Znajdź tanie loty na trasie Phoenix - Wrocław

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Plusy: "It didn't crash."
Minusy: "Food no screaming babies . Comfy seats and armrests,"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Plusy: "Just about brand new Airbus airplane, very nice! Everything worked, seats reasonably comfortable for a long flight. Boarding worked well by area of the plane, friendly crew."

Plusy: "Lufthansa is very good!"
Minusy: "Now I will never buy anything from this site.It is very difficult and impossible to do last minute changes.Next time I will buy from the Airline strait."

Plusy: "Nice plane, about the best in-seat entertainment options I've ever encountered."

Plusy: "Crew was great. Flight was on time. Overall excellent experience."
Minusy: "On line check-in 23 hrs prior to departure is not convenient for out of town passengers travelling to B'luru to catch the flight, couldn't get internet access to do the check -in on time. 48 to 72 hr check-in window would be better."

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Plusy: "Seating, Entertainment, Food"

Plusy: "Boarding pricess"
Minusy: "Plane was very cold. We had the last row of seats which meant the flight attendants were making a tremendous amount of noise behind us for the majority of the flight. Crew was not friendly at all. They were more interested in the other crew members than the guests."

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Minusy: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plusy: "Attendants very nice. Movie selection...OK....not great ON TIME!...except"
Minusy: "Food mediocre in economy class Seat back in front of me was stuck in non upright position by 1.5 inches which made me feel uncomfortable...too cramped. Pilot landed us early & then we sat on tarmac for 30 mins + because gate wasn't ready!"

Plusy: "Stuttgart to Frankfurt was good.. ."
Minusy: "None"

Plusy: "The flight crew was amazing and the overall experience was great."

Plusy: "Wi-Fi and in flight entertainment"
Minusy: "I'm 6'3" cramped in economy"

Minusy: "Missed so there was none Spent night in Minic"

Minusy: "Opóźnienie lotu"

Plusy: "The staff was courteous,friendly and helpful. The Plane was on time. There was no short supply of liquids. The Crew made every effort to make our flight pleasant as possible. The in seat computer system worked very well, easy to use with good choices for entertainment. The staff apologized for the hot conditions during boarding."
Minusy: "The PA system at the gate was not clear. The plane was almost unbearably hot during boarding. Our first snack on an 11 hour flight was stale pretzels and lukewarm orange juice, but this may have been from my choice of products. The food did get better as my expectations were not that high after the first round. The headphones were mono not stereo."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "On time"
Minusy: "Nothing"

Plusy: "Friendly staff amazing boarding experience"
Minusy: "No vegetarian options for food"

Plusy: "Exelent crew"
Minusy: "Distance too far between gates for transfer"

Minusy: "Limited choice of types of meal - no vegetarian option."

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Crew was excellent. Joseph was great!"
Minusy: "Food needs to be improved!!!"

Plusy: "Agents in the airport helped us avoid long passport lines in order to board connecting flight by putting us forward to front of lines. Otherwise we would have missed connecting flight."
Minusy: "Nothng"

Plusy: "Friendly crew."
Minusy: "Plane was delayed almost two hours due to fog but I can't blame Lufthansa for that"

Minusy: "Needed more option in sports. Specifically Cricket"

Minusy: "Had difficulty walking up and down stairs to plane."

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "Flight from Budapest to Munich was slightly delayed and I had a tight connection time to begin with. The effort the Lufthansa staff made to get me to me connection was heroic."

Plusy: "They fed us eventually. We landed safely. Crew wasn't rude."
Minusy: "I am only 158cm tall (5 feet 2 inches) and I had no leg room! My knees hit the seat in front of me. The seats were also so narrow that you could not change position at all, so it was very uncomfortable for a 8.5 hour flight. And I weigh less than 45 kg (100lbs). I can't imagine how anyone bigger than me felt. My seat was toward the back of the plane, and it took the crew over an hour to reach us once they started the drink and food carts. One time my row got entirely skipped for the drink cart, even though we were awake. This was a problem because they didn't come by for another 5.5 hours with more water/drinks, and they did not give us water bottles for that time period like Delta does. The food wasn't tasty, but it was eatable. The movie options were great, but that was all I could do on the screen because half of mine did not respond to touch, which meant no games and I could only select movies on the left half of my screen. Weird."

Plusy: "Comfortable seating so it was easy to sleep. It was a night flight and I spent most of this flight, eating dinner and breakfast and sleeping. Great cabin attendants who accommodated every need without being requested."
Minusy: "The check in and boarding at Logan airport was horrendous. The gate attendants didn't provide the same quality of attention and information that the inflight crew did."

Plusy: "The Quietness of the trip. Enough to sleep."
Minusy: "There is no possibility for me ti eat. I have a sugerless diet without any aotmeel, rice, corne and other wheat. Just almendraflour is allowed and cooked vegetables and fruit and chicken and fish. I always have huge difficulties in flying intercontinental."

Minusy: "Stoll in Germany first flight was over 1.5 hour late a I miss my original flight. I must wait now for afternoon flight and wait all day having family emergency situation."

Plusy: "The food"
Minusy: "The seats"

Plusy: "Flight attendants were always there when you needed them and were super nice. The plane was very clean and orderly and the crew just made it a really great flight."
Minusy: "I really have no complaints at all. It was a super great flight and I will choose Lufthansa whenever possible when I fly in the future!"

Plusy: "First time for flying Lufthansa and I rate it higher than Emirates which was my favorite until now. Reasons? Number one, the crew. On top of every detail for a comfortable flight. Ten hours and I didn't sleep at all( never can sleep sitting up) and I think they came by with extra water and juices at least six times. Two hot meals of delicious food, superb snacks available near the galley, and comfortable seats with better than average legroom."
Minusy: "Can't think of anything except the length of the flight which can't be helped."

Plusy: "Good flight good seats smooth ride."
Minusy: "Boarding was not organized."

Plusy: "Lovely staff, new plane, great entertainment options"

Plusy: "I booked an aisle seat and they did not honour it at checking"
Minusy: "Everything."

Plusy: "The Air Canada Rouge crew was young, efficient & courteous; seats were good; and it was the only direct flight that I can get that day, at a convenient time during the daytime."
Minusy: "Better entertainment ( u can only get them streamed to your own device), and maybe a bit better food."

Plusy: "Great service, a lot of legroom"
Minusy: "Not really happy about the food choices"

Minusy: "Mimo zapewnień załogi LH samolot Air Canada nie czekał na pasażerów przesiadających się w Monachium."

Plusy: "Great crew"
Minusy: "How late the flight was but they gave us a coupon to make up for it"

Minusy: "0puźnienie. Brak posiłku. Niewygodne fotele. A reszta ujdzie w tłoku. Można spokojnie polatać."

Plusy: "Crew was friendly."
Minusy: "It was incredibly cramped on the plane. Also, despite our ticket saying boarding starting at 2:05, we got there at 2:08 and were among the last people on the plane so there was no room for our luggage."

Plusy: "90 minutes"
Minusy: "90 minutes"

Plusy: "Obsługa naziemna i pokladowa"
Minusy: "Niewygodne i twarde fotele."

Plusy: "Worst seats of any airline"
Minusy: "Worst seats of any airline"

Minusy: "Rude staff , flight was delayed, child sitting next to me kept kicking me and his mother wouldn't say anything to him staff also didn't do anything."

Plusy: "Prompt boarding"
Minusy: "Timing of flight from Phoenix"

Plusy: "Boarding was OK."
Minusy: "Very uncomfortable generally. No water on the plane. Cold coffee and tea. Just a bad experience."

Plusy: "the hostesses were friendly. safe flight"
Minusy: "they always start at first class with drinks and food , by the time they reach further back your flight is half over, can they not do one cart from front and one from back. I realize we were not in first class but please don't ignore us"

Plusy: "The way that the pilote landed"
Minusy: "The services"

Plusy: "We did finally get to our destination."
Minusy: "Late flights, missed connection, no ground service"

Minusy: "Staff was rude; they seemed more interested in talking to themselves than assisting customers. Air Canada never treats customers properly."

Minusy: "The flight from Phoenix to Vancouver was good except for the poor wifi when we were connected to the air canada wifi. Since there is no mini TVs on the back of the seats, you have to connect to their wifi to access shows and movies from your own device which is fine if it works. Tried to watch a movie which had huge problems connecting and the loading signal was on for a large amount of time. Once it had connected to the movie, it had restarted to the beginning about 25 times during watching it. Very disappointing and made it very unenjoyable. Also, right after we boarded, the pilot went on the intercom to tell us the ground crew had a gas spill and had to take extra time to clean it up which led us to sit on the plane for an extra 45 minutes and that led us to miss our connecting flight."

Minusy: "It’s Rouge. ‘Nuff said."

Plusy: "The pilot made the flight a fast time. The airfare was a good price."
Minusy: "The seat leg room was too cramped and the plane was older with a noisy cabin in the rear third area"

Plusy: "Airport security was great and the airport pane was clean with a great crew!"
Minusy: "Didn’t depart on schedule and then had to wait in Calgary to depart as the gate wasn’t available"

Plusy: "Able to get onto this earlier flight rather than waiting an additional 4 hours in the Toronto airport."
Minusy: "Uncomfortable and cramped. Volume on the intercom system was extremely loud (startlingly so) and crew speak so quickly it was still difficult to catch. He actually sounded more like a Scottish auctioneer. The flight couldn't arrive soon enough."

Plusy: "Got a seat. Made it on the flight."
Minusy: "My original flight (booked in January) was changed to the following day and there was no notification. So though the first leg was fine, the second flight (Toronto to London) i had to scramble in Toronto to book the flight and get a seat. (50K elite member)."

Plusy: "Every thing"

Plusy: "Everything"
Minusy: "Nothing"

Plusy: "The crew was fairly friendly. A glass of beverage was offered and water was offered a couple more times."
Minusy: "Mddle seat is never fun and is one of my dislikes but I didn't hate it. The choice to opt out of the rating of the food and entertainment is not an option on this survey therefore I give 3 stars because they were only available for purchase and I did not purchase any."

Plusy: "Didn't like much about this flight. Only benefit was the price and I wish I would have paid more to fly with someone else."
Minusy: "Flew Air Canada to the east coast for a vacation. They lost my bag on the way over. Understandable. Things happen. I reported it missing at the airport. My vacation has come and gone and still no bag. Here we are 9 days later and no update or anything. Their baggage center is a NIGHTMARE. I wait on hold for over an hour each time only to be greeted by someone who couldn't care less about my issues. Every person has told me something different. It is beyond frustrating. Highly doubt I will ever see that bag again."

Plusy: "The overall process was painless and the flight was cheap"
Minusy: "Seats were very close to the seat in front of you. If you're over 6 foot 1 inch don't fly with them."

Plusy: "Pleasant crew"
Minusy: "No leg room, very uncomfortable"

Plusy: "Friendly crew. Comfortable seats with enough leg room."
Minusy: "Cold air blowing on our seats that apparently could not be turned off - we asked twice. Very crowded in terminal with several flights boarding at same time, didnt know when we were being called up and didnt know which line to be in- very confusing"

Plusy: "Seats very hard to sit in for 5 hrs."

Plusy: "The seating on the airbus 319 in main cabin is very cramped. Prefer Westjet 737. Will use them in future."

Minusy: "We were crammed in with no room to move. no way to get comfortable. Seats not comfortable. Very tight space and not pleasant."

Plusy: "Staff were courteous. No problem there."
Minusy: "The plane was old and there was little leg room. Should retire it."

Plusy: "Everything went well with this trip home, the service was helpful, knowledgeable and friendly. A real improvement from earlier Air Canada flights. Flights left on time, a bonus."

Plusy: "Good flight everything was pleasant but..."
Minusy: "My bag did not arrive for close to 2 hours after we landed. About 15 bags were released on the carousel at an appropriate time and over an hour later the rest of the plane's bags arrived. The staff were not overly concerned. They announced a number of times that the bags were coming, it was almost comical. I have dealt with this before at Pearson I don't understand why it takes large amounts of time to unload bags from the plane? Or why a few bags arrived and the others took 2 hours? I am not sure if Air Canada has any control over this or if it is Pearson's responsibility but I would appreciate if you could forward this complaint to the appropriate folks. Thanks."

Plusy: "There was drinks but no snacks like cookies or pretzels. There was no form of entertainment on the plane The lines on the airport was way too long and it was overcrowded"

Plusy: "The landing of the aircraft was second to none when we landed in Calgary."
Minusy: "The seats we were sitting in were uncomfortable. There seemed to be a ridge near the back of the seat cushion and it was very uncomfortable for the entire trip."

Plusy: "Boarding is very slow and disorganized. Plane was unusually noisy. Rouge seats are the WORST very little legroom even by economy standards."

Minusy: "The way we were treated when we had to deplane because of mechanical problems. Air Canada spent little time looking for hotel rooms and told us if we can find one for ourselves they would be willing to give us up to$150 for the room if we saved our receipts. Where can you find a room in Phoenix for $150? You can't. The plane was suppose to leave 6:25pm . This was 9:00pm. No offer of food , drinks nothing. People were tired and hungry. Finally after a lot of complaining, that's when some us were given rooms they gave us vouchers for the hotels restaurant that was closed due to renovations. The agent was to,d this when they reserved the rooms but they lead us to believe there would be food there. We didn't get out until 2:00 pm the next day. And even that flight was late. I was exhausted when I finally reached my destination. I lost over a day of my vacation. I don't want to fly with Air Canada again!!!!!!!!!!"

Minusy: "No movies or muisc on the plane. No snacks to eat on the plan journey. No entertainment at all!!"

Plusy: "Smooth flight,and all the rest was okay."
Minusy: "My seat was damaged and it was hard on my neck,unable to rest it as the top part was jutting out."

Plusy: "at least a packet of crisps with your drinks of juice and water"
Minusy: "no movies and music-earphones"

Plusy: "The pilot got us through some pretty heavy turbulence. Good job!"
Minusy: "We were waiting in the plane for a couple of hours. They had us then disembark for half an hour and board again. I missed my connection. Air Canada needs to revisit the timetables from Toronto, all the transatlantic flights leave after 16:00, that creates long queues in the airport security and huge delays in cases like mine. I arrived 20 hours after my original flight because of this schedule. Additionally, they did not offer us any food, while the whole process took more than 10 hours. We arrived in Toronto at midnight local, when everything had already closed for the day."

Minusy: "In Toronto they told us that we most likely will miss our flight. Why?? Plenty of time!! No need for miss information. Ground crew not well trained.No boarding pass was given (which is fine). 1 hour wait because of power failure at the airport in Montreal and then we are about to take off and there was an engine failure so we had to come back again . Not good stuff!!!! How would you feel flying again air canada?"

Minusy: "would be helpful to set up cabi lights according to destination's time. Also, no socks provided for this long flight."

Minusy: "Did not fly Air Canada from Phoenix to Toronto; flew much cheaper version "Rouge". Flight was delayed more than 40 minutes in Phoenix while cargo rearranged, making us late for connection in Toronto (1.5 hour layover initially). Stewardess told us we could make flight if we ran through airport, but when we got to the gate, we were told that we had been rescheduled on another flight 2 days later! Crew on flight did not tell us this. We did manage to get another flight to Frankfurt 2 hours later on Air Canada, then to Barcelona on Lufthansa, arriving 8 hours later than originally scheduled. Rouge flight had fewer amenities than Southwest and less legroom. Did not know what were getting when booked flight -Will never fly Rouge again!"

Plusy: "The aircraft was clean, flight on time, service and staff were very professional and courteous."
Minusy: "Boarding should be from the rear of the aircraft to reduce congestion in the aisles. Need more vegetarian food options."

Plusy: "There was nothing to like about the flight, other than the fact that the crew was compatent."
Minusy: "As far as I'm concerned , I didn't fly Air Canada, I flew Air Canada Rouge. Air Canada Rouge is a VERY poor representative of the Air Canada brand. There is NO legroom!!! My seat mate, who is Canadian told me that they reduced the distance by 3 inches from the Air Canada standard. I am not a tall person, I only have a 30 inch inseam, but my knees were touching the seat in front of me. Anyone over 6 feet tall would be VERY uncomfortable."

Plusy: "Crew was great!"
Minusy: "N/A"

Minusy: "Flight delayed. Did not have service till an hour + into the flight as someone was sick and all staff was attending to that situation. Luggage was 30+ minutes delayed. Ugh, I had my pick up constantly having to circle the pu area!"

Plusy: "Nice crew"
Minusy: "Seats. At 6”5’ tight"

Minusy: "Crew being less mean"

Minusy: "Their baggage system is a joke. They demanded I remove my smaller carry- on so someone with a huge carry-on could use the overhead space. They ask boarders to please check Carr-on luggage for free on full flights but they don’t. United just needs to count the bags and demand the overage be checked."

Plusy: "The flight attendants were super nice and very responsive"
Minusy: "The food was not that good"

Plusy: "the front desk at united was awful. The flight crew were very efficient. Terminal 2 is great at Sky Harbor."
Minusy: "nicely done, kayak!!"

Plusy: "Airport close to my house and It is United hub"
Minusy: "Many things. Seat does not reclining which is hard for a 5 hrs flight"

Minusy: "Plane was clean. Leg room was adequate for a 6 footer. Wafer cookie was good. Crew was nice."

Plusy: "nic"
Minusy: "2h opóźnienia bez żadnego wsparcia. Brak saloników do których można wejść..."

Minusy: "Nothing"

Plusy: "Nice crew."
Minusy: "So cramped it’s not even funny anymore. I’m 6 foot and average build. The seats are so narrow, thin, and with such little legroom, I just can’t imagine who can comfortably fit in a United economy seat anymore."

Minusy: "United has a 2 hour delay for mechanical issue. We almost missed our connection to Zurich. Our bags did not make it and we are still waiting for our luggage"

Plusy: "We took off on time and landed early."
Minusy: "This new Basic Economy is really awful. You have to check any carry on and you cannot pick a seat. I’m 6’3” and to be stuck in a window seat with two next to me is painful. There is absolutely no leg room if you’re over 5’10."

Plusy: "Wymieniono od reki dwie zniszczone walizki"
Minusy: "Ze na dlugim locie brak bylo jedzenie"

Plusy: "Nothing"
Minusy: "Rude employees - never flying with United again."

Minusy: "I didn’t not like being delayed an entire day because they had a problem with my wife’s name in the system"

Plusy: "Nothing"
Minusy: "I couldn't make my trip because of work. Therefore had to cancel but Lufthansa would not provide refund so I had a wasted ticket. Not happy"

Plusy: "Good crew!! Entertainment screen not as good as SAS"

Plusy: "Overall my experience was about the smoothest I've had in years. Unlike those smaller/cheaper airlines. I'll never fly them again. United has brought back the pleasure of flying coast to coast."
Minusy: "What I didn't like, well it now seems to be the norm, but why on earth don't the airlines provide meals to everyone onboard. It would be nice to receive a box lunch or snack, more than just a minunt size bag of trail mix. We do pay a lot of money for these flights. It's. it like the planes are leaving the gates half full anymore, so I know they're making money. Feed us more than a snack please. Ok that's my load off my chest."

Minusy: "Nice quiet flight home."

Plusy: "Ease and Comfort. Each terminal in our two-leg journey was modern, immaculate and simple to navigate. The flight and crew were outstanding; attentive and professional. Keep up the good work!"
Minusy: "We just couldn't justify paying 16.00 so each of us could watch TV for two hours. We would have appreciated basic TV, in order for us to stay on top of the National/World news. We feel it is part of our best interest, as a country and world, to keep informed. Please allow for at least BBC to be viewed. For Free. Thank You."

Plusy: "Flight crew was helpful, good communication ahead of turbulence so people could use the restroom, etc."
Minusy: "I reserved an aisle seat at booking, but had a message to see gate attendent for seat assignment when i checked in. My seat was changed to middle position and there was no recourse. There are way too many people assigned group 3 and 4 , the line at pheonix and most other airports blocked the throughway for other people."

Plusy: "Seats have some good cush to them"
Minusy: "I specifically bought carry on luggage that meets the standards so that I would not have to go baggage claim as it would weigh heavily on my schedule. As I stood in line and noticed all of the huge "carry on" bags more than 2 I was astounded when the flight attendant said my carry on would have to be loaded with the other luggage. When I offered my rebuke she scolded me and said the luggage would be there before me....how the hell is that supposed to happen? To make matter worse the flight "attendants" stopped serving half way and when they started again I got trapped by the bathroom and did not get back to my seat in time to enjoy a beverage....not that I was offered one."

Plusy: "Nothing"
Minusy: "There were several flights departing from Dallas Fort Worth and they couldn't get me on one based on weather supposedly but there's zero rain on the ground they made me pay for a hotel hundred bucks to stay in a Holiday Inn Express end it's not very quaint mind you I don't get to leave and get to my destination until 2 o'clock tomorrow afternoon"

Plusy: "I appreciated that the pilot was very upfront and honest with us about the delayed flights going into San Francisco."
Minusy: "My flight got delayed so much that I ended up cancelling my trip."

Plusy: "I'm glad I didn't get kicked off!"
Minusy: "I did not like the boarding process and I had a fear of being kicked off."

Plusy: "The updates I received on my phone for delays and change of gates was faster than the agents would/could announce."
Minusy: "When workers were walking the aisle, it was hard to get their attention."

Plusy: "The desk people were nice in Phoenix, AZ"
Minusy: "Our flight was delayed 6 hours so United rebooked the whole flight, however they made no attempt to inform us before we arrived at the airport. We found out when we arrived to our gate to board. So because we did not know about the delay until the time of boarding, we missed all other flights out because it was 8pm and no more flights could take us to our final destination. We did receive a hotel voucher but we had to pay for a taxi back to the airport as well as we had to pay extra for our car that had been sitting in the airport garage overnight. It should have been $2.50, but because it sat in the garage overnight we had to pay $20."

Plusy: "I loved the ground crew. Flights were delayed, but they kept us informed an expedited turn around. Also I had to change flights to get home and their phone-support was perfect. Hey, they even had a cookie on the last flight that was quite good - go figure!"

Plusy: "The staff were very attentive to passengers and courteous."
Minusy: "Nothing they did a Great job and keep a safe and exciting flight."

Minusy: "We're all aware of the national "glitch" the delayed flights a couple of hours. While our plane was available for an on-time departure (UA1976) @11:35, the crew was inbound on one of the delayed flights (UA1611). United could have known as early as 7:30pm that 1611 wasn't going to make it on time to turn around the crew and would hold up 1976 as a result. Instead United didn't update passengers of 1976 until 11:55 (20 minutes after it was obvious that it was delayed and 4.5 hours after they could have known). Maybe I'm missing something, would love for someone at United to explain it."

Minusy: "I don't think I will be choosing to fly with United going forward. The staff at the desks were rude and very short. I had a layover in Chicago and did not receive any notification that my flight was cancelled due to maintenance. I went to each desk to try and find an associate and no one was available to help the several individuals wondering how to get switched to a new flight. All of us were just given a phone number to call. Once I found someone thy told me that there was no seats available on any of the flights. They found one seat on a plane that was going to laguardia instead of my destination of Newark and then proceeded to tell me that my bags will still go to Newark and it was my job to make sure I filed to get them. (Same thing happened the last time I flew with United) I'm very disappointed all together with how I was treated as a customer."

Plusy: "The actual flight itself was fine."
Minusy: "The flight was delayed. I was told it was due to "weather issues", and that i'd more than likely miss my flight, and that there was nothing they could do about it. I ask the guy to print me some sort of itinerary to show my work, and it shows "mechanicall issues", not weather. Confirmed this with their website. I was told I'd probably be arriving in Seattle around 1-1:30AM. By pure chance, my flight from San Fran to Seattle was ALSO delayed (due to a late incoming flight), so I was able to board my original connecting flight. However, this still put me in a bad situation. I use public transportation, which wont be running by the time I arrive. LooKS like I'll be forking out $50+ for an Uber or Lyft home. Thanks, United. I only ever get delays when I fly United."

Plusy: "Economy Plus was good. Economy not so. Good variety of movies. However, it is cheaper to go to the movies during the day. Pretty impressed with the timing, especially considering it was the holidays and we flew through Chicago. The captains' were also entertaining."
Minusy: "Some of the flight crew looked a bit ragged. One stunk like a brewery and was sweating bullets the entire time."

Minusy: "The flight was delayed for 30 minutes because they couldn't find the flight attendant. The seats were extremely close to each other. And I'm not a very tall and my knees were touching the front of the dead."

Plusy: "Nothing"
Minusy: "My first leg of flight was delayed two hours and my connecting flight was cancelled. Waiting in line for 3 hours with almost 100 people with NO intervention. This is a joke!"

Plusy: "Crowded flight efficient crew and staff pleasant and cooperative passengers."
Minusy: "The days of an empty seat are gone the new normal is crowded flights."

Minusy: "I spent 8 hours in the Denver airport without any compensation from the airline. At least buy me lunch."

Plusy: "Like other airlines, United is charging more fees for seats to food. And the food they sell is bad. The breakfast was microwaved to horification. Why are airlines permited to give such low levels of service? Why are they allowed to charge extra fees for ordinary seats? And no complimentary entertainment. All that NOTHING" service and for very high fees.I got suckered into paying a lot extra for premium Economy. The Premium was the extra money they stole. The Economy was the new definition of bare bones."
Minusy: "There was nothing to like about the flight."

Plusy: "Everything was easy and smooth I love it and they are very nice people"

Minusy: "i was a bit stressed given I had a connection and my flight out of Phoenix was about 45 mins delayed. I made the next flight by 15 mins"

Plusy: "Flight times were accurate."
Minusy: "As soon as we arrived to the airport, checking in was the biggest hassle. We were harassed by a guy working the ticket counter named Guilermo. He was EXTREMELY rude and continued to harass us and followed us after we checked in and we're already at the security check point. It's $25 to check a bag but if you check 2 bags their website says its $35 for both. We were charged $50 to check two bags. Even after Guilermo told both of us that they wouldn't charge us for the second bag to be checked. The guy that checked our bags was also extremely rude and clearly didn't care. Once we started boarding the flight several passengers had to check their bags at the gate because there "wasn't enough room on the plane". Not really sure how this was fair since we had just paid $50 to check two bags and were lied to about it when several people just checked their bags for free. We chose to fly with United because of the good deals they have on flights but after our experience I would MUCH rather pay more money and have a lot better customer service. We had such a horrible experience it almost ruined our first day of our week long trip. I'm. It really sure if it's obvious to the employees of United but traveling for most people is a very special occasion. This occasion happen to be a very special one to us as it was a family vacation and seeing family we haven't seen in years. The poor attitudes and rude demeanor from the United staff is all we could think about even after we reached our destination."

Plusy: "Direct flight."
Minusy: "Luggage got stuck in plane, 1 1/2 hour wait at carrousel! Newark sucks to get out, took two atemps with 2 GPS and 2 people trying to decifer NJ's crappy road signs!"

Plusy: "The friendly and comfortable atmosphere!"
Minusy: "PHX is a large airport, and my emailed ticket said Brussles Airlines, Terminal 4. First off, Brussles Airlines is not a carrier at PHX, and secondly no one knew that United was their partner. There was no information provided to me to go to United, which was in Terminal 2. After making a phone call to Brussles Airlines, I ended up getting to the check in gate ten minutes after boarding started. It was a lovely rest of the trip after that though! But please include partner information im the email next time!"

Minusy: "Super annoying toung boy who kicked my seat and slammed the tray table al ost the entire flight...obviously not United's fault."

Minusy: "Terrible experience in onboarding.. Later on i was made to sit in flight for 5 hours at mumbai airport"

Plusy: "I got a super cheap fare for this short flight from PHX to LAX. Staff was courteous and the flight went smoothly from start to finish."
Minusy: "Was unable to figure out the free entertainment offered. Was a short flight so I didn't really worry about it."

Plusy: "The only positive was that the seat next to me was empty so I had a little more room."
Minusy: "Flight attendants were unpleasant and plane was very dirty. My seat also felt sticky."

Plusy: "Never again with United small seat dirty bathroom only 2 restroom for 300 ppl"
Minusy: "Nothing"