Znajdź tanie loty liniami Virgin Australia

Minusy: Computer system crashed. Not enough agents working at check in. We waited in line 1 hour just to drop off bags. Very frustrating.

Plusy: Quick boarding

Minusy: Plane was delayed. Second Virgin flight in a row for me.

Plusy: The price and ease of use to buy the tickets were amazing.

Minusy: I bought travel insurance to ensure that if anything came up, the trip would be covered. Because of the fire in Australia and my asthma, my doctor recommended I no longer go on the trip. With my doctor's note, we were able to get a full refund on our airBnB rentals, but not on our flights. Turns out the travel insurance doesn't cover natural disasters and pre-existing conditions. It only covered if I got a disease right now and my doctor said I couldn't travel now. When we bought the tickets, the fires weren't drastically destroying much of the country's landscape and the air quality. I was still able to cancel the trip, but I only got $358 back from my $758 travel payment, and it cost me $100 processing fee. I pretty much only got $258 back. I also paid $50 for travel insurance that didn't really cover anything. I don't think I'm ever going to buy travel insurance ever again. It is what it is, and my health is more important than money...but still...

Plusy: Same old mediocre service a bit like catching a bus really very mundane

Minusy: Food and entertainment

Minusy: Seat space (as tight as ever), onboard refreshments (ran out of orange juice so only had water to offer as complimentary drink)

Minusy: Flight was late and Sydney departures chaotic AND CROWDED

Plusy: Crew was nice. Seats were ok. Paid for extra leg room but was not helpful. Wanted to upgrade to business class but they were not ready to negotiate. They had empty seats but wanted fill price. Their loss..

Minusy: Better food choice. Sets more comfortable. Offer better price for upgrades.

Minusy: I went online to put that I needed gluten free food and when everyone else was getting their food I was told no gluten free food on domestic flights so I got no food. You need to take that option off of your website if you don’t intend to serve people with celiac.

Plusy: Exit row seating.

Plusy: When it was finally over!

Minusy: On time, attitude of Virgin ground crew in Sydney (only one) seat were tiny and uncomfortable.

Minusy: Everything

Plusy: I got alive to my destination

Minusy: Original flight was cancelled. Next flight was full. The flight I was booked on got delayed because it was raining heavy in Brisbane... No food or coffee was offered during the whole experience.

Plusy: Included check-in baggage

Minusy: Food options on the menu are very limited

Minusy: Flight delayed by 45 min Lost my checked bag

Plusy: Seat material (leather) and cushion was comfortable.

Minusy: No leg room, my knees were pressed into the back of the seat in front, which became very painful. No wriggle room without disturbing person alongside. A ridiculous "snack". What happened to biscuits and cheese? Not trendy any longer i presume. Even Qantas serve that! No wine. Again, ridiculous. Condescending stewards, if that's what you are supposed to call them these "woke" days.

Plusy: The service was great

Minusy: No plugs for laptops, 14 hour flight and no way to work is terrible, luggage took to long to come out and made it so I missed the connecting flight, have to stay at the airport for 5 extra hours - and terrible service with dealing with it and getting my family on the next flight -

Plusy: They charged me so much for extra luggage even I prepaid online for extra luggage prior to getting to airport. Yet the ticket counter lady made me pay an additional fee and all together I ended paying more for extra bags fee than the ticket itself! both Virgin and JetStar are VERY stingy on extra luggage fees. I came from the US to Australia and traveled domestically while there with all the luggage that I brought from the US. So I had to pay so much in fees when my trip was already so expensive! It makes me reconsider wanting to travel again anywhere anytime soon, so discouraging! Also they make me take stuff out of my big suitcase and transfer to my carry on, in front of everyone at the ticket counter I had to open my suitcase and transfer some stuff so the weight is under a certain weight. Still they charged me for extra luggage. I came international on Qantas from USA to Australia, so all the domestic locations I went to I was charged

Minusy: Delayed flight yet again

Plusy: Always on time, good range of movies/shows and free wifi

Minusy: Long wait at the airport checkin, seat was so uncomfortable and paid drinks (including soft drink) after the first meal service... so odd!

Minusy: The flight was delayed for almost two hours.

Minusy: Quality of snacks Quality of in flight entertainment still very poor

Plusy: Baggage allowance is good and cause of choice this airline but bad staff specially the check in

Minusy: I hate the ground crew.. with bad behavior and uncooperative- plane no entertainment.. you must used app with your telephone

Minusy: Lounge is disorganised with bad coffee

Plusy: Safe trip

Minusy: Better food and choice of drinks

Plusy: The booking process was incompetent One could not stand next to ones seat in bus. class. The toilets were poorly designed. Food was poor