Znajdź tanie loty liniami Air Europa

Hiding luggage fees in the fine print

Minusy: No clear advice about extra luggage fees In Miami I got help and paid $100 In Madrid, I tried to purchase the extra luggage on line. The website gave me an error. Once at the counter the person helping me there could not help either. I was charged $150 since the purchase was not done on line. I requested a supervisor: denied! My last trip with air Europa!!!

Plusy: Safe TO and landing.

Minusy: Cramped seat space, warm cabin, must pay for even the first piece of luggage, must pay for any seat selection.

Plusy: That it was a safe flight.

Minusy: Plane was old and the seats were uncomfortable even if i paid a premium to be by the exit. I had to pay $250 dollars just to check in ONE bag round trip which is incredibly excessive. Food was mediocre.

Minusy: didn't like the food at all!

Plusy: boarding was relatively good

Minusy: they didn't offer me or my husband absolutely nothing to drink! and the trip was awful!

Minusy: This is a complaint regarding a luggage that was not included in my fare ticket. I was not informed from your company Kayak that the luggage was not included in the price. I had to pay extra money on top of the fare ticket of $150 for just one luggage just because was not mention on the fare ticket. Please give me an explanation of your policy in regard, and please advice people in regard of what I just mention otherwise I think your company tricks people without mentioning clearly that suitcases are not included to lower prices