Alaska Airlines (AS)
Alaska Airlines (AS)
Alaska Airlines (AS)
Alaska Airlines (AS)
Alaska Airlines (AS)
Alaska Airlines (AS)
| Kod IATA | AS |
|---|---|
| Trasy | 436 |
| Najpopularniejsza trasa | Los Angeles–Seattle-Tacoma |
| Obsługiwane lotniska | 86 |
| Najpopularniejsze lotnisko | Seattle-Tacoma |
Minusy: Everything was perfect, from taking off to landing, very smooth. Sweet cabin crew. Thank you for a safe flight
Plusy: Great staff friendly and accommodating
Plusy: Nothing at all memorable
Nothing bad
Standard didn’t see much of them honestly
Minusy: Beverage and movie player service was quite a while after when I expected. Movies were very limited compared to other airlines, and a $10 fee.
The beverage/ food sales service did need to stop because of turbulence and didn’t restart fast enough for the passengers at the back of the plane that missed out. No water offered before landing, FYI. No blankie and pillow either.
Plusy: The male flight attendant was awesome. Didn't catch his name but he was super funny, witty and charming. The female flight attendant was equally wonderful. Just a wonderful crew. A great flight home after a perfect weekend getaway with a good friend who really needed it.
Minusy: Not much, really. There wasn't a sink in the lavatory on that particular aircraft, I guess due to size or some tradeoff consideration. There was antiseptic lotion though. Not a huge deal. I'm always not too crazy about how coach airline seats are designed, so nothing great there either but that's par for the industry so I can't single Alaska out. It was pretty solid all around. I really like Alaska in general. Somehow my seat selection for my initial flight from Portland, OR to Oakland, CA got clobbered and I got reassigned to the last row and couldn't recline my seat back much at all, which was annoying seeing as I purchased me and my buddy's seats way in advance. I put some time and effort selecting two aisle seats next to each other so that we could shoot the breeze on the flight down which didn't get to happen, and his seat selection remainded intact somehow even though I was the one that bought the tickets, but I've already lodged a complaint about that so I shouldn't really go into that here. The flight back from Sacramento was tip top actually, so really no complaints. 9.5 out of 10.
Plusy: Crew was super sweet and helpful.
Minusy: We left the gates an hour late!
Plusy: Everything
Minusy: Nothing
Plusy: The crew was amazing
Plusy: Very friendly and efficient crew
Minusy: Everything was great!
Plusy: Amazing crew
Minusy: Late departure
Plusy: Friendly crew
Good food
Plusy: I was in coach , they are always a little uncomfortable
Minusy: Cheaper flight
Plusy: Service
Minusy: Seat, IFE, leaving on time
Minusy: Delayed flight.
Minusy: Limited options of entertainment for a 10.5 hour flight. I was happy that I downloaded a lot of content on my devices before my trip. Everything on the flight had a purchase option but got rather spendy to get headphones, entertainment, additional food & drink.
Plusy: How safe and comforting it felt.
Minusy: More vegan options. Lol
Plusy: Overall the airline was fine. No gate issues, left on time and bag fees were $31/each. Also, they DID offer free wifi on the flight home which was nice.
Minusy: The seats arent very comfortable - but no big surprise there. Another downside, food solid out pretty quickly - would have been nice to have a bag of chips or something available for purchase...
Plusy: Nothing. Terrible customer service; horrible experience.
Minusy: Nothing. Terrible customer service; horrible experience.
Plusy: Crew was great, and I like having a plug for my laptop.
Minusy: WiFi at 6.50$ and hour is ridiculous. That should be the price for the whole flight or free (obviously heading that way).
Plusy: Fly monthly with Alaska and never let me down.
Minusy: Nothing
Minusy: Middle seats just suck, the food options could have been better for vegetarians
Plusy: Everything
Minusy: Nothing
Plusy: Flight crew was nice
Minusy: They were careless with our suitcases. When we got to Vancouver, we were missing wheels on our suitcases. 2 wheels on my husband's and 1 on mine. It made it horrible to pull the suitcases.
Plusy: Flight crew was nice.
Minusy: They were careless with our luggage. 2 wheels on my husband's suitcase and 1 on mine were broken off. We have flown before with other airlines, never has our property been damaged before.
Plusy: Timing of the flight was always good. Efficient flying. Crew was super helpful too even when passengers were a bit too much.
Plusy: Nothing
Minusy: Everything
Plusy: The flight attendants were very friendly and food for purchase was reasonably priced.
Minusy: There was no In Flight Entertainment seat back screens, which is unusual for a 5+ hour flight so the only way to watch anything was to download the GoGo app, which can only be downloaded on the ground and wasn’t even mentioned until after takeoff.
Minusy: I missed my flight and am still in Seattle! You should let people with connections which are already boarding off first. I could have made my flight. Customer service then refused to give me anything to eat and now I haven’t eaten all day.
Minusy: I missed my flight and am still in Seattle! You should let people with connections which are already boarding off first. I could have made my flight. Customer service then refused to give me anything to eat and now I haven’t eaten all day.
Plusy: Good professional experience.
Minusy: When will boarding and de-planing efficiencies next used?
Minusy: WIFI was not working
Minusy: Entertainment
Minusy: High price for mediocre seat
Plusy: I liked getting the $75 credit due to the extreme lateness of the flight.
Minusy: The passengers seemed a bit wound up after a 3 hour delay. When it was time for the safety review, several passengers were not listening to the attendants, and one attendant shouted "Hey, you need to listen. This is important. This is not a party bus." I understand her frustration, but her behavior was really unprofessional. I've been in customer service for years, and you never let your personal frustration show. She should have brought the behavior to the attention of the flight deck for the pilot to make an announcement, etc. Southwest attendants are always cool, calm and collected. I'll bear that in mind the next time I book.
Minusy: Great Boarding staff
Plusy: comfortable flight
Minusy: It was good service 4me...
Plusy: good flights
Minusy: EWR is a dump
Minusy: The wifi did not actually connect to the internet, most of the time.
Plusy: Crew was amazing, friendly, and helpful!
Minusy: We could have departed on time. The flight left 35 mins late
Minusy: no disappointment
Minusy: Delayed 3 hours
Plusy: I got on the plane efficiently.
Minusy: Crew would not allow rows of two to split and fill empty rows. I am not sure why, but that was really a crappy way to treat over-crowded passengers, also known as customers.
Plusy: Crew was great.
Minusy: I dislike cramped, crowded seating. Alaska could reconfigure and lose a row or two to allow for more leg room and customer comfort. I wouldn't fly Alaska if I had another choice.
Plusy: The crew was very friendly and there was a lot of space.
Minusy: Packed flight but the crew and ground staff opened to back door to board more easily. Thanks!
Minusy: They switched gates and were a half an hour late, it’s was chaotic
Minusy: Our flight from Dublin arrived late, we missed our connection to the Alaska airlines. Since the arrival from Dublin came into terminal 1 and our Alaska airlines flight was in terminal 6 we would most likely have not made our connection anyway. Since we had a 3rd party booking they could do nothing.
Plusy: Cool to get bonus points for the trip
Minusy: Would have been nice if flight attendants walked the aisle regularly during the red eye flight, I was very thirsty and in a window seat with 2 sleeping people...
Plusy: The boarding/unboarding process was very efficient. I’ve never unboarded such a large plane so quickly.
Minusy: The transfer between Alaska and ANA was a little more confusing than I’d like. We unboarded outside of the terminal and had to exit the terminal, come back through TSA and then find out gate.
Plusy: The crew was lovely
Minusy: Full flight, little storage space for bags
Plusy: The new seats are great - outlets and usb ports that actually work and seats that are comfortable. While I like having the entertainment screens provided, since I had a nice device to watch films, it was very pleasant. A couple of good films were available.
Minusy: I don't understand why the people who get seats in the rear of the plane have to board last. Not only do they have the discomfort of waiting to get on the plane and sitting in the back, but there is no room for carry on luggage by the time they get on. It seems like a double whammy.
Plusy: I like the spaciousness in the front for your feet.
Minusy: The flight lasted about 5 hours, but they only offered limited small snack (chip or granola bar) and some drinks. They have sandwich and other real food but it costs around $9.5. Some other airlines provide free full meal even the flight time was only 3 hours.
Plusy: Crew was friendly, great entertainment
Minusy: Temperature inside the plane was freezing cold, ran out of snacks & small bottled water for premium economy
Minusy: I’m disabled and was assisted from the pavement to the plane seat. Excellent all the way around.
Plusy: The crew was awesome, the flight was fast, and I made it home safe. I love Alaska Airlines!
Minusy: I wish there was free snacks for my 5-6 hour flight.
Plusy: Good boarding process even when every seat was full.
Minusy: More legroom. Not asking for a ton, but at least another 2 inches. My knees were killing me by the time we landed, & it was only a 3 hr flight.
Plusy: landed close to on time
Minusy: seat is uncomfortable, very basic first class amenities.
Plusy: Crew was nice
Minusy: Flight delayed, changed the seat I chose to a middle seat without telling me til I boarded.
Plusy: The plane was so comfy! I slept great! And the plane landed smoothly!
Minusy: First class next time
Plusy: We were in row 8 and the plane just wasn’t packed full. It’s just some uncomfortable when flights are booked to 110% capacity. Flight was smooth and the crew was super kind!
Minusy: The food options were great, the complimentary ones. The ones I paid for were gross. I would have preferred something cold to something everyone thinks should be warm and trying to play it off as cold! It was kinda gross. Overall, service made up for everything else!
Minusy: Nothing, it was great!
Minusy: Everything was perfect, from taking off to landing, very smooth. Sweet cabin crew. Thank you for a safe flight
Plusy: Great staff friendly and accommodating
Plusy: The male flight attendant was awesome. Didn't catch his name but he was super funny, witty and charming. The female flight attendant was equally wonderful. Just a wonderful crew. A great flight home after a perfect weekend getaway with a good friend who really needed it.
Minusy: Not much, really. There wasn't a sink in the lavatory on that particular aircraft, I guess due to size or some tradeoff consideration. There was antiseptic lotion though. Not a huge deal. I'm always not too crazy about how coach airline seats are designed, so nothing great there either but that's par for the industry so I can't single Alaska out. It was pretty solid all around. I really like Alaska in general. Somehow my seat selection for my initial flight from Portland, OR to Oakland, CA got clobbered and I got reassigned to the last row and couldn't recline my seat back much at all, which was annoying seeing as I purchased me and my buddy's seats way in advance. I put some time and effort selecting two aisle seats next to each other so that we could shoot the breeze on the flight down which didn't get to happen, and his seat selection remainded intact somehow even though I was the one that bought the tickets, but I've already lodged a complaint about that so I shouldn't really go into that here. The flight back from Sacramento was tip top actually, so really no complaints. 9.5 out of 10.
Plusy: Everything
Minusy: Nothing
Plusy: The crew was amazing
Plusy: Very friendly and efficient crew
Minusy: Everything was great!
Plusy: Friendly crew
Good food
Plusy: How safe and comforting it felt.
Minusy: More vegan options. Lol
Plusy: Crew was great, and I like having a plug for my laptop.
Minusy: WiFi at 6.50$ and hour is ridiculous. That should be the price for the whole flight or free (obviously heading that way).
Plusy: Fly monthly with Alaska and never let me down.
Minusy: Nothing
Plusy: Everything
Minusy: Nothing
Plusy: Timing of the flight was always good. Efficient flying. Crew was super helpful too even when passengers were a bit too much.
Plusy: Good professional experience.
Minusy: When will boarding and de-planing efficiencies next used?
Minusy: Great Boarding staff
Plusy: good flights
Minusy: EWR is a dump
Minusy: no disappointment
Plusy: The crew was very friendly and there was a lot of space.
Minusy: They switched gates and were a half an hour late, it’s was chaotic
Plusy: Cool to get bonus points for the trip
Minusy: Would have been nice if flight attendants walked the aisle regularly during the red eye flight, I was very thirsty and in a window seat with 2 sleeping people...
Plusy: The new seats are great - outlets and usb ports that actually work and seats that are comfortable. While I like having the entertainment screens provided, since I had a nice device to watch films, it was very pleasant. A couple of good films were available.
Minusy: I don't understand why the people who get seats in the rear of the plane have to board last. Not only do they have the discomfort of waiting to get on the plane and sitting in the back, but there is no room for carry on luggage by the time they get on. It seems like a double whammy.
Plusy: Crew was friendly, great entertainment
Minusy: Temperature inside the plane was freezing cold, ran out of snacks & small bottled water for premium economy
Minusy: I’m disabled and was assisted from the pavement to the plane seat. Excellent all the way around.
Plusy: The crew was awesome, the flight was fast, and I made it home safe. I love Alaska Airlines!
Minusy: I wish there was free snacks for my 5-6 hour flight.
Plusy: Good boarding process even when every seat was full.
Minusy: More legroom. Not asking for a ton, but at least another 2 inches. My knees were killing me by the time we landed, & it was only a 3 hr flight.
Plusy: The plane was so comfy! I slept great! And the plane landed smoothly!
Minusy: First class next time
Minusy: Nothing, it was great!
Plusy: Nothing at all memorable
Nothing bad
Standard didn’t see much of them honestly
Minusy: Beverage and movie player service was quite a while after when I expected. Movies were very limited compared to other airlines, and a $10 fee.
The beverage/ food sales service did need to stop because of turbulence and didn’t restart fast enough for the passengers at the back of the plane that missed out. No water offered before landing, FYI. No blankie and pillow either.
Plusy: Amazing crew
Minusy: Late departure
Plusy: I was in coach , they are always a little uncomfortable
Minusy: Cheaper flight
Minusy: Limited options of entertainment for a 10.5 hour flight. I was happy that I downloaded a lot of content on my devices before my trip. Everything on the flight had a purchase option but got rather spendy to get headphones, entertainment, additional food & drink.
Plusy: Overall the airline was fine. No gate issues, left on time and bag fees were $31/each. Also, they DID offer free wifi on the flight home which was nice.
Minusy: The seats arent very comfortable - but no big surprise there. Another downside, food solid out pretty quickly - would have been nice to have a bag of chips or something available for purchase...
Minusy: WIFI was not working
Minusy: Entertainment
Minusy: High price for mediocre seat
Plusy: comfortable flight
Minusy: It was good service 4me...
Minusy: The wifi did not actually connect to the internet, most of the time.
Plusy: Crew was amazing, friendly, and helpful!
Minusy: We could have departed on time. The flight left 35 mins late
Minusy: Packed flight but the crew and ground staff opened to back door to board more easily. Thanks!
Plusy: The crew was lovely
Minusy: Full flight, little storage space for bags
Plusy: We were in row 8 and the plane just wasn’t packed full. It’s just some uncomfortable when flights are booked to 110% capacity. Flight was smooth and the crew was super kind!
Minusy: The food options were great, the complimentary ones. The ones I paid for were gross. I would have preferred something cold to something everyone thinks should be warm and trying to play it off as cold! It was kinda gross. Overall, service made up for everything else!
Plusy: Crew was super sweet and helpful.
Minusy: We left the gates an hour late!
Plusy: Service
Minusy: Seat, IFE, leaving on time
Minusy: Delayed flight.
Plusy: Nothing. Terrible customer service; horrible experience.
Minusy: Nothing. Terrible customer service; horrible experience.
Minusy: Middle seats just suck, the food options could have been better for vegetarians
Plusy: Flight crew was nice
Minusy: They were careless with our suitcases. When we got to Vancouver, we were missing wheels on our suitcases. 2 wheels on my husband's and 1 on mine. It made it horrible to pull the suitcases.
Plusy: Flight crew was nice.
Minusy: They were careless with our luggage. 2 wheels on my husband's suitcase and 1 on mine were broken off. We have flown before with other airlines, never has our property been damaged before.
Plusy: Nothing
Minusy: Everything
Plusy: The flight attendants were very friendly and food for purchase was reasonably priced.
Minusy: There was no In Flight Entertainment seat back screens, which is unusual for a 5+ hour flight so the only way to watch anything was to download the GoGo app, which can only be downloaded on the ground and wasn’t even mentioned until after takeoff.
Minusy: I missed my flight and am still in Seattle! You should let people with connections which are already boarding off first. I could have made my flight. Customer service then refused to give me anything to eat and now I haven’t eaten all day.
Minusy: I missed my flight and am still in Seattle! You should let people with connections which are already boarding off first. I could have made my flight. Customer service then refused to give me anything to eat and now I haven’t eaten all day.
Plusy: I liked getting the $75 credit due to the extreme lateness of the flight.
Minusy: The passengers seemed a bit wound up after a 3 hour delay. When it was time for the safety review, several passengers were not listening to the attendants, and one attendant shouted "Hey, you need to listen. This is important. This is not a party bus." I understand her frustration, but her behavior was really unprofessional. I've been in customer service for years, and you never let your personal frustration show. She should have brought the behavior to the attention of the flight deck for the pilot to make an announcement, etc. Southwest attendants are always cool, calm and collected. I'll bear that in mind the next time I book.
Minusy: Delayed 3 hours
Plusy: I got on the plane efficiently.
Minusy: Crew would not allow rows of two to split and fill empty rows. I am not sure why, but that was really a crappy way to treat over-crowded passengers, also known as customers.
Plusy: Crew was great.
Minusy: I dislike cramped, crowded seating. Alaska could reconfigure and lose a row or two to allow for more leg room and customer comfort. I wouldn't fly Alaska if I had another choice.
Minusy: Our flight from Dublin arrived late, we missed our connection to the Alaska airlines. Since the arrival from Dublin came into terminal 1 and our Alaska airlines flight was in terminal 6 we would most likely have not made our connection anyway. Since we had a 3rd party booking they could do nothing.
Plusy: The boarding/unboarding process was very efficient. I’ve never unboarded such a large plane so quickly.
Minusy: The transfer between Alaska and ANA was a little more confusing than I’d like. We unboarded outside of the terminal and had to exit the terminal, come back through TSA and then find out gate.
Plusy: I like the spaciousness in the front for your feet.
Minusy: The flight lasted about 5 hours, but they only offered limited small snack (chip or granola bar) and some drinks. They have sandwich and other real food but it costs around $9.5. Some other airlines provide free full meal even the flight time was only 3 hours.
Plusy: landed close to on time
Minusy: seat is uncomfortable, very basic first class amenities.
Plusy: Crew was nice
Minusy: Flight delayed, changed the seat I chose to a middle seat without telling me til I boarded.
