Plusy: "Amazing crew i must give it to them... super hospitality."
Minusy: "for now non, may be later after much observations, other than that... it was excellent !!"
Plusy: "Everything great!"
Plusy: "Good service in future always Qatar Airlines"
Minusy: "Be more professional"
Minusy: "Złe fotele. Złe jedzenie. Zła obsługa."
Plusy: "Liked comfort and srvice"
Minusy: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"
Plusy: "crew were amazing."
Minusy: "I was given incorrect date and missed my flight. I had to spend 750 £ and buy a flight from another airline to get home"
Plusy: "the staff were friendly and accomplished good travel nothing was too much for them."
Plusy: "Nothing was spectacular."
Minusy: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Plusy: "Went out of their way to be helpful"
Plusy: "Choice of flight from Utapao really was a no brainer. 45 minutes from home to departure lounge, had I flown from Bangkok I would still have been on the motorway! Everything went like a dream, a huge thank you to all at Qatar Airways, a true quality service."
Plusy: "Good service best price, good food comfort I think is best airlines in word in my opinion"
Minusy: "Niesprawny kontroler przestrzałej rozrywki pokładowej. Jedzenie bardzo niesmaczne."
Minusy: "Ohydne jedzenie. Poza tym bardzo przeciętnie, całkowicie nie czuć tych 5 gwiazdek. Turkish Airline wyprzedza Qatar o klasę."
Minusy: "Ohydne jedzenie. Poza tym bardzo przeciętnie, całkowicie nie czuć tych 5 gwiazdek. Turkish Airline wyprzedza Qatar o klasę."
Minusy: "I missed my flight from Nairobi to kisumu"
Minusy: "Unfortunately WiFi services was off"
Minusy: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Plusy: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Plusy: "The food was great!"
Minusy: "The way the crew member woke me up for lunch or dinner time.They tapped my shoulder and was pretty disturbed me. If good if you have a sign that we can put next to our seat if we don’t want to be disturbed while we sleep."
Minusy: "Flight delay by 4 hours!!"
Plusy: "Qatar is a reliable airline."
Minusy: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."
Plusy: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Plusy: "All around a great experience."
Minusy: "Nothing disposable about the airline but booling process gave me a headace"
Plusy: "Thank you to wonderful hard working Crew."
Minusy: "I am a lacto ovo vegitarian. The meal was just vegitarian. I would have like to have an ice cream or a piece of cake."
Plusy: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Minusy: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Minusy: "Seats were not very comfortable for economy class for a journey as long as these ."
Plusy: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Minusy: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."
Minusy: "Late gatw announcement so we waited for quite sometime in front of the electronic board"
Plusy: "Flawless boarding, service, food."
Minusy: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."
Plusy: "Customer service was super! Entertainment package was nice, many current movies worth watching ."
Minusy: "No Wifi on flight !!"
Plusy: "I had a great experience with overall trip."
Minusy: "I was not very impressed with hostesses service. on the second leg of the trip. The boarding process was not organized at all. We have zone numbers but people just boarded at first come first served basis"
Minusy: "Food quality - lot's of sugar in child meal. Entertainment system slow. We were forced to move the seats into upright position half an hour before landling on a night flight."
Plusy: "The flight crew was great. They were very kind."
Minusy: "The biggest problem with my flight was it was very crowded so it was hard to get comfortable for such a long flight. I wish I can afford first class but I can't."
Plusy: "High quality gluten free meals (best I've had on Qatar Airways)."
Minusy: "Seating needs to be more spacious."
Plusy: "Everything was great except the plane from Doha to Beirut it was too small with no seat screens and bad c music channels and non-comfortable seats !! :( otherwise everything was great !! I like Qatar airlines and don't hesitate to travel with them again Thank you"
Plusy: "Crew was fantastic! Food was above average."
Minusy: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush. No entertainment guys? Really?"
Minusy: "is it true that Qatar treats the passengers coming to US differently than the passengers going out of US. I noticed that the crew was giving menu cards for dinner when coming back to US. Food quality is very ad, quantity is small also. same story with snacks. they don't offer enough food overall. The crew should be trained better for int'l passengers."
Plusy: "Good timing"
Minusy: "Evry thing"
Plusy: "Great service by the flight crew! Friendly and competent. Food is decent but not quite up to Emirates. Kudos to QA for investing in the A-350. Quiet and comfortable."
Minusy: "The headphone jack on my entertainment system was defective."
Minusy: "Headrests on quatar airways are uncomfortable , especially for someone who is short and neck gets very stiff"
Minusy: "price and comfort"
Fantastyczny lot z busiess class
Plusy: "On-time, Service, flight & Behavior, conduct."
Plusy: "The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy"
Minusy: "We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor."
Plusy: "Some of the crew were friendly, certainly not all of them."
Minusy: "Seats were uncomfortable, food was subpar. Paid extra for a “twin” seat and after this experience I think passengers should be paid extra to sit here."
Plusy: "The crew was just fine."
Minusy: "Checking on the cleanliness of the toilets frequently"
Plusy: "Good food. Professional crew. and overall good experience for a 15.5 hour flight."
Minusy: "Again, If you allow people to choose tickets online and they pick the front row, at least don't put them in the back row. That is the opposite of what they requested. After a.long flight and the limited recline, I am very sore in my back. Probably the most uncomfortable flight to date in my travels."
Plusy: "Unprofessional crew member how to treat as GOLD member in business class cabin"
Minusy: "No comment"
Plusy: "Everything was amazing, I would say best airlines from Male to Dubai. Crew is super amazing as well."
Minusy: "There was no acknowledgment of Platinum status with Qantas. I do not expect anything special, and I usually just get a welcome back, but this time there was zero acknowledgment. The seat from DXB to HKG did not quite go “flat”. The upper half went as far back as, i’d say, around 170 degrees."
Minusy: "Jedzenie w wersji wegetariańskiej wyglądało i smakowało jak g... Na 6h lot wliczone w cenę picie to sok jabłkowy o pojemności...120ml. Nie wiem sam, czy to żałosne czy okrutne. Chamowat obsługa, nie zwracają uwagi na potrzeby pasażerów, lecz jedynie na to, żeby coś im sprzedać, coś wcisnąć."
Plusy: "Aircraft staff. Helpful, nice."
Minusy: "Very long line to check-in."
Plusy: "Emirates really knows how to treat customers"
Minusy: "Flight was long"
Plusy: "Valuable reminders ! Updates regarding flights was superb."
Minusy: "Nothing to say."
Minusy: "45 minute wait for luggage on conveyor belt"
Plusy: "Liked everything esp the luxurious interior& the comfort of the business class"
Plusy: "Great crew and comfortable seats"
Minusy: "poor service . Unresponsive cabin crew"
Minusy: "Water leaking into 52 and 53. Wet socks"
Plusy: "Crew was excellent but seemed stretched ."
Minusy: "Overall ICE was great but didn't seem to have many new films"
Plusy: "Movie choice"
Minusy: "Noise, attitude, boardinv"
Plusy: "Crew very nice and helpful, food was really good and entertainment was very good. The plane was also very clean, i would definitely fly with emirates again"
Plusy: "Breakfast and lunch were both tasty"
Minusy: "Had to wait an hour for our bags at BHX"
Plusy: "good flight"
Minusy: "Woke me up for breakfast"
Plusy: "It's time to check the competition."
Minusy: "Emirates is (just) OK in a business class (never trier economy in Emirates), but I have a very strong feeling they should be much better. Cabine interior should be much better (it's old, seats are not full beds and are somehow narrow). Food offering should be improved (continental breakfast - what king of cost-cutting is that???). What is really good is in-flight entertaintement system. But you don't pay for a business class to watch movies, right?"
Plusy: "There really wasn't much to like, but I suppose the space in the seating was decent. We also did not have any delays in boarding and the flight itself was nice."
Minusy: "The crew did not even ask customers if they needed water. The food selections were terrible, and then there was no selection at all by the time I had a chance to order my food. I didn't eat barely anything for the whole 12 hr flight. That is the worst situation I have ever been on when flying anywhere. So, yes, I found it horrible for the most part."
Plusy: "Clean plane, decent food, good drinks"
Minusy: "Usual chaos on DMM check in counters. U stay in the queue, once you at the counter they say that is wrong queue"
Plusy: "We like everything, was good experience All over"
Plusy: "a vast improvement on the flydubai flight that took me there"
Plusy: "I enjoyed the service on board including the stability of the plane"
Minusy: "The flight attendants had been un attentive. I was missing a headset so I asked for one, but I never got it. I borrowed that of the person seated next to me. When it was time for serving hot beverages, I skipped tea and waited for the coffee. However, the flight attendant who was serving the coffee never looked my way, and she passed so fast before I got the chance to signal her. Afterwards, I asked three other flight attendants and even though they said they would come back with the coffee, they never did. Finally, when I was about to get up and head to the crew cabin, one flight attendant came by and I pointed to her that I wasn't offered coffe so I was about to go and see if I could get a cup of coffee from the cabin. She said that I didn't need to get up for that and she would get it to me. They eventually brought that coffee one hour after my first request."
Plusy: "The flight didn't feel long at all since I was very comfortable throughout. They offer good on-flight services and an endless list of movies to watch. I give this 9/10."
Plusy: "Food was good"
Minusy: "Less attention to my two kids"
Plusy: "Good but not great."
Minusy: "Bathrooms were not clean later in the flight"
Plusy: "Boarding logistics and flight timing were good. Being on time was a big plus. Personnel demeanour was good."
Minusy: "Food (lunch/dinner) served was stale. I, as a vegetarian, had hoped that at least the fruit served would be good, but to the contrary. The touch-screen (Entertainment) didn't work well. This is true of both onward and return journey."
Plusy: "flight on time.. no delays. Very courteous."
Minusy: "nothing to unlike"
Plusy: "The service is excellent!"
Minusy: "Crammed, staff poor"
Minusy: "They are lied about my hotel I was airport 12 with out room"
Plusy: "Loved the flight crew...very friendly and attentive. Also love the entertainment options."
Minusy: "Would love a little more legroom. Paid for high bandwidth wifi...pretty spotty service"
Minusy: "Very cold. Limited new/quality music to choose from..."
Plusy: "Excellent friendly crew, comfortable seats. Drinks menu could have a little better variety (no Jack Daniels was a little surprising)"
Plusy: "A380 Emirates get better every time"
Minusy: "Due to visa processing delays I couldn't return back"
Plusy: "check-in process was efficient"
Minusy: "food should be better quality"
Minusy: "In my flight from Milan (MXP) to New York (JFK), I had a seat on 63C (aisle seat). A woman seating on my sided asked me to change my seat with her son who was on 74F (middle seat). I said no, because it would be a seat several rows back an in the middle. I had paid more to have the aisle seat, so it did not make any sense to change to a middle seat. However, some minutes later, an Emirates employee asked me again if I could change the seats. He created such an awkward situation, that it was impossible to do not change to the other seat. I tried to argument that he was giving me no other option, but to accept the change. In summary, I had a good seat due to the higher fee that I had paid, but I was transferred to the back in a middle seat. I thought Emirates was a serious company. As I told their employee, I do not plain to fly with them anymore."
Plusy: "Their entertainment system, meals and aircraft cleanliness"
Plusy: "Tak jak wyżej;)"
Minusy: "Better choice of movies and classical music"
Plusy: "Seats were comfortable"
Minusy: "Please make an announcement to passengers to not be dismissive if their surroundings. Passenger in front of me was has no regard for people behind him. Kept throwing himself in seat aggressively which cause water/food on trail to fall over. Thanks"
Plusy: "Everything was amazing, except for 2 pieces of luggage that got lost, misplaced, from Zurich to Chicago"
Minusy: "2 luggage missing, I was told by Swiss airlines I would get them the next day, because they were left behind in Zurich."
Plusy: "Food was ok"
Minusy: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"
Plusy: "Flight left on time & arrived on time."
Minusy: "Quality of the snack could be improved."
Plusy: "The food"
Minusy: "If there was Headphones on flights"
Minusy: "Flight was delayed an hour so we were rebooked. Spent extra day in Zurich, and missed our hotel reservation in San Francisco. San Francisco was not our final destination. We had to fly for more than 24 hours in one day(time change). We missed part of our family function. It's been an exhausting trip"
Minusy: "Arrive on time Zurich"
Minusy: "2 hour delay and 3 crying babies on a red eye."
Minusy: "Seat confort"
Plusy: "Always like flying Swiss business class. Great service, good food and a great lie flat bed"
Plusy: "Awesome business class seat, or rather throne"
Minusy: "Limited selection of movies"
Plusy: "They had many snacks and meals. Staff was very friendly."
Minusy: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."
Plusy: "check in & boarding were ok"
Minusy: "very uncomfortable chairs worset food crew were very unfriendly the plan was full with the smell of vomiting"
Minusy: "I did not have food selection option during my booking the ticket. Would you mind to add food selection options during booking the ticket?"
Plusy: "Left on time"
Minusy: "I wanted to get some work done on.y flight but I couldn't even open my laptop screen more than a few inches."
Plusy: "The crew were great and boarding went very smoothly."
Minusy: "After such a smooth boarding we found we had to sit on the tarmac for an hour because of congestion at Zurich."
Plusy: "The crew and flight"
Minusy: "No airconditioning while waiting on the shuttle bus to the plane"
Plusy: "The staff upgraded me to business. It was a great wxperience"
Plusy: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Minusy: "Several delays and gate changes."
Minusy: "No leg room very uncomfortable"
Plusy: "Nice Aircraft, nice crew"
Plusy: "Delayed...delayed and delayed some more!!!!!"
Plusy: "Generally Swiss air was good"
Minusy: "I ask a question if we will arriving late, she give me smart Remarks that we will be on time. No we were late 28 minutes my luggage did not arrive, I'm 4 hours from Warsaw, I wait for luggage which was lost and miss my connection do travel forward. I got home at 8 pm. She check my carry on and they lost , I have only bag with lipstick in there"
Plusy: "Friendly crew; good food"
Minusy: "No wifi"
Plusy: "Everthing was great!!"
Plusy: "upgrade to business class"
Minusy: "the flight was delayed, so I have arrivede later and was told that I should have been there for the original time..."
Plusy: "Food was actually really good."
Minusy: "Please let families with small children board early. This is the first flight I remember where I and other families with small children had to board with everyone else, and it's stressful for all involved."
Plusy: "The flight ,food entertainment was very good. But I don't understand the SWISS airline logic. When I did the check in in Prague and got my boarding pass the told me that the system picked me to have the additional random checkup at Zurich airport. Its ok. If it’s done for security reason why to tell the people ahead of time that they will have additional checkup of bags and personal stuff. If you want to do it for security reason do it ( I want to be safe) but don’t do it for the check mark , it doesn’t make any sense and doesn’t protect us."
Plusy: "Clean, modern plane, friendly and attentive crew"
Minusy: "Cramped space in economy!"
Plusy: "Very friendly and excellent service. It was my first experience flying with Swiss. Will definitely fly with them again. Brest airline I've taken to Europe. This airline should be called tthe friendly skies of Europe. They are outstanding."
Minusy: "The trip coming back to Chicago was a bit longer than going. The excellent service tgay eas provided by the crew made up for tgay."
Plusy: "Nothing special"
Minusy: "The business class seats were just like the economy class, not wider or extra space, only an empty seat in between, not worth the money. The first flight from Cairo to Zürich, no meal or snack was offered. Very disappointed in Swiss business class"
Plusy: "Flight itself was good, comfortable, staff were professional"
Plusy: "short travel time"
Minusy: "the landing was way too drastic. The pressure during landing was not gentle and I had a real hard time trying to allow my hearing to come back. The blood pressure in my head felt like my head would explode. My head hurt for a long time. Did not like the flight at all."
Plusy: "Most everything about the process."
Minusy: "Person in front reclined chair fully and left virtually no room for sitting!"
Plusy: "Families with small children can board with first class passengers. The staff member who checked us in greeted my son by his name at the plane door!"
Minusy: "Some flight attendants were not attentive to service."
Minusy: "Flight cancelled so I didn't like it at all"
Plusy: "Tried hard but cannot recollect one thing that was better than average."
Minusy: "Not even a smile from the purser and one other crew member on the Swedish leg. The captain hurriedly "explained", no one understood him, why we were so delayed, but he did not apologize! Zurich airport has no charging sockets! (Ancient) All of terminal A has not a single one! No one supervised the loading passengers not to interfere with those passing by. It was a complete mess. We took off 50 minutes late from Zurich, with no apparent reason. Worst in years for me. We sat in the plane for 30 minutes and were not offered even water. Big fail! (btw, I am unusually so critical)."
Plusy: "The food provided and the service was excellent."
Minusy: "The space between the seats are super small and uncomfortable. For a long flight you can barely sleep and your legs hurt after a while."
Plusy: "On time great crew. Free wine that is Swiss air."
Minusy: "Lack of screen for watching movies."
Minusy: "Everything was ok except that confusion we had while ticketing. Although we have been assigned on on carrier the flight was operated by a different one, which was not cleared in the purchase paper."
Plusy: "Punctuality, efficiency and courteous and prompt service. Zurich is a wonderful airport to connect through."
Minusy: "Only that WiFi is too expensive!!"
Plusy: "Flight was not full and I was able to have several seats to spread out"
Plusy: "Crew is great and took great care of us. Flight was on time and that is always a plus."
Minusy: "No entertainment on this plane, which is okay. But even the magazine is pretty lame. Food was ok, although not particularly substantial."
Plusy: "This was my first time flying on Swiss Air. Beautiful aircraft and a very friendly crew. Food was good and our flight was on time. Lots of options for in-flight entertainment."
Minusy: "The boarding process was not ideal. This was our first time in the Zurich airport and we were not aware of the passport check at the gate. There were no signs and several passengers tried to board without the stamp only to be sent to the passport check line. Very frustrating. Also, there was no organization so everyone just rushed forward when boarding was called. They should consider boarding by rows to make it a more orderly process. Finally, there was no leg room at all. I realize airlines are trying to squeeze every passenger in that they can, but this was ridiculous. I'm 5'11" and my knees were pinned against the seat in front of me."
Plusy: "Crew was very nice & humble"
Minusy: "Food quality could be better it was tasteless very low standards, & boarding crew in Chicago or in Mumbai needs training because they don't want to give you a choice for food or the seat From Zurich to India & they runout off Nonveg food & crew was telling they have only veg take it or leave it samething Zurich to Chicago if the boarding crew do write thing then this could be avoided ."
Plusy: "Friendly crew and very professoinal"
Minusy: "Old plane"
Long trip not enough snacks
Plusy: "It was clean. The aircraft was new, well maintained."
Minusy: "The aircraft departed and landed late. I then missed my next connection. The majority of the people working seemed to care but there was no general way to make the late arrival and missed boarding overcome with a plan. It seems it was more my fault than the airlines."
Plusy: "The movies"
Minusy: "Lack of crying babies and lack of sleep seats too close lack of comfort"
Minusy: "Difficult trip and costly delays both ways. Going to Cairo from Istanbul we were delayed 5 hrs so we arrived at 1AM instead of 8:30PM the night before."
Plusy: "Crew was amazing!"
Minusy: "Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on"
Plusy: "Crew was very good and seat in long trip was comfortable"
Minusy: "Boarding in first leg needs more organization"
Plusy: "The seat is comfortable"
Plusy: "Leg room was OK"
Minusy: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."
Plusy: "Crew was nice and attentive to needs. I arrived safely at my destination so that’s all that matters."
Minusy: "My first flight was delayed at CAI and no one informed us of this. I almost missed my connecting flight."
Minusy: "The Turkish airline is always late at take off Security check on the airport was horrible Not friendly people who work there And definitely no any kind of help Which make me for the second time miss my connection flight And definitely loose more money"
Plusy: "Nothing positive bad service"
Minusy: "Bad service, flight delay, bad customer services"
Plusy: "Food and service"
Minusy: "No assistance from any agent on getting to our gate for our connecting flight. This would have ensured we would have boarded our flight on time. We had to stay the night in Istanbul"
Plusy: "Hot,moist washcloths & overnight travel kits (slippers, toothbrush & paste, sleep mask, ear plugs) , good food, flowers in bathroom - first class touches in economy !"
Plusy: "Service is good, and food as well."
Minusy: "This flight didn’t take take off on time. It was delayed A whole hour which made me miss my connection flight To Houston."
Plusy: "Our flight from CAIRO was delayed for 3 and half hours. We missed our flight to Chicago. The Staff at Istanbul airport were very very unhelpful and rude. They did not try at all to find an alternative route for us. The lack of empathy and understanding was astounding. NEVER TURKISH AIRLINES AGAIN!"
Plusy: "Food was fine"
Minusy: "delay time and Istanbul airport"
Plusy: "Do you like crying babies and kids running around the aircraft? If yes, then you would have loved this flight."
Minusy: "Everything. This was the worst star alliance flight i have taken. No control over the passengers, and kids. Screaming children the entire flight. I was not able to sleep at all. They did not dim the lights until extremely late in the flight. Business class lights were dimmed several hours before economy. The staff at gate check-in was not helpful. My seating assignment was separated from my wife. I was told they could not move me. I was originally set to be seated next to a young mother and baby. I switched with her husband and another passenger to be seated next to my wife. Why do I need to arrange a seating assignment that should have been obvious? Plus they did not credit me with my mileage. Thanks, never again."
Minusy: "I like everything"
Minusy: "The 2 flights were delayed, I went to my work late Both bags were broken"
Minusy: "Cabin crew in business class were not especially friendly and was really lazy during the welcome drink service. They did not even ask each passenger and greeted them to see if they want anything. Instead, they just held the tray of welcome drink and walked around the cabin once, then poured all the unconsumed welcome drinks into the bathroom. Service after take off was abysmal as well. No smile, no addressing passenger by name, all the service was done in a rush and a totally weird manner. The food is not very much to my liking since it heavily consisted of cheese, and there is literally no choice for you to get away with that. Having a traditional Turkish menu is great at one hand, but in this case it was a huge no-no."
Minusy: "There were NO entertainment screens. UNBELIEVABLE!!!! Nothing to do for 3 hours."
Minusy: "The gate from Boston to Cairo in Istanbul is too far away. My plane left Boston one hour late so I had only about 50 mn to run from gate 200 to gate 712. Also in Boston the called all the family with children from business AND from economy to board first the we the Business we started to boarded after which was one hour after boarding time. That was REDICULOUS. Turkish Airline team was so slow and unprofessional unlike the team in Istanbul. But on the plane the service and food was excellent. Mervat Ali"
Plusy: "Service. Very professional staff. Great food and drinks."
Minusy: "There was a delay with boarding. Then there was a delay with leaving off, maybe an hr late and then we arrived there was a delay getting off. I did not get off the plane until 630 even though plane arrived at 549 exactly."
Plusy: "the food is good - staff are generally friendly but not great with English if you have a problem"
Minusy: "Why does Turkish Air boarding always have to be so chaotic - pushing and shoving, etc. Why cant TK control their business class space - people from economy always coming up for bathrooms when there are plenty in the back....."
Minusy: "Flight was canceled. The disorganization and misinformation was unprecedented. I have been traveling for 30 years and tried almost all airlines, but the Turkish Airline office at Cairo Airport ranked the poorest I have ever seen. The disorganization was as if they do not know what to do. First they said the plane arrived late, then they said there was a bird hitting the engine. The excuses were so laughable beyond belief."
Plusy: "Food and good movies selection"
Minusy: "Flight attendant actitud"
Plusy: "Flight attendance service is great"
Minusy: "Boarding process too complicated with several security check points make the travel more difficult"
Plusy: "Always courteous service."
Minusy: "The flight was delayed and we had to run for our connection."
Plusy: "We liked how easy it was for English speakers - English announcements, English-speaking attendants, good signage at airports."
Minusy: "Our luggage did not transfer in Istanbul (1 hour layover) and didn't arrive in Warsaw for nearly 48 hours (actually 45 hours)."
Minusy: "They change my seat for 5a to 8a without saying anything. When I talked to the flight crew they advised to do a complaint in turkey but the time didn't allow me to do so due to flight being late."
Plusy: "Comfortable and nice people"
Plusy: "easy check in"
Minusy: "lack of leg room"
Plusy: "Everything was great. I didn't give food 5 stars though, because compared to my previous experience, quality is less than usual. I always fly on Turkish airlines and I like it overall. Security at Istanbul airport is great. Better than anywhere else."
Minusy: "Quality of food is less than the previous experience"
Plusy: "Entertainment made the long flight fly by"
Minusy: "We are 6'+ and leg room was very limited"
Plusy: "Entertainment selection Food and beverage service"
Plusy: "The food used to be way better than now"
Plusy: "_ very delicious food - nice stuff, - good service - good plane - good selection of new movies,episodes and live TV - long trip to Egypt but with fun and enjoying it - gave chance to those people to entertain you while you are in long trip - one more time was very delicious meals ...like it so much Thanks guys."
Minusy: "Check in person said we had an exit row seat; we didn't on either of our flights he checked us in for."
Plusy: "Istanbul airport was very crowded and bathroom were not clean"
Plusy: "Seats and entertainment, seat comfort"
Plusy: "The speed in which the aircraft was boarded and the refreshments given quickly"
Minusy: "The lack of order and last minute information not being given"
Minusy: "First we did not Flight from Cairo to Istanbul because the trouble happened in Turkey I blame to KAYAK because they didn't followed up the situation and did not gave us any information also till now did not know if we flight or no that not good we tried to call the agent many time and they told us all thing is ok no change but when we review with Turkish airline the change the day and reserved in another AIRLINE Company Second : we had a one luggage was damaged from USA to CAIRO we did a report # CAI TK 56650 IN CAIRO AIRPORT but nothing happened and no one call us until now ,Please check and let us know what we can do Ehab Sargyous 409-719-2196"
Minusy: "always same food and poor conditining"
Plusy: "The boarding and food."
Plusy: "Better headphones for economy Pillows on seat when boarding"
Minusy: "heating controls /cooling tem not very good,"
Plusy: "Crew was helpful and ver polite and efficient"
Minusy: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."
Plusy: "Everything was great thanks"
Minusy: "Perfect trip"
Plusy: "The pilot pointed out the Alps as we flew over. It was an early flight most were sleeping and we would have missed it had he not mentioned it."
Minusy: "Nothing all was good"
Plusy: "Ogólnie ok"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"
Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"
Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"
Plusy: "Crews was excellent, always refilling water which I can appreciate so much. Keep it up! Loved the United pilot at John Wayne who came out just to say hi, let us know we were in good hands."
Minusy: "Had to wait in tarmac forever from Frankfurt to Florence"
Plusy: "The time between flights was good and the trip was very nice."
Minusy: "Both trips were nice"
Minusy: "Komfort siedzeń w klasie Premium Economy"
Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"
Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."
Plusy: "Crew, connections with other flights, entertainment"
Minusy: "Lufthansa has always had great food quality but with this flight it was dissapointig."
Minusy: "I still think it makes more sense to board the seats in the back of the plane before those further forward. It is difficult to get past the people who stand in the aisle or take forever to try to put their bag in the overhead bin."
Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."
Minusy: "Flight was late due to inadequate staffing - one pilot was missing."
Plusy: "Crew was friendly"
Minusy: "Lost my luggage and was late"
Plusy: "I liked the crew and how friendly they were. Pilots were great too. Wished they would have taken the same consideration ind DFW. The lady at the counter sent me to the wrong gate and left me there for over one hour then told me oops I forgot to tell you the gate changed. You need to hurry your flight leaves out of terminal E17 I was in c37"
Minusy: "When the employee made me miss my flight (accidentally). Also on our flight I couldn’t watch a movie because the electronics did not work."
Plusy: "Smooth boarding."
Minusy: "Plane packed to the hilt. Tough to find space for cabin luggage."
Minusy: "Opóźnienie lotu"
Plusy: "Crew and food were fine and movie and tv options not bad"
Minusy: "Music options were lacking"
Plusy: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."
Plusy: "Obsługa i jedzenie"
Minusy: "The waiting time"
Plusy: "Punktualność i obsługa stewardess"
Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"
Plusy: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Minusy: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"
Plusy: "Komfort lotu i bezpieczenstwo"
Plusy: "Clean. Friendly staff"
Plusy: "Very comfortable flight. Good crew member little little bit uptight but expected. Efficient and on time"
Minusy: "Need to upgrade mefia hardware to 21st century."
Minusy: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."
Plusy: "Everything! The service of the flight attendants, in full ugh entertainment."
Minusy: "Everything was great. I would say that I didn't like the automation and self serve check in at Munich Airport not because it wasn't easy or efficient, but because I love human interactions. I know this is the way society is tending, towards automation, but I don't love it. I prefer to speak to a real person. Thank you for reading."
Plusy: "I liked the food."
Plusy: "Crew was great. I was traveling with infant and they kept us kept us comfortable"
Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"
Plusy: "Great customer services, Very outstanding staff."
Plusy: "nice and polite crew"
Minusy: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"
Plusy: "clean plane almost on time departure"
Minusy: "landing near a jet bridge in Frankfurt but still taking a bus to the terminal for connections deplaning through the backdoor of the plane lack of care by the staff...poor service connections are too long in Frankfurt"
Minusy: "Oversold flight."
Plusy: "The sandwich was ok. Flight attendant was just fine as well."
Minusy: "The plane was delayed for no apparent or known reason. Took forever to board and then we missed our connecting flight. I have no need to fly Luthansa again. Get what you pay for with bottom of the barrel airlines I guess."
Plusy: "They putet my mom and niece at the last seats of the air plan and that wasn't comfortable at all and a lots of noise thy had a huge headache"
Minusy: "Give them seat in the middle of the airplane at least"
Plusy: "I like the friendliness of Lufthansa staff - on the plane and off the plane. This is definitely one of your strongest points Lufthansa!"