Nie poleciałem bo samolot bie zaczekał na transfer 5 minut
Lufthansa sobie nie radzi
Obsługa miła i pomocna, jedzenie bardzo dobre.
Obsługa miła i pomocna, jedzenie bardzo dobre.
Minusy: "Everything was excellent! I will be flying with them again!"
Minusy: "Improve quality of on board announcements."
Plusy: "The crew"
Minusy: "The seat space and food"
Plusy: "Ogólnie ok"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"
Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"
Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"
Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"
Minusy: "Komfort siedzeń w klasie Premium Economy"
Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"
Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."
Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."
Minusy: "Flight was late due to inadequate staffing - one pilot was missing."
Plusy: "Comfortable with good food, drink, entertainment and service. Flight left on time."
Minusy: "The flight was delayed and there was no one at the counter to get any information for several hours. When there finally was someone there they were not very helpful."
Minusy: "Flight was delayed getting out and when we landed we were stuck on the tarmac for an hour so our connecting flight was missed. The person at the Lufthansa desk left at EWR so there was no one to talk to about vouchers for our cancelled flight. Also I never received an email update about my upgrade request contrary to the email I received saying that I would get an update. I would not fly again on Lufthansa."
Minusy: "Opóźnienie lotu"
Plusy: "Great aircraft"
Minusy: "Waiting for arrival gate"
Plusy: "Comfortable plane, food good, flight attendants professional. No complaints"
Plusy: "Everything! By far the best flight that I have ever been on!"
Minusy: "All was fine. No complaints!"
Plusy: "The plane was cleaner that most other ones and the seating configuration made it easy to get comfortable during the flight."
Minusy: "The flight was delayed with no explanation or announcement as to why. The flight attendants only passed the beverage cart or served water when serving the meals during the 9-hour flight. At no other time did they check to see if the passengers wanted a beverage."
Plusy: "Obsługa i jedzenie"
Plusy: "The crew was competent and friendly. Once we missed our connection, the "help desk" was accommodating, though we had to stand in line for a long, long time before they could help us."
Minusy: "We were delayed leaving Munich and the pilot simply said he had no explanation. The delay, combined with massive dysfunction at the Newark airport, caused us to miss our connection to RDU. We ended up in an airport hotel where we caught four hours' sleep before returning to the airport. Newark airport is the worst I've ever experienced. Getting our passports stamped took more than an hour. There were five officials there to clear five or six hundred U.S. passport holders. Then, the TSA people were rude, inefficient, and achingly slow. Overall, it was a horrible experience."
Plusy: "On time good entertainment"
Minusy: "The seats were horrible"
Plusy: "One of the crew members, a male, was very nice."
Minusy: "•We boarded and consequently landed late, which caused my cousin to miss his connecting flight, coupled with the long customs process upon landing. There was no accommodation given to my cousin so I have to take him back home with me and then drive 2 hours tomorrow morning to bring him back for his new flight. •The charger ports for our seats were not working, which means we were 8 hours + without a phone. •One female flight attendant had a bad attitude and dropped pretzels in my lap after I turned to quickly ask my cousin a question regarding what drink he wanted. •The plane landing was one of the most reckless I’d ever witnessed."
Plusy: "Punktualność i obsługa stewardess"
Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"
Plusy: "Komfort lotu i bezpieczenstwo"
Plusy: "I liked having the option to upgrade to a Premium Economy seat for this long flight. It made a big difference in my comfort during the flight."
Plusy: "Left in time, arrived too early"
Minusy: "Boarding took a lot of time"
Plusy: "Clean and efficient. Great service."
Minusy: "Crowded seating. Need better headphones."
Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"
Plusy: "No complaints - quick flight."
Plusy: "The flight was on time. Helpful, friendly crew. Will use Condor services again."
Plusy: "It was ok"
Minusy: "Two flights were both late Had to run to gate Luggage delayed"
Plusy: "Convenient connections, fantastic airport, new aircraft with many large toilets in lower deck, super professional crew, really make a big difference when travelling 9 hours with 3 young kids."
Plusy: "Efficient and pleasant service."
Plusy: "Top notch in-flight entertainment. Chicken meal was not bad. Friendly crew"
Minusy: "These flights in and out of Newark have the tightest leg room I've been on. I feel bad for tall passengers. The boarding gate from Düsseldorf was way too crowded."
Plusy: "crew, food, seat location, service."
Minusy: "Entertainment selections were limited."
Plusy: "great service and flight"
Plusy: "Excellent service and efficiency."
Jak zaznaczyłam we wcześniejszej opinii , przez wasz błąd nie mogłam wejść na pokład samolotu
czysty i nowoczesny samolot
Podczas lotu zabrakło napojów, stewardesy bywają opryskliwe.
Nowiutki samolot, płynny lot, super system rozrywki na pokładzie (filmy itp na telefonie / tablecie pasażera), b.przyjemna przekąska, napoje i ciastka. Dawno nie latałem LOTem, było miłe zaskoczenie.
Minusy: "Jest ok polecam"
Minusy: "Jest ok polecam"
Plusy: "Delayed without explanation"
Minusy: "Lot był opóźniony o godzinę, wiele osób nie zdążyli na swoje dalsze loty do Europy."
Plusy: "sympatyczna załoga"
Minusy: "miło by było, gdyby walizka "priority" faktycznie wyjeżdżała jako jedna z pierwszych... nie mówiąc o tym, że odebrałam walizkę lekko obtłuczoną"
Minusy: "Landed at the wrong airport. No compensation from the airline"
Plusy: "Generous service, excellent vegetarian meals (my special order), excellent telephone help prior to flight."
Minusy: "Delayed boarding time with no information or updates provided, touch screen didn't work, bathrooms dirty toward end if flight."
Minusy: "Zdecydowanie za mała ilość jedzenia,jak na lot który trwał prawie 12 godzin...Brakowało przekąsek...Na śniadanie makaron,z sosem beszamelowym?Zbyt "obiadowo",Jak na posiłek na start...Pieczywo,wędlina,jogurcik,może jajecznica...bylyby lepszym rozwiazaniem.Ale,i tak nie ma co narzekać..."
Plusy: "We landed in Minsk and then got back to WAW with not reason given after 7h witong and flight time"
Plusy: "Wsadzili do autobusu podwieźli pod samolot i nie wypuszczali. Na dworze skwar - w autobusie gorąco - jakieś 70 osób gotowało się jak w piekarniku."
Minusy: "Logistycznie podejść do tego - później wyjechać autobusem - tak aby dojechać pod samolot i od razu wypuścić."
Plusy: "Quick flight"
Minusy: "Quicker access to gate"
Plusy: "The aircraft."
Minusy: "Boarding crew in Warsaw very unprofessional, rude and unhelpful! No info, no communication at the gate! Crew joking about personal stuff, on personal phones, ignoring passengers! I actually made a video of them, shocking behavior!"
Minusy: "Czystość w samolotach"
Plusy: "było opóźnienie i nie podobało mi się to"
Plusy: "było ok"
Minusy: "nowszy samolot"
Minusy: "Lot obsługiwany był przez przewoźnika Blue Air. Opóźnienie duże."
Plusy: "Complimentary upgrade to business class - wonderful!"
Minusy: "Delightful service and food."
Plusy: "Opóźnienie bez ważnej przyczyny ponad 1h"
Plusy: "Very well organized airport, very easy to get to the gate for transfer."
Minusy: "2 godziny opóźnienia na trasie trwającej 2 godziny."
Minusy: "Po ostatnich doświadczeniach z LOT Polish Airlines chyba nie będę korzystał z tych linii. Jakość obsługi bardzo przeciętna, a cent jak azjatyckich i bliskowschodnich linii lotniczych."
Plusy: "Jak zwykle perfekcyjny pilotaż"
Minusy: "Jedzie w opcji Menu Premium niesmaczne. Brak napojów podczas lotu, pomimo, że opcja Premium je przewiduje. Nie polecam dokupywania tej opcji - podanie „plaltykowego”, sztucznego jedzenie na porcelanie nie jest warte swojej ceny. Nawet herbata była ochydna. Ekran systemu rozrywki nie działał."
Plusy: "Samolot i technika lotu była bardzo dobra. Praktycznie bez turbulencji"
Minusy: "Personel pokładowy jakby pracował za karę. Nieuprzejmy. Nie reaguje na prośby pasażerów o doniesienie bułki, soku czy dodatkowej karty imigracyjnej. W nocy większość załogi spała, a jedyny steward czuwający w kuchni grał na komórce i powiedział, ze można sobie samemu nalać wody lub soku."
Minusy: "Lot jak zwykle opóźniony"
Plusy: "Direct flight"
Minusy: "Long flight."
Minusy: "Ponad 1h opóźnienia"
Plusy: "Profesjonalny personel pokladowy"
Minusy: "Brak informacji o spodziewanym opóźnieniu na gate. Obsługa bagażu na Okęciu to kpina, po 20 minutach czekania informacja że potrzebują jeszcze co najmniej 30!!!"
Minusy: "Tragiczna jakość samolotu, tragiczny serwis z Rumunii"
Plusy: "Dużo miejsca na nogi"
Minusy: "Bagaż zagubiony"
Minusy: "My entertainment screeen froze in first 40 min of flight, the food portions were tiny"
Minusy: "- Boarding: was rainy and is quite complicated when you need to take the bus; All the other difficulties were more related to the weather. However, for a ~260 EUR flight, the lack of comfort and basic food were unexpected."
Plusy: "New airplane."
Minusy: "100% full"
Minusy: "Lines for checking in and for boarding were very disorganized and people were butting in front of people who were there longer. The plane seating was too close to each other. More room is needed."
Minusy: "They kept changing departure time from Warsaw to Lviv , and totally we were stocked at airport for 4 hours. Lot didn't provide any drink or food, and also they didn't give us any information about our flight, they just ignored us. We were very frustrated, our kids were hungry and thirsty but nobody from LOT company didn't care about it. They even didn't say "sorry " . I will not recommend this airline to my friends or to somebody else, just be careful with this airline."
Minusy: "W trakcie prawie czterogodzinnego lotu, operator - LOT - nie zapewnił darmowego posiłku (poza kawą/herbatą i wodą oraz małym wafelkiem), choć cena biletu nie była niska. W dużym samolocie i przy przednich trzech czy czterech rzędach klasy quasi business, toaleta z przodu samolotu była przeznaczona tylko dla pasażerów podróżujących tą klasą. Nie wiem, dokąd zmierza PLL LOT, ale nie jest to dobry kierunek. Odprawa opóźniona, lot również."
Plusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"
Minusy: "Lot nie obslugiwany przez LOT. Przynajmniej kawe mozna dostac"
Plusy: "Lot 1,5 h opozniony. Lot do poznania jest opozniony w 9 przypadkach na 10. Odradzam korzystanie z LOT"
Minusy: "Lot 1,5 h opozniony. Lot do poznania jest opozniony w 9 przypadkach na 10. Odradzam korzystanie z LOT. Obsluga moze zaoferowac tylko wode.."
Minusy: "Spóźniony godzinę. Bilety kupiliśmy pół roku wcześniej, a w obie strony system usadził nas osobno!"
Minusy: "Crew was having dificulty communicating in English."
Minusy: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."
Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."
Minusy: "Connector was late so I’m stuck in London til tomorrow"
Plusy: "Crew was very professional, food options were excellent."
Plusy: "Great consideration from cabin crew."
Plusy: "Not much"
Minusy: "Being delayed for 2.5 hours wasn’t pleasant. Once we finally boarded the crew members did apologise in person to all first class customers. I was sitting with my granddaughter right behind it. We felt like a second category customers.... nothing to add to it it shows it all"
Plusy: "Food was very good, and plentiful! Wine served with meal. Friendly staff. Smooth flight."
Minusy: "Seats are a little narrow"
Plusy: "all of the same reasons as noted above"
Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."
Plusy: "Heathrow terminal 5 is modern, clean and efficient. The BA 787 Dreamliner is the best and the crew were professional all throughout the journey."
Minusy: "I would avoid flying into Newark internationally if I have the option next time. Besides from the obvious that the airport is outdated, it is totally understaffed. There were about a staff of four directing international travelers at Passport Control and they were impolite which created a stressful and unwelcoming experience. The second issue I experienced was at baggage claim. Due to some issue I didn’t personally experienced, non-US passport holders experienced major delays entering the country. This resulted in hundreds of luggage that were left unclaimed from a previous flight still on the carousel. There was only two airport staff at this area so people from the BA flight had to take these the bags off the carousel inorder to make space for our flights bags to fit. It’s was totally chaotic and easily avoidable if there were more airport staff managing this area. This international airport is a national embarrassment, and if you’re a foreign traveler, I would highly discourage you from flying into Newark."
Plusy: "Crew and food"
Minusy: "A day before my flight it was already known that it is delayed (how possible...?) and it was delayed. Even though we were on time to board plane to Boston we had to wait for another flight."
Plusy: "Most things"
Minusy: "Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced."
Plusy: "I liked the plane layout, 2/3/2 across. The stewards were fine given what they have to deal with. I made it back without incident."
Minusy: "Seating and service on planes has become so awful that I worry about my safety as an older person. If something happens on a flight like this, where there is no room, stressed stewards and disgruntled passengers, what would happen? If you are tall, there is no room for your legs. Seat my not go back."
Plusy: "Food and entertainment selections were very nice"
Minusy: "The passenger behind me constantly moving and pushing against my seat"
Minusy: "Not the best airplane food I had, luckily I packed some snacks before leaving Düsseldorf"
Plusy: "Great service, and very smooth flight"
Minusy: "I got to the airport the morning of my flight from Warsaw -Dublin and was told my flight was cancelled and no longer exists. Luckily I got a hold of my daughter who was in LA at this time and woke her up at 1am with this issue. She called the web booking company Webjet where you directed us to buy the flight, and was told by Webjet that my flight was cancelled the day before and we were not notified IN ANY WAY! By some miracle, my daughter was able to talk to Webjet and get me on a new flight last minute. Again, this is all happening at 1am California time while I am stranded at the airport in Warsaw! Unacceptable!!! I am however glad that the issue was resolved and I made it home safely. But I think someone needs to look into this immediately because if it wasn't for my daughter, I wouldn't have left the Warsaw airport due to the fact that the airline cancelled the flight and neither the airline, Kayak, nor Webjet notified me...."
Minusy: "Plane departed late and stalled at landing- delay caused me to miss connection and set me back getting home by 7 hours at the end of it all."
Plusy: "Not much, crew were pleasant though and the flight on time."
Minusy: "It was like being on a really cheap budget airline, but paying expensive prices. Food only for sale with a British credit or debit card, won't take cash,no menu cards, and even if I'd wanted to get food, no gluten free options, which is not a lifestyle choice for me, but a necessity.Scruffy dog-eared magazines in the seat pocket. Not even an offer of tea or coffee. Check-in online would not allow me to change my seat, although it told me I could. I fly a lot, but tend to avoid BA now if I can, and this flight just confirmed that preference."
Plusy: "The flight itself was good and the crew was friendly and attentive"
Minusy: "We won't go through Dublin again. The walk from the arrival gate to the maze of bureaucracy ahead was way too long. The airline should have not have that tight a connection knowing all the screening that must be done to board the next flight. We were held up at every entry point, not told what to expect and thus had to prepare for screening on the fly, while hoping our plane would wait for us, which it did and the many people who boarded after us. Entertainment system was slow and non-responsive and my husband's had to be reset to even start to work. One bag left behind, but delivered promptly within days of arrival"
Plusy: "Cordial and helpful crew members. Food was excellent."
Minusy: "entertainment was not functioning through out the flight."
Plusy: "Nice staff who are doing their best with the little they have."
Minusy: "The planes are dated. No Wifi. Bad food. Limited entertainment. I was kind of shocked at how lame it was. I will never fly them again, if I can help it."
Minusy: "Food was not so Good. Poor quality. Very Little Space for economic flights. Blankets and pillows very poor quality better have your own."
Plusy: "Nice crew. Flight was on time."
Minusy: "No food unless you Pay for it."
Plusy: "This is was actually a flight operated by Qatar Airways and my first time with them. And you know what? It was like going back in time: this was exactly what and how BA used to be even 10 years ago. Thank you, Qatar, for wonderful service!"
Plusy: "Staff, service, punctual everything superb!!!!"
Plusy: "Crew was nice"
Minusy: "Too cramped and the food was mediocre."
Minusy: "Customer service was terrible. The flight was overbooked and everyone was treating me as if it were MY fault the plane was oversold and I didn't have a seat. No apologies, no sympathy. It was as if they were doing me a favor by trying to get me on the flight. I had to wait it 4 long lines to get it taken care of and the people working the floor of the check-in area kept directing me to the wrong places. Purchasing a plane ticket on your airline for a specific should be enough to guarantee a seat on a plane. It's absurd that I spent 900 for a ticket and that doesn't guarantee me that I'll be on the flight."
Plusy: "The crew was fantastic and professional, accommodating and very attentive. The seats were comfortable and the flight itself was smooth."
Minusy: "The food was not particularly good, I imagine a better class of ticket would improve the food experience. Then again, one does not fly for the food!"
Plusy: "The food was good"
Minusy: "Again because I was not allow to choose a better sit or buy an upgrade it was so fustrated!!"
Minusy: "upon existing the airline, we were instructed to go to a certain gate, which ended up being the wrong gate and by the time we discovered that we were at the wrong place, we missed the flight! British Airways was unhelpful, not compassionate and completely oblivious to their own mistake! I had to purchase a new flight home and was stuck in the airport for over 6 hours! not to mention that they told us the air craft was smaller than the originally scheduled craft so they made us check everything including our carry ons. Thankfully I didn't need any of my medication. This was absolutely the WORST flight home!"
Plusy: "It was open skies British air."
Plusy: "Service was good as well."
Minusy: "Nothing really"
Minusy: "Lost my bags. Incompetent in nice airport. Crew was rude"
Minusy: "The metal boxes below the seats mean that the little space allowed to a person is now all the more clipped. My backpack wouldn't even fit under the seat. My knees are already pressed up against the chair in front of me, now there's nowhere for me to stuff my feet even."
Plusy: "The variety of in-flight entertainment options. The headrests. The staff was particularly helpful and courteous."
Minusy: "Cancelled flight"
Minusy: "We arrived at the airport more than 2 hours in advance since this was an international flight. There was NO British Airways staff available to help with obtaining actual boarding passes which were NOT available on the BA mobile app. Although we made the flight with enough time, that was only because the security line was short and the passport control line was short as well. British Airways should have staff available to process passengers and boarding passes, luggage checkin, etc. earlier for their flights."
Plusy: "There was nothing to like except for the customer service skills of the cabin supervisor who profusely apologised for BA."
Minusy: "At the airport, we were told that we did not have seats together as te flight was oversold. Strange as we had a six year old traveling with us. After much discussion, they gave two seats in the economy plus for me and the child but down graded child's mom to economy. We were told that someone from BA will contact us but it has been 10 days and no call or email. BA doesn't care and is just like all other airlines."
Plusy: "Entertainment on iPad."
Minusy: "Crew was curt and rude."
Minusy: "Heathrow connection process almost caused me to miss my flight, despite having 2 hours between connections. Security officer at Heathrow was very unprofessional, and took a great pleasure in delaying my processing through the security line. Specifically, I did not remove a PHONE BATTERY CHARGER from my carry-on for screening, so he proceeded to dump out the whole backpack contents, and then purposefully was very slow about putting things back in one by one.As an active duty police officer I understand the need for security and follow all the regulations and instructions to the best of my abilities. However in this case the security officer went out of his way to make the process as slow as he could. Very bad, stressful experience traveling on BA with connection at Heathrow."
Minusy: "Transferring from one flight to another, from one terminal to another. Definately, too litte time for transfer. Rushing, with no time to stop at the restroom."
Plusy: "Loved the new BA airplanes. Great staff and customer service"
Minusy: "I would not use Kayak again. Went though some noname ticketed named webjets. Called multiple times and could not get anyone who spoke proper english. Due to the fact that you did not buy the ticket direct BA customer service could not assist us"
Plusy: "Nothing stood out good or bad. Average plane. Average service."
Plusy: "Quick boarding. Crew ok. Flight on time"
Minusy: "All food and breuvages to purchase. Not even glas of water complimentary in economy."
Plusy: "Nice plane, nice people, comfortable seats most importantly for coach though a bit cramped"
Plusy: "Not much"
Minusy: "1. BA said I couldn't get a seat before 24 hrs before. Then when I tried to get a seat assignment I was told (by email) to contact Aer Lingus. Aer Lingus said that I should have called before 24 hrs before, and that seats were now in control of the gate (this still 22 hrs before flight time). Total lack of coordination. 2. At check-in I was first told that my bag was too big for carry-on, although BA had accepted it. I shrunk it down. Then I was told it weighed too much at 15 kg. When I asked why BA accepted the weight I was told BA's weight limit was different. 3. Net net, if BA is "arranging" the flight through a code-share it should have responsibility for insuring I am treated like a BA customer. Aer Lingus' customer treatment leads much to be desired."
Plusy: "Very incredible from check in, flight and service! Well done"
Plusy: "Staff was pleasant."
Minusy: "Website didn't work for online checkin. Flight only half full but somehow I was assigned to the coldest seat on the plane with an exit door obstructing legroom. Toilets were out of order and only one was available for most of an eight-hour flight. Airline charged for drinks. Food (chicken stew in a brown gravy?) was repellant. Entertainment choices dated and uninteresting. Luggage lost, with one agent available to slowly help more than 30 people. Luggage missing for over 24 hours. No response from airline. Enough."
Minusy: "I paid additional money for 3 seats together, when I got to check in I was told I cannot do that. I had to sit separately from my children. I was sat next to an obese man. I kindly asked the flight attendant if I can take empty seat across the aisle from me and was told no without a reason. I thought we were doing social distance ,but apparently not. As for there earlier claim of no 3 seats available next to each other .. it was obviously a lie because the seats just across from me where empty. I hope not to fly on American Airlines again."
Plusy: "Great crew, clean plane"
Minusy: "Plane was late getting in so boarding was an hour late"
Plusy: "The crew was very nice and service-oriented."
Minusy: "Things are weird now due to COVID-19"
Minusy: "Put departure kept getting delayed"
Plusy: "The crew was nice"
Minusy: "There was maintenance happening on the plane after everyone boarded. It was a long wait on the plane and it could have been better if that was done before boarding."
Minusy: "The flight was delayed for two hours"
Plusy: "On time, good boarding process."
Plusy: "Nothing I was traveling with my to kids and I ask if they can please provide me the setting for us together and they told us they can’t do it. I end up doing it by my self this is not good and didn’t get the help I need"
Minusy: "Overall I didn’t like this flight at all"
Minusy: "American Airlines cancelled this flight and then sent one of my two checked luggages to another flight to Newark from Chicago O'Hare and didn't even think to put me and the luggage I left behind on said flight? Either they should have left both and let me deal with it OR send me on a flight."
Plusy: "The crew was excellent. Very helpful and pleasant."
Minusy: "They seem to have a lot of technical issues. The flight to my destination was cancelled about 8 hours prior to the flight due to maintenance issues with the plane. The computer system at the airport crashed on the return flight and caused a long delay. I won’t fly AA again."
Minusy: "The flight attendant closed all the overhead bin doors...even though there was room in them and she INDICATED as much...so why did she close them DURING the ongoing boarding process. Very strange and very dumb!"
Plusy: "Just one of the crew (a young African American female) was pleasant the rest were mediocre."
Minusy: "The wait was horrible, the boarding was delayed and the plane was hot and stuffy. Very bad first experience."
Minusy: "Flight was delayed 90 minutes"
Minusy: "Instead of flying MIA-EWR I was sent to ORD and then to EWR arriving at 11:00pm"
Minusy: "My flight TO Charlotte was cancelled on Wednesday morning and AA couldn’t find me a flight to CLT on Wednesday so I had to spend 22 hours in the car driving to NC and back. I huge pain!!!"
Plusy: "Got to Nj safe"
Minusy: "3hr delay leaving; delays in getting bags at baggage claim"
Minusy: "They left the lights on the whole flight"
Minusy: "Bought a sandwich which was old ..."
Minusy: "The flight had no pilot assigned to the flight yet the attendants still boarded us. Then we waited on the plane for an hour before exiting the plane. The attendants gave us little information on flight alternatives and when the flight was finally allowed to board again, they did not announce it and so had I not been waiting close by, I would have missed my flight. It was extremely disappointing but not shocking with all the scandals that have occurred this year with American Airlines. I do not recommend flying with them."
Plusy: "Terrible delay in plane on tarmac. Just nasty"
Plusy: "Crew very quick and efficient in service"
Minusy: "Over crowding, boarding is a jungle,"
Plusy: "ON TIME"
Minusy: "NO ROOM TO BREATHE. AISLE TOO SMALL TO WALK WITHOUT HITTING SOMEONE AA IS MAKING BILLIONS PER YEAR IN PROFIT. SO CHEAP, YET PRICES ARE SOOOOOOO HIGH"
Plusy: "Nice staff, on time"
Plusy: "Flight crew was friendly."
Minusy: "We taxied on the runway for over an hour. The plane was uncomfortably hot while we taxied. They could have waited to board the flight or served drinks while we waited."
Plusy: "Priority boardinf"
Minusy: "Being forced to pay extra for seating because no other seats available."
Plusy: "Purchased extra legroom -- on time boarding"
Plusy: "Leave and arrive on time"
Minusy: "Ponad 2 godz. W samolocie czekając na plycie lotniska, aż mechanik skończy naprawiać samolot, nie bylo przyjemne."
Plusy: "we left on time and landed early. staff was friendly and kind."
Plusy: "Wifi available. Big plus!"
Plusy: "Free checked bag"
Minusy: "2 hour delay No food to buy or drinks"
Minusy: "Couldn't get off the plane. A problem with the ramp."
Minusy: "I was supposed to be in stand by and the screen continue showing I could go to the counter and get a seat and I have to wait till the end so that I was going to be given a middle seat. I said forget about it, to pay 75 dlls for a change of ticket and you make me wait till the end to give me seat u want, forget it, I know this is stand by ticket but I dont like the attitude of the people, they dont help you at all really bad service you should learn from other airlines giving at least if you are delayed an apology and sometimes miles reward, not just food... Thanks for the SERVICE (i dont flight with you no more, even though cheap flights, but cheap things are expensive)"
Plusy: "Ecerything from the boarding to the seating assignment"
Minusy: "Just have to be organize as they do the boarding process"
Plusy: "One of the smoothest flights and landings ever."
Minusy: "Each seat doesn't have its own screen. Plane feels older than JetBlue by a lot. First checked bag is not free like JetBlue. WiFi is another additional charge. Overall cost was significantly higher than JetBlue for less value."
Plusy: "I purchased extra leg room -- very spacious"
Minusy: "Long weather delay -- over three hours."
Plusy: "I did not like anything about the flight to be honest. Oh wait you did have cool club lights that were blue that tried to distract me from the fact that I had to take an American airlines flight."
Minusy: "Holy moly. You know if you stopped charging extra money for checked baggage you wouldn't have a ridiculously annoying amount of customers with too many bags for overhead storage. Then you wouldn't have to threaten your customers to store their small bags under the seat. Then I would have room for my feet under the seat. When I would have been comfortable. I also wouldn't have to annoy my neighbor with trying to move and get comfortable. But instead the exact opposite happened and I'm offended you guys have America anywhere near your name."
Plusy: "Paid for extra leg room...otherwise everything went very smoothly.."
Plusy: "Flight was on time."
Plusy: "Odprawa na lotnisku w Chicago była OK"
Minusy: "linie lotnicze American Airlines bardzo zła obsługa stary samolot niewygodne siedzenia bardzo słabe lądowanie obsługa w samolocie była nieuprzejmy długo trzeba było czekać"
Plusy: "The flight crew had a sense of humor"
Minusy: "That they bearded you like cattle in Cahrlotte"
Minusy: "Aircarft could of had mor a/c"
Plusy: "the plane was great"
Minusy: "the flight was delayed one hour"
Plusy: "The flight was delayed. I did make my connection"
Minusy: "No entertainment, screaming children and no food"
Linia TAP odwołała lot nie oddała pieniędzy nie odbiera telefonów i nie odpowiada na maile. To oszuści
Lot odwołany z powodu Covid, nie da się dodzwonić do TAP, ignorują i nie odpowiadają ma maile, centrala w Portugalii niedostępna a w Warszawie przedstawiciela linii nie ma, po pół toku prób kontaktu zrezygnowałem, odradzam wszystkim korzystania z linii TAP
Airbus airplanes! Lot of room for legs
Plusy: "Service was great and the airplane was very well maintained."
Minusy: "More water, I was thirsty most of the time."
Plusy: "The crew was super nice. Everything went smoothly."
Minusy: "My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!"
Plusy: "Seats super comfortable. Big screen entrainment."
Minusy: "One more time offer drinks for a very long travel time (other 10H)."
Minusy: "It was a very old plane with two movie options that were just running from the start of the flight on a scratchy screen."
Plusy: "Space in the cabin"
Minusy: "Language included"
Plusy: "sporo miejsca na nogi"
Minusy: "możliwość wyboru posiłków"
Plusy: "Crew was caring and attentive to plane cleanliness. Smiling, friendly, yet, fully professional."
Minusy: "Company plays games with attractive low fares but extra charges for seating and luggage"
Plusy: "on time, food"
Minusy: "I asked male attendant for pillow and blanket , he said no!!!!!!!!!!! foot rest would not stay in upright position, I could not remove remote from back of chair, outlet for headphones was broke."
Plusy: "The entertainment choices were good. The hot meal was very good."
Minusy: "We would have appreciated water being served between the meals; it was a very long time with nothing.The cold meal was just ok. We paid extra for our seats and were very disappointed at being stuck in the middle where it is difficult to move or get up. It would have been nice to be able to actually"
Plusy: "I loved how the entertainment was complimentary and there was a wide selection of movies, TV shows and music. I’m used to having one or maybe two movies to choose from but TAP has an entire movie library on the back of each seat. I watched 3 new releases on my 7.5 hour flight. The food was also tasty and I technically had two meals. Great job, TAP!"
Minusy: "The only thing that could be improved is the boarding process in the Lisbon airport. The boarding time for the flight was one hour before takeoff and the gate area was too small to hold the total number of people taking the flight. We also didn’t board until 30 min before the flight so passengers were waiting in one big crowd because it was impossible to find a seat or to even form clear lines for boarding."
Plusy: "Ciepły posiłek na pokładzie, dobre winko"
Minusy: "Duwersyfikacja miejsc w samolocie / płowa rzędów do 12 wygodniejsze oraz z większymi odstępami miedzy rzędami, propozycja zmiany miejsc w tej samej klasie ( economy) za dodatkową dopłatą jest słabym rozwiązaniem - po tym doświadczeniu nie będę polecał podróży liniami TAP"
Plusy: "Great lie flat seat. Nice FAs."
Minusy: "Food was not that great for intl C"
Minusy: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."
Plusy: "In flight meal was one of the best I have ever had."
Minusy: "Could not choose when to start a movie. If you wanted to watch one, you had to turn it on from the beginning or you would start in the middle. Plane could have been cooler as well."
Plusy: "Not too many people"
Minusy: "Was delayed. Too long waiting for luggages"
Plusy: "I was on a 7 hour flight and the TAP airline service was very good. I had requested a vegan meal and they were able to accommodate me with no problem. Also they had a great selection of movies."
Minusy: "I didn’t like that all the soap dispensers in both bathrooms were empty the whole flight. But good thing for the wet naps they offered and antibacterial I had in my purse."
Minusy: "Though the weather was fine - no excuse - the 7 hours delay! the fact that instead of landing in Newark (my original reservation), we landed in JFK! VERY INCONVENIENT AND AN EXTRA EXPENSE! The fact that in Lisbon airport I had to wait more than one hour to reach the help desk and then plead to receive a voucher for refreshment (left Madeira on an early flight, no breakfast on that flight, the flight to NY delayed till 5 PM!). I chose TAP because it was the most direct way to reach Madeira - but the delays on both flights were more than unfortunate - it was simply poor service."
Plusy: "Flight was great"
Minusy: "Had to pay extra for my only bag! Didn’t know it wasn’t in the coat of the ticket"
Minusy: "flight was delayed. ended up missing our flight from newark home."
Minusy: "The flight attendants didn't come around with anything to drink, except with meals. All international flights I have been on offer multiple drinks through the flight. They charged $80 for a suitcase. This was not a discounted ticket."
Minusy: "I have traveled to and from Portugal in TAP for many years and never ever did I have to pay for a checked bag till this year. It is totally a robbery to be charging people for 1 checked bag of only 50lbs. not only is it ridiculous but robbery. You charge a lot of money for the flights as it is and to go and charge people to check a bag on an international flight is insane. It is to bad I have to fly back with you because I will not be flying with you ever again after this I will take my money elsewhere. Also you need to let people know that they are being charged for luggage when the are booking their flight because when I booked my flight nowhere did it say I had to pay for my luggage. It already was rediculous that we are only aloud 1 50lb bag checked and now you want people to pay for it too? Pretty soon you minus well have people just get on a plane naked!!"
Plusy: "Left on time, arrived early. Food and snacks were good. Very attentive crew."
Minusy: "Can't think of anything."
Plusy: "I like the flight per se and the crew attention"
Minusy: "The boarding process. It was slow, disorganized, didn't take off on time and some people were rude including the searching process that I enter voluntarily because nobody directed me. I when you schedule a flight you should try to take off on time because it can be disruptive for everyone. And when you sell discount tickets at least say you are going to charge 45 dollars for the bag... i wouldn't purchase any discount offer"
Minusy: "I was told at the check in that my bags are NOT paid for...when I booked the tickets on line there was no mention of any additional charges, or option to purchase baggage"
Plusy: "Employees are very nice."
Plusy: "since it was an older plane maybe it had more leg room"
Minusy: "poor quality video and sound for watching movies on long flight attendants were brusque and ignored most passengers(except the ones with special meals) we were on connecting flight with little time in between to grab water or snack - so we sat on this flight for over two hours before we got any refreshments. Some passengers got refills before we got one. Poor execution. we had to check two bags on connecting flight (which we didn't have to do before) and it cost us time and money. Also they lost the two bags - got several days after we got back from trip huge line at immigration - we waited almost two hours will not travel on TAP again"
Plusy: "Flight attendants were reponsive. Plane was comfortable enough. Good entertainment options."
Minusy: "Plane was a little warm. Would have liked more information in English."
Minusy: "Wouldn't let people approach the desk to ask questions before boarding. Crew very un pleasant and forceful throughout the trip. Would not look forward to flying with TAP again."
Plusy: "Not much"
Minusy: "Long flight uncomfortable seats"
Plusy: "So accommodating!! Top of the line!"
Plusy: "The food in Economy was way better than usual U.S. airline food. Ground staff in Newark were helpful in retrieving a book I left on the plane. Captain had the seat belt sign off early and turned it back on late in descent which allowed people to visit the restrooms. Video entertainment was good."
Minusy: "Captain should have made more P.A. announcements during the coast in over Cape Cod to point out areas of interest"
Plusy: "The seats were comfortable and already stocked with a pillow and blanket for all. we each had a personal screen stocked with movies, music, games and flight info. at no additional cost and that was great for passing the time during a long flight from Lisbon to NY. The crew was the best part, so pleasant and helpful and professional. We were instructed to close the shades and were allowed to sleep and woken up for the custom form and the great meal which had the option of soda or wine, etc. at no additional cost. The quality of the food was impressive and the salad even came with a packet of real Portuguese olive oil and vinegar. When appropriate we all had to open the shades and drinks were served again and later a small snack of a sandwich and a juice were given all in perfect timing."
Minusy: "Filthy dirty airport, club and plane. No power in the seats to boot. Clown show. Never again see above."
Plusy: "The seats were very comfortable and there was a n extensive selection of great movies to choose from."
Minusy: "There were 2 screaming children in the row next to me. The parents did not handle themselves well. On the brightside, the crew did everything they could to help better the situation."
Minusy: "I found it very frustrating that we were told at the ticket counter the boarding would begin at 11:15am for a 12:45pm flight time. I arrived at the airport over two hrs in advance and then had to run a significant distance through the airport and sweat and be unnecessarily anxious waiting on the customs line only to arrive at the gate at 11:20am, to have my bags checked for a second time and then be unable to get any food or coffee before a flight that did not begin boarding for another 40 minutes. I did and still do not see the need for that additional luggage/security check and then being held at the gate for almost an extra hour for seemingly no reason at all."
Plusy: "Flight staff was great, service was top notch. food was surprisingly good, red wine included in your ticket. movie choice was good. coach seat was as manageable for a long flight. you pretty much know what your getting yourself into flying coach overseas. this was a pretty good seat."
Minusy: "We flew thru about an hour straight of moderate turbulence but i'm guessing that was unavoidable. Checkin was a bit weird, they had a gate change and never announced it. Fortunately, i checked the board. about 6 of us had been at the other gate for a long while."
Minusy: "We experienced a 6 hour delay in Lisbon because there was no fuel available - terrible planning causing us to spend hours on the runway."
Plusy: "Great flight! Unexpectedly good amount of food and good entertainment. On time. Seats were comfortable w good room."
Minusy: "Boarding was pretty disorganized and crowded and seemed like it took even longer than it normally takes. we were lined up for a while before boarding initiated."
Plusy: "lots of food and drink"
Plusy: "Meal was good."
Minusy: "Service was poor, the seat was not comfortable."
Plusy: "The movie selection was good."
Minusy: "Food was pretty bad, the flight attendant was unfriendly, which is unlike any Portuguese we have met in our trip, maybe she was just having a bad day."
Plusy: "Great crew."
Minusy: "No air from above. Just an all around bad flight with so many problems."
Plusy: "Efficient boarding. Very friendly crew. Coach seating comfortable and roomy."
Minusy: "It wasn't at all the airline's fault, but this flight saw random searches at the gate of carry-on luggage + patdowns of selected passengers. I understand fully the imperatives for security, However it would be nice if there were some way to signal passengers that they might want to get to the gate early...... Fortunately I'd experienced it before (same flight out of Lisbon) and knew there was a good chance of a repeat...."
Plusy: "Generally good and professional."
Minusy: "One washroom was permanent;y dirty because the FLUSH mechanism wasn't performing well. Another washroom was permanently locked - causing higher traffic in the remaining washrooms."