Kod IATA | 9V |
---|---|
Trasy | 6 |
Najpopularniejsza trasa | Caracas–Santo Domingo Aeropuerto Internacional Las Américas |
Obsługiwane lotniska | 4 |
Najpopularniejsze lotnisko | Caracas |
Plusy: For the first time with this airline it take off At the time
Minusy: The confort in the seats
Plusy: The fly was cancelled 3 days before
Minusy: I will never fly again with this airline
Plusy: Horrible experience, lost fly because passenger had only a one way ticket. I bought a return fly and did not processed on time. I tried to cancel it and didn't let me, even though I bought it few minutes and never confirmed.
Minusy: By canceling the tickets and refunded me the money right away, knowing that it wasn't my fault the passenger was denied to board the plane and also having to buy a new round trip ticket.
Plusy: Horrible experience, Lost fly, at the counter they didn't allow the passenger to board because she had only a one way ticket and they required a round trip ticket, which we didn't know. You should not allow a sell of one way if the airline is not going to allow the passenger to fly. I tried to cance
Minusy: l and it didn't let me. I bought a return ticket to see of she could board the plane and it didn't process on time so she lost her fly. I tried to cancel the return ticket and it gave me confirmation of the buy with more than 8 hours in between. I bought a round trip ticket that confirmed in a coupl
Minusy: The people wouldn’t let us know exactly why we were late and most of the couldn’t speak Portuguese or English well
Plusy: Nice crew
Minusy: Very old planes, flight got delayed lost my connections and very bad information and help, had to stay in the airport for 6 hours to get a hotel
Un larga e espera por la escala en Barcelona
Plusy: El avión está bien mantenido
Minusy: Sale del aeropuerto nacíonal
Toma mucho tiempo, debido a la escala y la espera en Barcelona
El trato en la aduana es hostil
Bien
Plusy: Todo ok
Minusy: Todo ok
Horrible la espera no puede ser el abuso
Plusy: Mi madre espero más de 5 horas
Minusy: Terrible
On time
Plusy: Punctuality
Minusy: 0
Minusy: I lost the flight because I arrived to the airport 1/12 hours before taking off......
Plusy: Nothing
Minusy: Everything
Plusy: Nothing
Minusy: Everything
Plusy: Time of flight
Minusy: Boarding time
Boarding Service
Mealt
Plusy: I had the trip for the 23rd of May and I want it to change it for the 3rd of June I have to pay the fine of changing the date and they tall me that I could not change because somebody allready made the change and I lost my ticket I had to buy another ticket for the 3rd of June
I need an explanation for loosing my ticket
SAM
Plusy: Fast check in at airport and very fast and orderly boarding
Minusy: Just sodas, juice and water
I could not travel
Minusy: I wa going to change my flight for another day and they tall me that my tiket ws allready change and I have to by another ticket with you gys I want my miney back on the old ticket
Minusy: There was a 4 hour delay!!!! The flight that was at 4:30 pm took of at 8:00 pm
Plusy: Bueno con avior
Minusy: Bueno
GOOD
Plusy: FRIENDLY STAFF
GOOD SPECIAL SERVICE ASSISTANCE
Plusy: Nothing
Minusy: Delayed for more than 1 hour without any explanations. Lost a a flight connection to my final destiny and they didn’t take responsibility for it. The delayed was not because of eeather or anything like that. Nobody gave answers about what was happening and they just seem to not care at all. Worst airline ever.
Plusy: Punctuality
Minusy: Awful customer service, awful check in conditions at the Barcelona airport
Minusy: Late both flights. No excuses
Left on time, attendants always helpful and kind.
Plusy: Leaving on time and the flight was not full.
Good flight but not on time
Plusy: The crew was very professional and the flight was really good
Minusy: Not on time
Plusy: Boarding time on schedule
Minusy: Food was very simple. There’s no entertainment on the plane
Plusy: Retraso en la salida pautada, lo peor fue que tenía una conexión y a esta hora estoy en el aeropuerto tendré que dormir acá, ya que nadie se responsabilizo ni me brindaron la protección debida, porque tenía una conexión a orlando allá cual perdí con American Airlines
great airline
Plusy: the aircraft
AVIOR con retraso en vuelo internacional
Plusy: Debido a un retraso de 4 horas ya no hay nada que extraordinario que pudiera suceder, de resto, todo normal
Minusy: El vuelo se retrasó 4 horas,esto no debería de suceder
Delayed flight and lack of communication
Plusy: At least they managed to help us reach our final destination with no additional fees.
Minusy: 6 hours of delay. They made us lose a conection. Lack of communication about the magnitude of the delay.
Minusy: THE FLIGHT WAS CANCELED AND I HAD TO BUY ANOTHER TICKET BECAUSE I HAD TO GET TO MIAMI URGENTLY
Plusy: on time
Worse
Plusy: Nothing
Minusy: They change the flight 1 business days before the flight and the reason given was because the actual flight was full even thought the ticket was bought with 3 months of anticipation
Minusy: They change the flight 1 business days before the flight and the reason given was because the actual flight was full even thought the ticket was bought with 3 months of anticipation
Barcelona nightmare
Plusy: I
Minusy: I hetes the delay and the fact that most of them couldn’t give me a simple information of the reason why it was delayed. They didn’t speak English fluently nor had WiFi so that we could communicate with the family about it. The airport and the company didn’t give enough support whatsoever!
Plusy: buen avion
Minusy: la aeromoza y sobrecargos al parecer andan molestos, la atencion con mal tono, mal encarados, tropezaban y no habia cortesia, en fin muy pero muy mala
no hay entretenimiento
Minusy: sin aire, parecia in ventilador
Minusy: No entertainment
Poorly experience
Plusy: Nothing.
Minusy: I did not like anything about this trip. It was always delayed in Venezuela and due to the fact of that I lost my fly to Brazil and my other connections to Buenos Aires.
Overbooked and we were left behind!
Plusy: The flight was overbooked and we were not able to fly today, waiting to fly out tomorrow
Minusy: Overbooked and not able to fly today :(
We were NOT able to fly today Flight overbooked!
Plusy: We were NOT able to fly today Flight overbooked!
Minusy: We were NOT able to fly today Flight overbooked!
Buen avion! Ningun entretenimiento abordo
Plusy: Salio casi on time!
Minusy: Solo un baño funciono fue caotico
Buena
Plusy: Muy bien atendido
Minusy: Al abordar mal olor de los baños
Minusy: come ci comme ça (so so)
Minusy: At the airport (Barcelona) I felt like cattle in stockyard
Tiquete comprado doble
Minusy: No llego la notificacion al correo de la compra, por lo siguiente se compro por despegar internacional, la aerolinea dijo que reintegraban el dinero y hasta la fecha no ha llegado el reporte.
Everything was good
Plusy: Everything was perfect
Minusy: N/a
Worst flight ever
Plusy: Nothing
Minusy: 1. The ground attendant in Caracas was very nasty towards my wife and me, so much that she assigned our seats in different rows.
2. Upon arrival in Valencia we had to wait over 5 hora due to a late arrival plane from Curaçao with passengers for Bogota.
Just awful
Plusy: Never again will I fly with Avior
Minusy: Everything
You dont offer the option n/a
Plusy: The schedule of the trip.
Minusy: At least a snack
HORRIBLE SERVICE AT VALENCIA AIRPORT
Minusy: AFTER 3 Hours waiting in line and after being arrived at Airport with more than 4 hours prior departure the Station Manager CLOSE THE CHECKING PROCESS and say the Airline WILL NOT REIMBURST NOR PAY ANY TRAVEL EXPENSES and more than 15 paxes were denied to board!!! THAT IS DISRESPECTFULL!!!
Not a good flight
Plusy: Was put in emergency row with extra leg room.
Minusy: The plane was delayed 2 hours with no reasons given. The plane it self was very stinky the whole flight. It smelled like urine and smelly feet. There was no snacks provided, not even pretzels/nuts.
Plusy: The service y really good
Minusy: The zone 4 of the plane had a bad smelt
5-hour delay
Plusy: nothing
Minusy: everything
5-hour delay
Plusy: nothing
Minusy: everything
Worst flight ever.
Plusy: 5 hours delayed
Plusy: Worst airline ever.
Minusy: No food and drink. Terrible service.
Minusy: 2 horas de retardo en la salida. Y la comida muy mala.
7 horas de retraso
Plusy: Nada
Minusy: El peor vuelo de mi vida! 7 horas de retraso, perdi mi conexión