Opinie turystów
Ocena ogólna
8,1
Znakomity
Na podstawie 143 opinii
Wejście na pokład
8,2
Komfort
8,0
Załoga
8,7
Rozrywka
7,8
Jedzenie
7,7
Przejdź do głównej treści
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Znajdź tanie loty liniami Royal Brunei Airlines
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Ekonomiczna
Informacje Royal Brunei Airlines
| Kod IATA | BI |
|---|---|
| Trasy | 42 |
| Najpopularniejsza trasa | Londyn-Heathrow–Bandar Seri Begawan Brunei Intl |
| Obsługiwane lotniska | 22 |
| Najpopularniejsze lotnisko | Bandar Seri Begawan Brunei Intl |
Najnowsze opinie
Oceny podróżników
29
12
12
0
3
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9,6
Plusy: Portion of the food
Minusy: More food for long flight
Opinia od
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10,0
Plusy: All was good service, seating comfort and food..
Minusy: Entertainment content can be more popular in terms of film and television programs
Opinia od
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9,3
Plusy: Everything was as expected. .sevice, food and seating was good not cramped. .
Minusy: The seats can be a tadd hard after 14 hours.entertainment is good enough although film and other programs could be better served if if the content was more popular ..
Opinia od
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7,3
Plusy: Crew was friendly and efficient. Entertainment was good though do expect some random editing and bit blocked out. Seat width was fine had lots of leg room.
Minusy: Food was very average - fine just nothing very interesting. Snacks were available. Seat was hard.
Opinia od
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9,3
Plusy: seats and airplane are in superior state
Minusy: the food and boarding
Opinia od
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10,0
Plusy: Yes indeed. Polite and listening.
Minusy: Snacks at the beginning, dessert, and inflight duty free.
Opinia od
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6,0
Plusy: The crew were very good and attentive.
Minusy: Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day.
Opinia od
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10,0
Flight attending charactor
Plusy: They are friendly and able to be approach when we have
Minusy: The flight was new.
Opinia od
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6,6
Tiny Legroom
Plusy: Service, food served.
Minusy: Economy class legroom is too tight and not comfortable.
Opinia od
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7,3
Regarding E-Ticket
Plusy: I Like The Flight is On Time
Minusy: Don’t really like because I had booked RB from kayak and they never give any e-ticket number nor booked number and made me cannot check in online and need to wait for almost 30mins just to get the check in, Hope when you have a corporate with another online company please let them provide any e-ticket number or booking reference number, thanks
Opinia od
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10,0
AMAZING CREW!
Plusy: Flight attendants were fantastic and thoughtful. It was a lovely flight. Great entertainment options, good food, overall a super pleasant flight!
Opinia od
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9,0
Wonderful!
Plusy: Boarding time was fast, very efficient, food was excellent - much better than the previous flight! Great entertainment
Opinia od
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2,0
Off load
Minusy: Immigration
Opinia od
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2,0
Off load
Minusy: Immigration
Opinia od
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4,6
Minusy: Change to HiFly plane - noticeable difference in most aspects
Opinia od
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9,0
Plusy: Very nice flight and very comfortable with extra leg room
Opinia od
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6,0
Was in business cabin, feels basic
Plusy: No problem
Minusy: Service can b warmer
Opinia od
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6,0
Ok
Plusy: No problem
Minusy: Service can b warmer Practically no entertainment, just a common screen
Opinia od
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5,6
Ok
Plusy: Crew were ok
Minusy: Delayed Not enough blanket Seat angle too upright, not comfortable
Opinia od
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6,6
Minusy: They ran out of 1of the choices of the meal and I was forced to take the remaining meal which was fish cakes, which I don’t eat. There should be enough food to cater for passengers and regular snacks on board.
Opinia od
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10,0
My first flight with Royal Brunei
Plusy: Their Dreamliner plane is spacious, well fitted, not cramped.
Minusy: Unable to listen to movies with their headphones - too much static
Opinia od
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2,0
Super-delayed flight!
Plusy: None....RBA shld give everyone a free voucher. Flight is supposed to arrive at 23:30. We landed 02:15. And they let people starved serving the snacks an hour late as promised. Then passengers were moved from one gate to another. It was inhumane and no explanations at all about the delay.
Opinia od
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10,0
Comfort
Plusy: Comfortable seats
Minusy: Can improve food.
Opinia od
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8,0
Plusy: Entertainment is very up to date Crew striving to help Nice all in all
Minusy: Boarding usually late
Opinia od
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9,3
nice trip
Plusy: legroom good despite A320 being much inferior to B387 Found an aisle seat helpful to older passenger flight on time cabin crew friendly and efficient selected fish meal.bangus..very good did not miss alcohol captain spoke normal English happy with travellers prayer good airbridge on arrival with nearby toilets pleasant arrival procedure for overnight stay
Minusy: A 320 necessarily lowers the quality compared with dreamliner eg access to toilets and aisle width and entertainment system at manila the`woman at checkout spoke very poor english so had to repeat several times... and she expressed doubt about any seat vacant as`i was late in the queue.. she resolved this by passing me to her supervisor no other problems
Opinia od
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9,3
Excellent
Plusy: Friendly crew, always available and happy to help
Minusy: Boarding was late
Opinia od
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9,3
Love your airline
Plusy: Love the 787. Best windows best toilets, 3by 3 seating. Love daytime travel. Am senior and given bes t possible aisle seat. Friendly check in a t Melbourne. Super cabin crew all smiling and keen to assist...all very smart dress.Good movie selection on average screen. Good service pillows blankets. Above average lunch with quality beef. Good follwup refreshments. Good air quality. Good use of shaded window effect.Liked
Minusy: Worst was slow moving line at Melbourne. Not enough check ins. Missed the tail and fuselage cameras on 780 and 750. Seat covers look cheap and worn. Coffee and orange flavour not best. Screens not best eg Cathay and Qatar. Women cabin crew good to dress islamic but too restrictive. No t easy th o hear captain messages. Seat design only average. Bandar airport ver y beautiful but need better restaurant.
Opinia od
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7,0
Big squeeze on cheap plane
Plusy: Super crew. Boarding full plane very efficient. Airbus A320 inadequte to serve great meal to full plane. Gangway too narrow. Big struggle for cabin crew. Captain message hrd to hear. On time. Good landing. Entertainment bad flip down screens not good enough.
Minusy: See above. Aircraft not ok for busy sector. Eg A330 required
Opinia od
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6,0
Minusy: airplane is a little bit old.
Opinia od
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6,0
Minusy: Dont know why I can not choose seat, it automatically give me a seat next to exit and in the middle, I cannot change it.
Opinia od
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10,0
Amazing airline
Plusy: Service was outstanding and i rate them high her than Singapore airlines! Amazing crew who provide regular service With a smile and provide extras ! I cannot speak highly enough of this Arline. They just ooze class!
Minusy: I was sitting around a lot of families with kids
Opinia od
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8,0
Plusy: The crew was really friendly and helpful
Minusy: I didn’t like nothing
Opinia od
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8,6
Flight from Melbourne to Brunei is very good from airline to crew.
Plusy: Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good.
Minusy: Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too.
Opinia od
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7,3
Plusy: We were in transit and I checking-in was orderly. Grateful for friendly crew.
Minusy: Not much legroom but understandably as the plane was smaller. No entertainment unit. Very hot, didn't know if the air conditioning was on at all. Didn't like the hot meal much.
Opinia od
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10,0
Great flight
Plusy: Gave me aisle seat, great service
Opinia od
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9,0
Great airline, definitely fly with them again.
Plusy: Dreamliner appears to have more room, the seats recline to a greater angle, and it is not cold like a lot of other planes. Cabin crew were friendly, helpful and attentive. The break up of flight legs between Australia and U.K. into 3 legs of 7 or 8 hrs is a great alternative to the 1x9hr & 1x12hr.
Minusy: The entertainment system functionality is great, but choice was a bit poor, although numerous. Food generally quite good, only one meal I was disappointed with.
Opinia od
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5,3
Minusy: The flight delayed for 5 hours and then cancelled. While I understand this happens, it was completely unorganized. They didn't have any plans to try to get people on other flights (passengers ended up organizing this), they provided a hotel but we had to sit there for over an hour while they tried to find one, and when trying to get flights gets the next day, staff was not proactive...the only way people got rebooked was if they told them what to do.
Opinia od
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9,6
Exemplary service
Plusy: The cabin crew were very friendly, organised and polite
Minusy: The layover at Brunei airport was a little boring as there's not much to do for three hours.
Opinia od
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9,6
Plusy: The cabin crew were very friendly, organised and polite.
Minusy: The flight was delayed 20min from the outset as the pilot explained to all onboard that we weren't allowed to land early at Dubai airport. Towards the end of the flight the plane was delayed for over another hour as we circled the gulf waiting to land. This wouldn't have been so inconvenient if the lights were dimmed again as it was 2-3am local time and passengers wanted to sleep.
Opinia od
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7,0
Amazing crew
Plusy: Best crew I have ever had
Minusy: Leg room is too small.
Opinia od
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8,6
Great flight
Plusy: Crew are just the best
Minusy: Boarding was disorganised, excellent service otherwise.
Opinia od
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8,0
Gets you from point a to point b
Plusy: They were able to accommodate my request to move to an aisle seat
Minusy: Sticklers for luggage weight and the plane was small
Opinia od
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4,3
The booking process was a nightmare.
Plusy: I Have booked true which is Byojet is absolutely disgraceful I'll be seekong to recover alm fears gro Byojet they been absolutely Nightmare
Minusy: BYojet shouldn't be with Kayak get rid of them.
Opinia od
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9,0
Beats driving
Plusy: Short and sweet flight.
Minusy: Very short flight means may not have time for loo visit. Be warned! Use the airport loo before boarding!
Opinia od
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10,0
A truly wonderful flight!
Plusy: The food!!!!
Minusy: Nothing
Opinia od
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10,0
Great crew, food, flight
Plusy: Service with a smile. Great manners.
Minusy: Nothing. Great crew, food, flight.
Opinia od
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9,3
Minusy: I like the flexibility of the staff re changing seats. Ground and air staff were very friendly Flight cost was cheap
Opinia od
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9,3
Minusy: Everything was good except for the food. It was average
Opinia od
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10,0
The way to fly
Plusy: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.
Minusy: Nothing.
Opinia od
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10,0
The way to fly
Plusy: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality. And unlike previous comments, actually enjoyed the fact I had to disembark at Dubai on flight from Brunei to London allowing us all a chance to stretch our legs, go to the toilet and get a good cup of coffee.
Minusy: Nothing.
Opinia od
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5,6
Plusy: Price
Minusy: Transiy in Brunei airport there is nothing to do at all.
Opinia od
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7,6
On Time and Good Service
Plusy: New Boeing 787, crew very tidy and efficient.
Minusy: The change over in Dubai for crew change. Shame we have to leave the aircraft and re-board. The entertainment kept playing up and the choice of films was not brilliant.
Opinia od
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7,6
Good service and on time
Plusy: Same as outbound flight.
Minusy: Same as outbound flight.
Opinia od
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4,6
As usual cold, and needing improvement in various
Plusy: Still an affordable choice to fly from Brunei direct to Australia.
Minusy: Space between rows is small. When the passenger in front recline the chair, it gets very close to the passenger sitting behind. The TV screen has no angle adjust - problem when the passenger in front recline the chair. Cover for toilet seat does not stay when opened - keep falling on the user. Food was disappointing. Served rather late. Need more enthusiasm in the service. Service as usual cold. They need training in hospitality. They ran out of the health check form - obvious lack of attention (ignorant) in service.
Opinia od
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4,6
Non-functional recline chair, cold service
Plusy: Still the most economical choice to fly from Brunei direct to Australia.
Minusy: The chairs stuck and you need to be powerful to lower it. In need of maintenance. Staff were cold. Lack enthusiasm to serve. In need of hospitality training.
Opinia od
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9,3
A fuss free night flight
Plusy: I was informed of the retimed departure well ahead of time, and the flight departed on time. My SFML was super delish, and the CSO was very friendly.
Minusy: On this flight, honestly cant think of any.
Opinia od
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9,6
Plusy: Porcja żywności
Minusy: Więcej jedzenia na długi lot
Opinia od
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10,0
Plusy: Wszystko to było dobre, komfortowe i dobrze udania.
Minusy: Treści rozrywkowe mogą być bardziej popularne w przypadku programów filmowych i telewizyjnych
Opinia od
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9,3
Plusy: Wszystko było zgodne z oczekiwaniami. .sevice, jedzenie i miejsce siedzące nie były dobrze ułożone. .
Minusy: Po 14 godzinach miejsca te mogą być bardzo trudne.rozrywka jest na tyle dobra, że film i inne programy mogą być lepiej obsługiwane, jeśli materiał jest bardziej popularny .
Opinia od
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10,0
Plusy: Tak rzeczywiście. Uprzejmość i słuchanie.
Minusy: Przekąski na początku, deser i beznależności za lot.
Opinia od
Status lotu
Royal Brunei Airlines - Mapa połączeń lotniczych
Royal Brunei Airlines - Najpopularniejsze lotniska
- Lotnisko Bandar Seri Begawan Brunei Intl (BWN)
- Lotnisko Londyn-Heathrow (LHR)
- Lotnisko Melbourne (MEL)
- Lotnisko Kuala Lumpur (KUL)
- Lotnisko Singapur-Changi (SIN)
- Lotnisko Manila (MNL)
- Lotnisko Bangkok Suvarnabhumi (BKK)
- Lotnisko Dżakarta-Soekarno-Hatta (CGK)
- Lotnisko Hongkong (HKG)
- Lotnisko Surabaja-Juanda (SUB)
- Lotnisko Kota Kinabalu (BKI)
- Lotnisko Inczhon Incheon Intl (ICN)
- Lotnisko Szanghaj Pu Dong (PVG)
- Lotnisko Tajpej-Taiwan Taoyuan (TPE)
- Lotnisko Dubaj (DXB)
Informacje o liniach Royal Brunei Airlines
- BI Kod IATA
- +49 692 542 6965 Tel.
- flyroyalbrunei.com Odwiedź
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