Znajdź tanie loty liniami Air India

Plusy: The timings were the best

Minusy: Crew can be more friendly and interact work smile, food was stale and lot of scope for improvement and the entertainment consoles werent working

Plusy: It is very wonderful. I like it so much.

Minusy: I think food is very important. We want every thing cleanly

Plusy: Nothing

Minusy: Everything

Plusy: Crew was okay. Light for service at seat did not work so if I needed something I would have to get up to get it.

Minusy: The food from Bombay to Rajkot can be better

Plusy: Crew was very polite.

Minusy: Seat was uncomfortable. PA system was inaudible. Plane smelled unpleasant. Waited on the tarmac for 45. Waited for checked bag for 45 minutes.

Minusy: The entertainment screens did not work during the entire flight, even after a reset. The plane was falling apart, with peeling paint and creaking noises during every movement.

Plusy: Aircraft and schedule

Minusy: Entertainment and food could have been better. Not lot of options in the entertainment. Indian food offered in other airlines such as Emirates and British Airways have been better than what has been offered in native Air India flight

Minusy: Seat quality, on time departure and arrival and food Quality

Plusy: We didn't like anything. We booked the ticket in advance, and they didn't inform us about the time change (plane departed 2 hours earlier than the mentioned time in the ticket). On top of that, the staffs were rude and blamed us for missing flight. After a lengthy discussion, they booked for the next flight. For the next flight (1 am), we waited for the wheelchair after getting the ticket to get to the TSA clearance area before boarding the aircraft. After 2 hours wait, one of the airport staff asked to walk to the security area (several senior passengers had difficulty walking) because it was too close to the boarding time, and no one came with the wheelchair. Very disappointing experience with Air India!

Minusy: Everything from the basic! The staff surely needs a prompt training in customer service and teach them how to communicate courteously with customers. Need more training to handle issues similar to what we faced, learn how to escalate to their supervisors rather than standing and smiling, and saying that "we cannot do anything at this time." Teach them how to offer free upgrades in this situation, even for the next flight or future flights.

Minusy: The food can be better. There was no proper message regarding delay.

Minusy: The plane was not cleaned appropriately. The staff did not arrive to open the plane when we arrived in Mumbai

Plusy: If parents are traveling alone, then it is okay

Minusy: No Entertainment, TV was not working

Minusy: The online check in wasn’t working and so the only seats available were the worst. I was told by staff that the website is often not working so you have to keep trying over and over. This is very time consuming and inconvenient. I was directed to the general boarding queue despite having a business class ticket. Food service was only after takeoff then there were no snacks available for about eight hours. Some of the televisions were not working. There was a drip from the air conditioner in the adjacent seat. Cabin crew did not respond to calls sometimes. The seat was uneven when reclining.

Plusy: Flight was able to reach on time inspite of late start

Minusy: Food, service, entertainment system in flight were in despicable shape Staff not courteous at all

Plusy: The flight was quick and short after take-off.

Minusy: The flight was delayed by 1.5 hours because they waited for some passengers from a connected flight which was delayed. We just sat there in the aircraft after boarding. Food was poor and though this was a morning flight, there was no coffee/tea.

Minusy: The delay in departure and sitting in the aircraft with no air conditioning was very uncomfortable.

Minusy: Better quality of food

Plusy: Nothing!

Minusy: Everything!

Minusy: Delay

Plusy: Movies

Minusy: Flight attendants that do cater your needs

Minusy: Timeliness

Plusy: Nothing. I will never fly Air India again.

Minusy: The food was terrible and I got food poisoning. When I collected my luggage at the baggage terminal, someone in charge of food or luggage had spilled curry sauce ALL OVER my suitcase - I had to throw it away. Many of the in-flight screens didn’t work, and the stewardesses were lazy and inattentive.

Minusy: The remote was not working to use the TV at seat number 43E. We asked the crew staff to check but he never came back. Another thing is Baggage. It has been almost 45 minutes now but our luggage is not on the belt as well as a lot of other passengers.

Plusy: Food was good

Minusy: Terrible communication about what terminal and gate to go to!

Plusy: Every thing SoSo Flight delay No proper signs where to go No courtesy of staff

Minusy: Cortese staff more helpful in answering to customer I had less weight in checked baggage requested agent if I could check in my small had bag which would have made it 27 kg total ( 2 kg more than allowed wt of checked baggage ) but no carry on Was spoken to very rude with agent

Minusy: Everything can be upgraded as nothing works in air india. Bathrooms are always either flooded or so dirty. Need more hygienic way of traveling.

Minusy: There was no flight information working. Food was way too less in terms of both quantity and frequency (number of meals).

Minusy: TV screens did not work at all. For a 15 hour flight this is the worst thing possible. How do u kill time !!!! Food could have been better. The first meal was so less in quantity. I was so hungry but they didnt have more to give.

Plusy: Seat was very spacious

Minusy: The plane showed its age. In flight entertainment screens werent working for most seats

Plusy: Flight not full

Minusy: Rude flight attendants. Poor service. Late flight. Poor food. Dehydration. Poor drinks. Poor entertainment.

Plusy: Nothing

Minusy: Food and Seats

Plusy: Bad Food

Minusy: They bumped me and put me on a later flight. Yikes

Plusy: That I got from Pune to New Delhi

Minusy: The flight was delayed by an hour and 10 mins and no announcements at Pune airport. Cabin crew seemed welcoming when entering the aircraft but was very crude in the way food was served and didn't really care. Just wanted to get it all over with and go home it seemed.

Plusy: 1.The crew was average. the seat comfort is different in different rows as far as legroom is concerned. 2. The crew member was not aware of the procedure involved in passengers involved transfers to various destinations after landing at New Delhi. They misguided some passengers(including me) directing them to exit through emmigration procedure, collect the baggage and report at domestic transfer desk. we had been issued Transfer Boarding Pass at Chicago itself for our connection flight to Bengaluru.There was no need to go through the emmigration at New Delhi and collect the baggage. The baggage collection procedure was a hell of a business. This can be verified from the various registers maintained at domestic transfer desk. it took almost 3 hours for getting the luggage going through the customs etc, 4. At the arrival lounge there was no AIR INDIA HELP DESK or representative to guide the passengers. Similarly, the sign board only displayed transfers/baggage claims arrows. and the suddenly one finds a sign board displaying domestic transfers. At this point confusion arises as the passengers disembarked from international flights are required to go to international transfers where there is no requirements for emmigration and baggage collection as the emmigration procedures take place at final destination if it has the facilities. 3, The numbers of passengers affected may be verified from the various registers at the airport. On three registers kept at various entry points, we had to make entries as regards passport No. baggage tag No. Fligh No. etc, etc.

Minusy: WE received an email from AIR INDIA that our connecting Flight AI 174 from New Delhi to Bengaluru has been cancelled due to operational reasons. The new connecting flight is AI 1174 from New Delhi to Bengaluru. 2. While checking in at Chicago we were issued Transfer boarding passes for second leg of journey from New Delhi to Bengaluru. It displayed Flight No. AI 174, instead of AI 1174. When this was brought to the notice of the official at the counter at Chicago airport he told in their computer there is no change. The baggage tags also displayed AI 174. 3. After alighting at New Delhi and going through all the hell when we checked in at domestic transfer desk, the official observed that out Transfer Boarding passes for Delhi-Bengaluru sector is for AI 174 and the luggage ( four bags) also contained the same flight number AI 174. 4, we were told we will now be issued new boarding passes for AI 1774 as domestic passengers. SIMILARLY, new baggage tags were placed on luggage. There we were also told that AI 174 a San Francisco to Bengaluru Flight via New Delhi is not cancelled and it is only delayed, Had we not been misguided at Delhi, we could have simply boarded AI 174 at Delhi and the luggage also could have reached Bengaluru in the same flight without we going through the procedure of baggage retrieval process at Delhi as it was along with other passengers luggage already kept AT DELHI AIRPORT departure terminal for uploading in AI 174. It is our humble suggestion that even by mistake if passengers go through emmigration procedures at one airport instead of the next port of destination, system should be in place to take care of the same by MARKING the person to again go through the emmigration procedure at the final destination..

Minusy: The flight was delayed 1.5 hrs. Causing me to barely make it to my transfer. Air India is notoriously bad on punctuality

Minusy: There is a lot of difference between flights experience from San Francisco to Delhi and Delhi, India to San Francisco. India to San Francisco was little better. Service was very poor. Food was not on time and quality and quantity was poor. Get your own stuff to save yourself from starving.

Plusy: Nothing. I would never ever fly with Air India.

Minusy: They need to work on everything. Super crappy customer service, crappy food quality etc

Minusy: No delay, entertainment, 3 hours flight should get a proper meal

Plusy: On board crew service, and the meal.

Minusy: Lot of things: 1. Flight was delayed about 3 hours, 2. Boarding was chaotic, 3. Disembarkation was more chaotic and delayed, 4. Checked bags took about half an hour to reach the belt.

Air India can't keep.up the time

Plusy: Nothing

Minusy: They delayed the flight hence my parents Mangalore flight got missed..air India timings are pathetic