Znajdź tanie loty liniami Shanghai Airlines

Terrible check-in

Minusy: We got problem when checking in, there was a group of people that didn’t allow us to do check in, and forced us to pay some amount to have another flight. Then we mis the flight. This could never happen to us or anyone but it did to me! We have to book new flight back to Bangkok. If Kayak authority see this message, please guide if we could have any compensation from missing the flight. We totally disappointed with Shanghai airport Thank you

Terrible customer service

Plusy: They wouldn't allow me on my flight from Shanghai to Los Angeles one an a half hours before my flight because they said that the gate had closed an hour and a half before the flight was set to depart. And the flight was delayed for an hour total Garbage. They sent me to a hotel in Shanghai and said I was booked the following morning. When I arrived the next day they didn’t have any information about my situation and wanted to charge me for a new business class seat.

Minusy: Customer service

The worst experience of my life

Plusy: I was treated horribly. This airline has no common decency or respect. Completely relived my honeymoon. You should stop working with this company immediately.

Minusy: Everything !! The worst customer service I’ve ever experienced.

Minusy: Plane is too small and bathrooms small chaotic bording

Plusy: Stewardesses hard working and nicer looking

Minusy: leg room was very poor.

Ugggg

Plusy: Clean plane, courteous attendants

Minusy: The 45 minute bus ride from the gate to the aircraft.....