Znajdź tanie loty na trasie Bazylea - Wrocław

Plusy: "It was on time and got me where I needed to go."
Minusy: "The crew often bashed my wife's elbow with their trolleys. I am 6'2" and I could not sit with my legs straight in front of me. There is no leg room and the seats do not recline very far. The food was repulsive. They ran out of vegetarian options (my wife is a vegetarian) and what we did eat turned our stomachs."

Minusy: "Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!"

Plusy: "Seat was comfortable. Looked new."

Plusy: "The crew was very professional in their manner and went the extra mile to make sure the passengers were happy and comfortable. Wine was free and they offered a Baileys with coffee service that was a nice touch."
Minusy: "Food was so so. I have had better airplane food. Boarding was not grouped by zones, so was a bit slower than usual."

Plusy: "Comfortable plan. crew, at least in our section of the plan was minimally attentive."
Minusy: "crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "delay of 2hours caused by disturbed person poor crew reaction no info to other passengers"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Everything, I love Lufthansa"

Minusy: "I don't know"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "The crew was alright but there was very little leg space in the economy cabin"

Plusy: "Tv screens, free beverages, frequent service"
Minusy: "The single most cramped and uncomfortable flying experience of my life. The chair in front of me recliner lined to 4 inches in front of my nose. Couldn’t move legs or arms for 10 hours because it was so tightly packed. I couldn’t believe it was legal to fit that many people that closely together."

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Nice comfortable flight"
Minusy: "Crew was not necessarily warm or curteous"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Everything"
Minusy: "Nothing"

Minusy: "I was rebooked onto LU 1203 from Basel to Frankfurt from LU 1201 without notification. Probably because Flight LU 426"

Plusy: "The plane was very clean and I appreciated when the crew asked passengers have their seats in a normal upright position during meal times as there is very little space when the seats are reclined. We can hardly get out of our seats when other passengers need to go to the restrooms."
Minusy: "The crew was rather cold; I got the feeling they were doing their jobs but not in a warm and customer friendly oriented way, may be because I was in Economy. I was surprised by the lack of space in economy for such a long Haul flight in an A 380."

Plusy: "Attitude of staff"
Minusy: "Food and delay"

Plusy: "Bad"
Minusy: "Because the one came in from London Got Delay And I miss my flight"

Minusy: "Opóźnienie lotu"

Minusy: "Pretty good. Great crew."

Plusy: "Again the flight wasn't full so had plenty of room."
Minusy: "The sandwich they offered was pretty bland."

Minusy: "Boarding from terminal f sucks"

Plusy: "Water and juice served all the time"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "The plane was delayed leaving miami so it arrived late to Munich and I was scared to miss my connecting flight to Berlin but there was somebody waiting for me as well as the other people traveling to Berlin and they walked us through immigration and straight to our flight to Berlin. Thanks for this we didn’t miss our flight. Also this Lufthansa flight Miami- Munich was one of the best planes in terms of cleanliness, comfort and quality."

Plusy: "Professional crew. Excellent service. Punctual. Efficient boarding in Munich. Good communication from pilot"

Plusy: "Everything as expected"

Plusy: "Beautiful new plane — supremely clean"

Minusy: "Worst hospitality. Asked for water, never came to serve. Had to remind and call couple of times."

Plusy: "staff was friendly and service in general was good"
Minusy: "Food was not good , Chairs was not comfortable"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "On time and professional boarding. Comfortable flight and friendly flight attendants."
Minusy: "Nothing to say."

Plusy: "Komfort lotu i bezpieczenstwo"

Minusy: "Unable to make the flight due to connecting flight being cancelled."

Plusy: "crew"
Minusy: "food seats were not equipped with personal TV screens"

Minusy: "Had difficulty walking up and down stairs to plane."

Plusy: "Got off to a late start, should have been an omen."

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "Great crew service, comfortable, modern, captain kept us up to date and actually made up for the lost time on the delays to take off and got us nearly back on schedule."
Minusy: "Food wasn't the best tasting, and made me sick."

Plusy: "The crew members were so sweet."
Minusy: "Flight was late. I missed my connection."

Minusy: "Comfort mostly"

Minusy: "Mi s-au pierdut bagajele !"

Plusy: "Overall Austrian was fine. Smaller plane and people were professional."
Minusy: "Certainly don’t expect the luxury of SE Asian or Middle Eastern airlines"

Plusy: "The crew was nice. The economy seating was sorta spacious, but then again, it was economy. I’m 6’2” and my knees didn’t hurt."
Minusy: "It’s standard European airline. Don’t expect Cathay, Singapore or Emirates."

Plusy: "Check in was swift"
Minusy: "Friendlier approach from the crew"

Minusy: "Food should be much better than this. Otherwise everything is ok."

Minusy: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."

Plusy: "Good"

Minusy: "Complete experience and issue, resolution"

Plusy: "Food was good. Plane was good."
Minusy: "Night flight should turn off light. Staff was not skillful and professional."

Plusy: "We could walk around as needed. No restrictions. Free wine with meals!"
Minusy: "Staff not friendly or offering of assistance."

Plusy: "Comfortable seat."
Minusy: "Quality of red wine"

Minusy: "Austrian airlines did not even notified us about cancellation."

Plusy: "Landing was a disaster"

Plusy: "On time take off"
Minusy: "They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew"

Plusy: "Efficient boarding, friendly crew, easy flight, on time arrival"

Minusy: "Seats are very small. Plane was cramped. Snack was not very good. Need healthy options."

Plusy: "The stewardess is very polite and accommodating n"
Minusy: "Nothing"

Plusy: "Except eventually delay, the flight experience is good."

Plusy: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Minusy: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."

Minusy: "The worst airline, customer service ever"

Plusy: "the crew were very nice polite and helpfull"
Minusy: "the flihgt was 3 hours late because a person who did not hold a ticket got on the plane and refused to get off, how can this happen?? this is a major breach of security and made me feel very unsafe"

Minusy: "While going to the gate G11 at Vienna airprt, i slipped infront of the gate in presence of 3 male austrian airways staff who were checking there. After i got up i requested if i could get some water and they said they cannot. Finally a co passenger gave me her bottle of water. I ended up actually breaking my leg"

Plusy: "Absolutely nothin Airlines was courteous enough to provide hotel which was just abt ok"
Minusy: "Reschedulle of my journey to next day, everything tat followed"

Plusy: "On time departure, friendly staff"
Minusy: "GET AN AGREEMENT WITH GLOBAL ENTRY"

Plusy: "too short to tell."
Minusy: "Not applicable"

Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("

Plusy: "Very comfortable aircraft"

Plusy: "That is was on time!"
Minusy: "That they charge you for luggage when international flight accepts one bag per person!!! this is Nickle and diming people."

Plusy: "Excellent service."
Minusy: "Somewhat expensive for Vienna - Brussels one way route."

Plusy: "crew"

Plusy: "Speaking of friendly sky. Great!"

Plusy: "Smooth strait flight, friendly polite crew"

Plusy: "People at the desk didn't know or don't wanna say much why we have no plane"
Minusy: "I arrived at Vienna on time but to Skopje we had no plans and we hade to wait till 13:40 to board"

Plusy: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Minusy: "No tv, maps or entertainment at all."

Minusy: "The seats were uncomfortable."

Plusy: "the stewardess gave me coffee even if she already passed by me (because I was sleeping) I appreciated that :)"

Plusy: "Leg room, kind staff in the airplane"
Minusy: "Staff at service desk -unprofessionalism, never on time. Charged 3 times for infant ticket because of computer errors but lack of human factor explaining why, just completely horrible explanations."

Plusy: "Crew friendliness."

Minusy: "Flight was delayed 2 hours after boarding"

Plusy: "This time it seems I had a little bit more leg room. Which makes a big difference!"

Minusy: "Technical issues with website and online check-in. Boarding was poorly organized. Food could be better (e.g, breakfast muffin was terrible). Also availability and varienty of alcoholic drinks could be better. Flight was delayed and therefore my luggage didn't make it to connecting flight.."

Plusy: "Best take off, Best Fight, Perfect Landing...!!!"
Minusy: "Diner was tasty...but, no breakfast... would have been great..!!!"

Minusy: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."

Plusy: "Decent between chare distance for a medium sized airplane (A321)"
Minusy: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"

Plusy: "Clean aircraft, nice crew, efficient boarding, small airport (Varna)"

Plusy: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
Minusy: "The food was bad."

Minusy: "The flight attentands were very unfriendly"

Plusy: "best blanket in any business class. should be sold on line."

"They canceled our flights but the flight went on anyway."

"Not the first time we have experienced defective entertainment system on this trip. It should be upgraded."

Plusy: "Salimos a tiempo . El business es muy confortable"
Minusy: "La comida horrible . No se limpian los baños"

Plusy: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Minusy: "Klm is the best, even on a 40min they served small breakfast."

Minusy: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Plusy: "Nice crew, good food."
Minusy: "Both bathroom were not working in business class area."

Minusy: "Still don’t have my luggage yet"

Minusy: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Plusy: "Just as I expected. And I made my last connection easily."

Minusy: "Not being 1 hour late"

Plusy: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Plusy: "Great plane and staff"
Minusy: "Delayed"

Plusy: "Very professional"
Minusy: "Lost luggage"

Plusy: "Crew was helpful and food was very good"
Minusy: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Plusy: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Minusy: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Plusy: "The seat was a little uncomfortable but the crew were amazing."

Plusy: "Nothing"
Minusy: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Plusy: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Plusy: "Overall KLM experience is good"
Minusy: "Food quality was mediocre for a business class flight."

Minusy: "Need more leg room!!! Larger meals needed."

Minusy: "The flight was cancelled and had to be rerouted on United Airlines."

Plusy: "Entertainment options."
Minusy: "Service was poor, seat did not recline, and the food was terrible."

Plusy: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Plusy: "NOTHING"
Minusy: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Plusy: "Efficient crew"
Minusy: "Long, slow line at check in. Not many new movies or tv shows"

Plusy: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Minusy: "Nothing to say"

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Food was excellent, frequent and filling"
Minusy: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Plusy: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Minusy: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Minusy: "Customer service"

Minusy: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Plusy: "Entertainment"
Minusy: "Food and one bathroom out of service makes an awful flight"

Plusy: "Arrived Early!"
Minusy: "Left Late :-)"

Minusy: "Bit cramped for space"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Flight crew; legroom even in cheap seats."
Minusy: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Plusy: "Comfortable seats. Warm plane with happy staff."
Minusy: "Maybe a second sandwich option for food, not everyone likes cheese."

Minusy: "They stole my money"

Plusy: "Nice seats, comfortable."
Minusy: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Plusy: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Minusy: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Plusy: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Minusy: "Flight was delayed due to weather in Amsterdam area"

Minusy: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Minusy: "Nothing."