Znajdź tanie loty do Rosji

Minusy: "horrible dry croissant for breakfast"

Plusy: "Nice smooth flight. Also lovely to be offered a drink and food. Although the quiche is not great. Wasn’t nicer last year"
Minusy: "Maybe just change the quiche. Very dry"

Minusy: "Delayed"

Plusy: "Bombardier C Series. Most leg room and comfort of any plane"

Plusy: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Minusy: "Nothing"

Minusy: "Guy behind me kept asking for a seat upgrade and when they didn’t oblige spent the whole 11hours kicking the back of my chair in protest. I understand this isn’t the crews’ fault. But maybe the bid upgrade for seats isn’t the best system?"

Plusy: "The approach into Venice airport was to the NE so the flight path gave a perfect areal tour of venice out the right side of the plane."

Plusy: "Leg room always an issue. Crew really great."
Minusy: "Gluten free option"

Plusy: "Crew was great"
Minusy: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Plusy: "Even though we flew through turbulances the crew was able to manage their tasks. Plus beautiful stewardess."

Plusy: "Everything was perfect."

Minusy: "service was least friendly at this part of my flight"

Plusy: "Cabin cleanliness isgood"
Minusy: "Food is bad"

Plusy: "Punctual modern aircraft."
Minusy: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Plusy: "I thought my out flight with Lufthansa would be good but it was surpassed by the return flight with Swiss Based on my experience I believe Swiss should be a 5 star airline as well"
Minusy: "A slight delay"

Plusy: "Swiss quality, punctuality and reliability."
Minusy: "No negatives."

Plusy: "Reliable, modern cabin, nice crew"
Minusy: "Some more music choices would be nice"

Plusy: "All good, just perfect and friendly crew. Great aircraft (B777)"

Plusy: "Swiss Lounge, food excellent."
Minusy: "everything was very good"

Plusy: "All very comfortable"
Minusy: "It was delayed"

Minusy: "None"

Plusy: "I had a wonderful experience the whole way through."
Minusy: "The TV froze and stopped working for me. Thankfully it was the last thirty minutes of my flight. Mine was the only that appeared to be broken."

Plusy: "The length of the flight"
Minusy: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Plusy: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Minusy: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."

Plusy: "Good flight"

Plusy: "choice of movies were very bad"

Minusy: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Plusy: "Nice crew, nice plane"
Minusy: "Late arrival at Dubai, late departure and late at final destination...No information given to passangers!"

Minusy: "I am a frequent flyer from HK to Western Europe and it’s a problem transversal to the majority of the airlines. Service quality drops significantly when coming to Asia. Flights to Europe provide exceptional service."

Minusy: "Not on time at all. Toooooo late boarding"

Plusy: "Professional service"
Minusy: "Lounge in Dublin poor"

Plusy: "Service"
Minusy: "All was great"

Plusy: "Chocolate"
Minusy: "Staff not very friendly. Very small seat. Worn out plane."

Plusy: "It reminds me of school dinners"
Minusy: "Bland, over cooked No thought into the presentation or flavour"

Plusy: "Fully reliable"

Plusy: "good entertainment system, modern aircraft , friendly and competent crew"

Plusy: "Everything was fine"

Minusy: "Penalising passengers who travel on board with only a smaller bag by making them put this under their seat in front in front of them whilst others are bringing on two huge bags"

Plusy: "Overall good"
Minusy: "Delay"

Plusy: "Smooth, on time flight"

Plusy: "Fast journey despite a short delay it arrived on time."
Minusy: "Felt a bit hectic on the plane, possibly due to other passengers being slow to board."

Minusy: "Flight cancelled so I didn't like it at all"

Plusy: "Great"

Plusy: "Friendly crew, clean flight"
Minusy: "Charged 45 SF (about $50) to check 1 bag"

Plusy: "On time"
Minusy: "Engine shut down juast as the safety briefing started but all was good when it started again. A light meal would have been better than yoghurt & biscuits. Staff were very helpful."

Plusy: "Great entertainment system"
Minusy: "Leg room space was a bit restricted compared to what I am used to"

Minusy: "1h45 departure delayed with no compensation."

Minusy: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."

Plusy: "punctual and friendly enough staff."
Minusy: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"

Plusy: "The crew on this flight were excellent. Friendly and professional. Attentive and patient."
Minusy: "The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food."

Plusy: "I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad"

Minusy: "Improve quality of on board announcements."

Plusy: "Crew was wonderful. Food and drinks was good."
Minusy: "More movies in Russian language, or with English subtitles"

Minusy: "Lufthansa changed my flight last minute but was sending me updates for the old booking- it made no sense!!! Never again!"

Plusy: "Free entertainment, excellent food"
Minusy: "Cabin was too warm; unable to adjust air at seats"

Plusy: "We landed safely. I like the A380."
Minusy: "One crew member in particular looked very frazzled and was rushing to do everything. They also took away my suitcase which would have very easily fit in the overhead."

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Everything about the flight was perfect."
Minusy: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "On time, onwith excellent care by staff"
Minusy: "The long walk on the airport for connecting flight"

Plusy: "Clean new Airbus 380. Nice crew"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Plusy: "The food was excellent."
Minusy: "Sitting in the middle. It is always uncomfortable due to the fact that you need to ask the person sitting next to you to get up because you need to use the restroom. Aside from that my overall experience was excellent. The food, entertainment, staff all helpful and friendly."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Timeliness of fligyts"

Plusy: "Very pleasant crew."
Minusy: "No complaints"

Plusy: "Arrived safely."
Minusy: "Late departure then drove around the airport for about 30 minutes after arrival before rushing to passport control and connecting flight."

Plusy: "Decent food."
Minusy: "No onboard entertainment."

Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."

Plusy: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Minusy: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."

Minusy: "I propose to keep on board the plane some bright and interesting toys for calming the children who, for almost the entire 10-hour flight, cry and do not give rest to all the passengers. I understand that parents should have worried about this. But if the parents can not do anything with their child, the new toys could help calm the child, and not turn a long flight into torture for other passengers and crew."

Plusy: "Nothing. But I did arrive on time"
Minusy: "I will try to avoid Lufthansa if I can"

Minusy: "Opóźnienie lotu"

Plusy: "The seats were spacious. I loved the options for viewing, klistening, etc on the tablets attached to the seat in front of me. Great service from the flight attendants. Lots of food service & drinks. Thankful for sitting close to first class."
Minusy: "I would have preferred an aisle seat. Difficult to get out of the rows without everyone having to get up."

Minusy: "I was waiting over 1 hr for my l"

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "everything"

Minusy: "The flight was delayed 6h. I got to the destination late And I was late for work Went to work restless"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Left in time, arrived too early"
Minusy: "Boarding took a lot of time"

Plusy: "Everything"

Plusy: "Everything!!"
Minusy: "Me starting to get sick!"

Plusy: "Everything"

Minusy: "Unorganized boarding. Back of the plane seats should be boarding first, after babies and old people. I was stopped by the people in front of the plane putting away their luggage and standing in the aisle."

Plusy: "Nothing"
Minusy: "Nothing"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Minusy: "Delayed flights for a day"

Plusy: "The flight was on time. Helpful, friendly crew. Will use Condor services again."

Minusy: "Problem, flight was from Munich to Moscow, got onto flight from Munich to Ankara, boarding staff didn't notice, still not in Moscow."

Plusy: "It was a good flight with Lufthanza - nice and friendly crew, comfortable plane, good food."

Plusy: "Super friendly and efficient crew. Tasty food, excellent, first rate service (business class)."
Minusy: "Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle."

Minusy: "Boarding tool a long time and late take off"

Minusy: "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."

Minusy: "Austrian could learn from the likes of singapore airlines and cathay pacific: the choice of movies was pretty limited (1 italian, 1 french, 1 spanish) and the games were simply boring. The food was ok, breakfast pretty terrible (breed but no butter, reconstructiesergramingtheworstieverate.Stodwoowfs"

Minusy: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."

Plusy: "Crew allowed me to change seats to get two empty seats by the window that were available."

Plusy: "Nothing"
Minusy: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"

Plusy: "On time & clean"
Minusy: "Can’t really say"

Plusy: "No wifi or any entertainment. Flight delays and lost baggage!"
Minusy: "No wifi or any entertainment. Flight delays and lost baggage!"

Plusy: "Nice flight attendants,"
Minusy: "Timeliness"

Plusy: "The crew was great!"
Minusy: "I don't like the movie options. Some are quite sexual and can be seen around the plane."

Plusy: "Noting outstanding."
Minusy: "Seat comfort."

Minusy: "Not a lot of legroom in my Premium Economy seat (10C). Seat itself just OK, the high price isn't justified. This flight is usually about one hour late and it was."

Minusy: "The crew kept the temperature in cabin at 26 or 28 degrees Celsius. Whole trip felt like being in the oven. I will NEVER EVER FLY AUSTRIAN AIRLINES AGAIN."

Plusy: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Minusy: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Plusy: "Nothing"
Minusy: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."

Plusy: "I was able to get good seats, front of the plane. 3rd row for all my flights. pretty decent leg room"
Minusy: "flight was delayed, 2nd Austtian flight delayed in the same day"

Plusy: "thebflight wqs smooth and on time"
Minusy: "snack they gave something sweet at 07:00 AM"

Plusy: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Plusy: "Very comfortable journey, leaving on time, arriving on time"

Plusy: "Flight was relatively empty today, therefore boarding was smooth and easy. I had a row to myself.. Smoothest landing ever... just a lucky day"

Plusy: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Minusy: "Seat wasn't the best, quite hard on the middle back."

Plusy: "Lost my luggage"
Minusy: "Not loosing my suitcase!"

Plusy: "Absolutely nothing. Despite booking business class flights 3 months before departure date because we had to attend a very important wedding. Swiss Airlines overbooked the flight but didn’t warn us in advance. This meant my husband was forced to pay over 8 thousand Euros to charter a small private je"
Minusy: "So That we could attend the wedding early the next morning in Oldenburg. They then had the audacity to void our return flights. Luckily I spoke with a lovely lady at Lufthansa, explained the situation and she re-instated return flights for an admin fee. Will never ever use Swiss Airlines again."

Minusy: "Seat !!"

Minusy: "One hour late for take off..."

Plusy: "Nothing at all."
Minusy: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Plusy: "Nothing. See below."
Minusy: "Original flight cancelled so rebooked ojba floght five hours later - then with one hour to go until that second flight, that was cancelled as well. Totally unhelpful ground staff, who were oblivious to the fact that I had a work commitment the next day so couldn’t overnight in some random hotel at an airport to suit Austrian’s policies. Eventually routed via Lisbon which meant literally flying all night to arrive at 0600. Lufthansa and Austrian have some serious faults to correct."

Plusy: "The boarding process was short and quick. Entertainment choices were excellent."
Minusy: "I was hoping for a more traditional Austrian meal but the food was just fine."

Plusy: "I get Airpoints with the flight, crew were lovely."
Minusy: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Plusy: "The seats were very nice, and I found it very pleasing that everything was colour coordinated. (the small details in red and the rest in gray). The flight attendants were so happy and upbeat, it lifted your mood as well! I believe that we left a few minutes early, as boarding was completed early. And thefood? Mind-blowing for airplane food. I really enjoyed this flight."
Minusy: "There wasn’t much I didn’t like about the flight. Sometimes the announcements were very slightly difficult to hear (accents and whatnot,) but you could still tell what they were saying."

Plusy: "Very friendly and attentive flight crew, nice entertainment options, food good for airline food."
Minusy: "Never been more uncomfortable in a plane seat. I’m six feet tall and my knees hit the back of the seat in front of me. I would not fly this airline again for this reason."

Plusy: "The crew worked very hard to make sure we're comfortable. Water, snacks were provided often during flight."

Plusy: "The crew was superb. Extended leg room seats had a lot of legroom. Good wines, decent dinner."
Minusy: "Very strict carry on policies, much strictet than US carrieers, primarily by weight. Known traveler numbers (Glibal Entry) were not askrd at the time of online check in and ad a result, TSA Pre didnt show up on out boarding passes. Agent at the counter coulsnt dix it euther. Surprisingly, very disappointing breakfast."

Plusy: "Plane was very clean and drink service was frequent."
Minusy: "The gate was older, not well appointed and far from shops and better dining. We lined up only to be taken on a very long shuttle ride to the plane. I have had this experience before but in this case the planes location was virtually on the other side of the terminal. By the time all were boarded, the plane was late by about 15 minutes to takeoff, and we experienced more delay after that so that on arrival we were an hour delayed. Many missed connections in Vienna as a result. Crew seemed tense and on edge."

Plusy: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Plusy: "Everything was great. Lovely and efficient crew. Sound not good on films but we were in economy so maybe just the disposable earbuds. A small point and didn’t spoil an otherwise great service."

Plusy: "Everything was good"
Minusy: "Red uniforms are ok but red tights awful"

Plusy: "The flight attendants worked very hard Patient and courteous."
Minusy: "Drinks are varied Food needs improvement The bread is low The vegetarian meal is poor"

Minusy: "Difficulty getting to flight"

Minusy: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Minusy: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough."

Minusy: "Caótica boarding Uncomfortable seats did not recline"

Plusy: "I don’t like to use your site again Wanted change date to 5 June When I saw no reply I bought a new ticket from Opodo"
Minusy: "You are bad not loyal Not reply to custom request Shame to you and will inform all people I know In loud my employees and customers Ivan Rosen irosen@a1.net"

Plusy: "I liked that the plane eventually came..."
Minusy: "That the plane was an hour late..."

Plusy: "Crew were amazing"
Minusy: "Delayed at boarding Delayed inside plane No entertainment No room for my long legs - no option"

Plusy: "Staff were always courteous."

Plusy: "Friendly staff, on time flight. Nice refreshments"

Plusy: "Direct connection"
Minusy: "Meal is horrible"

Plusy: "Life is beautiful"
Minusy: "My fellow passenger fended off my sexual advances like a pro"

Plusy: "Pleasant crew. Appropriate and efficiently served snack."
Minusy: "Boarding and disembarkation were slow."

Plusy: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Minusy: "Flight was delayed, had to run to my next connection flight."

Plusy: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Plusy: "The crew was great. The soecial meal request was hadled well despite oversight."
Minusy: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Plusy: "Crew was great and helpful despite oversight in my special meal."
Minusy: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Minusy: "Flight got delayed 30 minutes"

Plusy: "Very friendly crew and on time with no problems."

Plusy: "Crew was helpful and food was very good"
Minusy: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Minusy: "Head support for 6 feet plus people on seats would be good"

Plusy: "Just the cabin crew being nice"
Minusy: "Punctuality KLM is always late"

Minusy: "Flight cancelled"

Plusy: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Minusy: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Plusy: "quick/efficient boarding - good staff - good food - easy flight !"
Minusy: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Minusy: "Long haul flight made pleasant by KLM"

Plusy: "great crew and comfortable flight."
Minusy: "sceens in the plane to show map and direction of travel"

Plusy: "very attentive crew"
Minusy: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Minusy: "Inflight was better than I expected. But needs upgrading air crafts."

Minusy: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Plusy: "They considered my reguest of vegiterian food."
Minusy: "I have no complaints."

Plusy: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Minusy: "My suitcase didn't come with the airline."

Plusy: "Everything OK"

Minusy: "Not enough leg room"

Minusy: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Plusy: "Friendly hostesses"
Minusy: "Flight was delayed 3 hours"

Plusy: "Comfortable and well laid out seat area"
Minusy: "Food was a little substandard for business class"

Plusy: "Good flight, very attentive crew."

Plusy: "Good flight, arriving well on time."

Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"

Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"

Plusy: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Minusy: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Plusy: "Fabulous trip with friendly, helpful staff"
Minusy: "Nothing"

Plusy: "Cabin crew were very professional."
Minusy: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plusy: "The time keeping was very good. We left on time and arrived early on both occasion. Good organisation. Excellent service."
Minusy: "Nothing"

Minusy: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Plusy: "Seats were comfortable"
Minusy: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."

Plusy: "Very friendly crew"

Plusy: "Helpful and smiling cabin crew."

Plusy: "The cabin crew were good. They explained what the arrangements were for the delayed flight connections"
Minusy: "The plane wasn't refueled and so was not ready for take off once the passengers were loaded. The plane had a technical problem when it tried the first take off and so it had to be abandoned. This was alarming.."

Plusy: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Plusy: "The food and the punctuality"
Minusy: "The technology in interteiment is not touch screen"

Plusy: "Everything"
Minusy: "Nothing"

Minusy: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Plusy: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Minusy: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plusy: "The included snacks and the seats."
Minusy: "Nothing."

Plusy: "Clean plane , good crew ,"
Minusy: "they didn't load my baggage from flight 1 to 2"

Plusy: "More leg room"
Minusy: "Space"

Plusy: "n/a"
Minusy: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Plusy: "n/a"
Minusy: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Minusy: "Really hard to get boarding passes online"

Plusy: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Minusy: "There was no entertainment and the food could be better"

Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."

Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"

Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"

Minusy: "It was a great flight can’t think of anything"

Plusy: "Everything! It was a wonderful experience."
Minusy: "Nothing"

Minusy: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Minusy: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Minusy: "My entertainment device did not work the entire flight."

Minusy: "They lost my luggage :("

Plusy: "Lot"
Minusy: "Nic"

Plusy: "The crew"
Minusy: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Plusy: "The staff..the attentions..food."

Plusy: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Minusy: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Plusy: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Plusy: "No extra charge for simple refreshments."

Plusy: "The Air France service was ok. Got me to my destination on time and alive."
Minusy: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Plusy: "Timely and smooth teansit."
Minusy: "Food has a way to go to be appetising."

Minusy: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Plusy: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Plusy: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Minusy: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Plusy: "Nothing"
Minusy: "Plane left 45 minutes late. No reason given either when waiting or after late boarding. I didn't eat as I tried to sleep byt narrow seats meant being woken constantly by fidgety neighbour. Fortunately the plane made up most of the lost time and I got my next Air France flight. This one was 50 minutes late departing."

Plusy: "Boarding was on time"
Minusy: "flight was delayed by 20 minutes Boarding got me through Sky priority quickly. Had to then wait in the boarding tunnel as the cabin was not ready. large queue Seats were exactly the same as economy so offered no added benefits apart from the meal on board parked in a distant area of the terminal and had to shuttle bus to 2E which meant a very tight transfer"

Minusy: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."

Plusy: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Plusy: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Minusy: "I was asked to change my seat repeatedly"

Minusy: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Plusy: "Boarding & crew (inc ground staff & check-in) all good."
Minusy: "Food not great - not all menu options available. Limited choice of drinks. Very small, low-resolution, seat-back screens with a luggish & outdated interface. Limited choice of movies."

Plusy: "Boarding and punctuality."
Minusy: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."

Minusy: "The air France flight was overbooked and we had been in standby until the last minute"

Minusy: "Opóźnienie"

Plusy: "Personal treatment I have received as I was with a 7 months baby. An agent helps me to carry my hand luggages up to the plane entrance and to pass in priority"
Minusy: "2 hours delayed..."

Minusy: "Business Passngers have to wait in the same bus to board the flight what is the point then...."

Plusy: "Great crew"
Minusy: "Food could be a bit better. White bread is unhealthy."

Plusy: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Minusy: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Minusy: "Freezing"

Plusy: "There was enough leg room"
Minusy: "The food was not very nice and the aircraft was really cold."

Plusy: "Crew was great"
Minusy: "Not enough food"

Plusy: "Amazing service, seat and FOOD"
Minusy: "Nothing"

Plusy: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Minusy: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."

Plusy: "Loved the lovely food and wine from Air France, they even serve fresh french bread with camembert, ice cream, champagne (in economy) and brandy with your coffee!"
Minusy: "The cabin on the 777-200 was far too hot (about 25c) and with no individual air vent I found this unbearable on a 12 hour flight. And despite the flight taking place entirely during daylight hours and leaving at 10:30 am, inexplicably we were made to all pull our blinds down and the lights went off after a couple of hours - in the middle of the day and for about 8 hours! So although I had paid for a window seat there was nothing to see apart from the window shade. As it was the middle of the day I could not go to sleep, the person in front of me reclined fully so for me the flight was a hot, claustropobic, dark hell. An utterly miserable experience. I felt like I was going mad, trapped in my own little cell."

Minusy: "Delay over an hour"