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Minusy: Seat spacing

Plusy: Crew was ok, food and drinks was enough for 1,30 hour flight.

Minusy: I really expected more from Austrian airlines.

Plusy: Everything

Plusy: Crew allowed me to change seats to get two empty seats by the window that were available.

Plusy: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience

Plusy: The crew was nice. The seats were ok.

Minusy: The flight from Copenhagen to Brussels was delayed without explanation for nearly an hour. I managed to make my connection to Frankfurt, but my luggage did not. I’m hoping it will arrive today.

Plusy: This flight was eventually cancelled and the rating is solely on the ground experience. EuroWings could not have done anything worse. The process took from 10:30am upon arrival in Dusseldorf til 11:00pm when we were told the counter closed at 10pm and nothing could be done till next day.

Minusy: Have representatives on the ground and make public announcements about the progress, next steps, help offered and steps that need to be taken. The info was sparse and had to be gotten on an individual basis. Nothing was coordinated or communicated and every step had to be done WITHOUT HELP.

Plusy:

Minusy:

Plusy: La atención de la tripulación es la mejor que he visto. El servicio de alimentación es muy bueno.

Plusy: The food was good and was served with professionalism.It was an excellent service no doubt.

Minusy: I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all.

Plusy: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Minusy: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Minusy: Short flight and unmemorable (that's a good thing)

Plusy: The crew, plane and airport was great!

Minusy: Part of our luggage was disassembled and not delivered to the final destination.

Plusy: Absolutely nothing

Minusy: Everything

Minusy: At least a complimentary glass of water or juice in Economy.

Minusy: Only serving beef as meal in economy was not great. A choice would be better.

Minusy: SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal.

Plusy: Nothing.

Minusy: Please see statement from SFO-> CPH flight.

Minusy: Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS

Plusy: Great smooth flight, crew were friendly and many movies and shoes to choose from.

Minusy: Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok.

Plusy: Crew was very courteous and attentive

Minusy: More fruits and green (non-starchy) vegetables

Minusy: Food was served warm. Perhaps the menu could be better, but it wasn’t bad.

Plusy: Nothing

Minusy: Time schedule Better customer services

Minusy: When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks

Plusy: The crew was good, helpful and attentive. Boarding was flawless.

Minusy: The TV touchscreen was not working neither for me nor for my neighbor. The third one in a row was functional, though, but it was not ours. :) The food, snacks, drinks were very limited and on the low-budget.

Minusy: Best service and food Always on time

Plusy: The crew was attentive and well organized.

Minusy: Embarking and disembarking the aircraft in Moscow. That's just how the airport is though.

Plusy: Nice crew who spoke English

Minusy: No online check in; old plane; late both ways

Minusy: food without choice, the same thing has not changed for years, it is unacceptable for a business class

Plusy: Good

Minusy: Good

Minusy: Good

Plusy: Crew is amazing

Minusy: Nothing

Minusy: Not losing my luggage

Plusy: All

Minusy: Keep up the same spirit

Plusy: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Minusy: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Minusy: very rude and extremely racist group. I will not fly them again.

Plusy: Nice service easy flight

Minusy: Hot, ridiculously warm on the plane

Plusy: Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew.

Minusy: Movies available weren't to my taste, which isn't important anyway.

Plusy: Crew allowed me to change seats to get two empty seats by the window that were available.

Minusy: Mi s-au pierdut bagajele !

Plusy: The entertainment system was good and the crew excellent. The person in front of me did not put their seat back which made my trip more comfortable. Loading and unloading was orderly and efficient.

Minusy: Food could have been better

Plusy: Nothing

Minusy: Flight delayed for one hour which caused us to miss our train. We had the longest check-in queue in the world although we have already checked in online and had our boarding passes in advance. Snack on board was a poor piece of biscuits

Plusy: Professional crew

Minusy: Depart on time

Plusy: The seat was quite comfortable, the crew was great, and the food was actually pretty good.

Minusy: Going through customs and an additional security check prior to boarding was the worst. It caused the flight to depart 15 minutes late.

Minusy: Boarding was awful

Plusy: Got us there safely

Minusy: Fight delayed more than an hour, much of that time we sat on a bus. Plane arrived late at the starting airport.

Plusy: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Minusy: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Minusy: Food, entertainment program, pillows and blankets would have been nice,

Minusy: Late boarding

Minusy: This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service.

Minusy: All god nice flight crew helpful. A well organized flight just what you would expect from a German airline

Plusy: Clean airplane nice pretty stewardess in short dress.

Minusy: Probably private jet whit hot tub.

Plusy: Arrival in time

Minusy: Compartment for hand luggage was full, no space

Plusy: They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic.

Minusy: They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!

Minusy: Sēdvieta neērta un nepiemērota gulēšanai.

Minusy: Not being able to choose my seat on a 500€ return flight is a joke.

Plusy: Yes

Plusy: Crew was friendly.

Minusy: No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process.

Minusy: Free coffee

Plusy: Crew wasn’t on the top of their game, food was ok, entertainment was bad, old movies, poor selection.

Minusy: I expected more from airlines lake Austrian.

Plusy: Very smooth boarding on both flights, a smooth transfer between flights, and comfortable seats (especially nice flexible headrest on longhaul flight). Very friendly and helpful crew.

Minusy: Movies available weren't to my taste, which isn't important anyway.

Plusy: Nice service easy flight

Minusy: Hot, ridiculously warm on the plane

Plusy: Food was quite good, and they were great about continually offering beverages throughout the flight.

Plusy: Plane ride was very smooth. I was particular about the type of plane. Fly-by-wire planes(mostly built by Airbus) tend to be smooth sailing

Minusy: The back of the seat should have better storage. Was not good at all. Some flight attendants efficient but not friendly.

Plusy: The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate.

Minusy: The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???

Plusy: They hand out wine like it's candy

Minusy: Also, they hand out wine like it's candy - be careful!

Minusy: The least leg room in any flight I’ve taken. We had requested vegetarian and the flight from Frankfurt to Nairobi gave our meal to other passengers.they told us we had to eat the best dish or nothing. This on an 8 hour flight.

Minusy: The flight was late by half an hour and I had to pay 60€ because my cabin bag was 2kg heavier than allowed.

Plusy: Very nice and comfortable place by Air Baltic. Nice and polite crew.

Minusy: Flight was delayed

Plusy: Absolutely nothing

Minusy: Everything

Plusy: They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic.

Minusy: They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!

Minusy: The entertainment choices needs updates and more varieties I believe.

Plusy: Brussels Airlines crew

Plusy: Not really something. It was an old cabin. The seat was confortable and the food was ok. Some of the crew were nice others not that much.

Minusy: The cleaning of the toilets. Awful and without water and soap. The restrooms were not clean from the beginning. It was disgusting. Having new cabin.

Plusy: Punctuality and professionalisms were at the best

Minusy: All ok

Plusy: Service was very good

Plusy: Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight.

Minusy: Movies available weren't to my taste, which isn't of great importance anyway.

Minusy: Boarding tool a long time and late take off

Plusy: Stewards dis perfect job