Znajdź tanie loty liniami Ukraine Intl Air

Minusy: for 860$ include only one small cheeseburger and water

Looking to get a money from customers

Minusy: they charged  me €102 for my carry on? This all what I carry !! I should have  0ne 7kg km and one 5kg Its 7 kg and same weight in your instruction and I traveled  3 trip with the same bag with your Airline  *(canada to Kiev  . Kiev to Cyprus  . Cyprus to kiev ) No one charged  me or give me any complain  Is that new way to get money  from your costumers???? And that's in the gate after I checked in and

Plusy: Crew

Minusy: The plane was really old and all broken

Plusy: Crew was nice.

Minusy: They charged me double for a carry on suitcase and threatened me as I was boarding with calling security because I was arguing with them that I'd already paid for luggage...

Minusy: I paid for a carry on bag. Then at the airport in Kiev they charged me again (67 Euro) because I also had a small purse. This is a scam. Everyone should avoid flying Ukraine Airlines as long as they have this policy to cheat customers.

Minusy: Very long check-in line which went very slow because they charge for printing boarding passes and many people did not have theirs printed, leading to confusion. The fact that they charge for this is pretty ridiculous and scammy--I'm pretty sure they do it just to pull money from people who don't know any better. This information should be more readily available.

Minusy: Overall ok. Boarding went smoothly. Seat was cramped and there was a metal bar in front of my legs. The food was poor. I got some odd savory rice dish with raisins and two cubes of cheese. Make sure to bring snacks as it is a long flight. Most of the crew was hospitable but one stewardess was awfully crabby...

Plusy: Nothing

Minusy: seats and food

Plusy: Nothing I want my money back they didn’t let us Board our Kiev flight and we are stuck in Kiev and had to purchase an entirely new flight.

Minusy: They airline could let us board our flight.

Plusy: Had a row to myself...

Minusy: Connection was awful. Boarding was a mess. My luggage never arrived to Kiev. 12 hours after it hasn't even been located. Tomorrow I continue my trip and have no clue if how and when I will get my luggage. Seems like I might be 4 days without it. AND NOBODY CARES...

Plusy: Fast boarding

Minusy: Connection times food and service need improvement

Plusy: Not very much at all

Minusy: More seat room, better food, drop the damn Russian from announcements

Minusy: 24 hours was before flight was delayed 50 minutes and after when I was at airport an other 1 hour and 40 minutes delay , when You have a transfer flight to take it is not serious

Plusy: The flight was super fast

Minusy: The people are mean

Minusy: Airline thinks of ways to charge extra for everything.

Minusy: Flight was delayed by 4.5 hours!!! I missed my connection flight in New York and had to spend all night in terminal...w to wait for another connection flight. Did not sleep 2 nights in the row.

Minusy: 5 hours delay...

Plusy: Nothing

Minusy: Lost my luggage! Poor customer service! Will never use this company again!

Minusy: I was very disappointed for charging me one luggage - 60 euro.

Plusy: Nothing.

Minusy: If the crew would be nice to israeli people. And if the food was good.

If you charge me for something, I expect to receive it.

Plusy: Not much to like. Two days before my flight I went on UIA website to choose my seat. There were many seats to choose from, ranging in price from $10 up to $50. I choose seat 26B, a $50 seat, it was near an emergency exit and has plenty of leg room. I get to JFK and received my boarding pass and didn’t notice the seat was 31A. I board the plane, and see someone is in my seat, look at my ticket and see the seat number isn’t as I requested and paid for. So I take my seat in 31A and wait patiently for the stewardess.

Minusy: I didn’t like how the situation was handled. I had paid for seat 26B, and someone else was in my seat. The stewardess says there’s nothing she can do, the flight is full. I told her that I was fine sitting where I was, but I would like to be refunded for the seat that I reserved. Unfortunately for both of us, there was little that either of us could do to rectify the situation. I would have been satisfied with an explanation of whom I need to contact to ask for my refund, or have the situation brought to a managers attention that could help me. Overall it was poor customer service.

Plusy: Loved the food in the business class and the crew was awesome.

Minusy: Boarding was chaos, overcrowded. They at least should give priority for business class ticket holders, and have some form of boarding criterial

Plusy: Was a disaster

Minusy: You should flag that the luggage is not included in price when selling tickets.

Awful service , food from the flight menu did not exist

Minusy: I’ve waited for 2 hours into the flight to get a cup of water . And an hour more to buy a bottle of water. Staff was not nice .

Plusy: No customer service skills at all

Minusy: Ukraine is great when it comes to taking your money, but when you have an issue or can't find your bag, they will not compensate you

Plusy: Crew was ok.

Minusy: No food or drink onboard unless you pay. they will charge you for everything but when they lose your bag and you ask for compensation, they ignore your requests and you get nothing. Horrible airlines and don't really care about their customers

Plusy: Short layover

Minusy: Airport staff cannot fix ticket issues Bag has been lost for over 2 weeks and customer relations office advised me to wait 3 months before any compensation is even considered. Had to pay extra $240 to get on the flight because on one was available to correct a ticketing mistake. Horrible airlines

Plusy: The Ukraine airline did a sting operation and took 80 euro from everyone who had a bag that was a little bigger than a purse. Shame on them, will never fly with them again.

Minusy: Not stealing money could've been.better.

Plusy: Absolutely nothing

Minusy: Oh maybe not scamming their customers

Plusy: ABSOLUTELY NOTHING

Minusy: WORST EXPERIENCE I HAVE EVER HAD WHILE TRAVELING ABROAD. I would never ever recommend Ukraine airlines to anyone. my husband and I showed up at 2:13pm for our flight along with 8 other guest to the airline. All TEN of us were denied boarding and the supervisor refused to tell us why. SCAM SCAM SCAM

Plusy: Boarding was fine and crew was trying to facilitate and speed up the procedure.

Minusy: Food was gross , extremely uncomfortable seats, asked for blanket and airhostess said that’s it’s only for kids, unprofessional cabin crew, speaking too loud and candid with each other, they need to teach their cabin crew how to speak gentle with the passengers.

Minusy: Two flights on Ukraine Airlines and two late arrivals - both over 30-40 minutes late.

Plusy: Nice crew. Plan made it to the destination.

Minusy: Flight changed. Then late. My first experience could have been better.