
Informacje Kuwait Airways
Kod IATA | KU |
---|---|
Trasy | 80 |
Najpopularniejsza trasa | Kuwejt Kuwait Intl–Dubaj |
Obsługiwane lotniska | 41 |
Najpopularniejsze lotnisko | Kuwejt Kuwait Intl |
Najnowsze opinie
- Wszystkie opinie
- Pozytywne
- Neutralne
- Negatywne
-
5,0
Plusy: Staff was cordial and helpful. Food was decent and seating was reasonably comfortable
Minusy: Many features on entertainment system were non functional. Additionally, there was not enough variety and quantity as far as movie options were concerned
Opinia od -
10,0
Minusy: Thank to all staff
Opinia od -
8,0
Plusy: Everything was good.
Minusy: Had asked for wheelchair. It was not provided in Kuwait City.
Opinia od -
7,6
Minusy: Had asked for wheelchair which was not provided in Kuwait City
Opinia od -
8,3
Plusy: Very comfortable and smooth flight from boarding until landing
Minusy: entertainment choice could be more diverse and newer movies
Opinia od -
8,0
Plusy: Crews were nice
Opinia od -
9,6
Plusy: Amazing food. Nice flight attendants.
Opinia od -
10,0
Plusy: ye s
Minusy: keep
Opinia od -
6,6
Plusy: direct flight short distance
Minusy: the application food seat
Opinia od -
2,0
Minusy: Food and service not good in flight
Opinia od -
3,3
Minusy: Crew was unfriendly
Opinia od -
4,6
Minusy: The staff was very rude and incorporative.
Opinia od -
4,0
Plusy: Kuwait airline did not even responded to the food request.
Opinia od -
2,0
Plusy: The flight got cancelled
Opinia od -
10,0
Plusy: Yes and Clean
Opinia od -
7,3
Plusy: YES
Opinia od -
10,0
Plusy: Food, crew
Minusy: Seat comfortable
Opinia od -
10,0
Plusy: Crew, Food, seat
Minusy: Seat cushion
Opinia od -
8,6
Plusy: The crew were really nice and kind and the comfort with the seat was also very good but if your aisle is not window it's really not easy for sleep
Minusy: The entertainment with movies and shows were outdated except a few. If only they had more options it would've been a great experience
Opinia od -
8,6
Minusy: As always it's going to be jetlag but the entertainment system program, if they only provided more options then it would've been great but the shows and movies were outdated except a few and it was a boring, tiring flight but overall with the crew and comfort was a great experience from Kuwait.
Opinia od -
2,0
Plusy: crew was not amazing at all. basic.
Minusy: my luggage never arrived in Dhaka.
Opinia od -
5,0
Plusy: crew is mediocre. i flew buisiness class and the crew did a basic job. Qatar and Emirates treat business class far better than Kuwait Airways does.
Minusy: better service, care, follow up. kuwait airways also lost my luggage.
Opinia od -
10,0
Plusy: The economy seat comfortable.
Opinia od -
3,6
Plusy: I was happy that they didn't lose my luggage like they did on the way to Dhaka.
Minusy: Service is consistently poor and flight attendants don't seem to be trained at the level of Qatar and Emirates.
Opinia od -
4,3
Plusy: Kuwait Airways is steps behind Qatar and Emirates. The only thing i liked was the fact that business class was empty...but maybe there's a reason for that.
Minusy: Service on Kuwait Airways is poor in business class I didn't feel like we were in business class or treated that way. The flight attendants seemed very rushed and not necessarily attentive to us likeQatar and Emirates does. Furthermore, my checked bag never made it to my final destination.
Opinia od -
7,6
Plusy: The crew members were attentive, the seat was spacious.
Minusy: Movie selection and orderly handling boarding.
Opinia od -
5,0
Plusy: The crew was excellent
Minusy: Boarding delays, delayed departure.
Opinia od -
5,6
Plusy: Hi, Everything fine except the reserved food option was not available. We specifically asked for Jain food and booked it via manage booking on kuwait airways website. We saw the confirmation but it was not provided.
Minusy: Layover time for flight time to JFK from Kuwait is very short. It was chaotic and especially with kids.
Opinia od -
9,0
Plusy: Boarding time, crew was smart, and food was good !
Minusy: Maybe more movies in French or just the subtitles.
Opinia od -
10,0
Minusy: No thing
Opinia od -
10,0
Minusy: Very good service
Opinia od -
10,0
Plusy: I love having a legrest! Food was good, staff pleasant!
Minusy: A little hard to hear the movie, music playing on the plane competed with the movie audio.
Opinia od -
6,3
Plusy: The seats in business class were great!
Minusy: Once I arrived in Kuwait, there were no instructions by the crew on where to go to catch the connecting flight. I got lucky by asking somebody 2 hours later, and then they informed me I needed to take a bus to another Terminal, which was never explained by anybody.
Opinia od -
6,6
Plusy: Good legroom! And nice planes
Minusy: The boarding at JFK was a disaster. No organization and no instructions from the crew. Felt like a free for all.
Opinia od -
5,6
Minusy: Food should provide every 5 hrs
Opinia od -
7,3
Minusy: It's okay.
Opinia od -
10,0
Plusy: It was on amazing trip,crews was very courteous and the food was very good
Opinia od -
10,0
Plusy: Yes
Minusy: Nil
Opinia od -
8,6
Plusy: Services
Opinia od -
3,0
Plusy: Crew polite
Minusy: Blankets rationed, crew guessed at food, announcements in any of many languages, blankets shortage. I could go on.
Opinia od -
4,0
Minusy: Uncomfortable seats on newer aircraft. Polite staff, but food sketchy (crew did not know what they were serving- How does Shepherd's Pie become Lasagna?), blankets were seemingly only given to couples, water rationed? and announcements were randomly given in Arabic, Thai, English, German. Et cetera
Opinia od -
10,0
Plusy: It was awesome
Opinia od -
4,6
Plusy: Crew were great, seats were comfortable, Kuwait’s airport employees were really bad
Minusy: Personal attitudes of airport services
Opinia od -
10,0
Plusy: Seat
Opinia od -
5,6
Plusy: No
Minusy: Customer service food n seat comfort
Opinia od -
10,0
Plusy: Food
Minusy: Waiting time
Opinia od -
2,0
Plusy: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible
Opinia od -
2,0
Plusy: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible
Opinia od -
7,6
Good airlines in general
Plusy: The seat in Business Class was comfortable with lots of options. The food is good although we expected better for Business Class.
Minusy: My entertainment system console wasn’t working and a flight attendant wasn’t helpful. One particular flight attendant wasn’t friendly and seemed to have a sort of an attitude.
Opinia od -
8,0
Good airlines in general
Plusy: The seat was comfortable with enough leg room on the Exit row. The food is good.
Minusy: No entertainment whatsoever! Problematic for a 3.5 hour flight
Opinia od -
3,6
Ali and family
Plusy: To be honest nothing
Minusy: Flight was canceled because of technical problem and they delayed us for arround 11 hours till next flight. Though they have arranged for hotel stay but the manegement if the icedent was so poor in communication, transportation, and Timings.
Opinia od -
10,0
Spacious economy seats
Plusy: Nice and friendly flight attendants , great food and service
Minusy: Nothing to say
Opinia od -
2,0
Flight delayed
Minusy: Flight delayed, had to stay in an airport hotel like a prison. You cant go outside the hotel.
Opinia od -
8,6
Plusy: Check in service was good and time was fair Also when interring to the plane, good reception and crew welcoming the passengers
Minusy: No one helps on weighing the luggage’s specially with families as they have more luggage Also one of the crew was upset and was serving people unhappy
Opinia od -
4,0
Plusy: Airport hotel was well organized, efficient with good food
Minusy: Flight: - very delayed to leave with no updates - host and hostesses were very rude to both ourselves and other passengers when asked questions - ran out of chicken and veg options by the time reached the back of the plane and only had had lamb options left. Abysmal service considering a lot of Asian people don’t even eat lamb! Staff not helpful at all - sarcastically said ‘enjoy your meal’ and walked off - horrified by this remark! - freezing cold flight, when asked for a blanket they said they would give it to children first only and an hour later they still refused to give us one. Also it seemed like the louder you shouted the more likely you were to get what you want, terrible service Overall - not comfortable, small leg room, cold flight, no appropriate food options which can all be forgiven but foremost the staff were rude which is plain unacceptable. Dr P
Opinia od -
4,3
Poor service
Minusy: The hostess was rude when I asked a question. Took 2 hours to serve dinner and then didn't serve coffe or tea.
Opinia od -
3,6
Minusy: Delayed and missed a connecting flight. Had to buy a new ticket since earlier one was non refundable
Opinia od -
3,3
Bad customer care
Plusy: Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation.
Minusy: Customer care & poor management
Opinia od -
3,3
Poor customer care
Plusy: Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation
Minusy: Poor customer management
Opinia od -
4,6
We lost a complete day of our trip
Plusy: The crew was nice
Minusy: Our arrival time to Delhi got delayed for more than 28 hours. First they canceled our flight and gave us no other option than to take the same flight the next day. Then, the second flight was delayed for more than three hours.
Opinia od
-
10,0
Minusy: Thank to all staff
Opinia od -
9,6
Plusy: Amazing food. Nice flight attendants.
Opinia od -
10,0
Plusy: ye s
Minusy: keep
Opinia od -
10,0
Plusy: Yes and Clean
Opinia od -
10,0
Plusy: Food, crew
Minusy: Seat comfortable
Opinia od -
10,0
Plusy: Crew, Food, seat
Minusy: Seat cushion
Opinia od -
8,6
Plusy: The crew were really nice and kind and the comfort with the seat was also very good but if your aisle is not window it's really not easy for sleep
Minusy: The entertainment with movies and shows were outdated except a few. If only they had more options it would've been a great experience
Opinia od -
8,6
Minusy: As always it's going to be jetlag but the entertainment system program, if they only provided more options then it would've been great but the shows and movies were outdated except a few and it was a boring, tiring flight but overall with the crew and comfort was a great experience from Kuwait.
Opinia od -
10,0
Plusy: The economy seat comfortable.
Opinia od -
9,0
Plusy: Boarding time, crew was smart, and food was good !
Minusy: Maybe more movies in French or just the subtitles.
Opinia od -
10,0
Minusy: No thing
Opinia od -
10,0
Minusy: Very good service
Opinia od -
10,0
Plusy: I love having a legrest! Food was good, staff pleasant!
Minusy: A little hard to hear the movie, music playing on the plane competed with the movie audio.
Opinia od -
10,0
Plusy: It was on amazing trip,crews was very courteous and the food was very good
Opinia od -
10,0
Plusy: Yes
Minusy: Nil
Opinia od -
8,6
Plusy: Services
Opinia od -
10,0
Plusy: It was awesome
Opinia od -
10,0
Plusy: Seat
Opinia od -
10,0
Plusy: Food
Minusy: Waiting time
Opinia od -
10,0
Spacious economy seats
Plusy: Nice and friendly flight attendants , great food and service
Minusy: Nothing to say
Opinia od -
8,6
Plusy: Check in service was good and time was fair Also when interring to the plane, good reception and crew welcoming the passengers
Minusy: No one helps on weighing the luggage’s specially with families as they have more luggage Also one of the crew was upset and was serving people unhappy
Opinia od
-
8,0
Plusy: Everything was good.
Minusy: Had asked for wheelchair. It was not provided in Kuwait City.
Opinia od -
7,6
Minusy: Had asked for wheelchair which was not provided in Kuwait City
Opinia od -
8,3
Plusy: Very comfortable and smooth flight from boarding until landing
Minusy: entertainment choice could be more diverse and newer movies
Opinia od -
8,0
Plusy: Crews were nice
Opinia od -
6,6
Plusy: direct flight short distance
Minusy: the application food seat
Opinia od -
7,3
Plusy: YES
Opinia od -
7,6
Plusy: The crew members were attentive, the seat was spacious.
Minusy: Movie selection and orderly handling boarding.
Opinia od -
6,6
Plusy: Good legroom! And nice planes
Minusy: The boarding at JFK was a disaster. No organization and no instructions from the crew. Felt like a free for all.
Opinia od -
7,3
Minusy: It's okay.
Opinia od -
7,6
Good airlines in general
Plusy: The seat in Business Class was comfortable with lots of options. The food is good although we expected better for Business Class.
Minusy: My entertainment system console wasn’t working and a flight attendant wasn’t helpful. One particular flight attendant wasn’t friendly and seemed to have a sort of an attitude.
Opinia od -
8,0
Good airlines in general
Plusy: The seat was comfortable with enough leg room on the Exit row. The food is good.
Minusy: No entertainment whatsoever! Problematic for a 3.5 hour flight
Opinia od
-
5,0
Plusy: Staff was cordial and helpful. Food was decent and seating was reasonably comfortable
Minusy: Many features on entertainment system were non functional. Additionally, there was not enough variety and quantity as far as movie options were concerned
Opinia od -
2,0
Minusy: Food and service not good in flight
Opinia od -
3,3
Minusy: Crew was unfriendly
Opinia od -
4,6
Minusy: The staff was very rude and incorporative.
Opinia od -
4,0
Plusy: Kuwait airline did not even responded to the food request.
Opinia od -
2,0
Plusy: The flight got cancelled
Opinia od -
2,0
Plusy: crew was not amazing at all. basic.
Minusy: my luggage never arrived in Dhaka.
Opinia od -
5,0
Plusy: crew is mediocre. i flew buisiness class and the crew did a basic job. Qatar and Emirates treat business class far better than Kuwait Airways does.
Minusy: better service, care, follow up. kuwait airways also lost my luggage.
Opinia od -
3,6
Plusy: I was happy that they didn't lose my luggage like they did on the way to Dhaka.
Minusy: Service is consistently poor and flight attendants don't seem to be trained at the level of Qatar and Emirates.
Opinia od -
4,3
Plusy: Kuwait Airways is steps behind Qatar and Emirates. The only thing i liked was the fact that business class was empty...but maybe there's a reason for that.
Minusy: Service on Kuwait Airways is poor in business class I didn't feel like we were in business class or treated that way. The flight attendants seemed very rushed and not necessarily attentive to us likeQatar and Emirates does. Furthermore, my checked bag never made it to my final destination.
Opinia od -
5,0
Plusy: The crew was excellent
Minusy: Boarding delays, delayed departure.
Opinia od -
5,6
Plusy: Hi, Everything fine except the reserved food option was not available. We specifically asked for Jain food and booked it via manage booking on kuwait airways website. We saw the confirmation but it was not provided.
Minusy: Layover time for flight time to JFK from Kuwait is very short. It was chaotic and especially with kids.
Opinia od -
6,3
Plusy: The seats in business class were great!
Minusy: Once I arrived in Kuwait, there were no instructions by the crew on where to go to catch the connecting flight. I got lucky by asking somebody 2 hours later, and then they informed me I needed to take a bus to another Terminal, which was never explained by anybody.
Opinia od -
5,6
Minusy: Food should provide every 5 hrs
Opinia od -
3,0
Plusy: Crew polite
Minusy: Blankets rationed, crew guessed at food, announcements in any of many languages, blankets shortage. I could go on.
Opinia od -
4,0
Minusy: Uncomfortable seats on newer aircraft. Polite staff, but food sketchy (crew did not know what they were serving- How does Shepherd's Pie become Lasagna?), blankets were seemingly only given to couples, water rationed? and announcements were randomly given in Arabic, Thai, English, German. Et cetera
Opinia od -
4,6
Plusy: Crew were great, seats were comfortable, Kuwait’s airport employees were really bad
Minusy: Personal attitudes of airport services
Opinia od -
5,6
Plusy: No
Minusy: Customer service food n seat comfort
Opinia od -
2,0
Plusy: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible
Opinia od -
2,0
Plusy: I booked on your site and canceled the reservation on the same day and communicated with you by telephone and I was informed that the refund is within seven days and I have not received the amount yet, knowing that on Tuesday 8/1/2019 is the date of the flight that was booked, please return the amount to me as soon as possible
Opinia od -
3,6
Ali and family
Plusy: To be honest nothing
Minusy: Flight was canceled because of technical problem and they delayed us for arround 11 hours till next flight. Though they have arranged for hotel stay but the manegement if the icedent was so poor in communication, transportation, and Timings.
Opinia od -
2,0
Flight delayed
Minusy: Flight delayed, had to stay in an airport hotel like a prison. You cant go outside the hotel.
Opinia od -
4,0
Plusy: Airport hotel was well organized, efficient with good food
Minusy: Flight: - very delayed to leave with no updates - host and hostesses were very rude to both ourselves and other passengers when asked questions - ran out of chicken and veg options by the time reached the back of the plane and only had had lamb options left. Abysmal service considering a lot of Asian people don’t even eat lamb! Staff not helpful at all - sarcastically said ‘enjoy your meal’ and walked off - horrified by this remark! - freezing cold flight, when asked for a blanket they said they would give it to children first only and an hour later they still refused to give us one. Also it seemed like the louder you shouted the more likely you were to get what you want, terrible service Overall - not comfortable, small leg room, cold flight, no appropriate food options which can all be forgiven but foremost the staff were rude which is plain unacceptable. Dr P
Opinia od -
4,3
Poor service
Minusy: The hostess was rude when I asked a question. Took 2 hours to serve dinner and then didn't serve coffe or tea.
Opinia od -
3,6
Minusy: Delayed and missed a connecting flight. Had to buy a new ticket since earlier one was non refundable
Opinia od -
3,3
Bad customer care
Plusy: Hi, We had experienced a huge delay (over 8hrs) from JFK & transit in Kuwait was horrible. Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation.
Minusy: Customer care & poor management
Opinia od -
3,3
Poor customer care
Plusy: Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation
Minusy: Poor customer management
Opinia od -
4,6
We lost a complete day of our trip
Plusy: The crew was nice
Minusy: Our arrival time to Delhi got delayed for more than 28 hours. First they canceled our flight and gave us no other option than to take the same flight the next day. Then, the second flight was delayed for more than three hours.
Opinia od
Status lotu
Kuwait Airways - Mapa połączeń lotniczych
Popularne trasy
Kuwait Airways - Najpopularniejsze lotniska
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Informacje o liniach Kuwait Airways
- KU Kod IATA
- +49 69 242 9290 Tel.
- kuwaitairways.com Odwiedź