Znajdź tanie loty z Amsterdamu do Meksyku

Minusy: "No comments"

Plusy: "It was a quiet flight"
Minusy: "All good"

Minusy: "I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam"

Plusy: "The crew was really good, even the food was nice"
Minusy: "I think the economy class seating could be better & even the ticket prices could be reduced a bit"

Plusy: "Everything"
Minusy: "No need for improvement"

Plusy: "The crew was okay And the seats good it’s little wide In general was okay"
Minusy: "The food not so good I like service on the plane was good"

Plusy: "The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down"
Minusy: "The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice"

Plusy: "Amazing flight and service. Would fly Emirates all the time if I could."

Minusy: "Handling and boarding at Schiphol was pathetic"

Plusy: "The crew were very hard working and did a great job."

Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."

Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."

Plusy: "The airplane The food"
Minusy: "The time"

Plusy: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Minusy: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."

Plusy: "Everything was great"
Minusy: "Emirates service has fallen over the last several years"

Plusy: "It was wonderfull"
Minusy: "Legroom"

Plusy: "Good flight on A380. Food and entertainment were great."
Minusy: "We had to disembark into buses because all gates were being used."

Plusy: "The seats with enough legs room"
Minusy: "It was so difficult to find the restrooms. There were few of them in a big airport that made a long line and difficult for kids"

Plusy: "Traveling alone with a 1 year old the crew was fantastic. They gave me better seats with empty seats next to me. Helped entertain little one regularly on their own accord. Very friendly and helpful. Made a long exhausting more than trip doable"
Minusy: "I didn’t like the airport in Dubai. Cleaners locked all the disabled toilets. I walked to 3 of them. Very difficult to use normal toilet and having to leave your baby & carry on outside when traveling alone!"

Minusy: "Nothing i"

Plusy: "Everything!"

Plusy: "The food was pretty good and the one ICE video center that was working offered a ton to watch."
Minusy: "On a 13-hour flight, the video center is your main source of not losing your mind. Truly disappointing when you pay for the extra leg room in an exit row and you can’t watch any videos. Unfortunately, the ICE video center was broken on the way to Dubai also. In addition, the flight crew lets people stand around in front of you which reduces the extra leg room you pay a hefty price for. What’s the point of charging over $700 for this added “luxury” on each of your flights from JFK to Male, Maldives when you can’t use it. Emirates is nice, but didn’t reach the expectations they set."

Plusy: "Entertainment - excellent"
Minusy: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."

Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"

Plusy: "The sitting is nice with good leg room"
Minusy: "Can’t think of anything I don’t like."

Plusy: "The food was very good and there were a lot of choices for entertainment. All of the crew were friendly."

Minusy: "Flight change"

Plusy: "Food was good"
Minusy: "Crew was not so great"

Plusy: "All are good."
Minusy: "Served vegetarian, I am very happy."

Plusy: "I enjoyed the attention to detail and the overall friendliness of the staff."
Minusy: "During the boarding process, there was little control and it ended up becoming a mad rush involving all zones to just to get on the plane."

Plusy: "Excellent flight. Excellent service. Great food and on flight entertainment."

Plusy: "Crew"
Minusy: "Very far gate, long bus ride to reach plane"

Plusy: "Great hospitality from the crew and quality plane facilities."

Plusy: "more space"
Minusy: "space"

Plusy: "Timeliness, service, food, entertainment"

Plusy: "The flight crew is great, the plane is modern and the in-flight entertainment is awesome"
Minusy: "Food quantities could be more. In such long haul flights, individuals line myself who do not sleep in focus tend to get hungrier."

Plusy: "Online checking"
Minusy: "N/ A"

Minusy: "I watched only one movie, but the selection seemed good."

Plusy: "F"

Plusy: "A380 was superb. Really enjoyed being on-board of that aircraft"
Minusy: "Dubai - Cebu leg. They managed to lose my suitcase and my understanding is that was done since the flight was full. I would appreciate if they didn't leave my suitcase in Dubai."

Plusy: "Boarding procedure kept changing from flight to flight,keeping one guessing....Food(Asian Vegetarian was so so...served at random...."
Minusy: "Luggage came on time."

Plusy: "Tak jak wyżej;)"
Minusy: "Nic"

Plusy: "Tak jak wyżej.."
Minusy: "Nil"

Plusy: "not so many people in my flight, the crew were so nice and very helpful."
Minusy: "first meal was bad,I requested low fat meal and they gave me the beef something which was meh!"

Plusy: "same as above"

Plusy: "The airline still runs like a well-oiled machine. Everything is efficient and staff are courteous. Flights are on time and reliable. DXB airport is easy to navigate. New on-board headphones design is an improvement."
Minusy: "Cost saving cuts are evident around every corner. No more night mask, flight socks and toothbrush. No more hot lemon towel upon boarding (only towards end of flight). Food tray is smaller and more compact than before, turns Dinner into a game of Tetris (although, not a fun 'game'). Flights aboard A380 are much more comfortable than in Boeing 777."

Plusy: "A380 is great, roomy even for coach. Food is great as always."
Minusy: "While most flight attendants are decent, a few are just not that great...making loud noises at the attendants compartments and chatting around while flyers are all sleeping, kick around garbages which makes loud noises too. Also the TV screen is a little hard to pull up at the front role."

Plusy: "Flight was on time. Service during flight was outstanding."

Minusy: "Wifi za gotówkę. Ten pomysł jest najgorszym tych linii."

"You need to improve your food quality"

Plusy: "Good service. Great price."

Minusy: "I've been traveling for quite some time but it's the first time that I've got sandwiches inboard from start to end on a 16 hours flight. Turkish airlines what were you thinking about? Feeding people sandwiches and water during an 11 hours flight from Miami to Istanbul, are you guys serious?"

Minusy: "I just wish they used newer planes on this route but everything else was perfect!"

Plusy: "food is amazing"
Minusy: "seat is outdated, but new seat for biz is coming very soon"

Plusy: "The Turkish Airline crew are treat you as guests not as customers."

Minusy: "Airport arrival experience at passport control was terrible"

Plusy: "Entertainment the most. Movie selection was fairly good for a 3 or so hours flight"
Minusy: "The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly."

Minusy: "Entertainment device was broken, and there was no crew passing by (without food or drinks) to ask him/her about it."

Plusy: "Turkish got us on board although our incoming flight was delayed."
Minusy: "Food of poor quality and possibly unhygienic as I developed tummy problems."

Plusy: "Food, comfort, wifi, entertainment."
Minusy: "The flight left an hour late. But the crew never explained why the delay."

Plusy: "The food and the entertainment was excellent!"
Minusy: "There was no boarding announcement. I was given a boarding zone for no reason; boarding was a free for all. Our flight was delayed by almost an hour. We sat on the plane, by the gate, while the crew called the Istanbul Flight Control to figure out when our plane could arrive. This flight had been scheduled for weeks; I would think they could plan the arrival time to be the ACTUAL arrival time."

Plusy: "Excellent food"
Minusy: "Boarding was a bit chaotic"

Plusy: "service, no delays."

Minusy: "Nothing"

Plusy: "Food"
Minusy: "Leg room especially between Houston and Istanbul fo"

Plusy: "Friendly crew, entertainment system"
Minusy: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."

Minusy: "The crew did not seem interested at all; the food was mediocre and the headphones provided were broken and despitea repeated request to get new ones I did not get theme"

Plusy: "The service and the cleanse up to the tope"

Plusy: "The staff is very nice and good service and very helpful"
Minusy: "The Delay and the rough landing"

Minusy: "I am handicap and had to take my carry on baggage off the plane with the help of other passengers so I decided to take a different airline back to my surprise the help me with my luggage and carry on and from the moment I arrived at the gate toll I got out of the airport in jfk I was not allowed to pick ip my baggage they did everything I would like a call back from you 2036757227"

Plusy: "The check in process was good. The agent was very helpful and pleasant. The food was actually just as good as the Delta flight from Minneapolis to Amsterdam."
Minusy: "Older equipment. A little bit tight. But not too bad."

Plusy: "almost nothing"

Plusy: "the flight was comfortable and the crew as very warm"
Minusy: "since i had a connecting flight and in changing timezones i as served breakfast in both flights in a duration of 12 hours. the food was also not according to my taste buds."

Plusy: "Quick check in. Nice staff."

Plusy: "We had a 13hr flight and it was a very stress free and relax experience!"
Minusy: "my USB charger didn't work in both 13hr flights"

Plusy: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Minusy: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."

Plusy: "Flights were on time; Crew was pleasant - asked for water and was provided in a minutes; Pilots were great, they have landed smoothly"

Plusy: "The service was good., food was good, boarding was little though."
Minusy: "Usually the layover is long even though they provide you with hotel but, its too tiring"

Plusy: "Food is bad.no other word is fitted. All the rest is good."

Plusy: "good entertainment system good legroom new airplane"
Minusy: "lowered the food standards compared to previous flights flight was late"

Plusy: "Nice crew except for...see: 'didn't like' section."
Minusy: "First and foremost we were astonished and angered that the cabin crew would not allow any window shades to be open during the day- long flight. That is unhealthy and exacerbates the jet lag phenomena. An airplane is not a hotel and you have eye masks and such readily available for people sleeping. Oh, and I also like to look out the window! For this reason I am looking for another airline to fly for our semi annual trips overseas."

Plusy: "Boarding was timely. Would be helpful if you started lines by boarding group so there is some semblance of order."
Minusy: "Overhead announcements were difficult to understand. Cabin Crew were inefficient in their service, going back and forth numerous times because they forgot this or that. There's no point requesting a special meal if you have dietary restrictions, because they don't seem to have a way of knowing you've made the request."

Plusy: "Everything"
Minusy: "They don't speak very well English"

Plusy: "Just entertainment system and crew makes your life easier on aircraft."
Minusy: "Long boarding time from Amsterdam to Istanbul. No explanation of delay and THY wants you to wait miserably on gate. On Schipol airport there is screens everywhere and they do not bother to update the status of boarding. Instead, they behave like everything is normal you are the person making the problem."

Minusy: "The flight was cancelled due to weather conditions, that's fine! I never found out till I had to contact the airlines and verify of this piece of information after I heard it from news. Kayak never notified me, nor offered any alternatives!! Poor service!"

Plusy: "service always good"
Minusy: "on the last flight didn't even have a personal monitor"

Plusy: "The Turkish airline staff was great and very helpful"
Minusy: "Itinerary on the way to Amsterdam was not correct and made me miss my first connection No option to pick vegetarian food ."

Minusy: "to hot, very hot!!! ו suffered too much"

Plusy: "The service and entertainment!"

Plusy: "Muy buena aerolínea. Todo estuvo bien. 100% recomendada."

Plusy: "food + entertainment"

Minusy: "No TV's, but ok it was a short flight."

Plusy: "All perfect this time. Food was so tasty as always:) crew is very kind."
Minusy: "Always delay flight"

Plusy: "We left los angeles an hour late but was able to make the connection. Enjoyed the food and service. Fortunately the seat next to me was empty so I was able to spread out a bit and get some much needed sleep."

Plusy: "I love the comfort and hospitality offered by the Turkish"

Plusy: "I like the food, seats and customer service"

Plusy: "Nothing"
Minusy: "WOULD NOT TAKE TURKISH AIRLINES AGAIN IF MY LIFE DEPENDED ON IT. I took a flight from JFK to Tel Aviv, with a a layover in Istanbul. Turkish delayed my first flight by 2 hours, which caused me to miss my layover, and the next flight from Istanbul to Tel Aviv was not until the next day. They made me pay for a visa to get into Istanbul, took me to a hotel about 30 minutes from the airport, and then did not serve me any food for dinner. The Istanbul airport was a mess, the flight attendants and everyone working for the airline was EXTREMELY UNHELPFUL. Then on the return flight, they changed the time of my flight at the last minute, which caused me to almost miss it. On top of that, they lost my baggage and took a week to get it back. DO NOT EVER FLY TURKISH, YOU WILL REGRET IT."

Minusy: "They changed departure time by 30 minutes and did not send a single message."

Minusy: "Excellent"

"The staff was extremely nice and professional.They did excellent job!"

Minusy: "Movies were outdated flying to Amsterdam, coming back was great"

Plusy: "I had been travelling for 2 days with a bad back & everyone was so helpful with my situation."

Plusy: "Crew was nasty. They acted like prison guards not like they supposed to act to customers."

Plusy: "Easy"
Minusy: "Wifi"

Plusy: "yes"

Plusy: "Everything about the flight"
Minusy: "Nothing"

Plusy: "Everything was better than expected."
Minusy: "Nothing"

Minusy: "Every time I fly from Brazil to USA and back I always can carry to luggage of 23kg in American Airlines but this company only allows 1 luggage and they charge me 90 dollars for the second one that’s bad"

Minusy: "No hubo comida suficiente"

Minusy: "Everything"

Plusy: "Crew was amazing"
Minusy: "Gave the option to chose seat"

Plusy: "The plane was brand new!"
Minusy: "Every time my husband and I fly our seats get changed from our original picks. I make sure the tickets are linked and they still move us. Very irritating not sitting together especially when you take the time to ensure it doesn't happen."

Plusy: "Comfortable (only) because lots of empty seats."

Plusy: "Hmm pilots safety records paid over 2500 for comfort eats wanting to feel a bit more special"
Minusy: "Food was awful service main cabin mediocre at best I don’t think delta realizes how important all the customers are not just business class as we do have choice out there throwing the piece of chocolate out there at the end to a horrible experience doesn’t make it ok"

Minusy: "Food is always bad."

Minusy: "A late flight due to a mechanical problem. Missed connection and Delta was of little help."

Plusy: "Always Veg Meal for All"
Minusy: "N A"

Plusy: "Great and faster"

Minusy: "Boarding wasn't by zone but all at once."

Plusy: "The crew served things exactly as scheduled. They went out of their way to help passengers individually."
Minusy: "The seats are a bit cramped for long international flights."

Minusy: "Customs when we arrived in MPLS. Around 300 people get off the plane and they have 1 TSA agent checking passports. Terrible staffing and management on their part. Pretty sad!"

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "quick and efficient"
Minusy: "I know it's not the airline's fault, but we were delayed for weather. Also seats do no recline and there is no entertainment."

Plusy: "Good seating, great food, good service."

Plusy: "The flight was on time at departure and 30 minutes on arrival."
Minusy: "Since I got a good deal on the ticket, my boarding zone was “Basic”. That kind of sucked, but I still could fit bag in the airplane so it all worked out"

Plusy: "Easy and on time and Delta Comfort is always the best. Easy boarding process too!"

Plusy: "Crew was very pleasant"
Minusy: "Old airplane. Everything was worn out and stained. Entertainment system is ancient. Economy seats are so small you can barely get in and out."

Plusy: "Nothing"
Minusy: "Everything. Awful plane, seats and service"

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "Excellent hospitality I asked for a cup of coffee at an odd time, the attendant went out of his way to brew fresh pot and served me, instead of just saying "Sorry sir, we don't have any coffee at this time....""

Minusy: "They run out of options because I was sitting at the tail of the aircraft. So I didn't eat much."

Plusy: "How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!"
Minusy: "See other side."

Plusy: "On the fight back I had enough space; good service; fine food. Great trip. On the way to Amsterdam, I sat next to a very overweight woman and her body hung over my seat. I couldn't move around enough and I ended up with a trigger point problem which immobilized me for 3 days and kept me from sleeping at night. It was very disappointing, since this was a family visit trip."
Minusy: "See above!"

Plusy: "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
Minusy: "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "Since I wasn't allowed on the flight because another leg caused us to arrive with only an hour to board, I can't tell you anything that was enjoyable."
Minusy: "The KLM representative was COMPLETELY unhelpful. She basically told us we were screwed and to go away. We spent hours on the phone at great cost to us (international pay phone charges) to be bounced for one rep to another. We were finally told we could get in a plane home Sunday, please to be transferred, starting the process over from the beginning. It was TERRIBLE, beginning to end!"

Plusy: "Best part, no one sat in the seats next to me so I got to lay down and sleep. Staff was nice, food was fine."
Minusy: "This flight was good"

Plusy: "Liked the food, the crew were cheerful and helpful. Service was great."
Minusy: "KLM staff at the AMS airport were not helpful. She insisted that our luggage weigh exactly 23kg. At 23.7, she had us go back to take things out with only 45 minutes to boarding. She was rude and unprofessional. Taking off and landing was a little rough. Entertainment on the plane was limited and a little outdated."

Plusy: "Pilot welcome to the plan was very nice seats was comfortable food was good"
Minusy: "Crew attaitude is not really pleasant with passengers"

Plusy: "Good flight overall"
Minusy: "Although I have priority status -The ground crew in Amsterdam gave me hard time with 7 extra Pounds, and I was trying to take it out of the suitcase to no avail. Eventually the agent I was checking in with got busy, I went to a new agent, and with a flick of a keyboard he approved the extra rate based on my status, without even have my to request it."

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Minusy: "When checkin documents The lady was having conversations and I had to run from C to E. Then through the line I had to step aside again because my boarding pass was invalid. Many steps to check documents but still at the actual gate the documents had to be checked again."

Minusy: "My registered luggage was sent LAX->MDE and i had a short change in MEX. Running out of the LAX->MEX plane, the crew the said: "don't forget to pick up your luggage".. and then all went pairshaped. One member of MEX staff claimed the baggage is going directly to destination, another said that it won't and i need to pick it up myself and do god knows what with it. LAX->MEX flight delayed by 30mins, 1hr change time. Everybody relaxed just me loosing all my boozy contraband as i had no choice but to put my registered luggage thru security."

Plusy: "About 10-15 yrs ago I stopped transatlantic flights on Delta. It was a scruffy airline with uninterested cabin crew & not to talk of food etc. What a change! Neat clean A330, friendly crew & food + beverages to brag (you pay outrageous prices on 'leaner-meaner' airlines if at all available). Loved the whole experience. Flying is not only getting from A to B & Delta has realized it. Looking forward to my next Delta flight!"
Minusy: "NOTHING"

Minusy: "Dutch sub titels on fims would be good"

Plusy: "Nothing"
Minusy: "In between Delta and Aeromexico changed my flight and made me travel more than 24 hours. In addition, I was traveling with a suitcase and nobody was able to pick it up for me. Layover time was 6 hours originally. Service from Aeromexico at JFK is the worst"

Minusy: "I has nothing to do with the flight it self! The original fight was cancelled from Minneapolis to Atlanta (with no notice) I found this out by calling!! I was told a confirmation of a new flight was going to be email once the request from the support had been approved (the email confirmation was never received). I was also instructed multiple times to not show at the airport unless I had receive the confirmation. I was up most of the night waiting for this confirmation that never came!! I received an email this morning letting me know the fight from ALT to Mexico had been delay!! When I opened it to view the itinerary it showed she had been booked for the am fight at 6:30 am! after spending another hour and 35 minutes on the phone your support team could not find a fight until Dec.21!! Not to mention the accepted they had problems with their email system and phones, but asked why didn't I called,mmm I was on the phone for the 3rd time!!!! I am very, very disappointed!! Not a discount was offer or a fight the next day even when I was checking an flights were available!!! Here is the other part,,Rosa came all the way from Mexico to care for her ill sister for the last 2 1/2 months, all she asked was to be able to be back home for the holidays!! Your team insisted on scheduling a flight for next week or a full refund!! This was not a money matter!! It's about getting some one home for the Holidays who has helped a ill person during the most vulnerable time in her life!!"

Plusy: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Minusy: "Nothing"

Plusy: "Confort and kindness"
Minusy: "It was too cold"

Plusy: "Good"
Minusy: "Nothing"

Plusy: "Everything is alright"

Plusy: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Minusy: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Plusy: "Very friendly onboard personnel - I really had kind of homy feeling."

Plusy: "Overall booking and airport was ok. Food was also actually quite good."
Minusy: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Minusy: "Nothing special"

Plusy: "Shirt flight but well catered, boarding was efficient and quick."
Minusy: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Plusy: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Plusy: "Good flight, very attentive crew."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Food and staff behaviour"
Minusy: "Entertainment"

Plusy: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Minusy: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."

Plusy: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Minusy: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Plusy: "Really friendly staff. Great service"

Plusy: "Cabin crew were very professional."
Minusy: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plusy: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Minusy: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Plusy: "Delayed flight but staff apologized as for safety reasons."
Minusy: "Very late arrival"

Plusy: "Short flight with good communication."
Minusy: "Nil to complain."

Plusy: "Absolutely nothing!"
Minusy: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Plusy: "Bording was good and general flight ok"
Minusy: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Plusy: "Very friendly and helpful personnel."

Plusy: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Minusy: "The amount of extras you have to click no to while checking in online."

Plusy: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Plusy: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Minusy: "Nothing to be honest . All positive."

Plusy: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Minusy: "Not much to comment on here."

Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"

Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Plusy: "Profesjonalisci. Lot obyl sie bez problemow. Stewardessy mile i uczynne"
Minusy: "Nie mam zastrzezen oprocz tego ze na pokladzie nie byla zapewniona zadna rozrywka - nie jest to jednak duzy minus przy tak krotkim locie."

Plusy: "The crew were pleasant"

Plusy: "Timing & efficiency. Good food though only a sandwich."
Minusy: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Plusy: "On time."
Minusy: "No negative"

Minusy: "Okay"

Plusy: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Minusy: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Plusy: "The crew were lovely and welcoming. We was given snacks and drinks on the flight which was great. Take off was a bit delayed but boarding was smooth. Couldn't complain about the comfort as was only just over an hours flight."

Minusy: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Plusy: "Service"
Minusy: "Only one queue for boarding. Flight late on arrival."

Plusy: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Minusy: "As above"

Plusy: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Minusy: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Plusy: "Flight was efficient enough and staff were friendly."
Minusy: "It was delayed quite a bit and more on-time updates would have been appeciated."

Plusy: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Minusy: "lack of meal options"

"During the whole flight (9 hours) we recieved only one meal. Lack of space."

"Flight was delayed and staff at information counter was very rude. Overall I loved flying with Aeromexico!"

"In Mexico City they need more workers to help you get to your gate.Lost my connection due to bad communication on screen changing departure gate in Mexico City .They admitted there was a change but said it was my responsibility of asking ,I could not get information there was not enough employees to ask. I end up going with a different airline early morning next day..or I would of been there till Tuesday night!"

"Check in and security were a disaster and resulted in a 1 hr delay"

"I lost a luggage on the plane and auromexico has not been helpful"

Minusy: "Jeden z gorszych lotow, jakie odbylam.Niemila, nie pomocna zaloga, w samolocie ukrop, o wode musialam prosic kilka razy, w koncu udac sie sama, gdy zrobilo mi sie slabo pod koniec lotu, nie otrzymalam zadnej pomocy pomimo wyraznej prosby o tlen, generalnie, nikt by nie zauwazyl gdybym tam padla:("

Minusy: "All good, thanks"

Plusy: "T"
Minusy: "The plane sounds like very very old! Very d Full for a pandemic almost full capacity on a dream liner"

Minusy: "Food"

Plusy: "The crew was nice for the most part"
Minusy: "I was told I HAD to pick up my bag at the Mexico City layover, which turned out to not be true. Because I was told by 2 different people AND the flight announcement that I had to, it caused a lot of undue stress when I waited for my bag and it never showed up, because it was being sent all the way to Merida, my final destination. I thought my bag was lost, and I was scared flying to another country by myself, so it would have really helped my trip if they understood to tell me to look on my baggage receipt what city it said on there."

Plusy: "Crew and service. Comfortable seats."
Minusy: "Check in process was confusing as it is done by KLM and not Aeromexico. Bag delivery is taking forever!"

Plusy: "We arrived at our destination eventually."
Minusy: "Probably one of the most tedious flights of my life. Unexplained delays while sitting on the tarmac and not allowed to get up to go the bathroom because “we could be leaving any minute”. Repeated indications that we were cleared to move, and then no movement for another 15 minutes before assuring us they were cleared to move. Everything about this airline, from check-in to boarding to taxiing to deplaning to baggage claim felt like it took 60-80% longer than it had to, with no real customer service to be found. This is an airline that does nothing more than provide passengers with a way of getting from point A to point B, eventually; getting there on time, or in comfort, was clearly a luxury their airline was not positioned to deliver. First and last time flying Aeromexico, especially with Internet, Volaris, and other carriers plowing the same routes."

Plusy: "I liked the fact that I could fly all the way to my final destination with the same airline, which meant I didn’t have to change terminals in Mexico City."
Minusy: "I was assigned a middle seat in an exit row, which meant I couldn’t even put my purse under the seat. I always make every effort to get an aisle seat, and I don’t know how I ended up where I did. I asked to be switched,and the flight attendant found a middle seat further back in the plane, which I appreciated. Other people have told me of similar experiences where they did not get the seat they were expecting on Aeromexico. On my flight to Oaxaca, my seat cushions were coming apart and worn, but for the one-hour flight it wasn’t a big deal."

Plusy: "The sandwich was okay. I liked the individual video screens, good entertainment options. I like that my checked bag was free."
Minusy: "Some of the flight attendants were rude. I was seated in an emergency exit isle, and I was told that I couldn’t have my handbag under the seat in front of me. This is the first time I’ve heard of a airline with this policy. My bag was put in the overhead bin and I couldn’t access my tablet or headphones or medicine during the flight. Also, the chair (maybe because it was the exit row) would not recline. This was pretty terrible for a red eye flight. I asked the flight attendant if I could switch seats, (well before take off) I didn’t mind if it was a middle seat, just somewhere I could have my bag with me... she rudely remarked that the plane was late and I needed to sit back down. Terrible service, it was a simple request. I’m sure someone with long legs would have been happy to switch with me. I also don’t like that my carry on bags had a weight limit."

Plusy: "Todo en tiempo y el personal muy amable"
Minusy: "El mapa del avión y la realidad no cuadraba. Al hacer el check in era un mapa y escogí un lugar y en realidad había una fila más."

Plusy: "the aircraft was incredible nice and clean. I loved it!"
Minusy: "hello, the only thing I did not like was the air conditioner. It was too high and my eyes got very dried and irritated. From that everything was very good. thank you"

Minusy: "Food was cold and mediocre. After flying 6 hours I got up and walked to the galley to see if there was any food and also to get my blood flowing through my body. It was approximately 5 a.m. After standing in the galley for about 5 minutes eating a small sandwich and while drinking my second glass of water, I was told I needed to sit down that I was in the galley too long. Older adults need to move around and get the blood flowing to prevent getting a blood clot. the 3 women stewardesses were busy talking in the galley I guess they felt their privacy and as being invaded."

Plusy: "I liked that Aeromexico offers a direct flight from my city to CDMX."
Minusy: "I'm fairly tall, so I spend the extra for Economy+ for a few extra inches of leg room. It's still not adequate, but it's better than nothing. However, the seats on Aeromexico's E+ are more uncomfortable than any other E+ seats I've sat it. Truly awful to sit in for even a short period of time. Also, the planes are not clean. There was a half eaten lollipop stuck to the floor in front of my seat on our outbound flight, and on our return flight there was some sort of dried spill (I HOPE it was a spill, and not some sort of bodily fluid) on the wall under the window. If you want your drink to be cold you need to ask for ice - otherwise expect room temperature water/soda/juice, and only a tiny cup of it - there are no full cans of soda here. This wasn't a huge deal to me, but on our return flight I was quite parched and never could quench my thirst with the little amount of water I was given. All this said, I'd probably still suffer through a direct Aeromexico flight than deal with a layover on another airline."

Minusy: "With one hour to go, a man in my row in the AMPlus section (which costs extra for a bit more comfort in economy) was joined by his companion who started the flight in the back, the basic economy fare which does not cost extra.. I didn’t appreciate the fact that she got to sit up front without paying and that the AeroMexico crew did nothing to call her out or send her back. The lesson: Don’t pay the extra money for AM Plus. Just wait until no one is watching and move up front. No one cares—except your fellow passengers who paid for the added comfort."

Plusy: "Good flights. Good prices."

Plusy: "The seats were reasonably comfortable and the legroom was decent."
Minusy: "It was awful. My original flight was scheduled to depart March 30 at 11:55. Then Aeromexico changed it to 1:35am in March 31. They refused to let me change flights when this happened. I wanted to fly standby on an earlier flight, so I called everyday for 2 weeks to confirm how many seats were left. Everyone I talked to told me I could fly standby if it was he same day as my ticket. I got to the airport and the flight attendant at check in told me “standby doesn’t exist.” When I asked how much it would be to change my ticket, she just said “very expensive.” She told me she’d have to check me out of my current flight and risk me losing my seat on that flight, because it was overbooked just to see the price for the earlier flight. I told her I’d be willing to pay up to $200 to switch to the earlier flight and she told me it was very expensive and she wouldn’t do it. I came back later that night and took my scheduled flight. I carried on my bag from SFO to MEX. On my second flight from MEX to BOG, the attendant told an older woman she had to check her bag because the overhead was going to be too full. I volunteered to check my bag instead so she could keep her bag. Then Aeromexico lost my bag. When I got to BOG, they told me I couldn’t have a voucher because it was my fault for bringing a bag that was too big. Finally they gave me $100 because the next day was Easter and I had no clothes for church. I wasted over 2 hours of my vacation at the Bogota airport while Aeromexico searched for my bag. They said they’d call as soon as they found it. No one ever called. I called and they asked “what color is your bag?” I said “red” and the attendant said they had it. It was delivered several hours after this call despite the fact that the airport is less than 20 minutes from where we are staying. I didn’t think an airline could be worse han United, but Aeromexico steals the cake."

Plusy: "The staff at check-in were wonderful."
Minusy: "The upgrade to first class was $150 and definitely not worth it. I was disappointed in the experience and would not recommend. I was traveling with my mother to Mexico to celebrate her 60th birthday and was very excited to upgrade to kick off the celebration. We were offered a glass of water or orange juice after boarding; and when we requested a celebratory glass of champagne, we were denied. As in all other airlines first class participants are served anything they desire while the economy passengers board. It wasn’t until an hour into our flight that we were offered something again. At one point, I turned around and noticed that the first several rows of economy class already had their meals. Before first class. This is not something I would expect. I only fly economy class and was beyond excited to experience the first class amenities, only to feel extremely disappointed in the service by AeroMexico. At this time, I would like to request a refund on the upgrade."

Plusy: "Mileage was credited to my account of SKY TEAM immediately. Many movies are available."
Minusy: "A staff on the check-in counter requested me to show eTA of Canada. I tried to log in my e-mail account that received the eTA before. But IP address was Peru. So the e-mail service provider didn't allow me to log in. I suffered from proving that I received eTA. I had to spend much time on collecting and showing all the itineraries related to Vancouver. So I could never visit the VIP Lounge for Business Class passengers because of insufficient time.I had to go to the gate directly to avoid my flight. It was very hard time."

Plusy: "First class was nice onboard the plane, but too tired to enjoy it since it was a 1am flight."
Minusy: "The counters did not open until 10pm, only 2hrs B4 "the flight closed at 12 midnight), even though they say arrive 180 minutes early. The "SkyPriority" line was the slowest line. At the outset two agents weren't even helping guests. This was a very frustrating experience. Unfortunately, I had to pickup and recheck my bag and ended up waiting outside security for several hours because there was no where to drop the bag after passing immigration from my connecting flight. I suggest AM get another airline's baggage handler to recheck bags for early arriving customers so at least they can wait inside security where amenities abound."

Plusy: "Seat was good."
Minusy: "No snack. No food offered during the flight. Only juice and water offered during more than 5 hours of the business class flight. Strange smell continued during the flight. The simplest service in my experiences of Business class flights in the world."

Plusy: "Food was good"
Minusy: "Part of my poor experience was because of lack of knowledge of the staff. 1) We had a round trip from Houston. Our destination was Quito Ecuador with a connection in Mexico city. In Houston we were told that we were suppose to pick up our luggage in Mexico City and take it through immigration (we were told that this was very important) We waited for our luggage but in never arrived. After asking around at the airport we were told that the rule had changed and we did not need to pick up our luggage 2) The planes were old with no entertainment."

Plusy: "They had good movies in the plane"
Minusy: "There were two runways in Mexico City and one was under maintenance so it took a long time from the moment we landed to the time we were able to get out of the plane. Then, they took our check-in luggage from the plane and it went through an inspection (bag by bag), so this caused another hour delay. After that they gave us our check-in luggage for us to take it to another location (to another floor) within the airport to be checked-in again. They wanted to charge us $20.00 additional per check-in bag even though they were half of the weight limit. After we complained, they dropped this charge. Due to all the delays we lost our connection and we had to book another flight. Not a good experience. We will never make a stop in Mexico in the future."

Minusy: "I believe Aero Mexico had four flights going from LAX to Mex City in the matter of two hours when we arrived so the line to check in was huge. Not a big deal until the staff began pulling people from the back of the line to check in for flights that left at the same time as ours, which put us on a time crunch to get to our gate on time. Once we arrived at the gate, there was no indication that our flight had been delayed and no announcement regarding its status. We simply had to wait and wait, then we finally took off an hour late. The staff on board the plane was less than helpful in getting our customs paperwork to us as well. Not a great experience."

Plusy: "Price, timing, efficiency"

Plusy: "I enjoyed the movies on board, entertainment great!"
Minusy: "This my 3rd trip to PVR on airline. As a delta frequent flyer I have always gotten upgraded or standby list. For what ever reason on my return it seemed staff working at airport today ALL gave me false info and finally in the end when I wanted to pay for upgrade told flight sold out ! False ! 3 Empty AM Plus seats 5 Ross in front of me . So I was separated from my friends as they sat in first class. I blame the gate staff since none had a clue ! Horrible e periwnce for first time at Mexico City airport. We also left Aweomexico lounge since was dirty and went to American Express Lounge that was clean z"

Minusy: "There was a 5 hour delay which caused me to miss my connection. After standing in line for 3 hours, They did not get me the same day flight and put me on a Latam air flight and asked me to take the bus to terminal 1. When I spoke to the person on Latam air they said they don’t have a ticket for me and sent me back to terminal 2 via a bus where Aeromexico desks were. I stood in another line for 3 hours! Then they told me there is no flight and they will put me on the next day flight. However they did not provide any help or accommodation for the night I had to stay in Mexico which felt very very unsafe to me."

Plusy: "Good legroom. Staff, food, boarding. Landed ahead of expected time."
Minusy: "The temperature varied rather; hot on the ground cold over the arctic. One toilet door was faulty. The entertainment system occasionally played up."

Plusy: "Food was good. In flight crew was nice."
Minusy: "Food portion was slightly too small. Boarding crew (not on flight but in the terminal) was NOT nice-- I had a garment bag that in past experience does not count as an additional carry on since it can be placed on top of carry-on in overhead bin. Boarding crew member insisted I was over the limit (when though at check-in, the staffer saw how many pieces I had and made no comment) and she insisted I had to check one item AND pay the baggage fee. But this was a problem only because it was a full flight, and I was being punished just because my seat was in a tow closer to the front and boarded later, therefore there was less room left in the overhead bins. Also seemed ridiculous to charge for the first checked bag, with most other reputable airlines, there is no fee for the first checked bag for international flights."

Plusy: "Flying with Aeromexico to Mexico City was great! This airline is always good and of course it didn't disappoint me this time. The flight was nice and smooth, the airplane very modern and nicely equipped, it had a vast variety of movies available, nice food, nice timing, friendly staff, punctual arrival to the destination, smooth landing, etc. Everything was great!"
Minusy: "I was seated next to the toilets at the rear of the aircraft and I didn't like that seat. Guys, you really need to do something about this, because during the whole flight I had people standing next to me while queuing to go to the toilets. So, I was 12 hours with people next to my seat, watching me all the time and pushing the back of my seat while they made their way through the queue waiting for their turn to go to the toilet. Terrible situation having people queuing next to my seat and hearing the flushing sounds the whole flight."

Minusy: "On my way to Lima I flew through Mexico City. It took over three hours to get through customs and caused me to get to my gate minutes before the flight closed its gate. For this reason I made note to upgrade my flight so I could be close to the front of the plane and get to customs as quickly as possible. Aeromexico made me check my bag which is the SAME bag I came down with. Same size, same Weight. Their reasoning for this was because they had a full flight, yet I had paid extra to upgrade in the first place and their policy states you can bring on one carry on to store in the overhead. I'll likely miss my connection due to this. I will never fly Aeromexico again."

Plusy: "The crue is nice and friendly."
Minusy: "The map for choose seats was diferent than the airplane, i payed for a row with nobody in front and i get one line after that. I only payed money for nothing. The food is poor and not tasty."

Plusy: "Inside the plane the food (COLD SANDWICH) has a horrible and monotonous taste . Outside the plane the service is poor. You meet aggressive people without any clue of courtesy. I saw disable passenger without any attendance when wheelchair was requested.They don't have any idea that you are part of a business industry with many competitors. I will never recommend in my community to use your services. You are the worse of the third world."
Minusy: "I experience an incident that affected emotionally my family. One hour after depart from Mexico City, the fly attendance announce that we need to land in Guadalajara for safety/security reason. You removed a youth passenger without any strong and fair reason, because he was unlucky this day: He was accommodated together with 2 members of a middle east family that was logically to be filled by the 3. he touch friendly the kid near him and his father that was in different place??? react negative against this normal gesture of the youth passenger. Why you didn't put the entire family together from the beginning?"

Minusy: "I was sent to Sala A & there was agate # 1 there; however, there was a second Sala A with a Gate #1 & from there my plane was boarding by the time I made it to the correct boarding gate it was too late for me to board the plane. I had to purchase another plane ticket in order for me to make it to the United States. It was a bad situation & the employees were very rude. They blame me & the manager never show his face to help me out. He could have at least given me a discount given the award situation. But, the customer service or will to help me was just not there."

Minusy: "it was a bad customer service. They never mentioned I had to be 2 hours earlier to be on board, I didn't got heads up, i came like an hour and 15 minutes, and they told me I was not able to go in, because the gates were closed. I told them about my situation that I was late because I was in a funeral, and they didn't really care about it. Customer service was not really nice to me even though when I got there not to late. They didn't really care. Sad about it. I though they were going to considered my case. The attitude of some employees were unacceptable."

Plusy: "Staff was friendly, both at the airport and in the air. It was nice to have meals served, even on the very short flight."
Minusy: "We arrived at the airport to find that they had overbooked the plane and our family's 4 seats were in jeopardy. We had to wait until they had processed everyone else in line, even though we had gotten there first, because either they were in the "sky priority" line or because maybe they had pre-bought their seat assignments. After a tense 20 minutes of waiting, they closed the flight and let us have our seats. Then, at the gate, they confiscated two of our most important carry on bags and checked them because they said that children are not allowed a carry on item -- despite paying full freight for their seats! It was very nerve-wracking at our arrival destinations as these two items were not padlocked and were the very last to come on the conveyor belt."

Minusy: "To start with I paid to check in my suitcase. But I change my mind and decided to have a cary on. when I arrived at the airport I told an agent that I wanted to bring my suitcase as carry-on and she said that it was too large. So I had to wait in line. When I finally fot to the counter the agent and the agent realized I had already paid. She said that I could try take my suitcase under my own responsibility because she thought security would send me back. I was very surprised to hear this because it is a computer case. I did not have any problems and was able to embark. The plane had not bern clean. The pocket underneath my table had a used kleenex and the table of the person seated next to my had coffee spilled. During the 5:50 hrs only once were we offer a drink. Really bad service for an international flight."

Plusy: "The value for money"
Minusy: "The fact you have to pay for Wi-Fi"

Plusy: "On time, space, entertainment, service, vessel"
Minusy: "The food was unedible"

Plusy: "Nothing"
Minusy: "Aeromexico is a scam. I will never travel with Aeromexico again. When we arrived in Mexico City, MX the airline changed their boarding gate without notification. We were sitting at the original gate for 2 hours only to realize they never called us to board. By the time we got to the correct gate, we were not allowed to board the plane because they said we were late. The plane left at 5:00 p.m and we arrived at the gate at 4:50 p.m. They informed us that we had to purchase new tickets which cost $370 per person. There were 4 of us. After arguing with the Aeromexico representatives and supervisor for over 5 hours and having them check their flight boards they admitted to making the mistake so they changed our flights without charging us, but now our flight leaves the next day at 6:20 a.m. and we will not get to our final destination until 4:15 p.m. So, we have to spend our night sleeping in the airport until our morning flight at no fault of our own. Their customer service is the worse and I've never ever had this kind of travel experience with any other flight. I am fed up, tired, and will be reporting this airline for fraud because many other customers have had the same experience. Never again will I travel with Aeromexico and Kayak should be ashamed to partner with this airline."

Plusy: "Received a notification (good) from kayak that flight from Puerto Vallarta to Mexico City was changed by 2 hrs 26 minutes., Aeromexico did NOT consider connecting flight to JFK. 50 minutes with 2 TSA checks no elevator and 4 flights of steps with carry on baggage and cross the entire airport for gate 59 from transport gate for passengers with age and medical issues. Unable to reach airline prior to airport arrival. Unavailable. Finally was told by customer service that if I hadn't gotten in an earlier flight we would have missed our connection"
Minusy: "Unavailability of personnel in English. Given misinformation when I finally connected to someone. This is a recurrent problem. Friends actually missed the flight one week prior with same travel itinerary"

Minusy: "I'm stuck in this huge airport because the connection time between Mexico City and my next flight to Leon was vastly underestimated. In Vancouver I was assured that one and a half hours would be sufficient but when I saw the line through immigration I realized what a joke that was. That process alone took well over two hours, followed by another hour to pick up my bag, find the correct spot to drop it off again and then re-enter the boarding area. Meanwhile, the shuttle I arranged to pick me up in Leon have one and gone. So, here I sit, exhausted, frustrated and weary, waiting for the next flight, and not knowing how I will get to my destination in the dark hours of the night. I could do with back rub and a shoulder to cry on."

Plusy: "Once again I expected to had at least in this flight a decent meal on board cause I was starving, I overpay this flight from Houston to Guatemala City it was a last minute ticket, so at least I expected to have a good meal instead of snacks, peanuts and a small drink. The space within seats was really small, I got bad luck to be trapped between to guys, so the flight was really uncomfortable to be a 2 hours flight, they overbooked the flight from Monterrey to Mexico City in order to make more profit, really hot and humid inside, really old plane, just enough to achieve the goal which is transport people from A to B no matter what just bring it here."
Minusy: "The space within seats was really small, I got bad luck to be trapped between to guys, so the flight was really uncomfortable to be a 2 hours flight, they overbooked the flight from Monterrey to Mexico City in order to make more profit, really hot and humid inside, really old plane, just enough to achieve the goal which is transport people from A to B no matter what just bring it here."

Minusy: "The counter attendant and supervisor of aeromexico in lima peru wouldn't let us check in because according to her we had too many carry ons. She had us there for more than an hour and i keot saying we are going to miss our flight . She wanted to charge us for an extra bag to put in the documented baggage. So not fair. Aeromexico is the worst! Do not flight with them they will find a way to make your life hell. At the end i showed the lady what the website said and she kind of changed her mind and let us go."

Minusy: "The email said that we could check-in online 48 hours ahead of time. This was not available until less than 24 hours ahead of time. Then when I tried to use this feature, it would not work. The webpage was malfunctioning and would not let me check-in. When we checked in at the desk at the airport, it took them a ridiculous amount of time to find us seats. When she did finally find us seats with barely enough time left to get to the gate to board, she had put two of us on stand-by for the connecting flight. There should have been no question about us having seats let alone being put on stand-by. We had booked this flight well in advance and had confirmation from the booking site and AeroMexico. When we got to Mexico City, they had already bumped the two on stand-by off our flight and put them on another flight the would leave 6 hours later that day. Again there was no possible justification for this, especially since the flight they should have been on with us was only 2/3 full. Although this was less of a nightmare that my 1st flight with AeroMexico had been, again the staff was unhelpful and purposely caused us inconvenience and delay for unacceptable reasons. I intend to never fly with AeroMexico and will tell everyone I know not to fly with them either."

Minusy: "Our flight from Dallas was delayed due to the crew being late to show up. This delay was so late that there was no way we would make the connecting flight in Mexico City. Staff in both airports knew this and made no attempts to remedy the problem. In Dallas the avoided answering questions or being helpful. When we got to Mexico City they kept us on the shuttle bus sitting outside the airport doors for an extended amount of time. They refused to let us out of the bus despite several requests. When we finally were allowed to leave the bus and enter airport we were handed new boarding tickets. We were not given any instruction on what to do or where to go or even told that we had missed our flight and it was no use anyway. I along with several other people wondered around the airport trying to find where to go for baggage claim, customs and the boarding gate. Airport staff did not try to help or answer questions. When I finally found my luggage, sent it on to the other flight, made it to the boarding gate, the staff there informed me that I had missed my flight and would not be flying out until 16 hours later. This was distressing enough, but when they laughed at me while they were telling me, it made the whole situation intolerable. At that point I went to try to find someone who would be helpful and not laugh at me. I found the check-in desk. The lady there did not laugh at me but gave me the run around about how weather had caused the delay and the airline could not help me with a better flight or even hotel accommodations. She informed me that my luggage was still in the airport and that I could retrieve it in baggage claim. Retrieving my luggage was another nightmare. None of the airport staff outside of the glass doors to baggage claim could understand that I needed to reclaim my luggage. I cannot imagine how seeing that 30 some other people had to have already returned to do the same thing just a few minutes earlier. I intend to never fly AeroMexico again. And I will be telling everyone I know not to fly them. This airline allowed us to miss our connecting flight because of crew incompetence. They made to attempts to remedy the problem or make up for it, instead the staff lied, was purposely unhelpful and at times rude and disrespectful."