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26 Maj — 2 cze1
W obie strony
1 dorosły
0 szt. bagażu
czw 26.5
czw 2.6

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Najtańszy lot

82 zł

Śr. cena w obie strony

480 zł

Dobra oferta w obie str.

181 zł

Dobra oferta w jedną str.

222 zł
Najlepszy moment na ominięcie tłumów ze średnio 6% spadkiem ceny.
Najpopularniejszy moment na lot ze średnio 21% wzrostem ceny.
Lot Kraków Balice - Bazylea EuroAirport Swiss
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Bazylea — najlepsze porady, jak znaleźć tani lot

  • Szukasz tanich biletów lotniczych do miasta Bazylea? 25% naszych użytkowników znalazło bilety do miasta Bazylea za Z Warszawy: 181 zł w obie strony, z Krakowa: 369 zł w obie strony, z Łodzi: 721 zł w obie strony lub mniej
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Bazylea EuroAirport Swiss – Top linie (5)

Wyniki na podstawie opinii użytkowników KAYAK
LufthansaWynik na podstawie 28436 opinii
8,0Wejście na pokład
Opinie o liniach lotniczych

When I arrived at the airport I checked my bags in and they gave me piece of paper and told me to wait and someone will come get me with the wheelchair. I am 84 and this was set up when I purchased my ticket. My flight was at 4 . I have waited an hour for someone to show up after 3pm . After that I was told I won’t be able to board the plane because it’s too late. What a mess! My bags were taken! I ended up taking a another flight few hours later . When I arrived at my destination I found out my bags are missing. Again! I am 84 all my bags were checked in . I am not able to carry heavy items . I don’t have my belongings, my medication! This is was horrible , horrible service . Not only flying somewhere it’s stressful as it is these days and then this! My flight was over 10 h plus all the time I spent at the airport that was freezing cold ! Again I am 84! This was a nightmare. Thank you Lufthansa for making my trip hard to forget.

Przeczytaj o liniach Lufthansa

When I arrived at the airport I checked my bags in and they gave me piece of paper and told me to wait and someone will come get me with the wheelchair. I am 84 and this was set up when I purchased my ticket. My flight was at 4 . I have waited an hour for someone to show up after 3pm . After that I was told I won’t be able to board the plane because it’s too late. What a mess! My bags were taken! I ended up taking a another flight few hours later . When I arrived at my destination I found out my bags are missing. Again! I am 84 all my bags were checked in . I am not able to carry heavy items . I don’t have my belongings, my medication! This is was horrible , horrible service . Not only flying somewhere it’s stressful as it is these days and then this! My flight was over 10 h plus all the time I spent at the airport that was freezing cold ! Again I am 84! This was a nightmare. Thank you Lufthansa for making my trip hard to forget.

Plusy: "The seat wasnt comfutable"
Minusy: "I"
Plusy: "The crew was great! The seats are never comfortable on economy flights."
Minusy: "The ife screen was extremely slow and unresponsive."
Plusy: "Nothing, the crew was terrible with very bad attitude, the food is very bad and the seats and bathrooms were awful."
Minusy: "Every thing should be replaced starting with the crew."
Minusy: "the flight was delayed by about 30-45 minutes"
Plusy: "Ogólnie ok"
Minusy: "Boarding"
Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"
Plusy: "Very friendly, helpful and communicative crew."
Minusy: "Only complaint: the touch screen on the seat back was oddly unresponsive and this made it a bit difficult to interface with the various in-flight entertainment options; the streaming music in particular."
Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"
Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"
Plusy: "Everything about the flight was perfect."
Minusy: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"
Plusy: "Amazing crew. Took care of people in every possible way and were concerned about their comfort. The food and drinks were above and beyond. Other airline CEO’s should fly Lufthansa and find out what they need to do to impress their customers. side pockets beneath the windows are great to have."
Minusy: "The only thing I can say is the seating on a long flight needs a little more room. When the person in front lets their seat back it gets to be a little cramped."
Plusy: "Crew was helpful, food was good"
Minusy: "Seats could have been better"
Minusy: "Lufthansa lost my luggage. Still waiting in my hotel."
Minusy: "Komfort siedzeń w klasie Premium Economy"
Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"
Plusy: "There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight"
Plusy: "The crew was very friendly"
Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."
Plusy: "From stevards to comfort, everything was just perfect!"
Minusy: "My seat 26A screen was freezing and movies rebooting. So I moved to a different seat"
Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."
Minusy: "Flight was late due to inadequate staffing - one pilot was missing."
Minusy: "Seats were inordinately small Make sure to check the size of the seats on the flight you are considering before booking."
Plusy: "casual, relaxed en mass boarding. not overbooked. very accommodating attendants."
Minusy: "Would have loved knowing more about the baggage weight sure they were in your communications somewhere I just missed them & therefore also missed my bags making my connection because they had to be checked...a bummer."
Plusy: "Comfortable seat. Great service. Outstanding nothing"
Minusy: "Missed this flight because my first flight was a cancelled flight, missed intercontinental connecting flight."
Plusy: "Everything was well organized and smooth"
Minusy: "Opóźnienie lotu"
Plusy: "Great flight crew, inflight entertainment and food"
Minusy: "Damaged bag...working with airline to get replacement"
Plusy: "We had seats in last row 46 during flight to Munich .,it wasn’t enough legroom for me ,mom was ok . Because we were the last people who received dinner we didn’t get any choices , food was just poor for both for us but another passengers were satsifeted Crew was fantastic the best ever ,very pleasant, informative , happy to serve us . I love flighting Lufthansa , they have wonderful people working there ."
Minusy: "Food was poor , but drinks were great."
Plusy: "Obsługa i jedzenie"
Minusy: "Nic"
Plusy: "Boarding was made seamless. Seating legroom always seems to be better then others I have flown with. Food seems to be better too. The flight crew is very friendly!"
Plusy: "Large comfortable seats, excellent crew and service, frequent food and beverage offers"
Minusy: "Delayed"
Plusy: "Punktualność i obsługa stewardess"
Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"
Plusy: "We upgraded our ticket to business class and it was great. It left on time and even landed a little early so we had plenty of time to catch the next flight"
Plusy: "Komfort lotu i bezpieczenstwo"
Plusy: "Left in time, arrived too early"
Minusy: "Boarding took a lot of time"
Plusy: "Nothing"
Minusy: "Plane delayed. Then when on board, pilot apologized due to the very warm cabin as "the auxilariary power unit isn't working." Then long delay because the baggage ground crew messed up and again according to the pilot "we apologize for the ground crew's failure to do their job properly and some baggage wasn't loaded properly." Once we landed we had like 20 minutes to go through security AGAIN and nearly missed the final flight to our Seattle destination. No mention of local time upon landing, no one at gate to direct lots of people rushing for connections."
Plusy: "The same"
Minusy: "Nothing to be mentioned everything was good"
Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"
Plusy: "Adequate room Complimentary beer"
Plusy: "Great crew, good humor and helpful!"
Minusy: "Could have had more beverages served. But to many kids crying & screaming (not crews fault)"
Minusy: "great and easy"
Plusy: "Friendly staff, good food, free wine, comfy (as can be expected) seats AND AMAZING LANDING into Munich. OH! Good movie selection too!"
Minusy: "N/A"
Plusy: "Ample leg space. Friendly, efficient crew. Restroom area provided space for exercise."
Minusy: "Food was fair."
Minusy: "Cannot ask for more"
Plusy: "Nice service easy flight"
Minusy: "Hot, ridiculously warm on the plane"
Plusy: "Super friendly and efficient crew. Tasty food, excellent, first rate service (business class)."
Minusy: "Business class seat was comfortable, though a bit too narrow; when seat was horizontal my arm was constantly falling in the aisle."
Minusy: "40 minutes waiting clearance for boarding and then for departure, for a flight 45 minutes in duration..."
Minusy: "Nothing. The plane was clean, everything was on time, and everyone was polite and professional."
Plusy: "crew was great ,seats was better than good"
Minusy: "nothing"
Plusy: "Leg room was good. I am 6ft 2in"
Minusy: "Seat bottom could have been better. I have a honey bottom"
Minusy: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."
Minusy: "Complete experience and issue, resolution"
Plusy: "Space, happy vibes, clean"
Minusy: "Nothing it was super"
Minusy: "Connecting flight tolerance and easy upgrade from one class to another."
Plusy: "Sits had more room then other plain"
Plusy: "Fligth attemdance atention"
Minusy: "Delay in the departure (40 min)"
Minusy: "Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme."
Minusy: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."
Plusy: "Service was outstanding!"
Minusy: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."
Plusy: "Comfortable"
Minusy: "None"
Plusy: "Medical help"
Plusy: "Friendly flight attendants."
Minusy: "Lost baggage is never good."
Plusy: "food was great. Slightly cold in cabin."
Minusy: "had a narrow connecting flight VIE to MUC, VIE flight was delayed and had to catch MUC to IAD flight in less than 15 min. One luggage was missing at baggage claim, but as DC/ Baltimore is home, luggage arrived in 48 hrs. All is well that ends well."
Plusy: "new plane, half empty, good and friendly service"
Plusy: "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Minusy: "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."
Minusy: "it was canceled and i still waiting for refund so i did get ticket on vayama how i get email from kayak"
Minusy: "The worst airline, customer service ever"
Plusy: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Minusy: "That I did not fly this airlines before. They will be first on my list from now on."
Plusy: "Non"
Minusy: "No food terrible idea to serve orange, oll dos nasty hands Stick to a site"
Plusy: "Flight crew & overall experience was positive. Meal & entertainment were good."
Minusy: "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."
Minusy: "CZas oczekiwania na bagaż po wyładowaniu na Okęciu około 25 min;("
Plusy: "Nice flight freindly staff"
Minusy: "Not comfertable chairs"
Plusy: "Very orderly fashion onto boarding"
Minusy: "My suitcase got destroyed"
Plusy: "Ground crew was very kind"
Minusy: "My ordered vegetarian meal was missing on the way back :("
Plusy: "The cabin was clean and comfortable. The crew was efficient and friendly. We departed early and arrived early and the entertainment was just what I wanted."
Minusy: "Nothing - it was a great flight"
Plusy: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
Minusy: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."
Minusy: "The seats were uncomfortable."
Plusy: "Love the coordination"
Plusy: "No stops"
Plusy: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Minusy: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."
Plusy: "The service and the overall flight quality, the pilot was very good!"
Plusy: "Very nice and polite crew, great service."
Minusy: "Regular breakfast was just a muffin and nothing else :("
Plusy: "that everything was in order - alles in ordnung, without much fuss. short flight, no time to get dissapointments, but I did not expect some anyway."
Plusy: "The crew were very nice"
Minusy: "Toilets could be cleaned more often"
Plusy: "The B-767 is far superior to the B-777 in comfort; it is not so horribly crowded."
Minusy: "Austrian check-in at VIE was a disaster. None of the machines could read my passport; and when you entered the data by alternative methods it STILL required a machine to read the passport--which it exactly what they were unable to do. Thus, it was a circular Catch 22. I went through six different lady agents working my way through the system, until they finally took my bag and let me go. They themselves said it was new to them and they did not fully grasp how it worked and they did not know why it did not accept me. SOFTWARE PEOPLE BACK TO THE DRAWING BOARD."
Plusy: "bording, take off, landing were on time excellent service on board crew was professional, present, smiling, creating feeling of comfort would definitely fly again with Austrian and recommend the airline to my friends and family"
Minusy: "On my way to Bulgaria, I flew to Varna and would have liked to have a return flight from Varna, that makes the connection for Chicago"
Plusy: "The flight was quick with a light meal once we were at cruising altitude. Friendly staff."
Minusy: "I have no negative comments about this flight. Everything went well."
Plusy: "Short flight"
Minusy: "small planes, no screens, no enertaminet. the flight was delayed in like two hors, some of crew members became too nevous."
Plusy: "Everything"
Minusy: "Nothing"
Plusy: "The service was fine, although I suggest that Austrian Airlines will consult with someone who joj is to train the staff to be more efficient."
Minusy: "The food was bad."
Minusy: "I had no notification about luggage fee in airport upon registration."

Wrote in the previous message. Poor. Delayed flight and lost working day. 4.5h together to rebook the flight, get the hotel voucher, get to the hotel and check in. Insanely slow.

Swift clean friendly on time

Just average

Plusy: "Boarding was efficient and the crew were nice."
Minusy: "the seating is horrible. it was the tightest seating I've ever experienced."
Plusy: "Overall a nice and good flight"
Minusy: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Plusy: "Flight was on time."
Minusy: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Minusy: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"
Plusy: "Loved the smooth ride."
Minusy: "Bathroom was pretty nasty"
Minusy: "Information on arrival time was not correct"
Plusy: "Food was great, enjoyed watching videos, staff very profession and friendly."
Minusy: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Plusy: "The crew and the timing were ok"
Minusy: "The seats were uncomfortable"
Plusy: "Slow service."
Minusy: "Better communication!"
Plusy: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Minusy: "Food quality was not so good."
Minusy: "Too hot inside the aircraft"
Plusy: "The space at my feet with the chair in front was a bit akward."
Minusy: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Plusy: "The crew are amazing! Attentive and friendly."
Minusy: "The seats could have been bigger."
Plusy: "Crew was fantastic."
Minusy: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Plusy: "Nothing!"
Minusy: "We were told they were holding our flight, we ran 3 terminals and they’d already left."
Plusy: "Just the cabin crew being nice"
Minusy: "Punctuality KLM is always late"
Plusy: "Food provided, staff kind"
Minusy: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Plusy: "The crew was amazing and the food was great."
Minusy: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Plusy: "My seat at the window was great and the staff really friendly and courteous!"
Plusy: "the crew was nice"
Minusy: "Seat confort on long flights, leg rooms,"
Plusy: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Plusy: "Gaps between seats are very narrow."
Minusy: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Plusy: "Very pleasant, professional crew"
Minusy: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Plusy: "punctuality of boarding and flight time"
Minusy: "attitude of crew in business class: no sense of true hospitality"
Plusy: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."
Plusy: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Minusy: "Nothing to say"
Plusy: "The entertainment options were good."
Plusy: "Szeroki wybor"
Minusy: "Brak propozycji w języku polskim np filmów z polskimi napisami"
Plusy: "Wybór bardzo szeroki"
Minusy: "Nic nie jest dostępne w języku polskim"
Minusy: "The movie selection did not seem extremely varied."
Minusy: "Customer service"
Plusy: "Service, technology"
Minusy: "Could not print by boarding card and was not allowed to board in Amsterdam"
Plusy: "Short flight with good communication."
Minusy: "Nil to complain."
Plusy: "Good information and helpfil boarding."
Minusy: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Plusy: ".Very much on time with pleasant service."
Minusy: "Can nit find much fault fir a short run!"
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Minusy: "Brak jakiejkolwiek reakcji przewoznika na zgloszenie koniecznosci zmiany daty wylotu."
Plusy: "Comfortable seats. Warm plane with happy staff."
Minusy: "Maybe a second sandwich option for food, not everyone likes cheese."
Plusy: "Very friendly crew"
Plusy: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Minusy: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Plusy: "Airlines issue"
Minusy: "Profiling certain customers"
Plusy: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Minusy: "Flight was delayed due to weather in Amsterdam area"
Plusy: "Easy Boarding"
Plusy: "The food was very delicious and it was a lot of it Crew was amazing and helpful"
Plusy: "The plane was clean The crew was amazing, super nice and helpful"

Nice,elegant,smooth,team had a pride with their work. My Favorite Airline.

Minusy: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."
Plusy: "Very friendly crew"
Minusy: "In-flight system had some errors"
Plusy: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Minusy: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"
Minusy: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."
Plusy: "Everything! The service was exceptional!"
Plusy: "Great food and friendly crew."
Minusy: "Seatback system was old and not very functional."
Plusy: "Excellent service"
Plusy: "In flight entertainment was great"
Minusy: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Plusy: "W porzadku"
Minusy: "Nie wiem. Nie odwołujcie i nie opóźniajcie lotów."
Plusy: "The cue lines per zone are a brilliant idea!"
Plusy: "Crew was awesome!!"
Minusy: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."
Plusy: "Świetna załoga, bardzo miła , wygodne fotele"
Minusy: "Nie jestem wymagający. Latajac często tanimi liniami lotniczymi jestem bardzo zadowolony z wygodnego fotela"
Plusy: "Bezpłatny poczęstunek, wygodne fotele z ddobrą odległością na nogi."
Minusy: "Punktualność"
Minusy: "Great experience"
Plusy: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Minusy: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Minusy: "Boarding at CDG was awfully slow"
Minusy: "wine selection divider between seats"
Plusy: "Lot"
Minusy: "Nic"
Plusy: "The staff..the"
Plusy: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Minusy: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Plusy: "The staff were very helpful and professional."
Minusy: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."
Plusy: "Everything. crew friendly and food/drinks the best"
Minusy: "Nothing...all was wonderful"
Minusy: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
Plusy: "Very good male crew member. Pilot genuinely apologetic for the delay."
Minusy: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Plusy: "Comfortable, hospitality and wonderful service"
Plusy: "Faster"
Minusy: "Waited a while before take off."
Plusy: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Minusy: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."
Plusy: "The quality of service from the staff and their courtesy. A great asset of the airline."
Minusy: "My luggage was left behind - this despite my being lifetme platinum."
Plusy: "Arriving safely."
Minusy: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."
Plusy: "The space and the people"
Minusy: "Nothing"
Plusy: "Plenty of seat space"
Minusy: "In flight entertainment and call button was broken ... crew never passes to ask if you’d like water."
Minusy: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"
Plusy: "What’s not to like!"
Plusy: "Nothing particular"
Minusy: "Nothing particular"
Plusy: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Minusy: "Like all airlines , the seats could use a few more inches of space, even two would be nice."
Plusy: "Efficient on and off Staff polite and helpful"
Plusy: "Całokształt lotu."
Minusy: "Nic takiego nie było."
Plusy: "The check in process was much better in the CFG airport than SFO. Very organized."
Minusy: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."
Minusy: "Had to check in our underweight small carry on because there was no space left. Left out hotel at 3.15am. A dry croissant did not satisfy three hungry children for breakfast, the coffee was terrible and the seats too close together. Not a good experience."
Minusy: "Opóźnienie"
Minusy: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."
Minusy: "The crew was not very polite."
Plusy: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."
Plusy: "Cabin Crew and food selections were top notch"
Minusy: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."
Plusy: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Minusy: "delayed flight, hot overall plane, personal TV malfunctioned a lot"
Plusy: "quick flight 10 min ahead schedule"
Plusy: "All female crew in the cockpit - awesome."
Minusy: "Non reclining seats"
Minusy: "Airport handling is catastrophic. A lost bagage created the twins to be locked. Half an hour and we could not enter. Delays and huge mess in front of police checkpoint. No announcement and no care for passengers approaching departure time. And to top it all no announcement of any delays. Had to cheat my way through the priority line and run a sprint through security and beyond. Reached the gate to note that there was a delay of 5 minutes.... Grrrr"
Plusy: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Minusy: "Although incoming plane arrived late, flight home arrived 20 minutes early."

Departed stand and landed 15 minutes ahead of schedule. Still no sandwiches available onboard.

Plusy: "Bardzo miła załoga"
Minusy: "Brak wcześniejszej informacji o obowiązku oddania bagażu podręcznego do luku bagażowego. Podróżowałam z dzieckiem i na płycie lotniska wyciągałam z bagażu podręcznego potrzebne rzeczy dla dziecka. Krępująca i stresująca sytuacja"
Minusy: "Delayed flight, once on board the aircraft, further delays on the ground (at Glasgow) made up time in the air landed (not too far from our original landing time) only to be told we’re now being held on the ground (at Gatwick for at least another 20 minutes!) I flew with BA this morning and rated them excellent for everything! EJ you need to up your game!"
Minusy: "Polecam"
Minusy: "Was good flight overall, clean, friendly staff,"
Minusy: "Seats"
Plusy: "Cheap fare for this short flight. New planes, seats while thin still offer acceptable comfort."
Minusy: "Very long walk to the farthest end of terminal for gate and have to walk up the stairs to board plane on the tarmac. Not a single human being to help check in or tag luggage for drop off. Everything’s self service. The check in/luggage drop off counter difficult to find."
Plusy: "Komunikaty i informacje w języku polskim pomimo że lot był z Berlina Karta pokładowa możliwa do wydrukowania kilka tygodni wcześniej"
Minusy: "Nic"
Minusy: "Flight delay because of rain. It wasn’t a lot of rain, and we missed our slot for take off."
Minusy: "Delayed flight"
Plusy: "I liked getting to my destination Prices are acceptable"
Minusy: "Flight was an hour late Pilot was rough flinging the plane"
Minusy: "Comfort of seats and entertainment"
Plusy: "Nic. Może tylko miłą obsługę na pokładzie samolotu."
Minusy: "Okropne warunki odprawy. Awaria chyba urządzeń do transportu walizek. Chaos i brak wsparcia obsługi. Odlot samodlotu opóźnił się o godzinę."
Plusy: "Crew was nice and boarding was speedy"
Minusy: "Late departure and late arrival."
Plusy: "Bardzo miła obsługa , wg rozkładu i na czas."
Minusy: "Obsługa na lotnisku Berlin Tegel bardzo niemiła"
Plusy: "Crew was good."
Minusy: "Flight was delayed by an hour."
Plusy: "I liked that we made it safely. That’s about it."
Minusy: "No delays, more information, good communication and some compensating!"
Minusy: "Niewygodne fotele"
Minusy: "The landing was very bad"
Minusy: "More legroom than expected. Large fees for checked bags in my opinion."
Plusy: "Mało miejsca na bagaże"
Minusy: "Więcej miejsca na nogi"
Plusy: "Samolot wyleciał bez opóźnienia i przyleciał przed czasem"
Plusy: "Dobra załoga punktualny lot dobra cena"
Minusy: "Zdecydowanie za drogi I w dodatku opozniony"
Plusy: "Cheap flight and good service on bord."
Minusy: "Bording area crawled and takes too long time."
Plusy: "Mało miejsca bardzo niewygodnie brudny samolot"
Minusy: "Wymienić stara brudna tapicerkę foteli"
Plusy: "The security check was fast."
Minusy: "The bus from the plane to the airport."
Plusy: "Wszystko jest OK, lot przebiega prawidłowe, bez opóźnień."
Minusy: "brak"
Plusy: "Za tę cenę adekwatna usługa."
Minusy: "Seats are very small. Luggage space limited."
Plusy: "Well organized and friendly cabin crew with smooth flight. Didn't order food on flight so I couldn't say how it was. It was a basic flight so no entertainment either."
Plusy: "Crew were lovely and the seat space was good, although we were on an exit row which gives a bit more anyway. Slick exit on landing."
Minusy: "You can’t control children on flights but when you get one kicking the back of th seat, well you wish there was a child free seating area!"
Plusy: "Great price Arrived early Luggage arrive quickly Very Efficient"
Minusy: "Pay for all extras - including coffee"
Plusy: "There was no food or entertainment. Crew was adequate but polite. Consistent downfall of easyJet is it’s bsggage policy. I couldn’t even bring a handbag. Happy to check my suitcase but bringing s small backpack and s purse is necessary for men and women of all ages. I will say that unlike most of the European low cost airlines this was on time!"
Minusy: "See above"
Plusy: "I don’t expect much from low cost airlines. Convenience and being in time"
Minusy: "Passport control is just unbearable. 45 min because they had one person for Sever flights. A third world country does better"
Plusy: "Not much"
Minusy: "The gates allocated to EasyJet are barracks manned by very unqualified personnel. Flight was delayed by 30 min"
Minusy: "The flight was delay for 20 minutes other than that is fine"
Plusy: "Once we were able to board, things went smoothly. The crew did well and were polite and friendly."
Minusy: "The fact that the flight was delayed more than one hour was quite annoying."
Plusy: "Nic"
Minusy: "Opóźnienie 2,5 godz. ciągle przesuwane."
Plusy: "We got to our destination, crew were polite and helpful"
Minusy: "Delayed flight by an hour, airplane smelled like body odour as we boarded. Leg room was insufficient (5ft 11, not a huge traveller). Cramped bus to get on aircraft, overpriced food and drink so did not buy any."
Plusy: "Slight attendant were nice"
Minusy: "They would not le me to take a personal hand bag. They would count it as luggage. It’s supposed to be a carryon and a purse or hand bag/backpack and they wanted to charge me €60 for it. They gave me a really hard time and they allowed others to have both items but they would not allow me because he felt that my bag would not fit inside my carryon. Very disappointed and flight was very late."
Plusy: "Didn’t die"
Minusy: "No personal items allowed. Can’t have both a personal item and a carry on. At least we weren’t allowed but they let others in with both. Charged us sixty euros per bag."
Plusy: "Aside from leaving on time, not much"
Minusy: "Took 1h plus to check luggage because for most of the time there were only tow agents checking in people. Boarding was OK. Seats were usually uncomfortable. I know better so I got food at the airport. Delivery of luggage in Basel was relatively fast. As long as we are all willing to make cheap price the most important items in our choices we will get this treatment. You get what you pay for"
Plusy: "Usual practical easyJet service."
Minusy: "Long queue for passport control in Basel. What's going on with that?"
Plusy: "Started boarding in plenty of time. Bus to plane. On time. Easy. Friendly. Check in at Marco Polo a bit confusing with self service but once we figured it out it was good. Didn’t try food and no entertainment on a one hour flight-not needed."
Minusy: "Nothing."
Minusy: "Smooth and easy check-in and on-boarding, comfortable seats, good on-board menu, professional staff"
Plusy: "Price was awesome, for that money I could not get a better deal"
Minusy: "Sits are not very comfortable."
Plusy: "I got an emergency exit sit"
Minusy: "The flight was delayed"
Plusy: "Nice cabin crew"
Minusy: "Delay due to late arrival then deicing. Food expensive and not much legroom."
Plusy: "Brak informacji o locie i odprawie na lotnisku. Gdybym nie udał A się do informacji gdzie podano mi nr bramki do odlotu samolotu to nie odleciala do Berlina po czym w Berlinie czekaliśmy w samolocie po wylądowaniu że względu na kolejne problemy techniczne"
Minusy: "Wszystko"
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Bazylea (BSL)Szwajcaria

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Bazylea - Polska

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