Znajdź tanie loty liniami Air India

Excellent food, mediocre service.

Plusy: Boy oh boy, the meal on this flight was delicious - I wish I could have had this earlier in life!

Minusy: The flight attendants in this particular flight made it a point to act coldly towards the people in economy - I don't care too much for that - a simple smile goes a long way, but there were none. The plane was doing "final call" for boarding 50 minutes prior to the departure time so we rushed to the gate. Once on the plane, we waited uncomfortably for roughly an hour before taking off.

Broken and careless

Plusy: I loved the food! It tantalized my taste buds. I also like that I was able to sit in the seats I reserved online.

Minusy: The plane was a mess - there was trash on the floor throughout the entire plane, and flight attendants just ignored it. I don't mean one little piece of paper...I mean actual garbage littering the walkways. Flight attendants were scarce during the flight. The entertainment systems were terrible. My touchscreen was broken and the selection button on the remote didn't work, and my wife had a broken remote as well. I specifically selected Air India over several other reputable airlines, but I feel a bit ripped off. For a short flight these things aren't a big issue, but for a 13.5 hour flight I must have quality and reliability. Next time I will book with Emirates.

Plusy: Nothing

Minusy: Clogged toilets dirty floors shabby seats broken chairs awful customer service

Good seats. Mediocre experience.

Plusy: seats are good.

Minusy: No baggage handling protocol. Had to wait over 1 hour for luggage.

Very uncomfortable and rude Experience

Plusy: Food

Minusy: Rudeness and partiality

Broken seats, entertainment system down ,torn carpet seat cushions

Minusy: The seats were broken with large cracks visible. The arm rest was also broken with a metal protruding out. There were many seats in the same broken state. The entertainment system in my seat was not working. The quality for the aircraft was not great and seemed very old.