Znajdź tanie loty liniami Precision Air

Plusy: Nice staff at Precision

Minusy: Every conceivable element, from the utter chaos of the airport to the challenge of navigating the check in to the quite warm cabin.

Minusy: I was told when I arrived that I have no seat in my booked flight, I have to reschedule and leave 8 hours later. Why let me start my trip is the knew I am going to set at the airport for hours after flying one leg.

Minusy: Poor service overall. Little empathy or care for passengers. Passengers are just a task to handle.

Plusy: Short flight

Minusy: Cramped

Minusy: Boarding was inefficient and crowded with two flights using same gate

Kilamanjaro pit stop

Minusy: Had to get off the plane and go through two security checks again in that airport.... and wait to get back on. Unorganised

Hot

Minusy: Sitting on the ground with no air and no info

at least you get free baggage, but don't count on running water

Plusy: I liked that we could take checked luggage without paying.

Minusy: I didn't like that there was no water in the bathroom and that there was only one bathroom in the whole plane at the back. The ground staff in Mwanza were just sitting around and not even directing us where to go for our luggage.

Minusy: Nothing dreadful but not great, on both flights both I and others had malfunctioning TV systems. Seats were just about okay. In general it was ok but not great

Probably the worst airline I've ever flown with.

Minusy: The plane was delayed by 2 hours. We ended up missing our connecting flight to Antananarivo. PrecisionAir staff kept reassuring us that we would be fine and would be able to catch our flight. Very very poor service and terrible experience. I will never fly with PrecisionAir ever again.

poor customer service, zero willingness to accommo

Plusy: When everything went as planned, the airline is fine

Minusy: As I arrived at the airport I received an email that my first segment was rescheduled (not delayed) 3 hours later. They did not try to call. There was no consideration for my second leg/segment, which I missed due to the schedule change, and it was the only flight of the day. It took them 2 hours to tell me if they would book me on another airline to try to make my connection, and by then it was too late. They tried to not give me a hotel room because it was a "technical" delay, and only after I showed them the email I received that it was a "schedule change" did they give me a hotel. They also didnt offer food vouchers for the 3+ hr delay until the airport restaurant asked FOR us. I was so frustrated by the lack of caring that I bought my own one way ticket home on another airline.

One of the worst airlines I've ever flown

Plusy: There was nothing about this airline that I remotely enjoyed- it was one disaster after another

Minusy: Precision Air is awful and should be ashamed of their "customer service". My inbound flight on Etihad was late arriving, which didn't leave me much time to process through immigration and make my flight, so when I missed my connection, I was forced to pay a "service fee" to get a ticket on the next flight. When I complained that it was not my fault due to my other flight being delayed and a long wait to get my visa, the agent replied "this isn't MY fault either!" This airline does not understand that every agent is a representative of their company- horrible service. Then after my trip, Precision Air I changed my outbound flight so it arrived 2 hours AFTER the next leg of my trip departed! They sent an email at midnight saying my flight had changed, but didn't bother to notice that this change would result in me missing my connection by over 2 hours. As there is only 1 flight a day on the other airline, I was forced to either be delayed by a full day, or purchase a one-way ticket on another airline to get home. I had a very important meeting the next day, so I was forced to spend an extra $350 on another airline to make it home. Precision Air is a horrible airline and I would NEVER fly with them again.

Plusy: The flight actually left on time and arrived with our luggage.

Minusy: Trip from hell on our previous Precision flight....

Horrible customer service

Minusy: Traveling with Precision Air simply a nightmare! Worst travel experience in over 20 years of flying. Staying at the airport for over 18 hours due to flight delays, was not the biggest problem. It's the lying and Total disregard of the customer. Apparently their flights off Nairobi are manned by KQ (another bogus airline!) and had no one in charge at the airport to set the right expectations leave alone care what we thought or expressed.

Lost Baggage

Minusy: Somehow my Baggage was lost and it took 5 days to delivered and it was tear down..

Plusy: Quick flight

Minusy: It was 2 hours delayed with only a days notice. I had beentraveling the days prior so it was a surprise.

Flight was delayed!

Minusy: We would've spent the afternoon in Zanzibar but instead ended up getting in at night.

Minusy: On the handwritten paper boarding pass I was given the same seat as another passanger. When I went to rectify the problem she gave me another seat but again didn't check and that was also occupied. Clearly there was no computerized system helping them to book in the flight: a bit ridiculous in this day and age. After all of that, our flight was cancelled and we had horrible aftercare experience. We were told we would get a refund but still nothing has come of that.

Terrible

Minusy: Our flight was canceled and we were put on a later flight which was a cheaper flight... they gave us zero compensation. So we paid a higher fare for a later flight. Absolutely ridiculous. We will be contacting constomer care to get a refund of the difference for our flights.

Crappy service!

Plusy: I absolutely hated precision air!

Minusy: I will never use Precision Air! They are absolutely horrible!!! A group of friends I was traveling with missed our flight even though we were in line 40 minutes early. When the agents finally came to the counter, they said I missed my flight and they weren't going to do anything. After some convincing, Fatmeh finally listened to us and took pity on us and helped us out! She was absolutely amazing! Other than Fatmeh in Dar Es Salaam, I have absolutely nothing good to say about this airline!

Minusy: I had to change my flight due to electrical issues within the airport of Zanzibar which made my wife and I miss our flight. We were not reimbursed the lost money since there was no customer service number to call to reschedule the flight. We were left with no choice but to purchase new flight tickets once the electrical problem was corrected.

Minusy: Flight was delayed. My wife and I weren't seated together. Flight was incredibly hot.

Poor overall flight

Plusy: Nothing

Minusy: Very high price for 11/2 hour flight! Extremely hot on board d-told stewardess but nothing was done. Gave us a tiny chicken sandwich , the size of a golf ball. Seats were tiny with no space!

Plusy: NOTHING !

Minusy: They lost my luggage going to AFRICA...didn't see the suitcase until 6 days later. When I received the suitcase, over $1000 in equipment was stolen , suitcase was all scrambled...I WAS ROBBED ! ...then on the return flight to HOUSTON, they lost my suitcase again ! W.T.F ?! No one has called me to apologize for anything ! I expect to be reimbursed for my loses, or I will sue the airline.

Lost luggage leaving us with $200 bill for taxi to

Minusy: Terrible service and semi abusive conditions at the Kilimanjaro airport when we asked about our luggage. My husband was harrassed about his passport while we waited in line for the luggage claim and then once we finally go through they have no luggage delivery so we had to pay $200 for a taxi to bring it to our hotel.

Minusy: We arrived at the counter only to be told that we needed a ticket number even though we had the confirmation number. We showed them the email itinerary that was sent to us by precision air. Not enough. They told us to go to the sales counter which was outside. They were of no help. We had go through security to come in again. This was all handled by Kenyan airlines. There was no representative of precision air present. Finally they made a phone call and got the conf number. Why didn't they do it to begin with. The lady was very uncooperative.

Minusy: flight was not listed on leader board. There was no staff anywhere after going through security to ask questions when the flight was delayed!

Maybe the only option

Plusy: The prices are reasonable, they use larger planes and they leave early if everyone is there.

Minusy: The website is miserable, I could not check in online nor find my booking. The flights change times frequently, and the boarding process is very disorderly. Although we had assigned seats, we were just told to sit anywhere. Also, the plane was sweltering hot, and the air blowers did not work. Again, probably the only option for our route, but not a very good one.

low frills airline - not much more than transporta

Plusy: flight was on time without much drama. Baggage arrived at Destination!

Minusy: cramped, smallest overhead luggage bins imaginable.

Minusy: Flight itself was actually pretty good. That is, once they found us in their system! For two days we were continually told we did not have tickets!!

Minusy: Bad landing, in fact the worst I've ever had.

Ok

Plusy: The check in took a lot of time There was a delay of 5 hours and it took 2 hours to tell us this

Plusy: It was on time

Minusy: The plane was extremely hot

Minusy: Kiedy przyjechałem, że nie ma miejsca na lot zarezerwowany, muszę zmienić harmonogram i opuścić 8 godzin później. Po co mogę rozpocząć podróż, wiedziałem, że na lotnisku będę wiedział, że po kilku godzinach przelatuję się w jedną nogę.

Minusy: Ogólny słaby serwis. Niewielka empatia lub troska o pasażerów. Pasażerowie to tylko zadanie, które należy wykonać.