Opinie pasażerów
Ogólna ocena
7,2
Dobry
Na podstawie 1 256 opinii
Ogólnie
7,3
Wejście na pokład
7,5
Komfort
6,8
Załoga
8,1
Rozrywka pokładowa
6,8
Jedzenie
6,5
Informacje Air Transat
| Kod IATA | TS |
|---|---|
| Trasy | 336 |
| Najpopularniejsza trasa | Toronto-Lester B. Pearson–Montreal Pierre Elliott Trudeau Intl |
| Obsługiwane lotniska | 72 |
| Najpopularniejsze lotnisko | Montreal Pierre Elliott Trudeau Intl |
Ostatnie opinie
- Wszystkie opinie
- Pozytywne
- Neutralne
- Negatywne
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2,0
Minusy: The staff did not want to accept my ticket purchased through kayak, told me that should have bought a ticket directly through air transat, and they told me to buy a new ticket elsewhere if I wanted to travel on that day. So I had to buy a same day ticket with air canada for an additional $900 CAD, and my ticket bought through kayak was useless, making me waste the entire cost of the ticket purchased through kayak.
Opinia od
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7,0
Minusy: Good tasted so bad, you should try to improve it.
Opinia od
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8,3
Minusy: There was a delay of 4 hours to board from Montreal to Paris. with not any justification or valuable reason from the crew.
Opinia od
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7,0
Plusy: The plane was on time. Crew was informative.
Minusy: Could be more careful loading the luggage. Watched one of my bags drop out of the plane while loading and damaged the bag. Not impressed!
Opinia od
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6,0
Minusy: Small seat, no entertainment, you have to buy blanket and headphones
Opinia od
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10,0
Plusy: I’m sure the flight was fabulous. You see, I wasn’t on it, didn’t book it and wasn’t even in London
Opinia od
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9,3
Plusy: Clean, comfortable, crew very helpful, punctuality....
Minusy: Space to carry-on
Opinia od
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10,0
Plusy: The flight was without a hitch. One of the washroom in the plane was out of service but it was a non-issue. My vegetarian meal was the same from my departure flight but still ok. The mac and cheese for kids meal was also not bad. Entertainment was also good. There were a lot of choices for all ages.
Minusy: We waited for a few minutes at the corridor for the shuttle to take us to the plane. Maybe there was only 1 shuttle instead of 2 to take the passengers.
Opinia od
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3,3
Plusy: Leg room was good
Minusy: Food was lacking or you had to pay for it, not great on a long haul. Terrible films And tiny chairs
Opinia od
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8,3
Plusy: Crew very kind, entertaining good
Minusy: Boarding process
Opinia od
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7,2
Plusy: The crew and counter check in were provided excellent customer service. Very impressed.
Minusy: My son and I are both 6’5” and the seat are too close together for leg comfort. Flying used to be about COMFORT for passengers. I paid for our seating thinking we would get extra legroom with emergency seating, I was disappointed.
Opinia od
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9,6
Plusy: I fly coach so no the seat is not comfortable. However the crew, food, and entertainment were great.
Opinia od
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5,0
Plusy: Crew were nice
Minusy: No entertainment system!
Opinia od
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8,0
Minusy: Crew in London that checks our boarding pass and passports to let us on the plane was quite rude to my family. Crew inside the plane was great!
Opinia od
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8,0
Plusy: Flight,crew, meal and entertainment were good.
Minusy: Our luggage was lost on our connecting flight in Montreal. Not happy with that. However, it was delivered to our home 2 days later.
Opinia od
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7,3
Plusy: getting off flight they didn't tell me at gate checkin that I needed a specific tag to receive my double stroller at the gate upon arrival to yyz. so I arrived with my twins and all our stuff to have to carry one of them and deal with all kinds of trouble until we wereat luggage pickup. HORRIBLE
Minusy: when gate checking strollers be more clear - I was travelling alone with twin 4 year olds ... to have to carry all the carry on luggage and deal with kids who are tired having the stroller after the flight at the gate would have been extra helpful which w=is what I had intended
Opinia od
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10,0
Plusy: Yes
Minusy: Free drinks
Opinia od
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8,6
Plusy: Crew was reasonable, seats not great.
Opinia od
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4,0
Minusy: We were fee'd to death. For example, this is the first time flying Air Transat where we had to pay extra for luggage and the cost was incredibly high! I feel ripped off.
Opinia od
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9,3
Plusy: The crew was nice and I felt very safe and cared for.
Minusy: The seat could have been more comfortable to sleep on
Opinia od
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9,3
Plusy: The crew was so accommodating! They took great care of us and provided us with a meal, drinks, and coffee in the morning. Such a great experience, will definitely fly with them again!
Minusy: The seats could have been a little comfier!
Opinia od
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7,0
Plusy: Comfortable seats; attentive crew.
Minusy: Cabin temperature; too cold.
Opinia od
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10,0
Minusy: To have known that you had to do security twice without leaving the boarding area.
Opinia od
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6,0
Plusy: The crew was great.
Minusy: The seat space was very narrow for an international flight.
Opinia od
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4,6
Plusy: The crew on the actual flight was excellent.
Minusy: The staff at the Toronto airport was rude The baggage policy was unclear and they had trouble answering our questions. We could have saved a good amount of money if the baggage policy was more clear and the staff could explain it. Using the term "Economy" for all flight categories is not helpful.
Opinia od
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7,3
Plusy: We were upgraded to premium economy for free at check-in. The crew was very kind
Minusy: We did not enjoy the entertaining system as the headphones were not complementary. The food was quite okay but quantity was sparce and no cheese provided. Also service was slow. Drinks were served 10 minutes after meal ☹️
Opinia od
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10,0
Plusy: Crew amazing. Passengers great
Minusy: Seats are way too small. Aisles way too tight. Recent acquisition by air Canada must improve passenger comfort.
Opinia od
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6,0
Plusy: Crew is nice.
Minusy: Had to wait 15 mins because our gate was in use. Seats are old and hard.
Opinia od
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4,6
Plusy: I liked having an empty seat next to me?
Minusy: As a big guy, the person in front of my was reclining, and literally dug into my knees. I'm 6'3" so I'm not like abnormally large, but yeah. If there was someone sitting next to me this flight would have been absolutely horrendous. Also, no radio? No TV, what is this? the 80s? Earlier?
Opinia od
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4,0
Plusy: The international flights are great. Domestic flight was terrible.
Minusy: The extra cost for luggage is excessive. It was $70 per bag Canadian going there and coming back it jumped to €60 per bag. Buyer beware they charge extra for everything! Domestic flights are mildly better than taking the bus. No inflight entertainment...you need to download the app and content too.
Opinia od
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3,6
Plusy: Crew was good
Minusy: Boarding was awful. One queue in a very small area for all passengers. Agent tried to charge us 150 GBP for 3 carry on bags which we had previously carried on for 2 other flights. Felt like extension until I pushed back.
Opinia od
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6,3
Plusy: The crew was very good.
Minusy: Food was terrible. The seat was hard and uncomfortable.
Opinia od
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6,0
Minusy: Newer aircraft
Opinia od
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9,3
Plusy: Exit row window seat with empty row beside me. Next to washroom. Got 2hours sleep. All I can ask for.
Minusy: Business class upgrade for free.
Opinia od
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4,6
Plusy: IFE, aircraft
Minusy: Comfort, food options
Opinia od
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8,0
Plusy: Flight arrived early, was uneventful with great helpful cabin staff. I did not eat so can’t rate the food, and there is no inflight wifi or screens so that is not applicable in rating my trip. Excellent short hop on a shiny new aircraft, with pretty tight seating.
Opinia od
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10,0
Plusy: Air Transat provide excellent service with affordable prices. I have arrived late to check-in desk due to unexpected traffic but Air Transat team was very supportive, even helped us to cross the customs in no-time until the gate of the plane without interrupting the flight time. Highly Recommended.
Opinia od
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7,0
Minusy: Exit seat wasnt a full exit seat just a slightly larger row and did not recline. Seats were smaller than usual too.
Opinia od
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7,0
Plusy: Loved the extra leg room.
Minusy: Food was horrible, had two bites and didn’t eat the rest.
Opinia od
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7,3
Plusy: L’équipage très serviable à l’ecoute et souriant
Minusy: Pas d’ecran dans les appuie tête devant pour l’entertainment. Le siege n’a aucun ajustement pour la tête Et aucune prise usb pour charger nos appareils
Opinia od
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6,5
Plusy: Quick flight
Minusy: More leg room
Opinia od
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5,0
Plusy: leg room in middle isle was great
Minusy: the flight attendant took boarding passes from my hand and did not return them back to me, upon entry. My mother had to take the boarding passes from flight attendant's hand.
Opinia od
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3,2
Plusy: Nothing
Minusy: Boarding took forever. Seats were tiny
Opinia od
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7,0
Plusy: Short flight. Crew was a bit loud but fine. Didnt have to pay for an exit row seat which was awesome. The flight actually arrived earlier than expected at our destination.
Opinia od
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3,0
Minusy: As wheelchair handicapped female why put me in a window seat? near constantly screeming and crying and unruly children? Most unhappy and stressful experience...
Opinia od
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3,0
Minusy: Travelled from Toronto,CA to Lyon, FR and wasn't pleased with service, food, no coffee available plus drinks were limited. And on top of that when I arrived in Lyon, my baggage wasn't delivered from Toronto (was told at baggage claim desk). I paid $70 dollars for something that didn't get delivered.
Opinia od
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7,0
Plusy: Seats were comfortable, even for economy
Minusy: It was cold the whole flight
Opinia od
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4,6
Plusy: Crew was good
Minusy: Old plane... not much room for legs and seating are uncomfortable! No personal entertainment système! Poor flight
Opinia od
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7,6
Minusy: We boarded late and arrived late.
Opinia od
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7,0
Minusy: Difficulties to going out of the airplane
Opinia od
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5,0
Plusy: There was an empty seat next to mine so could stretch my legs...
Minusy: Late departure, late arrival... Had to use a ptv which took forever. Had to run for connection flight.
Opinia od
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3,0
Plusy: Price
Minusy: Checking site was down Boarding was delayed because of crew forgot to tag Cary-on luggage for passengers, we had to all go off the plane to identify our luggage’s No space on the airplane, didn’t get to sit beside my wife. Would not recommend Pay the extra to go with a reputable airline.
Opinia od
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5,0
Plusy: Boarding was almost on time. Crew was good.
Minusy: Why did I pay additional $200 dollars to check 1 bag? $70 Canadian there, $50 pounds back (converted to $100 on my bank app.) Ridiculous won't be flying this airline again. Food was terrible - didn't eat. The crew didn't turn off the plane lights to MCR overnight flight, didn't sleep even 1 minute.
Opinia od
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8,6
Plusy: Crew very good, food was good, middle seat of 3 could have been a little more comfortable.
Opinia od
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6,0
Plusy: Crew was good
Minusy: Couldn’t fit my carry on in their plane so I was forced to check it, plane was very cold, very little to no leg room
Opinia od
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8,3
Plusy: The seat was nice
Minusy: Seat options could be better
Opinia od
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4,0
Plusy: Old plane so seat pitch was good
Minusy: Maintenance issues meant a 2 hour delay where we stayed on the plane
Opinia od
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5,6
Plusy: We enjoyed flying out of FLL instead of MIA and the time of the flight.
Minusy: Our stroller wasn’t delivered to us at the gate at arrival. Even though we left it at the door of the plane when we got in the plane. We addressed the issue with 3 staff members and the answer was that “we “ failed to requests it. This was a first for me!
Opinia od
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6,3
Plusy: The crew was good.
Minusy: Food.
Opinia od
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6,6
Plusy: The crew service was polite and efficient. As I have long legs, the distance between seats means I can't move around much.
Minusy: Travelling in economy class means the food is okay but not great. It used to be better a few years ago before the intense competition between airlines for passengers.
Opinia od
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10,0
Plusy: I’m sure the flight was fabulous. You see, I wasn’t on it, didn’t book it and wasn’t even in London
Opinia od
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9,3
Plusy: Clean, comfortable, crew very helpful, punctuality....
Minusy: Space to carry-on
Opinia od
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10,0
Plusy: The flight was without a hitch. One of the washroom in the plane was out of service but it was a non-issue. My vegetarian meal was the same from my departure flight but still ok. The mac and cheese for kids meal was also not bad. Entertainment was also good. There were a lot of choices for all ages.
Minusy: We waited for a few minutes at the corridor for the shuttle to take us to the plane. Maybe there was only 1 shuttle instead of 2 to take the passengers.
Opinia od
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9,6
Plusy: I fly coach so no the seat is not comfortable. However the crew, food, and entertainment were great.
Opinia od
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10,0
Plusy: Yes
Minusy: Free drinks
Opinia od
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8,6
Plusy: Crew was reasonable, seats not great.
Opinia od
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9,3
Plusy: The crew was nice and I felt very safe and cared for.
Minusy: The seat could have been more comfortable to sleep on
Opinia od
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9,3
Plusy: The crew was so accommodating! They took great care of us and provided us with a meal, drinks, and coffee in the morning. Such a great experience, will definitely fly with them again!
Minusy: The seats could have been a little comfier!
Opinia od
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10,0
Minusy: To have known that you had to do security twice without leaving the boarding area.
Opinia od
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10,0
Plusy: Crew amazing. Passengers great
Minusy: Seats are way too small. Aisles way too tight. Recent acquisition by air Canada must improve passenger comfort.
Opinia od
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9,3
Plusy: Exit row window seat with empty row beside me. Next to washroom. Got 2hours sleep. All I can ask for.
Minusy: Business class upgrade for free.
Opinia od
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10,0
Plusy: Air Transat provide excellent service with affordable prices. I have arrived late to check-in desk due to unexpected traffic but Air Transat team was very supportive, even helped us to cross the customs in no-time until the gate of the plane without interrupting the flight time. Highly Recommended.
Opinia od
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8,6
Plusy: Crew very good, food was good, middle seat of 3 could have been a little more comfortable.
Opinia od
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7,0
Minusy: Good tasted so bad, you should try to improve it.
Opinia od
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8,3
Minusy: There was a delay of 4 hours to board from Montreal to Paris. with not any justification or valuable reason from the crew.
Opinia od
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7,0
Plusy: The plane was on time. Crew was informative.
Minusy: Could be more careful loading the luggage. Watched one of my bags drop out of the plane while loading and damaged the bag. Not impressed!
Opinia od
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8,3
Plusy: Crew very kind, entertaining good
Minusy: Boarding process
Opinia od
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7,2
Plusy: The crew and counter check in were provided excellent customer service. Very impressed.
Minusy: My son and I are both 6’5” and the seat are too close together for leg comfort. Flying used to be about COMFORT for passengers. I paid for our seating thinking we would get extra legroom with emergency seating, I was disappointed.
Opinia od
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8,0
Minusy: Crew in London that checks our boarding pass and passports to let us on the plane was quite rude to my family. Crew inside the plane was great!
Opinia od
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8,0
Plusy: Flight,crew, meal and entertainment were good.
Minusy: Our luggage was lost on our connecting flight in Montreal. Not happy with that. However, it was delivered to our home 2 days later.
Opinia od
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7,3
Plusy: getting off flight they didn't tell me at gate checkin that I needed a specific tag to receive my double stroller at the gate upon arrival to yyz. so I arrived with my twins and all our stuff to have to carry one of them and deal with all kinds of trouble until we wereat luggage pickup. HORRIBLE
Minusy: when gate checking strollers be more clear - I was travelling alone with twin 4 year olds ... to have to carry all the carry on luggage and deal with kids who are tired having the stroller after the flight at the gate would have been extra helpful which w=is what I had intended
Opinia od
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7,0
Plusy: Comfortable seats; attentive crew.
Minusy: Cabin temperature; too cold.
Opinia od
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7,3
Plusy: We were upgraded to premium economy for free at check-in. The crew was very kind
Minusy: We did not enjoy the entertaining system as the headphones were not complementary. The food was quite okay but quantity was sparce and no cheese provided. Also service was slow. Drinks were served 10 minutes after meal ☹️
Opinia od
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8,0
Plusy: Flight arrived early, was uneventful with great helpful cabin staff. I did not eat so can’t rate the food, and there is no inflight wifi or screens so that is not applicable in rating my trip. Excellent short hop on a shiny new aircraft, with pretty tight seating.
Opinia od
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7,0
Minusy: Exit seat wasnt a full exit seat just a slightly larger row and did not recline. Seats were smaller than usual too.
Opinia od
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7,0
Plusy: Loved the extra leg room.
Minusy: Food was horrible, had two bites and didn’t eat the rest.
Opinia od
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7,3
Plusy: L’équipage très serviable à l’ecoute et souriant
Minusy: Pas d’ecran dans les appuie tête devant pour l’entertainment. Le siege n’a aucun ajustement pour la tête Et aucune prise usb pour charger nos appareils
Opinia od
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7,0
Plusy: Short flight. Crew was a bit loud but fine. Didnt have to pay for an exit row seat which was awesome. The flight actually arrived earlier than expected at our destination.
Opinia od
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7,0
Plusy: Seats were comfortable, even for economy
Minusy: It was cold the whole flight
Opinia od
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7,6
Minusy: We boarded late and arrived late.
Opinia od
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7,0
Minusy: Difficulties to going out of the airplane
Opinia od
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8,3
Plusy: The seat was nice
Minusy: Seat options could be better
Opinia od
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6,6
Plusy: The crew service was polite and efficient. As I have long legs, the distance between seats means I can't move around much.
Minusy: Travelling in economy class means the food is okay but not great. It used to be better a few years ago before the intense competition between airlines for passengers.
Opinia od
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2,0
Minusy: The staff did not want to accept my ticket purchased through kayak, told me that should have bought a ticket directly through air transat, and they told me to buy a new ticket elsewhere if I wanted to travel on that day. So I had to buy a same day ticket with air canada for an additional $900 CAD, and my ticket bought through kayak was useless, making me waste the entire cost of the ticket purchased through kayak.
Opinia od
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6,0
Minusy: Small seat, no entertainment, you have to buy blanket and headphones
Opinia od
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3,3
Plusy: Leg room was good
Minusy: Food was lacking or you had to pay for it, not great on a long haul. Terrible films And tiny chairs
Opinia od
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5,0
Plusy: Crew were nice
Minusy: No entertainment system!
Opinia od
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4,0
Minusy: We were fee'd to death. For example, this is the first time flying Air Transat where we had to pay extra for luggage and the cost was incredibly high! I feel ripped off.
Opinia od
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6,0
Plusy: The crew was great.
Minusy: The seat space was very narrow for an international flight.
Opinia od
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4,6
Plusy: The crew on the actual flight was excellent.
Minusy: The staff at the Toronto airport was rude The baggage policy was unclear and they had trouble answering our questions. We could have saved a good amount of money if the baggage policy was more clear and the staff could explain it. Using the term "Economy" for all flight categories is not helpful.
Opinia od
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6,0
Plusy: Crew is nice.
Minusy: Had to wait 15 mins because our gate was in use. Seats are old and hard.
Opinia od
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4,6
Plusy: I liked having an empty seat next to me?
Minusy: As a big guy, the person in front of my was reclining, and literally dug into my knees. I'm 6'3" so I'm not like abnormally large, but yeah. If there was someone sitting next to me this flight would have been absolutely horrendous. Also, no radio? No TV, what is this? the 80s? Earlier?
Opinia od
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4,0
Plusy: The international flights are great. Domestic flight was terrible.
Minusy: The extra cost for luggage is excessive. It was $70 per bag Canadian going there and coming back it jumped to €60 per bag. Buyer beware they charge extra for everything! Domestic flights are mildly better than taking the bus. No inflight entertainment...you need to download the app and content too.
Opinia od
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3,6
Plusy: Crew was good
Minusy: Boarding was awful. One queue in a very small area for all passengers. Agent tried to charge us 150 GBP for 3 carry on bags which we had previously carried on for 2 other flights. Felt like extension until I pushed back.
Opinia od
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6,3
Plusy: The crew was very good.
Minusy: Food was terrible. The seat was hard and uncomfortable.
Opinia od
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6,0
Minusy: Newer aircraft
Opinia od
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4,6
Plusy: IFE, aircraft
Minusy: Comfort, food options
Opinia od
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6,5
Plusy: Quick flight
Minusy: More leg room
Opinia od
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5,0
Plusy: leg room in middle isle was great
Minusy: the flight attendant took boarding passes from my hand and did not return them back to me, upon entry. My mother had to take the boarding passes from flight attendant's hand.
Opinia od
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3,2
Plusy: Nothing
Minusy: Boarding took forever. Seats were tiny
Opinia od
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3,0
Minusy: As wheelchair handicapped female why put me in a window seat? near constantly screeming and crying and unruly children? Most unhappy and stressful experience...
Opinia od
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3,0
Minusy: Travelled from Toronto,CA to Lyon, FR and wasn't pleased with service, food, no coffee available plus drinks were limited. And on top of that when I arrived in Lyon, my baggage wasn't delivered from Toronto (was told at baggage claim desk). I paid $70 dollars for something that didn't get delivered.
Opinia od
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4,6
Plusy: Crew was good
Minusy: Old plane... not much room for legs and seating are uncomfortable! No personal entertainment système! Poor flight
Opinia od
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5,0
Plusy: There was an empty seat next to mine so could stretch my legs...
Minusy: Late departure, late arrival... Had to use a ptv which took forever. Had to run for connection flight.
Opinia od
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3,0
Plusy: Price
Minusy: Checking site was down Boarding was delayed because of crew forgot to tag Cary-on luggage for passengers, we had to all go off the plane to identify our luggage’s No space on the airplane, didn’t get to sit beside my wife. Would not recommend Pay the extra to go with a reputable airline.
Opinia od
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5,0
Plusy: Boarding was almost on time. Crew was good.
Minusy: Why did I pay additional $200 dollars to check 1 bag? $70 Canadian there, $50 pounds back (converted to $100 on my bank app.) Ridiculous won't be flying this airline again. Food was terrible - didn't eat. The crew didn't turn off the plane lights to MCR overnight flight, didn't sleep even 1 minute.
Opinia od
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6,0
Plusy: Crew was good
Minusy: Couldn’t fit my carry on in their plane so I was forced to check it, plane was very cold, very little to no leg room
Opinia od
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4,0
Plusy: Old plane so seat pitch was good
Minusy: Maintenance issues meant a 2 hour delay where we stayed on the plane
Opinia od
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5,6
Plusy: We enjoyed flying out of FLL instead of MIA and the time of the flight.
Minusy: Our stroller wasn’t delivered to us at the gate at arrival. Even though we left it at the door of the plane when we got in the plane. We addressed the issue with 3 staff members and the answer was that “we “ failed to requests it. This was a first for me!
Opinia od
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6,3
Plusy: The crew was good.
Minusy: Food.
Opinia od
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YYZ
435
Marsylia
MRS
Montreal
YUL
603
Nantes
NTE
Montreal
YUL
154
Montreal
YUL
Bruksela
BRU
400
Montreal
YUL
Rzym
FCO
382
Montreal
YUL
Madryt
MAD
488
Toronto
YYZ
Paryż
CDG
182
Toronto
YYZ
Glasgow
GLA
Air Transat - Najpopularniejsze lotniska
- Lotnisko Montreal Pierre Elliott Trudeau Intl (YUL)
- Lotnisko Toronto-Lester B. Pearson (YYZ)
- Lotnisko Cancun (CUN)
- Lotnisko Vancouver Intl (YVR)
- Lotnisko Punta Cana (PUJ)
- Lotnisko Quebéc-Jean Lesage (YQB)
- Lotnisko Paryż Charles de Gaulle (CDG)
- Lotnisko Fort Lauderdale/Hollywood (FLL)
- Lotnisko Varadero Juan Gualberto Gomez (VRA)
- Lotnisko Londyn-Gatwick (LGW)
- Lotnisko Puerto Vallarta Ordaz (PVR)
- Lotnisko Cayo Coco (CCC)
- Lotnisko Calgary (YYC)
- Lotnisko Santa Clara (SNU)
- Lotnisko Holguín Frank Pais (HOG)
Informacje o liniach Air Transat
- TS Kod IATA
- +1-514-636-3630 Tel.
- airtransat.com Odwiedź
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