Znajdź tanie loty z Las Vegas do Warszawy

Plusy: "Snacks and entertainment was good, and the flights were timely."
Minusy: "Everything was great"

Plusy: "The plane was great"
Minusy: "Service was not great and one of the flight attendants was very rude and not friendly at all."

Minusy: "I waited for over 40 minutes for someone to answer my call button. And then they just turned it off without asking me or anyone in my row if we needed something."

Plusy: "The plane ride was very smooth. Slept the entire way which was nice."
Minusy: "Nothing"

Plusy: "We've always enjoyed flying Delta and this trip had been just as nice as the previous ones we have taken through this airline."
Minusy: "Our stewardess/stewards seem to be incredibly cranky on this trip and very unapproachable. They must have been having an "off" day I guess."

Plusy: "Comfortable, clean."
Minusy: "Flight was delayed two hours."

Plusy: "Crew is amazing and friendly"

Plusy: "Customer service as always"
Minusy: "Nothing!"

Plusy: "Crew was extremely friendly, service was great, and dinner was awesome"

Minusy: "Longest boarding process I’ve ever experienced. Stuck on the ramp for 10-15 mins. Before they allowed general boarding for the second flight in a row, they announced no overhead storage space was left available and forced everyone to check bags at the gate."

Minusy: "Flight was late for one hour"

Plusy: "Great crew, nice plane, awesomeness me entertainment"

Plusy: "Nice on board crew."
Minusy: "More arm & leg room in basic seating. Tray tables are flimsy and seem worn."

Plusy: "Early leaving gate - early arrival"

Plusy: "Nice plane, good service and pilots, great landing - no issues at all."

Plusy: "The crew."

Minusy: "Landing was very rough and flight crew kept bumping me with food cart during sleep"

Plusy: "The crew was great!"
Minusy: "The boarding was the worst I’d ever seen! No structure, only 1 person was taking tickets to board and would stop every third person to go back to the counter and checkndomething, holding up the entire boarding process. We were supposed to start boarding at 8:05, but started at 8:35...."

Plusy: "The movies"
Minusy: "They didn’t have any blankets left it was really cold on plane"

Plusy: "5 hours delay"
Minusy: "5 hours delay"

Plusy: "Bardzo miła obsługa. Na pokładzie poczęstunek oraz wifi."

Plusy: "Bardzo sprawna obsługa. Poczęstunek na pokładzie. Wygodne fotele."
Minusy: "Chyba nic."

Plusy: "Sprawny check-in i boarding. Zawsze o czasie!"
Minusy: "Problem z możliwością zmiany terminu wylotu w przypadku losowym."

Plusy: "Friendly staff. Entertainment selection is impressive (though I didn't use it). Drinks and snacks are provided."
Minusy: "Boarding process was time consuming due to poor organization from Delta. Unloading process takes forever for the same reason. Despite booking at the same time my fiancee and I didn't get seated next to one another."

Plusy: "Informative communications during delay"
Minusy: "Rushing to board resulting in bad customer service during boarding"

Plusy: "Was gud"

Plusy: "The crew did their best to accommodate for the hot mess."
Minusy: "The temperature was unbearable. My dirt and pants were soaked with sweat. It was very hot."

Plusy: "Sporo miejsca na nogi i dobre jedzenie."

Minusy: "Mało miejsca na nogi"

Plusy: "Everything else was okay"
Minusy: "We arrived late & the connecting flight was far away got there with door closed 10 minutes before they left. But wouldn't let us on another 3 or 4 passengers. Needless to say are pre paid ride to the Cove we missed and we probably miss our dinner t 6to 7"

Plusy: "Staff is friendly."
Minusy: "My wife's pre-check was not added to her ticket. Plane was extremely late taking off. No entertainment on the flight."

Plusy: "Lot"
Minusy: "Wymuszanie napiwku za odprawiany bagaz"

Minusy: "Delayed due to problem with the door"

Plusy: "Every single detail was outstanding"
Minusy: "Food"

Plusy: "early take off and early landing"
Minusy: "crying baby... passengers hanging out in the aisle... also lady sat in my emergency row seat and would not leave so I let her have it. also the lady next to that seat complained the whole time we tried to negotiate that seat. also the flight attendant that gave our section drinks seemed irritated and very rude. Older african american woman that stuck her finger in my face and the person next to me to ask her to stop her question as he picked up snacks that she dropped in the aisle. Kind of rude and kind of uncalled for. And the lady next to me (lauren) is an ER dr that had a layover in Atlanta for 4 hours to vacation with her fiance in the Caribbean..."

Plusy: "Training on delta app usage and being hospitable to injured customers"
Minusy: "Timing and not providing accurate information; Phillip at Las Vegas airport was unaware of how to purchase and pay for a checkin bag via the delta app. I️ didn’t have a working card and then realized by the time I️ needed to check in that it was too late. 8 hours later I’m on a red eye flight for a guaranteed seat bc of being put on stand bye. I️ stay in Vegas for 1 night and my ankle swells the next morning and I’m unable to move my legs. Sent to the hospital and have been in Vegas since 11/20"

Plusy: "Nothing"
Minusy: "Multiple cancellations and a total of THIRTY HOURS OF TRAVEL TIME for what was supposed to be 5 hours of travel in the beginning. I am still sitting in a god damn airport as we speak."

Plusy: "Charging stations and in-flight texting."
Minusy: "The pretzels were oily and nasty"

Plusy: "Staff was really nice and helpfull"

Plusy: "The one good thing about this unexplained ordeal (the flight was delayed for 5 hours, causing me to miss my connection) was that, after a few hours of hearing nothing (no emails or texts from Delta), I finally saw some options for different flights pop up, so I was able to book a new flight without calling India. Also, I got an exit row seat on my new flight to MSP."
Minusy: "They moved our gate about six times and never told us why the flight was delayed. Actually, the biggest annoyance was that Delta told us nothing. The only reason I knew about the delay and gate changes was because of Kayak! I know I am signed up to receive texts and emails from them, but I guess they forgot to notify me."

Plusy: "NOTHING"
Minusy: "everything 1st of all i didnt like the fact that the stuff could act so unprofessional and very disrespectful and not knowing what type of info to give that made me lose my flight and at the end they all told me they couldnt help me to get my flight or anything not even try.."

Minusy: "All was well"

Plusy: "the staff"
Minusy: "your seating is ridiculous, to the point of dangerous! People could never get out of the seat rows let alone the isles. I will seriously avoid flying Delta again as there is no concern for safety or comfort. It is obvious they are more concerned with money than costumer service!"

Plusy: "The staff was really nice and the pilot was very open and telling us the status of the "on hold" that we were experiencing."
Minusy: "The flight was delayed but there was nothing the airline could do because it was beyond their control."

Plusy: "New plane with plenty of overhead storage space, on flight entertainment system has many options"
Minusy: "pressure in cabin on decent was bad, my ears hurt (which only seems to happen on some flights)."

Minusy: "When I was transferred to Delta's website to book, the date was reset to 6 months in the future. It happened to be the same Monday the 26th so that's why I didn't notice. Delta refused to refund my money. This was a terrible experience and I plan not to use Kayak or Delta again!"

Plusy: "It was as fast!!"
Minusy: "Nothing was offered, my bag was checked at the door but no big deal"

Minusy: "Short flight didn't provide food or beverage service. Cabin crew announcements were rapid & muffled, difficult or impossible to hear or understand. Would not have felt confident if there'd been an emergency."

Minusy: "Food choices"

Minusy: "All was good"

Plusy: "Crew was helpful and ver polite and efficient"
Minusy: "At the boarding gate they were cherry picking whose bag is too large and whose isn't. My bag was tagged for nothing, no one at the aircraft was to load them to baggage hold. Plenty of space on the plane. What is the point of the fuss."

Plusy: "Great flight"

Minusy: "Frankfurt airport is too big. Allowing only an hour for a connecting flight is not enough time. I would never do that again especially if your with a handicapped person"

Plusy: "Amazing crew and service! They are the best!!"
Minusy: "Amazing crew and service! They are the best!!"

Plusy: "nice crew"
Minusy: "old planes with bad seats and no chargers or entertainment"

Minusy: "Check-in Seattle was ill organized and folks cut and groused"

Plusy: "Ogólnie ok"
Minusy: "Boarding"

Plusy: "Obsługa"
Minusy: "Fatalnie na lotnisku we Frankfurcie. Korki, autobusy trąbiące na siebie, a w międzyczasie powiadomienia z aplikacji, że boarding się zaczął (i co mam uciec z autobusu i zdążyć?)"

Minusy: "N"

Plusy: "Załoga na poziomie"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobre śniadanie i zaloga"
Minusy: "wygodniejsze fotele"

Plusy: "Miła załoga, niezłe jedzenie, różnorodność napojów"
Minusy: "Wygodniejsze fotele"

Plusy: "Dobra i miła obsługa; niezłe jedzenie."
Minusy: "Wygodniejsze fotele"

Minusy: "Komfort siedzeń w klasie Premium Economy"

Plusy: "Wyjątkowo sprawny pilot - doleciał dużo przed czasem w naprawdę fajnym stylu"
Minusy: "Kontrola bagażowa w Poznaniu, komfort w samolocie"

Minusy: "Najpierw odwołano połączenie do Monachium, re-book na późniejszy lot, który był opóźniony. Spóźniłam się na samolot docelowy, zostałam przewieziona do hotelu, w którym na voucher miałam jedno danie obiadowe do wyboru i jeden napój. Hasło: LUFTHANSA."

Minusy: "Too small plane for business travelers - no carry allowed inside, yet all electronics have to be taken out. Lufthansa does not care about Senator status at all."

Minusy: "Flight was late due to inadequate staffing - one pilot was missing."

Plusy: "Same as above."

Plusy: "Attendants very nice. Movie selection...OK....not great ON TIME!...except"
Minusy: "Food mediocre in economy class Seat back in front of me was stuck in non upright position by 1.5 inches which made me feel uncomfortable...too cramped. Pilot landed us early & then we sat on tarmac for 30 mins + because gate wasn't ready!"

Plusy: "Entertainment system was superior and flight crew very nice. Plenty of drinks and food available."
Minusy: "Seats and food are typical for airline economy class"

Plusy: "Smooth boarding."
Minusy: "Plane packed to the hilt. Tough to find space for cabin luggage."

Minusy: "Opóźnienie lotu"

Plusy: "Served sandwiches even though 1.5 hour flight."
Minusy: "Slow and unorganized boarding. Crew was not outwardly friendly."

Plusy: "Crew were good with serving food and drinks before our flight . We are sitting on aircraft for 1.5 hrs before departure stuff was excellent to keep us inform."

Plusy: "Obsługa i jedzenie"
Minusy: "Nic"

Plusy: "Good service"

Plusy: "Everything is good"
Minusy: "Food use to be better"

Plusy: "The plane was nearly empty, so there was a lot of space to spread out. The entertainment options were almost limitless and the food was plentiful and tasty."
Minusy: "Since it was an overnight flight, I planned on sleeping, however, it seemed the flight attendants were coming through all the time. While I appreciated dinner and breakfast, it really wasn't necessary for that time of day and the length of flight. I also tried to upgrade and even though the premium economy clear was almost empty, they did not accept my bid. I would have understood if the flight was full but it wasn't. I'm not sure why they wouldn't want the extra money from me?"

Plusy: "Punktualność i obsługa stewardess"

Plusy: "Punktualność punktualność obsługa stewardes"
Minusy: "Źle działające monitory"

Plusy: "No turbulence, very nice Crew, flight was on time. Very smooth flight!"
Minusy: "Cold on plane, could be more entertainment, but the flight having no turbulence and being less scary is more important to me. So I am very happy!"

Plusy: "Komfort lotu i bezpieczenstwo"

Plusy: "Clean. Friendly staff"

Minusy: "Late one hour. Apparently equipment failure"

Plusy: "Everything!!"
Minusy: "Me starting to get sick!"

Minusy: "1.Plane was late to take off. No announcement about it. Some passenger came in the last minute. 2. There were 3 young men being me. They talked extremely loud and were bursting laughing ALL THE FLIGHT, 1 hour 45 minutes. Crew didn't say anything to them. It was very annoying. 3. Unorganized boarding. 4. Announcements were not loud enough. I didn't hear anything due to the talking passengers around me."

Plusy: "Loved flying business class. Great service! Flight was on time for departure and arrival."

Plusy: "Munich airport on other hand. We got to the airport several hours in advanced. Everything from getting a boarding pass to checking and weighing in your own bag was electronically. Long lines and majority of the systems were not working. After trying several machines and being directed into 3 different lines I finally was able to check my bag in. I had to leave my other family members who were flying with me as they were in another line. At the machine to check my bag in , a airport worker ran up to my bag and slammed it onto the ground as well as ripped off my luggage tags. My bag was upright on the conveyer belt instead of on its side , but how rude the airport workers are, is rediculous. After I asked why she did that she just began ordering me around to move my bag after I got my bag through the machine I asked to speak to a manager as the airport worker was extremely rude and unprofessional. No one would give me the time of day and the same airport working out her hand in my face saying repeatedly goodbye in German. I've never experienced anything like this in my entire life. Trying to get through security a few travelers on a thin patience level started pushing people in line trying to by pass others it was so very chaotic workers had to go in between. Those travelers were complaining, because disabled travelers had a separate line that was faster. The worst airport experience I've ever had. Once on the plane everyone was pleasant. Crew was very helpful and always willing to assists"
Minusy: "There was a child on the plane that was screaming and crying on and off for several hours. The parents didn't do anything to keep the child calm. Before we got to Chicago eveyone had to be seatbelt s before landing and the flight attendant asked eveyone to buckle up. The mother of the baby wouldn't listen and began yelling at flight crew. I think the flight crew did a great job, the passenger and child were very disruptive making the flight at times very uncomfortable. I wouldn't suggest infants or toddlers flying for such long trips. No one wants to listen to a child screaming at the top of their lungs."

Plusy: "I liked the food."

Plusy: "Crew was great. I was traveling with infant and they kept us kept us comfortable"

Plusy: "Bardzo słaby lot w każdym aspekcie"
Minusy: "Oóźniony, zmieniony gate w Monachium,"

Plusy: "Selection of meals (veg / non veg), nice and polite crew, selection of entertainment options, availability of drinks and snacks on the plane in between meal service. Seats are decent in size and comfortable in the economy class, the aircraft feels like new, clean and fresh."
Minusy: "The movie selection button on the screen is a bit hard to use and slow scrolling thru the titles. Nonetheless, enjoyed watching movies. Good variety of movie genres."

Plusy: "I liked that I wasn't disappointed."
Minusy: "Bathrooms could be cleaner. A good bathroom deodorant could also help"

Plusy: "nice and polite crew"
Minusy: "no screens/maps with route information no enterteinment unless downloaded on your own devise, I had an Iphone which is too small to watch anything.... seat hardly reclined at all and felt extreemely uncomfortable"

Plusy: "New plane, nice seats. Typical Lufthansa."
Minusy: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Minusy: "Oversold flight."

Plusy: "everything"

Plusy: "Crew"
Minusy: "Smelly plane,uncomfortable chairs, AC didn't work properly (hence the smell).No screens, spotty Internet."

"Coming through chicago is a nightmare. Customs are rude, everyone shouting, disorganized lines and horrible signage. Ticketing was horrible, rude agents, rude TSA, etc, etc."

Plusy: "The crew was fine. The seats in the A330 are the worst only to be made worse by NO legroom. Very uncomfortable airplane. The flight crew also closes the rear bathroom off during most of the flight, I am assuming so they can use...."

Plusy: "Crew was very pleasant."
Minusy: "There were no announcements at all about the delays! It was confusing and poor service."

Plusy: "Nothing."
Minusy: "Checked bags left behind, no food, no drink."

Minusy: "The plan was old and dirty, old magazines and gum wrappers in my seat, stained carpet.The ride was quite bumpy."

Plusy: "I had a middle row of seats that I was able to stretch out in and sleep."
Minusy: "Better Food Choices...not everyone likes cheese!!!"

Plusy: "Major delay that caused me to miss a connecting flight. Food was also very mediocre (beef with chocolate sauce???) and many people in my flight were forced to check regulation carry ons for exorbitant fees. I would expect this kind of thing from a budget airline like Ryanair or something, but thought SAS could do better."

Plusy: "Good service from flight deck and cabin crew. Clean and comfortable"
Minusy: "Take-off was nearly an hour late. No complimentary food and coffee was instant and very average."

Plusy: "The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing."
Minusy: "In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing."

Plusy: "Efficient"
Minusy: "Difficult to find check in at Copenhagen airport"

Plusy: "entertainment in the back of the front seat with great choice of movies"
Minusy: "I would have liked to have had the chance to purchase a better seat. When I asked about it at check-in the plane was full. So I was squeezed in the middle section which made it quite uncomfortable, especially if you have to get up more frequently as an older person, but your neighbor is asleep. A notification about the possibilities for seat purchases would have been great!"

Plusy: "Planes are newish and comfortable. Decent amount of room in economy. Very good entertainment system with a not of great Nordic content (Swedish, Danish and Norwegian movies) Food was pretty good for an airplane. The service is excellent. I slept through the meal service, but they still made it a point to get me a meal when I woke up. Old fashioned tea and coffee service, with a steward going up and down the aisles with proper tea and coffee pots. Very professional, a high end feel to everything."

Plusy: "Flight arrived on time. No issues."
Minusy: "Standard flight - nothing special I wish they would have done a garbage run prior to landing."

Plusy: "Very accommodating crew"

Plusy: "The crew was great and the food as well"
Minusy: "Boarding chaotic and Newark airport is very inconvenient. No signs to terminal B and the sky train with the compartment system is not very functional. I am tall person and sitting in the middle of the middle row was very inconvenient wilh not enough leg space."

Plusy: "reasonably comfortable seats"
Minusy: "no thing to report"

Plusy: "Easy boarding. Friendly staff"
Minusy: "N/A"

Plusy: "Not full. Kind crew."
Minusy: "No complaints."

Plusy: "Really appreciated how helpful everyone was, from check-in at Newark to arrival. The entertainment system worked well, too. Aside from the two issues I describe below, SAS seems to be extremely efficient and well-run."
Minusy: "There was some mix-up - not sure where - but I did requested a vegetarian meal and it wasn't in the system. I'd also requested an aisle seat due to a hip issue and was told I'd have one - but when I went to check in, I'd been put in a center seat in a bulkhead. I was able to change but it was the last row of the plane. We the gate they were able to move me up at the last minute - but this all could've been much easier."

Plusy: "Jal is the best airline"
Minusy: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"

Minusy: "The seats were far too narrow. At least I could put both feet under the seat in front of me!"

Plusy: "The crew was excellent, the flight from Newark to Copenhagen was on new aircraft A340-300 I believe, it was very nice and comfortable even in coach as long as you have a compact body."
Minusy: "That my Silver Star Alliance status got me nothing with SAS, no early boarding, no ability to select a seat until 24 hours before without paying an extra cost, if you wanted a beer you had to pay, this is a no frills airline now, pay as you go."

Plusy: "Good boarding, crew nice and professional, lots of entertainment choices, plenty of bathrooms. Overall a very good flight."
Minusy: "No opportunity to rest on flight back home and wine a bit expensive for a European flight."

Plusy: "Two complimentary meals in addition to complimentary blankets was very nice. Dimming the lights for sleeping was also nice."
Minusy: "They did not enforce the boarding of the back of the plane after first and business class, as a person sitting in the back of the plane it was a horrible boarding experience. Should also board less rows at a time from back to front. Even though the lights were dimmed I couldn't actually sleep, since the lights were turned back on too often to try to pass out breakfast less than 4 hours after we just had dinner."

Plusy: "In-flight entertainment had a good variety of options to choose from. Passport control was timely. Food service was also timely and efficient."
Minusy: "As with most airplanes, the air was quite cold, but the SAS blanket adequately made things a bit warmer. I'm always puzzled by the fact that once business class and SAS plus passengers board that SAS Go passengers can all then board. It would make more sense to have people board from the back during this time so that people don't block aisles and it makes arranging overhead baggage a bit easier."

Plusy: "Quick, efficient"
Minusy: "Older plane, entertainment, & food"

Minusy: "Never made it to destination"

Minusy: "They take blankets away too soon so u freeze. Three hour delay and they only give u a voucher to buy a cup of coffee"

Minusy: "Almost 1hr delayed. The least SAS could do was to give a meal or something to eat for free."

Plusy: "the food was greqt"
Minusy: "the boarding process has no order"

Minusy: "We paid $90 per checked bag. When we purchased our tickets we were never given an option to purchase luggage ahead of time, we were under the impression that luggage was included."

Minusy: "They charge me €70 for my bag and it should have been free!!"

Plusy: "Courteous staff, great food, CLEAN airplane, spacious seats. Zero complaints and WAY better than any domestic airlines (United, Delta, American) based on personal experience!"

Plusy: "The standout moment for me was how the crew treated my son who realized, as the door was closing, that he had forgotten his bag with all his schoolbooks. They were very kind and responsive and helped him find the bag with no fuss and without making him feel bad."

Minusy: "Same as above"

Plusy: "Flights ran on time."
Minusy: "Suitcase arrived badly damaged. Crew was rude and inattentive. It was hard to get water during the flight."

Plusy: "Everyone was friendly and helpful."
Minusy: "Would have liked more options for Movies."

Plusy: "Best movie selection, comfy seats, arrived earlier than scheduked"
Minusy: "Flight attendants were not very friendly, pilot was hard to understand"

Plusy: "Boarding process was lovely, flight attendants were very nice, very smooth flight"
Minusy: "Uncomfortable seats, somewhat small for a 6-foot+ tall person to fit, especially legroom"

Plusy: "We were very impressed by the customer service and how comfortable our flight was. I will definitely fly with SAS again."

Plusy: "Everything. The service was great, plane was comfortable and the ride was easy. I will try to only fly SAS from now on"

Plusy: "Staff was friendly"
Minusy: "Seats uncomfortable and way too small especially when people in front lean back in your space. Not enough space to put feet. Also I paid for my family of three to be grouped together on flight from Stockholm to Chicago and we were seated in separate aisles so we could not converse together at all. I feel I got cheated in that aspect."

Plusy: "Crew was excellent"
Minusy: "Was put on standby because all passengers could not wait in gate area after checkin. Stood in public hallway for nearly an hour - no seating in area where told to stand."

Plusy: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"

Plusy: "Boarding was pretty much a free for all"

Plusy: "Overall the flight was ok."
Minusy: "Each time I fly SAS, it seems that a service that was free must now be paid for."

Plusy: "The seats were comfortable and the leg room was enough. Nice selection of music and movies."
Minusy: "My luggage was ripped open. The suitcase is damaged. Alcoholic drinks are not free(even on the international flight, which I never experienced). Trays with food stay forever on your table( slow service).on The 7hour long international flight you can hardly sleep because the food is at the awkward times and it's not cleaned up in forever afterwards. Not very friendly crew."

Plusy: "Easy flight, on time"

Minusy: "Customer Service was terrible at the counter. Check in was aweful. Surpirse very expensive bag fee. There was no effort to make me aware of the bag fees before the flight. Automatic recheck of bags didn't work. Everything took longer than expected and nobody was interested in helping solve the problem."

Plusy: "Very nice crew and quiet."

Plusy: "Flight was cancelled"
Minusy: "If flight took place"

Plusy: "Flight on time, seats comfortable."
Minusy: "For such a short flight no improvements are needed."

Minusy: "Zmniejszyć cenę biletu. Komfort i serwis jak w locie Ryanair, czy Wizzair a cena 4 razy wyższa. Odprawa przy zakupie fotela, powinna być możliwa 30 dni wcześniej a nie tylko 24 godziny."

Plusy: "The BA crew couldn’t be more excellent! They were friendly and courteous from the moment we stepped onboard the plane and maintained a professionalism all throughout the flight. Kudos once again to British Airways for the consistent service you provide over the years!"

Plusy: "Crew was super nice"
Minusy: "Don’t pack people in like sardines! Our seats were so close it was in humane! Also we were in the back of the plane and it was uncomfortably hot! Why are there no individual a/c blowers over each seat!! Because of the heat and the cramped seats had to keep getting up and standing in the back because I was so claustrophobic!! Miserable, miserable, miserable!!!"

Plusy: "Information easily available staff friendly"
Minusy: "The seats on the plane are so hard they cut off circulation in my legs . I fly everywhere and never have this issue. Soften up those seats a bit"

Plusy: "The crew was very nice"
Minusy: "Long delays, started in Las Vegas all the way thru to Athens"

Plusy: "LCY very efficient baggage drop, flight arrived ahead of schedule"

Plusy: "Na"

Plusy: "Nothing."
Minusy: "Ordered special meal, did not get it so did not eat. Cabin crew unfriendly. Old aircraft so could not hear the announcements. Screen did not work. Bags took ages to come out despite being priority. BA has definitely gone downhill."

Plusy: "Seats were nice"
Minusy: "Complementary water... It was a decently long fly not to offer anything."

Minusy: "Luggage did not make it to Warsaw"

Plusy: "Comfortable seats"
Minusy: "Inadequate frequency and quality of service by flight attendants, mediocre food, small portions at dinner service, poor responsiveness of seat controls, incredibly poor resolution and small sized video screen in business class. Nothing but candy and pretzels available for snacks between the long time between meal services. No separate jetway for first and business class passengers. Several hour delayed takeoff after boarding due to multiple maintenance issues and equipment failures."

Minusy: "I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc"

Plusy: "The seat was comfortable,but was very cold around 1h after start. The fan should be regulated by passengers.The crew was nice. I liked the movies"
Minusy: "Dinner was not good not tasty.no free snacks"

Plusy: "Crew was great. Accommodating and welcoming."
Minusy: "Food quality could have been better. Snack was very poor before landing."

Plusy: "Staff."
Minusy: "No USB connection."

Plusy: "Flavor was fine"
Minusy: "Out of 6 special vegetarian meals provided on 4 recent flights, all were pasta. One main meal of pasta even had A SIDE of pasta salad."

Plusy: "On time, smooth boarding."
Minusy: "Nil"

Plusy: "The flight was delayed due to a thunderstorm, something out of the control of BA or LHR Airport, but the crew never seized to deliver a superior service with a warm smile on their face even when the heat was unbearable coz the AC wasn’t working. The captain frequently gave us updates and even walked around the plane to answer our questions! Superior customer service..."
Minusy: "My biggest complaint was that there was no AC while we were stuck for almost one hour on plane! BA should ensure that their planes are properly prepared for similar situations"

Plusy: "Crew did really well in their roles."
Minusy: "BA are no different than all operators in the drive to put as many bums in as many seats as possible. News flash. Only so many sardines go in one tin. Make seats more comfortable and more leg room and we would pay the premium for that reputation as a caring, comfortable operator."

Plusy: "Nothing"
Minusy: "Cramped seats. Hot and sweaty. Poor food quality. Stingy on beverages"

Plusy: "Food good! Crew friendly"
Minusy: "Food was great and plentiful! The crew were friendly and helpful. Seats were compact. But that’s usual for airlines. Plan extra time for customs...aaaaugh!!!! Two hours! I’ve never had to wait that long before."

Plusy: "- cabin staff were attentive and well trained"
Minusy: "- entertainment system was tired and out of date even for economy class - seats cramped and uncomfortable especially when seat in front was reclined"

Plusy: "Good and comfy plane. More space to seat than Ryanair or Wizzair."
Minusy: "No complaints."

Plusy: "Service was excellent"
Minusy: "Food was served cold. They came back later and offered it hot, but it was way later."

Plusy: "Flight departed on time. Meal was hot and tasty. Friendly crew."
Minusy: "My headphone jack was broken so I couldn't hear the movie. Insufficient arm/legroom."

Plusy: "cheaper pricing"
Minusy: "no mention of visa entry to US when I booked my trip !! caused me all sorts of problems .... you must make double and triple check that when booking a ticket to a country that requires a visa it is a 'click to accept' thanks"

Plusy: "Nothing"
Minusy: "Flight has now been cancelled twice. Communication by BA has been lacking. Flight now scheduled to leave 48 hours later than scheduled.See above"

Plusy: "The seats were surprisingly comfortable."
Minusy: "The service was kinda rude."

Plusy: "Staff"
Minusy: "Seats are uncomfortable and dusty/worn. Food is below average. Lounge is the worst of all among all the London lounges. Food and beverage in business lounge is like a school cafeteria level."

Plusy: "British AIT flight attendants are the nicest"
Minusy: "The metal entertainment boxes where your feet go- io am 183cm and the boxes don’t allow me to stretch my legs"

Plusy: "Leg room was good. Direct flight to Europe."
Minusy: "Old plane. Poor seat entertainment - TV was terribly old and outdated. No plugins at the seats. Seats were smaller than most economy seats. Food was pretty poor, and drinks were very small and not enough for a 10hour flight. Expected A LOT more from British Airways. This flight was poorer standard than many low cost flights. We have done a lot of traveling overseas and this was one of the worse flights."

Plusy: "The flight was great. Business class is the way to go if it’s in your budget. However, the British Airways photos of business class does not quite reflect reality. It’s just a regular seat with more leg room."

Minusy: "Food"

Minusy: "Nothing was on time, zero service, non existent customer service"

Minusy: "Food and drinks are really sub-par"

Plusy: "We got to Barcelona safely"
Minusy: "Paying for something basic to drink is something you'd espect on Spirit airlines not British Airways. The cabin crew and gate agents were rude and inconsistent with their behavior. They used to be full of class and unfortunately they are now trash. If I have other choices I will most certainly not choose BA."

Plusy: "Great crew who managed brilliantly under the circumstances...."
Minusy: "The aircraft was unbearably hot - crew member in rear economy member said it was 42 degrees at one point. Took almost 2 hours to get the back of the plane (where I was sitting) down to 27 degrees. Understand that temperature can only be reduced in small increments but why was the temperature on board allowed to get to 42 degrees prior to boarding?? The crew were brilliant, and hats off to them for working in such difficult conditions."

Minusy: "It was August 18. They lost my baggage. Next day on Saturday at 3 pm I had a wedding and I was a wittness.In the baggage a had a dress for me and part of dress for the wedding's couple . They found my baggage on the 3th plane on the last minut. Terrible. And I had go for it by myself because LOT didnt want to send to me the courier. The fly was also 1 hour late"

Plusy: "Short flight"
Minusy: "Delays"

Plusy: "Overall the experience was excellent. However, there was a delay that caused me to miss my connecting flight. Upon asking the crew about my connection, they reassured me that I would be put on the next available flight."

Plusy: "BA was great especially in JFK"
Minusy: "Booked through Kayak and my mums ticket was voided so couldn't board had to buy her a new ticket"

Plusy: "I realize that you always have to pay for food on short haul flights these days but, considering that, I was pleased with the M&S food offerings. There was enough variety to please our young children, vegetarian and omnivores and the prices were reasonable for airline prices. It came in very handy as it was definitely lunch time."
Minusy: "I was surprised to have to pay to reserve a seat on a BA flight beforehand. That's getting to close to Ryanair. Also, the boarding gate at Venice Marco Polo was awful, super overcrowded and confusing. We actually had two different flight lines getting merged. Expect better from BA facilities."

Plusy: "Very nice flight attendants"
Minusy: "Did not have wifi or live TV"

Minusy: "The plane was an hour late and there was no snacks served, you had to pay even for water."

Minusy: "Bags took forever to arrive. After a long flight and jet lag the last thing you need is to stand around waiting for your bags. This seems to be a problem with this particular airport (ABIA)"

Plusy: "very friendly and helpful staff. by chance small upgrade to comfortable seats next to the emergency exit."
Minusy: "no food, no entertainment system, no facility to charge cell phones."

Plusy: "exelant crew ans service"
Minusy: "overprice for extra bag"

Minusy: "The plane is not comfortable. Especially the number of toilets is very small: only 1 (ONE) on each side in the touristic part. And it is on the flight London-Las Vegas (10 hours)! One has to go for taking some drink himself. Not enough drinking was suggested during the flight. The screen is very bad. No real choice of movies."

"Very little information was given regarding delays."

Plusy: "3 hr delay"
Minusy: "Delayed"

Plusy: "They were on time."
Minusy: "They pack the flights with minimal service."

Minusy: "Carry on all snacks & water."

Plusy: "Nothing at all"
Minusy: "Food, drinks deboarding is awful, just awful experience"

Minusy: "Maintenance problems resulted in original aircraft being unavailable and switching to new aircraft at a different gate. More than 45 min late."

Plusy: "Nothing"
Minusy: "Flight delay over 7 hours"

Minusy: "Na"

Plusy: "Crew was helpful and fine."
Minusy: "Don’t delay all your flights American Airlines. They are never on time."

Plusy: "I like the Airbus models. They offer a bit more overhead storage & the cabin seems a bit bigger."
Minusy: "Better snack offerings, however I realize it’s a red-eye flight."

Plusy: "That I arrived safely"
Minusy: "Seats could be bigger after all you get charge for a trip, they could also have more flights and stop cramping up the place then there’s no overhead space. Perfect example of Corporate greed"

Plusy: "Nothing"
Minusy: "Everything. It was loud, cramped, the crew was late. The flight was really late. It was all bad."

Plusy: "My seat location and comfort was good"
Minusy: "The flight attendant preformed her duties as if it was a chore and she was too good for this job or she has been doing it so long that she dislikes providing service."

Minusy: "Better WiFi and shows"

Plusy: "Fast flight"
Minusy: "Delays that were not weather related. Ground crew changed shift and delayed us 30 mins and then they got a strap stuck that delayed us further. Overlap crews so that u always have a crew to work the flights"

Minusy: "Better customer service, no delays, respect for customers"

Plusy: "Free movies on the included display and electric outlets are top notch."
Minusy: "I wish they would offer food service more in the middle as we just ate before boarding."

Plusy: "Awesome Customer Service"
Minusy: "Nothing"

Minusy: "Nothing. Awesome Customer Service"

Plusy: "Missed by connection"
Minusy: "Make layovers longer"

Minusy: "Flight left the gate late, then sat on the tarmac for 30 minutes causing me to miss my connection to Austin. Couldn't get another flight that night to Austin so flew to Dallas, got in at midnight, had a to get a room which was not reimbursed. So sick of American Airlines and will not use them aga"

Plusy: "Sat in the upgraded seats or I would have not enjoyed it as usual. I am very tall and flying is never pleasant. The 737 on the way out was terrible and shouldn’t be used on flights more than 2-3 hours. On the way back a much more comfortable 767. But again, upgraded seats only made it bearable."
Minusy: "Their on board entertainment wasn’t working and apparently it only works intermittently. The live tv worked, but they only offer live news channels. Otherwise. Not much different than any other airline today. None are “good” any more. All about squeezing more people in smaller and smaller seats."

Minusy: "Smelling booze on obviously wasted passenger who invaded my personal space multiple times."

Minusy: "the flight was delayed which kept me nervous as I had a connecting flight in the international terminal which I almost missed."

Plusy: "I liked the room."
Minusy: "There was no entertainment. Could not get seats together."

Plusy: "flight on time"
Minusy: "not enough room for carry on luggages to think we had small carry on luggages; very bad experience had to open our carry on because we had valuables and was placed in plastic bags coz our carry ons were checked in all the way to Sydney...very very bad american airlines!!!"

Plusy: "Not much"
Minusy: "Passengers bringing hot food on plane. KFC and McDonalds odours major in first 30 minutes"

Plusy: "We boarded on time and we departed on time. We got into Chicago 30 minutes early. We recently acquired a AA credit card and we got 2 checked bags free and priority boarding (Group 5). In today's world your need priority boarding of some sort on AA or you risk not being able to store you bags in the overhead and may have to get it checked free to your final destination. Also, one of our checked bags had a painting in it that we purchased and the bag and painting arrived unharmed. Good job by AA baggage handlers."
Minusy: "Cramped seating. Airlines seem to be moving seats closer together to be able to hold more passengers."

Plusy: "Flight was punctual and service was good."
Minusy: "Gate change"

Plusy: "Not much."
Minusy: "Staff at the check-in counter made fun of my surname. Bad start but not noteworthy unless combined with the rest of the experience. The flight was delayed causing me to miss another AA connection by minutes. Waited in line to be told I wouldn't get on a flight til the following day, they couldn't help with accommodation and I wouldn't receive my luggage until the following day. In short, AA left me stranded in a strange city at midnight with no accommodation and no luggage. It was 18 degrees and I was in t-shirt and shorts. What a memory."

Minusy: "The fact that for an aisle seat in economy I need to pay extra. I feel nickeled and dimed."

Plusy: "The flight attendants were helpful and friendly, the plane was clean and food was ok"
Minusy: "Having to stand in line with a 2 year old while rude passengers rush to board not caring about anyone or anything bit getting to their seat. What happened to letting customers with small children board first"

Plusy: "Wide seats"
Minusy: "Mo food service"

Minusy: "Ponad 2 godz. W samolocie czekając na plycie lotniska, aż mechanik skończy naprawiać samolot, nie bylo przyjemne."

Minusy: "I found out at the airport the day we were leaving for Spain that my daughter's passport had to be valid for 3 Months after we returned home from our trip. When booking a flight out of the country it would be nice if Air .com could of mention that to me. We were trying to get to a cruise we had already paid for that was going out of Spain. They would not work with me at all and cx my whole booking. When I tried to talk to them on the phone the man could not speak very good English and was not making any since at all. I let him talk to the British Airlines counter manager and the manager tried to explain that he would have to rebook us that he could not. Air.com was horrible and never helped us out at all. They should not be in business . I paid them of course months ago and I was just out the 1400.00 dollars. British Airlines was amazed that they did nothing to help us out."

Plusy: "Plenty of room in first class. Flight crew was efgicient"
Minusy: "Flight was not catered, therefore we ended up with only a small cup of water. It wasn't worth the upgrade to first class. Also, the upgrade indicated our luggage would be a priority at baggage claim. We had connection to make for an international flight, but here I sight at baggage claim 1...waiting and waiting."

Plusy: "I appreciated the fact that I kept getting flight delay updates...."
Minusy: "I purchased the earliest flight of the day from Vegas to Los Angeles so I could be in LA by 11am so I could attend the 1pm Dodger game at dodger stadium... ( I specifically flew into lax for the game that I spent $100 on tickets for) well I arrived to LAS at 5am by 515am I received my first notification that my flight wouldn't be leaving until 1030am.... I was a little annoyed but hey I'm still going to make it to my game, ( I just needed to let my ride know who's lives 3 hours away from LA that my flight was going to be 3 hours late not to rush) well about an hour later I got another notification that my flight was now being pushed back to 230pm.... at this point I have no choice but to look for another flight.... I found another flight on Southwest leaving Las at 1210pm arriving in lax at 120pm... perfect I can still make my game... That flight was boarding on time... ran into some hiccups on the runway... arrive to lax at 130pm... not a problem can still make my game... sat on the runway at lax until 335.... needless to say I missed the game... while in the air I received another text that my American airline flights was now pushed back to 530pm... mind you my day started at 5am on Las Vegas to catch a flight out at 720am.... Now had I not found that other flight I would have been sitting around Vegas airport for over 12 hours.... I was not a happy flier today, specially because the actual flight is normally no more than 45 minutes start to finish... I could have rented a car and drove... would have been cheaper and I would have made it to my game ...."

Minusy: "My flight was pushed back and I was never notified and I had to reschedule my flight completely from Vegas to Frankfurt"

Plusy: "It got me home in one piece."
Minusy: "The flight was delayed after some passengers began boarding. The boarding process was also all over the place. When i finally got on the plane, the seats were very uncomfortable and I felt like a sardine being crammed into a small tin. the crew was at best, mediocre and boring. The in flight snack was two crappy pieces of cookie? Or was that a cracker? I did not eat it. The entertainment was one shared screen that I did not have a headset for, nor was I offered a headset, free or for a fee. The screen in front of me was too close and the screen behind that was further away and barely able to see it. I choose not to watch it for these reasons. The landing was rough at the end, everyone jolted forward when we hit the ground."

Plusy: "Offer to send the carry on for free at the gate."
Minusy: "Have to pay for check in bag. Used to be free!!!"

Plusy: "The Ticket agent was very helpful and friendly. The air crew and Flight Attendants were very nice and helpful. The wheel chair attendant who initially took me to my gate in Las Vegas was very friendly, and helpful, and she did everything she could possibly have done, short of leaving another passenger to come take care of me, which wouldn't have been right. I was there when she called her supervisor and advised him/her of my location and of my needs and she received confirmation. Was not her fault."
Minusy: "I checked in with American and a wheel chair attendant assisted me to my gate. My wheel chair needed charged and I was two hours early, so the attendant sat me at the charging station because there were no outlets in the gate area. She contacted her supervisor to advise of my location and that I would need assistance. Nobody came for me. I gathered my things the best I could and struggled to get to the gate to get attitude from the gate agent, telling me the wheel chair attendant was there looking for me. What ever happen to using a paging system when you know the passenger who is disabled checked in two hours earlier? Had someone paged, maybe I could have flagged their attention, or maybe they could have called the company in charge of handling their wheel chair attendance and would have known where I could be located. Either way, the attitude is uncalled for, especially when I apologized and stated that the wheel chair attendant was expected to help me."

Plusy: "The crew was friendly and efficient."
Minusy: "Paying for extra legroom, delays, being told the flight may be canceled if we didn't leave by a certain time, no beverage service"

Plusy: "Treated very bad and rudely by the staff crew with disrespect and yelling around. Have to manners and respect for passengers. Do not want to mention names. Even the ground staff have no control over the hand carry on luggage, just allowing everyone on board and ended up with horrifying situation which caused the delays in take off, disrespect between the black and white AA staff. No respect for each other. My worst experience in history flying with AA."

Plusy: "Our flight was delayed overnight in Las Vegas, which was hassle but unavoidable due to weather and pilot flight hours restrictions. But the ground crew and American Airlines worked very hard to compensate all the passengers: gave us each a voucher for hotel, 2 meals, round trip shuttle ride for hotel and airport. Good work to make up for a bad situation."

Plusy: "Nothing."
Minusy: "I hated that my flight got delayed for over an hour and I was not informed of this delay. I had people waiting at the airport to pick me up so it would've been beneficial for me to know of the delay."

Plusy: "Nothing"
Minusy: "My flight was delayed almost 2 hours and when I went to ask the lady at the kiosk a question I was basically told to go sit doWn and be quiet"

Plusy: "Odprawa na lotnisku w Chicago była OK"
Minusy: "linie lotnicze American Airlines bardzo zła obsługa stary samolot niewygodne siedzenia bardzo słabe lądowanie obsługa w samolocie była nieuprzejmy długo trzeba było czekać"

Plusy: "impressed the pilot was greeting passengers as we boarded AND exited.What a nice man he was too! Cheerful and friendly. Guessed I was teacher!"
Minusy: "boarding is awful. People having to practically crawl over each other. Some trying to get into their seat, some have to go further, clogs if people trying to get their carry on overhead. AWFUL! WHY CANT YOU LOAD THE PLANE BACK TO FRONT!"

Plusy: "The flight was short."
Minusy: "Once again my flight was delayed, this time 50 minutes!! . Last time i had to stop in Vegas I got stuck there overnigh because my flight had been delayed and to mKe things worse they also managed to Miss my flights connection in Miami after they had booked me a new flight.. With a window seat that had no window. I old the flight attendant that I needed help stowing my backpack in the overhead bin, not because it was that heavy or big, but because the previous flight had been 5 hrs long and after being stuck in the middle seat my back was killing me and lifting my bag over my head would have triggered a muscle spasm. I have a back condition and they refused to help me. She would not even hear me out and insisted on me to check my bag, which I refused to because my laptop and tablet were in there without propper padding to protect them. The same flight attendant had already yelled at a passanger and was making a scene that made several other passengers uncomfortable. i understand the flight was full and they were delayed enough, but the airline clients should not have to pay for the airline's mistakes."

Plusy: "Great flight attendants and agents, employees care about providing quality customer service to the consumer."
Minusy: "No media device on the plane to provide entertainment and the seats are uncomfortable and tiny. My wife is 5'4" &120 lbs and found her seat uncomfortable...we were also sitting in comfort seats. It is 2016, please stop the madness of having coast to coast flights with no entertainment available."