Znajdź tanie loty na trasie Bilbao - Warszawa Lotnisko Chopina

Plusy: "Amazing crew, great customer service and high level quality plane, despite only 1 hr travel, they served small breakfast and chocolate"
Minusy: "Despite the fact I bought my tickets with 1 hand luggage + 1 personal item, they forced me to dispatch my hand luggage stating flight was full, I refused and they said they could not allow me to board. Felt my rights violated, I HATE to dispatch luggage... and in the end there was space left on the airplane luggage storage areas. Not nice"

Minusy: "A solution to the seat problem. If the seat only reclined 1/2 the distance they do now, the flight would be enjoyable."

Plusy: "The crew was great"

Plusy: "Crew"
Minusy: "My flight tickets were mess up and I had to purchase new tickets . Horrible"

Plusy: "Flight left on time & arrived on time."
Minusy: "Quality of the snack could be improved."

Plusy: "Crew was amazing"
Minusy: "Entertainment and dinner food"

Plusy: "Great crew who tried to address my broken in seat entertainment."
Minusy: "My inseat entertainment could have worked."

Plusy: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Plusy: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Minusy: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."

Plusy: "The flight was smooth and on time. The flight crew did everything alright."
Minusy: "Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru."

Plusy: "I enjoyed the 7 lay over. Took a train to the city (12 minutes ), walked around and shopped, ate and tracked back with the train . A nice stop over"

Plusy: "Always on time and professional crew!"

Plusy: "The service was friendly and efficient. My seat was comfortable."
Minusy: "The entertainment system wasn't working properly. It was restarted for me twice, but still didn't work."

Minusy: "We didn't even make this flight."

Minusy: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."

Plusy: "New plane"
Minusy: ""Swiss" and punctuality are not anymore going together"

Minusy: "None"

Plusy: "Proper business service all the way."
Minusy: "The seats did lay flat but were hard and uncomfortable in the down position. The breakfast barley was completely unappetizing."

Plusy: "Generally Swiss air was good"
Minusy: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"

Plusy: "Food.confort.pillows."

Plusy: "upgrade to business class"
Minusy: "the flight was delayed, so I have arrivede later and was told that I should have been there for the original time..."

Plusy: "The flight attendants were professional and helpful."
Minusy: "We were glad to have extra leg room at the bulk head, however, the seats themselves were extremely narrow. My elderly father found it exceptionally difficult to sit and stand from the seat. The seat table creates an ever tighter fit for someone with special needs."

Minusy: "Our flight was canceled and re-booked today. We’re so frustrated and inconvenience us. Very stressful! Swiss Air notification in email was sent short of notice."

Plusy: "The food was the best I’ve ever had in a plane"
Minusy: "Sound quality for the films was awful"

Plusy: "Clear, relatively comfortable plane. Free ski bag."
Minusy: "Again, incredibly unhelpful re: my unusual situation. Flight attendants rigid and unkind to the woman next to me with a dog in a case. Almost like automatons. But that's typically Swiss, which I appreciate but they could definitely humanize a bit more!"

Plusy: "Everything except the seats."

Minusy: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"

Minusy: "Despite its reputation, Swiss is always late. Their Sunday evening flights always from Stockholm always depart 20-45m late."

Plusy: "Flight itself was good, comfortable, staff were professional"

Plusy: "short travel time"
Minusy: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "good stuff"
Minusy: "HAving to walk across the Zurich airport to buy a business class upgrade was bad. I just wanted to buy the upgrade at the desk. No need to go from terminal 3 to terminal 1. total waste of 20-30 minutes. Ironic that this happens to people willing to spend $'s of dollars for convenience and comfort. should be able to purchase upgrade ASAP with a smile at check-in."

Minusy: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"

Minusy: "I'm only 5 months pregnant, barely showing, and the seat tray nearly didn't fit in the down position! So uncomfortable. Also the chicken sandwich was gross. The bread was gritty and dry."

Plusy: "On time great crew. Free wine that is Swiss air."

Plusy: "Good service, space for people and luggage"
Minusy: "Less than great food, but everyone else is the same"

Minusy: "Too narrow seats."

Plusy: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."

Minusy: "Flight from Barcelona was delayed for 2 hours, so we missed the flight from Zurich to New York."

Plusy: "Once boarded we took off pretty quickly, crew were extremely nice, food was great"
Minusy: "no entertainment at all."

Plusy: "It's fine no comment"

Plusy: "Attendants were cordial"
Minusy: "There was no organized boarding of coach passengers. There was sufficient food provided but overall quality was marginal."

Plusy: "Fantastic flight attendants, good food. I felt safe throughout the whole travel."

Plusy: "The food and beverage offerings were very good. The service was excellent."
Minusy: "I wish the dinner service flying from JFK to ZH could be made sooner in the trip to allow more lights out time to relax and try to sleep. I wish all the movies had subtitles so I could read rather than have to deal with the head phones and the bad quality sound they produce."

Plusy: "seat too tight"

Plusy: "Loved the food and wine. Very comfortable flight and the staff was wonderful"

Plusy: "Friendly crew and very professoinal"
Minusy: "Old plane"

Minusy: "Chrap food"

Minusy: "No room and very hard to get t your seat"

Minusy: "All was good"

Plusy: "Crew was helpful and ver polite and efficient"
Minusy: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "Perdieron nuestras maletas, de prácticamente todos los pasajeros."

Plusy: "Great crew"
Minusy: "Uncomfortable seating"

Plusy: "Crew was attentive"
Minusy: "We sat on the runway for an hour."

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Crew was great. Flight was on time. Overall excellent experience."
Minusy: "On line check-in 23 hrs prior to departure is not convenient for out of town passengers travelling to B'luru to catch the flight, couldn't get internet access to do the check -in on time. 48 to 72 hr check-in window would be better."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Superb flight attendants"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Gate crew was friendly."
Minusy: "United. Not Lufthansa. The ability to change seats early with United and be a recognized flier and get credit was extremely difficult. Very poor service."

Plusy: "Same as above."

Plusy: "Great airplane. Very nice staff. Great service."

Plusy: "Great flight"

Plusy: "Smooth boarding."
Minusy: "Plane packed to the hilt. Tough to find space for cabin luggage."

Minusy: "Opóźnienie lotu"

Plusy: "Extra leg room overall. Service was excellent"

Plusy: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Minusy: "Seats are too close together and seat really doesn't recline. To close to the seat in front and can't bend over to put your head on tray to sleep. Just to cramped up and I'm a small person 5'4". Very uncomfortable for a long flight!"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Minusy: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Clean. Friendly staff"

Minusy: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."

Minusy: "Wuality"

Plusy: "I liked the food."

Plusy: "Crew was great. I was traveling with infant and they kept us kept us comfortable"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "Flight and land was smooth. I like Lufthansa, because it is safe."
Minusy: "My trip was 8 hrs, we get water or juice only 5 times and very small cup 100ml, not enough"

Plusy: "nice and polite crew"
Minusy: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"

Minusy: "Oversold flight."

Plusy: "free upgrade to business class :)"

Plusy: "everything"

Plusy: "I like everything about your operation. my experience with you was far better to what i experienced fly another airline last time i visited United States. thank you."

Plusy: "Crew"
Minusy: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."

Minusy: "No screens at all and the boarding was messy"

Plusy: "The person sitting next to me was congenial. We had a lot in common and enjoyed good conversation between movies. I also got to see two movies I misse in the theater. The trip passed quickly and enjoyably."
Minusy: "There is not enough leg room on any flights for taller passengers. On long flights, more than four hours, there should be enough space for short walks around the plane."

Plusy: "I will never use again"
Minusy: "Nothing to like , people very rude"

Minusy: "You canceled my flight it was no one to reach by kayak will never buy tickets again from kayak"

Plusy: "Economy seats are not comfortable. The seat cushions are worn out and do not provide good support for long flights."

Plusy: "The crew was very responsive. The seat requires real improvement. Austrian can provide bette seat than the allowed minimum."
Minusy: "Food and seat comfort."

Plusy: "Everything"

Plusy: "Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight."
Minusy: "Movies available weren't to my taste, which isn't of great importance anyway."

Minusy: "Landing"

Minusy: "Don’t tell passengers they can make a transfer flight supposed to leave in 20 minutes because the first flight was late, and then have the plane leave without the passengers who sprinted through the airport after having to go through customs and security again."

Plusy: "The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her."
Minusy: "1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices"

Plusy: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Minusy: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."

Plusy: "Lufthansa crew very professional"
Minusy: "More upgrade to be available"

Plusy: "Everything"

Plusy: "Food and workers were great"

Plusy: "Short flight"

Minusy: "Free wifi"

Minusy: "Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian."

Plusy: "Fast flight , friendly staff , ok food"
Minusy: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"

Plusy: "Absolutely fantastic service from the check in counter until deplaning. Delicious food, snacks & even wine & other alcohol included. The staff is super friendly & very tentative. It was really a treat to fly Austrian Airlines."
Minusy: "This is just nit picking and if I absolutely had to I’d just hope for a more of a variety of movies, TV shows & music if possible."

Plusy: "The crew was superb. Extended leg room seats had a lot of legroom. Good wines, decent dinner."
Minusy: "Very strict carry on policies, much strictet than US carrieers, primarily by weight. Known traveler numbers (Glibal Entry) were not askrd at the time of online check in and ad a result, TSA Pre didnt show up on out boarding passes. Agent at the counter coulsnt dix it euther. Surprisingly, very disappointing breakfast."

Plusy: "The crew was friendly, seats were comfortable and boarding was prompt and fast."
Minusy: "The food was not good at all and the entertainment selection was so limited. This was so weird because coming back from Vienna it was the complete opposite."

Plusy: "Safe trip"
Minusy: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."

Plusy: "Nothing, we never got to go on our flight to Vienna. The only good thing is the manager, Servando, found us an alternative route after some delay. Even then, we had to haggle and really fight for fair treatment for a mistake that was 100% the airline's fault."
Minusy: "Our seats were involuntarily given away by the airport staff. We were never notified until we were scanning our tickets to board in. At that time, we had already checked in and received our boarding passes, as well as checking in 3 bags while we were traveling with a large group. There was no way we wanted to volunteer our seats, especially since we had a transfer flight to catch. We clearly stated we did NOT want to volunteer our seats at the ticket counter. No staff notified us until we were about to get on the plane to board. The flight supervisor was very rude and unprofessional, offering us no alternative solutions. I was really disappointed with such a grievous mistake by the airline, and I would not recommend flying Austrian Airlines unless it was absolutely the only airline available. They need to fix their processes for authorizing when they volunteer a passenger's seat. This caused our group a lot of stress and almost became a logistical nightmare."

Plusy: "I like everithing was great . Thank you ."

Plusy: "Austrian Airlines does it right— service, food, cleanliness. This was a really terrific experience. They even boarded efficiently, having those with seats in the back board first."
Minusy: "This was a great flying experience."

Minusy: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."

Plusy: "The whole flight was very nice"

Plusy: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Minusy: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."

Plusy: "Short flight, no major issues."

Plusy: "Plane was half empty, so we could sleep on three middle seats"
Minusy: "I would expect more (and better) food for 9 hour intercontinental flight"

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "Nothinf"
Minusy: "Everything"

Minusy: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."

Plusy: "Boarding was easy, on time"
Minusy: "Crew's attitude for any request was snobby and harsh"

Plusy: "Boarding time and arrival were both on time. Service is courteous, and the lounge very pleasant."

Plusy: "The crew was wonderful, as is always true with both Austrian Airlines and Lufthansa."
Minusy: "The inflight entertainment included so many mediocre films, with hardly a classic among them. I suppose those are cheaper, but I would think both Austrian and Lufthansa (they seemed to be using almost identical entertainment systems with almost identical offerings) would benefit from limiting their movie options much more towards movies with, say, above a 70% Rotten Tomatoes rating or above average box office sales. Even if they had fewer films, say 40 instead of 56, the ones they have would be more popular."

Plusy: "Would have loved shorter transit time through Vienna, or Amman-Frankfurt-DTW (both ways)"
Minusy: "Transit time through Vienna was particularly frustrating."

Plusy: "snacks plus they had sparkling mineral water"

Plusy: "they asked me if I wanted an upgrade to business class - nice"
Minusy: "they left all the lights on in the plane - difficult to sleep at night. Never had this happen before. Another lady from N.J., originally from SLovakia and going to Kosice for a visit complained about the same thing. SHe was worn out and so am I."

Plusy: "My flight from Vienna to Warsaw was fine."

Plusy: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
Minusy: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."

Plusy: "Short flight."
Minusy: "Seat comfort was meh."

Minusy: "The seats were uncomfortable."

Plusy: "Drinks were included"
Minusy: "No entertainment available not even to pay for. Wifi is overpriced"

Minusy: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Minusy: "Flight cancelled, after delays... Then almost four more hours to get rescheduled in a different flight the next day and taken to a local hotel!"

Minusy: "The ground crew harassed us for bringing our instruments on board. We fly with instruments for our work and this was the first time we were forced to check certain items and were detained for a period of time so that the ground crew could check with their superiors."

Plusy: "Pleasant flight crews on all flights."
Minusy: "Cramped seating in coach."

Minusy: "The website is a horror, particularly from an iPad. Trying to web checkin was an arduous battle. Obviously the consumer is the least important factor in the lack of managing the product. I avoid Austrian for that simple reason. Crew polite. Pilot informative."

Plusy: "The B-767 is far superior to the B-777 in comfort; it is not so horribly crowded."
Minusy: "Austrian check-in at VIE was a disaster. None of the machines could read my passport; and when you entered the data by alternative methods it STILL required a machine to read the passport--which it exactly what they were unable to do. Thus, it was a circular Catch 22. I went through six different lady agents working my way through the system, until they finally took my bag and let me go. They themselves said it was new to them and they did not fully grasp how it worked and they did not know why it did not accept me. SOFTWARE PEOPLE BACK TO THE DRAWING BOARD."

Plusy: "The crew was nice and the entertainment was okay."
Minusy: "It was impossible to make a seat reservation--impossible. When I asked Air Canada they said contact Austrian Airlines. When I asked them they said get in touch with United. Then I was told I could book a seat 24 hours in advance. When I got email I couldn't--said I had to do it at the gate. When I got to the gate I was told I had a seat in the middle of the plane. Not true I was at the back of the plane. Just awful"

Plusy: "Fast and short flight between Vienna and Warsaw. Not much good or bad."
Minusy: "Shuttle bus from the terminal took awhile to leave to the plane. No air conditioning to the shuttle. Very hot. Was uncomfortable."

Plusy: "The flight was smooth and the staff was great."
Minusy: "Nothing."

Plusy: "Really liked the chocolatey-wafer treats and the smooth boarding process."
Minusy: "The entertainment wasn't great compared to most international flights."

Plusy: "Nice food"

Minusy: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Plusy: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Plusy: "Friendly crew"
Minusy: "Can’t think of anything"

Minusy: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Minusy: "There was no wifi on flight"

Minusy: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Plusy: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Minusy: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Plusy: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plusy: "the crew was nice"
Minusy: "Seat confort on long flights, leg rooms,"

Plusy: "Seating is tight. The crew was great !"
Minusy: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Plusy: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Plusy: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Plusy: "We got to Amsterdam on time"
Minusy: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Plusy: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Minusy: "Boarding could be better"

Minusy: "old screens and entertainment system leg room to small"

Plusy: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Plusy: "Crew was awesome"
Minusy: "."

Minusy: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Plusy: "Good flight, very attentive crew."

Plusy: "Snooth and efficiënt with a KLM service"
Minusy: "No entertainment"

Plusy: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Minusy: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Plusy: "I slept pretty much the whole time"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Food was excellent, frequent and filling"
Minusy: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Minusy: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Plusy: "Service, technology"
Minusy: "Could not print by boarding card and was not allowed to board in Amsterdam"

Minusy: "Food"

Plusy: "Good flights. Good prices."

Plusy: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Consistently high standards"
Minusy: "Nothing"

Plusy: "Just great crew."
Minusy: "Not comfortable at all and will not book KLM again."

Plusy: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Minusy: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Plusy: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Minusy: "It was announced I can choose between fish and chicken meal but when I requested for fish meal, I was told it’s finished. My seat was 21, and it surprised me. If something can be changed about that then your services would be much appreciated. Thank you."

Plusy: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Minusy: "Flight was delayed due to weather in Amsterdam area"

Plusy: "The flight was great."

Plusy: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Minusy: "Nothing to be honest . All positive."

Minusy: "OLD plane without comfort or entertainment"

Plusy: "Boarding/unboarding"
Minusy: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

"The de-planing process could have been better in Buenos Aires - it took a long time before the aero bridge was connected - not the fault of Air France.."

"Air France service was superb. The airline did their best to expedite the boarding process even with the constant changes of Covid19 guidelines"

Plusy: "Nice crew"
Minusy: "Not loose my luggage:)"

Minusy: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Plusy: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Minusy: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Plusy: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Minusy: "N/A"

Plusy: "More leg room"
Minusy: "Space"

Minusy: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Plusy: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Minusy: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Minusy: "Flight was delayed"

Plusy: "The bread was fresh and food better than other times"
Minusy: "Crew is always aggressive and unfriendly"

Plusy: "Amasing crew"

Plusy: "Not much, seats are super uncomfortable"
Minusy: "Better code sharing with KLM"

Plusy: "Crew was attentive. Timings were spot on."
Minusy: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Plusy: "Nothing !! Such a bullshit flight ever !!!"
Minusy: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Plusy: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Minusy: "See above. Overall, very nice experience."

Minusy: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Plusy: "The transfer times were excellent"

Plusy: "Everything! It was a wonderful experience."
Minusy: "Nothing"

Plusy: "The crew was helpful and accommodating"
Minusy: "The flight was delayed, missed connection, and lost baggage. Subpar."

Plusy: "Lot"
Minusy: "Nic"

Plusy: "Crew was nice, too short of a flight to figure out more"
Minusy: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Plusy: "It was only 2 hours"
Minusy: "Small plane, no movies"

Minusy: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Minusy: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Plusy: "Good selection of movies"

Plusy: "Food and wine was very good. Music selection was excellent."
Minusy: "Not enough leg room."

Minusy: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Plusy: "The staff was very nice and friendly"
Minusy: "One hour delay without any information on embarking and another hour in the plane before departure"

Plusy: "Nice staff, very professional and helpful."

Minusy: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Plusy: "The plane arrived in New York smoothly"
Minusy: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Plusy: "The noise-canceling headset is good."
Minusy: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."

Plusy: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Minusy: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."

Plusy: "The food, entertainment, and service. Waited for me after almost missing my flight."
Minusy: "Nothing."

Minusy: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Plusy: "Got pillow, blanket, headphone and eye cover"
Minusy: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"

Minusy: "There were not noodle soup ready this time."

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Minusy: "Opóźnienie"

Plusy: "Good on a short flight"
Minusy: "Paying for carry on due to weight limit. First time this ever happened!"

Minusy: "They lost my luggage"

Plusy: "Nothing"
Minusy: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

Plusy: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."

Plusy: "The flight attendant was very nice to me. TV was very good. space was enough ."
Minusy: "We had to pay for wi fi."

Plusy: "Food, drinks, and general service on board were all very nice"
Minusy: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."

Minusy: "Too crowded"