Wynajmij samochód w mieście Nowy Jork z Hertz

Plusy: Nothing. The staff was rude, unhelpful, terrible overall. I literally did not even get my car after waiting for four hours.

Minusy: Every aspect could have been better. They made me wait for four hours after my scheduled pick up time, at that point I didn’t even need a car anymore. When I asked to cancel, the attendant rolled her eyes at me, looked at her coworker and mocked me, and then failed to promise I would get my money back. They wanted me to continue to wait “another hour and a half” but also didn’t promise I’d ever get the car. So I left, and had to wait on hold with the corporate office, explain, and ask for my money back. This office on 76th st in Manhattan should absolutely not be in business and is a total scam.

Minusy: Waiting for over 4 hours for my car. The rental location was a disaster. People were waiting there for hours and there were no cars. I am filing a formal complaint with Hertz. It was the worst rental experience of my life.

Plusy: Waited 1.5 hours for a car

Minusy: Faster check in / pickup, and longer times for drop off

Plusy: Drop off was super easy and they upgraded my car because they ran out of an economy vehicle

Minusy: waited over an hour and a half to pick up car even after prebooking and prepaying.

Minusy: They gave me a pick up time when they were closed so I couldn’t pick up my car. I called customer service to see if there was any cars to rent near me since there are a bunch of Hertz around. They said no and told me I should move my pick up date by a couple of days a d change my plans (which was impossible since I had this trip was planned around work). They also told me it would take 2+ weeks to get my refund back. They really couldn’t have cared less that they completely screwed me over and left me stranded

Minusy: They gave me a pick up time when they were closed so I couldn’t pick up my car. I called customer service to see if there was any cars to rent near me since there are a bunch of Hertz around. They said no and told me I should move my pick up date a change my plans (which was impossible since I had this trip was planned around work). They also told me it would take 2+ weeks to get my refund back. They really couldn’t have cared less that they completely screwed me over and left me stranded