Znajdź tanie loty z Raleigh do Krakowa

Plusy: "The crew’s positive energy and great service were truly amazing. Kudos Delta!"

Plusy: "Comfort plus is a nice upgrade"
Minusy: "Having a clear gate to take advantage of being early."

Minusy: "Not enough leg room. Flights are costly enough and it just seems wrong to upcharge passengers for more legroom. Legroom should be standard outside of first /business class."

Plusy: "Good in flight entertainment."
Minusy: "More refreshments for longer flights."

Minusy: "Delays both in DETROIT and a huge delay in Shanghai."

Minusy: "We had a delay to boarding due to a mechanical issue. THANK YOU for making quick turn around decisions (ie, put us on another plane at another gate) - rather than just piling on delays!"

Plusy: "Easy, fast, simple. Not crowded."
Minusy: "Nothing!"

Minusy: "They left without us. They could have waited a few minutes knowing we were on a delayed flight but didn't. They actually left early."

Plusy: "Crew was very good."
Minusy: "Seat assignment at gate was inconvenient b/c jt dissuades you from taking a bathroom break before the flight. They can't prefer that you go on the plane."

Plusy: "Clean Washroom"
Minusy: "N A"

Plusy: "Customer service on the phone."
Minusy: "Delays all day on delta. On my way out and on the return flight."

Plusy: "Everything was on time & organized"
Minusy: "I had to download that Gogo app to watch a move. That sucked"

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Minusy: "The flight was 2.5 hours late. Then it was freezing in the flight. I let the crew know and it warmed up at the front and back of the plane but it was unbearable in the middle. It took me two hours to warm back up!"

Plusy: "Fly attendants were very professional"
Minusy: "Nothing"

Plusy: "The crew was great."
Minusy: "The price of my ticket"

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "The seats were awful .how many can squeeze in. .horrible"
Minusy: "Room to breathe, move a little"

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "Late as usual"

Plusy: "Staff tried to be helpful"
Minusy: "Silly series of events. Maintenance problem before flight left previous city, got to us and we boarded only to deplane for more repairs. Ended up with another plane, five hours later. For a 44 min flight. Would’ve been easier to drive!"

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Plusy: "Smooth. Fast boarding"

Plusy: "Excellent seat assignment good leg room plane on time staff friendly"

Plusy: "flight attendants"
Minusy: "As soon as we all were boarded we where told there was a mechanical issue. Sat on the boarded cramped flight for 2 hours until issue was fixed. If there was a mechanical issue then the plane should’ve not been boarded until it was fixed. Much rather have waited in lobby for 2 hours than on a plane with no food and water. Or at least alllowed us to deboard while issues where resolved."

Plusy: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."

Plusy: "Delta is not a good place to be"
Minusy: "Delta is not good on customer service"

Plusy: "Punctual departures. Adequate overheard space."
Minusy: "Food was mediocre for a 5-6 hour flight. I expected a little bit more."

Plusy: "I loved the check-in reminders, up-to-date flight info, and overall friendliness and helpfulness of the attendants."

Plusy: "It was on time. Flight attendants were courteous. There were snacks."

Plusy: "Smooth quick flight."
Minusy: "I had to rebook as opposed to it being done by Delta. Cancelation was due to equipment."

Plusy: "Flew in First Class. Felt very pampered"

Plusy: "The Delta check-in at RDU was terribly understaffed with only 2 agents handling baggage drop-off for a fully booked Boeing 757. I waited over 1 hour and got to the gate at the last minute. Poorly managed! The flight crew was great though! Very attentive service even in the economy class!"
Minusy: "The food could be better."

Plusy: "The flight attendants were incredible the flight was great the movies for good great for our flight"

Plusy: "On Tim and friendly"

Plusy: "Good flight crew"
Minusy: "Flight was delayed with no explanation."

Minusy: "After fully boarding the plane, we all had to leave because the air conditioning failed. We've traveled five times on Delta this year and every trip has had a significant delay."

Plusy: "Staff was really nice and helpfull"

Minusy: "Flight overbooked and the gate paid no attention to how many bags were being brought onboard. Was forced to check my carry on. I hope it arrived."

Plusy: "Flight attendants were extremely nice to my baby and me. Didn't feel rushed. Nice variety of snacks."

Plusy: "there was NOTHING good about the trip from nc to atl to fl!"
Minusy: "where should i start? my flight was delayed leaving NC to ATL. after standing in line for over an hr trying to speak to someone about the issue. i was notified on my phone i could keep my current flight or rebook of course i wanted to keep my current flight since it was my birthday weekend. i then called delta (in nc) for help since they told us we wouldnt make our 1030 flight and we might have to stay in a hotel that night until we could rebook the flight. not cool! i was told by a person (in nc)about what i should do once landed in ATL. they were beyond rude. they turned their backs or gave half answers. when asked about the hotel for the night they told me they werent going to handle that and i had to pay for a hotel AFTER i was just told by a delta agent that if i had to stay overnight my hotel was going to be covered. i then again called a delta agent in ATL after being informed that my status on the stand by list wasnt activated and i had less than 10 mins to make it to the next terminal and try to get activated and i would probably not get onto that flight to leave ATL. we were told that we had to stay in the terminal that night. my whole trip could have been ruined from the start from the flight being delayed in NC to talking to rude delta agents in NC and ATL. my flight status being one thing and then finding out it was something else. i never had to deal with something like this."

Minusy: "All "carry-ons" were taken at the jetway, which was fine. But, when we landed, as passengers were trying to get off of the plane, the attendants were putting all of the collected luggage at the entry to the jetway. It created congestion. Then, anyone who had luggage, had to lineup against the side of the jetway, awaiting their luggage, and increasing the congestion. First, it was inconvenient. Worse, if there was any kind of emergency, I believe it would have created a unsafe environment. Very Poor Design & Process ! ! !"

Minusy: "Flight was completely full and I was seated next to someone who required TWO seat belt extenders! I was so uncomfortable, they were sitting on top of me, couldn't even put down the arm rest. The flight attendant said there was nothing they could do."

Plusy: "The flight was delayed, and delayed again, and finally delayed to 18 hours after original takeoff time. I was rebooked on a flight for the following after, and that flight has been delayed twice so far. Never again will I fly Delta."
Minusy: "That I never made it to my destination"

Plusy: "Very friendly and accommodating crew"
Minusy: "Uncertainty re connections at JFK provoked some anxiety but the pilot and crew were helpful in allaying that."

Minusy: "After checking in at a kisok I had to wait in a huge line for over 20 minutes just to drop the bag. This the second time I have had this experience with them."

Minusy: "Everything that could have gone wrong with my flights, went wrong. On my way from LA to Raleigh (through Atlanta), I was affected by the weather conditions at Atlanta. I understand that the weather is beyond Delta's scope of control, but customer service is not. I had to wait in line at LAX for 8 hours to even get information on what had happened, and what solutions were available. The customer service call center was collapsed, and at the airport counters at one point there was ONLY ONE DELTA REPRESENTATIVE serving a line of more than 100 upset customers. This IS Delta's fault, and it is unacceptable. This definitely was under Delta's control, but in order to save a few dollars in overtime for emergency staff Delta was willing to let its customers make terribly long lines, miss their flights, their connections and consequently their commitments. It is disappointing to observe how Delta believes that a few dollars saved on extra staff and emergency measures can offset the irreparable long term damage to its business due to upset customers. My way back from Raleigh to Los Angeles was also a disaster. Without any type of explanation and nothing more than an email announcing the change, the nonstop flight I bought was replaced by a 1-stop flight with connection in Atlanta. This was NOT THE PRODUCT I PURCHASED. There is a reason I paid a premium for a nonstop flight, and Delta did not hesitate in providing me with a less valuable product without any explanation or refund. Delta prioritizes its operational metrics - an obsession to fill and overbook its capacity - over its customers' experience, one again under the foolish belief that short term savings in any way offset the long term damage of disappointed and alienated customers. I will NEVER FLY DELTA AGAIN. I will do whatever I can to transmit my experience to everyone I know. At a time where major airline carriers are in the spotlight due to abusive practices (i.e. the United passenger case), I still find hope in knowing that alternatives such as Southwest still put their customers first, over the ethereal benefits that a few-dollar savings in operational expenses can provide."

"A short flight from City Airport. The whole experience was faultless. Every flight should be like this."

Plusy: "Everything was amazing"
Minusy: "Nice travel experience"

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Plusy: "Just expect the bare basics: - thin lightweight seats without adjustment - Limited legroom - no entertainment - pay for food and drinks Attentive crew."
Minusy: "Boarding staff was rude Bus transport from plane to terminal"

Plusy: "The crew was really good"
Minusy: "Perhaps seats just a bit more confortable. Overall a very good airline"

Minusy: "Business class on the 3.5 hour flight was just blocking the middle seat in the front of the plane. No leg room, narrow seats. My husband is 6’4”” with wide shoulders. His legs do not fit and therefore extend into the aisle. Flight attendants were constantly bumping into his shoulders. Very cramped We were not aware of this configuration."

Minusy: "My flight was serviced by British Airways. The temperature in the cabinet was very warm and there were no fan controls. The seats are very narrow. Miserable 9hr flight from London to Denver"

Minusy: "The entertainment system broke down and the flight attendants seemed sassy"

Plusy: "the crew was attentive."
Minusy: "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given"

Plusy: "I flew with my sister who has disability. Check in was very smooth and the Spanish lady who checked us in at Heathrow airport took our hand luggage which was really nice as we could just take care of our wheelchair."
Minusy: "BA should consider to serve complementary coffee and tea on board. Such a little thing, but could make a huge difference."

Plusy: "The seat was comfortable when it came leg room"
Minusy: "N/a"

Plusy: "Good service, good flight, all on time."
Minusy: "Nothing"

Plusy: "This was a connecting flight from London originating from SFO. There were delays after boarding so we departed later. But we survived."

Minusy: "I cannot even begin..."

Plusy: "I enjoyed the flights attendants attentiveness and friendliness. The food was surprisingly good (I enjoyed a nice curry dish); we appreciated the portions as well as snacks on our long flight. The music and video selection also made for a much more pleasant flight. The plane was newer and offered features like USB charging ports. Would definitely fly British Airways again!"
Minusy: "My only complaint would be the tightness (closeness of rows) of the seats. But it’s coach, so not much can be done there. They were at least comfortable and reclined quite a bit."

Plusy: "crew"
Minusy: "the seat"

Minusy: "I was seated at the emergency row. The staff has a policy of collecting the pillows and blankets during take-off from these seats. But they never gave them back to us afterward. Later when I wanted to go to sleep, they could not located these items."

Plusy: "Got a baby cot, offered wine for dinner and arrived 20 mins earlier than scheduled"
Minusy: "Nothing"

Plusy: "Quick"
Minusy: "Nothing. The flight was quick and boarding was easy"

Plusy: "Comfortable and clean flight, only 35 minutes."

Plusy: "Free drinks"
Minusy: "Tvs were dated"

Plusy: "Very room seats."
Minusy: "They even charge for water."

Plusy: "Ground staff were excellent, the comfort was acceptable."
Minusy: "Entertainment was mediocre, and absence of WiFi on air was disappointing. Not being able to eat food of your choice in business class because it ran out, is not acceptable. Crew were indifferent"

Plusy: "British airways have always been good and my best airline to fly."
Minusy: "This occasion, the manager was So rude to me and even called me a liar in front of too many people. I don't speak or understand French and the woman really embarrassed my life. I checked-in online before I got to the airport and I mistakenly went to terminal 1 instead of terminal 2. So by the time I realised and got to terminal one, the baggage collection stand had closed because I was there by 15:18. To make the long story short, I got through the security where I was delayed for 20mins searching through my things and when I asked about time, the security said the flight won't leave with out me and they would inform them about the delay before I get to my departure gate. Anyway, I got to the gate with some time left and this extremely rude woman whom I was told is the manager insulted the living day light out of my life and turned me back. So I didn't fly with BA in the end. No matter the situation and despite me being late, I believe things would have been handled better. And even if the manager felt I was lying, she should have been more diplomatic about it and speak to me in a good manner. I won't be recommending flying BA from Nice to anyone. That woman was so hurrible, that experience haunts me psychologically."

Plusy: "Short flight"
Minusy: "All baggage lost. Wasn't put on the plane because they didn't have enough containers. Ground crew at London was courteous. Luggage had to be sent on to the US the next day. No free bags on this flight so all of the luggage lost had been paid for piece by piece. No free drink service; even a soda had to be paid for. No food, of course. Originating 10hr flight from Los Angeles to London was also uncomfortable, with small, packed coach seats, no air nozzles and poor headset connectors. I was very happy to get back on American Airlines for my return to Los Angeles. Wouldn't use BA again."

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Plusy: "The second plane did not break."
Minusy: "The first plane broke. We had to reboard. By the time we left i should have already landed."

Minusy: "It was on Air Lingus not BA. No Entertainment -"

Plusy: "The flight was short"
Minusy: "Upon arriving at the check in desk we were told that a member of our party had been removed from the flight. While trying to work out a solution with the attendants they were incredibly unhelpful, knew very little about the situation, and at times mocked us. Lisa at the AMS location was particularly rude to the members of our party."

Plusy: "Not much"
Minusy: "There was an abusive passenger sitting behind me that kicked my chair the entire flight. They were angry that they didn't have more space and that I wanted to have my seat back. I offered to put it up during meal times to make sure they had enough space but that wasn't good enough. The crew knew what was happening and tried to get the other passenger to stop but the passenger persisted. The crew refused to upgrade me even though I had paid for an aisle seat and there were no other aisle seats available for me to move to. I find this service unacceptable. I probably won't be willing to fly BA again as they obviously care more about money than ensuring their customers are comfortable."

Minusy: "Delayed 1hr after having been rebooked on that flight"

Plusy: "Friendly crew once you’re on the plane."
Minusy: "Two flights canceled due to weather - that’s understandable. The website, app, twitter help, and phone numbers not working for info or to rebook = unacceptable. Seats in premium economy are cramped and tight."

Minusy: "Connecting flight experience"

Minusy: "That the plane ended up in budapest and not krakow with an overnight delay"

Plusy: "Loved the wide selection of movies to watch, as well as being served two meals."
Minusy: "I wished the seats reclined more. The flight would have been near perfect then!"

Minusy: "There was no VOD, but I guess this is standard on a short flights"

Minusy: "Very noisy plane"

Plusy: "Plane ldeparted and landed on time. Plane was nicer than expected but not the same quality as Airbus 320"
Minusy: "Immigration was severely understaffed for number of people waiting Took an hour to process 50 people. Crew member unhappy by seat swap as had special meal request. Had moved only one seat to the left to help other passenger out."

Plusy: "Early, relaxed boarding process was excellent."
Minusy: "Only strong negative was the absence of any free drinks or snacks. A cup of tea cost over 2 pounds - ridiculous!"

Minusy: "I asked for coffee. Paid 4 pounds for it, it was AWFUL. not brewed, no taste, bitter, no cream available to add to it. If you charge such prizes, you better offer decent coffee. I can get late or capuchino at Starbucks for less and far better quality."

Minusy: "No entertainment! While you have to check in your laptop and iPad!"

Plusy: "Nothing to like in particular."
Minusy: "Why does BA insist on serving spicy food on every flight from the US to the UK. I was offered chicken or pasta and no one even bothered to tell me it was chicken curry. With BA I always bring food on board with me as the inflight meals are awful."

Plusy: "Staff where very pleasant."
Minusy: "Airport check in was drastically understaffed. The worst I have experienced. Airplane seating was cramped."

Plusy: "Finally an airline whose pilot keeps passengers informed of reasons for delays with frequent updates."
Minusy: "You are now charging for water? Really?"

Plusy: "Crew and Boarding process was seamless"

Minusy: "The food"

Plusy: "The seats were comfortable and the crew helpful."
Minusy: "More than an hour late in taking off, and the food is almost inedible - get the Air Canada chef on board!"

Plusy: "The boarding process was better than I expected in such a large plane. There were multiple lanes open to check in at the gate."
Minusy: "The crew were not very attentive or polite when asked a question or for help. Then tended to go up and down the aisle with their carts with out stopping or offering anything and if someone asked them for a drink or something they would tell the, they would have to come back. The food on this trip was terrible and not well planned out. They ran out of the meat option for dinner before they were even halfway through the plane. At least 100 people had no food option. What was left was something with a cheese sauce cooked into it so it stunk with the foil was peeled back. I would have preferred the traditional peanut package to that."

Minusy: "The flight was delayed by 4 hours because maintenance needed to change a tire on the airplane. The delay would have been acceptable if it wasn't for the excuses the airline offered. First, they said maintenance couldn't find a spare tire, and when they did rob a tire from another plane, they said the delay was due to FAA paperwork. These reasons, most likely true, suggest American Airlines (British Airways sub-contracted this flight to its partner, American Airlines) was not prepared to handle such an emergency."

Minusy: "Time between connections at Heathrow Terminal 5 was too short and the terminal has long distances , slow passport control and security check. Terminal 5 is rubbish."