Znajdź tanie loty liniami Ukraine Intl Air

Minusy: Long line only 2 checking counters open. No self checkin. To get the boarding pass you had to go to separate office on 3rd floor, pay €20, one lady manually writes a receipt, back to checkin line.

eh

Plusy: apart from the fact that I got from point A to point B, there was nothing redeemable or positive about this experience.

Minusy: a cup of water. that's all.

never again

Plusy: nothing. not joking. apart from the fact that I got from point A to point B, there was nothing redeemable or positive about this experience.

Minusy: First, the last-minute 7 hour delay. An hour before we were due to board the plane we found out about the delay due to techical issues/ plane rotation, i.e. a problem entirely of UIA's own making. Second, zero customer service for our options as passengers to reschedule, re-route, or be reimbursed for our 7 hour delay (delays over 5 hours allow for full refunds according to UIA's own Air Passenger Rights on their website). Third a promised lunch during the delay was itself also delayed, this time by an hour an a half. Fourth, the flight experience itself. A 10.5 hour flight with no in seat monitors, no complementary beverages (only water), no pillow, horrible food, broken seats, no usb ports for charging devices, and freezing cabin conditions. I would hands down never fly with UIA again in my life.