. The time they gave the location was at 8.25 pm. She was uninformed and not very highly trained. Lounge was disgusting. Messy, crowded - seemed like a 2nd class waiting room in an Indian railway station. The boarding was very poorly managed by the same lady!"
Minusy: "Lounge, crew, boarding area"

Plusy: "Excellent aircraft Very nice crew"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "The food was great and the crew was respectful and helpful."
Minusy: "I couldn't get my tablet to work with the headphones. In order to watch and hear anything, I had to hold my headphones with a certain pressure and frequently spin the headphones in order to hear anything."

Plusy: "Crew was pleasant and helpful, even once we had a long delay"
Minusy: "The cabin was very tight and the seats were very uncomfortable"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "You guys did a great job. I've never seen boarding go so smooth, The self-serve boarding gate was better than any human."
Minusy: "nothing"

Plusy: "Comfortalble trip"
Minusy: "Boarding delay"

Plusy: "Crew was great and helpful. Flight was half empty so it was comfortable."
Minusy: "The plane was not very clean."

Minusy: "Boarding was a mess and food was not up to the mark"

Plusy: "Updates form Kayak were much better than any info from Lufthansa"
Minusy: "Overbooked. Offering € 250 to stay. Serious delay"

Plusy: "Easy bording pleasant crew"

Minusy: "Food is looking not fresh and quality is cheep ...."

Plusy: "Nice crew"
Minusy: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."

Plusy: "One crew member in the OTP-VIE flight that was great in service ."
Minusy: "The delaying of both flights . The crew service on the VIE-NICE flight was awful ."

Plusy: "They have Economy class seats on the business class. Uncomfortable."

Plusy: "The crew was friendly and particularly one of the girls was always giving her best"

Plusy: "Leg room was good. I am 6ft 2in"
Minusy: "Seat bottom could have been better. I have a honey bottom"

Plusy: "Staff and the service"
Minusy: "Dinner was so bad"

Plusy: "Crew was good and entertainment was great."
Minusy: "They charged me 200 euros for my bag and I wasn’t told that I couldn’t bring 1 luggage with me."

Plusy: "From start to finish, Sevdije was in great hands. She had to be in a wheelchair, and there were three connecting flights in countries where she doesn't speak the language. It could have been so complicated, and everyone made it SO EASY. She was all smiles when she arrived in Boston. THANK YOU!!!!!!"
Minusy: "Nothing!"

Minusy: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."

Minusy: "Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme."

Minusy: "Austrian airlines did not even notified us about cancellation."

Plusy: "I never try Austrian airlines because this trip was my first trip with them and I'll say that it's one of the best trips I ever had the airport at Vienna it's very small and easy to go anywhere you want and it's super clean and the stuff at the airport are very helpful and they all speak English and I was able to get a hotel room with walking destination from the airport and it was a very good experience overall I'll definitely recommend to anyone and I'll definitely keep them on my top list"

Plusy: "Food, entertainment options, business class seats that lay flat"
Minusy: "Rang twice for attendants when I dropped my phone behind the seat. Instructed at beginning of flight to not attempt to retrieve an item behind the seat and to have an attendant helped. No one responded to me, so I got it myself. Wasn’t a big deal, but I don’t appreciate being soundly ignored"

Minusy: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Plusy: "Special kosher meal was good!!!"
Minusy: "Would like access to coffee more often. :) Internet/wireless did not work for entire flight. Aisles super small. Overall - great experience!"

Plusy: "Flight attendants were friendly, courteous and helpful"
Minusy: "Always an issue getting in/out of planes at Frankfurt. It takes a long, crowded bus ride to the terminal."

Plusy: "food was great. Slightly cold in cabin."
Minusy: "had a narrow connecting flight VIE to MUC, VIE flight was delayed and had to catch MUC to IAD flight in less than 15 min. One luggage was missing at baggage claim, but as DC/ Baltimore is home, luggage arrived in 48 hrs. All is well that ends well."

Plusy: "Easy boarding. Using a smaller Dadh 8 on this flight meant we had a lovely view of Alps."
Minusy: "Poor announcements."

Plusy: "I like everithing was great . Thank you ."

Minusy: "We ended up needing to check a bag. It cost 40 Euros which seemed high. We were sent to another line to pay then back to check in. Then our flight was 45 minutes delayed leaving. Fortunately the pilot got us in to Zurich only 20 Mon late. Just typical "never know what's gonna happen"."

Minusy: "food"

Minusy: "Flight significantly delayed so as to almost miss my onward flight to SFO."

Minusy: "The fact that the luggage wasn’t included in the Austrian flight, nor anywhere was pointed out to that so I had to pay extra for it."

Minusy: "Changing planes on Vienna was not easy so 1-hour layover was barely enough (required running)"

Plusy: "The flight was fast and conftable"
Minusy: "I didn’t get my food"

Plusy: "The service. Very attentive staff."
Minusy: "Nothing!"

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Minusy: "Our flights there were postponed causing us to miss out connecting flights, we rescheduled with a different airline. The same thing happened coming home. Austrian was a complete disappointment going there and back."

Plusy: "The plane took off as scheduled and arrived promptly. Flight attendents are polite, pleasant and helpful."

Plusy: "The crew were very kind. The food was good."
Minusy: "The space between the seats is very narrow and there is no entertainment."

Minusy: "Food I think getting worse."

Plusy: "Our seats 35 A & C were comfortable as they were to the back of the plane where it narrows to two seats per side row. Seemed like extra leg room. Crew was very friendly and helpful. Flight was smooth and uneventful. Good movie choices. Bathroom was clean and nearby. Plane seemed newer Boeing model. The City Airport Transport (CAT) train from the Vienna airport to city center was fantastic. We were able to check our luggage and get boarding passes where we boarded the CAT at the metro station and did not have to wait in line at the airport...wonderful system!"
Minusy: "At the gate there was a line formed for a second passport check but it was not clear to passengers that they needed to go through this line. A significant number of us had SSSS on our boarding passes which required us to go through a second, more thorough, TSA security procedure. We had to remove shoes, take electronics including phones from cases, have purse contents gone through by personnel, be screened for residue, etc. Due to this process and the fact that we were not advised to stand in the line, a number of passengers went through the second security check at the last minute which caused our takeoff to be delayed. The pilot made up the time during the flight. I ordered low sodium meal which ended up to be the same food at both meals which was a disappointment - pasta with tomato, eggplant sauce."

Plusy: "Good food, lots of movies, flight attendants friendly"
Minusy: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

Plusy: "The aircraft was very clean. Very friendly crew."

Minusy: "I have the 'Economy Class' on the tickets. At check-in at the airport we wrote "economy light" on the boarding pass and want to pay for the first baggage. I check it on the original receipt I received by e-mail, there is ECONOMY CLASS and 1st baggage free of charge, another for a fee. So I do not understand and for two tickets I have paid 2 x 30 €."

Plusy: "Would fly with them anytime."

Plusy: "After departing the cluster fk that is O'Hare airport it's such a pleasure to interact with Vienna and Austrian Air. I had 'only' an hour to make the connection, and yet all, that is all, formalities took no more than 10 minutes. I had plenty of time to spare. Waiting area at the gate had plenty of seating and the staff was professional and courteous. We had to gate check bags as the plane was a regional turboprop, but everything went very smoothly."

Minusy: "Flight was delayed an hour after boarding to wait for passengers from another flight. I understand waiting 10-15 mins but one hour was way too long."

Plusy: "food was fine"
Minusy: "to small seats"

Plusy: "The crew were very nice"
Minusy: "Toilets could be cleaned more often"

Plusy: "Short flight and the crew was attentive and pleasant."
Minusy: "Loading of the bus to the terminal was slow only 1 bus was available."

Plusy: "Best take off, Best Fight, Perfect Landing...!!!"
Minusy: "Diner was tasty...but, no breakfast... would have been great..!!!"

Plusy: "Staff was pleasant and competent"
Minusy: "Food was way too salty. That needs to be addressed by airlines. Not a healthy or palatable experience."

Minusy: "Plane rescheduled, left 55 minutes later than anticipated. I was already preparing for having my luggage lost."

Plusy: "Excellent service on airplane, ample legroom in economy, the largest movie selection I've seen on a flight, delicious food. I had the vegetarian option and I was not disappointed."
Minusy: "The boarding process at Vienna airport was unorganized and took longer than necessary."

Plusy: "Choice of movies Pillow plus blanket Snack-1/2 sandwich plus caramel mousse"
Minusy: "I wasn't able to check in online therefor i got terrible seat. The guy next to me was very tall and big and he was stuck on me due to not enough space. I was extremly uncomfortable because he was rude when i asked him to let me out. I asked if i can change seats but the plane was full. I didn't get any sleep either. Extremly tiring and turbulent 10 hour flight."

Plusy: "The coffee was excellent. It was like something from a fancy coffee shop, not a plane"
Minusy: "Chicken w mashed potatoes plus potato salad? Too much potato in the dinner meal"

Plusy: "Clean aircraft, very nice crew, nice airport (Vienna). Always enjoy the flights when I'm heading towards home...."

Minusy: "We were stuck on the ground at London for what seems like ages."

Minusy: "Allow business passenger to use front bathroom."

Minusy: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Plusy: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Minusy: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Minusy: "Bigger seats the new ones are way to narrow"

Plusy: "Comfort"
Minusy: "Internet"

Minusy: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Minusy: "Still don’t have my luggage yet"

Plusy: "Fast boarding"
Minusy: "Slow in refuelling, got us delayed for 40-"

Minusy: "Information on arrival time was not correct"

Minusy: "Time"

Plusy: "very nice crew"
Minusy: "my baggage was lost"

Minusy: "Fix the damn KIOSKS at Vienna!"

Minusy: "Not being 1 hour late"

Minusy: "Boarding was very slow."

Minusy: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Plusy: "The space at my feet with the chair in front was a bit akward."
Minusy: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Plusy: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plusy: "It was all fine"
Minusy: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Plusy: "Being fed was amazing and watching free TV was great!"
Minusy: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Minusy: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Minusy: "Turn the lights on early making it hard to sleep"

Plusy: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Plusy: "Light snack and complementary wine"

Minusy: "Our lougage did not arrive"

Plusy: "Face recognition was amazing"
Minusy: "Too hot on plane"

Plusy: "Time and Good clean place.. in This case airpöane.."
Minusy: "It was not entreteiment st all"

Plusy: "Arrived early!"
Minusy: "Boarding seemed disorganized."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Able to fly direct to ansterdam"
Minusy: "Have to lay over on the way back. More expensive than other airlines."

Plusy: "Sound was broken on my TV set!"
Minusy: "Called stewardess twice to assist. No response!"

Plusy: "I got some rest"
Minusy: "unable to charge my phone or watch movies"

Plusy: "Nothing"
Minusy: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Plusy: "Good Experience"
Minusy: "Nothing much"

Plusy: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Minusy: "Nothing"

Plusy: "Good information and helpfil boarding."
Minusy: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Plusy: "Booked extra room seat which gave me good room for seating"

Plusy: "Nothing"

Plusy: "The aircraft was clean"
Minusy: "The food was terrible, wifi was extremely expensive (Delta had free messaging over their wifi)"

Minusy: "Delayed!"

Minusy: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Bag was lost"

Plusy: "Airlines issue"
Minusy: "Profiling certain customers"

Minusy: "They stole my money"

Plusy: "In flight food was enjoyable"

Plusy: "The food and the punctuality"
Minusy: "The technology in interteiment is not touch screen"

Plusy: "Bardzo miła obsługa i smaczna jagodzianka (dużo jagód)"

Plusy: "All was excellent"

Plusy: "Never made on plane"
Minusy: "The company booking was reserved the worse company on the world , couldn't reach them to make a changes , I had to give up my ticket and lost all the money , zero response from their side."

Plusy: "Crew. seat. Quality of flight"
Minusy: "Just keep as is"

Minusy: "40min in the air 25 min to get to exit"

Plusy: "Flight was below average. Ppl lane was very old and dated. No charging station. Mini.al space to maneuver. Chair was easily jostled by neighbors"
Minusy: "Tight spaces in seating area. No room to maneuver."

Minusy: "The flight was delayed an hour, this happens frequently when I travel on LOT"

Plusy: "sympatyczna załoga"
Minusy: "miło by było, gdyby walizka "priority" faktycznie wyjeżdżała jako jedna z pierwszych... nie mówiąc o tym, że odebrałam walizkę lekko obtłuczoną"

Plusy: "Seat was broken and did not recline. It was uncomfortable..."
Minusy: "USB and power outlet were unable to charge my kindle.... what is the purpose of these if they dont work? Fix them please!"

Plusy: "Obsluga Litewskiej zalogi obslugujacej lot w business i premium"

Plusy: "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Minusy: "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."

Minusy: "Zdecydowanie za mała ilość jedzenia,jak na lot który trwał prawie 12 godzin...Brakowało przekąsek...Na śniadanie makaron,z sosem beszamelowym?Zbyt "obiadowo",Jak na posiłek na start...Pieczywo,wędlina,jogurcik,może jajecznica...bylyby lepszym rozwiazaniem.Ale,i tak nie ma co narzekać..."

Plusy: "We landed in Minsk and then got back to WAW with not reason given after 7h witong and flight time"

Plusy: "Wsadzili do autobusu podwieźli pod samolot i nie wypuszczali. Na dworze skwar - w autobusie gorąco - jakieś 70 osób gotowało się jak w piekarniku."
Minusy: "Logistycznie podejść do tego - później wyjechać autobusem - tak aby dojechać pod samolot i od razu wypuścić."

Minusy: "2,5 H opóźnienia dla lotu który trawa 1:20 to naprawdę bardzo dużo"

Minusy: "Punktualność"

Plusy: "Nic"
Minusy: "Samolot z Warszawy był opóźniony i mimo zapewnień załogi,samolot w Warszawie nie poczekał na pasażerów i odleciał.wstyd i żenada"

Plusy: "Everything went good. Thank you."

Minusy: "Male agent at boarding rude. Aircraft dark and dingy. WiFi not working. Many lights not working. Majority of TV screens not working and “misfiring”, flashing throughout the whole flight gave me headache and hurt my eyes."

Plusy: "było opóźnienie i nie podobało mi się to"
Minusy: "punktualność"

Plusy: "było ok"
Minusy: "nowszy samolot"

Minusy: "Samolot mały mało miejsca na nogi"

Minusy: "Less people on the plane"

Minusy: "Lot obsługiwany był przez przewoźnika Blue Air. Opóźnienie duże."

Minusy: "Punktualność"

Minusy: "Wymienic beznadziejna obsluge przez nie uprzejmie stewardesy"

Minusy: "Posiłek"

Plusy: "The crew was very helpful."
Minusy: "No entertainment for short flight. Plane was very old."

Minusy: "2 godziny opóźnienia na trasie trwającej 2 godziny."

Plusy: "Crew was OK"
Minusy: "Business class seats are awful, as they are for all European flights. Regular seat with middle seat unoccupied. No entertainment at all (no movies, no music)"

Minusy: "Po ostatnich doświadczeniach z LOT Polish Airlines chyba nie będę korzystał z tych linii. Jakość obsługi bardzo przeciętna, a cent jak azjatyckich i bliskowschodnich linii lotniczych."

Plusy: "Jak zwykle perfekcyjny pilotaż"
Minusy: "Jedzie w opcji Menu Premium niesmaczne. Brak napojów podczas lotu, pomimo, że opcja Premium je przewiduje. Nie polecam dokupywania tej opcji - podanie „plaltykowego”, sztucznego jedzenie na porcelanie nie jest warte swojej ceny. Nawet herbata była ochydna. Ekran systemu rozrywki nie działał."

Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"
Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."

Plusy: "Available seats"
Minusy: "Didn’t like food and they didn’t give the ear set- glad I got my own"

Minusy: "Lot jak zwykle opóźniony"

Plusy: "Czysto"

Minusy: "Ponad 1h opóźnienia"

Plusy: "Profesjonalny personel pokladowy"
Minusy: "Brak informacji o spodziewanym opóźnieniu na gate. Obsługa bagażu na Okęciu to kpina, po 20 minutach czekania informacja że potrzebują jeszcze co najmniej 30!!!"

Plusy: "Cabin crew were very nice, boarding was quick and efficient."
Minusy: "Plane was extremely cold, the heating only worked after the engines were started."

Plusy: "Nic"
Minusy: "Opóźnienie"

Plusy: "Nic"
Minusy: "Opóźnienie"

Minusy: "Tragiczna jakość samolotu, tragiczny serwis z Rumunii"

Minusy: "Mało miejsca"

Plusy: "New airplane."
Minusy: "100% full"

Plusy: "Food/drink options"
Minusy: "Customer service"

Minusy: "W trakcie prawie czterogodzinnego lotu, operator - LOT - nie zapewnił darmowego posiłku (poza kawą/herbatą i wodą oraz małym wafelkiem), choć cena biletu nie była niska. W dużym samolocie i przy przednich trzech czy czterech rzędach klasy quasi business, toaleta z przodu samolotu była przeznaczona tylko dla pasażerów podróżujących tą klasą. Nie wiem, dokąd zmierza PLL LOT, ale nie jest to dobry kierunek. Odprawa opóźniona, lot również."

Plusy: "My fourth experience with LOT in a month. The airline gotta be renamed from LOT to LATE. Also the airport is a complete mess, especially the incredibly long security check lines for transfer passengers."
Minusy: "Crews are usually polite an professional. Anyway, my complaints refer to the problems with the Chopin airport and the airline/ certainly, not any crews."

Plusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"
Minusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"

Minusy: "Spóźniony godzinę. Bilety kupiliśmy pół roku wcześniej, a w obie strony system usadził nas osobno!"

Plusy: "Przystępne ceny, życzliwa obsługa."
Minusy: "Bardzo długi czas oczekiwania na bagaż na lotnisku Chopina. Tragedia!!!"